Salesforce Stock Jobs in Hanover Wright County Mn Remote
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At Under Armour, we are committed to empowering those who strive for more, and the company's valuesAct Sustainably, Celebrate the Wins, Fight on Together, Love Athletes, and Stand for Equalityserve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go furtherno matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
This seasonal part-time role has big-time impact! Our Seasonal Part-Time Sales Teammates are major players for our brand during our busiest seasons. This role is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Teammate maximizes sales by delivering efficient, friendly, and knowledgeable service and ensuring the store is neat, clean, and well-presented at all times. We hire people who love challenges, who make things happen, and who are passionate about what they do. If you're looking for opportunities to earn money and stay busy during your summer or holiday break, we're looking for you!
We count on our Teammates to:
- Offer great customer service, from a sincere greeting to an efficient checkout
- Bring out the best in each customer by suggesting the right apparel and footwear
- Share what they knowand loveabout our products
- Stock, straighten, and clean the store
- Work both front and back of store as needed
To be considered for this role, you must meet these minimum requirements:
- At least 16 years old (or 18 years old in CA)
- Available to work a flexible schedule
- Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)
- Strong communication skills
- Ability to perform essential functions of the role
You'll be considered a top candidate if you also have:
- Previous work experience (preferred, not required), particularly in a customer-facing role
Perks our Seasonal Under Armour Teammates receive:
- Generous Teammate discount
- Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
- High-energy and inclusive environment, working alongside people who aren't afraid of a challenge and appreciate the power of a team
- Priority consideration to return for future seasonal hiring periods
- Opportunities for regular part-time and full-time roles
- Flexible work schedules available
The Sales Associate contributes to store sales and KPI targets by modeling brand values to provide athletes a unique experience when visiting Under Armour. This role reports to the Store Manager and is responsible for execution of routine duties to support store operations. The Sales Associate will assume the Stock Specialist responsibilities in their absence.
Sales & Omni:
- Provide direct sales assistance to athletes to meet sales KPI targets set by the Retail Store Manager
- Deliver omni-channel requests in line with UA process and policy through digital experience Brand Image & Customer Experience
- Model the UA service culture and customer expectations
- When assisting athletes communicate brand messages according to UA Service Model
- Incorporate product knowledge into selling process by participating in training
Retail Operations:
- Maintain standards covering merchandise and floor sets
- Comply with UA policies and procedures
- Complete the operational and cash processes (manual or system) in line with training
- Adhere to Under Armour's dress code and attendance policies
- Fulfill the working hours as scheduled to Under Armour's attendance policy
Team Collaboration/Self Growth:
- Collaborates with teammates to achieve store goals
- Accountable for self-development, while seizing growth opportunities to increase performance
Basic numeracy, literacy, listening, and communication skills
Fluency in local language
Proficient in use of computers and other technology
Demonstrated collaborative skills and ability to work well within a team
Demonstrated ability to work in a fast-paced and deadline-oriented environment
0-3 months working in a sports/apparel & footwear retail environment
Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
Ability to handle or relocate products up to 25 lbs/12kgs
Able to move about for extended periods of time with short breaks to handle products
Ability to freely access all areas of the store; including the selling floor, stock, and register area
Reasonable accommodations may be made to assist in performing the essential responsibilities
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status, and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop, and retain the most talented people representing a wide variety of backgrounds and perspectives. Reasonable accommodations are available for applicants with disabilities upon request.
You are applying for work with Papa Murphys Midwest, a franchisee of Papa Murphys, not Papa Murphys International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Papa Murphy's Pizza Crew Member
Papa Murphy is the largest take-n-bake pizza company named Best Pizza Chain in America year after year. We deliver great quality, great value and great customer service.
Papa Murphy's International is the fifth-largest pizza chain in the country and the pioneer and leader of the take 'n' bake pizza segment. Papa Murphy's operates over 1,200 franchised and corporate-owned locations in 36 states and Canada. Papa Murphys offers custom-made pizzas featuring high-quality fresh toppings generously layered on pizza dough that is made fresh each morning in each store. Papa Murphy's has been voted Best Pizza Chain in America seven consecutive years by consumers nationwide in the Restaurants and Institutions Consumers' Choice in Chains survey and is a four-time recipient of Pizza Todays Chain of the Year award, most recently in 2010.
Summary Description
Responsible for all duties of the counter person / pizza maker by performing the following:
Duties and Responsibilities
- Be in full uniform at the proper workstation at the designated time.
- Work all counter stations in either the scramble or station system.
- Must be able to read, understand and utilize proper guest check procedures.
- Make all products following the portion charts and prescribed procedures within the average time as described in the Performance Standards.
- Interacts with guests as appropriate.
- Wraps pizzas properly and repeats orders to guest.
- Gives verbal baking instructions to all guests and thanks the guest.
- Gives the order to the guest within the 6-minute door to door service time.
- Assists guests if necessary to carry pizzas out to their car or hold the door open.
- Responsible to keep their assigned area neat, clean and well stocked.
- Responsible to follow excellent sanitation, food handling and safety procedures.
- Performs the duties of the runner (restock person) or dish person as directed by immediate supervisor.
- Responsible to perform all opening, closing, change of shift or early out duties as assigned by immediate supervisor.
- Performs any other job-related duties as directed by immediate supervisor.
- May also perform duties of a Cashier or Prep Person.
Additional Info:
Required Qualifications
Education:High school diploma or equivalent preferred but not required.
Knowledge, Skills, and Abilities:
- Must be able to read, speak, write and communicate effectively at the work location.
- Basic math skills required.
- Must be able to maintain reasonable attendance at work.
- Must be able to arrive at the store at the scheduled time.
- Must be able to build and maintain positive relationships with supervisors, co-workers and guests.
- Position requires bending and movement the entire workday.
- Must be able to lift full pans weighing 30 pounds to shoulder height.
- Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and refilling stock.
Job Description:
Position Details:- $30.00-$35.00 per hour, depending on experience.
- Sunday - Thursday 3rd shift hours starting around 6:00 pm: Flexible on starting time
- Benefits Day 1 of Employment. Free Uniforms and Safety Boots
- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Perform preventative maintenance of medium to heavy-duty trucks, trailers, reefer units, converter dolly under minimal supervision. Ensure compliance with all State and Federal trucking regulations. Communicates and interacts with co-workers professionally ensuring questions are answered accurately and in a timely manner. Technicians are responsible for the documentation, completion, and to keep current on Work Orders for all repairs and parts used daily. The position will be required to perform road call services as needed.
Primary Responsibilities:
- Complete and perform preventative maintenance on minor repairs and standard component inspections/ repairs of fleet diesel equipment (tractors, trailers, refrigeration units) as well as identifying root causes of basic failures/conditions and perform repairs as required.
- Ensure equipment has required licensing and registration prior to being deemed as “roadworthy”.
- Complete thorough documentation for work orders of repairs and preventative maintenance through the online Enterprise Asset Management system.
- Install, replace, and repair onboard computers.
- Inspect brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition which may require replacement of parts.
- Perform routine maintenance such as changing oil, checking batteries and lubricating equipment and machinery requiring the use of hand tools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, welding equipment, and jacks and hoists.
- Performs other related duties as assigned.
Qualifications:
Required Education: High School Diploma/GED or Equivalent ExperienceRequired Experience: 2+ years of proven medium to heavy-duty vehicle repair including PM's, tire & wheel, air & air disc brakes, diagnosis, computerized diagnostics, electrical troubleshooting, electronic component repair and experience in A/C refrigeration
Company description
Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.Restaurant Staff responsibilities include:
-Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
-Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
-Ensure all products are stocked, maintained, and prepared according to company quality standards.
-Maintain a clean, safe working environment.
-Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
-Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
-Demonstrate ability to be a “team player” by contributing to the team’s success and communicating effectively with other Customer Service Representatives.
-Assume additional responsibilities as assigned.
-Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
-Frequent washing of hands.
A qualified candidate will have:
-A high school diploma or equivalent or higher preferred but not required
-Strong work ethic and willingness to learn
-Demonstrated ability to work in a team environment.
We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Taco Bell - Rogers soon!
- Albertville is looking for a Restaurant Cook to join our team in Albertville, MN.
This position is full time or part time.
The restaurant cook is responsible for food preparation that meets or exceeds hospitality and service standards and must be able to prepare all foods to meet quantity and deadline requirements.
As a restaurant cook at Taco Bell
- Albertville you will prepare food items according to the menu, recipes, and special dietary or nutritional restrictions.
You will also determine food and supplies needed to keep the kitchen running and stocked during service.
Cooks make sure that proper health procedures are followed.
You should maintain or exceed standards of appearance, cleanliness, hygiene, and health.
Previous cook, line cook, prep cook, sous chef or other back of house (BOH) experience is beneficial.
High school diploma or equivalent preferred but not mandatory.
Food Handlers certification or willingness to obtain.
Most importantly, a strong work ethic and a willingness to learn will help you go far at Taco Bell
- Albertville.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Salesforce Solution Architect (Remote) Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Job Description: We are looking for a Salesforce Architect with strong and deep experience in the Salesforce platform.
The ideal candidate should have hands-on expertise in designing and implementing Salesforce solutions and a strong technical background.
Key Requirements: Strong experience in Salesforce with deep platform knowledge.
Experience working with Sales Cloud, Service Cloud, B2B Commerce, and Experience Cloud.
A technical background is preferred (for example, someone who started as a Salesforce Developer and moved into an Architect role).
Exposure to AI capabilities within Salesforce is a plus, as the organization is currently in the early stages of AI adoption.
Salesforce certifications are helpful and considered an advantage.
Additional Information: This individual will work with three other solution architects and report to their Application Development Director About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Service Cloud, Sales Cloud, salesforce developer
Remote working/work at home options are available for this role.
Minimum of five years experience working in analytics with hospitals and health plans.
Advanced proficiency required with VBA, SQL, Salesforce, Excel and Access.
High-level skills using web applications and all browsers; ability to teach others how to use web-based database functions.
Demonstrated experience using Microsoft Office computer applications, including Word, Access, Outlook and SharePoint.
Advanced knowledge of Excel required.
Detail-oriented with strong follow-through and ability to work independently given standard guidelines and checklists.
Good writing and communication skills.
Able to draft grammatically correct and professional email messages.
Demonstrated experience in working successfully with minimal supervision.
Must have knowledge of medical and health care terminology.
Ability to complete HIPAA training and implement high-level protections on patient information and confidentiality.
Must work effectively independently and in a team setting.
Ability to relate well with internal and external customers.
Quality/Metrics: Gather and perform analysis on data from Salesforce, Loopback, Excel, and other databases as required.
Perform data cleaning as needed to ensure data are consistent and analyzable.
Create data reports, charts, graphs and tables for regular reporting to program leads and external partners.
Export data from software systems and program tracking logs for agency reporting.
Assemble reports, papers and presentation materials as directed.
Collect data through phone and in-person interviews.
Record or transcribe data in accordance with project and funding source guidelines.
Perform literature reviews (locating, listing &/or abstracting articles).
Enter literature references into shared database (such as EndNote) Responsibilities: Data cleaning, formatting, and maintenance as needed.
Data visualization and analysis of program metrics.
Data Entry for the program(s) assigned.
Program reporting/billing/invoicing support.
Administrative duties as needed (Mailing and other assigned work) Establish and maintain systems for program accountability – reports track performance.
Attend and ensure follow up after all meetings and presentations – minutes, reports, action plans, assignments, and etc.
Monitors performance, responsibilities of field staff with respect to database management, metrics, and documents.
Reports all errors in systems, workflows, and both internal and external individuals.
Completes reporting (both internal and contractual requirements) with thorough knowledge and understanding of what is being reported.
Develops and maintains a current understanding of the Department’s Contractual Agreements.
Must have professional verbal and written skills, computer/software skills.
Assists with both internal and external customer service calls, emails, and requests.
Other Miscellaneous tasks assigned, as needed.
SQL Server database design, implementation, troubleshooting Develop, optimize, and maintain complex T-SQL queries, stored procedures, indexes, constraints; resolve performance issues, deadlocks, and contentions using traces, execution plans, and profiling.
Design, develop, test, and implement ETL/ELT processes using Talend for data extraction, transformation, and loading from diverse sources, including Salesforce CRM data.
Administer and optimize Talend environment, including job scheduling, dependencies, monitoring, automation, patches, upgrades, and performance tuning.
Integrate Salesforce data (e.g., via APIs, connectors) into SQL Server databases and data warehouses, ensuring data quality, synchronization, and real-time/ batch processing.
Collaborate face-to-face/with business stakeholders to analyze requirements, gather specifications, evaluate data sources/targets, and design solutions that improve business performance.
Lead ETL development activities, ensure code quality, provide feedback on performance.
Support enterprise data warehouse, data marts, and business intelligence initiatives; perform source data analysis and dimensional modeling.
Develop and automate processes using scripting.
Provide tier 2/3 support, evaluate production issues, recommend improvements, and participate in project planning following Agile methodologies.
Perform proactive performance optimization, and data synchronization across environments Mentor staff, recommend process enhancements, and contribute specialized knowledge across IT and business operations.
Document data integration processes, workflows, ETL designs, data mappings, technical specifications, and system configurations Manage version control, deployments Collaborate on testing (unit, integration, UAT Translated business requirements into actionable data specifications, documentation, and code solutions using Salesforce Object Manager and official documentation Reviewed Salesforce release notes, verified production deployments, and conducted feature testing across sandbox and production environments with detailed feedback submission Developed and maintained complex SOQL queries to support data team operations, reporting, and analytics needs Designed and built custom Salesforce reports to support data operations and Enhanced Care Management (ECM) programs Developed and deployed end-to-end solutions for processing health plan MIF data, enabling efficient insert, update, and reporting workflows for Lead and Case objects Performed large-scale data inserts, updates, and migrations using Salesforce Data Loader in both sandbox and production environments Extracted, analyzed, and transformed backend Salesforce data using Talend and SQL to produce accurate reports for compliance, billing, and operational needs Identified and resolved reporting discrepancies and data quality issues through root-cause analysis and targeted corrections Cleaned, standardized, and transformed referral data for mass uploads into Salesforce while enforcing validation rules and workflow requirements Created Salesforce-based error reports that enabled program teams to quickly identify and correct data entry issues Conducted data gap analyses against vendor reporting requirements and designed field transformations and new data structures to meet compliance and reporting standards Integrated offshore datasets with Salesforce records to address missing or incomplete data, improving accuracy for reporting and billing Reduced manual data entry and correction efforts by automating large-scale updates, inserts, and fixes via Salesforce Data Loader Maintained vendor zip code records in Salesforce to ensure accurate service area tracking, correct billing rates, and reliable historical reference Partners in Care Foundation is an equal opportunity employer.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.
All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.
As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.
At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.
Location: Atlanta (Hybrid)/US (remote)
What You’ll Do
As our Sales Representative, you’ll be on the front lines driving our growth:
- Prospect, pitch, and close deals for our AI technology solution such as our chatbot
- Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
- Represent Commercient at meetings, demos, and events across the US
- Gather insights from the market to help shape our product and sales strategy
- Hit and exceed sales targets while growing your career in a fast-moving company
- Travel to several conferences per year in the US
Who You Are
- Sales hunter with a passion for building relationships and closing deals
- Energetic, ambitious, and motivated by results
- AI enthusiast who likes to learn about AI and stays current with the trends
- Comfortable meeting clients and thriving in a dynamic, less-structured environment
- Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
- 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
- Familiarity with Salesforce, HubSpot, or ERP ecosystems
- Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
- Consultative, high-EQ selling style with technical curiosity
- Comfortable engaging at C-level and VP-level
- Self-starter with strong pipeline discipline and storytelling ability
- Excited about shaping a next-generation AI sales motion
- Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
- Comfortable working independently in a remote team environment
- Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.
Not for you if: you dislike rejection or ambitious goals.
Why Join Us?
- Be a key player in our expansion — your impact is direct and visible
- Work closely with founders and an international team
- Learn and grow in a tech-driven, fast-moving environment
- We have an engaging, collaborative culture focused on succeeding together
Compensation & Perks
- Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
- Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
- Comprehensive Benefits Package
- 401k program with generous company match
- PTO
- Hybrid role based in Atlanta, GA with fully remote option for US-based candidates
About Commercient
Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.
Why Work With Us
- Work remotely with a diverse, supportive, and fun global team
- Be part of an innovative company that embraces cutting-edge technology
- Enjoy learning and development opportunities to grow your career
- Flexible work-life balance and an environment where ideas thrive
Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.
Remote working/work at home options are available for this role.
Digital Marketing Manager (Hybrid)
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Digital Marketing Manager on our Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This position will develop, design, implement and optimize AMA Ed
Hub marketing plans and tactics to help achieve mission and business growth and
engagement objectives for AMA Ed Hub. Leverage analytics-driven insights to advance
plans in alignment with established business priorities and objectives. Increase
AMA Ed Hub personalization through segmentation, adherence to digital best
practices and utilization and optimization of email and platform automation. Collaborate
with cross-functional teams, including content, product, analytics and other
internal stakeholders, to develop personalized campaigns while enhancing campaign
performance, learners' engagement and audience growth.
RESPONSIBILITIES:
Manage and Implement Personalization Plans
- Develop and execute acquisition and retention marketing plans for AMA Ed Hub users, leveraging personalization as a key driver of increase audience relevance, conversion and retention.
- Develop data-driven audience segments to deliver personalized messaging across channels while building and maintaining automated nurture and retention flows to drive audience engagement.
- Work closely with analysts, editors, web developers, and others to ensure the accurate branding, editorial accuracy and technical integrity of all content in marketing efforts.
- Plan and manage the execution of personalized user journeys across website and email marketing channels through our Customer Data Platform and Customer Communications Management platform to achieve retention and engagement goals.
- Work with email team to plan and execute segmented email campaigns, drip and triggered ones, email testing plan to optimize results.
- Drive satisfaction and loyalty programs that turn one-time users into long-term advocates.
Design and Implement Digital Marketing Campaigns
- Build audience segments for targeted, personalized email campaigns and automated customer journeys.
- Integrate personalization tools and APIs (e.g., CDPs, CRM systems, or marketing automation platforms to deliver real-time experiences.
- Work with platform team to create scalable solutions to support the automation of personalization of user journeys across marketing channels
- Design and implement visually appealing, responsive, and user-friendly website interfaces using HTML, CSS, and JavaScript frameworks.
- Act as marketing liaison with selected internal and external education providers to ensure promotion of educational content to appropriate channels.
- Work with collaborators, vendors and subject matter experts to create high quality and impactful marketing assets to deploy across channels, including but not limited to online banner ads, ad hoc email, newsletters etc.
Analysis and Optimization
- Monitor and analyze performance using tools such as Google Analytics (GA), Google DataStudio, Tableau, identifying trends and actionable insights to improve campaign effectiveness.
- Use behavioral data, preferences, and triggers to create and optimize tailored customer experiences.
- Pull and synthesize data from multiple sources (including marketing automation platforms) to create comprehensive campaign performance reports for several stakeholders.
- Develop data-driven recommendations to optimize marketing channels (email, site, etc.) based on KPIs such as user engagement, conversions, CTR, and ROI.
- Conduct A/B testing and multivariate testing to identify and implement the most effective campaign components (e.g., messaging, creative, calls-to-action), and document results to inform future strategies.
Staff Management
- Lead, mentor, and provide management oversight for staff.
- Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
- Responsible for developing staff knowledge and skills to support career development.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's Degree required; concentration in Marketing, Data Analysis, or other analytical related field preferred.
- 5+ years of experience with marketing automation platforms such as Marketo, Salesforce Marketing Cloud as well as ESP platforms, CMS and CRM systems are required.
- Demonstrated experience with HTML, CSS, and JavaScript required.
- Experience in people management preferred.
- Strong analytical skills and proficiency in analytics tools (e.g., Google Analytics, Adobe Analytics, Google Tag Manager, Tableau, Power BI).
- Strong technical and creative skills, especially with written communication.
- Exceptional attention to detail and possess the ability to manage multiple initiatives simultaneously to enable effective internal and external relationships.
- Ability to develop specific goals and plans to prioritize, organize, and accomplish work.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Customer Success Manager
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.
RESPONSIBILITIES:
Customer Onboarding- Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
- existing programs.
- Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
- Provide robust training and onboarding experience that leads to learner activation and engagement.
- Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
- Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.
- Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
- Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
- Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
- Identify satisfied customers and secure/curate testimonials and/or case studies.
- Assist with recognition program to reward/amplify top customers/institutions.
- Research, monitor, report, and recognize customer performance.
- Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
- Produce regular reports on customer success metrics and key performance indicators.
- Utilize Salesforce to document customer interactions and maintain accurate customer data.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in healthcare administration, business, communications, or related field required.
- Minimum of 5+ years account management and customer relationship management experience required.
- Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
- Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
- Strong external presence to communicate with external stakeholders and customers.
- Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
- Familiarity with learning management systems/online education programs
- Some travel required.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
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