Salesforce Jobs in Nv Remote
41 positions found — Page 2
About Auris
Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.
Job Summary
Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Payroll Client Advisor you will report to a Payroll Division Manager and receive coaching from a Territory Manager. Activities include explaining our value proposition to clients via Atlas CRM, upselling current clients on other Heartland products and services, and maintaining regular communication with the Payroll Territory (PTM) and/or Payroll Division Manager (PDM).
Your role as a Payroll Client Advisor is to close sales of our business solutions with merchants throughout the area. You will work closely with your local PDM or PTM to set appointments with business owners in person or face to face via your network and referral partnerships that you build. You will then run scheduled appointments, uncover needs, and present Auris solutions to close sales in small to mid-sized businesses.
During the training period, your PDM or PTM will accompany you on your initial appointments to train you on our short-cycle sales process using our tablet based CRM platform, Atlas, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. After training you will have the opportunity to set your own work schedule to maximize the upside of 100% commission and the residuals on the business you bring in.
Responsibilities
- Responsible for prospecting new clients
- Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas.
- Responsible for achieving minimum production requirements, including setting first time appointments, to secure a WIN
- Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date.
- Attend weekly team meeting and weekly one-on-one with leader
- Additional responsibilities may be assigned as needed
Minimum Qualifications
- 18 years of age or older
- Valid Driver’s License and valid automobile insurance
- Successful completion of pre-employment background check
- Must live in area relative to job posting location
- At least two years of relevant experience
- Excellent prospecting, communication, presentation, and networking skills
- Works well independently and as part of a team
- Incentive-driven sales “hunter”
- Professional demeanor and impeccable integrity
- High sense of urgency and innate sales talent
- Enjoys cold-calling and speaking with people face to face
- Accountable for measurable, high-quality, timely results
- Ability to be in the field, a minimum of 50% of the time
Preferred Qualifications
- High school diploma/GED
- Prior experience in a B2B Sales role
- Prior experience with a CRM tool, such as Salesforce or Hubspot
Competencies
- Awareness
- Driven
- Resilient
- Respectful
- Committedness
Compensation (pay transparency) and Benefits
- It's W2! Medical, Dental, Life, & Disability benefits to keep you healthy and happy.
- We're not messing around with compensation. A first-year professional may expect an average of $120,000 - $170,000+ if you are in the top 25% in the form of uncapped weekly commissions, lifetime residuals, and portfolio equity.
- We know you're thinking about the future, so we've got a 401(k) and matching program to help you save up for your retirement.
***State Specific***
Nevada and Colorado
We’re looking for an Audio Account Manager with a strong background in live audio production to join our team. This role is ideal for someone who understands the technical and logistical aspects of live event audio and can serve as a key liaison between clients and production teams.
What You’ll Do:
- Coordinate Audio Solutions – Work closely with clients to understand their event needs and recommend appropriate audio setups.
- Oversee Project Execution – Ensure seamless delivery of audio services, from pre-event planning to on-site implementation.
- Maintain Client Relationships – Serve as the primary point of contact, providing expert guidance and ongoing support.
- Collaborate Across Teams – Work alongside technical crews, vendors, and venue staff to align expectations and deliver high-quality productions.
- Stay Current with Industry Trends – Keep up with advancements in live sound technology and emerging event production needs.
What You Bring:
- Live audio production experience is essential – A deep understanding of professional sound systems, signal flow, and event logistics.
- Strong organizational skills – Ability to manage multiple projects, coordinate timelines, and ensure smooth event execution.
- Client-focused mindset – Experience working with event organizers, production managers, or venue coordinators.
- Technical problem-solving abilities – Quick thinking and adaptability in high-pressure live event environments.
- Familiarity with CRM tools – Experience with Salesforce or similar platforms is a plus.
What We Offer:
- Exciting Industry Exposure: Work with top-tier clients in live event production.
- Comprehensive Benefits: Health, dental, vision insurance.
- On-Site Role: Hands-on involvement in live event production.
- Paid Training and Certification opportunities.
About New Tradition
Founded in 2010, New Tradition is a premium out-of-home media company, specializing in best-in-class assets that commands attention across the country. We help brands stay top-of-mind by targeting consumers while they are on the go, as well as in the vibrant areas where they live, work, and play.
New Tradition works with top brands and agencies, delivering game-changing campaigns across our premium large format displays and lifestyle center portfolios. Our iconic inventory includes the world-famous One Times Square and other marquee assets in Las Vegas, Chicago, New York, Los Angeles, Miami, Boston, Atlanta, Washington D.C., San Francisco, Seattle, Portland, Nashville, and Austin.
New Tradition is a portfolio company sponsored by Blackstone, the world’s largest alternative asset manager, with over $1 trillion in assets under management. Our partnership with Blackstone, with its extensive portfolio of real estate assets and network of portfolio companies, helps to fuel New Tradition’s continued growth and meaningfully enhances our network of real estate and advertising relationships.
Duties: As a Regional Account Executive, you will be responsible for generating sales for assets within the Las Vegas region, as well as driving experiential activations at BLVD and other premier destination assets You will carry a sales budget that ties back to your regional book of business and expected experiential and activation targets. You will be accountable for consistently meeting or exceeding that budget by developing new business through direct client outreach, prospecting, and relationship building, while also managing and growing existing client accounts.
Your responsibilities include understanding client advertising needs and positioning New Tradition assets as compelling and competitive solutions, developing and implementing strategies to sell long-term “perm” campaigns, seasonal/event-based campaigns, and experiential and brand activation opportunities. You will need to cultivate strong relationships with regional media agencies and direct clients. You will also be expected to educate clients on New Tradition’s digital and programmatic offerings as part of integrated solutions.
You will be responsible for driving experiential and high-impact brand activations at BLVD, our premier Las Vegas destination asset, and additional destination assets as assigned. This includes identifying brands and agencies seeking immersive, event-driven moments, packaging media with on-the-ground experiences, and collaborating cross-functionally to bring larger “big idea” concepts to life. You will be expected to sell beyond standard placements by positioning BLVD, and any other assigned destination assets, as a platform for cultural relevance, earned attention, and measurable brand impact.
In this role, you will draft proposals, reserve and contract media space, and oversee campaign execution in close collaboration with coordinators, marketing, and operations teams. You will be expected to maintain disciplined pipeline updates in Salesforce and stay informed about regional market trends and competitor activities in order to inform your selling approach.
Who You Are
- 2-5 years of sales experience, ideally within OOH, media, advertising, or technology.
- Proven ability to build lasting client relationships.
- Strong ability to deliver measurable business outcomes.
- Exceptional communication skills – written, verbal, and visual.
Location: This is a hybrid role working onsite two (2) days per week, with the expectation of standard office hours, client visits, and participation in events as needed. You will also be required to
- travel periodically to our New York headquarters for training and meetings, and to take on additional tasks assigned by the Chief Revenue Officer.
New Tradition is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace that reflects the values of equity and mutual respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, marital status, disability, veteran status, or any other characteristic protected by applicable law. We encourage individuals of all backgrounds to apply and are dedicated to providing an environment where all employees feel valued and supported.
New Tradition provides reasonable accommodations for individuals with disabilities in accordance with applicable law. If you need a reasonable accommodation during the application or interview process, please contact us at
New Tradition will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state, and local laws.
To all Recruitment Agencies: New Tradition does not accept agency and unsolicited resumes and is not responsible for any fees related to such agency or unsolicited resumes.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for the maintenance of current database customers by providing exceptional guest service. Maintain and cultivate relationships, increase trip frequency, and guest loyalty or premium players. Ensure customer retention and repeat business through telemarketing, written correspondence, direct contact, and participation in off- and off-site events.
- Develop/Maintain a base of assigned players and ensure each receives personal attention and quality service, in accordance with the company’s established strategies and guidelines
- Recruit/Maintain high-level players through a variety of activities including, but not limited to; direct mail, telemarketing, referrals, guest visitation, and on/off-site events.
- Continuously develop and sustain personalized relationships with guests, with focus on premium players.
- Respond to guest requests and inquiries or concerns in a calm, prompt, and courteous manner.
- Issue complimentary services consistent with company and department policies.
- Participate in player development and marketing activities and events to ensure development of one-on-one relationships and to cultivate guest loyalty.
- Represent the company at both on- and off-site events, generating new and maintaining current guest relationships.
- Miscellaneous duties as assigned.
- Bachelor’s Degree or equivalent work experience in a related field.
- Three years experience in customer service, preferably in the gaming industry.
- Excellent oral and written skills, leadership skills, as well as customer service and interpersonal skills.
- Must be flexible in work schedule.
- Proficiency in Microsoft Office applications, and player tracking systems. Salesforce experience a plus
- Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Salesforce Solution Architect (Remote) Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Job Description: We are looking for a Salesforce Architect with strong and deep experience in the Salesforce platform.
The ideal candidate should have hands-on expertise in designing and implementing Salesforce solutions and a strong technical background.
Key Requirements: Strong experience in Salesforce with deep platform knowledge.
Experience working with Sales Cloud, Service Cloud, B2B Commerce, and Experience Cloud.
A technical background is preferred (for example, someone who started as a Salesforce Developer and moved into an Architect role).
Exposure to AI capabilities within Salesforce is a plus, as the organization is currently in the early stages of AI adoption.
Salesforce certifications are helpful and considered an advantage.
Additional Information: This individual will work with three other solution architects and report to their Application Development Director About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Service Cloud, Sales Cloud, salesforce developer
Remote working/work at home options are available for this role.
Customer Success Manager
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.
RESPONSIBILITIES:
Customer Onboarding- Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
- existing programs.
- Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
- Provide robust training and onboarding experience that leads to learner activation and engagement.
- Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
- Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.
- Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
- Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
- Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
- Identify satisfied customers and secure/curate testimonials and/or case studies.
- Assist with recognition program to reward/amplify top customers/institutions.
- Research, monitor, report, and recognize customer performance.
- Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
- Produce regular reports on customer success metrics and key performance indicators.
- Utilize Salesforce to document customer interactions and maintain accurate customer data.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in healthcare administration, business, communications, or related field required.
- Minimum of 5+ years account management and customer relationship management experience required.
- Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
- Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
- Strong external presence to communicate with external stakeholders and customers.
- Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
- Familiarity with learning management systems/online education programs
- Some travel required.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Company Overview:
Cardio Partners, a division of Sarnova, is a national leader in emergency prevention and an ardent advocate in the fight against Sudden Cardiac Arrest (SCA). Cardio Partners offers complete cardiac solutions to our customers including equipment, consultation, end-to-end training, and program management. As an authorized master distributor of all FDA-approved defibrillator devices, the company provides customers the best-in-class value for new and recertified equipment. Customers’ emergency preparedness needs are met via Cardio Partners’ nationwide CPR training courses and state-of-the-art program management services.
Responsibilities and Qualifications
Summary:
As a Strategic Account Executive, you will own, protect and grow long-term relationships with existing large, high-value, complex enterprise clients, including Fortune 500 companies. These accounts are long-term contracted customers and represent a significant portion of our revenue, requiring a proactive, consultative and detail-oriented approach to ensure satisfaction, retention, and growth. Your role involves providing exceptional customer service, administrative support, and presenting white-glove, consultative solutions to senior-level customer stakeholders.
Organizational Impact:
This role is pivotal in maintaining and growing revenue from our most important clients, ensuring long-term partnerships and loyalty. By delivering a white-glove service experience and identifying upselling opportunities, you will contribute to overall customer satisfaction and revenue growth.
Essential Duties and Responsibilities:
- Serve as the primary point of contact for assigned strategic accounts, ensuring a high level of client satisfaction and engagement
- This role follows a land‑and‑expand model, with approximately 70% focused on strategic account management and 30% on identifying and driving growth opportunities within existing accounts
- Manage all aspects of client relationships, including inquiries, administrative tasks, and escalations, with professionalism and urgency
- Coordinate complex, large-scale deployment of products or services with external and internal partners
- Identify and promote upselling opportunities for additional products and services that align with client needs
- Develop and execute account plans that support client objectives while driving incremental revenue for the company
- Coordinate with internal teams, such as Customer Success, Operations, and Product Development, to deliver seamless support and solutions to clients
- Conduct regular check-ins, business reviews, and performance reporting for clients to reinforce value and strengthen relationships
- Ensure contract compliance and assist with renewals or amendments as necessary
- Maintain detailed records of client interactions, product usage, and sales activity in CRM systems
- Stay informed about industry trends, competitor offerings, and client business developments to anticipate needs and provide proactive solutions
- Represent the company at client events, trainings, and industry gatherings to reinforce relationships and promote additional offerings
- Collaborate with sales leadership to refine account management strategies and share client feedback for continuous improvement
- Nationwide travel to meet with customers, attend events, or other business related reasons is required. Travel expectation is 30% per month.
- Additional job duties as assigned
Skills/Experience Required:
- Education: Bachelor’s degree in business, sales or marketing
- 5+ years of experience in account management, client success, or consultative/solution-based sales roles, preferably with large enterprise clients
- Proven track record of managing high-value accounts and delivering exceptional customer service
- Ability to effectively manage and sell complex, consultative solutions that require aligning products, services, and stakeholders to meet broader customer objectives
- Ability to identify upselling opportunities and present tailored solutions to clients
- Excellent interpersonal and communication skills, with the ability to build trust and influence senior-level stakeholders
- Strong organizational skills and attention to detail, with the ability to manage complex administrative tasks effectively
- Proficiency in CRM tools (e.g., Salesforce) and Microsoft Office Suite
- Self-motivated, proactive, and able to work independently in a fast-paced environment
- Sound judgment and analytical skills with demonstrated ability to analyze complex issues and develop alternative solutions
- Entrepreneurial mindset with the ability to proactively identify challenges, think critically, and develop solutions in collaboration with internal partners Effective time management and organizational skills
- Strong written communication skills with ability to prepare clear, concise business proposals
- Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment
Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
#CardioPartners
Remote working/work at home options are available for this role.
Associate Director, Online Learning Job Summary:
We’re looking for an Associate Director, Online Learning to join an Association in Washington, DC. This is a contract-to-hire opportunity that will require you to work onsite three (3) days per week. As the Associate Director, you will work in conjunction with departmental leadership to implement the department’s strategic vision and oversight of the Division-wide online and blended learning initiatives and content development. The position requires experience in instructional design and education program development across different modalities, working closely with subject matter experts, procuring, and managing external vendors and partnering organizations, and measuring business impact and effectiveness of deployed learning solutions.
Associate Director, Online Learning Responsibilities:
- Support the Director in executing the department’s vision, strategy, and development of accredited online learning initiatives.
- Lead and support the instructional design team to deliver high-quality online learning programs that meet or exceed departmental performance metrics.
- Recruit and collaborate with psychiatrists, subject matter experts, allied organizations, and internal stakeholders to identify knowledge gaps and develop educational content.
- Manage the full lifecycle of online learning activities, including planning, development, launch, review, and renewal within the Learning Management System (LMS).
- Develop and oversee project plans for online learning initiatives, ensuring milestones, timelines, and budgets are met.
- Ensure all educational activities adhere to accreditation standards, compliance requirements, and quality control processes.
- Track and analyze LMS data and program performance metrics to measure success, identify learner insights, and support strategic planning.
- Produce reports on Learning Center activity and provide required learner and program data to external partners and accrediting organizations.
- Oversee vendor relationships and external solutions to ensure alignment with project objectives, timelines, budgets, and deliverables.
- Develop and maintain standard operating procedures, workflows, and a customer service model that supports efficient team operations and stakeholder support.
- Manage the Online Learning Help Desk and escalation processes to ensure timely resolution of technical and user issues.
- Collaborate with marketing and communications teams to support promotion and outreach for online learning programs.
- Research and recommend best practices and emerging trends in online learning, instructional design, and digital education.
- Supervise and mentor the LMS Administrator and provide coaching and guidance to junior staff members.
- Provide administrative and operational support for committees and other departmental initiatives as needed.
Associate Director, Online Learning Qualifications:
- BA/BS and at least 5-7 years of relevant experience.
- Experience with managing complex projects with demonstrated success in meeting deadlines, managing vendors, and managing related budgets.
- Strong decision-making and problem-solving skills; proven research skills to gather data, best practices, and points of view to ensure sound judgment.
- Experience working in associations industry is preferred.
- Experience with adult educational and/or healthcare programs is preferred.
- Excellent communicator capable of providing leadership to individuals and groups.
- Self-motivated, able to work independently, and shows attention to detail.
- Knowledge of how websites operate (i.e., databases, APIs, and content management systems).
- Demonstrated experience with computer-based and/or software-as-a-service (SaaS) tools such as podcast platforms, Salesforce, HTML, Captivate, Articulate 360 suite of programs, Microsoft 365, Adobe Premiere, Vimeo, Zoom, GoToWebinar, and/or other graphic and media design/production tools.
Remote working/work at home options are available for this role.
Digital Marketing Manager (Hybrid)
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Digital Marketing Manager on our Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This position will develop, design, implement and optimize AMA Ed
Hub marketing plans and tactics to help achieve mission and business growth and
engagement objectives for AMA Ed Hub. Leverage analytics-driven insights to advance
plans in alignment with established business priorities and objectives. Increase
AMA Ed Hub personalization through segmentation, adherence to digital best
practices and utilization and optimization of email and platform automation. Collaborate
with cross-functional teams, including content, product, analytics and other
internal stakeholders, to develop personalized campaigns while enhancing campaign
performance, learners' engagement and audience growth.
RESPONSIBILITIES:
Manage and Implement Personalization Plans
- Develop and execute acquisition and retention marketing plans for AMA Ed Hub users, leveraging personalization as a key driver of increase audience relevance, conversion and retention.
- Develop data-driven audience segments to deliver personalized messaging across channels while building and maintaining automated nurture and retention flows to drive audience engagement.
- Work closely with analysts, editors, web developers, and others to ensure the accurate branding, editorial accuracy and technical integrity of all content in marketing efforts.
- Plan and manage the execution of personalized user journeys across website and email marketing channels through our Customer Data Platform and Customer Communications Management platform to achieve retention and engagement goals.
- Work with email team to plan and execute segmented email campaigns, drip and triggered ones, email testing plan to optimize results.
- Drive satisfaction and loyalty programs that turn one-time users into long-term advocates.
Design and Implement Digital Marketing Campaigns
- Build audience segments for targeted, personalized email campaigns and automated customer journeys.
- Integrate personalization tools and APIs (e.g., CDPs, CRM systems, or marketing automation platforms to deliver real-time experiences.
- Work with platform team to create scalable solutions to support the automation of personalization of user journeys across marketing channels
- Design and implement visually appealing, responsive, and user-friendly website interfaces using HTML, CSS, and JavaScript frameworks.
- Act as marketing liaison with selected internal and external education providers to ensure promotion of educational content to appropriate channels.
- Work with collaborators, vendors and subject matter experts to create high quality and impactful marketing assets to deploy across channels, including but not limited to online banner ads, ad hoc email, newsletters etc.
Analysis and Optimization
- Monitor and analyze performance using tools such as Google Analytics (GA), Google DataStudio, Tableau, identifying trends and actionable insights to improve campaign effectiveness.
- Use behavioral data, preferences, and triggers to create and optimize tailored customer experiences.
- Pull and synthesize data from multiple sources (including marketing automation platforms) to create comprehensive campaign performance reports for several stakeholders.
- Develop data-driven recommendations to optimize marketing channels (email, site, etc.) based on KPIs such as user engagement, conversions, CTR, and ROI.
- Conduct A/B testing and multivariate testing to identify and implement the most effective campaign components (e.g., messaging, creative, calls-to-action), and document results to inform future strategies.
Staff Management
- Lead, mentor, and provide management oversight for staff.
- Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
- Responsible for developing staff knowledge and skills to support career development.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's Degree required; concentration in Marketing, Data Analysis, or other analytical related field preferred.
- 5+ years of experience with marketing automation platforms such as Marketo, Salesforce Marketing Cloud as well as ESP platforms, CMS and CRM systems are required.
- Demonstrated experience with HTML, CSS, and JavaScript required.
- Experience in people management preferred.
- Strong analytical skills and proficiency in analytics tools (e.g., Google Analytics, Adobe Analytics, Google Tag Manager, Tableau, Power BI).
- Strong technical and creative skills, especially with written communication.
- Exceptional attention to detail and possess the ability to manage multiple initiatives simultaneously to enable effective internal and external relationships.
- Ability to develop specific goals and plans to prioritize, organize, and accomplish work.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Minimum of five years experience working in analytics with hospitals and health plans.
Advanced proficiency required with VBA, SQL, Salesforce, Excel and Access.
High-level skills using web applications and all browsers; ability to teach others how to use web-based database functions.
Demonstrated experience using Microsoft Office computer applications, including Word, Access, Outlook and SharePoint.
Advanced knowledge of Excel required.
Detail-oriented with strong follow-through and ability to work independently given standard guidelines and checklists.
Good writing and communication skills.
Able to draft grammatically correct and professional email messages.
Demonstrated experience in working successfully with minimal supervision.
Must have knowledge of medical and health care terminology.
Ability to complete HIPAA training and implement high-level protections on patient information and confidentiality.
Must work effectively independently and in a team setting.
Ability to relate well with internal and external customers.
Quality/Metrics: Gather and perform analysis on data from Salesforce, Loopback, Excel, and other databases as required.
Perform data cleaning as needed to ensure data are consistent and analyzable.
Create data reports, charts, graphs and tables for regular reporting to program leads and external partners.
Export data from software systems and program tracking logs for agency reporting.
Assemble reports, papers and presentation materials as directed.
Collect data through phone and in-person interviews.
Record or transcribe data in accordance with project and funding source guidelines.
Perform literature reviews (locating, listing &/or abstracting articles).
Enter literature references into shared database (such as EndNote) Responsibilities: Data cleaning, formatting, and maintenance as needed.
Data visualization and analysis of program metrics.
Data Entry for the program(s) assigned.
Program reporting/billing/invoicing support.
Administrative duties as needed (Mailing and other assigned work) Establish and maintain systems for program accountability – reports track performance.
Attend and ensure follow up after all meetings and presentations – minutes, reports, action plans, assignments, and etc.
Monitors performance, responsibilities of field staff with respect to database management, metrics, and documents.
Reports all errors in systems, workflows, and both internal and external individuals.
Completes reporting (both internal and contractual requirements) with thorough knowledge and understanding of what is being reported.
Develops and maintains a current understanding of the Department’s Contractual Agreements.
Must have professional verbal and written skills, computer/software skills.
Assists with both internal and external customer service calls, emails, and requests.
Other Miscellaneous tasks assigned, as needed.
SQL Server database design, implementation, troubleshooting Develop, optimize, and maintain complex T-SQL queries, stored procedures, indexes, constraints; resolve performance issues, deadlocks, and contentions using traces, execution plans, and profiling.
Design, develop, test, and implement ETL/ELT processes using Talend for data extraction, transformation, and loading from diverse sources, including Salesforce CRM data.
Administer and optimize Talend environment, including job scheduling, dependencies, monitoring, automation, patches, upgrades, and performance tuning.
Integrate Salesforce data (e.g., via APIs, connectors) into SQL Server databases and data warehouses, ensuring data quality, synchronization, and real-time/ batch processing.
Collaborate face-to-face/with business stakeholders to analyze requirements, gather specifications, evaluate data sources/targets, and design solutions that improve business performance.
Lead ETL development activities, ensure code quality, provide feedback on performance.
Support enterprise data warehouse, data marts, and business intelligence initiatives; perform source data analysis and dimensional modeling.
Develop and automate processes using scripting.
Provide tier 2/3 support, evaluate production issues, recommend improvements, and participate in project planning following Agile methodologies.
Perform proactive performance optimization, and data synchronization across environments Mentor staff, recommend process enhancements, and contribute specialized knowledge across IT and business operations.
Document data integration processes, workflows, ETL designs, data mappings, technical specifications, and system configurations Manage version control, deployments Collaborate on testing (unit, integration, UAT Translated business requirements into actionable data specifications, documentation, and code solutions using Salesforce Object Manager and official documentation Reviewed Salesforce release notes, verified production deployments, and conducted feature testing across sandbox and production environments with detailed feedback submission Developed and maintained complex SOQL queries to support data team operations, reporting, and analytics needs Designed and built custom Salesforce reports to support data operations and Enhanced Care Management (ECM) programs Developed and deployed end-to-end solutions for processing health plan MIF data, enabling efficient insert, update, and reporting workflows for Lead and Case objects Performed large-scale data inserts, updates, and migrations using Salesforce Data Loader in both sandbox and production environments Extracted, analyzed, and transformed backend Salesforce data using Talend and SQL to produce accurate reports for compliance, billing, and operational needs Identified and resolved reporting discrepancies and data quality issues through root-cause analysis and targeted corrections Cleaned, standardized, and transformed referral data for mass uploads into Salesforce while enforcing validation rules and workflow requirements Created Salesforce-based error reports that enabled program teams to quickly identify and correct data entry issues Conducted data gap analyses against vendor reporting requirements and designed field transformations and new data structures to meet compliance and reporting standards Integrated offshore datasets with Salesforce records to address missing or incomplete data, improving accuracy for reporting and billing Reduced manual data entry and correction efforts by automating large-scale updates, inserts, and fixes via Salesforce Data Loader Maintained vendor zip code records in Salesforce to ensure accurate service area tracking, correct billing rates, and reliable historical reference Partners in Care Foundation is an equal opportunity employer.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.
All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.