Spectraforce Technologies Part Time Remote Jobs in Usa
50 positions found
Duration: 3 months, with possibility of extension (start ASAP)
Location: ET or CT timezones (US or Canada), Remote
Hours- 10-15 hours per week (10 is more likely)
Required schedule: 5 hours on Mondays between 9am -5 pm ET, the remaining hours are flexible
Job Description:
Client is looking for a part-time Operations Specialist Contractor (10-15 hours per week) to support Auth0's Strategic Programs and Communications portfolio with consistent, high-quality backend execution. This role is ideal for someone who enjoys structured, repeatable work and can deliver accurate reporting on a reliable cadence.
You'll focus on data collection, analysis, and reporting across multiple sources, program and data administration, and survey operations. You'll also look for opportunities to streamline recurring work through lightweight automation and thoughtful use of AI.
Success in this role requires a proactive, collaborative problem-solver who exercises sound judgment in ambiguity, adapts quickly to new requests, and delivers consistently high-quality work with minimal oversight.
What you'll be doing:
- Manage recurring data operations and reporting: pull data from multiple sources, maintain clean datasets, analyze trends, and deliver weekly or monthly dashboards and readouts in Sheets and Slides
- Administer surveys end-to-end (SurveyMonkey, Qualtrics, or similar): build and QA, manage response data, analyze results, and package findings into clear reports and decks
- Maintain people operations datasets, including hiring-related tracking and weekly roster updates, ensuring strong data integrity and consistent formatting
- Support onboarding administration, including LMS completion reporting, overdue follow-up tracking, and course assignment administration
- Build and iterate Tableau dashboards to replace or augment recurring reports, improving self-serve access to metrics and insights
- Streamline repeatable work using automation and AI (for example: faster data cleanup, report drafting, and workflow simplification)
- Support ad-hoc operational requests as needed (quick analyses, dashboard iteration, Google Sheets troubleshooting, and documentation updates)
Skills:
What you bring to the role
- Strong experience with data operations and reporting: pulling data from multiple sources, cleaning and reconciling datasets, analyzing trends, and producing clear recurring reporting
- Proficiency in building and maintaining Tableau dashboards (defining metrics, creating views, iterating based on stakeholder feedback)
- Advanced Google Sheets skills (dashboards, pivot tables, complex formulas, and scripts) and comfort presenting outputs in Google Slides
- Experience administering surveys (SurveyMonkey, Qualtrics, or similar), including survey setup, response management, and results analysis
- Experience with administrative operations that require precision and follow-through (tracking, audits, recurring updates, and systems hygiene)
- Comfort with LMS administration and reporting (completion reports, tracking overdue items, course assignments)
- Experience leveraging AI tools to accelerate analysis and streamline repeatable work; with automation + agent experience (Apps Script, Zapier, Make)
- Proven ability to handle sensitive and confidential information with discretion
- Ability to navigate ambiguity and shifting priorities, respond well to ad hoc requests, and keep stakeholders informed with clear status updates
- Proven ability to work independently with minimal oversight in a remote environment
- Availability requirement: able to consistently work 5+ hours on Mondays; remaining hours are flexible within a 10-15 hours per week schedule
Duration: 12 months
Location: Roseville, MN; 55113
(MWF 8am-2pm)
Overview:
We are seeking a high caliber Occupational Health Nurse who delivers health care services to workers and worker populations within an occupational setting to assist ill and injured employees to reach maximum health and productivity.
Functions as a clinical case manager and coordinates an individual client's health care services across multiple systems from the onset of injury or illness to a safe return to work or an optimal alternative. Care is coordinated with a focus on achieving quality care delivered in a cost-effective manner. Using a unique knowledge of employees, their social or family system, and the work environment, the occupational health nurse assesses, plans, implements, coordinates, monitors, and evaluates the care for clients.
Supports assigned location occupational health and wellness programs and initiatives.
Practices within the parameters of professional licensure to ensure consistency with legal, labor, regulatory and corporate requirements.
Responsibilities:
- Collaborates with management and the broad Environmental, Health and Safety staff to carry out mutual division and corporate objectives.
- Acts as a professional health resource for the organization's management in planning and maintaining initiatives and programs that meet defined goals and objectives.
- Provides initial assessment of occupational injuries, illnesses and exposures and may treat or refer for further evaluation as necessary in accordance with clinical guidelines and protocols.
- Assesses the broad spectrum of client needs, including physical and psychosocial factors, using data from various sources including, but not limited to aggregate case/claims experience, employer representatives, other health care providers, health records, and third-party representatives.
- Assesses non-occupational sudden illnesses occurring at work, determines the immediacy of treatment, and gives guidance to seek care from emergency/personal health care providers.
- Develops a plan of nursing care based on identified needs and problems and assists with the development of primary, secondary and tertiary prevention, and health promotion strategies to optimize health and prevent injuries and illnesses.
- Develops processes for identifying situations that require early intervention to maximize desired outcomes.
- Coordinates nursing process to generate consistent documentation of treatment, interactive process and administrative aspects.
- Establishes generic and specific communication plans involving internal and external parties, as appropriate.
- Identifies qualifications and expectations for and monitors and evaluates outcomes and quality of services delivered by health care providers and vendors in the treatment and rehabilitation network.
- Collaborates with treatment, rehabilitation providers, third party representatives to coordinate/provide for the appropriate care, treatment and follow-up of work related health events based on knowledge of the specific work environment for optimal outcomes.
- Assists supervisors and employees with return to work issues including work restrictions, modified scheduling and job accommodations.
- Provides health-related counseling for supervisors and employees within the scope of nursing knowledge and practice.
- Supports site and division emergency coordinator program, training, and overall coordination.
- Conducts workplace walkthroughs/assessments and exposure follow-up.
- Maintains and safeguards privacy and confidentiality of business and protected health information.
- Participates in the development of related policies, procedures, and work instructions.
Education and Experience Requirement:
- Registered Professional Nurse with current State license to practice.
- Degree in Nursing; plus, minimum 8 years' experience in Occupational Health or Community Health (Hospital, Emergency Room, etc.)
- 4 yr. Degree Preferred
- Excellent verbal and written communication skills, solid knowledge of Occupational Health, and excellent computer skills required.
- The ability to perform independently, interact well with all levels of employees and make well-informed decisions is required.
- Detailed knowledge of OSHA and other federal regulations that govern the workplace.
- Detailed knowledge of Worker's Compensation regulations.
- Working knowledge and application of business concepts, procedures, and practices.
- Will perform this job in a quality system environment.
Duration: 4 months (Temp to perm position.)
Location: Edenton, NC 27932
Shift: M/TH 8am - 5:15pm | Tue. 8am - 3pm
Summary:
- The Patient Services Representative II PSR II represents the face of our company to patients who come in, both as part of their health routine or for insights into lifedefining health decisions.
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctors office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Perform verification of patient demographic info initials including patient signature postvenipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fastpaced environment.
- Ability to work independently with minimal onsite supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, oncall and overtime.
- Committed to all Policies Procedures including Company dress code, Employee Health Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service CenterInOffice Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a highvolume setting.
- Must demonstrate Superior Customer Focus ability to communicate openly and transparently with peers, supervisors and patients ability to accelerate and embrace change and knowledge of our business.
- Training locations may vary based on trainer availability.
Required Education:
- High school diploma or equivalent REQUIRED.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
- THREE years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
- Minimum 2 years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment preferred.
- Keyboarddata entry experience.
Location: New York NY 10024
Duration: 5 month
This role is part time
Shift/Time Zone:Monday to Friday 12pm-4pm and Every Saturday from 8am-12pm
Description:
- The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
*Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.*
Required Education:
High school diploma or equivalent REQUIRED
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
Minimum of 6 months experience REQUIRED. One(+) years phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience a must.
Job Title: Data Analyst/Scientist
Duration: 12 months | Temporary to Hire
Location: Elgin, IL 60196
Worksite: Remote | 8:00 AM - 05:00 PM
Note: Preferred candidate will reside in Northern IL, but position is open to remote work in any US state (CST time zone).
Department Description
A world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers.
As a part of the Data Analytics team within the North America - Project Management Office (NA-PMO), you will be partnering with the Clients field organizations, finance, and Information Technology (IT) teams to initiate and support data-informed decision making in the underlying business.
Job Description
Responsibilities:
- Develop reports and dashboard to support various stakeholders such as finance, Procurement, IT and Sales
- Dashboard creation / visualization using Tableau, with Data extracted from Amazon Redshift and Snowflake.
- Perform predictive modeling and forecasting using Python, R and Tableau
- Design, extract and integrate data components from multiple sources, such as Amazon Redshift, Salesforce, Snowflake
- Design, develop, test, and maintain Google App Script projects for various applications within Google Workspace (Docs, Sheets, Forms, etc.)
- Driving and tracking the adoption of dashboards and reports to measure success; iterate as needed
- Detailed data validation to ensure directional accuracy
- Server license management and data access enablement as well as data visualization support
- Manage, update and document processes, websites, and training documentation.
- Drive the development of and deliver training on data sources/tools to enhance the end users' ability to analyze the business
- Ensure the delivery of complex data required to support the needs of predictive Modeling and Analytics
- Perform rigorous testing and post-validation publishing of reports
Basic Requirements
- Bachelor's Degree (Computer Science, Math, or Statistics) or equivalent
- 3+ years of data analytics and reporting experience
Required Skills:
- Excellent data visualization skills
- Solid experience in creating dashboard reporting in Tableau is a must for this position
- Hand-on experience with Tableau, SQL, Salesforce, Python, R, Google App Script, HTML and Power BI are required for this role
- Proficient in Microsoft Excel, Google Sheets and Access. Experience with designing, configuring, automating custom reports within these programs.
- Thorough understanding of data modeling and Extract, Transform, Load (ETL) processes.
Additional Preferred skills
- Experience with Smartsheet development.
- Excellent oral and written communication skills.
- Extremely detail-oriented and organized with a high level of commitment and follow-through.
- Ability to manage multiple priorities in a fast-paced, ever-changing environment.
- A motivated self-starter who can work both autonomously and collaboratively.
- Exceptional problem solving, critical thinking, and project management skills with the capacity and anticipation to adjust based on shifting deadlines and moving priorities.
Location: Columbia, SC
Work Environment: Partial Onsite (3 Days in Office a week and as needed)
Schedule: M-F 4pm to midnight shift, or a 6am-4pm 4 on/ 4off schedule which works weekends and holidays.
Contract length: 12 months (Contract to Hire)
Interviews: In Person or Remote
C2 Clearance eligibility required
Job Summary:
Duties:
- Make recommendations to management to adjust system performance parameters.
- Delegate problem resolution to other team members and conduct follow-up.
- 30% Provide enhancement recommendations based on long-term IT organization strategy.
- Analyze new/revised processes/change requests from the maintainer.
- Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
- 30% Participate in the development of custom integration solutions.
- Review and research issues reported from external/internal customers.
- Evaluate interrelationships in projects to determine how changes/installations of one program will affect others.
- 25% Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises.
- Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
- 10% Work closely with team members to understand business requirements that drive the analysis and design of quality technical solutions.
- Act as an internal consultant, advocate, mentor, and change agent.
- Answer questions and/or provide training for the Production Support team on current system.
- 5% Perform installations, configuration, analysis, scheduling and tuning on complex projects.
- Ensure Production and Test environments are up and functioning properly.
- Perform corrective actions whenever possible to fix applications that end abnormally.
Day To Day:
- Typical day will be to monitor batch job cycles and engage in troubleshooting if one of those jobs goes down, which would involve reaching out to App Dev or Tech Support at times for help.
- In addition, monitoring jobs for performance issues and engaging if a job is running long or not getting CPU.
Work Environment:
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
- Customer-focused, project-oriented applications support environment.
The Team:
- Group Name: ASTRO-Application Stability Tools and Resiliency Operations
Team Name:
- SPARC-Support services for Pre-production Applications and Recovery, they have an 8 person team that they will interact heavily with, along with interacting with App Dev and Tech Support on call.
- This team has a lot of experience and works very well together. Client has been a very successful company for many years and has a strong culture of teamwork. For someone who performs well, consideration for conversion to FTE is an option.
Job Requirements:
Required Skills and Abilities:
- Comprehends data storage techniques, database philosophy, database management, and complex programming techniques.
- In-depth understanding of the requirements for maintaining production systems and the effect of program changes.
- Understands how to use structured techniques in new program development.
- Comprehensive understanding of development, quality assurance, and integration methodologies.
- Excellent communication and interpersonal skills.
- Able to work well under pressure and as part of a team.
- Pays attention to detail.
Required Technologies:
- Batch Mainframe knowledge, JCL, Zeke Scheduling, TSO
Nice To Have:
MQ, CICS, DB2, IMS Database, ServiceNow Soft
Required Work Experience:
- 6 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.
Required Education:
- Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree.
Required Software and Tools:
- In-depth knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.
Skills:
- Communication skills are important as they will work with on-call resources from App Dev and Tech Support and will rely on them for help.
- Teamwork also as they will be part of a team of 8 people.
Location: Columbia, SC (Hybrid- Tuesday, Wednesday, Thursday Onsite and as needed)
Duration: 12 months (Contract to Hire)
Schedule: Hours: 8:30 - 5:30.
Duties:
Responsible for analysis, design, programming, and implementation of complex applications tasks and projects. Devise feasible, logical procedures to resolve business problems through the use of computer resources. Formulate scope and objectives through research to develop or modify complex systems. Review detailed specifications and recommend modifications. Design, code, test and debug complex application programs.
20% Produce deliverables related to the assigned project. Perform analysis, design, programming, and implementation of systems and procedures to solve complex business or scientific problems. Evaluate interrelationships in immediate programming area to determine how changes in one program will affect another related area. Apply conversions and enhancements to business systems. May lead or provide expertise on assigned projects.
20% Work closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. Ensure solutions are aligned with business and IT strategies and comply with the organization's architectural standards. Assist in post-implementation support and system enhancements.
20% Test modified programs, create necessary test files and data, verify logic, debug, and write relevant documentation.
15% Design and develop IT systems. Devise new sources of data and develop new approaches and techniques. Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting complex application software that is delivered on time and within budget.
15% Provide guidance to lower-level programmers/analysts. Act as an internal consultant by providing technical guidance on complex projects. Determine and resolve problems with other systems analysts, programmers, and systems users.
10% Test designed programs, verify logic, perform any necessary "debugging," and write the documentation.
Day to Day:
Ideal candidate will be working on the core commercial (non-government) claims systems conducting analysis, design, coding, testing, and implementation of business requirements. The candidate will be responsible for working in a team environment and must be able to communicate effectively verbally and in writing. Must be able to work well under pressure and possess strong interpersonal skills/team building. Must have the ability to establish and maintain effective working relationships with all levels of employees across IT. The candidate must show initiative and a desire to learn and grow within the team on the assignments given.
Work Environment:
Customer-focused, project-oriented programming environment. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Team Name:
Commercial Claims. We are a strong organization with a team consisting of 60+ application development staff within the core commercial claims responsibilities. The teams are divided into smaller groups for management, but the work is completed in a matrixed environment based on the skills of the staff and work to be completed. Teamwork and collaboration are a high priority and critical to the success of all projects. It truly is a great place with great people who work well together.
Minimum Required Skills and Abilities:
- Comprehensive understanding of applications/development, quality assurance and integration methodologies, concepts and facilities in a mainframe, midrange, and/or PC/LAN environment.
- Demonstrates a high level of technical proficiency in the areas of programming languages, platform capabilities, and methods of systems analysis and program design.
- Excellent analysis, decision-making, and problem solving skills.
- Demonstrates logical abstract thinking and assimilating/adhering to project goals and deadlines.
- Ability to communicate effectively verbally and in writing. Able to work well under pressure and as part of a team.
- Strong knowledge of interpersonal skills/team building. Familiar with project management concepts.
- Ability to assess requirements, alternatives, and risks/benefits for low- to high-impact projects.
- Pays attention to detail.
- Ability to establish and maintain effective working relationships with employees, clients, vendors etc.
- In-depth understanding of organizational functions, behavior, and inter-relationships.
- Comprehensive knowledge of relevant operating systems, programming languages, and development tools and their usage in the company.
Required Technologies:
- COBOL, DB2, JCL and mainframe
Nice to Have:
- Native CICS, IMS DB, Experience in Health Care/Insurance industries
Required Work Experience:
- 6 years-of application development, systems testing or other job related
Education:
- Bachelor's degree-in Computer Science, Information Technology or other job related degree.
Degree Equivalency:
- 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
Soft Skills:
- Must have good verbal and written skills.
- Must be able to follow directions, adapt to changing requirements, and show initiative in learning and growing with the team.
Location- NY, 12047
Duration- 6 months
Job Description
A dynamic, multi-faceted division that partners with all parts of the firm to provide financial counseling services to clients. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. Financial Counseling (Ayco) partners with Fortune 1000 companies to design and implement tailored financial planning programs for their workforce-leveraging the 50-year heritage of Ayco and the comprehensive resources of to meet the evolving needs of their employees.
Ayco believes companies best serve their stakeholders and the greater economy when their employees' financial lives are clear, understood, and in their control. Ayco advisors and technical specialists help clients achieve their personal financial goals through education and guided implementation across seven key financial disciplines, including employee benefit planning.
How You Will Fulfill Your Potential
Are you a quick-thinking self-starter with a passion for the financial markets, have the desire to work closely with high net worth individuals and the ability to think outside the box? Our financial counseling professionals provide proactive financial counseling, full-service implementation, including tax preparation and investments, to address complexities of executives, entrepreneurs, and high net worth individuals.
We are seeking professionals with an understanding of the markets who have the ability to thrive in a fast-paced environment where attention to detail, strong communication skills, and client service are essential to maintaining and enhancing our business.
Principal Responsibilities
Prepare and review new applications as requested by the business
Work with third party insurance carriers to ensure proper implementation
Coordinate and process team specific tasks
Perform quality reviews of other team members' completed work and ensure data accuracy
Work across multiple systems and platforms
Interface with different teams and businesses to resolve ongoing issues
Provide support and work on special projects as requested
Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
Understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
Basic Qualifications
Bachelor's degree
Working knowledge of Microsoft products including Word, Windows, PowerPoint, and Outlook
Advanced knowledge of Excel preferred
Sound judgment and outstanding attention to detail
Proven analytical skills and problem solving ability
Skills
Superior written and verbal communication skills
Ability to work collaboratively with all levels of the organization and with third parties
Flexible and able to work well under pressure in a team environment
Self-motivated
Excellent time management and organizational skills
Ability to multi-task
Location: Remote
Duration: 4-month, possible extension
Hours: M-F 8am - 5pm EST or CST preferred
Why is this role open? (Coverage, looking for perm, etc.) - To complete an ongoing project
Potential to convert to FTE, If so, what rate:
Possible if headcount is available
Overview of Work Environment/Client Nuances:
Potentially some interaction with the client so they will need to have excellent communication skills
Team Overview:
will work closely with H.M and team of data analysts
Resource's typical working day:
- Data management
- May do some vendor management
- Some data presentation
- Some process improvement
- Data mining to assist operations around lab equipment maintenance
- Some vendor management
About the Role:
- As a Client Data Analyst, you will perform basic analysis to ensure that recommendations and business conclusions are backed by thorough data research and findings.
- This job is part of the Data Science & Analytics job function. They are responsible for reviewing data that supports improving effectiveness and predicting outcomes to develop business intelligence.
What You'll Do:
- Coordinate data aggregation and curate reports using existing business intelligence and reporting applications.
- Perform ad-hoc, strategic review of structured and unstructured data, reflecting global real estate markets and the operations of real estate assets.
- Assist with developing data structures and pipelines to organize, collect, cleanse, and standardize information to generate insights.
- Define basic data requirements and gather information using judgment and statistical tests.
- Use programming and evaluation tools, including open-source programs to plan models and extract insights.
- Apply modeling and optimization methods to improve business performance.
- Develop ad-hoc reporting based on the review of existing data sources.
- Exhibit rigor, judgment, and ability to present a detailed 'data story' to a business line.
- Confirm the quality and integrity of existing data sources.
- Collaborate with the agile development team to provide recommendations and communications on enhancing existing or new processes and programs.
- Have some knowledge of standard principles with limited practical experience in applying them.
- Lead by example and model behaviors that are consistent with Client RISE values.
- Impact the quality of own work.
- Work within standardized procedures and practices to achieve objectives and meet deadlines.
- Exchange straightforward information, ask questions, and check for understanding.
What You'll Need:
- Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. MCSE and CNE Certification preferred.
- Ability to use existing procedures to solve standard problems.
- Experience with analyzing information and standard practices to make judgments.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with a strong inquisitive mindset.
Licenses/Certifications: n/a
Must Have Skills:
- Extreme attention to detail
- Great with time management and has a sense of urgency to complete tasks
- Excellent communication skills
- Will need to be able to "tell the story of the data"
Nice to have skills:
- Experience with pharmaceutical equipment management is a huge plus
- Vantage experience
Years of Experience:
- 4-7 years
Education
Bachelor's degree highly preferred, will accept experience in lieu of.
Software skills:
- Excel
- Microsoft Office suit
- Vantage
- Smart sheets
Interview Process:
1 round, virtual (Teams) with H.M.
Location: Remote Position with 25% travel required to Foster City, CA
Duration: 1 year
We are seeking an experienced Project Manager to lead cross-functional initiatives in a fast-paced corporate environment. The ideal candidate will bring strong operational discipline, excellent stakeholder management skills, and the ability to drive complex projects from concept to execution. Pharmaceutical or training experience is preferred but not required. Experience in new hire onboarding-ideally for sales representatives-is highly preferred.
Essential Duties and Job Functions:
* Support the lead training manager by managing assigned components of training initiatives (i.e. planning, execution and follow up) to ensure timelines, quality and objectives are met.
* Lead and collaborate on the development and implementation of knowledge/skill-based training focused on ensuring success through therapeutic disease state and product knowledge for commercial field sales
* Develops and executes training with a specific focus on our new hire program 'Accelerate' as well as account management skills, product knowledge, new promotional campaigns, product launches, communication skills, selling skills, phased trainings, sales meeting training workshops, ongoing learning sustainment programs & other as needed field sales.
* Collaborates with and supports relevant internal departments, including Marketing, Commercial (Field Sales, National Accounts, Regional Trainers), Commercial Operations, Global L&D, Medical Information, Legal, Business Conduct and Regulatory to develop appropriate training.
* Collaborates with internal customers including Compliance/Legal, Marketing and Medical Information to ensure training materials and workshops are current, effective and compliant with regulatory guidelines.
* Partners with external vendors to design curricula or programs and planning of instructional methods and materials using adult learning principles.
* Effectively prepares for instruction by conducting needs assessments, identifying targeted participant characteristics, and soliciting cross-functional feedback before finalizing design and strategy.
* Offers solutions for bridging gaps between current organizational capabilities and needs.
* Helps ensure readiness of the organization for training deployment including identifying key stakeholders and determining their needs in advance, in order to deliver high quality and effective programming.
* Analyzes the characteristics of existing technologies and their use in instructional design.
* Partners with subject matter experts and key stakeholders to identify training needs, improve training solutions and lead change initiative implementation.
* Monitors and maintains alignment with Commercial group's strategic training plan while balancing short-term and long-term business goals.
* Manages budget aligned with both the development of training resources and / or POA / Sales Meetings
Knowledge, Experience and Skills:
* Proficiency in Microsoft Office applications including Word, Teams and PowerPoint, particularly as used in the development of instructional content.
* Highly self-motivated and self-managed; ability to work independently and as part of a team with minimal coaching or supervision.
* Ability to organize and work under strict time and production deadlines, while producing quality deliverables.
* Good organization skills, time management, and the ability to juggle multiple tasks are all prerequisites of an effective project manager.
* Excellent facilitation and communication skills.
* Demonstrated ability to simultaneously handle a large and diverse number of technical tasks and issues with tact, cooperation and persistence.
* Demonstrated ability to build consensus and gain alignment with key stakeholders
* Demonstrated ability to lead without authority
* Strong organizational and problem-solving skills.
* Comfortable working with people at all levels of the organization globally as well as with suppliers, vendors and customers.
* Ability to effectively communicate in visual, oral and written presentation forms.
* Ability to effectively manage a project from its initiation to delivery, either as live training or as a virtual deliverable.
* Ability to effectively manage multiple vendors from selection to final deliverable
* Must have the ability to focus on performance by establishing clear objectives for the training.
* Strong interpersonal communication, facilitation, problem solving, decision making and analytical skills.
Minimum Experience:
* High School Degree and Twelve Year's Experience
OR
* Associates Degree and Ten Years Experience
OR
* Bachelor's Degree and Eight Years' Experience
OR
* Masters' Degree and Six Years' Experience
OR
* Ph.D.
Preferred Experience:
* MS degree plus 6 years in related field is desirable
* 5+ years of commercial pharmaceutical/biotech experience
* 3 years of successful Field Sales experience
* 1 year Prior commercial training experience
* Experience in HIV is preferred, launch experience preferred
* Sales, marketing, or training experience in a competitive biotech/pharma marketplace
Work Location: 1915 Hurd Drive, Irving, TX, USA, 75038
Assignment Duration: 12 months
Work Schedule: Monday-Friday, 6:00 AM - 2:30 PM (Training Schedule: 8:45 to 3:30 Monday 7:00 to 3:30 Tuesday; 6:00am to 2:30 next 8 days)
Work Arrangement: Onsite
Job Summary:
Working under general supervision, this position is responsible for the production of high-quality medical device instruments. This position includes detailed assembly and testing of various electronic components and finished devices in a controlled manufacturing environment.
Job Responsibilities:
* Performs testing of electronic components and assemblies using automated test equipment
* May perform mechanical assembly of electromechanical subassemblies and devices
* Ability to read, comprehend and follow written procedures; understand and follow verbal instructions. May instruct others in the use of all manuals, test procedures and documentation associated with specialized equipment.
* Reads and interprets engineering drawings, schematics and complex test procedures.
* Participates in continuous improvement/quality initiatives in order to enhance production processes to achieve quality and profitability metrics.
* Maintains accurate records to ensure Device History Records and quality documents are accurate, all parts are traceable and quality issues can be addressed to assure the quality of all products.
* Prioritizes work by determining the sequencing and timing of different jobs based on precedence and importance.
* Positively represents the company during tours by demonstrating techniques and sharing appropriate information.
* Supports all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
* Complies with U.S. Food and Drug Administration (FDA) regulations, ISO or other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
* Adheres to all environmental, health and safety SOP's, equipment, policies and procedures, including any department specific requirements.
* Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Minimum Qualifications:
* Experience with electronic assembly and test in a medical device industry preferred.
* High School Diploma or equivalency is required, preferred AAS
* 2 or more years experience with electromechanical assemblies/electronic manufacturing, technical certifications, etc. preferred
Preferred Qualifications:
* Experience in troubleshooting equipment, building and or testing of electronic assemblies
* Working knowledge of IPC standards and use of complex tools and equipment specific to functional areas
* Experience in GMP, ISO, and FDA controlled environments preferred
* Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
* Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
* Multitasks, prioritizes and meets deadlines in timely manner.
* Strong organizational and follow-up skills, as well as attention to detail.
* Ability to maintain regular and predictable attendance.
* Ability to work scheduled overtime as required is preferred.
* Ability to hand and lift up to 25 lbs. as needed for specific job functions
* Must be able to sit and/or stand for long periods of time.
* Ability to frequently sit, stand, walk, reach within hands and arm's length, stoop, kneel and crouch.
Location: Remote
Duration: 6 Months
Job Description:
The Cybersecurity Developer role is responsible for the development, programming, and coding of Information Technology solutions using ReactJS, Redux, D3 and NodeJS to enable Cybersecurity applications. They will engage in all phases of the software development lifecycle which include: gathering and analysing user/business system requirements, responding to outages and creating application system models. Developers are responsible for documenting detailed system specifications and will participate in evaluating, conducting performance testing, and all planned and unplanned maintenance for both internally developed applications and purchased products. They will participate in design meetings and consult with clients to refine, test and debug programs to meet business needs and interact and sometimes direct third party partners in the achievement of business and technology initiatives. Developers are responsible for including IT Controls to protect the confidentiality, integrity, as well as availability of the application and data processed or output by the application.
Essential Functions
* The essential functions listed represent the major duties of this role, additional duties may be assigned.
* Develop, support, and maintain web applications for enterprise and affiliates.
* Skilled in react, python, JavaScript, SQL, and other development languages.
* Supports API development.
* Supports front end and back-end development.
* Familiar with authentication and authorization technologies such as OAuth and JSON web tokens
* Familiar with CICD tools such as Jenkins.
* Monitors, reports on, and enhances performance of assigned technical security solutions
* Provides security technology incident response and problem management. Troubleshoots software and/or hardware issues/failures on assigned technical security solutions.
* Accountable for follow-up of all security work requests including collaborating with other IT areas to ensure timely completion/resolution and obtainment of appropriate approval levels.
* Supports escalations, known issues and out of cycle requests on multiple security solutions for the enterprise and its subsidiaries
* Supports the development and maintenance of operational documentation for technical security solutions (e.g. procedures, engineering diagrams, knowledgebase, etc.).
* Collects, analyses, synthesizes and presents data on technical security solutions and processes to peers, leadership and business stakeholders
* Assists the migration, upgrade and disposal of complex security capabilities and evaluates risks and impacts
* Collaborates with other business areas to deliver on work group initiatives for the enterprise and its subsidiaries
* Assists with developing continuous testing and validation of product performance and gap analysis for continuous security hardening processes
* Assists execution and alignment to security reference architecture standards and published blueprints.
* Assists Disaster Recovery planning, design, implementation and exercises on security technology solutions
* Assists remediation actions as a result of threat and vulnerability assessments or audits
* Provide training to others on security capabilities, processes, procedures and operational task
Additional Required Qualifications:
* Capacity to work independently and willingness to seek advice/assistance.
* Exposure to Project Management methodologies like Waterfall, Agile, Lean or SAFe methodologies
* Understanding of security concepts and controls for network, application, and operating systems.
* Ability to troubleshoot and investigate security related issues and having experience or knowledge with vulnerability and patch management.
* Strong technical, analytical, and administrative skills.
* Strong corporate work ethics.
* Strong Documentation and Review Skills.
* Have strong problem-solving skills.
* Maintain a positive attitude.
* Are professionals and possess excellent interpersonal and written communication skills.
* Have the desire and ability to learn new things fast.
* Strong Solutioning Skills to help facilitate new technology gaps
* Want to be part of an efficient and effective team.
* Display an ownership attitude and drive initiatives to completion.
* Are a team player that recognizes the bigger picture and understands the value of teamwork.
Required Work Experience:
3+ years related work experience
2+ years in application development
Required Education:
Related bachelor's degree or additional related equivalent work experience
Required Licenses and Certifications
Security+
**In alignment with Clients Cybersecurity requirements, contractors must possess a relevant cybersecurity or technical certification for this role. If a relevant certification is not possessed, the contractor will be expected to obtain a relevant certification within 6 months of hire. (Relevant certification will be defined by hiring manager)
Additional Preferred Qualifications:
Understanding of LDAP technologies such as Active Directory.
Azure Privileged and non-Privileged access management.
Well versed in the OWASP Top 10.
Position is offered by a no fee agency.
Location: Las Vegas, NV 89128
Duration: 2 months
Description:
- The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- *Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.*
Required Education:
- High school diploma or equivalent REQUIRED
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
- Minimum of 6 months experience REQUIRED. One(+) years phlebotomy experience preferred.
- Customer service in a retail or service environment preferred.
- Keyboard/data entry experience a must.
Location: FL_DBP_1814 W Hillsboro Blvd, Deerfield Beach FL 33442
Duration: 4+ Months
Shift: Mon thru Fri 6am to 4pm
Job Description:
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The ENTRY PSR I helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also be trained on Phlebotomy skills to grown within the company.
The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.
Job Requirements:
Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered
Once Phlebotomy skills are obtained, to perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role
Required Education:
High school diploma or equivalent REQUIREDPosition is offered by a no fee agency.
Location: Foster City or Parsippany Hybrid 3 days a week onsite and 2 days remote
Duration: 12 Months (Possibility of extension depending upon business requirements and performance)
Position Summary:
- We are seeking a dynamic professional to support and enhance the infrastructure and operations of the Vendor Relationship Management (VRM) team.
- This role will be instrumental in managing projects, optimizing processes, and driving operational excellence within our vendor governance framework.
- The successful candidate will contribute insights and strategies to mature our ways of working and strengthen partnerships with internal stakeholders and external vendors.
The core responsibilities and skills required for this position include but are not limited to:
- Operational Support: Own the management and delivery of assigned day-to-day VRM operational activities, ensuring efficiency and accuracy.
- Project Leadership: Lead and support initiatives that improve vendor governance, streamline processes, and enhance collaboration across teams. Leads creation of assigned presentations or other internal materials related to VRM group.
- Process Optimization: Identify and implement opportunities to mature workflows and optimize vendor management practices.
- Stakeholder Engagement: Partner with internal teams to foster strong relationships, source feedback, and improve communication channels.
- Governance & Reporting: Support development and maintenance of frameworks, tools, and reporting that enable effective vendor relationship management.
- Insights & Continuous Improvement: Analyze processes, data and trends to provide actionable recommendations for operational and strategic improvements.
- Meeting & Material Support: Coordinate meetings, develop agendas, prepare presentations, and manage documentation for internal and external audiences. May support the development of select materials for external vendor meetings as determined by the team.
Core Competencies & Behavioral Attributes:
- Strategic Thinking: Ability to see the big picture and align operational improvements with organizational goals.
- Collaboration: Proven ability to work well as part of a team, building strong relationships across stakeholders and fostering a culture of partnership and trust.
- Adaptability: Strong desire and ability to work in a fast-paced, dynamic environment and adjusts to changing priorities with ease.
- Problem-Solving: Applies critical thinking to identify issues and develop innovative solutions.
- Analytical Thinking: Demonstrates excellent technical or analytical knowledge base, with ability to assess data, processes and understanding to tell a meaningful story and message.
- Accountability: Takes ownership of deliverables and ensures timely, high-quality outcomes including ability to make critical decisions related to projects and tasks. Demonstrates excellent attention to detail, teamwork, and initiative; maintains confidentiality; maintains meticulous attention to project deadlines.
- Influence & Communication: Demonstrates excellent verbal and written communication skills to effectively and persuasively to drive alignment and action.
- Continuous Improvement Mindset: Proactively seeks opportunities to enhance processes and ways of working with confidence to voice opportunities.
Qualifications:
- BA/BS degree with 5+ years of relevant experience in vendor management, outsourcing, or project management within biotech or pharmaceutical industries.
- Strong foundation in project management and vendor governance frameworks.
- Previous experience in multiple aspects of Relationship Management including partnering with vendors and cross-functional stakeholders - several years and direct experience preferred.
- Experience in Clinical Trial Delivery or Drug Development Lifecycle preferred.
- Excellent communication, analytical, and organizational skills.
- Proficiency in Microsoft Excel, Word, PowerPoint, and SharePoint.
Location:-New York NY 10128
Duration:- 2 months
This position hours are from 730am-630pm ... covering 12 offices in Manhattan. The candidate needs to be flexible with the schedule. Every other Saturday from 8-1230
Description:
- The Patient Services Representative III Floater PSR III represents the face of our company to patients who come in, both as part of their health routine or for insights into lifedefining health decisions.
- The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- oThe PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctors office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info initials including patient signature postvenipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fastpaced environment.
- Ability to work independently with minimal onsite supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, oncall and overtime.
- Committed to all Policies Procedures including Company dress code, Employee Health Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service CenterInOffice Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a highvolume setting.
- Must demonstrate Superior Customer Focus ability to communicate openly and transparently with peers, supervisors and patients ability to accelerate and embrace change and knowledge of our business. Training locations may vary based on trainer availability.
Required Education:
- High school diploma or equivalent.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
- 1. Five years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
2. Minimum 3 years in a PSC/IOP environment preferred.
3. Customer service in a retail or service environment preferred.
4. Keyboard/data entry experience.
Location: San Diego, CA 92121
Duration: 3+ Months
Job Description:
- Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Basic level systems knowledge.
- Performs goods receipts against purchase orders or invoices, maintains records of received goods.
- Prepares, verifies and packages goods for shipment. Creates shipping documents for outgoing carriers. Fedex, UPS, DHL etc.
- Restocks supplies, delivers goods to offices.
Must Haves:
Given the small size of our team, which consists of just three people, it's essential to have someone cover Juan's duties to ensure smooth operations. The responsibilities of the temporary replacement will include a variety of critical tasks:
- Packing and shipping both domestic and international QSRs, verifying quantities, MCNs, and necessary paperwork, and processing everything in Precision.
- Handling India Sales Orders by processing them in Corp Oracle, creating all required documents, and ensuring their shipment.
- Running picks for customer sales orders, packing, and shipping them, and generating all necessary paperwork.
- Monitoring emails and the shipping list for sales orders.
- Managing and creating purchase orders for onsite crating services, overseeing the crating of equipment, and handling shipping and related documentation.
- Providing tracking information for outgoing shipments and monitoring the locations of delivered packages.
- Facilitating and managing prepaid orders and vendor prepaid freight shipments.
- Shipping and Receiving
Nice to Have:
Additionally, the temporary replacement will need to manage incoming deliveries and pickups:
- Capturing information and drivers' logs for all incoming deliveries and pickups.
- Maintaining, filing, and storing paperwork properly.
- Receiving and verifying deliveries from SP carriers and freight forwarders, noting any damages, and processing received packages in BEARTRACKS before routing them to end users.
- Monitoring the customer pickup rack, clearing, and delivering items to the office as needed, and prompting recipients to collect packages timely.
- Processing incoming EAG deliveries, emailing recipients, and routing them accordingly.
- Coordinating with third-party vendors and contractors for incoming freight and SP deliveries, routing them as needed.
- Processing and receiving PO inventory and non-inventory orders, verifying quantities and MCNs, and routing them appropriately.
- Receiving QESR orders, verifying quantities and part numbers, and routing them accordingly.
- Working closely with buyers on receipt amendments, damaged goods, reversals, and mis-deliveries.
- Handling blind receipts for drop-shipped items and managing the storage and notification process for Hazmat room items.
Duration: 4 months assignment with possible extension
Location: Gilbert, AZ | 85233
Shift Schedule: Mon to Friday - 3:00pm to 11:30pm
Job Description
Performs routine manufacturing engineering work requiring the application of standard engineering techniques and procedures. Working as part of a Manufacturing Engineering Group, the primary area of responsibility is supporting developing and mature production programs in the fabrication shop.
Key Responsibilities:
- This position reports to a manufacturing engineering group leader along with Manufacturing Engineering Technicians, Senior Manufacturing Engineering Technicians, Manufacturing Engineer/Programmers, Associate Manufacturing Engineers and Senior Manufacturing Engineers. Applying learned engineering techniques, the incumbent independently evaluates, selects and applies standard manufacturing engineering techniques, procedures, and criteria. He/She uses judgment in developing, adapting and modifying manufacturing engineering procedures.
- In pre-production and production phases of a program, the Mfg. Engineer will determine manufacturing procedures, establish operation sequencing, prepare tooling and gauging lists, prepare and proveout N/C programs and write detailed operation sheets to produce complex machined parts and sub-assemblies to meet engineering drawings. He/She will also prepare engineered or estimated time standards for setup and run hours for each operation.
- The incumbent provides technical support to the production shops solving problems and improving processes associated with the parts he/she is responsible for. These problems may arise for any number of reasons such as tooling, machine tool, gauging, heat treating, and plating. The solution of these problems may require the Manufacturing Engineer's decision alone, or could result in contacting and working with other members of the Manufacturing Engineering Department, Client Product or Design Engineers, Quality Assurance personnel, M & P Engineers, Inspectors, Production supervision, Purchasing, Production Scheduling, or client's vendors.
- As a result, the Manufacturing Engineer must not only possess the human relations skills necessary to work effectively with a variety of people, but must also have the initiative to contact and coordinate with other groups when a problem solution so requires. The incumbent will be required to use computer systems in preparing operation sheets, N/C programs and standards. Additionally, the incumbent will work with various client engineering groups in an ongoing effort to apply concurrent engineering principles.
Duration: 1 month
Location: Sterling, VA 20166
Shift: Monday-Thursday 7:45AM - 5:30PM EST
Summary:
- The Patient Services Representative II PSR II represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctors office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Perform verification of patient demographic info initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment.
- Ability to work independently with minimal onsite supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
- Committed to all Policies Procedures including Company dress code, Employee Health Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service CenterInOffice Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Must demonstrate Superior Customer Focus ability to communicate openly and transparently with peers, supervisors and patients ability to accelerate and embrace change and knowledge of our business.
- Training locations may vary based on trainer availability.
Required Education:
- High school diploma or equivalent REQUIRED.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
- THREE years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
- Minimum 2 years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment preferred.
- Keyboard/data entry experience.
Location: 3814 STATE ROAD 674, Ruskin FL 33573
Duration: 3 Months
Shift: Mon thru Fri- 6:00A-3:00P
Job Description:
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The ENTRY PSR I helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also be trained on Phlebotomy skills to grown within the company.
The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.
Job Requirements:
Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered
Once Phlebotomy skills are obtained, to perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role
Required Education:
High school diploma or equivalent REQUIREDPosition is offered by a no fee agency.