Oracle Retail Support Lead

ClifyX

Philadelphia, PA 5 days ago

Job Description

Role: Oracle Retail Support Lead

Location: Philadelphia , PA- Onsite

Hire Type: Full Time

Job Description

Provide application support for Oracle Retail modules (RMS, RPM, ReSA, SIM, RPAS) by troubleshooting functional and technical issues.
Monitor batch jobs, integrations, and data flows, ensuring timely resolution of failures.
Collaborate with business users to analyze defects, validate requirements, and provide system guidance.
Work closely with development, infrastructure, and vendor teams to drive root-cause analysis and permanent fixes.
Perform configuration updates, functional testing, and deploy enhancements following change-management standards.

Skill Matrix:

Skill Matrix (Years of Experience)

Oracle Retail Merchandising System (RMS) –

Oracle Retail Invoice Matching (ReIM) –

Oracle Retail Sales Audit (ReSA) –

Oracle Retail Price Management (RPM) –

Oracle Retail Store Inventory Management (SIM) –

Oracle Retail Planning (RPAS) –

L2 Application Support –

Batch Job Monitoring & Support –

Integration & Data Flow Monitoring –

SQL –

PL/SQL –

Databricks –

Oracle Integration Cloud (OIC) –

Incident Management / Defect Analysis –

Root Cause Analysis (RCA) –

Production Support –

Functional Testing –

Change Management / Deployment Support –

Business User Interaction / Stakeholder Communication –