Salesforce Jobs in Ft Mitchell, KY

Title: Manager of Business Development

Reports To: Head of Mid-Size & SMB Sales

Department: GTM

Location: Cincinnati, OH

Position Status: Salary Exempt

About DMG:

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of "Uninterrupted Peace of Mind."

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

Job Summary:

We are seeking an experienced sales leader to join our growing organization. As a Manager of Business Development (Mid/Size) Sales Leader you will develop, implement, and ensure execution of sales and operations strategies for delivering increasing market revenue while achieving gross margin. You will also be responsible for leading and scaling an Inside Sales team accountable to establishing consistent sales and account management processes, building, and maintaining strong business relationships with customers, and developing sound individual performance measures.

What You'll Do:

• Provides strategic direction to an inside sales team while anticipating key business and marketplace dynamics.
• Responsible for delivering sales and operational excellence.
• Oversee and manage training, metrics, accountabilities, communicating goals and expectations, all tied to a customer centric tactical business plan.
• Ensures forecasting and reporting of performance is accurate.
• Partners effectively with operations to build trust and confidence through the creation of strong working relationships.
• Ensure all customer expectations are met, and the Divisions value proposition is delivered.
• Establish and execute strategic business development initiatives and create documented key account plans for current and targeted customers.
• Look for new opportunities, product synergies and partnerships.
• Maintain sales forecasting, deliver bi-weekly market and sales reports.
• Identify business needs and apply your knowledge to develop and present world-class solutions.
• Prepare sales strategy, pre-sales resources, pricing, and negotiation for closure. Possess a \"hunter\" mentality and an energetic attitude to win new logos and grow business.
• Continuously develop and maintain a qualified opportunity pipeline.
• Hire and Development a variety of individual contributors in individual sales roles.
• Increase market share in the Mid-Size arena by building out executable processes and ensuring deliverables are met.

What You Need:

• 7+ years' experience managing and leading local and regional inside sales organizations.
• Experience managing inside sales reps and aligning with operating teams.
• Experience and understanding of how to navigate small and mid-size organizations to gain access to key owners, management, and purchasing decision makers.
• Proven track record of achieving revenue targets and managing a successful sales team.
• Hands-on leader with solid understanding of sales operations processes, software pricing/discounting, contracting, and negotiation strategy.
• Key understanding of budget, P&L, forecasting, and execution of financial deliverables.
• Excellent oral and written communication skills, multi-task oriented and extremely strong public speaking skills.
• Experience working across business units to leverage resources and capabilities to accomplish department goals.
• Strong strategic thinker with proven ability to link strategies and objectives to tactics. Foster change, incorporate innovation, and implement sales strategies.
• Leads by example fosters an environment that reflects the values of the company.
• Ability to work in an entrepreneurial environment and work collaboratively as part of a go-to-market team.
• Strong communication and project management skills are a must - the ability to understand and articulate complex challenges and obtain buy-in from stakeholders to drive towards a solution.
• Lives Divisions Basics.
• Bachelor's or Master's Degree in business, marketing, or a related field; MBA preferred.
• Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook). Strong working knowledge of Salesforce.
• Valid Driver's License.
• Ability to travel - business travel when required to support accounts and new business growth.
• Ability to manage the stress of a fast-paced environment.
• Ability to meet the in-person requirements of the team and/or business needs.

What You'll Get:

At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.

Some of our many benefits include:

• Health, dental and vision coverage on day 1.
• Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
• Paid Primary and Secondary Caregiver leave.
• Employee Assistance Program to assist with everyday challenges.
• Paid time off to volunteer.

Divisions Maintenance Group is an equal opportunity employer.

Title: Manager of Business Development

Reports To: Head of Mid-Size & SMB Sales

Department: GTM

Location: Cincinnati, OH

Position Status: Salary Exempt

About DMG:

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of "Uninterrupted Peace of Mind."

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

Job Summary:

We are seeking an experienced sales leader to join our growing organization. As a Manager of Business Development (Mid/Size) Sales Leader you will develop, implement, and ensure execution of sales and operations strategies for delivering increasing market revenue while achieving gross margin. You will also be responsible for leading and scaling an Inside Sales team accountable to establishing consistent sales and account management processes, building, and maintaining strong business relationships with customers, and developing sound individual performance measures.

What You'll Do:

• Provides strategic direction to an inside sales team while anticipating key business and marketplace dynamics.
• Responsible for delivering sales and operational excellence.
• Oversee and manage training, metrics, accountabilities, communicating goals and expectations, all tied to a customer centric tactical business plan.
• Ensures forecasting and reporting of performance is accurate.
• Partners effectively with operations to build trust and confidence through the creation of strong working relationships.
• Ensure all customer expectations are met, and the Divisions value proposition is delivered.
• Establish and execute strategic business development initiatives and create documented key account plans for current and targeted customers.
• Look for new opportunities, product synergies and partnerships.
• Maintain sales forecasting, deliver bi-weekly market and sales reports.
• Identify business needs and apply your knowledge to develop and present world-class solutions.
• Prepare sales strategy, pre-sales resources, pricing, and negotiation for closure. Possess a \"hunter\" mentality and an energetic attitude to win new logos and grow business.
• Continuously develop and maintain a qualified opportunity pipeline.
• Hire and Development a variety of individual contributors in individual sales roles.
• Increase market share in the Mid-Size arena by building out executable processes and ensuring deliverables are met.

What You Need:

• 7+ years' experience managing and leading local and regional inside sales organizations.
• Experience managing inside sales reps and aligning with operating teams.
• Experience and understanding of how to navigate small and mid-size organizations to gain access to key owners, management, and purchasing decision makers.
• Proven track record of achieving revenue targets and managing a successful sales team.
• Hands-on leader with solid understanding of sales operations processes, software pricing/discounting, contracting, and negotiation strategy.
• Key understanding of budget, P&L, forecasting, and execution of financial deliverables.
• Excellent oral and written communication skills, multi-task oriented and extremely strong public speaking skills.
• Experience working across business units to leverage resources and capabilities to accomplish department goals.
• Strong strategic thinker with proven ability to link strategies and objectives to tactics. Foster change, incorporate innovation, and implement sales strategies.
• Leads by example fosters an environment that reflects the values of the company.
• Ability to work in an entrepreneurial environment and work collaboratively as part of a go-to-market team.
• Strong communication and project management skills are a must - the ability to understand and articulate complex challenges and obtain buy-in from stakeholders to drive towards a solution.
• Lives Divisions Basics.
• Bachelor's or Master's Degree in business, marketing, or a related field; MBA preferred.
• Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook). Strong working knowledge of Salesforce.
• Valid Driver's License.
• Ability to travel - business travel when required to support accounts and new business growth.
• Ability to manage the stress of a fast-paced environment.
• Ability to meet the in-person requirements of the team and/or business needs.

What You'll Get:

At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.

Some of our many benefits include:

• Health, dental and vision coverage on day 1.
• Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
• Paid Primary and Secondary Caregiver leave.
• Employee Assistance Program to assist with everyday challenges.
• Paid time off to volunteer.

Divisions Maintenance Group is an equal opportunity employer.

Position Summary

The Project Coordinator is a key member of the Client Experience (CX) team, responsible for supporting our Project and Client

Success Managers to ensure the seamless delivery of services to our clients. This role is central to our mission of creating a worldclass client experience by ensuring projects are executed efficiently, on time, and within budget.

The ideal candidate is a highly organized, detail-oriented individual who thrives in a fast-paced, collaborative environment and is

passionate about contributing to a culture of continuous improvement.

Responsibilities:

• Project Support & Coordination:

• Act as the central coordination point for multiple projects, assisting Project Managers with scheduling,

resource allocation, and tracking project deliverables.

• Liaise with clients to identify and confirm project requirements, provide status updates, and ensure all

client needs are met in a timely manner.

• Monitor project progress and handle any issues that arise, escalating to the Project Manager as needed.

• Documentation & Reporting:

Create and maintain comprehensive project documentation, including project plans, meeting minutes,

action items, and status reports.

Track project budgets and resource time entries, ensuring data accuracy in our core systems.

• System Management:

Utilize our core business systems, Salesforce and Certinia (PSA), to monitor project progress, track

financials, and manage project data.

• Process Improvement:

Actively participate in our new CX operating model, supporting our Process Champions by helping to

identify process gaps and contributing to the development of new, more efficient workflows

• Other duties as assigned.

Qualifications:

• 2+ years of proven work experience as a Project Coordinator or similar administrative role.

• Solid organizational skills, including exceptional attention to detail, multitasking and time-management.

• Strong client-facing and interpersonal communication skills.

• Experience with project management tools, direct experience with Salesforce or a similar PSA tool is highly preferred.

• A proactive, problem-solving mindset with a desire to learn and grow within the project management field.

• Ability to work effectively in a flat, collaborative team structure where empowerment and direct partnership are

valued.

Physical Requirements:

• Prolonged periods sitting at a desk and working on the computer.

• Occasional liftin pushing, pulling up to 15 lbs.

• Hybrid position: in-office and remote workdays.

Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.