Sales Jobs in Wayne

43 positions found

Pro Sales Customer Care Representative
✦ New
Salary not disclosed
Dearborn 1 day ago
Pro Sales Customer Care Representative At Percepta, we bring first-class service across each market we support.

As a Pro Sales Customer Care Representative in Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You'll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners.

The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.

During a Typical Day, You'll Perform all Customer Care responsibilities with consistent reliability.

Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries.

Document customer contacts.

Initiate outbound contacts as appropriate.

Provide online support for applications.

Utilize available resources to respond to internal and external customer inquiries.

Help identify process improvements and best practices for the team.

As applicable, answer email inquiries, web forms, etc.

within required time frames in a professional manner with accurate and timely information.

Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager.

Meet or exceed performance expectations including but not limited to productivity, accessibility and quality assurance.

Adhere to and support all Percepta and client initiatives and company policies and procedures.

Attend and participate in team meetings.

Act as a mentor to less experienced teammates which include: Training new team members.

Act as a backup for a subject matter expert in the absence of the Sr.

Business Analyst and/or Team Leader.

Demonstrate leadership capabilities.

Complete training courses as directed by Operations and/or Training.

Complete additional tasks and projects as needed.

What You Bring to the Role High school diploma required.

College degree preferred or equivalent work experience required.

1
- 2 years of customer service experience required; does not need to be in a call center position.

Computer skills: experience working with multiple programs, ability to type.

Excellent customer service ability.

Ability to maneuver through various systems to provide the dealer with accurate information.

Displays professionalism and a positive attitude.

Ability to effectively communicate with customers, managers, and co-workers.

Strong written and oral communication.

Time management and organizational skills.

Willingness to take on new assignments.

Reliability.

Ability to multitask.

What You Can Expect Starting hourly rate of $16 Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Hours of Operation: Monday thru Saturday: 8 am to 8 pm About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.

As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one.

Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.

Respect- a team that is accountable, dependable and gives you their full attention.

Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.

CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.

Our programs offer incentives and promote physical, mental, and financial wellness.

As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.

Percepta is an Equal Opportunity Employer.

Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.

#LI-Onsite
Not Specified
Project Manager
✦ New
Salary not disclosed
Canton, MI 1 day ago

Project Manager – Industrial Capital Equipment

Location: Canton, MI

Employment Type: Direct Hire

Salary: 90k-120k(based on experience)


Position Overview

Our client is seeking a hands-on Project Manager to lead industrial capital equipment projects from kickoff through final customer acceptance.

This is a true project ownership role — responsible for schedule, scope, costing, budgeting, and milestone execution. The Project Manager serves as the primary point of contact and is accountable for delivering projects on time, within budget, and to specification.


Key Responsibilities

  • Own full project lifecycle from RFQ handoff through customer buy-off and service transition
  • Develop and manage detailed project schedules in MS Project
  • Build, track, and forecast project budgets — including costing, pricing impact, and margin performance
  • Proactively identify scope changes, cost risks, and budget overruns and escalate accordingly
  • Serve as the primary point of contact for customers, internal teams, and suppliers
  • Lead milestone reviews and ensure deliverables are completed on time
  • Coordinate closely with Sales, Engineering, Field Service, and Supply Chain
  • Manage multiple projects simultaneously with full accountability for execution
  • Oversee customer sign-off and close punch lists
  • Ensure complete documentation and smooth handoff to Service
  • Conduct post-project reviews and lessons learned


Required Qualifications

  • Bachelor’s degree in Engineering, Project Management, or related field preferred
  • 5 years of true project management experience in industrial, automation, manufacturing, or capital equipment environments
  • Demonstrated experience with project costing, budgeting, and financial ownership
  • Experience managing full project scope — not limited program coordination
  • Proven ability to serve as the point person at key project milestones
  • Strong MS Project experience
  • Ability to manage multiple projects concurrently
  • Excellent communication and cross-functional leadership skills
  • Willingness to travel to customer sites as needed
Not Specified
Maintenance Technician
✦ New
Salary not disclosed
Plymouth, MI 1 day ago

Currently, StaffBright is on the lookout for dynamic individuals in the Metro Detroit, MI area that are ready to make an impact in the automotive manufacturing space. If you’re passionate about keeping high‑volume production equipment running safely and efficiently, then we want to hear from you! This is an exciting Maintenance Technician job opportunity in a fast‑paced, hands‑on environment.


This is a full-time, direct hire job opportunity!


What You Will Be Doing

  • Troubleshooting and repairing production equipment, including electrical systems from 480V AC down to 24V DC control circuits.
  • Performing preventive maintenance on motors, conveyors, sensors, pumps, and other automated equipment.
  • Diagnosing equipment faults quickly to support continuous production across multiple vehicle programs (Bronco, Wrangler, Corvette, Mustang).
  • Supporting shift‑to‑shift communication and coordinating task handoffs to maintain uptime.
  • Contributing to workflow improvements and assisting with team training as needed.


What We Need From You

To be considered for this role, candidates must have the following experience and skills:

  • At least 2+ years of maintenance technician experience in a manufacturing environment.
  • Strong electrical troubleshooting skills, including experience with 480V AC systems and 24V DC control circuits.
  • Ability to diagnose and repair components such as transformers, sensors, motors, conveyors, and pneumatic systems.
  • Experience working in a Tier‑1 automotive manufacturing environment.
  • Ability to understand equipment power architecture and identify faults to keep production running.
  • A certified journeyman electrician is highly preferred.


All-Star Skillset

The ideal candidate will also have any or all of the following preferred experience and skills:

  • Experience maintaining equipment and documenting processes.
  • Familiarity with MTBF and MTTR methodologies.
  • Knowledge of automotive quality systems and customer-specific requirements (Ford experience preferred).
  • Understanding of significant/critical characteristics and product safety requirements.
  • Experience working within multifunctional manufacturing teams.


The Perks

  • Opportunity to join a global Tier‑1 automotive manufacturer with more than 50 locations worldwide.
  • Work on exciting, high‑visibility vehicle programs.
  • Strong company stability and long‑term growth opportunities across multiple local facilities.
  • Full benefits package including medical, dental, and vision starting the first of the month after hire.
  • 401(k) with company match (50% up to 6%).
  • Two weeks of vacation (prorated in the first year).


StaffBright – Who We Are

StaffBright connects exceptional professionals with fulfilling opportunities in Finance, IT, Engineering, and Sales and Marketing. By partnering with industry‑leading organizations, we help accelerate careers while delivering outstanding results for our clients. At StaffBright, we go beyond traditional staffing by fostering close collaboration with our clients, recruiters, and candidates to ensure talent needs are met efficiently. Our commitment to building long‑term relationships and driving success sets us apart as a trusted partner in the staffing industry.


Benefits:


  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
Not Specified
SALES ASSOCIATE in TAYLOR, MI S16935
✦ New
Salary not disclosed
Taylor, MI 1 day ago

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar /about-us.html.

Job Details

GENERAL SUMMARY:

The Sales Associate acts as a point of contact for our customers. The duties of the Sales Associate include assisting customers in locating and purchasing merchandise, operating the cash register, stocking merchandise, recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets.

DUTIES and ESSENTIAL JOB FUNCTIONS:

* Provide excellent customer service, greet and assist customers.

* Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.

* Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.

* Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Qualifications

KNOWLEDGE and SKILLS:

* Effective interpersonal and oral communication skills.

* Understanding of safety policies and practices.

* Ability to read and follow planogram and merchandise presentation guides.

* Knowledge of basic cash handling procedures.

* Basic mathematical skills.

* Ability to perform cash register functions.

* Ability to stock merchandise.

WORK EXPERIENCE and/or EDUCATION:

High school diploma or equivalent preferred.

WORKING CONDITIONS:

* Frequent walking and standing

* Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise

* Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers

* Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds

* Occasional climbing (using step ladder) up to heights of six feet

* Fast-paced environment; moderate noise level

* Occasional exposure to outside weather conditions

Dollar General Corporation is an equal opportunity employer.

Not Specified
Part-Time Beauty Advisor - Sephora
✦ New
🏢 Kohl's
Salary not disclosed
Livonia, MI 1 day ago
Job Title: Beauty Advisor

As Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards according to Sephora at Kohl's standards.

What You'll Do
  • Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products.
  • Demonstrate credibility to the client through knowledge of products and beauty trends.
  • Inspire clients through demonstrating products and application of products to drive sales.
  • Actively engage and complete all required training to expand knowledge.
  • Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards.
  • Support omni-processing within the department.
  • Support inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changes.
  • Support visual elements of the department and communicate missed or damaged product/fixtures to the supervisor.

All associates are responsible for:

  • Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture.
  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
  • Supporting and executing safety and shortage reduction programs following company guidelines.
  • Accomplishing multiple tasks within established timeframes.
  • Following company policies, procedures, standards and guidelines.
  • Maintaining adherence to company safety policies for the safety of all associates and customers.
  • Receiving, understanding and proactively responding to direction from leaders and other company personnel.
  • Other responsibilities as assigned.
What Skills You Have

Required:

  • Authentic passion for beauty.
  • Client-facing retail or service industry experience.
  • Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
  • Flexible availability to work days, nights, weekends and holidays.
Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

  • Ability to perform the accountabilities listed in the \"What You'll Do\" Section.
  • Ability to satisfactorily complete company training programs.
  • Ability to comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
  • Perform work in accordance with the Physical Requirements section.

Physical Requirements:

  • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
  • Ability to stand/walk for the duration of a scheduled shift (up to 8 hours).
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

Pay Starts At: $13.30

temporary
Customer Service Associate I
✦ New
Salary not disclosed
Inkster, MI 1 day ago
Customer Service Associate

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked, and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required

Perks and Benefits:

  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion.

Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Not Specified
Residential Sales Consultant
✦ New
Salary not disclosed
Plymouth, MI 1 day ago

Pella Corporation is accepting applications for a Resident Sales Consultant for the Plymouth, Michigan market. The Residential Sales Consultant is responsible for selling Pella windows and doors directly to homeowners for replacement projects. Through in-home sales appointments and following a structured selling process the consultant will understand the customer’s wants and needs and translate our product offerings to match. The consultant will strive for first-time close and will deliver effective follow-up as needed to close the rest. It is expected that all Residential Sales Consultants will proactively create self-generated leads such as new referrals through customer relationship networking to drive sales goals and maximize earning potential. The ideal candidate will be results driven, have outside sales experience, and thrive in a fast-paced environment.


Pella Corporation offers the following:

  • Salary and uncapped commission
  • Mileage reimbursement
  • Hybrid work environment that includes your home office & appointments in the customer’s home
  • Full benefits package which includes medical, dental, and vision
  • Health savings and flex spending accounts
  • Company paid life insurance
  • Company paid short/long term disability insurance
  • 401k with company match
  • 20 paid vacation days and paid holidays
  • In-depth training program that includes virtual & hands on learning
  • Quality engineered product solutions that are unmatched in the window and door industry
  • Smartphone, tablet, laptop computer, and product samples provided
  • Solid reputation of the Pella Brand
  • Exciting, nationwide career growth opportunities


Responsibilities/Accountabilities:

  • Achieving individual sales and customer satisfaction goals and objectives.
  • Effectively presenting Pella solutions to customers by executing the Pella Retail Sales Process during the in-home consultation.
  • Striving to close the sale during all customer interactions.
  • Ensuring quotes and orders are accurate following company sales process.
  • Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.
  • Be available for customer appointments during evenings and weekends, in addition to weekday hours.
  • Maintaining an exceptional level of expertise in products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.
  • Conducting after-sales follow-up with customers and developing lead and referral generation.
  • Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows.
  • Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.


Skills/Knowledge

  • Able to quickly earn trust and credibility with customers
  • Provide superb customer service and generate referrals from one customer to others
  • Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
  • Able to negotiate, build value and address objections towards closing a sale
  • Works collaboratively with Pella team members and customers
  • Able to grasp technical concepts related to general construction
  • Strong problem-solving skills
  • Energized by meeting and engaging new people, skilled networker
  • Tenacious, able to persevere through sales challenges and setbacks
  • Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available
  • Seeks out internal experts and utilizes their knowledge
  • Adaptable to changing processes and priorities
  • Works well without close supervision but always keeps their manager informed.
  • Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience

Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.


Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.


Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors.


Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.


Physical Demands

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.


Travel

The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.

Not Specified
Design Engineer
✦ New
Salary not disclosed
Livonia, MI 1 day ago

SOLIDWORKS Designer – Modular Systems

 

An exciting opportunity exists for a Design Engineer to join one of the world's leading manufacturers of modular solutions. Trilogiq USA is part of a global network with a successful history of providing customized tube and joint material handling solutions for a wide range of business. Our customers value our product to implement change; support innovative ideas, maintain standardized practice, and improve work flow.

 

The role is based in the USA Office located in Livonia, MI.

 

Job responsibilities;

·      Produce proposal and detailed production drawings using primarily Solidworks. An understanding of Sketchup design package would also be desirable but not essential.

·      Interact with sales team, customers and suppliers regarding design specifics.

·      Complete costing sheets for sales team.

·      Produce detailed package of works including BOM’s for issue to shop floor.

·      Liaise with assembly team to resolve issues during the production process.

·      Capture changes to structures during the assembly process and update drawings and documentation to reflect “as built”.

·      Update and maintain internal databases, CRM software and communicate relevant matters to colleagues.

 

The successful applicant will have the following attributes;

·      1-2 years relevant work experience is preferred but applications from recently qualified designers will be considered;

·      3D CAD Solidworks qualification;

·      Competence in Microsoft Office suite;

·      Ability to work well in a small team;

·      You'll be an excellent communicator and be able to respond to customer enquiries with a confident manner; The candidate will need to demonstrate the ability to deliver high levels of customer service both externally and internally.

·      Some knowledge of Lean Manufacturing techniques would be desirable but not essential.

 

 

A stable career with the ability to make a difference to customer’s businesses is on offer.  Remuneration will be salary, health care plan, 401(k) plan with company matching, and PTO/holiday.    Equal Opportunity Employer

Not Specified
Outside Sales Representative
✦ New
Salary not disclosed
Livonia, MI 1 day ago

STACK Cybersecurity is hiring a disciplined, high-energy Outside Sales Representative to drive new recurring revenue growth.


This is not a traditional sales job.


We operate under the TruMethods Outside Sales Framework, meaning our sales professionals act as business advisors who help organizations rethink how they approach cybersecurity, risk, and technology investment.


We don’t compete on price. We create separation through business impact conversations.

If you’re looking for a role where process, coaching, and performance drive your income, this could be a strong fit.


Important: This is a Production Sales Role

Successful candidates are comfortable with:

  • High outbound prospecting activity
  • Building pipeline through cold outreach and networking
  • Structured sales process execution
  • Being measured on controllable sales metrics

If you prefer roles focused primarily on account management, inbound leads, or order taking, this position will not be a good fit.


Compensation

Base Salary: $65,000

On-Target Earnings (OTE): $90,000 – $130,000+

Compensation is tied directly to new Monthly Recurring Revenue (MRR) growth.

  • Commission paid on new MRR only
  • No commission on hardware, projects, or one-time revenue
  • No residual or annuity commission structure

Annual Production Target

  • $40,000 net new MRR annually
  • $5,000 monthly new MRR target

Success in this role is driven by consistent activity, disciplined pipeline management, and process execution.

What You'll Be Responsible For

Prospecting & Pipeline Development

  • High-volume outbound prospecting
  • Building and managing a disciplined sales pipeline
  • Generating qualified First Time Appointments (FTAs)

Consultative Sales Conversations

  • Identifying business impact pain, not just technical issues
  • Reframing how organizations approach cybersecurity and technology risk
  • Building trust with executives and decision-makers

Sales Process Execution

Our OSRs follow a structured discovery process that includes:

  • Setting the Stage
  • Identifying End-Result Pain
  • Addressing Money and Decision
  • Creating Sales Separation
  • Reaching “The Door” before presenting

We believe great salespeople deserve transparency about expectations.

This role requires consistent activity to build pipeline and opportunity flow. Typical monthly expectations include:

Prospecting

  • 750 outbound calls
  • 15 prospects added to the pipeline

Opportunity Creation

  • 5 outbound FTAs scheduled
  • 3 referral-based FTAs

Relationship Development

  • 3 networking events
  • 5 Center of Influence (COI) meetings

Execution

  • 25 attended FTAs
  • $5,000 closed MRR target

Candidates who succeed in this role enjoy building pipeline through disciplined outreach.

New hires follow a structured 90-day onboarding program designed to build both sales skill and production readiness.

Not Specified
Inside Sales Representative
✦ New
🏢 STACK Cybersecurity
Salary not disclosed
Livonia, MI 1 day ago

About the Role

We are seeking an energetic and motivated Inside Sales Representative (In-Office) to join our growing team. Your primary mission is to generate high-quality First-Time Appointments (FTAs) with prospects that fit our ideal customer profile and have expressed interest in learning more about STACK Cybersecurity’s solutions.

The ideal candidate can absolutely crush it on the phone, making high-volume outbound cold calls with confidence. They thrive in a team-first culture and enjoy working in a fast-paced, fun environment. Our ISR should bring energy and self-assurance to every call, push past gatekeepers, and consistently engage key decision-makers and executives.

Our team sharpens their craft through daily training and ongoing coaching alongside a best-in-class sales organization. We ask that you bring two things with you every day: your energy and your A-game. In return, we’re committed to helping you build the skills needed to succeed and win. You’ll know you’re winning by hitting clearly defined goals and receiving regular coaching and feedback from your team lead.


Key Responsibilities

  • Lead Generation: Proactively engage ideal prospects through targeted cold-calling campaigns. Maintain momentum by following up with prospects who aren’t ready to commit but express future interest—using scheduled callbacks and personalized email outreach to keep them engaged and warm.
  • Appointment Setting: Secure FTAs for our Outside Sales team.
  • CRM Management: Maintain accurate records of calls, meetings, and interactions in our CRM system. Ensure timely follow-up with warm leads and consistent reporting.
  • Call List Management: Generate and manage call lists from CRM tools.
  • Script Optimization: Work from proven scripts and adapt them to your style for maximum impact.
  • Collaboration: Provide detailed notes and context to Outside Sales for seamless handoff.


What We’re Looking For

  • Experience: 6-months or more prior success in lead generation, business development, or sales roles—preferably in IT services, technical support, or technology retail.
  • Communication Skills: Clear, concise English, active listening, and the ability to engage prospects positively and persistently.
  • Attitude: an energetic and upbeat positive attitude is a must
  • Resilience: Skilled at handling objections and turning “no” into “yes.”
  • Organization: Strong attention to detail, disciplined in following processes, and excellent note-taking skills.
  • Tech Savvy: Familiarity with CRM tools and sales methods, and Microsoft Excel.
  • Cybersecurity Knowledge: Understanding of basic cybersecurity concepts is a big plus. Terms like EDR, MDR, XDR, SIEM, SOC, Penetration Testing, MFA, Ransomware, and Disaster Recovery should not be foreign to you.


Why STACK Cybersecurity?

  • Be part of a fast-growing cybersecurity firm protecting businesses from evolving threats.
  • Work in a collaborative, high-energy environment where your contributions have a real impact.
  • Competitive compensation and benefits package.


Compensation

  • Base salary range of $40,000 - $50,000
  • Sales commission - $250 for each First Time Appointment (FTA) that schedules a Second Time Appointment (STA).
  • 33% of 1st Month Revenue from a signed Monthly Recurring Revenue deal
  • On Target Earnings (OTE) of $70,000 - $80,000 per year.
  • This position is available for In-office only.
Not Specified
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