Technological Usage Meaning Jobs in Usa

About the Role & Team

Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.

Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.

Are you an OT or ICS engineer who has an interest and aptitude for network design and cyber security?

As a Ride Control Systems Security Engineer you will work within Walt Disney Imagineering’s Ride Studio on multiple ride attraction projects and are responsible for network architecture and cyber security design and implementation activities on new ride projects for installation in all our parks across the globe.  Join us in a highly collaborative and self-directed atmosphere to lead efforts applying leading edge network technology on Disney rides!

You will report to the Ride Controls Systems Engineering Executive

This is a full time role.

What You Will Do:

• Lead Operational Technology (OT)/ Industrial Control Systems (ICS) network architecture and cyber security systems development, design, and implementation for automation and embedded control systems on a wide variety of large-scale, highly complex, and innovative ride systems
• Perform engineering design and analysis for ride system networks, with focus on automation system architecture
• Design and test cyber security solutions and network architectures for ride systems
• Design, model, and analyze data network communication systems
• Research and test new products, technologies, and methodologies and conduct trade-off studies
• Prepare and propose new cyber security and network architecture concepts and standards
• Lead standards and policies development for ride control network and cyber security architectures
• Collaborate with and support project teams on network requirements, implementation, and issues
• Collaborate with attraction development teams to design and deliver ride networks
• Develop and analyze OT network performance requirements for high availability real-time system
• Develop and capture requirements and functional specifications in documents, drawings, and models
• Develop implementation plans and budgets for ride control network systems
• Develop and implement mock-ups and prototypes for proof-of concept efforts
• Develop test requirements and documents and conduct ride network installation/commissioning efforts

Required Qualifications & Skills

• At least 3 years of experience with design, engineering, installation, and commissioning of highly networked automation, process control, and industrial control systems
• At least 3 years of experience in network systems design, installation and configuration
• At least 3 years of experience with Linux and Windows system administration experience
• Demonstrated experience in network design and analysis approaches to ensure and balance network availability, performance, resiliency and security
• Knowledge of wired and short-range wireless communication networks used in high availability industrial and embedded applications
• Solid understanding of communication technologies/protocols: TCP/IP, CAN, Serial, ProfiNET, Ethernet/IP, EtherCAT, 802.11
• Demonstrated experience in wireless communications for control and monitoring high-availability safety critical systems
• Demonstrated experience evaluating and remediating network and system vulnerabilities
• Demonstrated experience with cyber security technologies including firewalls, endpoint security solutions, VPNs, network security monitoring and detection, and security information and event management (SIEM).
• Solid skills in technical document writing
• Ability to travel and work both domestically and internationally, for varying durations that could be up to 3 months
• Ability to handle multiple complex efforts simultaneously, coordinate team efforts, and manage tasks and priorities
• Ability to maintain knowledge of constantly changing network and cyber security concerns in OT/ICS systems

Preferred Qualifications and Skills

• Proficient in Rockwell and/or Siemens automation systems architecture and components
• Experienced in fail-safe and safety-related system design and analysis
• Experience with multitasking software platforms and design approaches
• Experience with wired and wireless network design and configuration
• Experience with firewalls, VPNs, network security monitoring, and vulnerability assessment tools
• Knowledge of software configuration management/version control tools
• Cisco, GIAC, CompTIA or other relevant network and cyber security certifications strongly preferred

Education

• As a minimum a Bachelor of Science Degree in engineering, computer science, or related field from an accredited university required; Electrical Engineering preferred

Additional Information:

• Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at  

#DXmedia

Ready for the next step in your IT leadership career?

Bishop & Company is recruiting an IT Director for a multi-national food service organization, and this role is an exciting opportunity for a high-performing IT Manager or Project Managerwho is ready to move into a Director-level position.

If you’re currently leading infrastructure, vendors, and projects—and want broader ownership, executive exposure, and a clear growth path—this is an opportunity to step up, expand your impact, and grow into a Director role.

This is a 100% on-site role in Honolulu. Candidates must reside on Oahu by time of hire. No relocation assistance provided.

Your Role

As IT Director, you’ll build on your existing IT management experience while taking on broader responsibility forrestaurant technology, infrastructure reliability, and modernization initiatives. You’ll partner closely with Operations and leadership while continuing to lead projects and teams.

This role supports and develops someone who already understands:

• Managing distributed environments
• Leading IT projects
• Supporting operationally critical systems

What You’ll Be Responsible For

Restaurant Technology Leadership

• Support and modernize restaurant systems, includingPOS, drive-thru technology, mobile ordering, and digital menu boards
• Partner with Operations, Marketing, and Finance to support omnichannel guest experiences
• Identify opportunities to improve performance using automation, emerging technologies, and system enhancements

Infrastructure & Multi-Site IT Management

• Oversee the stability, scalability, and security of multi-site IT infrastructure
• Support restaurant and corporate systems across California and Hawaii
• Improve network reliability, cybersecurity, and data privacy
• Standardize technology deployments across multiple locations

Project Management & Agile Delivery

• Lead IT projects from planning through implementation and post-deployment support
• Apply Agile methodologies to technology initiatives
• Balance multiple priorities while delivering solutions on time and within scope

Leadership, Vendors & Growth

• Lead and mentor a small IT team
• Manage relationships with technology vendors and service providers
• Support budgeting and resource planning with senior IT leadership
• Play a key role in change management and system adoption

Required Experience

• Proven, progressive IT management experience
• Enterprise-level infrastructure support
• Hands-on experience leading IT projects and implementations
• Familiarity with Agile environments
• Vendor and stakeholder management experience

Preferred Background

• Restaurant, retail, hospitality, or multi?unit operations
• Experience with POS systems, restaurant technologies, and infrastructure
• Exposure to cloud platforms, systems integration, and cybersecurity
• Bachelor’s degree in IT, Computer Science, or related field

Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position typically starts at $80,000+ with flexibility depending on candidate qualifications.. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.

Equal Opportunity Employer – Disability and Veteran

Senior Government Affairs Technology & Competition

A bipartisan government relations and communications firm providing strategic advice to companies, trade associations, nonprofits, and individuals seeks a senior lobbyist to join its growing technology and competition practice. This role focuses on advocacy before congressional Republicans and a Republican administration, with an emphasis on technology, telecommunications, broadband, and competition policy.

What You Will Do

• Develop and execute federal advocacy strategies for Fortune 500 companies, trade associations, startups, and other clients on technology and competition issues
• Represent clients before Republican members of Congress and their staffs, the Executive Branch, federal regulatory agencies, industry coalitions, and other policy forums
• Lead client advocacy on technology policy, including telecommunications, cybersecurity, artificial intelligence, privacy, broadband, media, FCC oversight, and platform competition
• Engage with the House Energy and Commerce Committee and the Senate Commerce, Science, and Transportation Committee, particularly their Communications and Technology and Communications, Media, and Broadband subcommittees, which oversee FCC authorization and oversight, broadband deployment and access, spectrum policy, and wireless, wireline, satellite, cable, and media issues
• Navigate competition and antitrust considerations affecting technology and telecom companies, including engagement with the House and Senate Judiciary Committees as appropriate
• Maintain active relationships with the Executive Office of the President, the Office of Science and Technology Policy, the Department of Commerce (including NTIA and NIST), and the Federal Communications Commission
• Craft and execute strategic client engagement plans aligned with Republican policy priorities and messaging
• Research, draft, and deliver policy updates, issue papers, one-pagers, and other advocacy materials for clients and policymakers
• Spot emerging legislative and regulatory developments and provide timely, actionable guidance to clients
• Contribute to business development efforts and help expand the firm’s technology and competition practice

What You Bring

• Ten or more years of experience on Capitol Hill and/or in government affairs roles, with a strong background working with Republican members, committee staff, or administrations
• Demonstrated expertise in issues under the jurisdiction of the House Energy and Commerce Committee and the Senate Commerce, Science, and Transportation Committee; experience with Judiciary Committee work on competition and antitrust is a plus
• Well-established network of relationships with congressional Republicans and senior committee staff, Executive Branch officials within the Executive Office of the President, the Office of Science and Technology Policy, and the Department of Commerce, and federal regulators including the Federal Communications Commission
• Expert knowledge of the federal legislative and regulatory processes, particularly as they relate to technology, telecommunications, and broadband
• Ability to translate complex client priorities into effective advocacy strategies for Republican policymakers
• Highly organized, with the ability to manage multiple clients and competing deadlines in a fast-paced environment
• Excellent written and verbal communication skills and comfort operating at both senior and junior levels

Benefits & Growth

• Unlimited vacation
• Generous health care and retirement benefits
• Clear advancement opportunities

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Talent Tech Manager

This role reports to the Director, Talent Development, and supports the strategy, design, project management and implementation of enterprise talent management activities. Additionally, the Manager of Talent Technology will manage and optimize the Talent Management System to ensure that functionality supports performance reviews and succession activities. The position partners directly with key stakeholders to implement training programs, leadership development programs, talent reviews and succession planning from implementation to ongoing maintenance. They have a customer service mindset, systems and project management expertise, and an understanding of key talent management principles and approaches.

Key Responsibilities:

• Lead Talent technology systems design, configuration and implementation in collaboration with HR leadership, HRIS, IT and other key stakeholders. This includes:
• Workday Talent Management System
• Systems selected as part of the Company’s assessment, development and culture strategies
• Lead Performance Appraisal process system design and project management for the full enterprise, including scheduling key tasks, aggregating performance data and providing data-driven insights to shape organizational development initiatives.
• Consult and provide system and technology guidance for Talent Development and Training initiatives throughout the company
• Partner with the Learning Design and Development Team to resolve complex Learning Management System Issues
• Guide, teach, and train team members to ask the right questions, collect and interpret data, and translate data into recommendations and action which helps to drive root cause analysis and problem solving
• Manage system configuration, settings / modifications, and maintenance according to change management decisions.
• Serves as a support resource for users, providing hands-on direct troubleshooting expertise and guidance.
• Work with HRIS, vendors and IT to design and maintain vendor and internal interfaces and resolve any systems related issues.
• Manage vendor relationships and sourcing process for new technology
• Manage process documentation, audits of systems and identify areas for process improvement relating to the entry and maintenance of HR Data.
• Proactively identify opportunities for system enhancements, manage changes through the full development lifecycle and prepare organizational communications as needed.
• Closely collaborate with HR, business partners, and vendors in examining solution options and in planning and managing multiple systems development, maintenance and enhancement projects.
• Establish an ongoing measurement and continual improvement process to produce, analyze, and report metrics on Talent activities and training completion to the business.

Minimum Requirement:

• Bachelor’s degree in business, IT, HR, OD, or similar field.
• Minimum of 6 years’ professional experience

Critical Knowledge/Skills

• Workday Talent Management experience required
• Skilled with MS Office
• 6 years of experience in Human Resources and/or Talent Management.
• Vendor relationship and system implementation experience
• Prior experience in managing systems and customer service support to deliver on Talent Management strategies (i.e., talent reviews, succession planning, high potential development, etc.)
• Project management skills / detail orientation
• Communication skills, both verbal and written
• Strong customer service mindset and orientation

Additional Knowledge/Skills

• Strong analytical and problem-solving skills; able to accurately distill complex information and communicate the information in a concise and understandable manner
• Change Management experience
• Experienced at handling sensitive / confidential information and providing measurements of business outcomes
• Workday Learning Management and HRIS system experience preferred

Our client is a leading home furnishings retail company known for its unique design, high quality products and exceptional customer service. The company specializes in offering a wide range of kitchen, entertaining, décor and furniture items that cater to various styles and preferences, ensuring our customers find exactly what they need to make their homes joyful and stylish.

Position Summary:

We’re seeking a dedicated specialist to close technology skill gaps and accelerate adoption of enterprise applications. This role focuses on empowering employees through personalized training, enablement programs, and ongoing support, ensuring high proficiency in the technologies that drive business growth and productivity.

Essential Job Duties and Responsibilities:

Assessment & Planning:

• Define role based proficiency standards for key applications
• Conduct one on one technology skills assessments for all employees
• Develop gap analyses and create individual training plans tailored to each employee

Instructional Design & Delivery:

• Build curricula using adult learning best practices and accessibility standards
• Maintain an evolving catalog of learning resources and publish roadmaps, FAQs, and release note briefings for new features
• Deliver training through multiple formats: large group presentations, small group workshops, micro learning videos, interactive labs, and personalized coaching sessions

Enablement & Adoption:

• Provide consultative guidance to reduce how to support tickets and promote self-service
• Create job aids, quick reference guides, and maintain a knowledge base of resources
• Partner with HR and IT to embed training into onboarding and change management initiatives
• Establish and manage a champions network to reinforce best practices across departments

Measurement & Continuous Improvement:

• Track adoption metrics, proficiency scores, and training effectiveness
• Report KPIs and continuously refine programs based on feedback and data

Education and Experience:

• Bachelor’s degree in Education, Instructional Design, Educational Technology, or related field
• Deep knowledge of adult learning theory (Andragogy) and experience using one or more instructional design frameworks (ADDIE, ALC, UDL)
• 5+ years designing and delivering adult learning programs for diverse learners

Special Requirements:

• Weekend work to suit business needs.

Knowledge, Skills, and Abilities:

• Strong facilitation skills across multiple modalities; excellent written and visual communication
• Advanced expertise with the Microsoft 365 suite (Teams, SharePoint, OneDrive, Outlook, Excel, PowerPoint, Word, Power BI)
• Ability to quickly become an expert in and NetSuite; prior experience is a strong plus

Physical and Mental Requirements:

• Ability to sit, stand, walk, talk, hear, reach, push, pull, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.

Benefits:

• Competitive salary commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• 401K Retirement Savings + Company Match
• Paid Vacation, PTO and Holidays
• Company sponsored life insurance and LTD
• Health Savings Account + Company Match
• Generous Employee Discount
• Verizon Discount
• Referral Bonus Program
• Opportunities for professional development and career advancement

We are looking for someone who can take ownership of their IT infrastructure and help modernize the technology supporting their production operations.

This role is a great fit for someone who enjoys both strategic leadership and hands-on technical work.

You would be responsible for overseeing the company’s IT systems, infrastructure, cybersecurity, and manufacturing technology environment, while also leading and developing the internal IT team.

Position Summary

• Leads the planning, implementation, maintenance, and security of all information technology systems supporting manufacturing operations.
• Ensures the reliability, performance, and security of IT infrastructure across the organization while maintaining systems that support production environments requiring high uptime and operational efficiency.
• Requires a strategic and hands-on leader capable of managing IT infrastructure, budgets, and personnel while providing technical leadership when necessary.
• Ensure IT systems effectively support production, logistics, quality, and overall operational performance.

Essential Duties and Responsibilities

• Oversee the design, implementation, and maintenance of IT infrastructure including servers, networks, cloud platforms, storage solutions, and cybersecurity systems.
• Ensure high system availability and reliability for manufacturing operations and production equipment.
• Manage network performance, system monitoring, backups, disaster recovery planning, and business continuity strategies.
• Support and maintain ERP systems, production technologies, and manufacturing systems integrated with plant operations.
• Administer data analytics and reporting platforms such as Power BI and other business intelligence tools.
• Collaborate with operations, maintenance, and engineering teams to support plant-floor technology and manufacturing systems.
• Ensure IT infrastructure supports production uptime, automation systems, robotics, and equipment connectivity.
• Provide support for warehouse management systems and logistics technologies as needed.
• Maintain compliance with cybersecurity and data security requirements applicable to automotive and manufacturing industries.
• Lead and develop IT team members through coaching, training, performance management, and succession planning.
• Provide technical guidance and mentorship to strengthen team capabilities and technical expertise.
• Promote a culture of collaboration, accountability, and continuous improvement.

Qualifications

Education

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field preferred.

Experience

• 7+ years of progressive experience in IT, preferably within a manufacturing or industrial environment.
• 3+ years of leadership or management experience supervising IT staff or technical teams.

Technical Expertise

Strong knowledge of:

• Cloud platforms such as Azure, AWS, or similar
• Server infrastructure and virtualization technologies
• Network administration and security
• Cybersecurity frameworks and best practices
• Backup, disaster recovery, and business continuity planning
• Data analytics and reporting tools (Power BI or similar)
• ERP systems and manufacturing technologies

Overview

We are seeking a skilled IT Systems & Network Administrator for our Columbus, Ohio facility. It's a hybrid role focused on managing and improving IT infrastructure. Intermediate networking knowledge and system administration expertise are required, with experience in a manufacturing environment being a plus. The selected candidate will be key in maintaining system uptime, securing IT assets, and supporting scalable network and cloud solutions.

Key Responsibilities

Digital Print Technology

• Configure, monitor, and maintain digital print technologies from M&R, Kornit, and Caldera.
• Secure the digital print technologies with company endpoint protection
• Install and maintain Zebra scanning and printing technologies used in digital printing
• Support users of the Monster Digital Platform in all aspects of the plant operations

Network Infrastructure & Support

• Configure, monitor, and maintain our LAN/WAN infrastructure to ensure optimal performance and uptime.
• Perform routine diagnostics, network segmentation, and performance tuning to proactively address potential issues.
• Manage firewalls, VPN configurations, and VLAN provisioning to enhance network security and efficiency.
• Troubleshoot connectivity issues and optimize network performance, ensuring high availability and reliability for all users and equipment.

System Administration

• Administer Microsoft Entra ID, Azure AD, and other identity management systems to ensure secure and efficient access.
• Manage Microsoft Intune, endpoint protection solutions (e.g., CrowdStrike), and patch management tools to safeguard our devices and data.
• Deploy and maintain virtual machines, server infrastructure (VMware/Hyper-V), and cloud resources.
• Support and enforce IT security policies, including email protection, using ProofPoint, and vulnerability remediation, using Automox, to protect against cyber threats.

Operational IT Support

• Provide expert Tier 2/3 support for system and network-related incidents and requests, resolving issues promptly and effectively.
• Maintain comprehensive system and network documentation to ensure clear and efficient operations.
• Collaborate closely with vendors and service providers for support, procurement, and to leverage external expertise.
• Participate in an on-call support rotation, as needed, to provide timely assistance outside of regular business hours.
• Handle the initial deployment of corporate computers and related hardware, ensuring new team members are set up for success.

Project and Process Improvement

• Assist in critical IT projects, including infrastructure upgrades, cloud migrations, and system rollouts, contributing to our growth.
• Proactively recommend improvements to enhance system efficiency, reliability, and security, driving continuous improvement in our IT landscape.
• Provide valuable input into IT planning and budgeting related to systems and network infrastructure, helping shape our future IT strategy.
• Deploy corporate computers and related hardware.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 3+ years of experience in IT system administration and network support roles.
• Proficient in: Intermediate network concepts (TCP/IP, DNS, DHCP, VLANs, routing, etc.)
• Managing Microsoft Intune, Azure AD, and Entra ID
• Familiarity with email and endpoint security platforms
• Familiarity with hypervisors (VMware or Hyper-V), patch management, and cloud administration.

Preferred Qualifications

• Experience working in a manufacturing or industrial IT environment.
• Relevant certifications: CompTIA Network+, Microsoft Certified: Azure Administrator, or equivalent.
• Experience with tools such as SolarWinds, Wireshark, PRTG, or similar for monitoring and diagnostics.
• Spanish language proficiency is a plus.

Skills & Attributes

• Strong problem-solving and troubleshooting capabilities.
• Clear verbal and written communication, especially with non-technical stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with a focus on security and operational excellence.

Senior Project Manager – HR Technology

Job Summary

The Senior Project Manager – HR Technology leads large, enterprise‑wide HR technology and business transformation initiatives. This role owns end‑to‑end delivery of complex programs that span multiple teams, systems, and business functions.

This is a senior individual contributor role for someone comfortable operating at the executive level, driving delivery discipline, and influencing outcomes without direct authority. You will partner closely with HR, IT, Finance, Operations, and external vendors to ensure initiatives are delivered successfully and aligned to business goals.

What You’ll Do

Project Delivery & Execution

• Own delivery of large‑scale HR and HR technology initiatives from project kickoff through stabilization
• Define scope, objectives, success measures, resourcing plans, and governance structures
• Build and manage detailed project plans, timelines, budgets, risk and issue logs, and executive‑level reporting
• Identify and proactively manage risks, dependencies, and interdependencies across multiple workstreams
• Coordinate system implementation activities, including requirements validation, testing oversight, deployment planning, and business readiness

Leadership & Stakeholder Partnership

• Lead cross‑functional teams across HR, IT, Finance, Operations, and external vendors
• Facilitate steering committees and deliver clear, concise updates to senior leaders
• Drive alignment across stakeholders and proactively manage change impacts
• Hold teams accountable to timelines, scope, and business outcomes while influencing without direct authority

Governance & Standards

• Ensure projects adhere to enterprise governance, compliance, and quality standards
• Contribute to the ongoing improvement of HR project management and delivery practices

What We’re Looking For

Experience

• 8+ years of progressive project management experience, including leadership of enterprise‑level initiatives
• Proven experience serving as the primary project manager on large, cross‑functional HR or HR technology implementations
• Hands‑on experience leading complex system implementations such as HCM, Payroll, Time & Attendance, Talent, or integrated platforms
• Demonstrated ability to partner with executive stakeholders in high‑visibility environments
• Experience managing project budgets, vendors, and external consulting partners
• Experience working within structured PMO or governance environments
• PMP certification preferred

Knowledge, Skills & Abilities

• Strong command of project management methodologies (Waterfall, Agile, and Hybrid)
• Excellent influencing skills with the ability to drive alignment without formal authority
• Ability to translate strategy into clear, executable delivery plans
• Strong executive communication, presentation, and facilitation skills
• Solid financial and operational understanding
• Comfortable navigating ambiguity and complex organizational dynamics
• Strong analytical, problem‑solving, and decision‑making skills
• Ability to manage multiple high‑priority initiatives at the same time
• High level of ownership, accountability, and delivery discipline
• Advanced spreadsheet skills, including Smart Sheets, for tracking, analysis, and reporting

Role Structure

• This is an individual contributor role with no direct reports
• Success is driven through leadership, influence, and partnership rather than people management

Education

• Bachelor’s degree in Business, Human Resources, Project Management, Information Systems, or a related field preferred
• An equivalent combination of education and relevant experience will be considered

Work Environment

• Typical office environment with extensive computer work
• Duties may include sitting or standing for extended periods
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
• Must adhere to the company’s Code of Conduct and all other policies

Safety

• Follows all departmental and company safety policies and programs

Equal Opportunity Employer

Wayne‑Sanderson Farms is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, veteran status, or any other characteristic protected by law.

We are looking for a Senior Technology Compliance Analyst who will play a pivotal role in advancing our Compliance Program. This unique opportunity allows you to serve as a subject matter expert, collaborating with Technology management teams to design, evaluate and test internal controls for efficiency and effectiveness. In this role, you will monitor regulatory and technology changes, coordinate with internal and external auditors, and ensure compliance across the organization. You will lead control reviews for new business areas, technologies, and evolving processes, identify gaps between policy and practice, and recommend remediation strategies.

What you will do – Essential Responsibilities

• Develop and maintain a comprehensive framework for Technology Compliance, including validation, classification, and control testing across IT domains (e.g., PCI DSS, HIPAA, Data Privacy).
• Execute enterprise compliance governance frameworks, balancing risk appetite with business needs and translating findings into actionable steps.
• Lead compliance assessments and pre-implementation reviews to ensure proper controls are designed, implemented, and documented.
• Design, implement, and maintain enterprise-wide General IT Controls (GITCs) and compliance frameworks aligned with regulatory requirements (PCI DSS, SOX, HIPAA, Data Privacy, etc.).
• Develop and enforce processes and procedures to ensure adherence to company policies, laws, and industry standards (e.g., NIST, ITIL).
• Influence compliance strategy and direction within established standards and guidance.
• Act as a trusted advisor and subject matter expert on technology key controls, partnering to evaluate control effectiveness, identify risks, and support remediation efforts.
• Leverage technical experience to assist management in designing appropriate automation and system configurations to support the enforcement and collection of compliance-related evidence.
• Facilitate internal and external audits, and provide clear, timely communication of findings, recommendations, and remediation plans.
• Monitor and validate information security controls, analyze trends in control weaknesses, and recommend enhancements to meet evolving compliance standards.
• Collaborate cross-functionally while demonstrating ownership, initiative, and effective communication on compliance matters.
• Execute enterprise compliance governance frameworks, balancing risk appetite with business needs and translating findings into actionable steps.
• Assess compliance exposure and deficiencies across internal and external systems, recommending effective solutions.
• Lead remediation and design review meetings, build consensus on compliance strategies, and influence direction across teams.
• Maintain awareness of emerging technology trends and evolving external regulations to proactively adapt compliance processes.

Purpose of the role

As a Senior Technology Compliance Analyst, you will play a pivotal role in strengthening our IT control environment by driving innovation, collaboration, and continuous improvement. You will work closely with product, technology, and compliance teams to design controls, assist with control execution, and perform testing and validation. This role is ideal for someone who thrives in a fast-paced environment, is passionate about technology and compliance, and embraces automation and data-driven insights to modernize practices. Success in this role requires strong communication skills, attention to detail, a proactive mindset, and a commitment to delivering high-impact solutions that enhance operational resilience and ensure regulatory alignment.

Qualifications and Requirements

• Bachelor's degree (or equivalent experience), with solid IT audit or compliance experience.
• Familiarity with Technology Compliance management industry frameworks and standards: NIST, OWASP, SANS, ISO-27001/2, SANS, and Cobit
• 5+ years working experience with enterprise technology compliance management programs, or auditing experience, controls testing, conducting ITGC and PCI assessments
• Possession of industry certifications required: CISA and/or CISSP. Desired CRISC, CIA, CISM, PCI
• Strong Communication skills with the ability to clearly communicate through tailored messaging, organized presentations, and group facilitation.
• Strong technical skills with the ability to design IT controls and system functions that enforce or collect compliance evidence.
• Demonstrates expertise in mentoring colleagues on compliance principles and leads effective training and awareness programs.
• Demonstrates strong analytical, problem-solving, and organizational skills under pressure, with a commitment to world-class service, flexibility, and continuous improvement.
• Effective organization and time management skills with strong attention to detail.

Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center. Associates based in Richmond work onsite 5 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About Scheller College of Business

Established over a century ago, the Georgia Tech Scheller College of Business is a leader in education, research, and inclusive innovation with the goal of advancing business and improving the human condition. Strategically positioned at the intersection of business and technology, Scheller is committed to cultivating ethical leaders who create value for business and society.

The College is located in the heart of Midtown Atlanta's Technology Square, an area with the highest density of startups, corporate innovators, and academic researchers in the southeastern U.S. Through top-ranked career services and an expansive alumni network, Scheller connects students to the world's most innovative companies not just in Atlanta, but around the world.

The College offers AACSB-accredited bachelor's, master's, and doctoral degrees in business, along with Graduate Certificate and Executive Education programs. The College manages its broad portfolio and research under eight academic areas: Accounting, Finance, Information Technology Management, Law and Ethics, Marketing, Operating Management, Organizational Behavior, and Strategy and Innovation.

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

The Scheller College of Business at the Georgia Institute of Technology (Georgia Tech) in Atlanta, Georgia is seeking experienced candidates to fill a vacancy at the rank of Non-Tenure Track Lecturer of Information Technology Management (ITM), starting in fall 2026. The primary duties will be to teach and provide service to the College, the Institute, and the profession.

Educational Requirements
Master's Degree

Required Experience
Teaching/Service

A master's in business administration or similar discipline is required.

A Ph.D. in Information Technology Management or related discipline.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

Candidates should demonstrate excellence in teaching.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

Students are our top priority.
We strive for excellence.
We thrive on diversity.
We celebrate collaboration.
We champion innovation.
We safeguard freedom of inquiry and expression.
We nurture the wellbeing of our community.
We act ethically.
We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About the School of Arts, Entertainment, and Creative Technologies

This newly launched school will further position Georgia Tech as an international leader in research, education, and community and industry engagement at the intersection of arts, technology, and design. The school's pedagogical approach will integrate artistic foundations, technical innovation, and creative entrepreneurship. The school will leverage Georgia Tech's existing strengths in areas ranging from artificial intelligence and student startups to digital media and music technology, adopt the culture of practice-based studio pedagogy in the College of Design, and build sustained partnerships with creative studios, technology providers, startup companies, nonprofits, and artists-in-residence taking advantage of Atlanta's thriving creative ecosystem.

The school will be piloting courses in Spring 25 and launch the B.S. in Arts, Entertainment, and Creative Technologies in Fall 2026 for both incoming students as well as transfer students. This degree aims to prepare students to enter fields such as film, gaming, immersive media and art works that integrate new technologies and computational advances, at a time in which emerging technologies are rapidly transforming art and related industries nationally and internationally. At Georgia Tech, we seek to develop the next generation of leaders that will guide that transformation as we support the workforce needs and continued growth of the creative economy in Georgia.

The Arts at Georgia Tech

The launch of this new school is a critical part of Georgia Tech's broader strategic plan for growing the arts across the Institute. Georgia Tech recognizes the role of the visual and performing arts in cultivating creative thinking, the increasingly important role that emerging technologies play in the arts, and the potential for Georgia Tech to support a thriving campus arts community in connection with a growing ecosystem of arts organizations and creative industries throughout the state. Georgia Tech has also announced plans for the Creative Quarter, a 7-acre innovation district that will foster collaborations, inspire innovation, and build community through arts, creativity, and technology.

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

Atlanta, GA

The College of Design at the Georgia Institute of Technology invites nominations and applications for the position of the founding Chair of the School of Arts, Entertainment, and Creative Technologies in Atlanta, Georgia. We are seeking a visionary, creative, and entrepreneurial academic leader who will develop a nationally and internationally recognized center of excellence for studying the intersection of arts practice and emerging technologies.

The chair will have the opportunity to shape a new school that will expand Georgia Tech's academic and research activities and reputation at the intersection of technology and the arts, with the opportunity for substantial impact within Georgia Tech, the state of Georgia, and beyond. The new chair will be expected to provide overall leadership and vision for the development of a comprehensive program of teaching and research and will oversee the hiring of new faculty for the school, as well as new internal joint appointments that might complement those already in place. Over time the Chair will oversee expanding the major to include a pre-college program and a minor and will help develop a vision to expand into a graduate degree.

The Chair will:

• Manage academic, fiscal, and personnel matters and ensure the alignment of the School of Arts, Entertainment, and Creative Technologies with the strategic objectives of the College and Institute;
• Maintain an active role in the academic life of the school by contributing personally to teaching and research;
• Create strong interdisciplinary relationships with other schools within the College of Design and across campus;
• Foster an active research culture;
• Elevate awareness of the school and its programs across the campus, as well as with prospective students, alumni, and community, arts, and industry leaders through relationship building as well as public presentations and speaking engagements;
• Work with community and corporate leaders' including through the College of Design Dean's Advisory Board and bring a demonstrated passion for community engagement and fundraising, with a commitment to building lasting relationships that support the School and the College's mission and future growth.
• Develop curricular plans for growth, including growing the major, developing a minor and/or certificate, and envisioning higher-level degrees.
• Manage space and resources to accommodate growth and ensure technology expansion as technological landscapes change.

Candidates must have a terminal degree or professional equivalency related to the intersection of arts, entertainment, and creative technologies with a distinguished record of creative and/or scholarly achievement that typically qualifies for a tenured position at the rank of full professor.

The candidate must maintain an active commitment to the creative industries, to the technologies that support them (especially film, gaming, and/or immersive media), and to the promotion of excellence in teaching and research and must have the ability to engage with community and industry leaders and work effectively with faculty, students, and administrators. Significant experience in academic or research administration is desirable. We especially encourage candidates with proven or emerging skills in industry partnerships and/or fundraising to apply.

Student Success Criteria:

• The ability to teach and mentor a student body
• The ability to promote an inclusive and welcoming educational/work environment
• The ability to mentor and assist students interested in pursuing graduate education
• The ability to design and teach curricula that are responsive to a diverse student body
• The ability to adopt teaching strategies that support the learning and success of all students
• The ability to engage students in experiential learning activities and pedagogy that support student success
• The ability to engage in high-impact practices that support deep learning for student success
• Has expertise in teaching, scholarship, and/or service that contributes to access, diversity, and equal opportunity in higher education

Interested individuals should submit the following materials:

1. Cover letter describing your interest in the position, outlining your vision for the new School, and highlighting your academic experience, creative achievement, evidence of industry and/or community engagement, and leadership style;
2. Curriculum Vitae; and
3. Name, address (including email), and telephone number of five academic/professional references.

For further information about the position please contact the search committee chair John Peponis at

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is a supervisory position.
This position has financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Applications should be submitted by January 6, 2026

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About Scheller College of Business

The Scheller College of Business' Full-time MBA Program is ranked #9 among public universities by Bloomberg BusinessWeek (2021) and U.S. News & World Report (2023). Georgia Tech is one of the nation's leading research universities and consistently ranks among the top public universities in the country. Atlanta is the 9th largest metropolitan area in the U.S. and serves as a cultural and economic hub for the region.

The Scheller College of Business at the Georgia Institute of Technology in Atlanta, Georgia, seeks applications for a research-focused Postdoctoral Fellow in Information Technology Management (ITM). The initial appointment is for one year and may be renewed for up to two years, depending on satisfactory performance. The postdoc can begin as soon as January 2026 or as late as August 2026 we are happy to accommodate the timeline that works best for the selected candidate.

The role involves close collaboration with the ITM area faculty on mutually selected research projects. Two preferred areas of focus for our group are:

Studying the application of LLMs in online multisided platforms, such as the design and optimization of LLM-powered advertising mechanisms, and strategic interaction between platform participants. We are particularly interested in how LLMs influence user engagement, attention allocation, and economic outcomes on digital platforms, including auction-based advertising markets and dynamic information environments.

Developing economic frameworks for data valuation and privacy in business applications, including topics such as federated learning, copyright-preserving generative models, data marketplace pricing, and incentive-compatible privacy mechanisms. This line of research aims to connect information economics, machine learning algorithms, and market design, to address practical concerns in decentralized data governance, trustworthy machine learning, and platform strategy.

Responsibilities for this position include :

• Work on high-impact research projects, from conceptualization, data collection, and data analysis to manuscript preparation and publication.
• Teach one 3-credit course each year.
• Perform related services based on the needs of the ITM area

• A Ph.D. or equivalent degree in information systems, economics, management science, computer science, statistics, operations, or other related quantitative and/or social science domains
• The degree must completed by the position start date. For example, ABD (All but dissertation) candidates must have successfully defended their dissertation no later than July 1, 2026 for an August 1, 2026 start date.
• Strong analytical, quantitative, and communication skills.

• Knowledge in machine learning, generative models and LLM.
• Knowledge in data privacy technologies, including but not limited to federated learning, differential privacy, copyright preserving technologies in generative models.
• Knowledge in microeconomic theory, including but not limited to mechanism design, auction theory, game theory
• Prior teaching experience

Applicants should submit:

• A cover letter (please discuss research themes or topics that you'd like to pursue and any relevant research or industry experience)
• Your CV
• Names and contact information of three references as a single pdf file, and
• One published or working paper.

Review of applications will begin immediately and continue until the position is filled. To receive full consideration, please submit your application no later than 2

The selection process for the chosen candidates will include passing a pre-employment background screening, submission of transcripts, as well as other pre-employment documents once top candidates have been identified.

Questions can be sent to addressing Professor Mingxi Zhu or Professor Lizhen Xu

We welcome candidates with strong skills in areas including, but not limited to, analytical modeling; economic theory (such as game theory, mechanism design, and information design); and machine learning (including algorithm design, analysis, and generative models such as large language models). While a background in information systems is preferred, we also encourage applicants from related fields such as economics, computer science, operations research, and statistics. We are particularly interested in scholars who can integrate economic theory with computational approaches to address key challenges at the intersection of artificial intelligence, digital markets, and information technologies.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

Applicants with the need for an accommodation: Georgia Tech is committed to ensuring that its online applicant process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation due to a disability to search for a job opening or submit an application, please call us at .

This line is designed to assist disabled job seekers whose disability prevents them from being able to apply online. Please do not use this number for non-disability-related inquiries. Only messages left for this purpose will be considered. A response to your request may take up to two business days.

Please note: Messages left for other purposes, such as following up on an application or non-disability-related technical issues, will not receive a response. Please review our FAQs for assistance with common questions.

Bringing smiles is what we do at TTEC...

for you and the customer.

As a VP, Client Success working remotely or at our principal place of business in Austin, Texas, you'll be a part of bringing humanity to business.

ExperienceTTEC What You'll be Doing Reporting to the Technology, Media, & Communications (TMC) Portfolio Leader, this experienced executive will lead a specialized client portfolio across technology clients representing the TTEC Engage solution set.

The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.

As a client success executive, you should stay up to date on market trends impacting your clients' industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.

To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio.

You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.

During a Typical Day, You'll Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.

Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.

Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients' business needs and market trends.

Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.

Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.

Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.

What You Bring to the Role 15 years of business leadership experience, preferably in the customer experience industry In depth knowledge of customer experience with enterprise level technology industry clients Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.

Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.

A problem solver with demonstrated success influencing, managing and being part of matrix organizations.

Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment Someone who galvanizes the team, excites the masses about one's vision / operational plan, and balances being a take-charge leader with having a collaborative approach COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $170,000-$210,000.

This position is eligible to participate in a sales incentive program.

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.

We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.

But don't take our word for it, check out some of the diversity and women in leadership awards on .

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About the Company & Role

A global technology leader in the New York area is currently hiring a Counsel. This organization, focusing within IT services, supports digital transformation for its clients across industries and geographies. Known for its scale, innovation, and consistent financial performance, it ranks among the top firms in its sector worldwide. As Counsel, you will play a key role in supporting complex technology transactions, including software licensing, IT services, and outsourcing contacts. The role is ideal for a commercially minded attorney who thrives in a fast-paced, collaborative environment.

Responsibilities

• Structure, draft, and negotiate commercial agreements involving software, IT services, and professional services.
• Advise internal teams on legal risks and compliance issues related to technology and outsourcing engagements.
• Support vendor contracting processes and procurement initiatives across global business units.
• Collaborate with cross-functional stakeholders to align legal strategy with operational goals.
• Contribute to the development of internal legal resources, including templates and negotiation guidelines.

Required Qualifications

• J.D. from an accredited law school and active membership in a U.S. State Bar.
• Minimum of 3 years of experience handling technology transactions and outsourcing contracts.
• Strong understanding of supplier-side contracting.
• Ability to manage multiple priorities and work independently in a high-volume environment.
• Excellent communication and negotiation skills, with a business-oriented approach to legal problem-solving.

Come join Connecticut Innovations (CI) as a Senior Associate/Associate primarily supporting our Technology Fund with opportunities to support other CI Venture Funds!

Connecticut Innovations (CI)

As Connecticut's strategic venture capital arm and one of the most active investors on the eastern seaboard, CI has a portfolio of 220+ companies across various industries, with strengths in life sciences, technology and climate tech. CI meets with hundreds of companies every year, identifying the most promising early-stage companies looking to grow in the state. Every year, CI invests in 20+ new companies, in addition to providing follow-on capital to existing portfolio companies. CI also invests as a Limited Partner in outside venture funds based in CT (17 in the past 6 years).

• CI has invested $700+ million in innovative startups since 1995
• CI’s leveraging power is 10X, or $7+ billion

CI announced it invested $45.8 million in 67 companies and venture funds throughout the fiscal year ending June 30, 2025. CI’s investments also helped to attract an additional $653 million in outside capital into its portfolio companies. The fiscal year generated $43.2 million in proceeds, which will allow CI to invest in more early-stage companies in the future.

Our culture is vibrant, diverse, collaborative, and inclusive. We embrace perspective and have mission alignment on our impact to Connecticut’s innovation ecosystem. We host or participate in over 20 ecosystem events per year, and our headquarters at The District in New Haven is a catalyst for partnership and an innovation ecosystem community hub.

Connecticut Technology Fund

Our Technology Fund has provided more than $140 million to date to Connecticut’s promising high-tech companies (140+), with a focus on FinTech, InsurTech, SaaS and PaaS early-stage companies. We have realized over $135 million in proceeds from our investments in this Fund. We have also attracted companies to Connecticut from both coasts and as far away as Europe!

Venture Capital (VC) Senior Associate/Associate

All Venture Team members play a pivotal role as part of the investment due diligence process and post-investment, as part of scaling the portfolio company. As an organization, we embrace diversity of thought, listen with an open mind, think big and concretely, and invest with the mission in mind.

A VC Senior Associate/Associate helps execute our investment strategy by researching promising technology markets. They also participate in all phases of the investment process including due diligence, meetings with management, focused company and industry research, financial modeling, writing investment recommendations, and supporting CI portfolio companies as board observers.

We are currently seeking a VC Senior Associate/Associate to join our Technology Fund Venture Team for a period of 2 to 3 years (with opportunities to extend beyond 3 years) and help develop and manage an active high-tech portfolio. Candidates should be self-starting, curious, flexible and have knowledge of financial statements, business plans and other financial and legal documents.

Qualifications

• Bachelor’s degree in computer science or the equivalent
• MBA or master’s degree
• Work or internship experience in market research, management consulting, venture capital or investment management
• Work experience operating in a high-growth, early-stage FinTech, InsurTech, SaaS and PaaS company preferred
• Experience as a Founder preferred, but not required

Responsibilities

• Representing CI at industry events, source investment prospects, develop relationships with potential co-investors
• Screening and analysis of potential investments
• Conducting due diligence and competitive analysis
• Financial modeling and valuation analysis, collaborating with and supporting other members of the CI Venture team.
• Preparing reports and proposals regarding potential investments and portfolio companies
• Drafting term sheets
• Reviewing legal documents related to financings and other matters
• Presenting investments for approval to CI advisory committees and committees of the CI Board of Directors
• Assisting in identifying strategic, marketing and partnering opportunities for portfolio companies
• Participate in meetings and calls related to due diligence, industry research, and investment negotiations

Skills & Competencies

• A seeker and learner mentality, with a passion for and knowledge of the deep-tech technologies
• High personal passion for a fast-developing innovation ecosystem
• Detailed, action-oriented person who takes initiative to follow-up on items.
• Project management and organization skills to solicit and follow up on meetings.
• Communicate comfortably with a wide range of stakeholders.
• Ability to synthesize data into a compelling story.
• Sufficient understanding/comfort of technology to recognize the business opportunities it unlocks

This role will work at CI’s headquarters in New Haven, CT (District | Coworking Space) on a hybrid schedule (Mondays and Wednesdays onsite). Having a Connecticut residency is required for this role.

Connecticut Innovations offers a competitive starting salary, with additional bonus opportunities based on team and individual investment performance, generous paid time off, and a culture that encourages work-life balance.

Connecticut Innovations is an equal opportunity/affirmative action employer. We welcome all candidates to apply regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or status as a protected veteran.