Sales Jobs in Yonkers

Position Title: Trust Officer Locations: Tarrytown_NY Time Type: Full time Req ID: JR1154-Tarrytown_NY At Midland, we’re proud to be a little different.

You can see it in our bright orange signs-but there’s more to it than that.

With our heartfelt and personalized approach, we’re focused on meeting every customer’s needs with the brightest solutions.

For more than 140 years, we’ve learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success.

And this goes beyond traditional banking.

We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.

Our humble ambition keeps us growing, giving back, and looking ahead.

We’re innovating and optimizing our services to ensure we stay unique
- providing strength you can count on with heart you can feel.

You might say we’re unlike any other bank.

And you’d be right." At Midland States Bank, base salary is one component of our Total Rewards program.

Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience.

This position offers additional compensation in the form of short-term incentives (i.e.

bonus and/or commission) and may include long-term incentives (i.e.

stock awards).

Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off.

Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan.

Incentives and benefits are subject to eligibility requirements.

Trust Officer Salary Range: $87,800
- $117,000
- $146,300 annually Position Summary The Trust Officer is responsible to develop, deepen, and maintain relationships with investment management clients, trust clients, beneficiaries, and other interested parties for an assigned book of business and is expected to maintain and expand the network of centers of influence.

The Trust Officer is responsible for assuring compliance with all Bank policies and procedures, as well as applicable regulations.

This position is an individual contributor role.

Primary Accountabilities Performs responsibilities related to creating and administering personal trusts, investment agency, IRA (Individual Retirement Accounts) and guardianship accounts, serving as the primary contact for customers.

Conducts comprehensive needs assessment with current and potential customers and provides on-going advice and counsel tailored to clients’ financial goals.

Recommends appropriate products and services to meet needs, based on objectives, tax and estate needs, risk tolerance and proper asset allocations.

Meets with clients to ascertain their needs; also works with clients’ families, beneficiaries, accountants, and/or attorneys.

Proactively reaches out to high-value prospects and clients to market trust and investment management services.

Cultivates business relationships with centers of influence to expand clientele.

Manages documentation of all sales activities to establish a record for performance tracking, facilitating targeted analysis for future sales initiatives.

Develops and maintains a referral network of internal and external sources for additional sales opportunities.

Maintains contact with existing clients, beneficiaries, and referral sources to identify and pursue additional sales opportunities.

Identifies and refers business to other areas within the Bank as appropriate.

Stays abreast of developments in probate and fiduciary law, actively pursuing professional development opportunities.

Strictly adheres to compliance and operational risk controls in accordance with Bank and regulatory standards.

Works with outside legal counsel and other professionals to help establish legal and regulatory compliance in the administration of personal trusts, investment agency, IRA and guardianship accounts.

Represents the Bank in community organizations and activities to enhance the Bank’s image.

Provides quality service in meeting customer needs, inquiries and problems.

The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.

May require work in a Midland office to ensure collaboration and support of internal and external customers.

Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).

Other duties as assigned.

Position Qualifications Education/Experience: Bachelor's degree, with advanced degree JD or MBA preferred.

CFP (Certified Financial Planner) or CTFA (Certified Trust and Fiduciary Advisor) certification required, if not holding a JD.

3-5 years experience in financial services, preferably in a bank trust environment or, advanced designations and / or preparatory work or guidance may sometimes be assessed in lieu of experience.

Knowledge of financial planning and estate planning techniques.

Demonstrated success working in team environment.

Ability to meet time constraints without constant supervision.

Sales oriented, friendly and persuasive personality.

Professionalism and courtesy in dealing with customers and colleagues.

High degree of accuracy with attention to detail required.

Strong oral, written, and interpersonal communication skills.

Strong organization and time management skills.

Ability to work independently and as part of a team.

Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at .

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company.

We’re proud to be an Equal Opportunity and Affirmative Action employer.

At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at .

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 878 Yearly Salary PI 673152

*** THIS IS AN ONSITE POSITION, LOCATED IN ELMSFORD NY***

** WORK HOURS ARE 6:30am - 3:30pm **

About the Company

At Central, we are a family-owned wholesale distributor, dedicated to supporting green industry professionals with innovative solutions, in-stock inventory, expert knowledge, and a professional yet personal level of service. Committed to quality, reliability—and genuine partnership—we provide the best value, resources, and support needed for our customers to thrive in an ever-evolving industry. Our culture is built on a foundation of integrity, teamwork, and growth. We live our values by recognizing and rewarding hard work. And, we hold ourselves accountable to the highest standards of our employees, our families, and our customers—not corporate shareholders. As a team, we are dedicated to continuous learning, collaboration, and serving both our customers and industry. We foster a family-oriented environment that values results, encourages entrepreneurial spirit, and positions us as thought leaders in our field. We believe in transparency, embracing bold ideas, taking smart risks, and always digging deeper to drive innovation. We’re motivated, service-driven, and eager to grow, which enables us to thrive in our dynamic and rewarding industry! This is the Central Difference.

About the Role

You will be responsible to secure, maintain, and troubleshoot our computer networks so that our networks operate efficiently and meet business requirements.

Responsibilities

• Analyze, isolate and resolve network problems with minimal downtime.
• Work directly with communications providers to resolve outages.
• Provide ongoing daily support of calls coming through the helpdesk for day-to-day PC and network support from 60+ branches, external sales team, remote users and corporate office.
• Install, update, monitor and troubleshoot issues with networks, client computers, cellphones and peripherals.
• Update and Repair PC and laptops as needed.
• Computer installation and configuration.
• Maintains an inventory of equipment and parts as well as documentation of vendor activities.
• Interfaces with outsourced IT, phone and networking vendors as needed.
• Research and recommend innovative and where possible automated approaches for system administration tasks.
• Responsible for any other duties as may be assigned from time to time by supervisor.

Qualifications

Education and Work Experience:

• Minimum 5 year level I and II support in a business network environment
• AS or BS Degree in IT related major

Required Skills

• Router installation/configuration, switches, LAN topologies including IP Sec VPN Tunneling.
• Hardware Configuration: Familiar with laptop configuration and repair, PC maintenance and troubleshooting, upgrading hardware components, printer maintenance and configuration for the network. Installation and configuration of other peripherals as needed.
• Ability to independently analyze and solve routine computer related problems. Ability to read a variety of informational documentation, directions, instructions, methods and procedures, such as technical manuals, software manuals wiring diagrams, product documentation and related materials.
• Accuracy and attention to detail, must have organizational skills.
• Excellent customer service skills.
• Enjoys a fast-paced environment, with high sense of urgency in service level.
• Independent problem solver with troubleshooting, decision making and analytical skills.
• Requires limited supervision, self-motivated and self-starter.
• Flexibility and adaptability to handle competing work demands.
• Excellent verbal and written communication skills.
• Demonstrated ability to communicate to nontechnical audience on technical issues.
• Microsoft Active Directory experience.
• File Sharing and Permissions experience, including Sharepoint.
• Office 365 Administration experience a plus.
• Virtualized Environment experience a plus.

This position is classified as sedentary work. Duties may include:

• Exerting up to 25 pounds of force occasionally.
• Frequent or constant use of hands, wrists, and fingers for data entry and computer work.
• Close visual acuity for preparing and analyzing data, reading, and viewing a computer monitor.
• Repetitive motion associated with keyboard and mouse use.

Equal Opportunity Statement

The Company is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. Qualified individuals with disabilities may request accommodations to perform the essential functions of this position. Requests will be evaluated on a case-by-case basis.

The Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.

Transportation Pricing & Operations Manager:

The Transportation Pricing Manager is responsible for developing competitive pricing strategies across multiple transportation modes and delivering accurate quotations and cost analyses. The role drives company profitability through pricing optimization, cost control, and data‑driven decision support.

1. Transportation Pricing & Cost Management

• Develop and manage competitive pricing strategies for Air, TL, LTL, PTL, Ocean, and Rail transportation.
• Negotiate contract rates with carriers, airlines, co‑loaders, and logistics partners.
• Prepare accurate rate quotations, RFQs, and cost analyses for internal and external stakeholders.
• Monitor key cost KPIs such as cost per shipment, cost per cubic foot, productivity, and labor‑related transportation expenses.
• Identify cost‑saving opportunities through financial impact analysis and time studies.
• Maintain and update pricing databases, rate sheets, and reporting dashboards.

2. Market & Financial Analysis

• Analyze market rate trends, transportation industry patterns, and competitive benchmarks.
• Provide financial insights that support pricing decisions and strategic planning.

3. Cross‑Functional Collaboration

• Partner with Sales, Operations, Procurement, and Planning to optimize pricing and improve service levels.
• Support carrier onboarding processes and pricing‑related training for internal teams.

Qualifications

Education & Experience

• Bachelor’s or Associate degree preferred.
• 4+ years of experience in transportation pricing, freight forwarding, logistics, or supply chain operations.
• Strong understanding of domestic and international transportation pricing structures.

Technical Skills

• Advanced MS Excel skills (data analysis, forecasting, reporting).
• Experience with TMS, WMS, ERP, and visibility platforms.
• Experience with Tableau or BI tools preferred.

Core Competencies

• Strong analytical and problem‑solving abilities.
• Excellent communication, presentation, and cross‑functional collaboration skills.
• High attention to detail and organizational skills.

This position is not eligible for employer-sponsored work authorization now or in the future. Applicants must be legally authorized to work in the United States without employer sponsorship.

An established organization is seeking a Corporate Counsel to serve as a key legal advisor to executive leadership and cross-functional teams. In this role, you will provide strategic legal guidance that supports business initiatives and growth. The position partners closely with departments such as Sales, Finance, Operations, Governance, and HR to support commercial transactions, oversee contract management processes, and ensure compliance with applicable regulations. This role also contributes to transaction support, internal policy development, and risk management initiatives. The ideal candidate brings strong business judgment, the ability to balance legal risk with operational objectives, and a collaborative approach to working with stakeholders across the organization.

Key Responsibilities

• Contract Management: Draft, review, and negotiate a broad range of commercial agreements including customer, vendor, partnership, licensing, and confidentiality agreements, while supporting the full contract lifecycle.
• Transactional Support: Provide legal guidance on strategic business transactions, including acquisitions, partnerships, and other commercial arrangements, assisting with due diligence and documentation.
• Employment & HR Advisory: Partner with HR on employment-related matters such as policies, workforce compliance, and employee documentation.
• Regulatory & Compliance Oversight: Help ensure company operations and commercial practices align with relevant legal and regulatory requirements, including exposure to government contracting frameworks such as FAR/DFAR and EHS regulatory considerations.
• Cross-Functional Collaboration: Work closely with internal teams responsible for governance, risk management, environmental health & safety, and operational excellence to support compliance frameworks and internal processes.
• Legal Operations: Oversee contract management resources and coordinate with outside legal advisors when necessary.

Qualifications

• Juris Doctor (JD) from an accredited law school and active bar membership.
• Several years of legal experience within a law firm, corporate legal department, or a combination of both.
• Strong experience reviewing and negotiating commercial agreements and advising on regulatory and compliance matters.
• Experience supporting organizations within manufacturing, industrial, or similarly regulated environments is highly valued.
• Excellent communication, negotiation, and analytical skills, with the ability to translate complex legal topics into practical business guidance.
• Highly organized, proactive, and able to manage multiple priorities in a dynamic environment.

Preferred Background

• Bar admission in the region of employment or willingness to obtain it.
• Familiarity with FAR/DFAR regulations related to government contracting.
• Exposure to EHS (Environmental Health & Safety) regulatory frameworks and compliance programs.
• Experience supporting manufacturing or industrial operations with complex regulatory requirements.
• Experience working across multiple departments in a multi-location organization.

Transportation Pricing & Operations Manager:

The Transportation Pricing & Operations Manager is responsible for leading transportation pricing strategy, shipment visibility, risk management, and operational performance across the logistics network.

Core Roles & Responsibilities

1. Transportation Pricing & Cost Management

• Develop and manage competitive transportation pricing strategies (Air, TL, LTL, PTL, Ocean, Rail).
• Obtain and negotiate contract rates with carriers, airlines, co-loaders, and logistics providers.
• Prepare accurate rate quotations, RFQs, and cost analyses for internal and external stakeholders.
• Monitor cost per shipment, cost per cubic feet, productivity, and labor-related transportation expenses.
• Identify cost-saving opportunities and conduct time studies and financial impact analysis.
• Maintain and update pricing databases, rate sheets, and reporting dashboards.

2. Shipment Monitoring & Exception Management

• Monitor end-to-end shipment visibility across all transportation modes.
• Track critical milestones including pickup, transit status, layovers, and delivery.
• Identify risks such as delays, route deviations, missed appointments, and No-Shows.
• Escalate high-risk shipments according to SOP and implement corrective actions.
• Communicate ETA changes and service risks to stakeholders proactively.

3. Risk Management & Compliance

• Develop and implement transportation risk management policies and procedures.
• Monitor regulatory changes (DOT, FMCSA, federal/state laws) and ensure compliance.
• Conduct carrier safety evaluations and risk assessments.
• Lead incident investigations and develop corrective action plans.
• Manage transportation insurance programs (cargo, liability) and claims coordination.
• Coordinate audits and internal compliance reviews.

4. Operational Planning & Performance Management

• Measure and analyze operational KPIs (Safety, Quality, Delivery, Cost, Inventory – SQDCI).
• Forecast transportation volume and project headcount/equipment requirements.
• Track OTD, No-Show trends, carrier performance, and exception metrics.
• Create Monthly Business Reviews (MBR) and executive-level presentations.
• Lead warehouse and yard flow coordination related to inbound/outbound transportation.
• Run space and operational efficiency simulations to improve network performance.

5. Process Improvement & Cross-Functional Collaboration

• Analyze workflow processes and implement SOP improvements.
• Partner with warehouse, procurement, planning, sales, and customer teams to improve service and reduce cost.
• Support carrier onboarding and performance reviews.
• Train internal teams and carriers on risk awareness and compliance practices.
• Maintain accurate data reporting in TMS, WMS, ERP, and visibility platforms.

Requirements

Education & Experience

• Bachelor's or Associate Degree preferred.
• 3+ years of experience in transportation pricing, freight forwarding, logistics, or supply chain operations.
• Strong understanding of domestic and international transportation pricing structures.
• Experience in risk management, compliance, and carrier performance management preferred.

Technical Skills

• Advanced proficiency in MS Excel (data analysis, forecasting, reporting).
• Experience with TMS, WMS, ERP systems, and visibility platforms.
• Experience with Tableau or other BI tools (preferred).
• Strong analytical and forecasting capabilities.

Core Competencies

• Strong data analysis and problem-solving skills.
• Excellent presentation and reporting skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and cross-functional collaboration skills.
• Detail-oriented with strong organizational skills.
• Ability to travel up to 20% as required.

WMS Pre-sales Consultant

Employment Type: Full Time, Salaried

Location: Hybrid; Teaneck, NJ 07666

Made4net is a leading provider of supply chain execution software solutions. Our innovative technology helps businesses optimize their supply chain operations, increase efficiency, and improve overall productivity. With a global presence and a commitment to excellence, Made4net is at the forefront of the industry, serving a diverse range of clients across various sectors.

Purpose of the Function:

This function plays a critical role in understanding customer needs, presenting tailored solutions, and ensuring a high level of customer satisfaction. By aligning sales strategies with organizational goals, the Sales Function contributes to market expansion, brand visibility, and long-term business sustainability.

At Made4net, we don’t just sell Warehouse Management Systems (WMS); we sell a vision of operational excellence. We are seeking a passionate storyteller who can stand in front of a prospect, empathize with the frustration of their aged legacy solutions, and build a compelling mental bridge to a better future with Made4net.

Purpose of the Job:

As a Pre-Sales Consultant you are expected to have strong understanding of supply chain challenges and opportunities, and how technology can enable companies to gain competitive advantage by addressing these challenges quickly and effectively. You will work closely with sales, professional services, and executive leadership to turn supply chain challenges into opportunities. Your goal is not just to demonstrate features, but to paint a picture of a future state where the customer’s pain points are resolved. This role is a trusted advisor to our clients, which means we maintain and offer our clients extensive knowledge in the industries we service, the workflows we can augment and deliver superior results that support our clients' strategic objectives.

Core Duties and Responsibilities:

• Become a Trusted Advisor to our existing customers and prospects.
• Collaborate with a cross-functional team to create an opportunity/account strategy, align the Made4net solution with pain points, assist/build ROI presentation(s), and present/demo the solution.
• Deep Discovery: Conduct discovery workshops not just to gather requirements, but to truly understand the nuance of the customer's business and the friction in their current processes.
• Behind the Scenes: While the presentation is art, the setup is engineering. You will configure demonstrations and engineer solutions using your technical proficiency.
• The Narrative Architect: Instead of simply clicking through features, you will craft and deliver demonstrations that follow a storyboard, guiding the customer through a journey from their current struggle to their future success.
• The "Aha!" Moment Creator: Use your presentation skills to create moments of realization for the client, helping them visualize exactly how Made4net integrates with or replaces their existing ERP, OMS, and automation technologies.
• Replay & Validate: "Replay" the customer's process back to them to prove you understand their reality, establishing yourself as a Trusted Advisor who "gets it" before you ever pitch a solution.
• Develop and maintain technical and business knowledge of industry directions and trends.
• The Bridge Builder: You will act as a translator, taking complex technical capabilities—like our private cloud/SaaS or on-premise models—and explaining them in a way that resonates with business goals and solves specific pain points.
• Assist in the development of pricing proposals and communicating to customers/prospects implementation requirements and timelines.
• Play a critical role in responding to RFI’s and RFPs in the functional, technical, and cloud/security areas.
• Collaborate with Director of Sales Engineering to develop Pre-Sales Consulting “playbook.”

Required toolkit:

• Experience: 5+ years of industry, consulting, or Pre-Sales experience (Warehouse/Transportation focus preferred). (Warehouse/Transportation) experience (Pre-Sales preferred)
• Methodology: Experience with Demo2Win is highly preferred. If you are a natural storyteller without the certification, we are willing to invest in your training.
• Communication: Outstanding ability to convey industry trends and support messaging with data. You must be comfortable presenting a broad vision to audiences of varying sizes.

Required Qualifications:

• Undergraduate degree in Logistics, STEM, or a comparable area of study.
• SQL Server: Basic skills (SQL statements, views, triggers) to manipulate data for demos.
• OS: Basic Windows Server Operating System skills.
• Apps: Proficiency in MS Office (Excel, PowerPoint, Word).

The Mindset:

• Collaborative: A team-oriented attitude, willing to jump in wherever needed to support the company and the customer.
• Adaptive: High energy and comfortable with ambiguity; you can adjust to shifting priorities in an entrepreneurial environment.
• Road Warrior: Willingness to travel up to 50% to meet our customers where they are.

Pay range: From $100,000.00 per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Physical Demands:

The employee must occasionally lift and/or move up to 15 pounds from a floor position to an over the head position. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, stand, verbally communicate, and perform intricate finger dexterity to type or manipulate electronic documents while speaking or listening.

We are committed to providing reasonable accommodations to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA). This job description outlines the essential functions of the position. Applicants who need reasonable accommodation to participate in the application or interview process should contact the Human Resources department.

Job Summary:

This role is solely responsible for leading the end‑to‑end onboarding and implementation of new and existing customers, services, and solutions. The position manages the full transition from contract signing through operational go‑live, ensuring that processes, systems, and cross‑functional teams are fully prepared to deliver agreed service levels on time and within scope.

Qualification

1. Customer Implementation & Transition

• Lead end‑to‑end implementation of new logistics customers and services.
• Manage the full transition from sales handover to live operations.
• Develop detailed implementation plans, including scope, timelines, milestones, risks, and dependencies.
• Coordinate cross‑functional teams (Operations, Transport, Warehousing, IT, Finance).
• Facilitate customer kick‑off meetings, go‑live readiness reviews, and post‑go‑live stabilization activities.

2. Process & Solution Setup

• Define and document operational processes, SOPs, workflows, and RACI structures.
• Oversee system configuration, validation, and testing.
• Establish KPIs, SLAs, and operational reporting in alignment with contractual commitments.
• Ensure resource planning, capacity alignment, and network readiness for launch.

3. Risk & Issue Management

• Identify implementation risks and develop mitigation and contingency plans.
• Serve as the escalation point for all implementation‑phase issues.
• Lead root‑cause analysis and corrective action planning.
• Safeguard business continuity throughout transitions and migrations.

4. Stakeholder & Communication Management

• Act as the primary point of contact for customers during the implementation phase.
• Manage expectations for both internal and external stakeholders.
• Deliver regular status updates, progress reports, and executive summaries.
• Facilitate decision‑making and issue alignment across cross‑functional teams.

5. Governance, Quality & Compliance

• Capture lessons learned and embed improvements into standard processes.
• Support operational governance initiatives and ensure adherence to best practices.

Qualifications & Experience

• 3–5 years of experience in logistics, supply chain, implementation, or project management.
• Strong understanding of transport and/or contract logistics operations.
• Excellent project management and organizational skills.
• Strong analytical thinking with effective problem‑solving capability.
• Exceptional communication and presentation skills in English.
• Ability to manage multiple implementations in a fast‑paced, complex environment.
• Proficiency in Microsoft Office Suite and tender/pricing analysis tools.

The Graphic Designer is responsible for executing high-quality packaging, print, and digital design initiatives that support Overseas Food Trading’s expanding global product portfolio. This role combines creative development with technical production expertise to ensure visually compelling, production-ready materials that align with brand standards, regulatory requirements, and commercial objectives.

The position supports cross-functional departments, including Sales, Marketing, Product Development, Compliance, and Logistics, ensuring that all creative assets are delivered accurately, efficiently, and within established timelines. The Graphic Designer plays a key role in maintaining brand consistency, supporting product launches, and contributing to the company’s continued growth in both retail and foodservice sectors.

This role requires effective collaboration with internal stakeholders and external print vendors. The individual must be comfortable working in a fast-paced environment where priorities may shift and must respond with flexibility, professionalism, and structured follow-through.

ESSENTIAL JOB FUNCTIONS

Creative Development & Design Execution

• Develop compelling packaging, product labels, marketing collateral, and digital assets that effectively showcase the company’s global product portfolio.

• Execute design projects from initial concept through final production, ensuring alignment with brand standards and commercial objectives.

• Translate product positioning and sales strategies into visually engaging creative solutions.

• Maintain consistency across multiple brands while adapting designs to category-specific requirements.

• Contribute creative ideas during team brainstorming sessions and design reviews while remaining receptive to direction and feedback.

Packaging Production & Technical File Preparation

• Prepare production-ready artwork files in accordance with printer specifications, dielines, and regulatory labeling requirements.

• Ensure proper setup of bleeds, color profiles, trapping, typography, and layout accuracy for print production.

• Create accurate mockups and renderings for internal review, sales presentations, and customer approvals.

• Coordinate proof reviews and revisions to maintain quality control prior to final release.

• Communicate directly with print vendors and external production partners to confirm technical specifications and production timelines.

Project Management & Workflow Coordination

• Manage multiple concurrent projects while maintaining high standards of quality and meeting established deadlines.

• Proactively prioritize workload based on shifting business needs and launch timelines.

• Support Senior Graphic Designer and team members during peak periods to ensure departmental efficiency.

• Maintain organized digital file structures, version control, and archived assets for long-term accessibility.

• Track project progress and follow through to completion with structured organization and accountability.

Cross-Functional Collaboration

• Collaborate closely with Sales, Marketing, Product Development, and Compliance to ensure design solutions align with regulatory standards and commercial objectives.

• Incorporate stakeholder feedback efficiently while maintaining design integrity and visual clarity.

• Support product launches by ensuring all creative materials are completed accurately and delivered on schedule.

• Assist in resolving design-related production issues through clear communication and solution-oriented problem solving.

Continuous Improvement & Brand Support

• Stay current with packaging trends, print technologies, and food industry design standards.

• Identify opportunities to enhance workflow efficiency and creative processes within the Design Department.

• Contribute to the ongoing elevation of brand presentation across retail and foodservice channels.

PERFORMANCE EXPECTATIONS

• Demonstrate strong ownership and accountability for assigned design projects from concept through production release.

• Consistently deliver high-quality, production-ready artwork that meets brand standards, regulatory requirements, and technical specifications.

• Maintain accuracy and attention to detail, minimizing revisions caused by preventable errors.

• Effectively manage multiple concurrent projects while meeting established deadlines in a fast-paced environment.

• Exhibit professionalism and flexibility when priorities shift or urgent requests arise.

• Maintain organized digital file systems and documentation to support team efficiency and long-term asset management.

• Communicate clearly and collaborate effectively with internal departments and external vendors.

• Contribute positively to team morale by supporting colleagues during high-volume periods and participating constructively in feedback sessions.

• Demonstrate initiative in identifying workflow improvements and creative enhancements.

Education and Experience:

• Bachelor’s degree in Graphic Design or related field required.

• A minimum of 3 years of professional graphic design experience, preferably in packaging, print production, or food/CPG industries.

• Demonstrated experience preparing production-ready artwork files for commercial print.

• Experience collaborating cross-functionally within a structured business environment preferred.

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• Strong foundation in design principles including layout, typography, color theory, and visual hierarchy.

• Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, Acrobat).

• Advanced Photoshop capabilities, including photo manipulation, retouching, and product renderings.

• Solid understanding of packaging mechanics, dielines, labeling requirements, and print production processes.

• Knowledge of color management, prepress preparation, and technical file setup for commercial printing.

• Ability to manage multiple projects and shifting priorities with structured organization and attention to detail.

• Strong problem-solving skills with the ability to troubleshoot production-related issues.

• Working knowledge of FDA labeling standards or food packaging compliance requirements is a plus.

Language and Communication Skills:

• Strong written, verbal, and interpersonal communication skills.

• Ability to clearly articulate design concepts, creative rationale, and technical requirements to internal stakeholders and external vendors.

• Effective collaboration with cross-functional departments including Sales, Marketing, Product Development, Compliance, and Logistics.

• Ability to interpret and incorporate feedback efficiently while maintaining professionalism and design integrity.

• Clear and professional communication when coordinating with print vendors regarding specifications, proofs, revisions, and production timelines.

• Strong listening skills and openness to constructive critique in a collaborative team environment.

Physical, sensory, and motor demands:

Frequent standing and sitting. Intermittent squatting, bending, twisting, lifting. This position requires excellent visual acuity and auditory sense. The noise level in the work environment is usually quiet.

About the Company

If you’re passionate about future-focused innovation and joining a team where your ideas are valued and your skills are honed, we invite you to join Ultrafabrics as we reshape the world of high-tech performance fabrics. At Ultrafabrics, we combine high-performance, comfort, and sustainability to support the visions of leading designers and manufacturers in over 10 global industries.

About the Role

We are seeking a Customer Success Representative who brings strong textile industry knowledge, exceptional communication skills, and a leadership mindset. This role requires someone who collaborates easily with a team while also working independently with confidence and accountability. As a key link between Ultrafabrics and our customers, you will represent our premier brand through professionalism, accuracy, and service excellence. Customers rely on us to make their jobs easier by providing clear, reliable information, supporting accurate and timely order management, including the handling of international orders and shipping, and delivering thoughtful, white-glove support. This is not a sales position and does not include sales quotas—you are our best sales tool, representing Ultrafabrics through expertise, responsiveness, and strong customer relationships.

Responsibilities

• Provide high-level customer support for assigned accounts, delivering consistent and professional white-glove experience
• Process customer orders accurately and efficiently, including order entry, delivery updates, and follow-through
• Provide shipment tracking and proactively address service-related issues in a timely and solutions-oriented manner
• Communicate effectively with customers, sales representatives, and internal teams via phone and email
• Monitor email inquiries throughout the day to ensure prompt, accurate responses
• Manage inbound and outbound phone communications related to order status, stock availability, and issue resolution
• Work closely with shipping and purchasing teams to support smooth execution and on-time delivery
• Resolve customer complaints, discrepancies, or errors with professionalism, empathy, and attention to detail
• Participate in team meetings and support a collaborative, accountable team environment
• Lead by example by sharing knowledge, supporting teammates, and upholding service standards

Qualifications

• Experience in the textile or materials industry
• Strong understanding of customer service operations, order management, and logistics workflows
• Demonstrated ability to work independently while contributing effectively within a team
• Experience mentoring, training, or supporting team members is preferred
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to prioritize in a fast-paced environment
• Detail-oriented with proven problem-solving capabilities to meet customer satisfaction
• Commitment to accuracy, accountability, and continuous improvement
• Ability to anticipate customer needs and follow through
• Strong interpersonal and relationship-building skills

Client Success Executive – Employee Benefits (Post-Sale)

Senior Individual Contributor | Field-Based / Remote | Northern New Jersey

Local client travel + NYC office access

The Opportunity

• True Benefit is hiring a Client Success Executive to own employer client relationships after implementation within an established ADP TotalSource PEO partnership.
• This is a post-sale, post-implementation role—no prospecting, no selling, and no people management.
• Your responsibility begins once the client is live and continues through the life of the account.
• You’ll work closely with ADP TotalSource HR Business Partners (HRBPs) embedded with clients, serving as the primary benefits expert and relationship owner focused on service excellence, retention, and long-term client health.
• This role is designed for an experienced benefits professional who values ownership, autonomy, and impact.

What You’ll Do

• Serve as the primary post-sale point of contact for assigned employer clients
• Partner closely with ADP HRBPs supporting clients at their locations
• Own the client relationship with a focus on:
• Retention and renewals
• Service quality and escalation management
• Proactive issue identification and resolution
• Manage benefit changes, ongoing service needs, and carrier coordination
• Identify and address at-risk accounts before issues escalate
• Travel locally to client sites in Northern NJ with periodic travel to ADP’s NYC office

What We’re Looking For

• 5–10+ years of experience in employee benefits account management, client success, or post-sale service
• Strong, hands-on knowledge of group health insurance (small group experience preferred)
• Proven ability to own client relationships independently
• Comfortable in a field-based, client-facing role
• Experience working with PEO, HCM, or employer-facing environments is a plus
• Life & Health license (or ability to obtain within 90 days)

What This Role Is Not

• No prospecting
• No sales quotas
• No people management

This role is about judgment, accountability, and follow-through.

Why True Benefit & Amwins

• True Benefit is an operating company of Amwins Group, the largest wholesale insurance brokerage and group benefits firm in the world, placing over $45B in annual premium.
• Amwins is privately held and employee-owned, offering stability, scale, and long-term career growth without unnecessary bureaucracy. & Benefits
  • Base salary: $135,000–$160,000
  • Target 30% bonus
  • Immediate, comprehensive benefits (no waiting periods)
  • Generous and flexible PTO
  • Long-term growth potential

  
  

  If you’re a senior benefits professional who prefers post-sale ownership and meaningful client relationships over sales activity, we’d welcome a conversation.