Second Renaissance Matrix Jobs in Usa
2,443 positions found — Page 4
(Medicare Chart Reviews) Our collaborators over see our highly skilled Nurse Practitioners in the field as stated by state law.
This is a Great Opportunity for physician to earn extra income with no out of pocket expense to you, or your current practice situation.Type: Collaborating Physician
- 1099 (Chart Reviews)Location: Remote Opportunity
- Meridian, MS (Lauderdale County)
- Per State Board Requlations, must be within 90 minute or 75 miles of the providers that are supervised.
Hours: Flexible hours
At Matrix, our passion is bringing healthcare to underserved populations, innovating new technologies and creating sustainable programs that change lives.
When you have the power to make a difference in the health and well-being of others, every day is extraordinary.Were headed to the future of healthcare, come join us!Position SummaryMatrix Medical Network is searching for physicians looking for additional income as a collaborating physician.
Our collaborators over see our highly skilled Nurse Practitioners in the field as stated by state law.
This is a Great Opportunity for physician to earn extra income with no out of pocket expense to you, or your current practice situation.
Remote working/work at home options are available for this role.
At Matrix, our passion is bringing healthcare to underserved populations, innovating new technologies and creating sustainable programs that change lives.
When you have the power to make a difference in the health and well-being of others, every day is extraordinary.Were headed to the future of healthcare, come join us!Position SummaryMatrix Medical Network is searching for physicians looking for additional income as a collaborating physician.
Our collaborators over see our highly skilled Nurse Practitioners in the field as stated by state law.
This is a Great Opportunity for physician to earn extra income with no out of pocket expense to you, or your current practice situation.
At Matrix, our passion is bringing healthcare to underserved populations, innovating new technologies and creating sustainable programs that change lives.
When you have the power to make a difference in the health and well-being of others, every day is extraordinary.Were headed to the future of healthcare, come join us!Position SummaryMatrix Medical Network is searching for physicians looking for additional income as a collaborating physician.
Our collaborators over see our highly skilled Nurse Practitioners in the field as stated by state law.
This is a Great Opportunity for physician to earn extra income with no out of pocket expense to you, or your current practice situation.
Matrix Providers is hiring a Cardiac Catheterization Technician to join our team of talented professionals who provide health care services to our Military Service Members and their families in at Travis Air force Base, California.
- Employment Status: Full Time, 40 hours per week
- Schedule: The hours of performance and the facility are Monday through Friday 8-hour days or 4x 10-hour days,
- Benefits: Competitive financial package with a comprehensive insurance package including health, dental, vision, and life coverage.
- Accrued Paid Time Off (PTO)
- Paid Holidays (Outlined in Handbook)
- 401(k) Plan
The Cardiac Catheterization Technician must have and meet the following:
• Degree/Education: Certificate. Graduate from a cardiovascular technologist program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP)through the Joint Review Committee in Cardiovascular Technology (JRC-CVT) OR Prior graduate from the Air Force Cardiopulmonary program with an active Certified Respiratory Therapist (CRT) or Registered Respiratory Therapist (RRT) California State license or National Board of Respiratory Care (NBRC) Certification with the Cardiovascular Invasive Specialist (RCIS) credential. Graduate from a cardiovascular technologist program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) through the Joint Review Committee in Cardiovascular Technology (JRC-CVT).
• Registration: Registered as a Cardiovascular Invasive Specialist (RCIS) as determined by the Cardiovascular Credentialing International (CCI).
• Experience: One year of experience as a Cardiovascular Technologist after graduation
• Certification: Basic Life Support for Healthcare Providers, American Heart Association, or American Red Cross Healthcare Provider Course. Advanced Cardiovascular Life Support (ACLS).
• Licensure/Registration: Registered as a Cardiovascular Invasive Specialist
(RCIS) as determined by the Cardiovascular Credentialing International (CCI
OR American Registry of Radiologic Technologist (ARRT).
Cardiac Catheterization Technician Core Job Duties:
• Perform duties within the scope of practice determined by didactic, laboratory, and clinical technological education and registration.
• Review and/or record pertinent patient history and supporting clinical data.
• Perform appropriate clinical procedures and obtain a record of anatomical, pathological, and/or physiological data for interpretation by a physician.
• Exercise discretion and judgment in the performance of cardiovascular diagnostic and therapeutic services.
• Participate in interventional cardiovascular catheterization and/or cardiac electrophysiology procedures, including balloon angioplasty, stent insertion, radiofrequency ablation, and pacemaker and/or implantable defibrillator insertion.
• Perform a full range of diagnostic ultrasound examinations.
• Operate equipment identified in the TO. Perform daily warm up and assigned quality control checks of the equipment.
• Receive patients and explain procedures, providing humane and appropriate care and communication to alleviate fear of examination. Correctly position the patient for the examination and make adjustments necessary for the required examination.
• Input key test data and patient information into computer of equipment to maintain record of test results.
• Identify abnormalities during testing and determine the need for additional scans of affected area.
• Recognize anatomic variants and determine which other area(s) of the body should be scanned.
• Maintain and clean equipment on a regular basis in accordance with MTF policy. Stock and maintain an adequate level of supplies required for diagnostic procedures. Recommend necessary repairs when diagnostic quality is degraded.
• Provide assistance in other cardiopulmonary service areas at the discretion of the Cardiology Element Chief.
• Chain of Command: as a component of the CCL/CVOR team, the administrative institutional support for this position will be through the technical director of the
CCL
We’re looking for a hunter who can help take our booming sales department to the next level.
Must live in one of the following states: WA, ID, OR, NV, Northern California
As a part of our hiring process, we ask that you please complete this 8–10-minute culture survey to be considered for this role at SLM:
SLM, our Core Purpose is to Maximize Human Potential. We believe in the health and well-being of our Team Members which includes having an industry-best Total Rewards program. That program includes a flexible vacation policy, exemplary health benefits (BCBS), a 401k plan with a dedicated financial advisor, a financial education program, and top pay for our Team Members.
Who is Second Life Mac: SLM is the industry leader in Apple device buybacks for schools and businesses. We are the thought leaders when it comes to educating our clients on maximizing the value of their used Apple devices and ensuring that students/employees always have the technology they need to do great work. We purchase used devices, bring them to our facility to be cleaned and refurbished, then give them a second life by selling them to consumers at a great price. We’re a company that puts significant focus on helping our team members maximize their human potential. In fact, we’re so dedicated to this purpose that we embed it into our long-term business plan and vision.
The right candidates: We are looking for people who fit our core values (Joy to Work With, Win the Day, Sense of Urgency, Growth Minded, and Flows Forward). SLM hires and promotes using these values and they are in the core of every Team Member we have, people either have them or they don’t. SLM is an incredibly entrepreneurial company and people with that mindset fit in extremely well with our team. We are looking for people who want to be a part of something bigger, something special, something life changing.
Outside Sales Rep (Northwest)
Description of duties:
Role Description
This is a full-time remote role for an Outside Sales Representative (Northwest) at Second Life Mac. The Sales Representative will be responsible for sales presentations, relationship building, customer service, communication, and new business development in the Northwestern United States region.
- Establish relationships with Tech Directors/applicable contacts for K-12 and Apple Financial Service reps in the Northwest.
- Regular weekly travel within the US is required. Lodging, meals, travel are paid for.
- Achieve and exceed the quota for your region in terms of devices bought at the correct prices.
- Plan for trade shows, dinners, etc.
- Sales Presentations and Relationship Building skills
- Customer Service and Communication skills
- New Business Development expertise
- Strong interpersonal and negotiation skills
- Ability to travel within the Northwest region
- Experience in the technology or education industry is a plus
- Bachelor's degree in Business Administration or related field
Qualifications
- Minimum of 5 years experience selling/buying to Tech Directors in K-12.
- Possess a valid driver's license with a clean driving record.
- Must live within the Northwest region of the US.
- Must be professional and possess excellent communication skills, as well as energetic and self-motivated.
- Bachelor's degree in Business, Sales, Marketing preferred.
SLM takes pride in being an equal opportunity employer. We are committed to maintaining a diverse, equitable, and inclusive team. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, and/or related medication conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military/veteran status, disability, or any other characteristic protected by applicable law. Employment is decided by qualification, merit, and business needs.
Job Type: Full-time
Reports to: Regional VP of Procurement
NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.
Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.
If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .
AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.
Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.
Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).
GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.
Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.
Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.
The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.
Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.
Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.
Locations are offered based on the current needs of the service at that time.
Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.
Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.
Collecting, refining, and analyzing strategic and tactical intelligence.
Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.
See the U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.
You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.
Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.
Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.
Highly skilled in writing comprehensive arrest, criminal and incident reports.
Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.
Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.
OR GS-11 Education Substitution for experience: A Ph.D.
or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.
OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.
This will be calculated using your resume and unofficial transcripts submitted with your application.
AND U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.
Your copies must include the expiration and capacity pages of your MMC.
Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.
It cannot be pending additional information for MMLD application process.
You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the "Required Documents" section below for additional resume requirements.
Other Requirements Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d), or creditable service covered by Title 5 U.S.C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.
You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
PilotCBP Air Interdiction Agent
NEW RECRUITMENT AND RETENTION INCENTIVES!
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demandAPPLY TODAY!
DONT FORGET TO CHECK OUT THE INCENTIVES SEE SALARY SECTION BELOW!
Duty Locations
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:
Southeast Region:Homestead, FL and CAMB:Aguadilla, PR
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
NASOC UAS locations:Sierra Vista, AZ; San Angelo, TX
Duties and Responsibilities
As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:
- Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
- Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
- Collecting, refining, and analyzing strategic and tactical intelligence.
- Supporting search and rescue and humanitarian efforts.
Salary and Benefits
Begin your career as an Air Interdiction Agent (AIA) and make up to $85,270 to - $110,846 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below).
Recruitment Incentive:New hires may be eligible to receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102. Eligibility will be determined by Human Resources.)
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).
- GS-11, 1st year annual pay - $106,588
- GS-12, 2nd year annual pay - $127,754
- GS-13, 3rd year annual pay - $151,918
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
- GS-11, 1st year annual pay - $115,115
- GS-12, 2nd year annual pay - $137,974
- GS-13, 3rd year annual pay - $164,071
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
- GS-11, 1st year annual pay - $127,906
- GS-12, 2nd year annual pay - $153,305
- GS-13, 3rd year annual pay - $182,302
Retention Incentive: Retention Incentive is contingent on eligibility. Eligibility will be determined by Human Resources.
- RI: Retention Incentive (25% for UAS Sites, Sierra Vista, AZ, Grand Forks, ND, San Angelo, TX)
- RI: Retention Incentive (25% for Key West, FL)
RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) and subordinate locations)
Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications
Experience:You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
- Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
- Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
- Developing strategies and coordinating aircraft and ground assets.
- Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
- Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums:
Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
- Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
- Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
- Helicopter Rated: Rotorcraft Helicopter with instrument rating.
- Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 4, 2026)
UAS Flight Hours:Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the ""Total flight time"" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the ""day before an individual's 37th birthday"" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service -Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference Eligibility: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decisionIsabellav.Dept of State,the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training:This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply
There Are Three Ways to Apply to Become an Air Interdiction Agent:
- Fill out theAir Interdiction Agent applicant checklistand email it to a recruiter at along with a copy of your resume; OR
- Apply onUSAJOBS;OR
- Apply onAirline Apps.
Stay Updated Opt into CBPs talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. Youll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
RequiredPreferredJob Industries- Government & Military
Join our group as we continue to grow in exciting new directions.
Our cardiology team, comprised of 10 physicians and four advanced practice providers, is known for being the preferred group for cardiac services in northern Illinois and southern Wisconsin.
We are at the forefront of cardiovascular innovation and are proud to offer advanced procedures and treatments to our patients.
Clinic onsite with five state-of-the-art cath labs Call schedule is 1:7 during the week, 1:8 on weekends.
Academic appointment and teaching available with University of Illinois College of Medicine at Rockford Quick access to Chicago, Madison, and Milwaukee with low small-town cost of living Participation in the growth and development of new procedures and cardiac treatments, including CardioMEMS and Watchman, with plans to expand into TAVR.
Newly renovated five-room cath lab Dedicated APP support to streamline workflow and patient management Large referral base of more than 100 primary care providers in our medical group Opportunities to work with medical students and family medicine residents, as well as an academic appointment with the University of Illinois Excellent tertiary specialty support from the University of Wisconsin Weekly Schedule: 2 days in clinic 1 full day in the lab At least 1 Helper Day AM: options include rounding on patients if the census was high, seeing patients in the clinic, working in non-invasive lab PM: typically spent reading studies in the lab Fifth weekday options: Rounding: if you had weekend rounding (rotation is 1:8), you would be in the hospital on Friday for that week.
You wouldn t be in the hospital rounding unless it was your week to round (rotation is 1:9 for M-Th rounding).
Helper: You may have a second day of filling in where the need is highest (See above.) Post-Call ( Admin ) Day: While on guarantee, all physicians have 12 post-call days following their weekend of rounding.
This can be taken any day, Monday-Friday.
Once off guarantee, you will have 24 post-call days.
One of these days can be Monday-Friday, the second day must be taken Tuesday-Thursday.
Employment Package: Highly competitive guaranteed salary with production incentive, signing/retention bonus options, along with comprehensive benefit package including: Flexible insurance package with health, dental, vision, disability and life Generous vacation and CME benefits Flexible retirement program with corporate contribution Professional society dues and association fees Interview and relocation expenses Academic appointments available with University of Illinois College of Medicine Award-winning health system provides wellness benefits, on-site day care, sick-child care, and concierge services.
Malpractice with tail coverage options Comprehensive, family-friendly benefits including health, dental, life, and malpractice insurance Six weeks of paid time off The Community: Rockford and northern Illinois offer world-class attractions, outstanding recreation opportunities and beautiful parks all at a cost of living significantly below those of most metropolitan areas.
And for a quick visit, Chicago, Milwaukee and Madison are each just 90 minutes away or less.
The Greater Rockford area offers superb cultural, recreational and outdoor amenities along with an eclectic arts community of theater, symphony, museums and dance.
With an award-winning park district, Rockford also offers unrivaled outdoor recreation, markets and ethnic festivals, plus Golf Digest-ranked golf courses, endless bike trails and extensive indoor and outdoor sports centers.
In addition, we have excellent private, parochial and public school options, including the renaissance Gifted Academy with graduates ranked in the top 5 percent nationally.
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At MVP Health Care, we're on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference-every interaction, every day. We've been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.
What's in it for you:
- Growth opportunities to uplevel your career
- A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
- Competitive compensation and comprehensive benefits focused on well-being
- An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.
You'll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.
The Medical Director provides clinical expertise and leadership in delivering timely first- and second-level clinical determinations in accordance with MVP Health Care's policies, state and federal regulations, national accreditation standards, and benefit interpretations. This role supports collaboration across Utilization Management, Case Management, Appeals, and other Health Management divisions to improve clinical outcomes and operational efficiency. The Medical Director also contributes to quality initiatives, cost control strategies, and consistency in medical decision-making across all business lines.
Key Responsibilities
- Render first- and second-level clinical determinations based on medical necessity criteria, MVP policies, and regulatory guidelines.
- Collaborate with Utilization Management, Case Management, and Appeals teams to enhance care quality and service utilization.
- Support implementation of quality improvement initiatives in a matrixed environment.
- Identify and execute strategies to promote medication adherence, care management, and cost containment.
- Participate in Medical Director training sessions, meetings, and conference calls.
- Provide transactional coverage outside normal business hours on a rotational basis, including weekends.
- Perform other duties as assigned.
Position Qualifications
Education:
- MD or DO with current, unrestricted licensure in any U.S. state.
- Eligible for licensure in New York and Vermont.
- Board certification in an ABMS-recognized primary care or specialty discipline.
Experience:
- Minimum 10 years of clinical practice with demonstrated leadership experience.
- At least 3 years in a managed care environment preferred.
- Experience with post-acute care initial and appeal determinations is preferred
Required Skills:
- Strong organizational, communication, and writing skills for functioning in a highly matrixed environment.
- Ability to communicate effectively with physicians, practice staff, and facility personnel.
- Proficiency in computer systems and electronic documentation.
- Ability to critically evaluate and research medical literature
Preferred Skills:
- Knowledge of quality improvement programs (HEDIS, STAR, CAHPS measures).
- Familiarity with NCQA requirements
Pay Transparency
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
We do not request current or historical salary information from candidates.
$200,056.00-$266,074.00
MVP's Inclusion Statement
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.
MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.
To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .
Job description
We’re Hiring: Physical Therapist
Benton Harbor / Stevensville, MI
Full-Time | No Weekends | Flexible Schedule
$85,000-$110,000
Rx Physical Therapy is expanding, and we’re looking for a motivated, high-energy Physical Therapist to join our team. If you’re passionate about movement, athletics, and delivering truly personalized care, this is a place where you can thrive clinically without sacrificing work–life balance.
Why You’ll Love Working Here
Be Rewarded for Great Work
- Competitive compensation package: $85,000-$110,000 (based on experience)
- Overtime available at 1.5x pay (never required)
Practice at a High Level
- One-on-one, 60-minute treatment sessions
- No double or triple booking — quality always comes first
- Productivity expectations of 4–5 units per visit
- Active, athletic patient population
Train in an Elite Athletic Environment
Our private practice includes two premier locations, including our flagship clinic inside the Renaissance Athletic Club near Harbor Shores Golf Resort, with access to:
- Free gym membership at Renaissance Athletic Club
- Dedicated treatment studio
- Extensive free weights & strength equipment
- AlterG treadmill
- Yoga studio & lap pool
- Outdoor turf field for sport-specific training and conditioning
- Gym-based, performance-focused rehab setting
Grow Clinically & Professionally
- Continuing education allowance
- Exposure to sports medicine, orthopedics, and performance-based rehab
- Support for certifications (Dry Needling, CSCS, Pilates, FMS/SFMA, TPI, and more)
Maintain Work–Life Balance
- No weekends
- 40 hours per week
- Predictable schedule with no take-home documentation
Who We’re Looking For
- Licensed Physical Therapist (or soon-to-be licensed)
- 1–2+ years outpatient ortho or sports PT experience preferred
- Strong interest in sports, fitness, and active populations
- Energetic, team-oriented, growth-minded
Interested?
Apply today or send us a message — we’d love to connect.
New Position -Pediatric Radiology
The Driscoll Health System is recruiting a BC/BE Pediatric Radiologist in Edinburg, Texas, Driscoll Children’s Hospital Rio Grande Valley! This is a NEW opportunity; the Pediatric Radiology group consists of four (4) Radiologists. The ideal candidate, MD/DO, will be board-certified or board-eligible in Diagnostic Radiology and have completed a fellowship in Pediatric Radiology. A CAQ in Pediatric Radiology is desired but not mandatory. Successful applicants will enjoy a highly competitive compensation package, health, life, disability, and malpractice insurance with tail, retirement plans, paid time off, CME allowance, and a sign-on bonus! This opportunity allows for a great combination of rewarding work along with a quality lifestyle.
About Driscoll Children's Hospital - Rio Grande Valley
Our second, nearly completed, 119-bed hospital is in Edinburg, Texas. Importantly, it will be the only designated, freestanding Children’s Hospital within 150 miles! The new eight-level hospital will be located on the campus of Doctors Hospital Renaissance Health, making it the only designated, freestanding children’s hospital in the Rio Grande Valley. Through the vision and generosity of its founder, Clara Driscoll, Driscoll Children’s Hospital opened in Corpus Christi, Texas in 1953. The new location will further the mission to provide medical care to all children of South Texas by providing the following pediatric services: pediatric specialists, acute inpatient and outpatient surgery, emergency services, Level III NICU, PICU, Rehabilitation, physical therapy, occupational therapy, speech therapy, imaging, laboratory and child life program.
About Edinburg, Texas
Edinburg is a charming and historic city providing families with cultural diversity and unique opportunities to enjoy world-class outdoor activities, including sporting events, hunting, fishing, surfing, and wind sports. The area has strong school districts, both public and private, and is a wonderful place to call home.
Enjoy living in a charming and historical city with a variety of interesting and unique activities! Ranked by Forbes as the “best performing and fastest growing areas in the nation”. There are five different educational institutions; the University of Texas-Rio Grande Valley, The University of Texas-Brownsville, Texas Southmost College, Texas State Technical College and South Texas College. The mild climate allows for year-round outdoor family activities such as golf, cycling, and tennis.
Finally, the cost of living is low, compensation is high and there are no state taxes!
Apply today!
Phone: 361-694-5906
Email:
Role Description
Position: Production Supervisor
Company: American Bath Group (ABG)
Location: South Boston, VA
Shift: 2nd Shift (4:00 PM – ~2:00 AM)
Reports To: Plant Manager
ABOUT ABG
American Bath Group (ABG) is a leading North American manufacturer of bathware products serving residential, multifamily, hospitality, and e-commerce channels. ABG operates more than 35 manufacturing facilities and 15 distribution locations across North America and is a portfolio company of Centerbridge Partners.
ABG operates with a founder-led, execution-driven culture built around measurable performance, operational accountability, and disciplined growth.
At the plant level, supervisors are given:
- Real authority and ownership
- Clear KPI expectations
- Direct visibility into performance outcomes
- Exposure to multi-line composite manufacturing
- Advancement pathways across a multi-plant network
This is a performance environment. Leaders who deliver results are given runway.
THE OPPORTUNITY
The Production Supervisor – Lower Building (LRTM) will stand up and stabilize a brand-new second shift by installing disciplined manufacturing leadership, delivering defined KPI performance, and building a cross-trained, accountable team capable of operating independently within 12 months.
This role operates within Light Resin Transfer Molding (LRTM) manufacturing.
Light Resin Transfer Molding (LRTM) is a closed-mold fiberglass composite process in which dry reinforcement (fiberglass mat or fabric) is placed into a mold, resin is injected under controlled pressure, and the part cures inside the mold to produce structurally consistent, cosmetically controlled composite products.
The process requires:
- Resin ratio and material usage discipline
- Cure-cycle awareness
- Mold handling precision
- Standard work adherence
- Strong math literacy and documentation rigor
This is cell-based composite manufacturing — not continuous flow automation.
This is not a turnaround of broken process.
The process exists. The shift does not.
This leader will be the highest-ranking authority on site during second shift and must operate with independent judgment, production rigor, and cultural steadiness.
CORE MANDATE
Within 12 months, this leader must:
- Launch and stabilize a new second shift
- Deliver ~50 parts per shift (scaling with production plan)
- Maintain ≥98% quality
- Sustain 98–99% on-time shipment alignment
- Achieve defined MHPU labor productivity targets
- Reduce turnover to ≤25% (aspirational 8–10%)
- Implement cross-training coverage across the shift
- Ensure the shift functions independently without day-shift rescue
Success equals stability + predictability + metric discipline.
YEAR ONE CRITICAL SUCCESS FACTORS
1. Shift Launch & Stabilization
- Onboard and train 11–15 initial team members (scaling upward)
- Install norms and expectations early
- Execute effective hot handoff from first shift
- Establish standard work adherence
- Prevent “night shift drift”
2. Production & KPI Discipline
- Deliver consistent output (~50 parts per shift)
- Sustain ≥98% quality
- Maintain shipment alignment
- Hit MHPU targets
- Control scrap and rework within plant thresholds
3. Labor & Cultural Stability
- Reduce turnover below 25%
- Install skill matrix and cross-training redundancy
- Maintain documentation rigor
- Lead across culturally diverse workforce with approachability
4. Operational Discipline
- Enforce standard work
- Lead structured root cause analysis (5 Whys, Fishbone)
- Maintain resin/material usage accuracy
- Plan shift execution prior to production start
WHAT THIS ROLE IS NOT
- Not retail or food-service leadership transitioning into manufacturing
- Not a theoretical Lean practitioner without floor ownership
- Not a turnaround executive
- Not a hands-off delegator
- Not an ego-driven “know-it-all”
- Not someone requiring constant oversight
This role fails when leadership is unapproachable, administratively weak, or resistant to standard work.
LEADERSHIP PROFILE — OPERATOR / STABILIZER (WITH BUILD CAPACITY)
Behavioral Profile:
- Floor-present and visible
- Calm under stress
- Low ego, high accountability
- Willing to escalate when necessary
- Structured and paperwork-disciplined
- Culturally adaptable
Operating Tempo:
- Daily KPI tracking
- Pre-shift planning discipline
- Immediate correction of deviations
- Clear shift communication
EXPERIENCE REQUIREMENTS
Required:
- Manufacturing leadership experience (production environment)
- Direct supervision of hourly workforce
- KPI literacy (Output, Quality %, MHPU, Throughput)
- Ability to operate independently on second shift
Preferred:
- Composites, fiberglass, FRP, LRTM, vacuum infusion, or similar
- Root cause tools (5 Whys, Fishbone)
- Bilingual (English/Spanish)
Not Required:
- Full P&L ownership
- Multi-site leadership
- Deep industry tenure (transferable manufacturing acceptable)
The Associate Medical Director is responsible for improving the quality and efficiency of medical care in his/her clinics of responsibility.
Primary Responsibilities: Develops and maintains collegial relationships with contracted/employed physicians in order to support the business efforts of the organization Conducts and directs functional Patient Care Coordination (PCC)/PTG meetings Implements market initiatives and holds teams accountable for metrics/performance.
Ensures processes and procedures are aligned with the business objectives Quality: Identifies, directs, and executes continuous quality improvement activities to achieve federal quality metrics as well as other quality initiatives/targets, to include but not limited to, primary care medical home and joint commission Risk adjustment: Understands and executes on risk adjustment initiatives Attends and actively engages in leadership meetings Market Operations is the dyad partner.
Expected to work collaboratively with operations and matrix partners Mentors and coaches medical group providers as well as contracted providers as appropriate based on specific initiatives Works in matrix relationship with cost and care team as well as QRA/Care 360 and other market and matrix partners Performs all other related duties as assigned Expected to become competent in Tableau and other informatics/reports required to achieve market metrics/objectives Required to manage direct reports, complete all necessary HR evaluations, and other items related to managing direct reports
The PPO Medical Director is responsible for improving the quality and efficiency of medical care in his/her clinics of responsibility.
Primary Responsibilities: Develops and maintains collegial relationships with contracted/employed physicians in order to support the business efforts of the organization Conducts and directs functional Patient Care Coordination (PCC)/PTG meetings Implements market initiatives and holds teams accountable for metrics/performance.
Ensures processes and procedures are aligned with the business objectives Quality: Identifies, directs, and executes continuous quality improvement activities to achieve federal quality metrics as well as other quality initiatives/targets, to include but not limited to, primary care medical home and joint commission Risk adjustment: Understands and executes on risk adjustment initiatives Attends and actively engages in leadership meetings Market Operations is the dyad partner.
Expected to work collaboratively with operations and matrix partners Mentors and coaches medical group providers as well as contracted providers as appropriate based on specific initiatives Works in matrix relationship with cost and care team as well as QRA/Care 360 and other market and matrix partners Performs all other related duties as assigned Expected to become competent in Tableau and other informatics/reports required to achieve market metrics/objectives Required to manage direct reports, complete all necessary HR evaluations, and other items related to managing direct reports Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
VWR is hiring! We are seeking a detail-oriented, team collaborator to join our team as a Lab Furniture Sales Specialist, supporting our New England territory.
The Furniture Specialist is a self-starter that works collaboratively with local sales representatives, under limited supervision, to work with existing and new customers across many segments (pharma, healthcare, commercial, electronics manufacturing, education, research, etc) to outfit their laboratory space with a myriad of laboratory furnishings. This is a highly active position that requires interacting with higher level decision makers, along with the architects, corporate real estate brokers, and general contractors.
If you are an energetic professional who is interested in joining a world class sales organization - let's talk!
The team
Avantor's Lab Furniture Sales team works within the matrix of general sales representatives, supply partners, operations, project managers, and customer service teams to deliver complete furniture solutions. This includes going from concept to installation of laboratory furnishings in renovations, expansions, tenant improvements, or similar projects. Other providers can deliver a lab, but delivering one that is versatile, flexible, and ready for science, takes a foundation and expertise that can be uniquely found here at Avantor and within your team.
What we're looking for
- Education: Bachelor's Degree, required
- Experience: 5+ years sales experience, preferably in laboratory, construction material sales, systems furniture, or other furnishings. Space planning and/or construction renovation experience preferred.
- Technical: Familiarity with products in CSI divisions 10, 11, 12
- Preferred Qualifications:
- Advanced Excel and analytical skills
- Experience working a complex/matrix environment
- Salesforce and SAP experience
- Project Management and ability to use AutoCAD/Revit
- Experience developing business relationships with owners and executive level decision makers, along with architects, engineers, general contractors, facilities managers, and EH&S personnel.
- Experience building a business case and delivering ROI to all levels within an organization (including C-suite)
How you will thrive and create an impact
- Be a self-starter that exhibits drive, judgement, and influence; is motivated, recognizes opportunities, communicates ideas and acts with little direction in a fluid and matrixed environment
- Understand customer needs through relationship building and interpersonal skills while asking clarifying questions to ensure accurate and timely delivery of solutions
- Build and lead our strategy deliver our strategic portfolio with customers across various markets.
- Pitch value proposition to potential customers using our Design Showroom, Revit tools, web platforms
- Screens potential business deals by analyzing market strategies, deal requirements and the impact to financials
- Maintain strong external partnerships with manufacturers and extended selling teams
- Exhibit curiosity both with customers and within the Avantor team
- Ability to travel 30% (customer sites, meetings, overnights, etc.)
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
Pay Transparency
The expected pre-tax pay for this position is,
$83,800.00 - $142,715.00This reflects base salary.
This position is subject to incentive compensation, where the expected pre-tax Target Cash Opportunity ("TCO") for this position is based on the achieved sales and in the amount/range of,
$98,600.00 - $167,900.00Actual pay may differ depending on relevant factors such as prior experience and eligible geographic location.
TCO is defined as Base Salary + Target Sales Incentive (Sales Incentive eligible role only).
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Know Your Rights poster.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
Title:Sr. Manager Data Governance
Location: Richardson, TX Hybrid
Duration: 6 months possibility of FTE conversion yes
JOB SUMMARY
This position incubates and establishes a leading-edge global Data Governance function to support business segments, corporate functions and the Digital & Technology stakeholders. The responsibility includes
- Liaise directly with clients and account teams to provide strategic direction on implementation of data governance programs, best practices, adoption of standards, mast data management, and data quality improvement while leveraging leading-edge data governance tools and technology.
- Collaborate with and manage highly performing data governance and data management professionals that support occupier clients and account teams.
- Provide support on data strategy execution in the adoption of data products including enterprise data platform that provides game-changing analytics in the CRE industry.
- Serve as the data governance champion of strategic data products and supporting metadata and reference data.
- Implement and support data ownership and stewardship programs for stakeholders across the business to ensure that account teams adopt improved data governance and management practices.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Participate in the strategy, planning, and execution for Enterprise Data Governance at, focusing on Building Operations & Experience (BOE) business segment. Ensure the company has urgency, sensitivity and thought leadership for competitive capabilities around data.
- Demonstrated leadership experience in a large, complex, global organization, including the ability to effectively work and communicate across organizational lines. Ensure business stakeholder understanding, alignment and commitment to the objectives of the data governance and management program(s). Be the champion and evangelist for data, the business value, and the potential innovations. Be the trusted advisor to senior leadership and peers.
- Demonstrated experience in building relationships and leading high-performing teams with top talents around the world. Build a high performance environment and execute a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vision/ values/ business strategy and managing succession and development planning for the team.
- Collaborate with partners across business segments/ business lines, regions and accounts to develop consistent data governance capabilities at all levels, influencing decisions relating to policy, practices, supporting technology, and talent development.
- Establish leading data management practices and shared services relating to data quality, data provisioning, metadata, lineage, reference data, issue management and change management.
- Implement data governance as commodity services that could be leveraged by various clients in different industries. Understand clients' appetite and risk culture in day-to-day support activities and decision-making.
- Establish account team data governance programs. Define data domains and implement business oversight via essential data governance organizations and RACI (i.e. central data governance function, Data Ownership and Stewardship Program, etc.). Establish data standards, policies and controls. Design and implement the framework, including associated processes, necessary to sustain a data control environment. Monitoring compliance with data policies and standards
- Establish account team and cross-account data quality framework necessary to enable data quality reporting, issue identification, remediation and tracking, ultimately ensuring trust and confidence in data across domains.
- Guide the client accounts to adopt the strategic data products including existing account migrations and new account transitions. Manage data to support and its clients' business intelligence and scale appropriately with business growth.
- Experience in leading and driving leading-edge data innovation initiatives including big data, cloud computing, IoT, data virtualization and federation, etc., is a plus.
- Create and implement strategic approaches, plans, timelines, preparation of business cases to ensure expedited handling of client data protection, and other data compliance and security requirements.
- Develop and implement metrics needed to monitor/ report on data governance and data management progress
- Develop communication approaches and change management strategies; determines presentation focus and emphasis and prepares board-level presentations.
- Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Manages the planning, organization, and controls for a major functional area or department. Position will be responsible for managing direct reports across the Americas region and working with peers across all regions, requiring flexibility in schedule. May also be responsible for matrix reports. This position requires subordinates' recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight years of related experience and/or training, including five years of experience at the management level.
- 5 or more years of progressively responsible management positions in complex organizations required. Demonstrated success with high visibility projects, leaders in technology use and development, change management, budget and business case development and staff development.
- 5 or more years of related experience in related industry; commercial real estate management preferred.
- 7 or more years of data management related experience such as data analysis, data governance, enterprise information management, data modeling, and data quality management. analytics experience desired, i.e., data visualization, data analytics, data mining, business intelligence, etc.
- Candidates must have experience working in large organizations with geographically dispersed teams and complex technical environments.
- Experience in dealing with internal and external customers, service providers and vendors. Must be able to manage competing priorities. Needs to be resilient; resolving conflicts quickly to achieve desired business results.
- Bachelor's degree in business administration, Information Management, MIS, Business Intelligence and Data Science, Library Science, Computer Science or related fields; advanced degree preferred.
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
- Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
- Ability to establish and maintain a high level of customer trust and confidence in the overall information and analytics space
- Excellent oral, written, and presentation communication skills. Strong negotiation and group facilitation skills; ability to move a process forward, while meeting the needs of a variety of clients.
- Excellent collaboration, influence and leadership skills. Ability to work with various levels of peers including analysts, developers and executives regarding complex business and data related issues.
- Relationship management skills that include excellent listening and consultative capability, the ability to influence and negotiate with business and technology partners to drive change, and the ability to take a broad perspective and make key connections
FINANCIAL KNOWLEDGE
- Requires basic knowledge of financial terms and principles.
- Participates in complex financial/business analysis and report reviews prepared peers or leaders.
- Manages to and oversees department budget.
REASONING ABILITY
- Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
- Understanding of global organizational design and the ability to shape and drive large-scale, cross-functional programs around people, technology, processes, and tools.
- Demonstrated ability to balance long-term strategy with quick wins.
- Demonstrated ability for strategic influencing and education of cross-functional stakeholders about the strategic importance and value of data governance
- Excellent managerial skills; collaborative, imaginative, resourceful, reliable, technically savvy.
- Superior analytical and creative problem-solving skills. Demonstrated successes in data analysis, drawing conclusions and improvement. Apply listening and consultative skills to understand business needs; be able to interpret requirements, identify impacts and analyze problems to determine impacts to business processes across the organization.
- Ability to work well under deadlines, ability to work in a multi-tasking production environment to make good judgments about competing priorities.
- Ability to tell a story to explain or sell a concept.
OTHER SKILLS and/or ABILITIES
- Utilizes an entrepreneurial approach and develops innovative solutions.
- Ability to write business cases, process maps, presentation materials and articles using distinctive style.
- Ability to make effective and persuasive presentations on complex topics across various levels of leadership
- Expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment.
- Ability to use strong conceptual and analytical skills to generate insights and recommendations.
- Demonstrated information management and quantitative skills, including working knowledge of IT infrastructure, various technologies/ platforms, and aligned vendor solutions with enterprise strategic priorities.
- Experience managing small to mid-size teams and delivering results.
- Thorough knowledge of cutting-edge data management tools, industry advances, etc.
- Superior project management/ consulting and leadership skills. Demonstrated ability to facilitate complex, mission critical projects and to develop, participate in and guide multi-disciplinary work teams. Manage task timelines and deliverable schedules and share concerns about deliverables, timelines, and issues with Data Governance services or deliverables.
- Superior ability to manage, manipulate and analyze raw data, draw conclusions, and develop actionable recommendations using technology. Articulate the issues and resolutions via business-friendly communications. Serve as primary day-to-day contact for regional data management issues.
- Advanced understanding of data quality management. Knowledge of data governance and how it impacts business processes.
- Knowledge of master data management in a global environment, including data lifecycle and maintenance processes.
- Skills in MS Visio, Word and PowerPoint is a plus.
- Experience with reference data management tools at including Collibra, MS Excel, SQL query, etc., is a plus.
- Software development lifecycle knowledge, with background in agile philosophies and
Senior Department Manager - Engineering (Cross-Functional)
Location: Charlotte, NC
Department: Engineering
Reports To: Director of Engineering
Employment Type: Full-Time
About the Role
We are seeking a cross-functional Engineering Manager to lead the planning and execution of engineering for combined-cycle power plant projects. This leader will be responsible for technical execution, quality, and disciplined procedures, ensuring effective information flow across engineering disciplines and seamless integration with construction, project management, supply chain, and field services. The role requires a business-minded manager who can drive staffing, manage budgets, champion the use of our High Value Engineering (HVE) center, and hold teams accountable while modeling servant leadership.
Why Join Us
- Lead high-impact, grid-relevant projects in a critical energy segment.
- Influence execution methods, tools, and standards across the portfolio.
- Grow and mentor a large, high-performing, cross-functional team.
What You’ll Do
Cross-Functional Leadership & Information Flow
- Orchestrate work across mechanical, electrical, I&C, civil/structural, and field engineering teams with clear interfaces, handoffs, and deliverable owners.
- Establish and enforce information flow processes (e.g., requirements management, design inputs/outputs, change management, RFI/submittal workflows) to minimize rework and schedule risk.
- Ensure engineering decisions reflect constructability and downstream impacts on procurement, construction means/methods, commissioning, O&M, and client requirements.
Technical Execution & Quality Ownership
- Own the technical execution plan and quality of engineering deliverables (calculations, drawings, 3D models, data sheets, specs, studies, and vendor documents).
- Lead phase-gate reviews, design reviews, constructability reviews, and management of change (MOC).
- Implement procedures, checklists, QA/QC hold points, and compliance with codes/standards for combined-cycle facilities (e.g., ASME, API, NFPA, NEC/NFPA 70, NERC, and applicable environmental/permitting requirements).
- Drive lessons learned and continuous improvement across projects and portfolios.
Team Leadership (100+ People, Direct, Indirect & Matrix)
- Lead and influence large, direct, indirect and matrixed teams of 100+ across in-house staff, contractors, and HVE resources.
- Set expectations, drive accountability, and cultivate a servant leadership culture that emphasizes clarity, follow-through, and psychological safety.
- Coach discipline leads/PMs; ensure clear scope, deadlines, and ownership.
Staffing, Resource Planning & HVE Center Utilization
- Own project staffing plans, demand forecasting, and leveling; align resources with schedules and budgets.
- Champion the High Value Engineering (HVE) center: identify opportunities, define scope split, standardize interfaces, and track productivity/quality metrics to maximize value.
- Partner with Department Managers & Talent Acquisition on proactive hiring initiatives and critical role coverage.
Required Qualifications
- Bachelor’s degree in Mechanical, Electrical, Civil/Structural, Chemical, or related engineering field from an ABET/EAC accredited program.
- Minimum 20 years of experience (w/ PE); or 25+ years of experience without a PE
- Demonstrated leadership of large teams (50-100+ people) - direct, indirect and matrixed - across multiple disciplines.
- Proven ownership of technical execution and quality with strong procedure orientation and information-flow governance.
- Solid understanding of gas turbines, HRSGs, steam turbines, balance of plant, I&C, and electrical systems.
- Experience managing budgets, forecasts, and performance metrics (e.g., EVMS, productivity, cost/schedule variance, change management).
- Strong communication skills and the ability to influence across stakeholders.
Preferred Qualifications
- 10–15+ years delivering combined-cycle power plant projects across design, procurement, construction, commissioning, and handover.
- Professional Engineer (PE) license; ability to oversee stamping strategy and licensing compliance across jurisdictions.
- EPC or OEM/EPCm experience with phase-gated execution from FEED through commissioning/startup.
- Familiarity with standards and practices: ASME/ANSI, API, NFPA/NEC, NERC, OSHA, environmental permitting, and grid interconnection.
- Tools exposure: Primavera P6 or MS Project, Navisworks/Clash, CAESAR II, ETAP, plant design suites, PLM/PDM, EDMS, and analytics/reporting tools.
- Experience with Advanced Work Packaging (AWP), modularization, and construction-driven design.
- Background in leveraging High Value Engineering centers with defined SLAs, KPIs, and quality gates.
Senior Department Manager - Engineering (Cross-Functional)
Location: Charlotte, NC
Department: Engineering
Reports To: Director of Engineering
Employment Type: Full-Time
About the Role
We are seeking a cross-functional Engineering Manager to lead the planning and execution of engineering for combined-cycle power plant projects. This leader will be responsible for technical execution, quality, and disciplined procedures, ensuring effective information flow across engineering disciplines and seamless integration with construction, project management, supply chain, and field services. The role requires a business-minded manager who can drive staffing, manage budgets, champion the use of our High Value Engineering (HVE) center, and hold teams accountable while modeling servant leadership.
Why Join Us
- Lead high-impact, grid-relevant projects in a critical energy segment.
- Influence execution methods, tools, and standards across the portfolio.
- Grow and mentor a large, high-performing, cross-functional team.
What You’ll Do
Cross-Functional Leadership & Information Flow
- Orchestrate work across mechanical, electrical, I&C, civil/structural, and field engineering teams with clear interfaces, handoffs, and deliverable owners.
- Establish and enforce information flow processes (e.g., requirements management, design inputs/outputs, change management, RFI/submittal workflows) to minimize rework and schedule risk.
- Ensure engineering decisions reflect constructability and downstream impacts on procurement, construction means/methods, commissioning, O&M, and client requirements.
Technical Execution & Quality Ownership
- Own the technical execution plan and quality of engineering deliverables (calculations, drawings, 3D models, data sheets, specs, studies, and vendor documents).
- Lead phase-gate reviews, design reviews, constructability reviews, and management of change (MOC).
- Implement procedures, checklists, QA/QC hold points, and compliance with codes/standards for combined-cycle facilities (e.g., ASME, API, NFPA, NEC/NFPA 70, NERC, and applicable environmental/permitting requirements).
- Drive lessons learned and continuous improvement across projects and portfolios.
Team Leadership (100+ People, Direct, Indirect & Matrix)
- Lead and influence large, direct, indirect and matrixed teams of 100+ across in-house staff, contractors, and HVE resources.
- Set expectations, drive accountability, and cultivate a servant leadership culture that emphasizes clarity, follow-through, and psychological safety.
- Coach discipline leads/PMs; ensure clear scope, deadlines, and ownership.
Staffing, Resource Planning & HVE Center Utilization
- Own project staffing plans, demand forecasting, and leveling; align resources with schedules and budgets.
- Champion the High Value Engineering (HVE) center: identify opportunities, define scope split, standardize interfaces, and track productivity/quality metrics to maximize value.
- Partner with Department Managers & Talent Acquisition on proactive hiring initiatives and critical role coverage.
Required Qualifications
- Bachelor’s degree in Mechanical, Electrical, Civil/Structural, Chemical, or related engineering field from an ABET/EAC accredited program.
- Minimum 20 years of experience (w/ PE); or 25+ years of experience without a PE
- Demonstrated leadership of large teams (50-100+ people) - direct, indirect and matrixed - across multiple disciplines.
- Proven ownership of technical execution and quality with strong procedure orientation and information-flow governance.
- Solid understanding of gas turbines, HRSGs, steam turbines, balance of plant, I&C, and electrical systems.
- Experience managing budgets, forecasts, and performance metrics (e.g., EVMS, productivity, cost/schedule variance, change management).
- Strong communication skills and the ability to influence across stakeholders.
Preferred Qualifications
- 10–15+ years delivering combined-cycle power plant projects across design, procurement, construction, commissioning, and handover.
- Professional Engineer (PE) license; ability to oversee stamping strategy and licensing compliance across jurisdictions.
- EPC or OEM/EPCm experience with phase-gated execution from FEED through commissioning/startup.
- Familiarity with standards and practices: ASME/ANSI, API, NFPA/NEC, NERC, OSHA, environmental permitting, and grid interconnection.
- Tools exposure: Primavera P6 or MS Project, Navisworks/Clash, CAESAR II, ETAP, plant design suites, PLM/PDM, EDMS, and analytics/reporting tools.
- Experience with Advanced Work Packaging (AWP), modularization, and construction-driven design.
- Background in leveraging High Value Engineering centers with defined SLAs, KPIs, and quality gates.
PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position.
ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas.
When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards.
I. PROFITABILITY
A.Planning
1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth.
2.Achieves planned/budgeted profits, as communicated by the RGM. This involves:
- a.Using established control systems and procedures to measure actual results and to identify deviations from planned results.
- b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan.
B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance.
C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized.
1. Performs Banking Transactions
- a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.)
- i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund.
- ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day.
- iii. The final deposit will be all remaining cash plus checks, minus the change fund.
- iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository.
- v. Assure the “Weekly Deposit Log” is completed for each deposit made.
- b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers.
- i. Picks up validated deposit slips at the bank.
- ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”.
- iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork.
D.Controls cash drawers and team member “banks”, following all established manual and computer procedures.
1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe.
2. Establishes cash banks for delivery drivers.
3. As needed, will operate cash drawer following established procedures for cash drawer operation.
4. As necessary, money is removed from cash drawers from time to time and secured in the safe.
5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office.
6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers.
7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions.
8. Inform the RGM anytime cash short exceeds $5 for a day.
9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers.
E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes:
1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant.
2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes:
- a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received.
- b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task.
- c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip.
3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant.
4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products.
5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label.
6.Assures the correct order entry procedures are followed by all order takers.
7.Assures compliance with team member consumption policies.
8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines.
9.Communicates goals to team members and follows up with team members to ensure goals are being met.
10.The following tools are used to aid in controlling Cost of Sales:
- FMS Product Cost Analysis Report
- FMS Daily Ideal Usage Report
- FMS Weekly Worksheet Report
- Bonus Calculation Sheet
- Profit and Loss Statement
- The General Ledger
- Prep Variance Report
- Daily Prep Variance Report
F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:.
1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed.
2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift.
3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift.
4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets.
5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift.
6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations.
7.Making appropriate recommendations to the RGM regarding wages within Company guidelines.
8.Eliminating overtime hours for team members who are paid on an hourly basis.
9.Eliminating supplemental tip credit pay.
10.Improving team member productivity using the measurements and tools available through the Company, as well as the following:
- Assuring the Back of the House (BOH) is “optimized”:
- i. Organized … a place for everything, and everything in its place
- ii. Lineal Flow … eliminate or minimize back tracking
- iii. Have all items located closest to the next step in the product assembly process
- iv. Minimize the number of steps taken and the reach needed for all items
- Assuring that team members are thoroughly trained.
- Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on.
- Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods.
- Ensuring products are prepared quickly in accordance with time standards.
- Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly.
11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards.
12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process.
G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less.
II. CUSTOMER SATISFACTION
A.Maintains positive customer relations, which includes:
1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic.
2. Assuring a comfortable environment for customers.
3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked.
4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution.
- a. B.L.A.S.T. is the acronym we use for our complaint resolution process:
- Believe the customer
- Listen to the customer
- Apologize to the customer
- Satisfy the customer
- Thank the customer
5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them.
B. Ensures customers receive prompt, quality service. This includes:
1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles.
2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved.
3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times.
4. Personally serving customers as required to meet the demand of the volume of business.
5. Ensuring customers are greeted properly and seated as quickly as appropriate.
6. Recognizing and dealing effectively with the special needs of customers.
7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly.
8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed.
9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed.
10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials.
11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers.
12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go.
13. Delivering pizzas as necessary to meet the demands of the business.
14. Ensuring customers are thanked for their business.
C.Ensures quality ingredients are used to prepare all products. This includes:
1. Maintaining Food Safe Temperatures for all ingredients and products.
2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized.
3. Ensuring that procedures for receiving, handling and storing ingredients are followed.
4. Recognizing and correcting any raw ingredients or product problems.
5. Maintaining inventory levels which assure product freshness and no outages.
6. Eliminating the potential for cross contamination.
7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables).
8. Ensuring salad bar is maintained according to standards of operation (restaurant only).
9. Personally preparing ingredients as necessary.
D. Ensures quality products, which includes:
1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed.
3. Following proper procedures to process customer orders.
4. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations.
6. Maintaining inventory levels which assure product freshness and no outages.
7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
8. Assuring all products are prepared according to exact specifications, recipes and procedures.
9. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to:
1. Restrooms.
2. Table tops; booth backs and seats; and chair seats.
3. Silverware, plateware, and glassware.
4. Dining room floors.
5. Salad bar.
F.Implements new or approved changes in policies, procedures and/or operation standards. This involves:
1. Attending training sessions.
2. Reading "Rollout Guides" or other resources.
3. Assisting the RGM with training restaurant team members of new procedures or changes.
4. Participating in crew training and other actions in the restaurant to assure full and correct implementation.
5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required.
III.PEOPLE
A.Maintains positive team member relations and a positive and productive workplace, which involves:
1. Building relationships with team members based on mutual trust and respect.
2. Communicating and following the Daland “5 Star” Vision and Core Beliefs.
3. Promoting teamwork.
4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits.
5. Informing the RGM of all team member grievances.
6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM.
7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc.
8. Performing consistent administration of and compliance with Company policies and procedures.
9. Communicating effectively with the crew and management team.
10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company.
B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following:
1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM.
2. Continuously recruiting and taking applications from job candidates.
3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references.
4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates.
5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc.
C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves:
1. Following Company training policies and meeting Pizza Hut Training Standards.
2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training.
3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo."
D. Manages team member performance and supervises work. This includes:
1.Utilizing Coaching for Results, which includes:
- a.Activating team member behavior.
- (1)Providing guidance, direction, and reassurance to all team members.
- (2)Communicating non-negotiable standards of performance to team members.
- (3)Conducting team member meetings, group training sessions and Jump Start meetings.
- (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist.
- (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment.
- (6)Giving instructions to team members that are clear and assure understanding.
- (7)Assigning team members to breaks.
- (8)Sending team members home early if not needed due to business conditions.
- (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume.
- (10)Assuring all opening, shift, and closing job duties are completed and performed correctly.
- b.Evaluating team member behavior.
- (1)Observing team member performance each shift.
- (2)Working along side team members and assisting in the performance of their tasks, as needed.=
- (3)Monitoring team member meals and signing team member meal guest checks.
- (4)Ensuring adherence to alcoholic beverage laws of the local community
- (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans.
- c.Responding to team member behavior with consequences.
- (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards.
- (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused.
2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies.
E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes:
1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures.
2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader.
F. Assists RGM with personnel administration functions, which includes:
1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office.
2. Documenting required payroll data for team members, including accurate recording of hours;
3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures.
4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc.
IV. MARKETING
A.Implements marketing programs to increase business. This includes:
1. Engaging in positive community/public relations for Pizza Hut.
2. Providing input for promotional ideas.
3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs;
4. Properly executing authorized marketing programs, including new product tests.
5. Taking initiative to recommend new opportunities for increasing business.
V. FACILITIES
A.Maintains a quality environment for our customers and team members. This includes:
1. Conducting routine Preventive Maintenance on the facility and equipment.
2. Taking corrective actions pursuant to the RGM’s safety inspections.
3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected.
4. Maintaining cleanliness and sanitation in all areas of the restaurant.
5. Organizing all work space to ensure ease of operation.
6. Providing a quality work environment that is safe and complies with all OSHA regulations.
7. Cleaning and organizing refrigeration units.
8. Ensuring floors are clean and free from obstruction.
9. Keeping HVAC vents and filters clean.
10. Ensuring trash is disposed of promptly and according to security procedures.
11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies.
12. Ensuring all equipment is used according to proper operational procedures.
13. Keeping restrooms cleaned and stocked.
14. Keeping food prep areas cleaned and sanitized according to approved procedures.
15. Ensuring the daily cleaning and maintenance of all equipment.
16. Correcting any unsafe conditions.
17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed.
VI. ADMINISTRATION
A.Effectively manages time, allocating an appropriate amount to each Key Result Area.
B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes:
1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information.
2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes.
3. Calls in orders for supplies on the phone, or electronically submits order via computer.
D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes:
1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.).
2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control.
3. Recording amounts of inventory on hand on the inventory form.
E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes:
1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours.
2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week.
3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business.
4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales.
5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off.
6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines.
7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures.
F.Performs daily accounting procedures. This includes these processes:
1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system.
2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system.
3. Cash on hand is counted and reconciled against total sales.
4. Total deposit is calculated, and a deposit is prepared.
5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels.
6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form.
G.If requested by the RGM, performs weekly accounting procedures. This includes these processes:
1. Completing, as required, the Weekly Sales Analysis and analyzing it.
2. Completing the Weekly Inventory.
3. Completing the payroll functions.
4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas.
5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included.
6. Calling any needed FRS numbers or statistics to the District Manager.
H.Meets all deadlines and assures that subordinates meet their deadlines.
I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
J.Maintains and updates required files, manuals, and reports.
NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed.
A.Receives and stores inventory items used in the unit. This involves these processes:
1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received.
2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task.
3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip.
MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job.
A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends.
B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc.
C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time.
D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty.
E.Sufficient physical agility to perform the functions of the position. This includes these processes:
1. Sufficient physical strength to lift most items used in the operation of the restaurant.
2. Sufficient communication skills. Position involves communicating with team members, superiors and customers.
3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position.
F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions.
G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company.
H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient.
I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function.
J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership.
EQUIPMENT USED:
Standard restaurant office equipment such as calculator, telephone, and computer.
"Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts.
"Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface.
"Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table.
"Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils.
"Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table.
"Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer.
"Oven". A power driven device operating at high temperatures used to bake food products.
"Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage.
"Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough.
"Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher.
"Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.
"Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas.
"Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.
"Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage.
"Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking.
"Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut.
"Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access.
"Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning.
"Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.
“Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc.
"Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers.
"Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough.
"Pan". A round metal device with a raised edge for holding dough prior to topping and baking.
"Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items.
"Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside.
"Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin.
"Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop).
"Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching.
"FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant.
Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc.
Serving tray, ticket book, bus tub, flatware and other small items.
Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc.
PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.