Salesforce Inc Jobs in Brea

We are looking for a success and growth-driven Business Development Representative! This person be working between Marketing and Sales to help bring new prospects and opportunities to the team. Our ideal candidate is driven, motivated, and passionate about growing their career in tech!

Duties & Responsibilities:

* Take ownership of the inbound channel from the marketing website, ensuring all leads are qualified in a timely manner.

* Support the channel team with lead qualification and distribution, ensuring leads are properly assessed and assigned.

* Serve as the first point-of-contact for prospective Zenlayer customers across mid-market and enterprise companies.

* Become an expert in Zenlayer's products and services while communicating their value to prospective customers.

* Book qualified meetings through proactive outreach like emailing and LinkedIn messages.

* With the help of the wider team, define, build, and own the outreach process-including tools, reports, email sequences, and lists.

* Provide direct feedback to the marketing and sales teams based on your experience interacting with prospects.

* Partner with our demand generation and sales ops to create reports and dashboards that track performance.

* Meet agreed-upon targets and quotas within the determined timeline.

Required Qualifications:

* Bachelors' Degree, prior experience as BDR preferred

* Familiarity with BDR systems like Salesforce

* Strong communication, investigative, and problem-solving skills

* Passion about tech sales career development

* Ability to adapt to different and challenging situations

* Positive and upbeat personality to represent the company and build rapport

Why Join Us?

* Join a company at the forefront of the managed services and cloud industry

* Play a key role in driving the company's growth and success

* Work with a team of talented and motivated individuals in a fast-paced and dynamic environment

* Receive competitive compensation, benefits and opportunities for advancement

About Zenlayer:

Zenlayer is the world's first hyperconnected cloud, operating more than 300 nodes across 50 countries. We solve the challenges of doing business in emerging markets, making it easier for companies to deploy and run applications closer to their users. Thousands of companies use Zenlayer to provide interactive and AI-powered digital experiences to billions of users globally.

Additional Information:

* Work Location: Diamond Bar, Hybrid

* Job Type: Regular

* Benefit Eligibility: Yes

* Salary: Compensation package will be commensurate with experience.

* Zenlayer offers a competitive compensation package, including health, dental and vision insurance, paid holidays, vacation, personal and sick days, 401(k) plan, wellness benefits, etc.

Zenlayer uses E-Verify to confirm the identity and employment eligibility of all new hires.

Immediate need for a talented Project Manager / Business Analyst (UAT) - Remote California . This is a 06+ months contract opportunity with long-term potential and is located in Pasadena, California (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 26-03098

Pay Range: $40 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Work closely with business teams, SMEs, and technical partners to understand and document business needs
• Translate business requirements into clear functional and technical documentation
• Perform business process mapping, analysis, and improvement
• Support initiatives related to claims, billing, and healthcare platforms
• Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, and retrospectives
• Lead and coordinate User Acceptance Testing (UAT) activities
• Create and execute test cases using user testing tools
• Ensure solutions meet business requirements and compliance standards
• Support data and transaction workflows involving EDI
• Collaborate with cross-functional teams to ensure timely and high-quality delivery

Key Requirements and Technology Experience:

• Key Skills; User Acceptance Testing (UAT)
• experience with Hospitals or Healthcare Companies
• Strong experience in Business Analysis and Project Coordination
• Hands-on experience with business process mapping and documentation
• Experience working with claims and billing systems
• Ability to work closely with SMEs and business stakeholders
• Experience translating business requirements into functional requirements
• Knowledge of Agile methodologies and Scrum framework
• Hands-on experience with User Acceptance Testing (UAT)
• Familiarity with healthcare platforms and systems
• Working knowledge of EDI transactions
• Understanding of HIPAA compliance
• Experience using user testing tools

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Description: Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members.

Position Summary

The Sales & Broker Support Coordinator will support the Sales Department with sales material, event set up and outreach coordination. In this role, the Coordinator will be responsible for supporting department activities that promote organization growth, branding, and sales outreach.

Essential duties and responsibilities include the following:

• Support the department through the development and implantation of sales and broker support branding campaigns and projects.
• Work cross functionally with various teams to identify and collect the resources required for each assigned project.
• Establish professional relationships with outside production vendors and agencies to assist in the coordination of sales activities.
• Participate in website, broker portal, online enrollment portal review and updates as needed.
• Point of contact for all pre and post contracts; follow and communicate plans.
• Assist in the pre-event activities including guest lists, activities, sales, and marketing collateral.
• Support the Sales Operations Team on the needs of our independent broker partners, agencies, and field marking organizations by developing educational materials on consumer product offerings in the market allowing them to help sell more, earn more, and stay independent with support of their on-going growth and success.
• Assist with the Sales Operations team in positioning insurance agents and agencies for quick growth with creating presentations, materials, and other resource tools.
• Through community marketing and outreach efforts to doctors and specialists, the Coordinator will have a direct impact on sales and enrollment growth and retention.
• General Office & Clerical/Administrative work.
• Regular and consistent attendance.
• Other duties as assigned.

Education and/or Experience

• High School diploma required.
• Bachelor’s degree in Marketing, Communications or other related field.
• Strong organizational skills required.
• Ability to build and foster strong working relationships with both internal and external stakeholders.
• Excellent communication skills both oral and written.
• Detailed understanding of technology including website optimization, desktop computer and telephone systems.
• Ability to meet deadlines in a fast-paced environment.
• Local travel may be required for event planning, even pre-meetings, and event attendance.
• Must be able to present themselves professionally.
• Fluent in Korean or Cantonese/Mandarin (verbal and written).

Benefits

• 401(k)
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Paid Time Off
• Free catered lunches

About Us:

Astiva Health, Inc., located in Orange, CA is a premier health plan provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members.

SUMMARY:

We are seeking a skilled and adaptable Junior AI/ML Engineer to join our fast-moving team building impactful AI solutions in healthcare. Our work focuses on extracting and interpreting data from unstructured medical documents, improving clinical coding accuracy, streamlining administrative processes, and enhancing patient outreach.

Projects will evolve rapidly, from fine-tuning large language models (LLMs) on specialized medical PDFs, to optimizing OCR pipelines in Azure, and new challenges emerge regularly. This role suits someone who thrives in ambiguity, enjoys hands-on model development, and wants to directly influence healthcare delivery through applied AI/ML.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Design, fine-tune, and optimize large language models (LLMs) and multimodal models for healthcare-specific NLP tasks, such as information extraction, classification, and summarization from clinical documents (e.g., medical charts, patient files, scanned forms).
• Develop and improve document understanding pipelines, including fine-tuning OCR / layout-aware models (especially in cloud environments like Azure AI, Azure Foundry) to handle real-world variability in medical forms, handwriting, and scanned PDFs.
• Build and iterate on end-to-end ML solutions that transform unstructured healthcare data into structured, actionable insights
• Collaborate closely with clinicians, product managers, data annotators, and engineers to define problems, curate/annotate datasets, evaluate model performance against clinical and business metrics, and iterate quickly.
• Deploy models into production environments (cloud-based inference, batch processing, or API endpoints) with attention to latency, cost, scalability, and healthcare compliance considerations (HIPAA, data privacy).
• Stay current with advancements in LLMs, vision-language models, efficient fine-tuning techniques (LoRA/QLoRA, PEFT), RAG, multimodal AI, and domain-specific healthcare AI research.
• Contribute to a culture of rapid prototyping, rigorous evaluation, and continuous improvement in a dynamic project landscape where priorities can shift based on new opportunities or stakeholder needs.
• Other duties as assigned

REQUIRED TECHNICAL SKILLS:

• Proficiency in Python and familiarity with common ML frameworks (e.g., PyTorch, TensorFlow, scikit-learn)
• Experience applying NLP techniques to unstructured text
• Hands-on experience working with LLMs, including:
• Prompt design and iteration
• Using pre-trained models for classification or extraction tasks
• Foundational understanding of model fine-tuning, such as:
• Fine-tuning transformer models or LLMs for classification or information extraction
• Adapting existing training scripts or examples to new datasets
• Familiarity with model evaluation metrics (precision, recall, F1) and basic error analysis
• Experience working with labeled datasets and annotation outputs, including reviewing label quality
• Understanding of common ML problem types, including binary and multi-label classification
• Awareness of model bias, label noise, and false positives, with the ability to discuss tradeoffs and mitigation strategies
• Basic understanding of production ML workflows (versioning, reproducibility, monitoring concepts)

OTHER SKILLS and ABILITIES:

• Hands-on fine-tuning experience with LLMs (e.g., Hugging Face, OpenAI fine-tuning, Azure Foundry), even if limited to small-scale or academic projects
• Exposure to cloud ML platforms (Azure ML, AWS SageMaker, or GCP)
• Familiarity with RAG architectures and retrieval-based grounding
• Experience with NLP libraries (spaCy, Hugging Face Transformers, NLTK)
• Introductory experience with weak supervision or noisy-label learning
• Interest in healthcare or biomedical NLP
• Curiosity about knowledge graphs, ontologies, or structured prediction
• Familiarity with secure data handling practices
• Willingness and ability to learn workflows for sensitive or regulated data (e.g., HIPAA-covered healthcare data), including privacy-aware data handling and secure ML workflows

EXPERIENCE:

• Bachelor’s Degree in related field
• 1–2 years of experience in machine learning, applied NLP, or software engineering
• Demonstrated some experience training or fine-tuning ML models, not just using APIs
• Ability to collaborate with senior engineers and domain experts and incorporate feedback

BENEFITS:

• 401(k)
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Paid Time Off
• Free catered lunches

Company Description

Plaza de la Raza Child Development Services, Inc. operates a Head Start and Early Head Start program that provides comprehensive integrated services to children from birth to five years of age and is currently accepting bids for a Licensed Mental Health Consultant to provide support for the emotional, behavioral, and social development of children and families. Services to be provided from March 9, 2026 – June 30, 2026. Part-time hours to be negotiated.

Job Description

Scope of Work

• Build collaborative relationships among staff, children, and parents to support mental wellness

• Conduct monthly scheduled on-site center/classroom visits for consultations, training provided to parents and staff, direct classroom observations, or parent/staff consultations, interventions provided to children and families, and social-emotional activities.

• Observe and assess children in the classroom setting and provide intervention when necessary

• Conduct interviews with parents and teaching staff for holistic assessment

• Document all consultations, observation and trainings on the appropriate forms

• Provide anticipatory guidance on child development and behavior

• Refer families to appropriate community resources

• Promote healthy parent-child relationships and model effective behavior management

• Participate in Multidisciplinary Team Meetings and provide social-emotional support and service linkage.

• Conduct the Patient Health Questionnaire-9 (PHQ-9) screening with appropriate interpretation and follow-up.

• Support implementation of crisis intervention protocols as needed

• Consult with staff regarding children exhibiting atypical behaviors or mental health concerns

• Provide individualized coaching, consultation, and follow-up for staff

• Provide and support staff training in collaboration with the Mental Health Coordinator

• Collaborate and maintain communication with relevant staff and consultants

• Promote culturally responsive and trauma-informed practices

• Perform other related duties in compliance with Plaza’s policies and procedures as agreed.

Desired Skills & Experience

Proposal Should Include:

• Letter of interest and resume

• Copy of Valid Licensure

• Statement of Hourly Rate

• Availability and limitations, if any

Submit proposal via email to:

Jennifer Sims, Executive Assistant at by March 3, 2026

Customer Operations Associate (Temp-to-Perm)

Location: Orange County, CA (Hybrid: Tues–Thurs in-office, Mon & Fri remote)

Pay: up to $28/hr (DOE) | Temp-to-Perm opportunity

Industry: Wholesale / Apparel / Footwear

About the Company

We are a global company specializing in sports, lifestyle, and footwear products. Our brands are sold in multiple countries through both direct and wholesale channels. We value innovation, collaboration, and creativity, and offer employees opportunities for growth, learning, and development in a dynamic, fast-paced environment.

Role Overview

The Customer Operations Associate is responsible for managing and nurturing customer relationships, supporting a portfolio of key accounts, and ensuring timely order fulfillment. This role focuses on delivering a high-quality customer experience while collaborating with internal teams such as Sales, Distribution, Credit, and Operations.

Primary Responsibilities

Order Management & EDI Coordination

• Process EDI, manual, and B2B orders; provide confirmations/recaps and communicate any order impacts.
• Manage day-to-day order execution for assigned accounts to ensure on-time, in-full delivery.
• Handle cancellations, returns, credits, debits, and value-added service requests.
• Work cross-functionally to ensure smooth order flow in line with business and customer requirements.
• Validate EDI transactions and resolve discrepancies.
• Generate and analyze daily order reports and proactively address issues.

Customer Service & Relationship Management

• Build and maintain strong relationships with key customers and internal teams.
• Serve as the primary point of contact for assigned key accounts, supporting escalations as needed.
• Create and maintain account SOPs for assigned customers.
• Assist with special projects or initiatives as assigned by management.

Process Optimization & Automation

• Identify process inefficiencies and recommend improvements.
• Assist in implementing tools, technologies, and best practices to improve operational efficiency and reduce manual work.

Qualifications & Experience

• 2+ years in Key Account management, Wholesale Customer Service, or Customer Operations.
• 2+ years of experience with end-to-end EDI order processing and troubleshooting.
• Salesforce and SAP experience a plus.
• Experience in Wholesale Customer Service or Operations in Apparel, Footwear, or similar industries preferred.
• Proficient in Microsoft Office, especially Excel.
• Strong analytical, problem-solving, and cross-functional collaboration skills.
• Ability to thrive in a fast-paced, evolving environment with multiple priorities.

Join the Pacsun Community

Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.

Learn more here: LinkedIn- Our Community

About the Job:

The eCommerce Copywriter creates engaging product descriptions enhancing the overall customer experience and product knowledge to consumers. They will compose a high volume of original and creative product copy for a variety of retail products and lifestyle brands. The Copywriter must have excellent communication skills to work in a collaborative environment in an effort to blend technical and editorial information with SEO and Digital Marketing strategies. They will be able to write with an effective brand-appropriate and culturally relevant voice for an array of vendors. The Copywriter must show a high attention to detail in previewing and releasing products live into the storefront.

A day in the life, what you’ll be doing:

• Demonstrates a proficiency in writing and communication skills with an aptitude for grammatical rules and conventions.
• Excellent proof reading and self-editing skills of all materials to ensure correct and consistent copy.
• Works closely with Merchandising and Digital Marketing teams to create a strong and cohesive customer experience across all platforms.
• Responsible for input of product data and copy, as well as previewing and releasing all aspects of product detail pages (Grammatical errors, image issues, missing logos, etc.) before going live.
• Working knowledge of SEO fundamentals such as keyword strategy; ability to balance SEO strategy with conversion-focused, customer-centric writing.
• Comfortable managing and producing accurate product copy across large SKU assortments, with a proven ability to execute high-volume workflows efficiently and with strong attention to detail.

What it takes to Join:

• Bachelor’s degree in communication, English, journalism, advertising, marketing or a related field or additional relevant experience in a related field.
• 1-3 years copywriting experience.
• Must exercise the ability to work independently and be self-motivated to finish projects under certain deadlines.
• Comfortable learning and using detailed applications.
• Strong problem-solving skills, self manages and seeks help when necessary.
• Aptitude for analytical thought and copy evaluation.
• eCom Storefront Platform knowledge preferred (Salesforce, Demandware, Magento, Shopify, etc.)
• Ability to learn new concepts, tools, and processes quickly.
• Well organized with strong online research skills.

Salary Range: ($67,188-$73,971)

Pac Perks:

• Dog friendly office environment
• On-site Cafe
• On-site Gym
• $1,000 referral incentive program
• Generous associate discount of 30-50% off merchandise online and in-stores
• Competitive long term and short-term incentive program
• Immediate 100% vested 401K contributions and employer match
• Calm Premium access for all employees
• Employee perks throughout the year

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
• Hotel, Airplane, and Car Travel may be required.

Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

At JD Finish Line, we're not just selling products; we're creating experiences. Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service. We're on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.

Position Title(s): Assistant Store Manager and Supervisor

Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You'll have the autonomy to shape the store's success and contribute to our company's growth.

Why Join Us?

• Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts.
• Career Growth: We're committed to your professional development and offer opportunities for career advancement within our growing company.
• Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
• DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

Key Responsibilities:

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Qualifications:

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.

Minimum Requirements:

• Assistant Store Manager:
  • Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
  • Minimum standard work week of 5 days.
  • Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to-School).
• Supervisor:
  • Availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
  • Requires a minimum of 5 days of availability.
  • Minimum standard of a 30 hour work week.
• All Management:
  • Availability on weekends and holidays.
  • Punctuality and regular attendance consistent with the company's policies are required for the position.
  • Must have reliable transportation.
  • Must speak English clearly in order to converse with customers and effectively supervise staff.
  • Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.
  • May require the ability to move to different locations within the company's network based on operational needs and career growth.

Physical Demands:

• Requires prolonged standing approximately five to 14 hours per day.
• During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day.
• Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
• May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
• Required to lift items weighing 5-25 lbs regularly. In certain circumstances, weights may be higher.
• Must have good vision, including color differentiation.
• The work environment for this position is a moderately noisy retail setting.

Education:

• High School Diploma or GED equivalent; 2+ years' experience in retail leadership strongly preferred; or equivalent combination of education and experience.

Compensation: Assistant Manager pay range: $18.00 - $18.50 per hour with bonus opportunities in addition to base pay if store KPIs are met. Supervisor pay range: $17.00 - $17.50 per hour. All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, sick leave, parental leave, and company-paid time off.

EEO Statement: The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.

About Yami:

Founded in 2013, Yami’s mission is to bring the world closer for everyone to experience and enjoy. We make it easy to discover exciting flavors and trending products from Asia. Named Inc. Magazine’s fastest growing start-up on the ”Inc. 500 List.”, we’re committed to connecting people with authentic food, beauty, home, and wellness experiences through our e-commerce platform, iOS, and Android apps.

Benefits & Compensation:

• 401(k) matching
• Health insurance: medical, vision, and dental
• Paid time off (PTO): vacation, sick, and holidays
• On-site gym/pool and game rooms
• Employee discount
• Coffee and snacks
• $50-71K and above

Job Summary:

In this role, you will lead the strategy development and execution for Yami’s lifecycle marketing channels, with a focus on automating email, in-app messaging, mobile push notifications, and SMS. As an advocate for customer experience, you will serve as the primary point of contact for customer engagement and facilitate cross-functional collaboration.

Job Responsibilities:

• Plan and execute strategic email, push, SMS, and in-app channels marketing campaigns, driving revenue growth and customer engagement. This includes conceptualizing campaigns, managing scheduling, writing compelling copy, and making HTML edits to support product launches, promotions, and cross-sell/up-sell initiatives.
• Own performance tracking and reporting for all lifecycle channels.
• Execute segmentation-based campaigns across lifecycle channels, customizing content, product selection, and offers by language site, customer segment, and category affinity.
• Design and execute A/B and multivariate tests to optimize subject lines, creative content, cadence, segmentation, and timing, providing actionable insights to enhance email campaign performance.
• Collaborate closely with cross-functional teams, including operations and design, to ensure smooth project launches and the ongoing optimization and enhancement of campaigns.
• Assit in managing marketing automation processes to ensure accuracy and optimize effectiveness.
• Other related projects as assigned.

Qualification (Required):

• Bachelor’s degree in Business, Marketing, Communications, or related field.
• 1+ year experience in developing lifecycle marketing programs (email, push, SMS, in-app, site, etc.; experience with enterprise-grade ESP preferred).
• Strong attention to detail and ability to maintain high-quality standards in both content and execution.
• Excellent copywriting skills, with experience crafting engaging and persuasive content across multiple platforms (e.g., social media, blogs, product descriptions).
• Visual/Design sensibility to support communication and guide the customer journey through campaign assets.
• Experience with segmentation, targeting, automation, and A/B testing.
• Knowledge of customer conversion, re-engagement, and retention strategies.
• Proficiency with analytics tools (e.g., Google Analytics, Tableau, GTM).
• Ability to execute a vision through consensus, negotiation, and data-driven persuasion
• Strong Excel skills; SQL and HTML proficiency preferred.
• Keen awareness of social media trends and major e-commerce platforms, staying up-to-date with trends that impact marketing strategies and customer engagement.
• Strong interest in marketing across categories such as food, beauty, and home, with a passion for creating impactful campaigns in these verticals.
• Positive attitude and flexibility to adapt to evolving business needs, with a proactive approach to problem-solving in a fast-paced environment.
• Customer-first mindset when approaching projects
• Bilingual in English & Mandarin.

• Carries out and coordinates all inspection and test requirements as outlined in the Quality Procedure Manual and contract requirements including compliance with the requirements of AS9100 and AS9102 standards.
• Maintains relevant updated specification, standard and quality systems documents.
• Inspects visually for defects.
• Compares results with drawing and specification requirements.
• Reports problems with inspection and test results to Quality Supervisor.
• Identifies defective parts and segregates from acceptable product.
• Notifies Quality Supervisor and Quality Engineer when inspection data exceeds acceptable limits or when major incidents of poor quality are noted.
• Records results on inspection forms or charts and report number of defects found.
• Supports the quality record retention requirements.
• Other duties as assigned.

• Working knowledge of Quality Assurance standards.
• Excellent verbal and written communication skills in English.
• Proficiency in GD&T. Ability to read blueprints.
• Good interpersonal skills and ability to work as a team member, as well as independently.
• Ability to communicate with all levels within Productions and get messages across that has the desired effect.
• Ability to think critically and act logically to evaluate situations and generates required steps to ensure success.
• Persistence and determination when problem-solving.
• Strong focus on quality: ability and commitment to achieve total customer satisfaction in the quality of our products, services and decisions, implement systems and processes focused on excellence and continuous improvement.
• Strong focus on safety, including personal safety, safety of co-workers, and protection of property on the job in accordance and compliance with company practices, industry standards, and government regulations.
• Strong knowledge of AS9100 and AS9102 Quality Systems.
• Knowledge of calibration requirements/procedures.
• Proficiency with different gages (e.g. calipers, pin gages, radius gages, snap gages, etc.)
• Proficiency with computer-based applications. Microsoft Excel a must.

• Customer Focus - Knows and understands the needs of internal and external customers. Is results oriented and works hard to consistently provide exceptional service.
• Ethics and Values - Adheres to an effective set of core values and beliefs and acts in accordance. Rewards the right values and disapproves of others.
• Problem Solving - Looks beyond the obvious to find effective solutions.
• Integrity and Trust - Widely trusted and seen as direct and truthful.
• Functional/Technical Skills - Possesses the skills to be effective in the job. Has the skills to perform the job at a high level of accomplishment.
• Listening - Practices active and attentive listening, able to hear others.
• Action-oriented - Full of energy, willing to take action.
• Composure - Cool under pressure, not knocked off balance by the unexpected, is a settling influence.
• Values Diversity - Supports fair and equal treatment for all.

• High School Degree or equivalent strongly preferred.
• Minimum of three years successful employment as an individual contributor with a preference for manufacturing experience.
• Experience in Quality Assurance is preferred.
• 1st Article experience, preferably more than a year.
• Familiar with AS9102 Rev. C forms.
• Experience with GE, Middle River, and/or Collins preferred.