Simplicity Patterns Hobby Lobby Jobs in Usa

1,544 positions found

Hobby Lobby Retail Associate
✦ New
Salary not disclosed
Rochester, TX 1 day ago

Start strong with Hobby Lobby Retail Associate and support customers and keep the day moving.

In this role, youll assist at checkout, restock key items, and keep the space clean and welcoming, staying on schedule and working with care.

Success comes from people who bring friendly service, reliability, and a team-first attitude Find stability, strong support, and a path to advancement.

Not Specified
Pattern Room Assistant
✦ New
Salary not disclosed
Gardena, CA 1 day ago

Company Overview:

Jeans Innovation Center is a leading apparel and denim brand that is part of the Fast Retailing global family of companies. We believe people are the key to achieving our overall success. We are a company that is committed to developing and growing our talent to align with business growth and objectives.

Position Overview:

Jeans Innovation Center is seeking an Pattern Room Assistant. We are looking for an individual who will support our pattern makers with day to day duties, as well as creating 1st patterns and aid in assistance with our production team. This individual will need to have some experience with using Gerber systems, Adobe Illustrator, and Excel.

Responsibilities

  • Create pattern card with all necessary information including final spec measurements and hand off to sample maker team.
  • Along with delivering pattern card to sample maker, provide advice and or input on the right techniques to construct the garment.
  • Receive completed sample from sample maker team and measure for accuracy.
  • Organization patterns, and should adhere to ongoing timelines as needed
  • Maintain a library of good basic patterns as a reference
  • Review with team fit technician notes for any pattern adjustments needed to produce final spec measurements and development/production pattern to be handed off.
  • Create development patterns and make changes and edits on the Gerber system. Will make production patterns as needed
  • Translate the design sketch and or sample into a first pattern using Gerber software on PC.
  • Work with design/pre production team on fit specifics
  • Attend development/production fittings of samples with design and pre production team.
  • Work with sample room on sewing construction based off patterns.

Education and Experience:

  • Minimum 1 years’ of Pattern Making experience
  • Must have a minimum 1 years of denim pattern making experience (import and domestic fabric)
  • Knowledge of Gerber systems
  • Candidate must have experience with PC systems such as Outlook email, MS Word, and basic MS Excel
  • Associates Degree from college or university preferred
  • Must be willing to test for 2 hour during interview

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle or feel; is occasionally required to talk or hear; walk, stand or otherwise move self in a reasonable way position to perform the essential duty. The employee must occasionally lift, carry or otherwise move or position up to 10 pounds.

Work Environment:

The noise level in the work environment is usually moderate to loud. The employee comes in contact on occasion with a sharp object. The general working hours are between 8:30 am to 5:30pm and overtime may be required from time to time.

Jeans Innovation Center values the individual talent that comprises this company and is committed to equal opportunities for each employee's advancement. Our company believes in and supports policies and practices that prohibit discrimination against any person because of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation or any other characteristic protected by applicable law.

Not Specified
Senior Pattern Maker
✦ New
Salary not disclosed
Gardena, CA 1 day ago

Company Overview:

Jeans Innovation Center is a leading apparel and denim brand that is part of the Fast Retailing global family of companies. We believe people are the key to achieving our overall success. We are a company that is committed to developing and growing our talent to align with business growth and objectives.


Position Overview:

Jeans Innovation Center is seeking a Senior Pattern Maker who is proficient on Gerber systems, to create ready patterns, and has some denim and non-denim experience (import and domestic), will assist with Production (1st - Production) patterns as needed. Must be experienced with fittings and will perform pattern corrections within department timelines.


Responsibilities

  • Create development patterns and make changes and edits on the Gerber system. Will make production patterns as needed
  • Translate the design sketch and or sample into a first pattern using Gerber software on PC.
  • Work with design/pre production team on fit specifics
  • Create pattern card with all necessary information including final spec measurements and hand off to sample maker team.
  • Along with delivering pattern card to sample maker, provide advice and or input on the right techniques to construct the garment.
  • Ability to create novelty pattern work
  • Receive completed sample from sample maker team and measure for accuracy.
  • Attend development/production fittings of samples with design and pre production team.
  • Review with team fit technician notes for any pattern adjustments needed to produce final spec measurements and development/production pattern to be handed off.
  • Work with sample room on sewing construction based off patterns.
  • Maintain a library of good basic patterns as a reference
  • Organization patterns, and should adhere to ongoing timelines as needed
  • Frequent in-person collaboration
  • Other duties assigned by supervisor


Education and Experience:

  • Must have a minimum 10 years of denim pattern making experience (import and domestic fabric)
  • Knowledge of Gerber systems
  • Ability to make Techpack
  • Ability to digitize patterns preferred
  • Knowledge of denim, denim shrinkage, twill and woven fabrics.
  • Candidate must have experience with PC systems such as Outlook email, MS Word, and basic MS Excel
  • Associates Degree from college or university preferred
  • Must be willing to test for 1 hour during interview


Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Physical Demands:

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle or feel; is occasionally required to talk or hear; walk, stand or otherwise move self in a reasonable way position to perform the essential duty. The employee must occasionally lift, carry or otherwise move or position up to 10 pounds.


Work Environment:

The noise level in the work environment is usually moderate to loud. The employee comes in contact on occasion with a sharp object. The general working hours are between 8:30 am to 5:30pm and overtime may be required from time to time.


Hourly Rate: $48.00/hr. - $49.50/hr.


*The offered compensation range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.


As an Equal Opportunity Employer, Jeans Innovation Center LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Not Specified
Technical Designer/Pattern Engineer
Salary not disclosed
Beaverton, OR 2 days ago

Technical Designer/Pattern Engineer


Location: Beaverton, OR

Contract length: 8 months to start

Schedule: Hybrid in Beaverton, OR

Pay: $46-48/hr, DOE (W2 and benefit options)


The Planet Group is looking for a Technical Designer/Pattern Engineer to join our well-known retail brand on a roughly 8-month contract! This role is 40 hours per week and will be hybrid in Beaverton, OR, working from home on Fridays. This person will report to the Technical Design Director and will collaborate with Design, Product Management, PCC , materials and manufacturing to effectively execute on product development & fit goals deliverables.


Technical Designer/Pattern Engineer Qualifications:

  • Bachelor's degree in apparel design, textile science or related field preferred
  • Additional product creation experience may be considered in lieu of a degree
  • 5+ years technical design experience in the apparel industry (IDEALLY 7+) which includes the apparel development process from inception through production including pattern making, grading, construction materials, costing, manufacturing and quality
  • Strong problem solving, organization and communication skills
  • Experience interpreting design intent, offering alternative solutions, and acting as a technical resource
  • Expert in writing product specs and construction standards instructions
  • Proficient working with factory vendors to ensure and improve manufacturability
  • Ability to manage multiple projects
  • Experience using Adobe Illustrator, CAD Pattern Design software (Optitex) and 3D software (Clo/Browzwear) highly desired
  • Proficiency with MS Office programs


Technical Designer/Pattern Engineer Description:

  • Own the fit and construction from initial concept through to commercialization and production for assigned styles to lead to on time development and delivery according to critical dates, product specification, and sustainability, performance and profitability goals
  • Create and revise Tech Packs for complex assigned styles
  • Ensure all appropriate development documentation is maintained including product specs and prototype notes
  • Drive and execute fit and construction standards for a team or product group to ensure consistency
  • Track and facilitate prototyping for styles
  • Identify and address key issues and challenges in construction/manufacturing and plan accordingly to deliver proven and tested product
  • Monitor and communicate progress and challenges throughout the product testing process to meet product integrity requirements
  • Keep abreast of market trends, team goals, new technologies and consumer needs throughout the development process and engages appropriately to ensure projects are completed within corporate guidelines and goals for all facets of product creation
  • Lead the Technical Design of assigned styles product in sportswear
  • Work with Design, Product Management and Product Creation Center (Asia) on tailoring the product to the specific consumer needs
Not Specified
Retail Associates
✦ New
Salary not disclosed
Rhinelander, WI 1 day ago
Retail Associates

Immediate openings! We are currently accepting applications for seasonal positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. Hobby Lobby is a world worth exploring - where dedication and achievement are rewarded. Starting seasonal range - $15.00 - $16.00 per hour. Store hours are Monday through Saturday, 9 am to 8 pm and we are CLOSED ON SUNDAY. Departments include:

  • Art
  • Crafts
  • Custom Frames
  • Fabrics
  • Floral
  • Hobbies

Job Description - Requirements:

  • Applicants must be available to work some nights and weekends.
  • Applicant must be mature and self motivated. Previous experience in the craft or hobby field is preferred, but not necessary.

Full-Time Benefits include:

  • Competitive wages
  • Medical, dental and prescription benefits
  • 401(k) program with company match
  • Paid vacation
  • Sick / personal pay (SPP)
  • Employee discount
  • Life insurance and long term disability insurance (LTD)
  • Flexible spending plan
  • Holiday pay

Hobby Lobby Stores, Inc., is an equal opportunity employer. For reasonable accommodation of disability during the hiring process call (877) 303-4547.

Job Title: Retail Associates

Address 1: 2166 Lincoln Street

Zip Code: 54501

Department: Hobby Lobby Stores

Not Specified
Retail Co-Manager
✦ New
🏢 Hobby Lobby
Salary not disclosed
Newark, DE 1 day ago
Retail Co-Manager

Location: Newark, Delaware

Join our team and let your creativity flourish! We're not just offering a job, we are inviting you to be a part of a canvas where innovation meets passion, turning ideas into extraordinary realities. Are you ready for the opportunity to thrive as a manager? We are currently hiring experienced retail managers! Starting salary range: $72,000 to $77,000 plus bonus annually.

Job Description - Requirements
  • Previous retail management experience, preferably in a senior store leadership position
  • An entrepreneurial spirit and ability to make sound decisions in a fast-paced environment
  • Willingness to exhibit a hands-on leadership style
  • Open to relocation for promotion
Benefits:
  • Competitive Wages
  • Medical, Dental and Prescription Benefits
  • 401(k) Program with Company Match
  • Paid Vacation
  • Personal / Sick Pay
  • Employee Discount
  • Life Insurance and Long-Term Disability Insurance (LTD)
  • Flexible Spending Plan
  • Holiday Pay

Safety Sensitive Position - subject to pre-employment drug testing where applicable by law. Hobby Lobby Stores Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call (8

Job Title: #994 Newark Co-Manager

Address 1: 59 University Dr.

Zip Code: 19702

Department: Management Recruiting

Not Specified
Concierge
Salary not disclosed
New York, NY 3 days ago

Overview

As a Concierge / Lobby Ambassador, you will serve two functions; You'll be the primary point of contact for visitors, guests, tenants, and others that require information, assistance, or directions.

Primary duty is to support the Security and Property Management team to achieve the following:

  • Build a welcoming and collaborative environment.
  • Improve tenants, guests, and visitors’ overall experience within the building.


Duties and Responsibilities

Concierge / Lobby Ambassador:

A requirement for this position is to comply with Property Management’s 20 points of Hospitality Standards. (The 20 Point Standards will be provided at the interview).

  • Attend to the lobby and be an on-site point of contact and be readily accessible.
  • Ensure the lobby’s cleanliness meets the Property Management’s and QBS standards, and notify onsite janitorial supervisor to respond and address concerns not meeting standards
  • Greet visitors, tenants, employees, and guests with a warm, respectful and welcoming demeanor.
  • Learn the names of regular tenants and guests with the goal of building relationships to improve their experience from a customer service perspective.
  • Anticipate tenant, visitor and guest needs before they arise using relevant information collected to enhance and personalize their experience.
  • Multitask without compromising on quality.
  • Escort or direct guests to the Lobby Desk when necessary or assist visitor with checking-in utilizing the visitor management system.
  • Be familiar with Manhattan regarding restaurants, nightlife, transportation, theater and cultural institutions.
  • Make notifications and log entries as requested or required.
  • Answer any questions from tenants, visitors and guests related to the building including wayfinding, policies, and procedures, etc.
  • Perform any duties as directed by QPS supervisors or Property Management
  • Be able to develop job duties and responsibilities guidelines and document them in writing.

Administrative Support:

  • Provide administrative support at the Lobby Desk and Work at direction of Company (QPS) and client (Property Management Office)
  • Lobby Concierge / Hospitality responsibilities may include: assisting with logging in guests and escorting them to their destination.
  • Make entries into required computer systems and logs.
  • Communicate issues, errors, or discrepancies to the Company and supervisors immediately.
  • Must be able to work in a standing position for several hours


Requirements

  • College graduate with a four-year degree preferred, but not required.
  • Customer service and/or hotel experience preferred.
  • Must have strong organizational skills.
  • Must have strong verbal and written communication skills.
  • Outstanding interpersonal and multitasking skills.
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
  • Proficient in basic computer skills.
Not Specified
Director of Legislative Policy Strategy
✦ New
Salary not disclosed
Dallas, TX 1 day ago

Position Title: Director of Legislative Policy Strategy

Location: Remote, US


At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow’s technological advancements, including AI-driven video and generative platforms.


We are:

  • Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
  • Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
  • Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.


At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.


Role Overview:

The Director of Legislative Policy Strategy is responsible for coordinating and executing Applied Digital’s legislative and public policy strategy across national, state, and local levels. This role serves as the central point of integration between internal stakeholders, external lobbying partners, and policymakers to ensure Applied Digital’s interests are consistently and effectively represented throughout the policy lifecycle.


The Director will focus on policy areas impacting data centers, digital infrastructure, energy, and emerging technologies, with particular emphasis on early-stage policy engagement. This includes leading Applied Digital’s response to Federal Requests for Information (RFIs) and similar inquiries to help shape future legislative and regulatory outcomes before formal proposals are introduced.


Key Responsibilities:

Legislative & Public Policy Strategy Coordination

  • Develop and manage a coordinated legislative and public policy strategy spanning federal, state, and local jurisdictions.
  • Ensure alignment and consistency of policy positions across all levels of government while accounting for jurisdiction-specific considerations.
  • Identify legislative and regulatory risks and opportunities and advise executive leadership on strategic response and engagement.

Federal Policy Engagement & Early Influence

  • Lead Applied Digital’s responses to Federal RFIs, Notices of Inquiry (NOIs), and other early-stage policy requests issued by federal agencies or legislative bodies.
  • Coordinate internal subject matter experts to develop thoughtful, data-driven responses that support Applied Digital’s long-term policy objectives.
  • Track federal policy development pipelines to identify opportunities for early engagement prior to formal rulemaking or legislation.

State & Local Policy Execution

  • Monitor and influence state and local legislative and regulatory activity affecting Applied Digital’s development, operations, energy strategy, and infrastructure planning.
  • Support site development and operations teams by addressing zoning, land use, permitting, utility regulation, and local incentive-related policy issues.
  • Align state and local policy efforts with broader national strategy to support scalable and repeatable development models.

External Advocacy & Lobbyist Management

  • Serve as the primary internal liaison to Applied Digital’s external lobbying firms and policy advisors.
  • Provide strategic direction, priorities, and messaging to lobbying teams to support effective advocacy efforts.
  • Coordinate advocacy campaigns, legislative outreach, and policy initiatives across multiple jurisdictions.

Industry & Coalition Engagement

  • Represent Applied Digital in industry associations, trade groups, and policy coalitions at the national, regional, and state levels.
  • Collaborate with peer organizations to advance shared policy objectives related to digital infrastructure, energy, and technology.
  • Monitor industry policy trends and competitor positions to inform advocacy strategy.

Internal Advisory & Cross-Functional Collaboration

  • Act as a trusted advisor to executive leadership, legal, development, energy, sustainability, operations, and communications teams.
  • Translate complex policy developments into clear business implications and recommended actions.
  • Ensure policy strategy is aligned with Applied Digital’s growth plans, development timelines, and operational priorities.

Policy Monitoring, Analysis & Reporting

  • Track legislative sessions, regulatory proceedings, and policy initiatives across relevant jurisdictions.
  • Prepare policy briefs, position papers, talking points, and executive summaries for internal and external use.
  • Provide regular reporting on advocacy activities, policy developments, and potential impacts to Applied Digital’s business.


Required Qualifications:

  • Bachelor’s degree in public policy, Political Science, Law, Economics, or a related field.
  • 8 or more years of experience in legislative affairs, public policy, government relations, or regulatory strategy.
  • Demonstrated experience engaging across federal, state, and local policy environments.
  • Experience coordinating with external lobbying firms or policy consultants.
  • Strong understanding of policy issues impacting data centers, digital infrastructure, energy-intensive operations, utilities, or technology-driven industries.
  • Excellent written, verbal, and interpersonal communication skills.


Preferred Qualifications:

  • Advanced degree such as JD, MPP, MPA, or similar.
  • Experience supporting infrastructure-heavy, energy-intensive, or highly regulated industries.
  • Prior experience responding to Federal RFIs, NOIs, or regulatory consultations.
  • Familiarity with economic development incentives, infrastructure funding, and state and local tax policy.


Knowledge, Skills, and Abilities:

  • Ability to coordinate complex policy efforts across multiple jurisdictions and stakeholders
  • Strong strategic planning and analytical skills
  • Ability to influence outcomes through early engagement and well-developed policy positions
  • High level of judgment, discretion, and professionalism
  • Ability to operate independently in a fast-paced, evolving policy environment


Physical Requirements:

Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed.


Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship.


Working Conditions by Location:

Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and email during business hours. (See Telework policy.)

Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company’s professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.


The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Not Specified
Front Desk Coordinator
Salary not disclosed
Campbell, CA 2 days ago

Front Desk

·         Front Office Upkeep - keep lobby / common areas welcoming, tidy and organized

·         Answer phones, greet and direct guests

·         Maintain payment pick-up file, manual check distribution

·         General office communications

·         Receive and sort mail and currier deliveries

·         Maintain and organize Mail Room supplies

·         Maintain postage machine

·         Holiday decoration of the front desk / lobby and common areas

Facility

·         Coordination and communication with Office Vendors – janitorial, electrician, plumbers, plant vendor, etc. for all maintenance needs

·         General Office Maintenance of lobby / common areas / conference rooms, kitchen breakroom and post events

·         Upkeep, stocking, and organizing of all general areas including lobby / common areas / conference rooms, kitchen breakroom and post events

o   storage closet, back warehouse refrigerators, restrooms, gym, showers, vacant offices and cubes)

·         Office Equipment – printers, plotters, etc.

o  Service calls, maintenance of paper and toner, minor troubleshooting

o  Correspondence with vendors

·         Conference Rooms

o  Manage Reservations

o  Upkeep and maintenance of supplies

o  Set-up audio visual for meetings as needed

o  Troubleshoot laptop/tv with IT

o  Order catering when needed and set up food/drinks neatly and professionally

·         Office Supplies

o  Ordering, stocking, and organizing

·         New Hire Setup

o  Set-up cubes, desk/offices

·         Manage online ordering accounts

Breakroom

·         Upkeep of overall appearance of the kitchen, bar, lunch tables, and lounge areas

·         Manage inventory, organization of orders with Costco and Safeway for company provided food and paper goods

·         Kitchen Equipment troubleshooting or vendor scheduling for maintenance needs

·         Set-up assistance for all events or scheduled meetings

Other – As Needed

·         Assist with corporate event planning and setup

·         Pick up catering and set up food/drinks

·         Office decoration for events or holidays

·         Assist with misc. tasks from office management


Job Type: Full-time


Pay: $50,000.00 - $60,000.00 per year


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance


Schedule:

  • 8 hour shift
  • Monday to Friday


Education:

  • Bachelor's (Required)
  • Work Location: In person
Not Specified
Customer Service Representative
✦ New
Salary not disclosed
Roswell, GA 1 day ago
Customer Service Representative

Are you looking for a role that combines customer service with wagging tails and cuddles? We are seeking a Customer Service Representative to assist our pet parents and their furry family members!

Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (\"NVA\") that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!

Position Overview: We believe in the mission of \"Pet Lovers Delighting Pet Lovers\" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people.

As a Customer Service Representative, internally known as a Pet Host, you are the first impression for our site. The principal duties are to handle check-in for arrival clients, handle check-out for departing clients, make follow-up reservations for existing clients, sell activity packages and daycare on reservations made, greet all guests, clients, and vendors, and handle any general inquiries about the business.

A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

Responsibilities:

  • Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
  • Answer all incoming calls, respond to voicemails and emails.
  • Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
  • Manage cash, check, and credit card transactions and reporting/reconciling
  • Gets to know clients and their pet's names on a regular basis
  • Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
  • Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
  • Have general knowledge of all services offered at site and be able to provide solutions to the clients needs.
  • Obtain vaccination records from veterinary offices and input into the computer.
  • Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
  • Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
  • Help initiate \"white glove\" treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are \"sold out\".
  • Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
  • Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
  • Notifying manager on duty or ordering when levels of inventory are low in retail and cleaning products for lobby area and office supplies
  • Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecate, etc.
  • Consult with other departments
  • Work with a team who all exemplify these qualities:
  • A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
  • Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
  • Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
  • Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these \"lifetime clients\".
  • Must be able to multitask and be very detail oriented. Must be able to start and stop work.
  • Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
  • Conflict Resolution - Ability to handle conflict with tact and diplomacy
  • Good team work and willingness to assist other departments as necessary
  • Cheerful, friendly, positive team-oriented attitude
  • Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
  • Reliable, punctual, and dependable
  • Ability to work a flexible schedule, including holidays and weekends
  • Ability to take direction well and apply it independently
  • Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
  • Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
  • Physically able to handle dogs of all sizes and to lift up to 60 lbs.
  • Other duties as assigned.

Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Not Specified
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