Technical Usage Jobs in Usa

The Technical Project Manager (TPM) has three main responsibilities:

1. Project Manage all technical tasks during implementation and upgrades.
2. Install and configure servers and the Care Logistics applications in Amazon Web Services (AWS) and on premise.
3. Perform technical operations and oversee availability, performance, and supportability of our observability infrastructure.

The TPM acts as the project manager and liaison between Care Logistics and the customer for all technical activities. The TPM is responsible for coordinating the system configuration, sizing, ordering, and installation while technically engineering and managing the integration of Care Logistics solutions. They work closely with Solutions Delivery and customer resources in support of organizational objectives. Solutions Delivery functions include project delivery tasks such as solution sizing, technical project planning, customer guidance, system installation, system validation, system testing, technical training, and support of technical onsite events. The TPM facilitates DevOps functions between development and the Solutions Delivery teams to ensure technical operations are correctly executed, effectively communicated, and continuously improved.

ESSENTIAL RESPONSIBILITIES:

Solutions Delivery Functions

• Delivery components of customer project tasks which include:
• Assist with the design and implementation of new technologies
• Assist with the sizing of customer systems
• Train new employees on all aspects of the role
• Considered a Subject Matter Expert for all aspects of the technology and project delivery
• Install and troubleshoot software, hardware, and services necessary to support Care Logistics solutions
• Lead the engineering of hospital customer’s technical solutions
• Lead, plan, organize and drive the design, testing, and implementation of Care Logistics software solutions and related advisory services
• Educate customer on technical aspects of the Care Logistics system
• Interface with service and hardware system vendors to build and configure systems
• Participate in onsite customer events, including technical go-live
• Technical Operations and Observability:
• Manage alert and monitoring configuration
• Collect, aggregate, and visualize metrics to provide actionable insights
• Advise right-sizing of AWS infrastructure resources to optimize cost and performance
• Manage incident response
• Provide insight to Cloud Center of Excellence
• Additional tasks which include:
• Provide primary technical support for project team members
• Provide Tier 2 level support for Care Logistics Support team
• Create and maintain internal environments for use by Care Logistics Client Engagement team
• Create Knowledge Base articles and other technical documentation for use by Care Logistics employees and customers
• Define and maintain a clear, concise documented process for the implementation and integration of the system
• Collaborate with teammates to troubleshoot and maintain existing application modules
• Participate in DevOps initiatives to improve products and operations

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

REQUIRED

• Bachelor’s degree in Computer Information Systems or equivalent experience
• PMP certification and/or equivalent experience
• 2-4 years hands on experience using Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
• 2-4 years of monitoring systems experience using tools such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
• 4-6 years demonstrated project management experience
• Advanced operation and maintenance of Linux (Red Hat Operating System)
• Demonstrated advanced analytical and troubleshooting skills
• 3+ years integrating software/hardware systems in client-server and cloud environments
• Proven organizational and delivery skills

DESIRED

• AWS certification desired
• Automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
• Operational best practices related to systems operation and maintenance in on-premises and AWS production environments
• Industry standard application/applet containers such as Tomcat
• PostgreSQL and Aurora Databases (installation, configuration, and operation)
• Production High availability server environments
• Complex hardware and software installations
• Management of enterprise reporting tools and/or related technologies
• Project delivery, operations, and support using DevOps and/or Agile methods
• Support leadership experience
• Use of ticketing systems such as JIRA and/or related incident management tools such as OpsGenie
• Comprehension of related scientific and technical journals, abstracts, financial reports, and legal documents.
• Preparation of articles, abstracts, editorials, journals, manuals, and critiques.
• Preparation and delivery of comprehensive presentations, participation in formal debate, extemporaneous communication, and professional communication before an audience.
• Professional certifications in related industry skills such as DBMS, CISSP, ITIL, Agile, and Lean are a plus

KNOWLEDGE, SKILLS, AND ABILITIES:

• Develop strong and productive working relationships with others
• Form strong team bonds and enhance team performance
• Strong organizational and quality management skills with ability to handle multiple, competing tasks and priorities
• Cope with rapidly changing information in a fast-paced environment
• Proven communication, interpersonal, analytical, and organizational skills
• Proven ability to properly communicate with customers (in person and via phone) and manage expectations during a project
• Work both independently and as a member of the implementation and support team
• Manage multiple concurrent activities, all with fluctuating deadlines, by working with other departments, both internal and external
• Quickly identify and resolve issues
• Quickly understand complex concepts
• Excellent oral and written communication skills
• Excellent customer management skills
• Above average observational skills to collect data and validate information
• Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from underlying business problems/needs.
• Effectively represent Jackson Healthcare/Care Logistics values and principles in decision-making and actions
• Support leadership and/or project management
• Excellent troubleshooting skills
• Excellent organizational and delivery skills
• Install, configure, and manage hardware and software in AWS and on-premises environments
• Provide specifications for system hardware and AWS service requirements
• Implement complex system solutions involving multiple technologies
• Control and implement complex system and application feature configurations
• Troubleshoot complex system and technical issues
• Read and understand system and application logs
• Proven ability to communicate and teach complex technical concepts to less technical resources
• Excellent communications and interpersonal skills, as well as analytical and problem-solving skills
• Excellent documentation skills

REQUIRED KNOWLEDGE

• Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
• Monitoring systems such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
• In-depth knowledge of Linux (Red Hat Operating System) concepts and operations in a production environment
• VMware, Web servers, DBMS, Reporting and analytic tools
• Project Management Methodologies
• Advanced PC knowledge including proficiency with MS Outlook, Word, Excel, and PowerPoint

DESIRED KNOWLEDGE

• Knowledge automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
• Understanding of high availability server environments
• Hardware and software installation techniques
• Healthcare Information Systems
• Enterprise reporting tools
• DevOps and Agile methodologies related to project delivery, operations, and support
• Ticketing systems such as JIRA and related incident management tools (such as OpsGenie)

TRAVEL REQUIREMENTS & WORKING CONDITIONS:

• 10-80% travel required
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
• The employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

The Associate Technical Designer supports the Technical Designer in all aspects of technical design to ensure that products meet established standards for fit, quality, and consistency. This role works closely with the Technical Designer to prepare fittings, measuring garments, reviewing patterns, and clearly communicating accurate fit comments to vendors.

The ideal candidate is proactive, detail-oriented, highly organized, accurate, and possesses strong communication skills. They should be self-motivated and capable of working independently in a fast‑paced, collaborative environment.

Essential Duties and Responsibilities

• Support the Technical Designer in all areas of the technical design process
• Organize, measure, and prepare samples for fittings
• Review patterns and garment construction to ensure consistency, accuracy, and alignment with approved blocks and design intent
• Assist Technical Designer with developing technical packages and creating specs
• Attend fittings, take detailed notes, and translate fit corrections into clear actionable fit comments
• Attend meetings as needed, at the manager’s discretion, to support team priorities.
• Support communication with cross functional partners and vendors as needed.
• Maintain organized records of histories such as samples, fit archives, block libraries, and more.
• Demonstrate accountability, attention to detail, accuracy, and willingness to learn.
• Demonstrates high level of quality work, attendance and appearance.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.

Qualifications

• Bachelor’s degree in Fashion/ Technical Design or a related field is strongly preferred
• An associate’s degree in Fashion or Technical Design may be acceptable when combined with equivalent professional experience
• Minimum of 2-4 years of work experience in Technical Design
• Comprehensive knowledge of patternmaking principles and garment construction fundamentals
• Proficiency in Adobe Illustrator, experience with Gerber and Centric PLM is a strong plus
• Must be extremely well organized, work well under pressure and be a strong problem solver
• Self-motivated, proactive, and able to take initiative
• Capable of managing multiple priorities and deadlines in fast‑paced environments
• Excellent written and verbal communication skills
• Positive, collaborative attitude and strong interpersonal/teamwork skills
• Strong comprehension skills and ability to absorb and act on complex information
• Excellent written and verbal communication skills

Competencies

• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive hourly rate.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.**
• Medical, Dental, Vision and Life Insurance.**
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level – we are opening 50+ new stores each year.

**For eligible Boot Barn Partners

PAY RANGE: $30.00 - $35.00/hr*

*compensation varies based on geography, skills, experience, and tenure

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking

[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[ ] Moderate: Mostly standing, walking, bending, frequent lifting

[ ] Arduous: Heavy lifting, bending, crawling, climbing

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

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Technical Designer (Woven Development + Sweater Production)

Overview

We’re looking for a Apparel Technical Designer to own fit and technical execution from development through production, with clear category responsibility and strong internal leadership.

This role partners closely with our overseas production/PD manager while leading the technical process internally with our U.S.-based team.

Key Responsibilities

- Own garment fit and technical accuracy from development through production for woven styles

- Responsible for sweater technical design during the production phase, ensuring specs, fit, and approvals are accurate and consistent through bulk

- Start all tech packs and finalize them for handoff to overseas factories

- Send Techpacks and manage communication directly with factories, ensuring they have all necessary information, updates, and approvals

- Lead fittings, provide clear corrections, and ensure consistency from proto through TOP

- Create and maintain specs, grading, and construction details across all styles

- Partner with the overseas production/PD manager, who manages timelines and delivery, while you ensure all technical and fit information is accurate and complete

- Serve as the internal technical lead, working closely with the creative woven designer and sweater designer to translate design intent into production-ready garments

- Communicate fit comments, construction updates, and technical changes clearly and proactively to overseas partners

Ownership & Expectations

- Responsible for ensuring fit integrity from development through production

- Must be highly organized and able to independently prioritize workload based on style importance, business needs, and timing — without waiting to be directed on what to tackle next

- Own communication flow with factories on all technical and fit matters

- Comfortable balancing hands-on technical work with internal leadership and cross-functional collaboration

- Able to identify issues early and proactively drive resolution

Ideal Profile

- Strong experience in woven and sweater categories

- Confident leading fittings and making independent fit decisions

- Detail-oriented with exceptional follow-through

- Comfortable collaborating across time zones with overseas partners

- Able to learn and adapt quickly to new systems, tools, or software

- Thrives in a lean, entrepreneurial environment where initiative and accountability matter

Senior Technical Designer / Apparel

Women’s Contemporary Designer RTW -– Fulltime

About the job:

We are looking for a skillful Senior Technical Designer who will facilitate the transition of product from development through final production. The Senior Technical Designer will be collaborating cross-functionally with design, product development, and production in delivering high quality, well-fitting garments. The ideal candidate will demonstrate their ability to interpret design with strong fitting skills and the ability to correct balance and fit, extensive technical knowledge in garment construction, experience working with different fabrications, and the skill set to accurately adjust patterns for corrections when needed. The individual will be detail oriented and efficient as well as a key player in providing accurate fit corrections to factories, capable of working in a fast-paced setting and able to perform under pressure. The individual should have good comprehension skills and be a reliable problem solver, who is a go getter and able to manage workload independently as well as collaboratively within the technical design team.

Responsibilities:

· Responsible for attending fit sessions on live models while ensuring fit consistency across all categories. Provide accurate and clear fit directions to overseas factories through all means such as measurements, fit comments, detailed photos, illustrations, drapes, mockups and patterns.

· Use technical knowledge to troubleshoot and resolve issues with overseas factories.

· Identify potential production and quality issues. Make recommendations to improve all areas of the product

· Collaborate with cross-functional partners to achieve elevated fit and construction while maintaining brand aesthetic and intent.

· Demonstrate an understanding of design, product development and production priorities and timeline.

· Manage workflow in a fast-paced environment with overlapping development and production seasons.

· Support Director of Technical Design in creating efficiency within the team and providing any technical work.

· Aiding with alterations and managing seamstress, freelancers and interns. Capable of stepping in and advising technical expertise to factories and counter parts team.

· Measure and prep fit samples. Approve Top samples. Provide product knowledge.

· Manage TOP pattern library and block body libraries.

· Willing to work on any special projects or capsules as per company’s needs

Qualifications:

· Bachelor’s degree in Technical Design or Fashion Design

· 8+ years of technical design experience with Women’s RTW fit, garment construction and manufacturing processes for wovens and cut & sews.

· Computer Skills- Adobe Illustrator, Adobe Photoshop, Microsoft Suite and Google Suite required.

· Thorough skill set and knowledge of understanding patterns and grading. Capable of draping, sewing and creating mockups as needed.

· Must be able to work in a fast-paced environment and manage multiple seasons simultaneously during busy peak seasons. Have sense of urgency and are sensitive to timelines and deadlines. Capable of reprioritizing workload based on deadlines.

· A flexible team player with willingness to adjust and support based on the team’s needs.

· Precision and accuracy in measuring fit samples. Keen eye for evaluating garment construction techniques.

· Strong understanding and interpretation of design’s intent and direction.

· Demonstrates garment construction technical expertise and is able to provide clear communications when working with domestic/overseas factories and counterpart teams.

· Excellent detailed and organizational skills.

· Problem solver and hands-on team player.

· Must have strong technical sketching skills

Employment Type:

· Fulltime. Annual Salary range $100,000-$125,000 with generous benefits package.

· Work type: In person in New York Office.

· Direct report to Director of Technical Design.

About Tanya Taylor

Tanya Taylor is a New York-based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 to 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023.

The brand is available at retailers, including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncé, Emily Blunt, America Ferrera and Nicola Coughlan.

Position: Technical Design Intern

Location: Apex, NC (On-site)

Department: Design

Reports to: Technical Design Manager

Mary Square is looking for a detail-oriented Technical Design Intern to join our rapidly growing team. The ideal candidate would describe themselves as a team player that is organized, efficient and passionate about technical design. This is a great opportunity for someone early in their design career who is eager to learn, grow, and contribute to creating beautiful apparel collections. The Technical Design Intern supports the technical design team in ensuring garments meet Mary Square’s fit, construction, and quality standards. This role will assist with measuring samples, preparing tech packs, organizing fit sessions, and maintaining technical documentation throughout the product development process.

This is a hands-on learning opportunity for someone interested in the technical side of apparel development, providing exposure to fit sessions, garment construction, and factory communication from concept through production.

• Assist the technical design team in preparing and updating technical specification (tech) packs.
• Support measuring samples and prototypes and help record measurements for fittings.
• Assist in preparing garments and documentation for fit sessions.
• Take notes during fittings and help update tech packs with fit comments and revisions.
• Help update "How to Measure" diagrams and construction details.
• Support organization and tracking of samples and development stages.
• Assist with maintaining spec sheets, measurement charts, and grading information.
• Work closely with the design and product development teams to ensure technical updates are documented accurately.
• Maintain organized digital and physical technical files for seasonal development.
• Support cross-functional communication with design, sourcing, and product development teams.

• Bachelor’s degree or current enrollment in Fashion Design, Apparel Design, Technical Design, or a related field.
• Coursework or experience in patternmaking, garment construction, or sewing.
• Basic understanding of garment fit, construction, and measurement techniques.
• Proficiency in Adobe Illustrator.
• Working knowledge of Microsoft Excel or Google Sheets.
• Strong organizational skills and attention to detail.
• Ability to learn quickly and adapt in a fast-paced environment.
• Strong communication skills and a collaborative mindset.
• A passion for apparel product development and technical design.

At Mary Square, we believe in the power of community, creativity, and celebration of life’s beautiful moments. Our lifestyle brand is committed to uplifting others through thoughtful products that inspire joy and confidence. We are a company that values faith, family, fun, and making a lasting impact on the lives of women everywhere.

Senior Technical Writer / Lead (Engineering SME)

Hybrid

Irvine, CA

Role Summary

The Senior Technical Writer / Lead will serve as the primary lead for documentation quality, consistency, and coordination across validation reporting and planning activities. This individual will work closely with Auto OEM engineering teams to synthesize technical inputs into formal reports and plans while helping define future-state templates and documentation standards.

Key Responsibilities

• Lead preparation and standardization of validation test reports and test plans
• Convert raw test data and engineering inputs into accurate, structured, and professional technical documentation
• Collaborate with validation and engineering teams to gather input, clarify requirements, and ensure technical accuracy
• Establish consistency in document structure, language, terminology, and quality across deliverables
• Help develop and refine future-state reports and plan templates
• Create or coordinate technical diagrams, set up illustrations, and procedural content as required
• Guide supporting writers and minimizing ramp-up time for the extended team
• Work within Auto OEM systems and workflows, including Jira, Hex, and other internal platforms

Required Qualifications

• Bachelor’s degree in engineering or a related technical discipline
• Proven experience in technical writing within engineering, validation, testing, or product development environments
• Strong ability to interpret engineering discussions, data sets, and validation outputs
• Experience developing test reports, validation documentation, test plans, procedures, and technical templates
• Demonstrated ability to lead technical documentation workstreams or coordinate multi-resource delivery
• Strong communication, documentation, and stakeholder management skills
• Must be able to work in a hybrid onsite U.S. model

Preferred Qualifications

• Experience in automotive, EV, systems engineering, or validation environments
• Familiarity with engineering data, test setups, and documentation workflows in hardware or vehicle programs
• Experience producing diagrams, process visuals, or setup illustrations as part of technical documentation

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• Act as the primary technical point of contact for field technicians.
  
• Primary POC for field technicians; troubleshoot complex issues during installation
  
• Troubleshoot complex installation issues in real time.
  
• Provide expert guidance during surveillance system deployments.
  
• Technical Support: Log calls, identify problems, use scripts/checklists, escalate to Tier 2 as needed
  

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• Perform detailed technician checkout processes.
  
• Ensure installations meet the Scope of Work (SOW) and system integration requirements.
  

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• Maintain strong working relationships with customers and installation partners.
  
• Provide clear, detailed feedback on technician performance and installation progress.
  

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• Update internal systems with installation status, troubleshooting steps, and final resolutions.
  
• Log calls, identify problems, and walk users through solutions using standard scripts or checklists.
  
• Coordinate with Tier 2+ IT resources when escalation is required.
  
• Update internal systems with installation status & technical resolutions
  

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• 1-3 years in a technical support role with growing responsibility.
  
• Previous field experience is a major plus.
  

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• Proficiency with Linux, Google Workspace, and ideally Salesforce.
  
• Strong background in networking and system integration.
  
• Familiarity with surveillance system installation and operation.
  

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• High attention to detail
  
• Strong communication with both technical and non?technical stakeholders
  
• Ability to work in a fast?paced, troubleshooting?heavy environment
  
• Customer?focused mindset
  

QASource is a leading provider of software QA and testing services, supporting enterprise and high-growth technology companies. We integrate directly with engineering and product teams to deliver scalable, high-quality testing solutions across automation, manual testing, performance, security, and AI-driven QA.

Our clients expect senior-level partnership, technical fluency, and strategic account leadership.

The Senior Technical Account Manager (Sr. TAM) is responsible for managing and expanding a focused portfolio of strategic, enterprise-level accounts within a defined territory. This role requires ownership of multi-million-dollar revenue targets, executive-level relationship management, and the ability to drive account expansion through consultative, technically informed engagement.

This is not a support role. The Sr. TAM serves as a strategic advisor to Engineering Directors, VPs, CTOs, and QA leadership, ensuring delivery excellence while proactively identifying and executing growth opportunities within existing accounts.

The Sr. TAM will manage a high-touch portfolio of approximately 5–8 strategic enterprise accounts. Success in this role requires disciplined account planning, proactive client engagement, in-person relationship development, and the ability to creatively land and expand business across multiple stakeholders within complex organizations.

Responsibilities:

Account Ownership & Revenue Growth

• Own and manage a multi-million-dollar quota across a defined portfolio of 5–8 strategic enterprise accounts.
• Drive structured and strategic upsell and cross-sell initiatives within existing customers.
• Identify whitespace opportunities across QA, automation, performance, security, and AI-enabled services.
• Close meaningful expansion deals, including engagements of $150K+.
• Develop creative, value-driven approaches to land-and-expand initiatives across Engineering Directors, VPs, and CTO-level stakeholders.
• Partner with delivery leadership to align technical execution with commercial growth objectives.

Executive Relationship Management

• Build and maintain trusted relationships with Engineering Directors, VPs, CTOs, and C-suite stakeholders.
• Conduct regular in-person customer visits within assigned territory.
• Lead in-person Quarterly Business Reviews (QBRs) focused on measurable outcomes, roadmap alignment, and strategic growth opportunities.
• Serve as the executive escalation point for complex delivery or client challenges.

Strategic Account Planning & Execution

• Develop and maintain comprehensive strategic account plans for each assigned customer.
• Maintain clear documentation of stakeholder mapping, growth objectives, expansion pathways, and execution milestones.
• Track progress against defined revenue and relationship goals.
• Execute consistently against a structured path toward growth.
• Demonstrate strong organizational discipline in account tracking, forecasting, and internal coordination.
• Organization, planning rigor, and follow-through are critical success factors in this role.

Technical & AI Fluency

• Maintain broad knowledge of emerging AI technologies and their impact on software quality and engineering workflows.
• Proactively stay current on AI tools, automation advancements, and testing innovations.
• Translate AI-driven opportunities into relevant, business-aligned discussions with engineering stakeholders.
• Position QASource’s AI-augmented testing capabilities in alignment with customer technology strategies.

Technical & Delivery Alignment

• Collaborate closely with QA Managers, Engineering teams, and project leaders.
• Translate technical delivery insights into executive-level business value discussions.
• Proactively identify risks and implement mitigation strategies.
• Ensure seamless integration of QASource services into client engineering environments.
• Demonstrate a practical understanding of how software is built, tested, and released within modern SDLC frameworks.

Required Qualifications:

• 8–10+ years of experience in Technical Account Management, Enterprise Sales, Customer Success, or a related client-facing technical role.
• Proven ownership of multi-million-dollar revenue targets.
• Demonstrated success closing $150K+ expansion or new deals.
• Documented track record of expansion within a focused portfolio of strategic accounts.
• Experience managing a limited book of business (ideally 5–20 accounts; this role will manage 5–8).
• Direct experience working with Engineering Directors, VPs, CTOs, or C-suite stakeholders.
• Technology industry background specifically within software, SaaS, cloud platforms, DevOps, QA, or technical services environments.
• Demonstrated general understanding of the Software Development Lifecycle (SDLC) and how Quality Assurance integrates into development processes.
• Prior experience engaging with engineering, QA, or product teams in a software delivery context.
• Strong executive presentation skills and ability to conduct in-person QBRs.
• Demonstrated ability to creatively mine and expand accounts.
• High level of organization and structured account planning discipline.
• Stable career progression.

Preferred Qualifications:

• Background in QA, software development, DevOps, or technical services environments.
• Familiarity with CI/CD pipelines, automation frameworks, API integrations, performance testing, or AI-enabled testing tools.
• Experience operating within a territory-defined account ownership model.
• Experience in professional services or distributed delivery environments.
• MBA or advanced technical degree (preferred but not required).

Core Competencies:

• Executive presence and professionalism.
• Revenue accountability.
• Strategic account planning and disciplined execution.
• Technical credibility within software engineering environments.
• AI awareness and forward-thinking mindset.
• Consultative, value-based communication.
• Risk identification and mitigation.
• Proactive, structured account leadership.

Why Join QASource:

• Manage a focused portfolio of high-value enterprise technology clients.
• Drive measurable revenue expansion through strategic value creation.
• Partner directly with engineering and executive leadership teams.
• Operate in a technically rigorous, innovation-driven organization focused on quality and long-term partnerships.

Salary Range:

• $110,000 - $120,000 per annum (30% Variable).

Perks:

• Health, vision, and dental benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Wellness programs and professional development opportunities.

The Technical Support Representative is accountable for providing technical support to CFMOTO dealers and customers through vehicle troubleshooting and diagnostic support, technical problem resolution, and product training.

Essential Duties & Responsibilities

• Respond to and resolve dealer technical or quality inquiries, by phone or electronically, by performing technical research to quickly identify product issues and provide technical product support.
• Document and analyze dealer contacts to identify trends and recommend strategies to support dealers and customers.
• Partner with CFMOTO dealers to deliver customer-focused service operations and advocate for product quality.
• Participates in technical service team initiatives, problem solving and continuous improvement efforts.
• Conducts in-person dealer visits as needed to resolve technical vehicle concerns.
• Perform setup and pre-delivery inspections on CFMOTO vehicles.
• Perform maintenance, diagnostics and repair on CFMOTO vehicles.
• Assists in the development, review and feedback for technical service manuals, articles and repair procedures.
• Conduct labor rate time studies and review warranty labor rate manuals.
• Support the CFMOTO Customer Service team with technical information and customer specific technical guidance.
• Provide subject matter input for technical training development, eLearning and hands-on training.
• Support customer and internal events as a service representative.
• Assists other departments with special projects and service support as needed.
• Ensures a clean and safe work environment.
• Perform other duties as assigned.

Qualifications

Education & Experience Required

• Associate’s degree or equivalent experience in a relevant technical field
• Strong mechanical aptitude in Powersports and/or automotive with experience diagnosing engine runnability, electrical systems, fuel systems, suspension, driveline, HVAC, and other vehicle systems as required.
• 3-5 years’ customer service experience in related industry
• Strong ability to methodically evaluate complex problems and provide strong recommendations for resolution
• Proficient with Microsoft Suite (Excel, Word, Outlook, PowerPoint)
• Previous Powersports industry experience desired

Education & Experience Preferred

• Bachelor’s degree in Business Administration, Industrial Science or related field
• 1-2 years previous Powersports Industry experience

Additional information

• All applicants must be eligible to work in the US
• Core business hours are Monday – Friday, 8 am – 5 pm; ability to work required hours onsite required.
• Working conditions are normal for an office and shop environment

The wage range for this role takes into account the wide range of job-related factors that are considered in making compensation decisions, including but not limited to skill sets, experience, training, certifications, education, location and other business and organizational needs. A reasonable estimate of the current salary range is $55K-$70K annually. Our competitive salaries are just one component to CFMOTO’s total compensation package. Additional benefits include: medical, dental & vision insurance, 401K Match, Vacation & Sick Time, Life Insurance and Employee Purchase Discounts and opportunities.

TEC Specialty is seeking a Technical Support Specialist to serve as a key technical resource for customers, distributors, and internal teams. This role provides front-line technical guidance on TEC flooring, adhesive, and installation system products while ensuring accurate product use, effective issue resolution, and proactive risk mitigation.

The ideal candidate balances strong customer service skills with technical expertise and sound judgment, serving as a trusted advisor while coordinating claims, escalating complex issues, and protecting the company’s quality, safety, and brand standards.

Key Responsibilities

Customer & Technical Support

• Serve as the first point of contact for customer technical inquiries related to flooring systems, adhesives, and associated products
• Answer questions regarding product performance, application methods, limitations, and best-use scenarios
• Guide customers in selecting the most appropriate product for specific job requirements and conditions
• Troubleshoot product and installation issues using structured diagnostic and problem-solving techniques
• Provide timely, accurate, and professional responses to customer inquiries

Claims & Risk Management

• Collect, document, and validate customer claims related to product performance or installation issues
• Coordinate claims intake, documentation, and resolution in accordance with company policies
• Execute approved corrective actions, including product replacement, credits, refunds, or no-charge materials
• Identify potential risk situations and escalate complex or high-impact issues to Area Technical Managers, Quality, R&D, or EHS teams
• Support quality events or recalls by executing established communication and corrective action procedures

Product Knowledge & Continuous Improvement

• Maintain strong technical knowledge of current and legacy TEC products, application requirements, warranties, and industry standards
• Develop working knowledge of competitive products and market positioning
• Provide feedback from the field to support product improvements, reformulations, and new product development
• Support the development and maintenance of product literature, technical data sheets, and installation instructions

Collaboration & Communication

• Work closely with Sales, Quality, Manufacturing, R&D, Supply Chain, and EHS teams to support customer satisfaction and issue resolution
• Represent TEC Specialty with professionalism, technical credibility, and a customer-focused mindset
• Ensure accurate documentation and compliance with internal policies, procedures, and EHS requirements

Qualifications

• Associate’s degree required; Bachelor’s degree preferred
• Minimum of five (5) years of experience in technical support, customer service, or sales within a manufacturing environment
• Experience in flooring, adhesives, coatings, construction materials, or related industries strongly preferred
• Strong problem-solving, communication, and documentation skills
• Ability to clearly explain technical concepts to installers, distributors, and non-technical audiences
• Proficiency in Microsoft Word, Excel, Outlook, and Windows-based applications
• Ability to manage multiple priorities in a fast-paced, team-oriented environment
• Salesforce Experience, preferred

Job Description :

We are seeking an experienced Salesforce Technical Architect to lead the design, development, and implementation of scalable Salesforce solutions across Sales, Service, Experience, and Platform capabilities. The ideal candidate will combine deep technical expertise with strong architectural and stakeholder management skills to deliver secure, high-performing, and future-ready Salesforce ecosystems.

Key Responsibilities

• Define end-to-end Salesforce technical architecture aligned with business and enterprise architecture standards

• Design scalable, secure, and high-performing Salesforce solutions across multiple clouds

• Translate business requirements into technical designs, architecture diagrams, and implementation roadmaps

• Establish integration patterns using REST/SOAP APIs, middleware, and event-driven architectures

• Lead technical design and development across Salesforce clouds:

o Sales Cloud

o Service Cloud

o Experience Cloud

o Data Cloud (preferred)

o Agent Force

• Guide best practices for Apex, Lightning Web Components (LWC), Visualforce, Flows, and integrations

• Govern code quality, performance, security, and deployment standards

• Architect integrations with external systems (ERP, legacy systems, data warehouses, third-party apps)

• Design data migration strategies, data models, and data governance frameworks

• Ensure data security, sharing models, and compliance with enterprise standards

• Act as the technical authority during project delivery, supporting development teams and resolving complex issues

• Collaborate with business stakeholders, product owners, solution architects, and enterprise architects

• Mentor developers and technical leads, conducting design and code reviews

• Support CI/CD pipelines, DevOps, and release management processes

Required Qualifications

• 12+ years of Salesforce platform experience

• 6+ years in a Salesforce Technical Architect or Lead Architect role

• Proven experience delivering large-scale, complex Salesforce implementations

• Hands-on experience with Apex, LWC, integrations, and Salesforce security model

• Strong expertise in:

o Apex, SOQL, SOSL

o Lightning Web Components (LWC)

o Salesforce security, sharing, and performance optimization

o REST/SOAP APIs, OAuth, SSO

• Experience with middleware tools (MuleSoft, Boomi, Informatica, etc.)

• Knowledge of DevOps tools (Git, CI/CD pipelines, Copado, Gearset, etc.)

• Must have acquired multiple Salesforce Certification including, Salesforce Integration Architecture Designer, Salesforce Data Architecture & Management Designer, Platform Developer II, Additional cloud certifications are a plus. Salesforce Certified Technical Architect (CTA) or progress toward CTA

• Experience with Salesforce Data Cloud, AI / Einstein, or Industry Clouds

• Prior experience in consulting or global delivery models

• Exposure to regulated industries (Financial Services, Healthcare, Utilities, Manufacturing, Logistics etc.)

• Strong communication and stakeholder management skills

• Ability to lead technical discussions with both technical and non-technical audiences

• Problem-solving mindset with attention to detail

• Experience working in distributed, remote teams

• Experience with Salesforce Data Cloud, AI / Einstein, or Industry Clouds

• Prior experience in consulting or global delivery models

• Exposure to regulated industries (Financial Services, Healthcare, Utilities, etc.)

• Competitive salary and performance-based incentives

• Opportunities to work on enterprise-scale Salesforce transformations

• Continuous learning, certification support, and career growth

• Handle customer inquiries via phone, delivering tailored solutions to technical issues.

• Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.

• Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.

• Use multiple systems to research and deliver efficient, real-time solutions.

• Connect with a diverse range of customers by adjusting your communication style to meet their needs.

• Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.

• Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.

• Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).

• A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.

• Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.

• Open to feedback and coaching, with a drive to continuously improve and excel.

• Proven experience in customer support or technical assistance , ideally in a call center setting.

• Strong verbal and written communication skills.

• Problem-solving abilities with a flexible, adaptable approach to challenges.

• Confidence in navigating multiple software tools and systems to resolve issues.

• A self-motivated attitude with effective time management skills.

• $17.31 per hour, with opportunities for performance-based incentives.

• Full health insurance package, including medical, dental, and vision coverage.

• $25/month per line for unlimited phone, text, and data (restrictions may apply).

• Paid training to set you up for success.

• Career advancement opportunities with a globally renowned leader in technology innovation.

• Earn ongoing bonuses for referring new employees through our Referral for Life Program.

• Thrive in a dynamic virtual work environment with a team that's dedicated to your success.

• Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.

• Private Workspace: A quiet, dedicated workspace with no distractions.

• Ergonomics: A comfortable desk setup with all necessary equipment.

• Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.

• Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.

Job Title: Technical Designer (Associate level)

Location: In-Office – Los Angeles, CA 

Schedule: Full-Time; Monday-Friday 8:30am-5:00pm 

Department: Production 

Reports To: Director of Production 

Compensation: $31.00 to $36.00 an hour 

Position Summary 

The Judy Blue Technical Designer will demonstrate expertise and knowledge in both junior and plus-size denim – development, fit, construction, sizing, grading, and production practices and procedures. The ideal candidate will have proven success in an apparel/garment construction and manufacturing environment with a specific focus on denim. The Technical Designer is responsible for a cross-functional position that interacts with both the creative and executive parts of the business. This role collaborates with the Technical Design, Design, Product Development, and Production teams, and reports to the Director of Production. 

Key Responsibilities 

• Support the Technical Design team in all aspects; working closely with other team members to effectively manage the overall workload related to construction, fit, approvals, comments, timelines, and other relevant tasks, all under the guidance of Senior Technical Designer. 
• Prepare for, organize, and lead fittings, and record accurate fit comments during fittings. 
• Analyze all samples for size, fit, quality, and construction and review findings with Senior TD as needed. 
• Revise patterns, grade rules, and construction as needed, under the guidance of Senior TD. 
• Communicate daily with overseas vendors re: fit, specs, grading issues and construction via fit comments and email correspondence. 
• Maintain sample library, measurement charts, technical documentation, and tracking. 
• Assist in reviewing prototypes, SMS, and production samples for fit, quality, and accuracy. 
• Partner with cross-functional teams (design, product development, and production) to ensure deadlines are met. 
• Conduct basic research on fabrics, trims, and finishes as needed. 
• Ensure consistency of brand fit and construction standards across styles. 
• Strive to enhance fit and quality by analyzing customer feedback, sales input, and staying informed about market competition. 
• Team administrative support tasks as needed. 

Qualifications 

• Bachelor’s Degree in Apparel Manufacturing, Product Development, Technical Design, Patternmaking, or equivalent work experience. 
• 5-10 years’ work experience Technical Design or a related field, including experience with fit, spec, patterns, fabrics, and commenting preferred. 
• Experience with junior and plus size denim. 
• Possess a comprehensive understanding of fit in patterns, construction techniques, sample evaluation, material assessment, workmanship, functionality, and production feasibility. 
• Extensive computer experience including, but not limited to, Adobe Illustrator, Microsoft Office: Excel, Word, Outlook, PowerPoint. 
• Comfortable with multitasking and handling changing priorities in a fast-paced environment. 
• Strong planning, organizational, and problem-solving skills with a sense of priority for deadlines and attention to detail. 
• Strong verbal and written communication skills. 
• Positive and collaborative spirit. 
• Ability to physically work with garments and samples. 

Benefits

• Medical, Dental, and Vision insurance (HMO and PPO options)
• Accrued paid time off
• 7 Paid Holidays
• 401(k) option
• 3% Company Safe Harbor contribution*
• Pension*
• Sick leave

*Employee eligible after 12-month, full vesting after 6 years.

Eligibility

Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. We are unable to sponsor employment visas at any stage.

Physical Requirements

This role is office-based and involves standard activities such as sitting, typing, attending meetings, and occasional lifting of items up to 10 pounds. We’re committed to providing reasonable accommodations to support individuals with disabilities in performing essential job functions.

Job title: IT Technical Transition Manager

Location: Detroit, MI 48202 (Hybrid)

Duration: 12+ Months

Interview mode: Webcam

** Local to Michigan candidate required**

Required skills:

• IT Technical Transition Manager with 5+ years of IT experience, including matrix management experience leading business, vendor and technology teams
• IT management (3-5+ years)
• Technical program management (3-5+ years)
• Application or infrastructure operations leadership (3-5+ years)

Job description:

The position will function as the IT Technical Support Transition and Knowledge Transfer Manager in support of the Labor & Economic Opportunity (LEO), Unemployment Insurance Agency (UIA) Solution Program. This is a large scale, complex IT modernization project with high visibility in the State of Michigan’s IT Investment Portfolio. The IT Technical Support Transition and Knowledge Transfer Manager will work with Agency Services team to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas. This role will help define, schedule, control, and adjust all IT transition tasks of the project. This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.

Avanciers is seeking a Technical Helpdesk Support - L2 for a contract role with our client in Franklin, WI.

Role: Technical Helpdesk Support - L2

Location: Houston, TX (Hybrid - 3 day's from office)

Job Summary:

The Technical Process Specialist is responsible for analyzing, documenting, and optimizing technical processes within the organization. This role ensures that workflows are efficient, compliant, and aligned with organizational goals. The specialist works closely with cross-functional teams to implement process improvements, troubleshoot technical issues, and maintain operational excellence.

Key Responsibilities:

• Analyze, document, and standardize technical processes to ensure efficiency and quality.
• Monitor and evaluate process performance, identifying areas for improvement.
• Implement process changes, updates, and best practices across teams.
• Collaborate with technical teams, operations, and management to troubleshoot process-related issues.
• Conduct training sessions and provide guidance on technical process workflows.
• Maintain process documentation, manuals, and standard operating procedures (SOPs).
• Ensure compliance with internal standards, industry regulations, and quality requirements.
• Participate in continuous improvement initiatives and special projects as needed.

Qualifications:

• 2–5 years of experience in process management, technical operations, or related roles.
• Strong analytical and problem-solving skills.
• Knowledge of process mapping tools, workflow software, or ERP systems.
• Familiarity with quality management standards and compliance regulations.
• Excellent communication and documentation skills.
• Ability to work independently and coordinate across multiple teams.
• Technical background or experience in [industry-specific technology] is a plus.

WHO WE ARE:

Madison 88, Ltd. is a leader in accessories specializing in Knit Headwear. With over 30 years of combined experience, our team is highly skilled in Technical & 3D Design, Product Development, Manufacturing, Quality Assurance and Compliance. We proudly create private label product with the biggest and most well known Outdoor and Athletic brands in the world.

Our global headquarters is in the heart of Denver with additional support offices in New York, Manila, Jakarta and Hangzhou. Our state-of-the-art manufacturing facilities are in China and Indonesia.

POSITION OVERVIEW:

We are looking for an experienced technical designer with a background in sweater knitting (accessories or apparel), yarn and fabric materials. Your primary role will be to own product creation, construction, fit, and quality of assigned Brands. You will create the tech packs, and be the primary source of communication with the factory on specs for each style you manage. You will collaborate with the product business development team, merchandisers, production and overseas teams ensuring product technical execution and consistency meeting production timelines.

RESPONSIBILITIES:

• Own product construction and execution based on the product brief, materials, and manufacturing capabilities.
• Work in partnership with the Product Business Development (PBD) team in translating the buyer’s tech packs and converting information into PSIs within the internal PLM system.
• Create, maintain, and update technical information and measurement sets in the PLM system for owned Brands.
• Understand construction and material impact on costing and provide recommendations for construction/material adjustments to meet the product brief.
• Be a member of the Technical Design (TD) team in creating technical specifications, balancing multiple projects during peak periods.
• Check-in samples for owned Brands reviewing for fit, trim, and construction per the product brief.
• Understand timelines and have a sense of urgency in sample turnaround times.
• Support sample check-ins and document fit, trim, and construction feedback.
• Lead tech pack hand-off meetings to the overseas merchandising team and factory for assigned brands.
• Attend 1st piece reviews with the overseas merchandising team.
• Collaborate with product development and overseas teams to ensure alignment on product construction and timelines.
• Participate in Brand meetings for seasonal kick-off, promoting conversation around technical construction details in alignment with brand initiatives.
• Support PBD team in compiling trend and market research with a construction and materials lens.
• Build seasonal trend presentations, specific to assigned accounts, using tools like 3D Apex, In-Design, AI, Photoshop, Canva, etc.
• Prepare CAD/3D designs for assigned accounts, as needed, for presentations and sample requests (proto/SMS).
• Train in 3D design and contribute to pushing the 3D program to its full potential through Research and Development.
• Proactively provide suggestions on how to execute the product in the highest quality and competitive price point, aligning with the product brief.
• Support product/decoration innovation through research and development.

QUALIFICATIONS:

• Strong understanding of knit structures and knit constructions.
• Knowledge of fibers, yarns, knitting, and cut/sew knits, and ballcaps.
• Ability to create technical specification package based on measurement sets, inspiration images, and product brief.
• Ability to spec products, read and understand fit comments to make corrections and effectively communicate to the factory.
• Proactively tackles challenges with a solutions-oriented mindset, taking initiative to drive effective and practical outcomes.
• Product risk assessment skills: can identify product risks in manufacturing and troubleshoot.
• Strong attention to detail and organizational skills.
• Ability to multi-task, self-manage and work independently.
• Effective communicator and collaborative team player.
• Able to deconstruct and reconstruct the product.
• Experience with AI/automation design render tools.
• Proficient in computer skills including Excel, Adobe Creative Suite; training provided for internal PLM & 3D systems.
• Eagerness to learn and grow in a fast-paced, dynamic environment.
• Positive attitude with a passion for the outdoor, fashion, and knitwear industries.
• Background in 3D design system, specific background in Apex Shima Seiki a plus.
• Have a design eye.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree is required, preferably in design or product development fields.
• 5+ years experience in technical design/product development with knowledge in knitwear.
• Experience in headwear and sweaters preferred.

SALARY RANGE:

$80-$100K.

The Role

Caleffi is seeking a detail-oriented Technical Writer to serve as the voice of our product expertise. You will bridge the gap between complex engineering and user-friendly documentation, ensuring our customers—from installers to engineers—have the most accurate and professional technical resources in the industry.

You’ll work closely with our local Product and Marketing teams and our global technical experts at Caleffi S.p.A. to manage the full lifecycle of technical collateral.

Key Responsibilities

• Author & Editor: Create comprehensive instruction sheets, technical brochures, and submittal data for a premier line of hydronic and plumbing solutions.
• Global Collaboration: Partner with internal subject matter experts and our Italian headquarters to translate technical specs into polished, North American market-ready content.
• Quality Control: Act as the final line of defense for technical accuracy, grammar, and brand consistency across all print and digital media.
• Market Intelligence: Stay ahead of the curve by monitoring competitor technical marketing programs and evolving our online technical tools.

What You’ll Need

• Industry Expertise: Minimum 4 years of experience in the HVAC, Hydronic, or Plumbing industries.
• Technical Foundation: A Bachelor’s degree in Engineering, the Sciences, or a related field (MBA is a plus).
• Software Mastery: Power-user skills in Adobe Creative Suite (InDesign, Illustrator, Photoshop) and Microsoft Office.
• Precision: A "eagle eye" for detail and the ability to simplify complex mechanical concepts for diverse audiences.

Why Caleffi?

Join a global leader known for quality and innovation. This role offers a flexible hybrid work environment (mix of home and corporate office) and the opportunity to significantly influence how our products are perceived in the marketplace.