Signet Jewelers Jobs in Usa

Join our Naples, FL Team!

RN Director of Pathway to Excellence and Magnet Program

Salary Range: $104,000 – $138,000 annually + benefits

Requirements to Apply

• Bachelor of Science in Nursing (BSN) required
• Master’s degree in Nursing or related field preferred
• Minimum 5 years of nursing experience with expertise in team facilitation, education, project management, data analysis, or program administration
• At least 3 years of leadership experience at the manager or director level, or related education in lieu of experience
• Current Florida RN license required upon hire
• Basic Life Support (BLS) certification from the American Red Cross or American Heart Association
• Experience contributing to Magnet designation efforts, including knowledge of shared decision-making and Magnet concepts

RN Director of Pathway to Excellence & Magnet Program Job in Naples, FL – Up to $150K Salary – Hospital-Wide Leadership Role – Nursing Excellence & Accreditation Oversight

Job Overview

We are seeking a dynamic nursing leader to serve as the Director of Pathway to Excellence and Magnet Programs at a two-hospital health system in beautiful Naples, Florida. This role oversees the ANCC Pathway and Magnet journeys, collaborating with executive and nursing leadership to foster nursing excellence, shared governance, and regulatory readiness. You will lead strategic planning, guide culture transformation, coordinate data collection and documentation, and mentor staff across the organization. This high-impact leadership position plays a vital role in shaping professional nursing practice, supporting quality improvement, and elevating nursing standards across a nationally recognized health system.

What Are the Benefits?

• Competitive salary and comprehensive benefits package
• Collaborative leadership culture with strong Magnet-readiness support
• Opportunity to oversee initiatives across two hospital campuses with diverse clinical services
• Dedicated support from professional practice, research, and education teams
• System-wide commitment to innovation, community health, and professional development

Where?

Naples, FL, known as the “Crown Jewel” of Southwest Florida, offers an unmatched blend of coastal beauty, vibrant culture, and family-friendly living. With its white-sand beaches, luxury neighborhoods, highly rated schools, and thriving arts scene, Naples provides a tropical yet sophisticated lifestyle. Residents enjoy year-round outdoor recreation, world-class dining, and no state income tax—all in one of the most desirable cities in the U.S.

Who Are We?

We are a mission-driven, not-for-profit Advanced Community Health System™ dedicated to transforming healthcare in Southwest Florida. With award-winning hospitals, specialty institutes, and partnerships with leading organizations such as HSS and Nicklaus Children’s, we provide nationally ranked care rooted in innovation and compassion. Our professional nursing culture emphasizes shared governance, evidence-based practice, and lifelong learning—empowering nurses to thrive and lead with excellence.

The Watch Sales Professional is all about the client, and represents a trusted advisor for visitors to our stores, callers on our phones, and customers who come to us through online channels. Primarily responsible for providing an exceptional experience for all clients by utilizing in-depth knowledge of selling skills, Rolex merchandise, client services, and security & operations. The Watch Sales Professional helps Hamilton customers find what they’re looking for or, in many cases, helps them discover what they didn’t know they were looking for This position may be required to work weekends, some holidays, and peak sales periods.

Responsibilities:

•Greet clients and engage them to establish their needs.

•Highlight Rolex products and services available to clients, emphasizing their features, benefits, and overall value.

•Probe, recommend, select, or assist in locating merchandise based on clients’ needs and desires.

•Maintain familiarity with Rolex product lines, merchandise sources, and Hamilton sources.

•Maintain knowledge of policies, procedures, and security practices.

•Keep organized and updated client profile information, special orders, and other required company documentation to guarantee compliance, client satisfaction; and for building long-term relationships.

•Manage any client service issues while maintaining the brand's high standards, using all appropriate resources, in a timely manner to ensure complete client satisfaction.

•Achieve or exceed established individual sales goals, add-on percentages, gross margin goals, and improved average sales.

•Set-up and maintain showcases visually displaying designs by collection, using appropriate forms, ensuring quality assurance, cleanliness, and security of merchandise.•Complete and reconcile daily cycle counts and semi-annual inventories.

•Prepare sales slips and present pricing to clients; accept payment and enter sales into system.

•Uphold a team approach to ensure high levels of client satisfaction, adherence to Hamilton Mission, Vision, and Core Values, and personal career growth.

•Attend regularly scheduled staff training meetings and in-store vendor trainings to ensure development.

•Works directly with the Rolex Liaison.

•Utilize effective communication skills with internal team members.

Skills

•Existing product knowledge, and/or openness to mastering products and services.

•Client service prowess.

•Ability to read and react to different situations.

•Ability to work with a diverse client base.

•Ability to develop relationships beyond the individual transaction.

•Strong interpersonal and negotiation skills.

•Strong team player.

•Computer proficiency.

Education & Experience

•Sales experience in high-end jewelry industry or luxury environment.

•Proficiency in Point of Sales (POS) systems and Microsoft Programs.

This is a part-time position - Friday, Saturday, and Sunday

BOUTIQUE ASSISTANT ROLES AND RESPONSIBILITIES

The Boutique Assistant elevates the in-store experience by consistently delivering memorable moments. They will execute best practices by optimizing hospitality and store amenities to create unique experiences. The Boutique Assistant will utilize their knowledge of products and services to maximize customer satisfaction during each interaction.

• Deliver an exceptional welcome to clients and ensure outstanding hospitality throughout their visit.
• Manage the flow of boutique traffic to ensure that all clients are attended to in a timely manner.
• Assist the sales team with various activities to facilitate a seamless customer experience (running product, gift wrapping, beverage service, data capture, etc.).
• Assist with CRM-related activities, including data entry and reporting.
• Oversee the general upkeep and appearance of the sales floor.
• Assist the service department when necessary.
• Assist in merchandising and display maintenance (e.g., understock organization, maintaining proper visual standards, wrap area stocking).
• Develop an understanding and knowledge of products.
• Understand and comply with security and operational procedures (product handling, inventory control, etc.).
• Uphold Brown & Co standards while projecting an approachable and professional image by adhering to the dress code.
• Assist with special projects as needed.
• Help with special events.

PREFERRED SKILLS

• Previous retail experience required; luxury retail, service, or hospitality experience is a plus.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Collaborative approach and a "can-do" attitude.
• Outgoing personality.
• Ability to work retail hours, including nights, weekends, and holidays.

REQUIRED QUALIFICATIONS

• Must have authorization to work in the United States.
• Ability to operate company POS systems.

Please do not call or visit the store regarding this position. All inquiries MUST be submitted through this application. Candidates who contact the store directly may be removed from consideration

We are seeking a hands-on, creator-first Luxury Content & Social Media Coordinator to support our Marketing Manager and elevate our luxury brand’s digital presence. This is an in-person, 3-month contract role with strong potential for permanent hire.

This position is ideal for a content creator who shoots, edits, and publishes their own work-not someone who only manages freelancers or agencies.

Key ResponsibilitiesContent & Social Media

• Create, shoot, edit, and publish content for Instagram, Facebook, Pinterest, YouTube, and X.
• Develop and manage a social media content calendar aligned with luxury brand standards and campaign priorities.
• Ensure strict compliance with brand guidelines, including:
• Required posting cadence
• Share of Voice (SOV) targets
• Hashtag and tagging protocols
• Approval workflows prior to publishing
• Engage daily with partners, brands, and industry accounts to strengthen brand presence and visibility.
• Respond to comments, DMs, and inquiries in a professional, luxury-brand tone.
• Monitor platform dashboards to track engagement, optimize content performance, and support consistent follower growth.

Digital Marketing & Campaign Support

• Assist with Meta advertising and retargeting campaigns during key sales periods.
• Collaborate with the Marketing Manager to refine audience targeting and segmentation.
• Submit COOP campaign previews for brand approval and schedule campaign launches.
• Monitor campaign performance, refresh creative assets, and coordinate with Meta Marketing Pro/Support as needed.

Videography & Creative Production (REQUIRED)

• Hands-on videography is required.
• Plan, shoot, and edit short-form and long-form video content.
• Capture lifestyle, product, behind-the-scenes, and campaign-driven visuals.
• Support creative planning, shot lists, and execution for digital campaigns.

Required Experience & Qualifications

• 3+ years of experience in social media, digital marketing, or content creation (luxury, fashion, or jewelry preferred).
• Proven hands-on content creation experience-must personally shoot and edit content.
• Portfolio or verifiable proof of work required (social channels, campaigns, reels, website, etc.).
• Candidates who have only managed agencies or creators will not be considered.
• Strong understanding of luxury brand standards and attention to detail.
• Experience with community management (comments, DMs, engagement).
• Working knowledge of Meta Ads, retargeting, and audience targeting.
• Familiarity with Meta Professional Dashboard and performance analytics.
• Ability to produce both short-form and long-form video content.
• Highly organized, detail-oriented, and comfortable working within structured approval processes.

Role Details

• Type: 3-month contract with opportunity for permanent hire
• Compensation: Hourly rate DOE, based on experience and portfolio quality

The Senior Luxury Sales Consultant is all about the client, and represents a trusted advisor for visitors to our stores, callers on our phones, and customers who come to us through online channels. Primarily responsible for providing an exceptional experience for all clients by utilizing in-depth knowledge of selling skills, merchandise, client services, and security & operations. The Senior Advisor helps Hamilton customers find what they’re looking for or, in many cases, helps them discover what they didn’t know they were looking for

This position may be required to work weekends, some holidays, and peak sales periods.

Responsibilities

• Greet clients and engage them to establish their needs.
• Promote and present merchandise and services available to clients, describing features, benefits, and value.
• Probe, recommend, select, or assist in locating merchandise based on clients’ needs and desires.
• Maintain familiarity with product lines, merchandise sources, and Hamilton sources.
• Maintain knowledge of current promotions, policies and procedures, and security practices.
• Maintain up-to-date knowledge of competitors’ merchandise mix, vendors, strengths and weaknesses.
• Keep organized and updated client profile information, special orders, and other required company documentation to guarantee compliance, client satisfaction; and for building long-term relationships.
• Manage any client service issues while maintaining the brand's high standards, using all appropriate resources, in a timely manner to ensure complete client satisfaction.
• Achieve or exceed established individual sales goals, add-on percentages, gross margin goals, and improved average sales.
• Set-up and maintain showcases visually displaying designs by collection, using appropriate forms, ensuring quality assurance, cleanliness, and security of merchandise.
• Complete and reconcile daily cycle counts and semi-annual inventories.
• Prepare sales slips and present pricing to clients; accept payment and enter sales into system.
• Comply with company insurance regulations and shipping policies.
• Uphold a team approach to ensure high levels of client satisfaction, adherence to Hamilton Mission, Vision, and Core Values, and personal career growth.
• Attend regularly scheduled staff training meetings and in-store vendor trainings to ensure development.
• Utilize effective communication skills with internal team members, and maintain open communication with the Store Director.

Skills

• Existing product knowledge, and/or openness to mastering products and services.
• Client service prowess.
• Ability to read and react to different situations.
• Ability to work with a diverse client base.
• Ability to develop relationships beyond the individual transaction.
• Strong interpersonal and negotiation skills.
• Strong team player.
• Computer proficiency.

Company Description

Gabriel Edward Jewelers is the B2C division of a 35-year-old family-owned diamond jewelry manufacturer in Downtown Miami. We specialize in helping couples create their Dream Engagement Ring for thousands off average retail price. We also design and manufacture diamond bracelets and necklaces, earrings, and custom jewelry. After doubling in revenue from 2024 to 2025, and carrying that growth into 2026, we’re looking for a Sales Executive to join our growing team.

Role Description

This is a full-time role for a Sales Executive based in Miami, FL, with opportunities for partial remote work. The Sales Executive will collaborate with customers to understand their needs and preferences, guide them through the jewelry selection process, and deliver exceptional service to drive sales. Responsibilities include managing client relationships, meeting sales targets, maintaining product knowledge, and coordinating with internal teams to fulfill custom orders. This role requires a combination of customer engagement, sales expertise, and product understanding to ensure a superior client experience and achieve business goals.

Qualifications

• Prior fine jewelry sales experience is preferred!
• Proven sales experience, customer engagement skills, and the ability to build lasting client relationships
• Strong knowledge of luxury jewelry, gemstones, and custom design; familiarity with the jewelry market is an asset (training provided)
• Proficiency in communication, negotiation, and presentation skills
• Time management, multitasking, and organizational abilities to handle multiple client interactions effectively
• Technological proficiency with sales software, CRM systems, and online communication tools
• Self-motivated with a goal-oriented attitude and a passion for delivering excellent service to high-end clientele
• Bachelor’s degree in Business, Marketing, or a related field is beneficial

Sr Quality Assurance Lead

Summary

CEI is seeking a QA Lead (US) who is responsible for quality execution, test strategy alignment, and day-to-day leadership across application pods. This role ensures testing excellence across functional, automation, performance, security, and UAT domains while acting as the primary onshore quality liaison to engineering and business teams.

The QA Lead works closely with offshore POD leads, AI/Automation teams, and performance engineers to deliver predictable, high quality releases.

CEI’s Solutions group provides project-based consulting services for custom application development. We focus on building custom web, mobile, integration, and related applications in the cloud. We are a Microsoft, GitHub, and AWS partner (among others). We also provide both strategy consulting and managed services for our customers. We are headquartered in Pittsburgh PA with offices in various locations including US cities, India, the US, and Spain.

Key Responsibilities

Test Strategy & Quality Ownership

• Own test strategy and execution for assigned applications or domains.
• Ensure alignment with TCoE standards, metrics, and best practices.
• Drive quality outcomes across Functional, E2E, API, UI, Performance, and Security testing.

Onshore Leadership & Client Interaction

• Serve as primary onshore QA contact for Signet Product Owners and Engineering teams.
• Participate in sprint planning, release readiness reviews, and defect triage meetings.
• Communicate test progress, risks, and quality insights clearly to stakeholders.

POD & Offshore Coordination

• Lead and coordinate offshore QA PODs, ensuring effective handoffs and follow?the?sun execution.
• Review test plans, automation coverage, defect metrics, and execution results.
• Ensure offshore teams adhere to defined quality, security, and compliance standards.

Automation & AI Enablement

• Drive automation-first mindset
• leveraging CEI Product (AIM?FIRE) and modern test frameworks.
• Identify candidates for automation, self?healing scripts, and AI generated test scenarios.
• Collaborate with Automation and AI pods to improve coverage and reduce manual effort.

Defect & Metrics Management

• Own defect lifecycle management including triage, prioritization, and closure.
• Track and report KPIs such as defect leakage, test pass rate, coverage, and cycle time.
• Support command?center dashboards and drill down analytics for assigned applications.

Required Skills & Experience

• 10+ years of QA / Testing experience with enterprise-scale applications.
• Strong hands on experience with manual and automated testing practices.
• Proven leadership experience managing distributed QA teams.
• Strong understanding of Agile, CI/CD, and DevOps-aligned testing.
• Excellent communication skills with ability to work directly with business and engineering stakeholders.

Preferred Experience

• Retail, POS, eCommerce, or multi channel application testing.
• Experience with Playwright, Selenium, API testing tools, and performance tools.
• Exposure to AI driven testing platforms and test analytics.

CEI’s Solutions division is a passionate team of software experts that work daily to build custom solutions that exceed customer expectations. Our focus is on custom solutions including cloud, web, mobile, data platform, data integration, BI / AI, and more. We have experience deploying solutions on the three major clouds – Azure, AWS, and GCP. We are a Microsoft Gold Partner and AWS Advanced Tier Partner. We are a mature practice with specialized skills across user experience, business analysis, agile development, testing, and more. We love building solutions together as a team.

The Organization

Midland Country Club (MCC) is a premier destination nestled in the heart of the vibrant community of Midland, Texas. Established in 1927, the Club boasts a rich history and a tradition of excellence in providing unparalleled experiences for members and guests.

Midland Country Club's crown jewel is its 7,483-yard Championship Golf Course, ranked in the Top 50 in Texas. Situated on lush, meticulously manicured grounds spanning over 160 acres, the 18-hole course, designed by renowned architect Ralph Plummer, presents a challenging yet rewarding landscape for players of all levels. With strategic bunkers, undulating fairways and stunning views of the West Texas horizon, the course promises an unforgettable round every time.

Since its inception nearly a century ago, Midland Country Club has been a cornerstone of the community, fostering connections and creating memories for generations of members. Steeped in tradition, the Club honors its heritage while embracing modern amenities and services to meet the evolving needs of its members.

Beyond the greens, Midland Country Club offers a wealth of amenities designed to enhance the quality of life for MCC members. From the state-of-the-art fitness center to the inviting clubhouse, complete with elegant dining options and spaces for private events, every aspect of the Club is crafted to provide an exceptional experience. The Club's tennis courts, brand new pickleball courts, swimming pool and various social events throughout the year ensure there's always something for everyone.

The Midland Country Club staff is upholding the legacy of exceptional service and creating unforgettable moments for our valued members and guests. The team is committed to the Club's Mission Statement: Midland Country Club is a traditional private country club offering a family-oriented experience, exceptional facilities, personal service and lifelong relationships.

MIDLAND COUNTRY CLUB DETAILS:

• Total Member Families: 880
• Dining Outlets: seven, including formal and casual spaces
• Gross Revenues: $17.6M
• Annual F&B Revenues: $4.2M
• Full-time Employees: 120
• Open six days per week, year-round
• POS/Accounting System: Club Essentials

Position Overview

Midland Country Club is seeking a dynamic, detail-oriented and service-driven Director of Catering and Conference Services to lead and elevate the Club's private events, weddings, tournaments, member functions and conference services operation. This is a highly visible leadership role responsible for delivering seamless, personalized and memorable event experiences that reflect the Club's standards of excellence.

The Director of Catering and Conference Services will oversee all aspects of event sales, planning, execution and post-event evaluation for a robust calendar of member and non-member events. This leader will serve as the primary liaison between members, guests and internal departments, ensuring flawless coordination among culinary, food & beverage, facilities and service teams.

The Director will work closely with the General Manager, Culinary Director, Director of Food & Beverage and senior leadership team to align the events program with the Club's strategic goals, culture and commitment to exceptional hospitality.

Responsibilities

• Provide overall leadership and direction for all catering, conference services and private event operations, including weddings, banquets, golf tournaments, corporate meetings and member social events.
• Serve as the primary point of contact for members and clients throughout the entire event lifecycle, from initial inquiry and contract through execution and post-event follow-up.
• Actively sell and promote the Club's event spaces and services, maximizing revenue while maintaining a strong member-first approach.
• Develop detailed event proposals, contracts, menus and pricing in collaboration with culinary and food & beverage leadership.
• Lead all BEO development, review and distribution processes to ensure clear communication, accuracy and flawless execution across departments.
• Coordinate closely with the Executive Chef, culinary team and service leadership to ensure menu alignment, timing, staffing and presentation meet or exceed expectations.
• Oversee event logistics including room setup, audiovisual needs, décor coordination, staffing plans and service flow.
• Maintain a strong on-site presence during events to oversee execution, troubleshoot issues in real time and ensure exceptional guest satisfaction.
• Establish and maintain event service standards, timelines and operating procedures to drive consistency and efficiency.
• Manage event-related budgets, revenue forecasting and expense control to support the Club's financial objectives.
• Lead, train and develop the catering and conference services team, fostering a culture of professionalism, accountability and hospitality excellence.
• Conduct post-event evaluations and solicit member/client feedback to continuously refine processes and enhance the overall experience.
• Collaborate on long-term event strategies, space utilization, capital needs and service enhancements to support the Club's future growth.

Skills, Background & Personality

• Minimum of 5–8 years of progressive experience in catering, conference services or event management, preferably within a private club, luxury hotel or high-end hospitality environment.
• Demonstrated success managing high-volume, high-touch events with complex logistics and elevated service expectations.
• Strong sales acumen with experience in event pricing, contract negotiation and revenue optimization.
• Proven ability to lead cross-functional teams and coordinate seamlessly between front-of-house, culinary and operational departments.
• Exceptional organizational skills with strong attention to detail and the ability to manage multiple events simultaneously.
• Excellent communication and interpersonal skills; polished, professional and member-focused.
• Ability to remain calm, flexible and solution-oriented in a fast-paced, event-driven environment.
• Proficiency with event management systems, POS platforms and basic financial reporting; experience with Club Essentials preferred.
• A warm, confident and service-minded leadership style with a genuine passion for hospitality and relationship building.

Competitive Compensation

The Club offers an attractive and competitive compensation and benefits package to include:

• Competitive salary based on experience
• Health, dental and vision insurance
• 401(k) plan with club match
• Paid vacation and holidays
• Professional development opportunities
• Complimentary meals during shifts
• Supportive, team–oriented club culture

To be Considered

Please submit your cover letter, résumé, and a portfolio showcasing your work in PDF format, attached via email with the subject line: Director of Catering and Conference Services, Midland Country Club to the contact below:

Tara Osborne

Principal

Lead Guam's Premier Tourism & Leisure Attraction — Backed by Global Aquarium Expertise

Advanced Aquarium Technologies (AAT) – a world leader in the design, construction and operation of iconic public aquariums – is seeking an experienced, commercially minded General Manager to lead the Aquarium of Guam, one of the island's most significant tourism and community assets.

Located in the heart of Tumon, near Hagåtña, on the U.S. Territory island of Guam, the Aquarium of Guam is currently undergoing a major, multi-million-dollar transformation — the largest investment in its history — with reopening planned for the second half of 2026. The renewed Aquarium is highly anticipated as the jewel in the crown of Guam's tourism infrastructure and will celebrate the island's unique and interconnected aquatic habitats, from freshwater streams and mangroves to seagrass meadows and coral reefs.

AAT's worldwide HQ is in Queensland, Australia, our USA HQ is in Houston, Texas, and this job is based on Island in Guam.

This permanent, on-site leadership role is based in Guam — a unique U.S. Pacific territory known as "Where America's Day Begins," offering a vibrant island lifestyle and operating on the same time zone as North Eastern Australia, creating a natural bridge between the United States and the Asia-Pacific region.

The Aquarium is owned by its Principal and operated under a long-term Management Services Agreement with AAT. Under this arrangement, the General Manager is employed by AAT and based full-time at the Aquarium, acting as AAT's senior on-site representative, the most senior leader of the operation and a strategic point of liaison with the Principal.

This is a hands-on, accountable leadership role with end-to-end responsibility for day-to-day operations, visitor attraction, financial performance, people leadership, safety, compliance, and stakeholder engagement.

A leadership role — backed by depth

The General Manager does not operate in isolation.

You will be supported on-site by a team that includes embedded AAT curatorial and aquarist team members, working alongside the Aquarium of Guam's operational staff. This embedded AAT team, including the General Manager, has at its fingertips the backing and support of one of the most comprehensive portfolios of aquarium special-works expertise and resources anywhere in the world.

This includes access to AAT's global capability across:

• Aquarium operations and life-support systems
• Animal care, husbandry, and collection management
• Specialist maintenance and critical system support
• Design, construction, refurbishment, and capital works expertise

This depth enables the General Manager to lead confidently at site level, knowing that specialist advice, surge support, and global best practice are immediately accessible when required.

The role

As General Manager, you will:

• Lead the overall operation and performance of the Aquarium of Guam
• Act as the senior on-site decision-maker within delegated authority
• Lead an on-site team of approximately 20 FTE, including the Aquarium Curator and AAT-embedded specialists
• Deliver all services under the Management Services Agreement in line with approved plans and budgets
• Balance hands-on operational leadership with strategic input and long-term improvement initiatives
• Serve as the critical link between ownership objectives, AAT's global capability, and on-the-ground execution

Key responsibilities

Operational & Strategic Leadership

• Provide visible, effective leadership across all aspects of the Aquarium's operation
• Ensure safe, ethical, and efficient operations at all times
• Contribute operational insight and recommendations aligned with ownership and AAT objectives

Financial & Commercial Performance

• Full accountability for revenue performance and operating results
• Oversee budgeting, forecasting, cost control, pricing, and revenue optimisation
• Ensure timely, accurate financial reporting and performance monitoring

People Leadership

• Lead, develop, and hold accountable the Aquarium's management and operational team
• Build capability, clarity of roles, and a strong performance culture
• Maintain appropriate accountability between management, specialist, and operational functions

Animal Welfare & Compliance

• Provide governance oversight of animal welfare, biosecurity, and life-support systems
• Work closely with the Curator to ensure compliance with all permits, licences, and professional standards

Safety, Risk & Emergency Management

• Ensure compliance with all legal, regulatory, safety, and reporting obligations
• Act as the on-site lead for incidents and emergencies, including outside normal business hours

Facilities & Asset Management

• Oversee facilities, maintenance, and asset management
• Manage non-routine and emergency works within delegated authority
• Support capital planning, refurbishment, and asset replacement initiatives

Stakeholder, Community & Tourism Engagement

• Act as the primary on-site liaison with regulators, contractors, suppliers, and partners
• Represent the Aquarium professionally within Guam's tourism ecosystem
• Build constructive relationships that support the Aquarium's role in Guam's visitor economy

Guest Experience & Marketing

• Ensure high standards of guest experience across all operational areas
• Support marketing and promotional activity in collaboration with AAT's group marketing team

About you

You are a seasoned operational leader who is comfortable being accountable, visible, and decisive in a complex, public-facing environment.

You bring:

• Proven senior management experience in a public aquarium, zoo, tourism attraction, museum, or comparable operation
• Strong commercial and financial acumen, with direct accountability for revenue and operating performance
• The ability to balance day-to-day operational leadership with strategic thinking
• Strong people leadership and performance management capability
• Sound understanding of compliance, WHS, risk management, and emergency response
• High professional standards, integrity, and personal accountability
• Confidence engaging with regulators, owners, and senior stakeholders

Qualifications & eligibility

Required

• Minimum 5 years' senior management experience in a comparable environment
• Legal right to work in the United States or ability to obtain authorisation to work in Guam

Desirable

• Tertiary qualification in business, management, marine science, zoology, or a related field
• Experience in animal-care regulatory environments
• Financial management, WHS, or emergency management training

Working arrangements

• Full-time, on-site leadership role based at the Aquarium of Guam
• Flexibility required for weekends, public holidays, evenings, and emergency response
• Regular collaboration with AAT teams across multiple time zones
• Occasional travel for meetings, training, or project-related activities

Why join AAT?

AAT is a global specialist in the design, delivery, operation, and management of world-class aquarium and aquatic facilities.

This role offers:

• A senior general management position with real authority and accountability
• Strong on-site professional support from AAT curatorial and aquarist specialists
• Backing from a globally respected aquarium design, delivery, and operations firm
• Exposure to complex governance, ownership, and stakeholder environments
• Potential progression into regional, portfolio, or group-level leadership roles within AAT

If you are an experienced aquarium sector leader ready to take full responsibility for a complex, high-profile attraction — and lead it with confidence, professionalism, and commercial discipline — we'd like to hear from you.

Candidates are invited to apply via LinkedIn. We prefer and encourage applicants to include a cover letter outlining why you believe this role aligns with your skills, experience, and career goals, and what you would bring to the position. (If applying via LinkedIn, please combine your cover letter and resume into one document for upload.)

Garfield Refining is a 130+-year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. We are a family business that strives to balance profitability with sustainability to ensure we will be in business for another century.

As an Account Manager, you’ll be a key player in developing and maintaining client relationships, driving business growth, and ensuring customer satisfaction. You’ll work closely with both new and existing clients, providing top-notch service and support.

What You’ll Do:

• Build and maintain strong client relationships to drive retention and growth
• Communicate with customers to understand their needs and identify sales opportunities
• Proactively follow up on inbound and outbound leads to convert prospects into loyal clients
• Resolve customer concerns and contribute to process improvements to enhance the client experience
• Maintain accurate records of customer interactions and sales activities in our CRM
• Represent the company at industry tradeshows and networking events
• Collaborate cross-functionally with other departments to ensure client needs are met

You might be a good fit if you have:

• Minimum 5 years of Account Management or B2B sales
• Strong communication and interpersonal skills, both over the phone and in person
• Problem-solving skills to help resolve customer issues or needs
• Confidence working with numbers, including basic math and percentages
• The ability to stay organized and productive in a fast-paced environment
• Ability to build rapport and collaborate with others within the company and externally.
• An Associate’s or Bachelor’s degree preferred

Why Join Our Team?

Benefits and Perks may include:

• Competitive salary
• Subsidized medical, dental and vision plans for employees and their family members.
• 401(k) with employer contributions
• Paid Time Off

We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications.

• Average Pay: $80,000.
• Sign-on bonus: Up to $10,000 for qualified candidates, depending on experience.
• 3rd shift-overnight
• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
• Paid holidays: earn vacation time, and sick leave accrual from day one.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

• Inspect tractor-trailer for defects pre/post trip and submit DOT inspection report indicating condition.
• Inspect bill of lading and store keys for accuracy in off-hour delivery.
• Drive tractor-trailer to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle on the road and on customer premises.
• Maintain driver log (Manual or Peoplenet) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions.
• Unload trailer, delivering product into customer premises.
• Other duties as assigned.

• At least 21 years of age
• Valid Class A commercial driver's license (CDL-A)
• At least 1 year or 50,000 verifiable miles of tractor-trailer driving experience
• Must meet McLane's MVR and risk rating qualifications
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

• Safety-focused
• Reliable
• Adaptable
• Dedicated