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Salesforce Technical Architect

Location: San Francisco (On-site) (Potential of Hybrid)

Compensation: Up to $350,000 total annual compensation (Base + Bonus/Equity, DOE)

Type: Full-Time

About the Opportunity

We are partnering with a fast-growing SaaS company entering a major greenfield Salesforce implementation. This is a high-impact leadership role where you will architect and build the Salesforce ecosystem from the ground up, owning the technical vision, platform scalability, and long-term enterprise architecture strategy.

This is not a maintenance role. This is a foundational build.

The Role

We are seeking a Salesforce Technical Architect with:

• 10+ years of hands-on Salesforce development experience

• 4+ years in architectural leadership roles

• Proven experience leading large-scale enterprise implementations

• Deep expertise across the full lifecycle: Discovery → Design → Build → Integration → Deployment → Optimization → Ongoing Support

You will serve as the technical authority responsible for designing a scalable, secure, enterprise-grade Salesforce architecture aligned to long-term business growth.

Key Responsibilities

• Lead architecture design for a full greenfield Salesforce implementation

• Define system architecture, integration patterns, data models, and governance frameworks

• Own end-to-end solution design from business discovery through post-go-live optimization

• Lead and mentor a team of developers, admins, and consultants

• Establish best practices across CI/CD, DevOps, code quality, and technical standards

• Design enterprise integrations across internal systems and third-party platforms (API-led, event-driven, middleware, etc.)

• Ensure scalability, security, performance optimization, and technical debt management

• Partner with executive stakeholders to translate business vision into platform strategy

Required Experience

• 10+ years hands-on Salesforce development (Apex, LWC, Visualforce, APIs, Integrations)

• 4+ years in a Salesforce Technical Architect or equivalent leadership role

• Experience leading enterprise-scale implementations (multi-cloud, multi-org, high data volume environments)

• Strong background in Sales Cloud and Service Cloud

• Extensive experience with complex integrations (REST/SOAP APIs, middleware platforms)

• Deep knowledge of data architecture and large data migrations

• Experience implementing DevOps tooling and CI/CD pipelines

• Strong understanding of Salesforce governor limits, platform constraints, and enterprise design patterns

• Demonstrated experience leading technical teams and influencing executive stakeholders

Preferred Qualifications

• Salesforce certifications strongly preferred (Application Architect, System Architect, CTA ideal)

• Experience within high-growth SaaS environments

• Experience building scalable architectures to support rapid headcount and revenue growth

• Strong documentation and solution design presentation skills

What Makes This Role Compelling

• True greenfield ownership – build the architecture correctly from day one

• Executive-level visibility and strategic impact

• High-growth SaaS environment with aggressive expansion plans

• Compensation up to $350,000 annually

• Opportunity to shape the long-term technical roadmap and architecture standards

If you are a deeply technical Salesforce leader who still enjoys being hands-on while driving architectural strategy at scale, this is an opportunity to build something foundational and long-lasting.

Job Title – Tech Lead, SFDC

Location – SFO- Bay Area, CA - Hybrid

Duration – Long Term Contract (C2C, W2)

We are looking for a Salesforce Technical Lead with strong Healthcare Cloud experience who is highly hands-on and comfortable with Apex coding, complex SOQL queries, and custom development.

Key Responsibilities:

- Lead end-to-end Salesforce implementations with a focus on Salesforce Health Cloud

- Design and develop custom Apex classes, triggers, batch/queueable jobs, and complex SOQL/SOSL queries

- Build and optimize Lightning Web Components (LWC) and Aura components

- Perform hands-on development while mentoring junior developers and reviewing code

- Design and implement integrations using REST/SOAP APIs, Platform Events, and middleware

- Ensure data security, compliance, and HIPAA standards in healthcare solutions

- Own technical architecture, troubleshooting, and performance optimization

- Collaborate closely with business stakeholders, product owners, and cross-functional teams

Required Skills & Experience:

- 13+ years of Salesforce experience with 5+ years as a Technical Lead

- Strong expertise in Salesforce Health Cloud

- Expert-level Apex development, including triggers, async Apex, and governor limit optimization

- Advanced experience writing SOQL queries and handling large data volumes

- Hands-on experience with LWC, Visualforce (as needed), and Salesforce flows

- Experience integrating healthcare systems (FHIR, HL7, EHR/EMR preferred)

- Solid understanding of Salesforce security model, data sharing, and compliance (HIPAA)

- Experience with CI/CD, DevOps tools, and source control (Git)

Job title: Product Manager

Location: San Francisco, CA

Duration: Full-time

Key Responsibilities

• Product Roadmap Support: Assist in defining and prioritizing the Salesforce product backlog, ensuring alignment with the client’s broader business goals.
• PMM & Adoption Strategy: Develop internal "marketing" materials (one-pagers, release notes, and demo decks) to drive user adoption and communicate the why behind new Salesforce features.
• Data-Driven Decision Making: Analyze platform usage metrics and business KPIs to identify friction points and opportunities for automation or optimization.
• Stakeholder Orchestration: Partner with sales, marketing, and customer success leaders to translate "pain points" into crisp functional requirements.
• Agile Execution: Work closely with our engineering and Salesforce architect teams to ensure sprints are on track and UAT (User Acceptance Testing) meets the "Definition of Ready."

Required Qualifications

• Experience: 5+ years of experience in Product Management, ideally within a B2B or SaaS environment.
• The PMM Edge: Proven ability to synthesize complex technical features into simple, value-based narratives. You should be as comfortable in a slide deck as you are in a Jira ticket.
• Data Fluency: Strong analytical skills with experience using tools (e.g., Excel, Tableau, or Salesforce Reports) to tell a story with data.
• Communication: Exceptional written and verbal communication skills—this role requires "managing up" to client leadership.
• Strong understanding of data analytics, leveraging insights to drive decision-making, and creating interactive dashboards for data visualization.
• Strong experience beyond the Salesforce ecosystem, with broader expertise across multiple platforms and technologies.

We’re looking to bring on a Growth Marketing Specialist to round out hiring for our founding team.

About us

Construction has always been built on manual labor, not just on the job site, but also in the back office. For decades, estimators have spent thousands of hours squinting at PDFs and navigating opaque distributor markups. But the era of the manual spreadsheet is ending.

That’s where Quotr comes in. We are building the automated brain for the construction industry. Our AI transforms complex PDF, CAD, and BIM files into precise, factory-direct procurement orders in minutes. By cutting takeoff time by 90% and slashing material costs by half, we are helping contractors stop chasing data and start building.

Our mission: We are an AI-first company on a mission to automate the pre-construction workflow for every trade on the planet.

• Execute and iterate on awareness and demand-generation strategies for assigned growth channels, collaborating closely with founders.
• Independently brainstorm, create, and publish social content designed for reach and engagement, including data-driven insights, visuals, and industry commentary.
• Design and launch growth experiments and lead magnets end-to-end, from concept and copy to distribution and performance tracking.
• Own AEO/SEO and content execution for assigned areas, including keyword research, on-page optimization, content refreshes, and internal linking strategies.
• Assist in ideating, launching, and analyzing paid campaigns across Google Ads and LinkedIn Ads, contributing recommendations for optimization.
• Build and execute social distribution strategies, including commenting frameworks, community engagement, and lightweight campaign planning.
• Collaborate cross-functionally with product and sales to align growth initiatives with launches and go-to-market priorities.
• Track channel-level metrics, analyze results, and surface insights to inform next experiments.
• Identify and test early-stage partnerships or distribution channels.

• Data savvy - you know what it takes to go viral with data! 
• Writer and enjoy Lead driving creation 
• Good design eye - you know what looks good
• Content machine
• A true grinder - we work very hard
• Tenacious - make sure we’re showing everywhere
• Systems thinker - we want to use leverage to replicate what works
  

• Built and grown a social following (10k+ on LinkedIn + Twitter)
• Launched projects or products that found traction
• Familiarity with AEO/SEO, distribution loops, or growth automation
• Active in online communities (Reddit, Discord, X, Facebook)
• Former founder
  

• Define how real AI meets the construction industry!
• Learn by shipping real growth experiments from day one
• Ownership: Real equity, real responsibility!!
• Mission: Bring AI into one of the world’s largest, least digitized industries! 

Job Title: Integration Strategy Architect Experience: 10+ years in enterprise application integration and strong expertise in Boomi Integration platform

Job Summary We are seeking an experienced Integration Strategy Architect with deep expertise in designing, assessing, and modernizing enterprise integration landscapes.

The ideal candidate will have 10+ years of hands-on experience integrating complex business applications using middleware platforms such as Boomi and other leading integration technologies.

This role requires strong architectural thinking, the ability to evaluate existing integrations, and the capability to recommend best practices, target-state architecture, and integration strategies aligned with business and IT goals.

Key Responsibilities • Define and own the enterprise integration strategy, architecture standards, and best practices • Develop and execute the Integration strategy in alignment with business objectives and IT strategy.

• Design and govern API-led, event driven, canonical data integration patterns and resilient integration solutions across ERP and surrounding enterprise systems.

• Lead integration architecture for ERP platform SAP S/4HANA and other applications like AD, UKG, Salesforce, ServiceNow, MES Systems like Camstar/OpCenter and other business applications.

• Leverage Boomi AI for intelligent mapping, transformation and integration acceleration and Identify opportunities for AI-driven design, documentation, monitoring insights and optimization.

• Analyze existing integration landscapes to: o Identify gaps, risks, redundancies, and performance issues o Recommend modernization, optimization, and rationalization strategies • Provide architectural guidance on: o Hybrid integration patterns and solutions during cloud migration phases.

o Design Boomi cloud deployment strategies, ensure high availability and disaster recovery • Establish integration governance including: o Design principles o Naming conventions o Error handling, logging, monitoring, and security standards • Collaborate with business stakeholders, enterprise architects, application teams, infrastructure teams and vendors to align integration solutions with business requirements • Mentor integration developers and technical teams on architecture standards and best practices • Support integration roadmap planning, estimation, and technical decision-making • Ensure integrations comply with security, compliance, and data privacy requirements Required Skills & Experience • 10+ years of experience in enterprise application integration • Strong hands-on and architectural experience with Boomi and at least one other major middleware platform • Proven experience integrating SAP S/4HANA with Salesforce, Web Services, API’s, UKG, MES, and other third-party applications • Strong Expertise in Boomi Atomsphere, Boomi Flows, API Management, Hybrid integration architectures (On Prem, Cloud).

• Expertise in Boomi integrations design, Error handling, Exception Frameworks and logging.

• Strong Knowledge of Atoms, Molecules, Atom clouds and deployment topologies and Proven ability to manage Environment Strategy and reuse the licenses.

• Deep understanding of: o Integration patterns (point-to-point, hub-and-spoke, ESB, API-led, eventdriven) o REST/SOAP APIs, messaging, file-based integrations, and EDI o API Security Patterns (OAUTH2, API Keys, JWT) • Experience assessing legacy integration environments and defining future-state architectures.

• Knowledge of regulatory and audit requirements (SOX, SOC- as applicable).

• Ability to translate business requirements into technical integration designs.

• Excellent documentation, communication, and stakeholder management skills.

• Experience working in large-scale, global enterprise environments.

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

About the Role

We're seeking avibrant and driven Business Development Associateto join our Inside Sales team. In this role, you'll be instrumental in generating new business opportunities by scheduling product demonstrations, initiating outreach, and supporting our Sales team focused on Health Plan clients. Press Ganey offers a comprehensive suite of Health Plan tools to include Voice of Customer, Regulatory, Stars & regulatory performance improvement, Provider & Network performance, and Clinical quality.

You'll thrive in a fast-paced environment, engaging confidently with prospects and contributing directly to our growth.

Key Responsibilities

• Strategic Prospecting:Research and qualify leads, initiate outreach, and build meaningful engagement with healthcare organizations.

• Lead Conversion:Overcome objections and secure meetings for Sales Executives using targeted messaging and follow-up.

• Outreach Execution:Leverage email and call campaigns to engage marketing-generated leads and drive interest.

• Pipeline Development:Collaborate with Sales Executives to move opportunities forward and sharpen your sales acumen.

• CRM Management:Maintain accurate records in Salesforce to ensure clean data and effective tracking.

• Performance Goals:Consistently meet or exceed monthly targets for qualified meetings and pipeline contribution.

Qualifications

• Minimum1 year of experiencein prospecting and pipeline generation

• Proficiency inCRM systems(Salesforce and preferred)

• Experience withEnterprise accountsandSaaS salesis a plus

• Background inhealthcare,inside sales, orclient-facing rolesis advantageous

• Experience working with or for a Health Plan would be a strong plus

• Strongwritten and verbal communicationskills

• Self-starter with excellenttime managementandcollaborationskills

• Ability tomultitaskand thrive in a quota-driven environment

• Bachelor's degree preferred

• 10% or less travel

Why Join Us?

• Be part of a mission-driven company improving healthcare experiences nationwide

• Work with cutting-edge technology and industry-leading data

• Collaborate with passionate, innovative professionals

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Location: Pleasanton, CA (Hybrid: 3 days onsite, 2 days remote)

Employment Type: Base + commission role with a base starting at $50K.

About Martindale Avvo Leads: Martindale Avvo Leads, part of the Martindale Avvo Family and the largest legal marketing network, is a market-leading pay-per-lead platform connecting attorneys with vetted, engaged legal prospects nationwide. We harness the reach of brands such as , , , , and —delivering results for law firms across more than 20 legal practice areas. As part of Internet Brands, our network helps over 895,000 leads per month connect with attorneys and professional legal assistance.

We Offer:

• Base + *Uncapped Commission* - hard work gets rewarded here!
• Competitive benefits: medical, vision, dental, life, 401K Match, PTO + 8 paid holidays
• Pay increase for performance every 6 months
• Room for vertical growth! (most of the current managers were once in this role)
• Hands-on, continuous training
• Fun, flexible working environment

Position Summary: We are searching for a proactive, resourceful Inside Sales Representative to join our high-performing team! You will manage the full sales cycle—from prospecting to closing new business and onboarding clients. As a consultative seller, you’ll educate attorneys on our pay-per-lead value proposition and grow your own book of business.

Core Responsibilities:

• Consult potential clients and qualify them for The Direct Leads Service product and/or The Nolo leads product.
• Source and qualify prospective law firms nationwide using research and outreach.
• Find and engage key decision-makers through calls, emails, and video meetings.
• Present the value, features, and ROI of Martindale Avvo Leads in a consultative fashion.
• Guide clients through proposals and contracts, customizing solutions as needed.
• Consistently meet and exceed sales goals and activity targets.
• Maintain accurate client and pipeline data in Salesforce CRM.
• Coordinate with the account management team for a seamless client experience.

Ideal Candidate

• 1+ years of full-cycle inside sales experience (prospecting to closing).
• Experience selling to law firms/legal tech or professional services is a plus.
• Tech savvy: familiar with Salesforce (or similar CRM), G-Suite, and Outreach.
• Exceptional verbal and written communication skills; strong relationship- and trust-builder.
• Self-motivated “hunter” mentality with a drive to achieve and exceed goals.
• Entrepreneurial spirit with an ability to thrive both independently and collaboratively.
• Quick learner with strategic thinking and curiosity about digital marketing and lead generation.

Compensation & Benefits

• Competitive base salary plus uncapped commission.
• 401(k) with company match.
• Medical, dental, vision, life & AD&D insurance.
• Short- & long-term disability insurance.
• Flexible Spending Accounts (FSA) for medical and dependent care.
• Paid time off (PTO) plus 9 paid company holidays.
• Commuter benefits.
• Employee Assistance Program (EAP) and well-being coaching.
• Voluntary benefits: home, auto, and pet insurance; discounted legal/financial services.
• Hands-on sales training and career growth opportunities.
• Inclusive, fun, and supportive hybrid work environment in either Pleasanton, CA or Austin, TX.

About Internet Brands

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

For more information, please visit Internet Brands and its wholly owned affiliates are an equal opportunity employer.

Notice to California residents: you can find information about our privacy practices, on:

Organization Description:

Make a meaningful difference in the lives of Oakland youth. At Boys & Girls Clubs of Oakland (BGCO), our mission is to develop our community’s youth into positive contributors to society. We provide programs and services tailored to the needs of today’s youth while complementing the efforts of families, schools, and other community-based organizations.

We aim to ensure that every young person has the opportunity to reach their full potential as goal-oriented, responsible, and productive members of society. BGCO currently serves nearly 2,000 youth across three Clubhouse locations in Oakland, providing outcome-driven programming in three key areas: Academic Success, Good Character & Citizenship, and Healthy Lifestyles.

This position will be based at the following administrative offices:

• 3300 High Street, Oakland, CA 94619

Work hours for this role are as follows:

• On-site: 9:00am - 5:00pm

Job Summary

The Member & Volunteer Engagement Coordinator plays a key role in ensuring a welcoming and organized experience for BGCO members, families, volunteers, and community partners. This position supports the day-to-day management of membership systems, family communications, volunteer coordination, and community engagement activities.

The Coordinator helps ensure accurate membership records, supports volunteer recruitment and onboarding, and assists with outreach efforts to increase participation in BGCO programs.

Working closely with the Club Operations team, this role helps strengthen connections between BGCO, our members, families, volunteers, and the broader Oakland community.

Primary Responsibilities:

Membership & Member Services

• Support the membership registration process, including maintaining accurate records in MyClubHub (Salesforce Platform).
• Assist families with membership questions and program enrollment.
• Ensure membership records are current.
• Serve as a point of contact for membership system support and troubleshooting.
• Assist Club staff with administrative support related to member services and program operations.

Volunteer Coordination

• Support the recruitment, onboarding, and scheduling of volunteers across BGCO Clubhouses.
• Coordinate volunteer applications, background checks, and onboarding requirements in partnership with HR.
• Help match volunteers with meaningful opportunities that support BGCO programs and events.
• Maintain volunteer records and assist with volunteer communications and scheduling.
• Support recognition efforts and engagement activities for volunteers.

Community Engagement & Recruitment

• Support outreach efforts to increase youth membership across BGCO sites.
• Assist with organizing recruitment activities such as school outreach, community events, and resource fairs.
• Help coordinate logistics for volunteer and member recruitment events.

Communications & Family Engagement

• Assist with family communications through MyClubHub.
• Support family engagement initiatives and special events that strengthen connections between BGCO and families.

Administrative & Operational Support

• Maintain organized electronic and physical records related to membership, volunteers, and communications.
• Support Club leadership with administrative tasks and operational coordination.
• Help maintain calendars and communication systems related to membership and volunteer activities.

Qualifications:

• High school diploma or GED required; college coursework or degree preferred.
• Strong written and verbal communication skills.
• Excellent organizational and administrative skills with strong attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Comfortable working with families, youth, volunteers, and community partners from diverse backgrounds.
• Experience with databases, spreadsheets, or CRM systems preferred.

Employment Status: Full Time

Salary Range: $52,000 - $57,000

Benefit Package:

• 100% coverage of Medical (with dependent care), Dental, and Vision
• Paid Vacation, Holidays, and Sick Leave
• Long Term Disability
• Life Insurance
• Pension
• Training and professional development opportunities

Are you looking for an opportunity to support a leading community and private bank serving Bay Area businesses, nonprofits, and individuals? Bank of San Francisco is seeking a Relationship Manager, Commercial Banking to become a critical part of our team.

Location: San Francisco, CA

Job Responsibilities:

• Develop and manage new and existing client relationships through superior client service.
• Keep up to date with local bank competition and community involvement.
• Act as personal concierge for all commercial banking clients, anticipating their needs and exceeding expectations.
• Meet established goals by keeping up to date on all Bank products and services, and recommending appropriate products and services to each client.
• Meet clients in person or on calls, demo products available to the client, and provide assistance with product setup.
• Collect and analyze information to determine credit worthiness of prospects; present loan recommendations to the Bank’s Chief Credit Officer and loan committee(s) as appropriate.
• Establish, and negotiate when necessary, credit terms including cost, repayment method and schedule, and collateral.
• Take responsibility for processing and maintaining all loans in the portfolio (e.g., ensure loans are properly risk-rated, borrowers’ financial reporting and payments are current).
• Represent the Bank at community, networking, and trade association functions.
• Team up with internal partners to enhance the client experience, through continuous improvements.

Requirements:

• College or advanced degree in business or related field, or equivalent work experience.
• Operational knowledge of commercial banking services and regulations (e.g., credit; depository, cash management and loan products; BSA/AML).
• Knowledge of and ties to the San Francisco/Bay Area market.
• Excellent oral and written communication skills with absolute discretion.
• Proficiency with Microsoft Office, specifically Word and Excel; knowledge of Salesforce.
• Ability to organize and prioritize amid change.
• Strong credit and analytical skills. Attention to detail is critical.
• A high level of client service and interpersonal skills to communicate effectively throughout the Bank and to represent the Bank positively at all times.

To apply please send your resume or inquiry to Sue at

Base salary $110,000 - $160,000 with a highly competitive no cap incentive plan.

BSF is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

Project Managers arechiefly responsibleforfacilitatinganexceptionallyhigh levelof projectexecution for our clients.Specific job responsibilities include facilitation and execution of projects/surveys on schedule and within budget throughout a project lifecycle. You will build andmaintainkey relationships with our clients. This position involves dailyinteraction,coordination,and executionwith both internal& externalteams and requires excellent attention to detail and communication skills.

Key Responsibilities

• Serve as the senior point of contact for enterprise clients, ensuring clear communication, strong stakeholder confidence, and a consistent, high quality experience throughout the project lifecycle.
• Develop a comprehensive understanding of each client's business priorities, industry environment, and organizational structure to inform tailored project and program strategies.
• Lead client meetings, strategic discussions, and project reviews with professionalism, clarity, and a consultative approach.
• Proactively identify client needs and project risks, recommending effective solutions to maintain alignment, mitigate issues, and support successful outcomes.
• Set and manage expectations related to scope, timelines, feasibility, sampling plans, fieldwork milestones, deliverables, and operational considerations.
• Cultivate long term, trust based relationships that position Forsta as a strategic partner and an extension of the client's internal team.
• Guide clients through complex, multi phase or multi country programs, providing direction on best practices, operational workflows, and project requirements.
• Promote and drive adoption of Forsta tools, platforms, and recommended processes to enhance project efficiency, consistency, and data quality.
• Oversee the full lifecycle of high complexity research projects-from initial scoping and kickoff through execution, quality assurance, fieldwork oversight, delivery, and closeout.
• Ensure strong internal alignment by coordinating cross functional teams, communicating requirements and risks, and contributing to account growth through outstanding service delivery.
• Ensure all project activities adhere to Forsta's quality standards, compliance requirements, and operational best practices to maintain consistency and excellence across engagements.
• Prepare clear, accurate, and timely project documentation-including scopes, timelines, status updates, and post project summaries-to support transparency and organizational alignment.
• Support long term account health by identifying patterns, insights, and operational improvements that enhance the client experience and strengthen Forsta's strategic value.

Required Qualifications

• 5+ years of Project Management experience, including 4+ years in Market Research or Research Insights, with a proven ability to lead large, complex, or enterprise level programs.
• Demonstrated success building and sustaining consultative, trust based client relationships, serving as the primary client lead for multi phase or multi country initiatives.
• Strong command of survey operations and fieldwork workflows, with familiarity in research methodology, sampling logic, and data interpretation concepts (preferred but not required).
• Hands on experience with survey platforms, including Forsta Surveys (Decipher), and the ability to guide clients and internal teams in platform usage and best practices.
• Exceptional communication and executive level presentation skills, with the ability to simplify complex topics for diverse audiences and influence decision making.
• Advanced technical proficiency, including strong MS Office fluency (Excel, PowerPoint, Word), and comfort working with tools such as Salesforce, Jira, Teamwork, and Slack.
• Strong commercial and financial acumen, including experience supporting account growth, building budgets, forecasting, and managing project margins.
  

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $54,000 to $68,000 .It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certificationsobtained. Market and organizational factors are also considered. In addition tobasesalary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied toachievedresults.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/