Spectraforce Technologies Remote Jobs in Usa

Title: Administrative Assistant

Duration: 6 Months

Location: Dallas TX (5 days onsite)

Summary

Client is seeking an Administrative Assistant who will be responsible for providing superior customer service to internal and external customers and business partners. This role serves as a member of a centralized administrative team and reports directly to the Administrative Manager, collaborating closely with other administrative professionals to ensure seamless support across the organization.

Primary responsibilities of the role include:

Front Desk & Office Hospitality:

* Serve as the initial point of contact for employees and visitors, maintaining a professional and welcoming reception environment. Determine the nature of visitor's business and announce as appropriate. This includes monitoring visitor access and chaperoning visitors as necessary.

* Maintain a hospitality focused presence, including:

o Business casual/professional attire and demeanor

o Proactive awareness of daily meetings, visitors, and office activity

o Identifying opportunities to enhance the visitor and employee experience

* Answering incoming telephone calls; determining the purpose for the call and forwarding calls to the appropriate department or individual.

* Answering questions about the organization and providing callers with the office location, directions, and/or other information as needed.

* Oversight for all ordering, maintenance, and organization of various office supplies.

* Monitoring office coffee bars and kitchen for supplies, cleanliness, etc.

* Periodically clean, maintain refrigerator/freezers, microwaves, and dishwashers.

* Monitoring office for necessary maintenance items and track for resolution (lights, carpet, furniture, etc.)

* Submit building maintenance tickets and track for resolution.

* Completing the certified mail process and other activities related to mail management (receiving/tracking and sending courier packages, daily pick-up, and distribution of mail, sending miscellaneous correspondence, etc.)

* Open, identify, scan, and email all Insurance group mail for group processing.

* Secure incoming checks daily and distribute to treasury for processing.

* Processing accounts payable invoices.

* Composing and/or typing routine correspondence.

* Perform required training programs including but not limited to compliance, mandatory regulations, policies, and enterprise level topics.

* Provides backup administrative support to the broader administrative team as needed, including assistance with expense reports, travel booking, and other ad hoc administrative tasks.

* Requesting building and floor access for new and existing employees or submitting requests for PRU ID badges and visitor access, including Wi-Fi access.

* Completing miscellaneous special projects upon request.

* Process conference/meeting room reservation requests.

* Management of conference rooms to include assisting with conference room configuration for various meetings, management of conference room reservations and ensuring video conference equipment is functioning properly.

* Assist administration/management with external visitors, meetings, catering setup/cleanup, etc.

* A high degree of professionalism and strong work ethic coupled with a sense of responsibility and customer focus required.

* A minimum of 1-2 years practical business/administrative experience is strongly preferred.

* Excellent interpersonal skills, dependability, and the ability to communicate with all levels in the organization required.

* Solid organizational skills required.

* Strong initiative and good judgment a must.

* Attention to detail and prioritization skills needed.

* Ability to work independently but also partner as a team player.

* Willingness to take direction from various sources required.

* Ability to operate Microsoft Office applications (Word, Excel, and PowerPoint).

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• General HR program/policy development, administration, and compliance.
  
• General business support.
  
• Employee hiring, onboarding, termination, and records maintenance.
  
• Employee and labor relations and communications.
  
• Rewards program coordination and/or administration.
  
• Relocation services (domestic and international).
  
• Immigration services.
  
• HR-related training. In some organizations, may also be accountable for HR Business Partnership (consulting and coaching), Mobility (strategy and design), Staffing and Recruiting, Talent and Organization Performance, Training and Development, and Human Resource Information Systems (HRIS).
  
• Execution of transactional core Human Resource (HR) processes (e.g. coordinate and conduct new associate orientation, unemployment claims processes, onboarding and exit interviews, transitional return to work, leave administration, OSHA reporting, etc.).
  
• Support hiring managers and Talent Acquisition to support recruitment and staffing plans.
  
• Aid Human Resource Business Partner (HRBP) to drive an inclusive and diverse culture.
  
• Administer programs to enhance employee engagement and satisfaction levels.
  
• Provides technical, customer relations, and general support for major initiatives and projects.
  
• Back, maintain and track compliance programs. Create and/or distribute communications (memos, emails, letters, presentations, spreadsheets, surveys, etc.).
  
• Track data and/or consolidate responses as requested and follow-up with others as needed to obtain information and identify insights.
  
• Administrative support for meetings, conference calls, video- conference calls, webinars/emeetings, new hire orientation, etc.
  
• Performs all other duties as assigned.
  

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• High school diploma.
  
• College degree or Certificate in Human Resources preferred
  
• Experience 2-3 years of Human Resources Generalist, Recruitment or Employee Relations experience or equivalent combination of education and experience.
  

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• Demonstrated ability to plan and organize your work activities.
  
• Analyze and disseminate numerical data.
  
• Manage work time efficiently.
  
• Follow procedures and policies.
  
• Perform basic mathematical calculations.
  
• Identify and solve problems.
  
• Maintain a file system to include alphabetical, numerical, and chronological filing activities. Must possess excellent interpersonal, communication, business writing, grammar, and verbal communication skills.
  
• Basic knowledge of State and Federal employment laws and be able to read and interpret policies, procedures, and laws.
  
• Ability to conduct training programs and make group presentations.
  
• Strong interpersonal, telephone, and written communication skills.
  
• Solid organization skills. Able to handle several tasks at the same time, with numerous interruptions, and must be able to keep the information confidential.
  
• Proficient in the use of PC including Windows, Microsoft Office, and Excel. * Capable of working independently.
  

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  Design, implement, and manage cloud infrastructure on Azure using Terraform and Terragrunt.
  
  
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  Maintain and optimize Kubernetes clusters on Azure Kubernetes Service (AKS).
  
  
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  Build and manage CI/CD pipelines using GitHub Actions/Workflows and ArgoCD for GitOps deployments.
  
  
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  Enhance system reliability by implementing monitoring, alerting, and observability solutions with Grafana.
  
  
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  Automate operational tasks to reduce toil and improve team efficiency.
  
  
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  Participate in on-call rotations, incident response, and post-mortem analysis.
  
  
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  Collaborate with development teams to improve application performance, scalability, and resilience.
  
  
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  Implement and advocate for SRE best practices, including SLIs, SLOs, and error budgets.
  
  
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  Continuously improve system performance, cost efficiency, and security.
  
  

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  3+ years of experience in an SRE, DevOps, or cloud infrastructure role.
  
  
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  Strong experience with Azure cloud services and infrastructure.
  
  
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  Hands-on experience with java and Terraform and Terragrunt for infrastructure-as-code.
  
  
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  Proficiency with Kubernetes (preferably AKS and container orchestration.
  
  
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  Experience with CI/CD tools, especially GitHub Workflows/Actions and ArgoCD.
  
  
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  Solid understanding of observability tools like Grafana (Prometheus, Loki, Tempo experience is a plus).
  
  Education Requirements Bachelor's degree required, (Masters preferred)
  
  

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• Lead requirements gathering, process analysis, and documentation (user stories, acceptance criteria, workflows).
  
• Act as Product Owner for one or more teams; own backlog prioritization and readiness.
  
• Possess clear knowledge of the Agile methodology
  
• Facilitate agile ceremonies, sprint planning, and demo sessions.
  
• Partner with engineering, QA, UX, data, and architecture to support design, refinement, and delivery.
  
• Perform and test platform configuration in lower environment for pipeline promotion to production.
  
• Support UAT, change readiness, training, and feature adoption.
  
• Identify opportunities to optimize processes, improve product performance, and reduce delivery risk.
  

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• 7-10+ years in Business Analysis, Product Ownership, or similar hybrid role.
  
• 5+ years Salesforce platform knowledge (not CRM UI)
  
• Strong experience writing user stories, backlog management, and Agile practices.
  
• Demonstrated ability working across complex systems, integrations, and matrixed stakeholders.
  
• Excellent communication skills with ability to influence and align cross functional teams.
  

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• Bachelor's degree in Business, Information Systems, Computer Science, or related field.
  

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• CSPO (Certified Scrum Prod Owner) or PSPO
  
• CBAP (Certified Business Analysis Professional) or PMI?PBA
  
• SAFe PO/PM
  

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• Experience with Jira and Confluence
  
• Data analysis fundamentals (SQL, reporting tools, or equivalent)
  

Position Title: Pharmacist 1

Work Location: Remote - FL, TX, MO, MI, CA

Assignment Duration: 9 months (Possibility to extend or convert)

Work Schedule: 8 hour shifts - Monday to Friday

Work Arrangement: 100% Remote

The main function of a pharmacist is to dispense prescription medications to patients and offer expertise in the safe use of prescriptions.

They also may conduct health and wellness screenings, oversee the medications given to patients, and provide advice on healthy lifestyles.

This need is to help with everyday pharmacist functions while SME prepare for upcoming computer system upgrade to ScriptMed Cloud.

This pharmacist role will learn order verification functions, and overall prescription workflow processes along with counseling patients and discussing with providers about prescriptions and order clarifications.

* Dispense prescription medications to patients

* Offer expertise in the safe use of prescriptions

* Conduct health and wellness screenings

* Oversee the medications given to patients

* Provide advice on healthy lifestyles

* Perform data entry

* Clinical prescription verification

* Patient counseling

* Provider interactions

* Order clarifications

* Bachelors of pharmacy or doctor of pharmacy

* Registered pharmacist (RPh)

* Must have valid pharmacist licensure, active

* Experience in a mail order pharmacy (Nice to have)

* Experience with ScriptMed Enterprise (Nice to have)

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• Years of experience required
  
• Disqualifiers
  
• Best vs. average
  
• Performance indicators
  

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• The Patient Services Representative I PSR I represents the face of the company to patients who come in, both as part of their health routine or for insights into life defining health decisions.
  
• The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  
• The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  

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• Ability to provide quality, error free work in a fastpaced environment.
  
• Ability to work independently with minimal onsite supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, oncall and overtime.
  

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• High school diploma or equivalent.
  
• Medical training: medical assistant or paramedic training preferred.
  
• Phlebotomy certification preferred Required in California, Nevada, and Washington.
  

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• Minimum of 6 months experience.
  
• One years phlebotomy experience preferred.
  
• Customer service in a retail or service environment preferred.
  
• Keyboard data entry experience a must.
  

Job Title: AWM - Operations - PWM Transfer Settlement Group - Analyst

Location: 111 South Main Street, Salt Lake City, UT

Contract Duration: 6 Months

The ACAT team is responsible for delivering accurate transaction processing and exceptional client service while safeguarding the firm's capital, reputation, and regulatory standing. The AWM Operations - PWM Transfer Settlement Group Analyst will support automated account transfer activities, including reconciliations, settlements, and residual processing across mutual funds and foreign and domestic securities.

This role requires managing multiple functions while maintaining strong relationships with PWM Sales teams, counterparties, and vendors. The Analyst is expected to meet strict deadlines, comply with industry regulations, and proactively escalate issues to minimize financial, reputational, and regulatory risk.

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  Facilitate account transfer requests to move client assets into and out of the firm.

  
  
  
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  Perform account verification and asset review to ensure compliance with firm and industry policies

  
  
  
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  Reconcile automated account transfer receives, delivers, residuals, mutual funds, and foreign/domestic settlements

  
  
  
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  Manage relationships with PWM Sales teams, counterparties, and vendors to ensure timely and accurate processing

  
  
  
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  Escalate issues appropriately to minimize firm exposure to operational, financial, and regulatory risks

  
  
  
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  Support project work involving data analysis to identify trends, improve workflows, and streamline processes

  
  
  

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  Initiate transfer requests based on client-signed ACAT instructions to bring assets into the firm, ensuring accuracy and compliance with industry and system requirements (30%)

  
  
  
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  Reconcile incoming wires by reviewing external instructions and notifying PWM Sales teams to enter matching instructions (40%)

  
  
  
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  Facilitate account transfer deliveries by coordinating internal notifications, obtaining approvals, and completing account terminations (20%)

  
  
  
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  Participate in project-based work requiring data analysis to reduce manual touchpoints and improve operational efficiency (10%)

  
  
  

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  Perform position-level reconciliation for all account transfer requests from counterparties and clients

  
  
  
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  Monitor and manage residual positions following ACAT transfers

  
  
  
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  Pre-populate ACAT transfer forms accurately and efficiently

  
  
  
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  Support foreign and domestic settlement activities

  
  
  
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  Identify and implement opportunities to improve controls and operational efficiencies

  
  
  
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  Deliver superior client service while mitigating operational and regulatory risk

  
  
  

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• Works on the design, modifications, and maintenance of manufacturing equipment and manufacturing processes.
  
• Works on engineering planning, financial justification, start-up activities, scale-up processes, implementation, process improvements, and validation.
  
• Performs evaluation studies and troubleshooting on manufacturing equipment and systems.
  
• Generates and reviews required engineering and manufacturing documentation.
  
• Provides accurate budget estimates for capital equipment and projects.
  
• Independently resolves manufacturing engineering issues of complex scope.
  
• Independently manages assigned projects through completion.
  
• Participates in cross-functional project teams.
  
• May coordinate contract personnel through completion of assignments; may guide other manufacturing process engineers.
  
• Purchases machinery, equipment, tools, raw materials, packaging materials, parts, services, and supplies necessary for the operation of a pharmaceutical organization.
  
• Compiles and analyzes statistical data to determine the feasibility of buying products and to establish price objectives.
  
• Compiles information from periodicals, catalogs, and other sources to keep informed on price trends and manufacturing processes.
  
• Confers with vendors and analyzes vendors' operations to determine factors that affect prices and determines the lowest cost consistent with quality, reliability, and ability to meet required schedules.
  
• Reviews proposals, negotiates prices, selects or recommends suppliers, analyzes trends, follows up on orders placed, verifies delivery, approves payment, and maintains necessary records.
  
• Utilizes as necessary, established precedents and policies.
  

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• Responsible for supporting the administrative setup, coordination, and maintenance of standardized training courses across multiple learning and document management systems.
  
• Work includes preparing and organizing required source information from affiliates; duplicating and configuring training templates; updating course titles, identifiers, and hyperlinks; publishing SCORM files; loading content into the learning management system; and liaising with local affiliate teams to understand local processes for assigning training in the system.
  
• Ensures accurate linkage between source documents, courses, curricula, and assignment profiles, and supports the creation and maintenance of curricula and learner assignments across regions or cost centers.
  
• Applies established naming conventions, system rules, and procedures to ensure consistency, traceability, and data quality across systems.
  
• Maintains training records and supporting documentation in accordance with defined standards and assists with periodic updates, revisions, and re-publication as needed.
  
• Work is performed under supervision using well-defined processes and detailed instructions.
  

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• Requires strong organizational skills, attention to detail, and the ability to follow structured workflows across multiple systems.
  
• Must demonstrate clear written and verbal communication skills, a systematic approach to information management, and the ability to meet high-quality and compliance standards.
  
• May assist in user support, troubleshooting, and preparation of materials for audits or inspections related to training administration.
  

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• Sorting, and receiving specimens in the department.
  
• Performs routine instrument maintenance on some equipment.
  
• Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
  
• Preparing reagents and or media in the department.
  
• Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
  
• Performs QA/QC duties as assigned.
  
• Resolves pending lists.
  
• Finds missing samples.
  
• Decontaminates work areas.
  
• Performs weekly radioactive wipe tests.
  
• Maintains files for department records.
  
• Changes gas cylinders.
  
• Follows all PPE requirements and all safety regulations.
  
• Uses the laboratory computer system as well as operates PCs.
  
• Disposes of biohazardous material.
  
• Completes training and competency checklists as appropriate.
  
• This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.
  

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• Masks or unmasks various products and parts for painting or selective plating. Interprets blueprints, work instructions, both written and verbal instructions, to determine the most effective procedures for masking various products.
  
• Uses masking tape, paint, various types of wax and protective devices to selectively mask off certain sections of parts and/or units that are to be painted or plated.
  
• Uses various hand tools such as punches, scissors, brushes, knives or razor blades to cut and remove tape.
  
• Position protective coatings on parts or units in accordance with instructions. Removes tape, wax, paint and other protective coatings after selective painting or plating process has been completed. Touches up paint damaged parts using a brush.
  
• Adheres to all processing specifications necessary to achieve blueprint requirements and quality of the hardware.
  
• Demonstrates excellent safety practices and habits to ensure all rules are obeyed and implemented.
  
• Keeps work area clean. Performs other related duties as required.
  
• This job requires access to US export-controlled information.
  
• Must be computer-literate
  

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• Duties are listed based on the estimated % of time. Other responsibilities may be assigned.
  
• Performs detailed verification and validation of payroll and billing data, identifying discrepancies, investigating root causes, and ensuring accurate processing.
  
• Provides timely, professional, and analytically sound responses to client inquiries, using critical thinking and subject?matter expertise to resolve issues related to payroll, billing, and funding processes.
  
• New customer set up and data entry.
  
• Maintains multiple interconnected customer databases with a high degree of accuracy, ensuring data integrity across payroll, billing, and funding systems.
  
• Updates customer folders with changes to reflect current week's payroll and billing instructions.
  
• Processes credits/rebills.
  
• Advises clients on optimizing their payroll and billing reporting workflows, applying problem?solving skills to identify inefficiencies and implement more effective processes.
  
• Delivers ongoing training and technical support to clients, explaining system functions, troubleshooting software issues, and guiding users through complex payroll and billing scenarios.
  
• Timely transmission of accounting and payments reports such as wires, ACH, and A/R credits/debits.
  
• Proactively identifies potential risks, recurring issues, and process breakdowns; analyzes root causes and escalates concerns with recommended solutions.
  

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• Act with uncompromising integrity.
  
• Provide outstanding service and build trusted relationships.
  
• Drive innovation in our products and services and continually improve our processes.
  
• Work in partnership and support each other.
  
• Be personally accountable and deliver on commitments.
  
• Treat each other with respect and dignity.
  

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• Consideration may be given to a candidate with a degree in lieu of experience.
  

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• Education Level Academic Concentration/Major
  
  Req/Preferred
  
• Bachelor's Degree, Accounting or related field, Preferred
  

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• Excellent organizational and time management skills.
  
• Excellent written and verbal communication skills in an environment with a high volume of calls and emails
  
• Ability to use multiple types of software including MS Office and proficiency in basic office equipment.
  
• Strong understanding of accounting principles and the ability to interpret payroll, tax, A/P, A/R, and cash posting data to resolve discrepancies.
  
• Ability to understand relationships of data in multiple databases and good with numbers, particularly reconciling differences.
  
• Must demonstrate meticulous attention to detail, accuracy under pressure, and the ability to manage high volume workloads without compromising quality.
  
• Exceptional critical Thinking and problem-solving skills, with the ability to evaluate issues, determine root causes, and implement effective solutions independently.
  
• Strong technical aptitude and ability to quickly learn and navigate multiple payroll, billing, and funding platforms, as well as Excel and other MS Office tools.
  

Must Have

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• 1099-S,Account Audits,Accounting,Accounting Journal Entries,Account Management,Account Reconciliations,Accounts Payable (AP),Accounts Payable Operations,Accounts Payable Process,Accounts Receivable (AR),Accounts Receivable Processing,Accruals,Ad Hoc Reporting,Aging Reports,Asana (Software),Audit Preparations,Audit Reporting,Audit Support,Automatic Clearing House (ACH) Processing,Balance Sheet Account Reconciliations,Balance Sheets,Bank Deposits,Bank Reconciliations,Bill Drafting,Billing,Billing Dispute Resolution,Billing Process,Billing Systems,Business-to-Business (B2B),Business-To-Business (B2B) eCommerce,Cash Allocation,Cash Application,Cash Flow Forecasting,Cash Management,Cash Operations,Cash Reconciliations,Chargeback,Check Processing,Claims Processing,Commission Accounting,Commission Analysis,Commission Reporting,Communication,Conflict Resolution,Credit,Credit Analysis,Credit Card Operations,Credit Card Processing,Credit Card Reconciliations,Customer Billing,Customer Reconciliation,Data Reconciliation,Debt,Dispute Management,Distribution Logistics Management,E-Commerce,Ensure Compliance,Enterprise Resource Planning (ERP),Financial Accounting,Financial Close,Financial Closings,Financial Processing,Full Cycle Accounts Payable,General Ledger Coding,Generally Accepted Accounting Principles (GAAP),Google Workspace,Insurance Claim Handling,Intercompany Accounting,Internal Auditing,International Procurement,Interpersonal Communication,Intuit QuickBooks,Inventory Management,Inventory Planning,Invoice Processing,Invoices,Loan Amortization,Mathematical Calculations,Microsoft Office,Mining,Monthly Close Process,Negotiation,Networks,Odoo,Office Equipment,Operations Support,Oracle Netsuite,Oral Communications,Order Processing,Payment Handling,PayPal,People Management,Pivot Tables,Procurement,Project Proposal Writing,Purchase Orders,Real Estate,Reconciliations,Reporting Management,Report Preparation,Reports Analysis,Revenue Recovery,Sales,Sales Compensation,Sales Order Processing,Sales Orders,Sales Process,Sales Reporting,SAP Data Entry,SAP NetWeaver,Self-Starter,Shipping,Shopify,Slack Software,Spanish Language,Standard Operating Procedure (SOP),Teamwork,Trial Balances,Variance Reporting,Vendor Billing,Vendor Evaluations,Vendor Reconciliation,VLOOKUP Function,Warehouse Inventory Management,Write Offs,Writing
  
• Ability to navigate multiple databases and systems simultaneously
  
• Demonstrated ability to maintain accuracy under tight deadlines
  
• Proficiency with payroll and billing systems
  
• Strong critical?thinking skills to diagnose and resolve complex client issues
  
• Strong data integrity skills, including verifying, validating, and documenting client updates
  
• Strong Microsoft Excel skills (sorting, filtering, formulas, data validation)
  

Nice To Have

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• Ability to troubleshoot common system issues and guide clients through platform workflows
  
• Understanding of accounting principles relevant to payroll, A/P, A/R, and cash posting
  
• Working knowledge of payroll processes, earnings, deductions, and employer taxes
  

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• The Patient Services Representative III Floater PSR III represents the face of our company to patients who come in, both as part of their health routine or for insights into life defining health decisions.
  
• The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  
• The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Successful applicants may be assigned to a doctors office, a patient service center or as business needs dictate.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
• Perform verification of patient demographic info initials including patient signature post venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  

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• Ability to provide quality, error free work in a fast paced environment. Ability to work independently with minimal onsite supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, on call and overtime.
  
• Committed to all Policies Procedures including Company dress code, Employee Health Safety, and Everyday Excellence Guiding Principles.
  
• Must be able to make decisions based on established procedures and exercise good judgment.
  
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service CenterInOffice Phlebotomy locations with minimal notice.
  
• Capable of handling multiple priorities in a high volume setting.
  
• Must demonstrate Superior Customer Focus ability to communicate openly and transparently with peers, supervisors and patients ability to accelerate and embrace change and knowledge of our business.
  
• Training locations may vary based on trainer availability.
  

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• High school diploma or equivalent.
  
• Medical training: medical assistant or paramedic training preferred.
  
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
  

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• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  
• Facilitate payment function, answer client queries on accounts, portfolios and records
  
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
  
• Guide callers through troubleshooting, navigating the company website or using the products or services
  
• Collaborate with other client services professionals and financial advisors to improve client experience
  
• Willingness to cross train in other operational functions beyond day-to-day assignment
  
• Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements
  
• Process team specific tasks as requested by the business.
  
• Utilize proprietary and external systems to evaluate complex issues and make critical thinking decisions
  
• Interface with teams and businesses resolve on-going issues and answer specific policy questions
  
• Provide support and work on special projects as requested
  

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• Bachelor's degree
  
• 1-3 years of prior work experience in a relevant field.
  
• Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
  
• Highly organized with exceptional attention to detail and follow-through
  
• Strong ability to manage multiple projects with competing deadlines
  
• Proven analytical skills and problem solving ability
  
• Team player with positive attitude and strong work ethic
  
• Ability to work collaboratively with all levels of the organization
  
• Flexible and able to work well under pressure in a team environment
  
• Strong communication skills (written and verbal)
  
• Great active listening skills
  
• Exceptional interpersonal and rapport building skills
  
• Ability to work in a fast-paced environment
  
• Strong interest in client service/operations
  
• Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
  
• Analyst must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
  
• Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
  

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• Must be proficient in Excel
  
• Must have knowledge of Delta Term
  
• Experience of Delta's operation.
  
• This position will be for afternoons, nights or overnight shift.
  
• Willing to work holidays and weekends.
  
• Good communication skills
  
• Work closely with other departments within the OCC
  
• Note: Prior Delta operations experience, DL term and Excel
  

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• Handle day of departure ops, ensure FBO's, screeners, GSC's, are in place.
  
• Liaison between Charter Coordinators, Charter planners and any other divisions involved
  
• Prepare the operation for the next 1-3 days
  
• Ensure FBO/screeners and ground handlers are vetted vs. TSA No Fly
  
• Communicate ATC/Maintenance issues, devise options during IROPs with OCC divisions.
  
• Send team manifest to Canadian CBP.
  
• Coordinate fuel releases and AmEx payments, if needed
  
• Send Military movement messages during Military operations.
  
• Assist with any crew issues, check for any missing crew on rotations
  
• Provide reservation assistance to Coordinators in the field, as necessary
  
• Create daily on-time performance reports - distribute to Charter Department
  
• Send Gen Decs for International Departures
  
• Complete daily shift turnover reports
  

Position Title: Medical Reviewer

Work Location: Remote

Assignment Duration: 12 Months

Job Description:

We are seeking a contract Medical Reviewer to support our international Botox Therapeutic Neurotoxin team. The ideal candidate will be responsible for the medical review of clinical and scientific data related to the use of Botox for various therapeutic indications.

Key responsibilities include ensuring the accuracy and compliance of content with regulatory and company standards, providing expert medical input on clinical documents and safety information, and collaborating with cross-functional teams globally.

Qualifications:

The candidate should have a medical degree (MD or equivalent), clinical experience in neurology, physical medicine, or related fields, and a solid understanding of regulatory requirements for therapeutic neurotoxins. Experience with Botox or neurotoxin therapies is strongly preferred. Excellent communication and detail-orientation are essential.

Must have experience as a Reviewer OUS, understanding regulatory complexities of international markets.