Sales Jobs in Windcrest Tx Remote
323 positions found — Page 17
Lucifer Lighting Company is a privately held San Antonio-based designer and manufacturer of precision-engineered architectural lighting fixtures. You’ll find our products everywhere from SF MOMA to the Nike Headquarters. Were in the campuses of 4 of the 5 largest tech companies and 5 of the top 10 tallest towers in the U.S. Our customers are the world’s leading architects and designers who look for minimalist industrial design and place a premium on service, quality, and innovation. Our people make magic happen; we are passionate, smart, hard-working, committed, and creative. We like to make work enjoyable and engaging.
We light the world’s most beautiful spaces.
Position Summary:
The Material Buyer will serve as the point of contact for all internal and external communications involving purchases. This role requires an energetic and team-oriented professional who can work expediently to assure accuracy of all transactions.
Essential Duties and Responsibilities:
- Enforce all purchasing policies and procedures
- Request Price and Leadtime information for new part designs from Vendors
- Ensure that purchases adhere to agreed upon quotes
- Contact vendors to confirm purchase order details
- Collaborate with Finance department to reconcile financial records
- Address and report active purchase errors in a timely manner
- Track and monitor purchases, from initial order to delivery
- Answer inquiries from potential vendors
- Cross-reference product deliveries with purchase orders
- Fulfil purchase requisitions from internal departments
- Comply with all company policies, rules, guidelines and behavior expectations
- Perform other duties as requested by the company
Knowledge, Skills and Abilities:
- Strong communication skills
- Proven track record for strong negotiation
- Ability to handle multiple tasks at once
- Experience with Statistical Analysis preferred
- Demonstrated proficiency with Microsoft Office suite to include Word, Excel, Access and Power Point
Required Education and Experience:
- Associate degree or higher preferred
- At least 2 years of experience in Purchasing, Procurement or Fiscal Administration
Preferred Qualifications
- Prior experience in a Manufacturing setting
- Infor or other ERP Experience
- SourceDay Experience preferred
- Sales Force Experience
Working Environment:
- Smoke free workplace.
Lucifer Lighting Company is an equal opportunity employer.
Customer Care Associate
Immediate opportunity for a Customer Care Associate to join a top-notch company experiencing rapid growth!
RESPONSIBILITIES:
- Support chain managers in helping to define, grow, and maintain relationships with chain account buyers to proactively define their future needs.
- Leverage ongoing contact with chain customers to support relevant programs/initiatives from Sales and Marketing.
- Assist chain managers with identifying, preparing, and/or documenting chain-account related collateral (e.g., account status, reporting trends, sales presentations).
- Identify and expedite ongoing issues/problems with a given chain, assisting in the planning and coordination of solutions.
- Participate in chain customer meetings as appropriate to ensure awareness, understanding, and involvement in operational issues and potential revenue opportunities.
- Build, maintain, and demonstrate in-depth working knowledge of all technology and/or reports required (e.g., 9ci) to support chain customer requests.
- Monitor and resolve problems, questions, and/or inquiries from customers, drivers, and sales team members regarding chain customer account details (e.g., one-off changes to chain account orders, requests for delivery information, inquiries for relevant documents).
- Triage/send incoming non-chain customer care emails/calls/e-inquiries to other parts of Enterprise Business Services (e.g., AP, AR) (e.g., Sales) as appropriate.
- Work collaboratively with other internal team members and chain customers as needed to obtain required information from and share results with appropriate stakeholders.
This is a 6+ month contract-to-hire position in Schertz. Enjoy an onsite work environment for training, then 3 days onsite.
Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouses/domestic partners, and dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short and long term disability, critical illness, hospital indemnity, accident coverage, and both Medical and Dependent Care Flexible Spending Accounts.
REQUIRED SKILLS:
- 1-3 years of experience in a customer care role in a call center environment
- Experience with internet-based phone systems
- Salesforce
- MS Office proficiency
- Detail-oriented
- Excellent communication skills
- High school diploma
PREFERRED SKILLS:
- 3-5 years of experience
- Bachelor's degree
- Associate's degree
- CRM
- Database query
Must be authorized to work in the US. Sponsorships are not available.
With a career at HMSHost, you really benefit! We Offer
- Health, dental, and vision insurance
- Quarterly Bonus up to 20%
- Generous paid time off (vacation, flex, or sick)
- Holiday pay
- Meal and Transportation Benefits
- 401(k) retirement plan with company match or Pension
- Company-paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
Purpose: The Senior HR Generalist runs the daily functions of the assigned People & Culture department including managing employee relations, hiring and interviewing staff, enforcing company policies, and administering pay, benefits, and leave.
Essential Functions:
- Ensures daily HR processes and activities are performed in compliance with state and federal law, company policies and procedures, and Collective Bargaining Agreements where applicable
- Manages the full team member life cycle including attraction, selection, onboarding, engagement, development, retention, and offboarding; plans and optimizes each stage of a team member’s tenure
- Develops and maintains a position as a trusted advisor to the Operations leader and management; advises on company policies, engagement, retention, training, and performance management issues as they arise
- Communicates and deploys corporate People & Culture initiatives locally; acts as a mentor and primary resource to Operations team members and People and Culture professionals on site
- Ensures that all federal, state, local laws, collective bargaining agreements, and corporate People and Culture related compliance matters are proactively managed, including, ADA, EEO, Affirmative Action Planning, FMLA, Fair Treatment, Customer Fair Treatment, and FAA
- Maintains knowledge of current trends, technical, regulatory, and statutory related to the HR function as well as F&B and Retail operations to ensure delivery of appropriate advice and counsel
- Coordinates and manages the administration and confidential investigation of workers’ compensation, unemployment, affirmative action, EEO, sexual harassment, fair treatment, customer fair treatment, FAA, and all other team member relations issues
- Handles employment-related inquiries from applicants, team members, and management; provides guidance and appropriately escalates complex and very sensitive matters as necessary
- Meets with management to understand current and future staffing levels needed to proactively recruit candidates to satisfy business needs; understands and acts upon specific operational data such as turnover rates, wage rates, staffing levels, diversity, and sales data
- Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with management to understand skills and competencies required
- Performs general administrative functions such as team member file maintenance, preparation of legal compliance logs, and HRIS systems data entry and maintenance
- Supports Field Operations with confidential investigations and provides guidance as needed to bring closure to open matters; partners with Internal Audit to ensure investigation and closure of People and Culture exceptions from the annual Ethical Conduct Certification
- Coordinates training and initiatives that promote continuous learning, skill development, and monitor reporting in Learning Management System (LMS)
Reporting Relationship: The Senior HR Generalist reports to the HR Business Partner
Minimum Qualifications, Knowledge, Skills, and Work Environment:
- The combination of educational and professional experience must exceed 5 years:
- In a leadership role: Requires 1-2 years of experience leading a team of professionals, executing Human Resources strategy, and maintaining strong team member relationships
- In a technical role: Requires 5 years of Human Resources experience:
- A bachelor’s degree in a program related to the functional area can count for two of the five-year requirement
- In the industry: 1-2 years of Hospitality, Food, Beverage, and/or Retail experience preferred
- Specialized Training:
- SHRM-SCP or HRCI-SPHR certification strongly preferred
- Experience in various areas of Human Resources, including recruiting, employee relations, labor relations, training and development, benefits, and compensation
- Training that leads to an in-depth understanding of HR policies and practices
- Training that leads to in-depth knowledge of relevant state and federal employment regulations and statutes
- Specialized Skillset/Competencies/Traits:
- Excellent customer service skills
- Has the ability to read and comprehend correspondence, policies, and legal documents and translate concisely so team members can easily understand
- Ability to build collaborative partnerships and work cross-functionally
- Proficient in Microsoft Office; has expertise in preparing documents, spreadsheets, and presentations
- Proficiency with HRIS and business software/systems; has the ability quickly learn new systems
- Requires flexibility and adaptability to manage multiple projects and manage local and/or remote direct reports, while maintaining focus on critical HR processes
- Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals.
- Business acumen and mindset required to understand the long-term implications of HR decisions and to advance organizational goals
- Location/Travel:
- Requires on-site attendance to assigned location(s) five days per week
- May require up to 50% travel
Disclaimer:
All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.
Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
Remote – Central Texas | Full-Time
Must live within 1 hour of San Antonio, TX (Austin also considered)
This is not just another sales job — it’s a rare opportunity to build a real sales career under a seasoned Sandler Sales Coach in a values-driven organization.
We are intentionally looking for someone early in their career, who is:
- Hungry
- Teachable
- Motivated
- Looking for real development and long-term growth
If you want to be coached, challenged, mentored, and equipped—not just handed a call list—this role is for you.
About Tengo InternetTengo Internet helps campgrounds, RV resorts, and marinas deliver reliable outdoor Wi-Fi to their communities. We partner with property owners and operators to design and deploy networks that keep guests connected.
We are a values-based team that prioritizes humility, service, growth, and integrity.
The RoleYou’ll work remotely but must live within one hour of Austin, TX (we’ll also consider candidates within one hour of San Antonio). Travel to offices or client sites is occasional (10–15%).
This role blends inbound lead response with outbound prospecting, giving you hands-on experience in both sides of growing pipeline. You’ll have weekly mentorship from an experienced Sandler Coach, helping you grow into a full-cycle sales professional.
What You’ll Do- Respond to inbound inquiries from RV parks and related properties
- Make outbound calls/emails (100+ touches weekly) to generate new opportunities
- Qualify needs and recommend solutions
- Manage leads and opportunities in our CRM
- Participate in coaching and apply Sandler consultative sales methods
- Help improve messaging and process
- 2–4 years of sales, customer service, SDR, or BDR experience
- Someone seeking an opportunity, not a stopgap or place to retire
- Coachable, humble, curious, hungry
- Comfortable making outbound calls
- Strong communicator AND listener
- Organized and accountable
- Self-motivated and team-oriented
- Wants a path, not a paycheck
- Telecom/internet/tech experience
- CRM familiarity
- Small-business or property-management experience
- Sales training and mentorship from a seasoned Sandler Sales Coach
- True career development in a growing organization
- Values-based culture
- Remote flexibility with a Texas team
- Base + commission
Job Title: Account Executive
Company: Peak Sports MGMT
Location: Incarnate Word Athletics (San Antonio, TX)
About Us:
Peak Sports MGMT is a leading third-party multimedia rights organization specializing in partnering with college athletic departments to optimize their corporate partnerships and ticket sales. In collaboration with multiple college athletic departments across the country, Peak Sports MGMT is tasked with overseeing and generating all of the corporate partnerships and ticket revenue as the multimedia rights holder of said Athletic Departments. We excel in maximizing brand exposure, revenue generation, and partnership fulfillment for our clients, helping them achieve their financial and strategic advertising objectives.
Position Overview:
We are currently seeking a motivated and organized individual to join our team as an Account Executive at UIW Athletics. This role is integral to our corporate partnership development as it involves helping manage recently acquired college athletic corporate partnerships and nurturing these relationships to ensure mutual long-term success. This position helps with overseeing and growing the portfolio of contracted corporate partnerships, ensuring client satisfaction, driving renewal and upselling opportunities, and managing all aspects of partnership fulfillment and activation.
Key Responsibilities:
- Serve as the primary point of contact for contracted corporate partners, fostering strong relationships built on trust and mutual success.
- Conduct regular check-ins and communication with partners to assess satisfaction levels, identify needs, and address any concerns or issues promptly.
- Collaborate closely with partners to understand their business objectives and develop tailored strategies to achieve mutual goals.
- Proactively identify opportunities to renew and upsell existing partners before their contracts expire.
- Develop compelling proposals and presentations outlining the value proposition of continued partnership and additional investment opportunities.
- Lead negotiations and contract discussions to secure contract extensions and incremental revenue streams.
- Plan and execute memorable hospitality experiences for partners, including VIP events, hospitality suites, and exclusive access opportunities.
- Coordinate logistics for partner engagement activities, ensuring seamless execution and a personalized touch for each partner.
- Act as a liaison between partners and internal departments to fulfill hospitality requests and deliver exceptional experiences.
- Oversee the execution of partnership agreements, ensuring all contractual obligations are fulfilled in accordance with partner expectations.
- Work closely with cross-functional teams to activate sponsored elements across various platforms, including digital, social, and in-venue activations.
- Monitor and evaluate the effectiveness of partnership activations, providing insights and recommendations for optimization.
Qualifications:
- Bachelor's degree in Sports Management, Business Administration, Marketing or related field
- Preferred internship or entry-level experience in sales, corporate partnership fulfillment and activation, sponsorship, partnership development, or marketing and fan engagement
- Comparable organizational skills to control and implement multiple partnership elements
- Strong negotiation skills and ability to close complex deals with multiple stakeholders.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently, prioritize tasks, and manage time effectively.
- Passion for sports and a deep understanding of the collegiate athletics landscape is a plus.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.
To be successful as a customer support representative, you should stay informed about product and service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.
Customer Support Responsibilities:- Generating sales leads.
- Managing incoming calls.
- Building good relationships with customers.
- Resolving complaints and following up on resolutions.
- Identifying customers' needs.
- Meeting sales objectives.
- Following procedures and policies.
- High school diploma or equivalent.
- Experience in customer service.
- Strong telephone etiquette.
- Familiarity with CRM tools.
- Excellent communication skills.
- Ability to manage multiple tasks at once.
- Ability to adapt to different personalities.
Remote working/work at home options are available for this role.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Intermediate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.
We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based on the Plano, TX Campus . Relocation assistance is not available for this position.
What you'll do:
Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific regulatory/business needs as directed by policies and procedures.
Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Life Regulatory team employees ask specific questions, often scripted, as needed to complete regulatory requirements and document relevant information.
Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals. Assesses member financial situation and goals. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
Develops and communicates appropriate life insurance strategies based on individual member needs. Provides foundational protection planning advice, including insurance protection. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
Motivates member to take action on recommendation(s) and resolves objections using foundational sales techniques and foundational persuasion skills. Implements recommendation(s).
Monitors legislative initiatives that may impact economy, society, and personal financial situation.
Educates membership on implications of economic, investment market and industry trends and tax law changes, as well as USAA's products and services.
May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
Collaborates with team members to resolve issues and to identify appropriate issues for escalation.
Work Hours:
Monday – Friday / 7:30am – 7:00pm (Central)
An 8 hour shift will fall within these hours
This role is required to be in office, with potential hybrid opportunity after 6 months.
What you have:
High School diploma or GED
Required maintenance of Life/Health license
Required annual completion of AHIP and Broker/Carrier appointments when applicable.
1 year of financial industry and/or life sales experience
Experience delivering frequent written and oral communication
Experience acquiring and applying new concepts and information
Experience processing and analyzing information
Experience fulfilling requests and meeting deadlines
Experience resolving conflict and negotiating
Experience multi-tasking in an operating systems environment
Experience participating in a team environment
Successful completion of a job-related assessment may be required
What sets you apart:
2+ years experience working in Sales with life insurance
1+ years experience working in a call center environment
CLU® - Chartered Life Underwriter or comparable designation
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $51,340 - $86,630.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Intermediate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.
We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus . Relocation assistance is not available for this position.
What you'll do:
Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.
Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.
Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.
Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.
Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.
Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).
Monitors legislative initiatives that may impact economy, society, and personal financial situation.
Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's
products and services.
May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
Serves as a resource to less experienced team members on escalated issues of a routine nature.
Guides and influences less experienced team members.
Work Hours:
Monday – Friday / 7:30am – 7:00pm (Central)
An 8 hour shift will fall within these hours
This role is required to be in office, with potential hybrid opportunity after 6 months.
What you have:
High School diploma or GED
Required maintenance of Life/Health license
Required annual completion of AHIP and Broker/Carrier appointments when applicable.
1 year of financial industry and/or life sales experience
Experience delivering frequent written and oral communication
Experience acquiring and applying new concepts and information
Experience processing and analyzing information
Experience fulfilling requests and meeting deadlines
Experience resolving conflict and negotiating
Experience multi-tasking in an operating systems environment
Experience participating in or leading teams
Successful completion of a job-related assessment may be required
What sets you apart:
2+ years experience working in Sales with life insurance
1+ years experience working in a call center environment
CLU® - Chartered Life Underwriter or comparable designation
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $48,340.00 - $84,110.00.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
Bringing smiles is what we do at TTEC...
for you and the customer.
As a VP, Client Success working remotely or at our principal place of business in Austin, Texas, you'll be a part of bringing humanity to business.
ExperienceTTEC What You'll be Doing Reporting to the SVP, Travel, Retail & CPG, this experienced executive will lead a specialized client portfolio across retail clients representing the TTEC Engage solution set.
The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.
As a client success executive, you should stay up to date on market trends impacting your clients' industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.
To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio.
You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.
During a Typical Day, You'll Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.
Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.
Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients' business needs and market trends.
Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.
Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.
Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.
What You Bring to the Role 15 years of business leadership experience, preferably in the customer experience industry In depth knowledge of customer experience with enterprise level Retail industry clients Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.
Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.
A problem solver with demonstrated success influencing, managing and being part of matrix organizations.
Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment Someone who galvanizes the team, excites the masses about one's vision / operational plan, and balances being a take-charge leader with having a collaborative approach COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $170,000-$210,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
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Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Tenishbabu at 224 507 1292 , (or) Vinod, at (224) 507-1294 Title: IT PMO Project Manager Kinaxis Demand Planning Delivery (Remote) Duration: 8 Months (with possibility of extension) Location: Charlotte, NC area preferred (Remote) Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Remote candidates in Eastern or Central Time Zones considered.
Job Description Client is a global leader in innovation and advanced manufacturing.
As an IT PMO Project Manager focused on Kinaxis Demand Planning delivery, you will play a critical role in enabling data-driven planning, scalable platforms, and product-oriented delivery models that directly support Client's global manufacturing and supply chain operations.
If you are a delivery-focused leader with experience implementing enterprise products and a passion for Agile, product-centric execution, we encourage you to apply.
About the Role We are seeking an experienced, results-driven IT PMO Project Manager to lead the delivery of a Kinaxis Demand Planning (RapidResponse) implementation integrated with SAP ECC manufacturing systems.
This role is ideal for a product-focused delivery leader who has hands-on experience implementing enterprise platforms, understands product-centric delivery models, and can effectively operate in Agile and Scrum environments.
The successful candidate will take ownership of product delivery outcomes, proactively manage risks and dependencies, engage business and technical stakeholders, and ensure solutions are delivered in alignment with Client'squality, compliance, and PMO governance standards.
Key Responsibilities 1.
Project and Product Delivery Ownership Facilitate end-to-end delivery of the Kinaxis Demand Planning application, ensuring scope, schedule, budget, quality, and value realization objectives are met.
Drive accountability for product delivery outcomes, including roadmap execution, feature delivery, and operational readiness.
Clearly understand and manage the distinction between: Product-based delivery (roadmaps, backlogs, continuous value delivery, post go-live evolution) Traditional project execution (milestones, phase gates, funding cycles) Ensure delivery aligns with enterprise PMO standards while enabling Agile and product-centric ways of working.
2.
Kinaxis Demand Planning Implementation Leadership Manage Kinaxis RapidResponse deployments and enhancements supporting: Demand Planning and Forecasting Supply and Capacity Planning Scenario Modeling and What If Analysis Sales and Operations Planning (SandOP) / Integrated Business Planning Oversee integration between Kinaxis and SAP ECC, including demand signals, material master data, BOMs, and manufacturing planning data.
Coordinate cross-functional teams including supply chain business stakeholders, SAP functional teams, Kinaxis solution architects, system integrators, and internal IT partners.
Ensure platform configurations, data models, integrations, and releases align with manufacturing processes and business outcomes.
3.
Agile and Scrum Execution (Required) Lead delivery using Agile and Scrum methodologies, including: Sprint planning Backlog refinement Stand-up meetings Sprint reviews and retrospectives Partner closely with Product Owners and Business Leads to: Prioritize features and capabilities Manage product backlogs and roadmaps Deliver incremental and measurable business value Support teams transitioning from project-centric to product-centric delivery models.
4.
Project Leadership and PMO Governance Develop and maintain integrated delivery plans, product roadmaps, milestones, and resource plans.
Own and manage RAID (Risks, Assumptions, Issues, Dependencies) and ensure timely mitigation and escalation.
Provide clear, concise delivery status reporting for executive and PMO leadership.
Ensure alignment between Agile delivery teams, PMO governance, and enterprise strategy.
5.
Stakeholder Engagement and Communication Build strong relationships with supply chain, manufacturing, IT, and business leadership.
Serve as the primary point of contact for delivery status, risks, dependencies, and key decisions.
Engage senior leaders and product stakeholders to maintain momentum, alignment, and adoption.
6.
Quality, Compliance and Continuous Improvement Ensure adherence to Client's quality, compliance, and governance standards.
Promote continuous improvement through Agile retrospectives, lessons learned, and delivery metrics.
Ensure deliverables meet acceptance criteria and support operational readiness and user adoption.
Domain Knowledge Requirements Kinaxis Demand Planning The ideal candidate will demonstrate strong domain knowledge in enterprise demand and supply planning, including: Kinaxis RapidResponse or Comparable Advanced Planning Systems (APS) Demand forecasting and demand sensing Supply planning and capacity modeling SandOP / Integrated Business Planning processes Scenario-based planning and what if analysis Integration of planning platforms with SAP ECC in manufacturing environments Understanding of how planning systems support complex, multi-site manufacturing operations Qualifications Experience
** 7 years of IT project and/or product delivery management experience, preferably within a PMO.
** ** Hands-on experience delivering enterprise planning or supply chain platforms, preferably Kinaxis RapidResponse, within the last 5 years.
** Proven experience implementing products, not just managing one-time projects, including post go-live evolution and continuous improvement.
Experience delivering solutions integrated with SAP ECC in manufacturing environments.
** Demonstrated success leading complex, cross-functional initiatives in
**large enterprises.
** Key Skills SAP ECC Implementation experience in Demand Planning is Mandatory.
Kinaxis Rapid Response is Preferred not Mandatory.
Active PMP is Must.
Certifications (Required) Agile and/or Scrum certification required (CSM, PMI-ACP, SAFe, or equivalent).
** PMI PMP (Project Management Institute
- Project Management Professional) certification required.
** PLEASE NOTE: Submissions are required to include the candidate's PMP Certification Number and Active Dates listed.
Submissions that do not have this information will not be considered for shortlisting.
Preferred Qualifications Product Delivery or Product Management experience in enterprise IT environments.
Experience working with system integrators and SaaS vendors.
Familiarity with Agile lifecycle management tools (Jira, Azure DevOps, etc.).
Skills and Competencies Strong understanding of Agile, Scrum, and hybrid delivery models.
Ability to manage delivery plans, product roadmaps, backlogs, and RAID effectively.
Exceptional stakeholder management and executive communication skills.
Proven problem-solving, decision-making, and escalation capabilities.
Detail-oriented with a strong commitment to deliver quality and outcomes.
Ability to lead without authority and influence across organizational boundaries.
Interview Process: Two Rounds.
First Round Video Interview with PMO Panel.
Second Round Video Interview with PMO and Project Sponsor Panel.
Third round may be possible for candidate determination.
Travel Requirement: Limited travel to Charlotte, NC may be required to participate in project workshops or key delivery events.
Advance notice will be provided.
Travel is not expected to exceed 15 25%.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Agile, SAP EC, enterprise planning
Remote working/work at home options are available for this role.