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Amazon Operations Specialist / Amazon Account Manager
Utah-Based | In-Office
Base Salary: $50,000–$60,000 + Performance Bonus (OTE $85,000)
Benefits: PTO + Health Insurance
Why Join Us
It's in our DNA to scale e-commerce businesses from the ground up. Our team expertly runs business acquisitions, and you play a massive role in scaling.
If you want hands-on experience growing ecommerce businesses and want to be part of a high-octane team, this role is a great opportunity.
About the Role
We are looking for an absolute rockstar to join our growing team.
This role is ideal for someone who understands the Amazon ecosystem. You'll be our key to continue producing at a high level and solving problems that are crucial to seeing massive growth in our portfolio businesses.
You will be responsible for managing and optimizing Amazon seller accounts, helping brands grow through operational excellence, data-driven decisions, and strong coordination across teams.
This is a role where you will directly impact the performance and growth of several Amazon brands.
What You'll Do
• Manage and optimize Amazon Seller Central accounts
• Monitor product performance including sales, rankings, and advertising metrics
• Execute account audits and identify opportunities for growth and optimization
• Coordinate with internal teams across creative, logistics, and product development
• Manage listings, catalog updates, and troubleshooting issues within Seller Central
• Monitor inventory levels and help ensure products stay in stock
• Analyze reports to identify opportunities to increase revenue and profitability
• Communicate updates and strategies with internal leadership and stakeholders
What We're Looking For
• 1–3+ years of experience working with Amazon Seller Central
• Strong understanding of Amazon operations (listings, catalog, inventory, etc.)
• Experience analyzing performance data and identifying opportunities
• Highly organized with strong attention to detail
• Ability to manage multiple brands and projects simultaneously
• Strong communication and problem-solving skills
• Self-starter mentality with the ability to move quickly and execute at the highest level
Nice to Have
• Experience with Amazon PPC or advertising analytics
• Experience working with Amazon agencies or managing multiple brands
• Familiarity with tools like Helium 10, Jungle Scout, or similar analytics platforms
Compensation & Benefits
• Base Salary: $50,000 – $60,000
• On-Target Earnings: Up to $85,000 with performance-based bonuses
• Paid Time Off (PTO)
• Health Insurance Benefits
• Opportunity to work with a high-growth ecommerce team and scale Amazon brands
At Rep Labs Fulfillment, we specialize in delivering efficient, reliable, and scalable fulfillment solutions for eCommerce businesses. Our mission is to support growth by providing streamlined, cost-effective services that optimize order processing, inventory management, and shipping. We pride ourselves on building long-term partnerships with our clients, offering personalized attention and unmatched customer service. With a focus on precision and timely delivery, we help eCommerce companies scale with confidence, knowing that their fulfillment needs are in trusted hands.
This is a full-time Inventory Associate role, based on-site in Springville, UT. The Inventory Associate will be responsible for day-to-day inventory management and control, ensuring accurate and timely order processing. Tasks include maintaining inventory records, conducting regular stock checks, communicating with team members and customers, and providing excellent customer service. This role requires attention to detail and the ability to work efficiently in a fast-paced environment.
- Experience in Inventory, Inventory Control, and Inventory Management
- Strong Communication and Customer Service skills
- Excellent attention to detail and organizational abilities
- Ability to work effectively as part of a team
- Basic computer skills and familiarity with inventory software
- Previous experience in a fulfillment or warehouse environment is a plus
- High school diploma or equivalent
The Customer Account Specialist position is responsible for providing best in class customer service to Sales and a portfolio of assigned customers. Accountable for managing customer orders through the pipeline to facilitate growth of existing accounts. In the event of absence, these job responsibilities will be covered by an employee in the "CSS role" or "Manager or Director of Service" position.
Responsibilities And Duties
This job description and performance standard document has been prepared as a guide to ensure better communication and understanding. All responsibilities, however, have not been included, nor could they be. Your Supervisor/Manager may from time to time ask you to perform other related duties not specifically included in this description. Likewise, this description will be revised when required to meet current business needs.
Customer Centric Focus
- Partners with Sales to create new customer items; use PLS form to create items in Radius.
- Enters customer sales orders; ensuring all requirements have been met per order (product/order mins, pricing details, Leadtime needs)
- Delivers complete, accurate, and timely sales order details to support internal order processing.
- Review open order reports daily and drives communication-advising customers on change in dates.
- Create shipping release with a high level of accuracy; to achieve on time delivery.
- Manage expedited shipments as necessary, with required management approval.
- Create expedited sales order requests with scheduling as needed.
- Responsible for processing Returns and Credit as needed. Provide timely feedback so customers have an effortless experience.
- Add, modify customer contacts in Salesforce CRM- data is leveraged for satisfaction surveys, marketing, and tradeshow announcements.
- Leverage Salesforce CRM to collect insights into customer expectations. Along with capture interactions via service calls, successes, and problems to drive ongoing improvements.
- Liaise as needed with cross-functional internal teams (including Pre-media, Engineering, Supply Chain, Scheduling, Quality, Production and Shipping) to improve the entire customer experience.
- Escalate internal systematic/process concerns until final solution/resolution is provided to customer.
- Maintain product awareness- technical understanding of our products/processes.
- Process and manage non-conformances with internal and external customers.
- Provide samples to customers.
- Attain pricing or price lists on existing items as needed
- May require light travel to internal meetings or customer meetings.
Skills And Qualifications
- Exceptional customer-facing communication skills; excellent listening skills
- Action-oriented, assertive, and diplomatic.
- This position requires an individual who enjoys working with a sense of urgency and creative problem-solving.
- Thrives on challenges.
- Attitude- friendly, patient, positive
- Values teamwork and supports team environment.
- College degree preferred or 2+ years of experience in a Customer Service role in a manufacturing environment.
Working Conditions And/or Physical Requirements
- Must be able to work during the hours between 8 a.m. and 5 p.m, in-office.
Why drive for Walmart?
Regional truck drivers can earn up to $110,000 in their first year.
Weekly Home Time
Consecutive days off every week
Benefits & Perks
Earn PTO immediately—up to 21 days in your first year
Up to 6% match on 401K
Medical, Dental, and Vision plan options available from day one
Company paid life insurance and short-term disability
Up to four paid safety days a year
Associate Discount Card available after 90 days
No touch freight deliveries
Quarterly safety bonuses & annual pay increases
Ask about our Walmart driver perks, such as our Referral Program, Rider Program, Driver Mentor Program, parking at Walmart locations and more!
What you'll do
You plan your day, set priorities, and work with your team to keep freight moving safely and on time. You communicate clearly, solve problems as they come up, and adapt to changes on the road or in the plan.
You handle all required paperwork and electronic logs accurately and follow all DOT, state, and company guidelines.
You safely operate your tractor-trailer, inspecting it before, during, and after each trip to keep it in top shape.
You will run optimized routes by following traffic laws and local restrictions—reducing delays and improving on-time delivery performance.
You uphold Walmart’s high standards of safety, integrity, and professionalism every mile of the way.
Minimum Qualifications
Interstate (Class A) Commercial Driver’s License with Hazmat endorsement (including cleared background check) or will obtain HAZMAT endorsement (with cleared background check) within 120 calendar days of date of hire.
Minimum of 30 months (2.5 years) experience working in a full-time Class A tractor/trailer driving position in the previous 3 years (36 months).
No more than two (2) moving violations while operating a personal and/or commercial motor vehicle in the last three (3) years.
No serious traffic violations while operating a personal and/or commercial motor vehicle in the last three (3) years.
No preventable accidents* while operating a personal and/or commercial motor vehicle in the last three (3) years.
No preventable DOT recordable accidents* (collisions resulting in disabling damage and/or immediate medical treatment away from the scene) while operating a commercial motor vehicle in the last ten (10) years.
No preventable accident* resulting in a fatality or catastrophic injury in driving history in personal or commercial motor vehicle.
Must currently live within 250 miles of the assigned facility or willing to establish a residence within 250 miles by 90 days from hire date.
*The preventability of any accidents will be determined by Walmart based on the ATA Guidelines.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Drivers are paid a fixed rate for each mile driven, with additional pay for certain activities. For some activities drivers receive the mileage rate plus activity pay. For other activities they receive only activity pay. Drivers also receive Average Daily Pay (ADP) in certain circumstances.
Local Driver: The mileage rate for this position will be $0.55 - $0.69 per mile and the average number of miles driven range from 62,355 - 196,040.*
Regional Driver: The mileage rate for this position will be $0.55 - $0.69 per mile and the average number of miles driven range from 62,355 - 196,040.*
*This is for information only. Your actual pay may vary by location and actual miles driven.
Drivers receive both activity pay and the mileage rate for activities including Arrive/Arrive Drop, Bridge Pay, Chain, Evening Shift Premium, Hook, Live Load, Layover, Live unload, Regional Pay, Stop/Stop Drop, and Weekend mileage.
Drivers receive only activity pay for activities including Accident, Breakdown, Weather/Road Closure, Cleaning Rejected Trailer, Assigned tractor not available, Out of hours (70), Snow Removal assigned trailer, Undock Trailers, Trailer Weight issue, and Wait Time.
Drivers may be eligible to receive Average Day’s Pay (ADP) for circumstances such as to calculate paid time off (PTO), safety day, holiday, deferred holiday, bereavement, and jury duty. A driver will receive ADP when attending a Walmart event scheduled to last a full day (8 hours or more). Drivers will be paid a full ADP even if the driver performs no driving duties following the event. The full ADP is paid in addition to the pay earned for all activities, miles, and layover performed after the event.
The ADP rate is $240 per day.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Interstate (Class A) Commercial Driver’s License with Hazmat endorsement (including cleared background check) or will obtain HAZMAT endorsement (with cleared background check) within 120 calendar days of date of hire.A minimum of 30 months of experience working in a full-time Class A tractor/trailer driving position in the previous 3 years or successful completion of the Walmart Fleet Development Academy Program.
No more than two (2) moving violations while operating a personal or commercial motor vehicle in the last three (3) years.
No serious traffic violations while operating a personal or commercial motor vehicle in the last three (3) years.
No preventable accidents while operating a personal or commercial motor vehicle in the last three (3) years.
No preventable DOT recordable accidents (collisions resulting in disabling damage and/or immediate medical treatment away from the scene) while operating a commercial motor vehicle in the last ten (10) years.
No preventable accident resulting in a fatality or catastrophic injury in driving history (personal or commercial motor vehicle).
Must currently live within 250 miles of the assigned facility or be willing to establish a residence within 250 miles by 90 days from the hire date.
Permanent residence is defined as your main, and regular residence (home) at a fixed address. It is the location you report to the government (W2, tax returns, census, passport, etc.) as your “home.” Your permanent residence is the location you have the intention of returning to as your primary residence and is the place containing your most loved persons, animals, and/or things.Primary Location...929 HIGHWAY 138, GRANTSVILLE, UT 84029-9711, United States of AmericaAre you currently a Walmart associate?
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Company Description
Rep Labs Fulfillment specializes in providing efficient, reliable, and scalable fulfillment solutions for eCommerce businesses. The company's mission is to support growth by offering streamlined services that optimize order processing, inventory management, and shipping. With a focus on precision and timely delivery, Rep Labs Fulfillment helps eCommerce companies scale confidently with trusted fulfillment services.
Responsibilities:
Order Processing:
- Accurately pick, pack, and ship customer orders.
- Ensure timely and efficient processing of orders to meet customer expectations.
Inventory Management:
- Assist in maintaining organized inventory levels.
- Conduct regular stock checks and report discrepancies.
Quality Control:
- Inspect products for quality and accuracy before packing.
- Collaborate with the team to address any issues related to order fulfillment.
Team Collaboration:
- Work collaboratively with team members to achieve daily production goals.
- Communicate effectively with supervisors regarding any challenges or suggestions.
Requirements:
- Previous experience in a fulfillment or warehouse role is a plus.
- Ability to lift and move packages up to 50lbs.
- Detail-oriented with a focus on accuracy in order processing.
- Strong teamwork and communication skills.
Pay and Benefits:
- Pay rate: $17/hr starting, may be more DOE
- Full-time and part-time positions available.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Salesforce Solution Architect (Remote) Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Job Description: We are looking for a Salesforce Architect with strong and deep experience in the Salesforce platform.
The ideal candidate should have hands-on expertise in designing and implementing Salesforce solutions and a strong technical background.
Key Requirements: Strong experience in Salesforce with deep platform knowledge.
Experience working with Sales Cloud, Service Cloud, B2B Commerce, and Experience Cloud.
A technical background is preferred (for example, someone who started as a Salesforce Developer and moved into an Architect role).
Exposure to AI capabilities within Salesforce is a plus, as the organization is currently in the early stages of AI adoption.
Salesforce certifications are helpful and considered an advantage.
Additional Information: This individual will work with three other solution architects and report to their Application Development Director About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Service Cloud, Sales Cloud, salesforce developer
Remote working/work at home options are available for this role.
Minimum of five years experience working in analytics with hospitals and health plans.
Advanced proficiency required with VBA, SQL, Salesforce, Excel and Access.
High-level skills using web applications and all browsers; ability to teach others how to use web-based database functions.
Demonstrated experience using Microsoft Office computer applications, including Word, Access, Outlook and SharePoint.
Advanced knowledge of Excel required.
Detail-oriented with strong follow-through and ability to work independently given standard guidelines and checklists.
Good writing and communication skills.
Able to draft grammatically correct and professional email messages.
Demonstrated experience in working successfully with minimal supervision.
Must have knowledge of medical and health care terminology.
Ability to complete HIPAA training and implement high-level protections on patient information and confidentiality.
Must work effectively independently and in a team setting.
Ability to relate well with internal and external customers.
Quality/Metrics: Gather and perform analysis on data from Salesforce, Loopback, Excel, and other databases as required.
Perform data cleaning as needed to ensure data are consistent and analyzable.
Create data reports, charts, graphs and tables for regular reporting to program leads and external partners.
Export data from software systems and program tracking logs for agency reporting.
Assemble reports, papers and presentation materials as directed.
Collect data through phone and in-person interviews.
Record or transcribe data in accordance with project and funding source guidelines.
Perform literature reviews (locating, listing &/or abstracting articles).
Enter literature references into shared database (such as EndNote) Responsibilities: Data cleaning, formatting, and maintenance as needed.
Data visualization and analysis of program metrics.
Data Entry for the program(s) assigned.
Program reporting/billing/invoicing support.
Administrative duties as needed (Mailing and other assigned work) Establish and maintain systems for program accountability – reports track performance.
Attend and ensure follow up after all meetings and presentations – minutes, reports, action plans, assignments, and etc.
Monitors performance, responsibilities of field staff with respect to database management, metrics, and documents.
Reports all errors in systems, workflows, and both internal and external individuals.
Completes reporting (both internal and contractual requirements) with thorough knowledge and understanding of what is being reported.
Develops and maintains a current understanding of the Department’s Contractual Agreements.
Must have professional verbal and written skills, computer/software skills.
Assists with both internal and external customer service calls, emails, and requests.
Other Miscellaneous tasks assigned, as needed.
SQL Server database design, implementation, troubleshooting Develop, optimize, and maintain complex T-SQL queries, stored procedures, indexes, constraints; resolve performance issues, deadlocks, and contentions using traces, execution plans, and profiling.
Design, develop, test, and implement ETL/ELT processes using Talend for data extraction, transformation, and loading from diverse sources, including Salesforce CRM data.
Administer and optimize Talend environment, including job scheduling, dependencies, monitoring, automation, patches, upgrades, and performance tuning.
Integrate Salesforce data (e.g., via APIs, connectors) into SQL Server databases and data warehouses, ensuring data quality, synchronization, and real-time/ batch processing.
Collaborate face-to-face/with business stakeholders to analyze requirements, gather specifications, evaluate data sources/targets, and design solutions that improve business performance.
Lead ETL development activities, ensure code quality, provide feedback on performance.
Support enterprise data warehouse, data marts, and business intelligence initiatives; perform source data analysis and dimensional modeling.
Develop and automate processes using scripting.
Provide tier 2/3 support, evaluate production issues, recommend improvements, and participate in project planning following Agile methodologies.
Perform proactive performance optimization, and data synchronization across environments Mentor staff, recommend process enhancements, and contribute specialized knowledge across IT and business operations.
Document data integration processes, workflows, ETL designs, data mappings, technical specifications, and system configurations Manage version control, deployments Collaborate on testing (unit, integration, UAT Translated business requirements into actionable data specifications, documentation, and code solutions using Salesforce Object Manager and official documentation Reviewed Salesforce release notes, verified production deployments, and conducted feature testing across sandbox and production environments with detailed feedback submission Developed and maintained complex SOQL queries to support data team operations, reporting, and analytics needs Designed and built custom Salesforce reports to support data operations and Enhanced Care Management (ECM) programs Developed and deployed end-to-end solutions for processing health plan MIF data, enabling efficient insert, update, and reporting workflows for Lead and Case objects Performed large-scale data inserts, updates, and migrations using Salesforce Data Loader in both sandbox and production environments Extracted, analyzed, and transformed backend Salesforce data using Talend and SQL to produce accurate reports for compliance, billing, and operational needs Identified and resolved reporting discrepancies and data quality issues through root-cause analysis and targeted corrections Cleaned, standardized, and transformed referral data for mass uploads into Salesforce while enforcing validation rules and workflow requirements Created Salesforce-based error reports that enabled program teams to quickly identify and correct data entry issues Conducted data gap analyses against vendor reporting requirements and designed field transformations and new data structures to meet compliance and reporting standards Integrated offshore datasets with Salesforce records to address missing or incomplete data, improving accuracy for reporting and billing Reduced manual data entry and correction efforts by automating large-scale updates, inserts, and fixes via Salesforce Data Loader Maintained vendor zip code records in Salesforce to ensure accurate service area tracking, correct billing rates, and reliable historical reference Partners in Care Foundation is an equal opportunity employer.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.
All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
About CloudLabs:
CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe. As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.
With offices in the US, Canada, & India and with the team of 250+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.
Please write & follow us here:
Website:
LinkedIn: CloudLabs Inc
Email us:
What we offer:
- We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate.
- Competitive pay package.
Experience Required: Minimum 15+ years of IT consulting experience, focusing on enterprise programs and/or customer-facing leadership roles.
Job Location: Massachusetts (Must be MA resident or willing to relocate)
Job Type: Hybrid
Employment Type: Full-Time, Direct Hire (Not a contract role)
Visa Assistance: Available as needed
About the Role:
We are seeking an accomplished Senior Program Manager & Client Management Leader with extensive experience in IT consulting and enterprise delivery. This role blends program leadership with high-touch client management responsibilities. The ideal candidate brings deep expertise in SAP, along with added value from experience in Salesforce and/or Data Analytics.
You will be responsible for managing complex programs and nurturing long-term client relationships, ensuring successful outcomes and customer satisfaction across all engagements.
Key Responsibilities:
Program Leadership
- Lead large-scale, multi-workstream IT transformation programs.
- Establish governance frameworks, delivery plans, budgets, risk registers, and performance tracking.
- Manage cross-functional teams across SAP, Salesforce, analytics, and integrated platforms.
- Oversee program execution quality, scope control, and successful delivery outcomes.
Client Management:
- Serve as the primary executive contact for enterprise clients.
- Develop and maintain strong, trust-based relationships with senior stakeholders.
- Facilitate strategic discussions around SAP roadmaps, digital strategy, and transformational outcomes.
- Address escalations, manage expectations, and ensure high client satisfaction.
- Identify opportunities for expanded services and long-term partnership growth.
Required Qualifications:
- 15+ years of IT consulting experience, focusing on enterprise programs and/or customer-facing leadership roles.
- Strong background in SAP (ECC and S/4HANA).
- Experience with Salesforce and/or Data Analytics is a strong plus.
- Proven success in both program delivery and executive client management.
- Excellent communication, stakeholder management, and leadership skills.
- Must live in Massachusetts or be willing to relocate.
- Bachelor's degree required; advanced degree preferred.
Remote working/work at home options are available for this role.
Veteran Firm Seeking a Engagement Lead for a 100% Remote Assignment in Albany, NY
My name is Stephen Hrutka, and I am the owner of a Veteran-owned firm in Washington, DC focused on Supply Chain, Strategic Sourcing, and Technical/Cleared Recruiting.
HRUCKUS helps other Veteran Owned businesses recruit for positions across Veteran Firm Seeking a Engagement Lead for a 100% Remote Assignment in Albany, NY.
We seek to fill a Engagement Lead role in Albany, NY.
The ideal candidate is a Albany resident with a minimum of 5 years leading Salesforce engagements, 3 years of experience with public sector case management solution implementation, and an active Salesforce Administrator or Platform App Builder certification.
If you're interested, I'll gladly provide more details about the role and further discuss your qualifications.
Thanks,
Stephen M Hrutka
Principal Consultant
Summary: HRUCKUS is looking for an experienced Engagement Lead to oversee both the CCAP and HSCC projects, managing solution delivery, client relationships, project scope, budget, and teams.
Position Description: This consultant will oversee project implementation and transformation strategies. They will be responsible for stakeholder engagement, managing dependencies, reviewing risks, and assessing KPIs to track overall program success while functioning in a fully remote, telecommuting capacity.
Position Responsibilities:
- Oversee both the CCAP and HSCC projects, managing solution delivery, client relationships, project scope, budget, and teams.
- Co-create transformation strategies and roadmaps.
- Engage with stakeholders for buy-in.
- Manage dependencies across the implementation.
- Review project risks.
- Assess Key Performance Indicators (KPIs) to track program success.
- Commit to a total of 260 hours for the entire engagement (160 standard hours plus 100 courtesy hours), working a minimum of 20 hours and a maximum of 40 hours per week.
- Provide own equipment to ensure fully functional telecommuting capabilities.
Required Qualifications:
- Minimum of 5 years leading Salesforce engagements.
- Minimum 3 years of experience with public sector case management solution implementation.
- Salesforce Administrator or Platform App Builder certification.
Details:
- Job Title: Engagement Lead
- Location: Albany, NY
- Salary Range:$86,000-$118,000
Remote working/work at home options are available for this role.
We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.
As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.
At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.
Location: Atlanta (Hybrid)/US (remote)
What You’ll Do
As our Sales Representative, you’ll be on the front lines driving our growth:
- Prospect, pitch, and close deals for our AI technology solution such as our chatbot
- Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
- Represent Commercient at meetings, demos, and events across the US
- Gather insights from the market to help shape our product and sales strategy
- Hit and exceed sales targets while growing your career in a fast-moving company
- Travel to several conferences per year in the US
Who You Are
- Sales hunter with a passion for building relationships and closing deals
- Energetic, ambitious, and motivated by results
- AI enthusiast who likes to learn about AI and stays current with the trends
- Comfortable meeting clients and thriving in a dynamic, less-structured environment
- Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
- 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
- Familiarity with Salesforce, HubSpot, or ERP ecosystems
- Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
- Consultative, high-EQ selling style with technical curiosity
- Comfortable engaging at C-level and VP-level
- Self-starter with strong pipeline discipline and storytelling ability
- Excited about shaping a next-generation AI sales motion
- Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
- Comfortable working independently in a remote team environment
- Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.
Not for you if: you dislike rejection or ambitious goals.
Why Join Us?
- Be a key player in our expansion — your impact is direct and visible
- Work closely with founders and an international team
- Learn and grow in a tech-driven, fast-moving environment
- We have an engaging, collaborative culture focused on succeeding together
Compensation & Perks
- Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
- Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
- Comprehensive Benefits Package
- 401k program with generous company match
- PTO
- Hybrid role based in Atlanta, GA with fully remote option for US-based candidates
About Commercient
Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.
Why Work With Us
- Work remotely with a diverse, supportive, and fun global team
- Be part of an innovative company that embraces cutting-edge technology
- Enjoy learning and development opportunities to grow your career
- Flexible work-life balance and an environment where ideas thrive
Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.
Remote working/work at home options are available for this role.