Sales Navigator Jobs in Itasca

Chicago Metro (Bloomingdale, IL)

Travel: 50-60%

If you win deals by understanding engineers, earning trust over time, and positioning capability instead of price, keep reading.

Our client is a well-established, family-owned precision contract manufacturer with a long track record of investment in equipment, quality systems, and long-term customer relationships. They do not chase low-margin, price-driven work. They partner with OEMs that value precision, consistency, and accountability.

They are hiring an experienced Outside Sales Professional to drive new business growth and help expand their footprint in medical, aerospace, and defense manufacturing.

The Opportunity

This role is ideal for a salesperson who:

• Enjoys hunting and building relationships from scratch
• Is comfortable with long sales cycles and delayed gratification
• Can navigate engineers, purchasing, and quality teams
• Wants autonomy and ownership rather than micromanagement
• Takes pride in selling something that is genuinely hard to do well

You will step into a strong manufacturing platform with proven capabilities and leadership support, but you will build your own pipeline.

What You Will Do

• Prospect and develop new OEM relationships in targeted industries
• Sell precision machining and contract manufacturing capabilities
• Work directly with engineers and purchasing teams to quote and win complex work
• Manage opportunities from initial contact through long-term production partnership
• Spend significant time in the field visiting customers and prospects
• Collaborate closely with internal teams on quoting, feasibility, and execution
• Represent the company professionally and credibly in the market

This is a true field sales role, not an inside or transactional position.

What Success Looks Like

• Building a healthy pipeline of qualified OEM opportunities
• Getting designed into programs rather than simply responding to RFQs
• Winning repeatable, long-term production work
• Becoming a trusted partner to customers, not just a vendor
• Growing revenue through relationships, not discounts

What Our Client Is Looking For

Required

• Proven success in B2B outside sales within manufacturing or technical environments
• Experience selling contract manufacturing, precision machining, or custom technical solutions
• Ability to understand engineering drawings and manufacturing requirements
• Strong prospecting and relationship-building skills
• High personal accountability and self-direction
• Willingness to be on-site when not visiting customers

Preferred

• Experience selling into medical, aerospace, or defense OEMs
• Familiarity with precision machining, turned parts, or 5-axis environments
• Existing OEM relationships within targeted industries
• Comfort operating without heavy structure or rigid scripts

Location & Work Style

• Based in the Chicago metro area
• Expected to be on-site full time initially to learn the business
• Increased field time as ramp progresses
• This is not a remote role

Compensation

• Base salary approximately $100,000–$125,000, with bonus
• Ramp support provided due to long sales cycles
• Performance-based upside as the role matures

Sales Associate (Bilingual)

The salary range for this role is $15.75 to $16.25 per hour.* This position is also eligible for incentive pay based on performance.

Sales Associates keep people smiling at Aaron’s.

On our team, you’ll be a positive, energetic force on the floor, driving sales by engaging directly with customers and helping them find just what they need. You’ll also work with customer files and contracts. At times, you’ll help clean, organize, and even move merchandise. All of that can be physically demanding, but we’ll make sure you have the training and tools to do that part of the job safely. If you’re ready to connect with customers and work on a great team, start your bright future at Aaron’s.

Your career starts here

With Aaron’s, being a Sales Associate can be the first step on a great career journey. Here’s one possible path with us:

Sales Associate > Customer Accounts Advisor > Sales Manager > Customer Accounts Manager > General Manager 

The Details

What you need:

• 
  
• Solid communication skills
  
• Desire to help customers
  

What you’ll do:

• 
  
• Assist with cleaning, organizing, and moving merchandise
  
• Help customers find what they need
  
• Handle clerical duties like customer files and contracts
  
• Maintain a positive sales floor environment
  

Additional requirements:

• 
  
• Able to perform a physical job including lifting 50 lbs. without help and 300 lbs. with a dolly (don’t worry, we’ll train you and give you the tools to do it safely)
  
• Age: 18 or older
  
• High school diploma or equivalent preferred
  

Aaron’s Total Rewards 

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

• 
  
• Paid time off, including vacation days, sick days, and holidays  
  

• 
  
• Medical, dental and vision insurance  
  

• 
  
• 401(k) plan with contribution matching 
  

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

**Benefits vary based on FT and PT employment status.

We are partnering with an industrial solutions company seeking an outside sales manager in the Itasca IL area. The Outside Sales Manager leads and oversees the Illinois outside sales team, driving sales strategy, territory execution, and team performance.

Outside Sales Manager

Location: Itasca, IL

FLSA Status: Exempt

Salary Range: 75-110K

Key Responsibilities:

• Develop and execute sales strategies to grow revenue and profitability across assigned territories.
• Lead, coach, and manage the outside sales team to achieve performance goals.
• Oversee territory coverage, customer engagement, and new business development.
• Analyze sales performance, identify gaps, and implement corrective actions.
• Maintain key customer and supplier relationships through in-person and virtual meetings.
• Oversee sales activities and set sales targets across assigned territories
• Review budgets, revenue and profit before approving expenses
• Support pricing, contract, and negotiation activities as needed.
• Approve sales-related transactions, expenses, timecards, and commercial exceptions.
• Provide regular, data-driven sales reports and insights to senior leadership.
• Collaborate closely with Inside Sales and ensure compliance with company policies.

Travel:

• Minimum 25% overnight travel
• Domestic travel (Illinois, Midwest, Western regions)
• International travel primarily to Mexico, with possible travel to Canada

Qualifications:

• Proven success in product-based sales with measurable results.
• Experience developing and executing territory sales strategies.
• Prior sales management experience preferred.
• Strong leadership, coaching, and communication skills.
• Automotive or factory automation sales experience preferred.
• Fluent in English; Japanese or Spanish language skills are a plus.
• Proficiency with CRM and reporting tools.
• Valid driver’s license required.

**Please submit your application with a 1-2 page resume. Only qualified applicants will be contacted **

 We are currently seeking a highly motivated and results-driven Permanent Display Sales Account Executive to join our dynamic team. As a Permanent Display Sales Account Executive, you will be responsible for driving sales and growing our client base by building strong relationships and providing innovative display solutions. You will have the opportunity to work with a diverse range of clients, from retail stores to trade shows, and contribute to the overall success of our organization.

Responsibilities

• Actively prospect and generate leads to identify new business opportunities related primarily to permanent displays along with temporary displays and Niven’s suite of services.
• Develop and maintain strong relationships with existing clients to ensure customer satisfaction and loyalty, and drive revenue on a year-over-year basis.
• Collaborate with the design and production teams to create customized display solutions that meet client needs and specifications.
• Present and demonstrate our display products to potential clients, highlighting key features and benefits.
• Negotiate and close sales contracts, ensuring profitability and adherence to company pricing policies.
• Track and manage sales activities, including preparing sales forecasts, sales reports, and analyzing market trends.
• Stay up-to-date with industry trends, market conditions, and competitors to identify opportunities and challenges.
• Achieve agreed-upon sales quotas.
• Lead a project through the entire sales lifecycle by building long-lasting client relationships and collaborating with both key internal and external stakeholders to achieve desired outcomes.

Qualifications

• Previous experience in Visual Merchandising / POP / Fixture Industry.
• Proven track record of identifying, developing, and closing new business opportunities within Fortune 1000 companies.
• History of selling customized end-to-end program solutions (design, production, co-packing, warehousing, fulfillment, etc.) .
• Experience negotiating and closing large contractual agreements within complex organizations across varying departments (C-Suite, Procurement, Marketing).
• Strong negotiation and closing skills, with the ability to identify and respond to client needs effectively.
• Excellent communication and presentation skills, with the ability to articulate the value proposition of our display solutions and build long-term client relationships.
• Ability to work independently and manage multiple client accounts simultaneously.
• Strong listening, evaluating, and problem-solving skills. Ability to develop alternative solutions when needed to meet deadlines and budgets.
• Previous experience with Salesforce or similar CRM tools preferred.
• Flexible to travel for client meetings, industry events, and trade shows as required.

Base Salary will range $80,000 - $120,000 and will be commensurate with experience, plus participation in the sales commission program.

Niven, a premier shopper-marketing company, offers solution-based, strategic retail merchandising services and solutions. We are a collaborative, employee-owned company that caters to agencies, brand marketers, and retailers alike. Our clientele includes many major retailers and renowned brands. Niven was founded in 1979 and is currently headquartered in Carol Stream, IL.

Niven has a strong legacy of creativity and innovation. We offer a great variety of benefits and perks to our employees, including great health care options, dental, vision, employee assistance program, pet insurance, and generous and flexible paid time off. We understand the challenges of working safely through these difficult times and offer flexible work scheduling.

Our client, Japanese Electronics manufacturing company, is seeking a Data Analyst in the Schaumburg area with 2+ years of experience.

Title: Data Analyst

Location: Schaumburg IL (Hybrid 3 days on site)

Type: Full Time Direct Hire

Salary: 55-60K

Key Responsibilities

• Develop and analyze eight-month sales forecasts; perform variance and gap analysis against actuals and plans.
• Monitor daily sales/order performance and deliver regular status and management reports.
• Identify data discrepancies and partner with sales to resolve issues and improve accuracy.
• Support short- and long-term sales planning through data-driven insights and risk analysis.
• Manage ERP (SAP/OASIS) master data and provide system support, enhancements, and user training.
• Support audit requirements and conduct market research and ad hoc analysis as needed.

Qualifications

• Strong verbal and written communication skills.
• Japanese language skill preferred.
• Professional collaborator with ability to support senior management.
• Detail-oriented and able to manage multiple deadlines with accuracy.
• Proficient in Excel, Power BI, Outlook, Word, PowerPoint, and SharePoint; skilled in database mining and large data analysis.
• Bachelor’s degree (or equivalent) with 2+ years of relevant experience.

**Please submit your application with a 1-2 page resume. Only qualified applicants will be contacted**

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!

$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.

$2,500 First Week Training Pay for the first five training days.

$500 per virtual appointment bonus with food with no bonus limit.

Up to $1500 per week for meeting minimum call and one qualified onsite appointment.

200% of the profit margin for the first 90 days of orders shipped.

40% to 59% of the profit margin after 90 days

Up to $10k new client account credits

Up to $5k new account donation credits

Up to $400 of gift cards for business building activities

GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.

We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!

GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!

Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.

Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.

Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.

We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.

We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.

Please email your resume to and schedule a strictly confidential interview.

Visit us at:

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Manufacturing Data & Sales Analyst to join their team. Seeking a data-driven analytics professional who thrives at the intersection of manufacturing operations, business intelligence, and executive decision support. This is a high-impact role for someone who enjoys building insight from the ground up—designing dashboards, automating reporting, owning data integrity, and translating complex information into clear, actionable business outcomes.

Why This Role Stands Out:

• High visibility and direct partnership with senior leadership.
• Opportunity to own and evolve enterprise-level analytics and reporting.
• Manufacturing environment where data truly drives strategy.
• Long-term growth potential in a stable, well-capitalized organization.

Key Responsibilities:

Data, Analytics & Reporting:

• Design, build, and continuously enhance dashboards, scorecards, and KPI reporting to support operational and commercial performance.
• Translate raw data into meaningful insights that influence decision-making at the executive level.
• Automate recurring reports and analytics processes to improve efficiency, accuracy, and scalability.
• Analyze trends related to revenue, production performance, forecasting, and product initiatives.

Manufacturing & Cross-Functional Partnership:

• Collaborate closely with Operations, Finance, IT, and Commercial teams to align data, metrics, and performance goals.
• Support forecasting, planning cycles, and performance reviews with reliable, actionable analytics.
• Identify risks, opportunities, and performance gaps within data sets and recommend solutions.

Systems & Data Ownership:

• Act as the primary owner of manufacturing and sales-related data systems, ensuring usability, accuracy, and value.
• Lead continuous improvement of reporting tools and system integrations.
• Partner with internal and external stakeholders to enhance system reporting capabilities.
• Champion data governance, consistency, and best practices across the organization.

Qualifications and Skills:

• Bachelor’s Degree in Data Science, Analytics, Business Intelligence, or a related field
• Proven experience building and maintaining dashboards, scorecards, and analytics tools.
• Background supporting a manufacturing environment.
• Strong ability to own data end-to-end—from extraction to interpretation to executive presentation.
• Experience automating reporting and analytics processes.
• Advanced analytical, problem-solving, and critical-thinking skills.
• Ability to clearly communicate insights to both technical and non-technical audiences.
• Advanced proficiency with Excel, reporting platforms, and Microsoft Office Suite.
• Advanced proficiency in SQL, PowerBI, and/or Tableau.
• Experience with IQMS is preferred.
• Strategic mindset with exceptional attention to detail.

Compensation Range: $90,000 - $120,000 + 15% Bonus

Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.

If you are a passionate Manufacturing Data & Sales Analystlooking for anew and rewarding career, please apply today! You don’t want to miss out on this opportunity!

LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

Are you HARIBO? We are the world's #1 gummi candy manufacturer. It's a great time to join our growing organization and help spread "Childlike Happiness" (one of our core values) to consumers across the United States. The Business Development Manager - Convenience Stores (south central/ southwest US)is responsible for directly managing and growing the strategic partnerships between HARIBO and the designated Customer group along with assigned Broker selling partners. TheBusiness Development Managerwill achieve and exceed projected key account sales for customer group (assigned convenience store chains, travel center chains, etc) which are located within multiple states throughout portions of the south central United States.

The Business Development Managerwill have at least 3+ years of experience in strategic sales experience within the consumer packaged goods / CPG industry along with a Bachelor's Degree. Experience using IRI, Circana, Nielsen, or other syndicated sales data is required. Prior experience calling on C-stores/travel centers is strongly preferred. Additionally, must have the ability to travel locally, regionally, and nationally throughout up to 40% of the time, with overnight stays.

This is a remote, field-based position. The ideal candidate will be located near a major airport and currently reside in the south central / south west region of the United States (for example: Texas, Oklahoma, etc) due to the core geographic area of retail customers for this role.

Responsibilities

• Develop and execute strategies and plans to meet assigned sales targets and market share goals in area of accountability (assigned Convenience store, travel center chains)
• Manage assigned customer accounts, develop and grow business to meet HARIBO targets and customer sales targets
• Execute consumer and shopper driven strategies for your customers
• As a member of our Sales team, partner and work cross-functionally with internal stakeholders including Demand Planning, Trade Marketing, Brand Marketing, Finance, Supply Chain, Category Management, and other internal teams
• Create and execute joint business plans
• Conduct headquarter calls at corporate offices of assigned customer/retail chains
• Utilize data to develop accurate sales forecasts and use data to drive sales growth opportunities

Qualifications:

• Bachelor's Degree
• 3+ years of strategic sales experience experience in the consumer packaged goods industry
• 1+ years of experience utilizing customer sales and/or syndicated data tools such as IRI, Circana, Nielsen, etc.
• Prior experience with headquarters calls
• This is a remote, field based position that requires the ability to travel up to 40% of the time locally, regionally, and nationally; with overnight stays
• Candidate will be located near a major airport and currently reside ideally in the southern central region of the United States (ex: Texas, Oklahoma, etc) due to the core geographic area of retail customers for this role

Preferred Qualifications

• Prior experience selling into / calling on the Convenience stores / travel centers
• Prior sales experience in candy, confectionery, salty snacks
• 5+ years of experience in the consumer packaged goods / CPG industry
• Demonstrated success in business negotiations with key corporate level decision makers
• Prior experience partnering with Brokers

• Deep expertise utilizing customer sales and/or syndicated data tools such as IRI, Circana, Nielsen, etc.

Skills

• Ability to use data with a "fact-based selling" approach
• Entrepreneurial spirit and the passion to win in a fast-paced working environment

Compensation

Target Hiring Pay Range: $115,000 - $135,000 annually

This pay range represents the min/max target annual base salary range HARIBO of America, Inc. may pay for this position at the time of this posting. Please note, a candidate's offered annual salary will be determined by a variety of factors, including but not limited to, the candidate's relevant education, experience, qualifications, skills, internal equity, and the geographical location of the role.

We provide fully paid health insurance premiums and generous HSA contribution, 11 paid Holiday plus Paid Time Off/PTO, competitive 401(k), tuition reimbursement, and more.

HARIBO of America, Inc. is committed to fair and equitable pay practices and complies with all applicable federal, state, and local laws regarding pay transparency.

HARIBO of America, Inc. is an Equal Employment Opportunity Employer and maintains a Drug-Free Workplace. Employment at HARIBO of America, Inc. is subject to post offer, pre-employment drug testing. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, including protected veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. HARIBO also prohibits harassment of applicants or employees based on any of these protected categories. It is also HARIBO's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

HARIBO is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation to assist with completing the electronic application, please contact the location for which you are applying and ask to speak with the human resources representative or email .

LAZ Parking, North America’s largest tech-enabled parking, transportation, and mobility company, is proud to be partnering with Freight Ninja Truck Parking Solutions—a rapidly growing leader in truck, trailer, and fleet parking management.

Freight Ninja operates a nationwide network of over 50 Industrial Outdoor Storage (IOS) locations, providing essential parking solutions for fleet operators and small businesses navigating the increasing demand for secure, scalable parking.

As part of this exciting collaboration, LAZ is supporting Freight Ninja’s continued growth by bringing our operational expertise, cutting-edge technology, and national infrastructure to the table. Together, we’re transforming the landscape of IOS parking across the country—and we’re looking for passionate individuals to help lead the way.

• Compensation: $50-55K (after 90 days - salary + commission structure)
• Location: on-site, 5 days a week

The Spirit of the Position:

As an Account Manager at Freight Ninja, you will play a pivotal role in driving revenue growth and expanding our client base. We are seeking motivated individuals with a passion for logistics, exceptional communication skills, and a proven track record in sales. This is an exciting opportunity to join a forward-thinking company and contribute to the evolution of the logistics landscape.

Responsibilities:

• Client Acquisition: Identify and prospect potential clients in the logistics and industrial sectors, fostering strong relationships to drive new business.
• Product Knowledge: Stay informed about Freight Ninja's services and solutions, effectively communicating their value propositions to clients.
• Sales Presentations: Conduct engaging and informative sales presentations to showcase our services, addressing client needs and providing tailored solutions.
• Pipeline Management: Manage the sales pipeline, from lead generation to deal closure, ensuring timely follow-ups and efficient communication.
• Negotiation: Skillfully negotiate terms and agreements with clients, ensuring mutually beneficial outcomes and long-term partnerships.
• Market Research: Stay updated on industry trends, competitor activities, and market demands to identify new opportunities and stay ahead in the market.
• Collaboration: Work closely with the marketing and operations teams to align sales strategies with overall business objectives.

Requirements:

Travel:

• Willingness to travel for client meetings and industry events.

Education:

• Bachelor’s degree in business, Communications, or related fields is preferred.

Experience:

• Proven experience in B2B sales, preferably in the logistics or transportation industry.
• Comfortable making 250+ outbound calls a week from a large database of contacts.

Skills:

• Strong communication, negotiation, and interpersonal skills.
• Self-motivated with a results-driven approach.
• Familiarity with CRM software such as HubSpot or Salesforce.
• Strong working knowledge of Office 365.

Physical Demands:

• Ability to lift, push and pull at least 10lbs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.

About the Company

HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: Function:

• Has overall responsibility for the strategic leadership and operational excellence of the service department.
• Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth.
• Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives.

Primary Responsibilities:

Strategic Service Leadership

• Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations.
• Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience.
• Establish and monitor service performance metrics, driving accountability and operational excellence.

Service Operations Management

• Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution.
• Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness.
• Ensures compliance with warranty policies, service agreements, and industry regulations.

Customer Experience & Satisfaction

• Champions a customer-centric approach across all service functions.
• Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality.
• Serves as a senior escalation point for complex service issues and high-value customer relationships.

Secondary Responsibilities:

Process & Infrastructure Development

• Designs and implements scalable service processes, workflows, and systems to support growth and efficiency.
• Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs.
• Leads digital transformation efforts within the service department, including CRM and service management platforms.

Team Development & Leadership

• Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities.
• Conducts performance evaluations, succession planning, and professional development initiatives.

Reporting & Analytics

• Delivers executive-level reporting on service performance, customer satisfaction, and operational trends.
• Uses data-driven insights to inform strategic decisions and continuous improvement efforts.

Cross-Functional Collaboration

• Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration.
• Represents the service function in leadership meetings and strategic planning sessions.

Position Requirements:

Education & Experience

• Bachelor’s degree in Engineering, Business Administration, or related field desired.
• Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager.
• Proven experience managing technical service teams and developing service infrastructure.

Skills & Competencies

• Strategic thinker with strong operational execution capabilities.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in CRM, ERP, and service management platforms.
• Strong analytical skills and ability to interpret complex data sets.
• Deep understanding of machinery, industrial equipment, or technical service environments.

Other Requirements

• Ability to travel to customer sites, manufacturing facilities, and industry events as needed.
• Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists.
• Demonstrated resilience and adaptability in navigating change and leading through uncertainty.

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.