Sales Jobs in Tysons Mclean, VA

134 positions found

Hospice Care Consultant Family and Physician Liaison
✦ New
🏢 Gentiva
Salary not disclosed
Fairfax, VA 1 day ago
Overview:

Educate. Advocate. Drive Meaningful Hospice Referrals.

 

We are seeking a Hospice Care Consultant – Physician and Family Liaison to join our team. Reporting directly to the AVP of Business Development, you will focus on building strong relationships with physician practices, nurse practitioners, and their support teams to drive early and appropriate hospice referrals. You will serve as a brand ambassador, educating referral sources on hospice services while ensuring patients and families receive compassionate care.

 

Key Responsibilities:

  • Execute consultative selling strategies to develop sustainable relationships with physicians, nurse practitioners, and healthcare decision-makers.

  • Develop, implement, and evaluate strategic marketing and referral plans to meet budgeted admissions, census, revenue, and growth goals.

  • Collaborate with clinical and operational teams to support hospice programs and ensure quality patient care.

  • Represent the company at community events, physician offices, and professional meetings to promote hospice services.

  • Educate healthcare providers, patients, and families about hospice benefits, clinical outcomes, and care services through presentations, in-services, and one-on-one meetings.

  • Track referrals, admissions, and compliance with corporate, local, and federal regulations.

  • Assist with physician and public education programs to increase community outreach.

About You:

Qualifications:

  • Bachelor’s degree in business, marketing, communications, or related field preferred; or equivalent experience.

  • Minimum 2 years of experience in physician referral development, healthcare marketing, or sales.

  • Proven track record of successfully developing relationships with physicians and nurse practitioners.

  • Knowledge of hospice, community resources, and patient-centered care practices.

  • Strong consultative marketing, communication, and organizational skills.

Skills & Competencies:

  • Excellent verbal and written communication skills with diverse audiences.

  • Strong relationship-building and networking skills within healthcare communities.

  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and data systems.

  • Ability to manage multiple priorities and work independently in a fast-paced environment.

  • Sensitivity to the needs of terminally ill patients and their families.

Licenses & Certifications:

  • Valid driver’s license and automobile liability insurance coverage.

We Offer:

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund

 

Additional Full-Time Benefits:

  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

 

Apply Today:
If you are a motivated, compassionate professional with a proven ability to build physician and community relationships, submit your application now and start your journey with our team.

Legalese:
  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace

 

Location: Heartland Hospice Our Company:

 

At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

 

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

 

Our nationwide reach is powered by a family of trusted brands that include:

  • Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
  • Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
  • Home health care: Heartland Home Health
  • Advanced illness management: Illumia Health

 

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

permanent
Cashier
✦ New
Salary not disclosed
Mclean, Virginia 1 day ago
Schedule: Part time
Availability: Afternoon, Evening (Including Weekends).
Age Requirement: Must be 18 years or older
Location: McLean, VA
Address: 1835 Capital One Drive South
Pay: $16.50 - $17 / hour
Job Posting: 03/18/2026
Job Posting End: 03/20/2026
Job ID: R0274322

EARN A BONUS UP TO $500! Hiring immediately!
At Wegmans, our cashiers make sure customers end their shopping trips with a positive experience. In this role, you'll provide proactive incredible customer service as you assist customers in both traditional checkout and self-checkout lanes. You'll leave a lasting impression and transform first-time shoppers into loyal Wegmans customers!
What will I do?

* Engage customers in friendly conversation while making eye contact and smiling; proactively offer additional assistance, thank customers for shopping at Wegmans
* When on register, efficiently and accurately scan items and process payments
* Properly bag items to ensure products arrive at their destination in the condition they left the store
* When in self-checkout area, manage traffic flow, direct customers to available lanes, ensure the lanes are in good working order and assist customers with system troubleshooting
* Maintain a clean, organized, and well-stocked work space

At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*

* Paid time off (PTO) to help you balance your personal and work life
* Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
* Health care benefits that provide a high level of coverage at a low cost to you
* Retirement plan with a 401(k) match
* A generous scholarship program to help employees meet their educational goals
* LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position. +
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans. Comprehensive benefits*

* Paid time off (PTO) to help you balance your personal and work life
* Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
* Health care benefits that provide a high level of coverage at a low cost to you
* Retirement plan with a 401(k) match
* A generous scholarship program to help employees meet their educational goals
* LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
Not Specified
Retail Sales Associate
✦ New
🏢 Wegmans Food Markets
Salary not disclosed
Schedule: Part time
Availability: Morning, Afternoon, Evening (Includes Weekends).
Age Requirement: Must be 18 years or older
Location: McLean, VA
Address: 1835 Capital One Drive South
Pay: $16.50 - $17 / hour
Job Posting: 03/18/2026
Job Posting End: 03/20/2026
Job ID: R0274324

EARN A BONUS UP TO $500! Hiring immediately!
Customers tell us they choose Wegmans for the helpful people in our stores and the freshest ingredients possible! As a team member in one of our perishable departments, you will educate customers on great-tasting products and healthy meals options. The departments we're hiring for may include Bakery, Cheese, Deli, Meat, Produce, Seafood and more! If you love working in a fast-paced and dynamic environment Wegmans is the place for you!
What You'll Do

* Provide incredible service by greeting customers, answering questions, and offering product suggestions
* Maintain department cleanliness in accordance with company food safety guidelines
* Properly store, rotate and stock perishable items to ensure freshness

At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*

* Paid time off (PTO) to help you balance your personal and work life
* Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
* Health care benefits that provide a high level of coverage at a low cost to you
* Retirement plan with a 401(k) match
* A generous scholarship program to help employees meet their educational goals
* LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position. +
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans. Comprehensive benefits*

* Paid time off (PTO) to help you balance your personal and work life
* Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
* Health care benefits that provide a high level of coverage at a low cost to you
* Retirement plan with a 401(k) match
* A generous scholarship program to help employees meet their educational goals
* LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
Not Specified
Customer Service Representative
✦ New
Salary not disclosed
Arlington, VA 1 day ago

As a Customer Service Specialist, you will be the trusted partner our Members rely on. You’ll research and resolve member inquiries regarding existing policies through multiple channels—including phone, e-mail, mail, and in person—while providing timely, professional, and empathetic support. With each interaction, you will demonstrate Navy Mutual’s unwavering commitment: to protect those who defend us.

You will also document all interactions and insights in our CRM system, ensuring accuracy, transparency, and opportunities for continuous service improvement.


Key Responsibilities

  • Deliver exceptional customer service by accurately addressing inquiries across phone, email, mail, and in-person channels.
  • Efficiently navigate multiple systems—including Outlook, CRM/Salesforce, policy administration platforms, imaging systems, call center tools, calculators, and illustration systems—to resolve member needs.
  • Maintain strong working knowledge of the full life cycle of Life and Annuity products, such as Billing & Collections, Distributions, and In-force processes.
  • Counsel and assist Members with policies at risk of lapse or termination; oversee reinstatements and handle all contract-related activities and in-force illustrations.
  • Proactively reach out regarding address changes, billing matters, and statement notices.
  • Educate Members and their families on military benefits and Navy Mutual products; refer potential sales opportunities to appropriate representatives.
  • Represent Navy Mutual with professionalism and empathy, ensuring every Member feels valued, informed, and supported.

Qualifications

  • Bachelor’s degree and/or 3–5 years of call center and customer service experience.
  • Life insurance expertise preferred.
  • Strong understanding of call center operations, processes, and tools—including CRM and multi-queue phone systems.
  • Exceptional attention to detail; committed to accuracy and high-quality service.
  • Independent thinker and problem-solver with the ability to juggle multiple inquiries and adapt to changing needs.
  • Professional, composed, and customer-focused—even under pressure.
  • Self-directed, motivated, and driven to go the extra mile to support Members and Navy Mutual’s mission.
Not Specified
Senior Demand Planner
✦ New
🏢 JOOLA
Salary not disclosed
North Bethesda, MD 1 day ago

JOOLA is seeking a Senior Demand Planner to play a critical role in driving forecast accuracy, optimizing inventory levels, and supporting scalable growth across our global business. This role will partner closely with cross-functional teams—including Product, Sourcing, and Sales—to align supply with demand in a fast-paced, high-growth environment.

The ideal candidate brings strong analytical capabilities, a proactive mindset, and the ability to translate market insights into actionable planning strategies.


Responsibilities:


  1. Demand Forecasting & Analysis
  • Develop and maintain SKU-subsidiary level demand forecasts in monthly increments, incorporating historical data, market trends, and subsidiary input.
  • Validate forecasts with subsidiary leaders to ensure alignment with local market dynamics (e.g., regional promotions, cultural trends).
  1. Cross-Functional Collaboration
  • Partner with the sourcing team to translate demand plans into actionable production schedules and sourcing strategies.
  • Work with the product development team on assortment planning, including phase-in/phase-out recommendations for SKUs.
  1. Executive Reporting & Insights
  • Prepare and present demand forecast insights to executives, highlighting trends, seasonal patterns, gaps, risks, and opportunities.
  • Provide actionable recommendations to address forecast variances and capitalize on emerging market opportunities.
  1. Process Optimization
  • Identify and mitigate risks (e.g., supply chain disruptions, tariff changes) impacting demand plans.
  • Implement tools and methodologies to improve forecast accuracy and operational efficiency.
  1. Regional Market Expertise
  • Monitor regional economic, cultural, and competitive factors influencing demand (e.g., holidays, regulatory changes).


Qualifications:


Education & Experience

  • Bachelor’s degree in Supply Chain Management, Business, Statistics, or related field. Master’s degree or MBA preferred.
  • 4+ years in demand planning, inventory management, or supply chain roles, preferably in multinational organizations.
  • Experience in US and American markets, with knowledge of regional logistics, consumer behavior, and regulatory environments.

Technical Skills

  • Proficiency in demand planning tools (e.g., SAP IBP, Oracle Demantra, Kinaxis) and ERP systems (e.g., SAP, Oracle).
  • Advanced Excel skills (PowerQuery, pivot tables, macros) and data visualization tools (Power BI, Tableau).
  • Strong understanding of statistical forecasting methods (e.g., moving averages, regression analysis).

Soft Skills

  • Excellent communication skills to collaborate with global teams and present insights to executives.
  • Analytical mindset with attention to detail.
  • Fluency in English.

Preferred Qualifications

  • APICS/IBF certification (e.g., CPIM, CSCP).
  • Experience using Python libraries (e.g., Pandas, NumPy, statsmodels, scikit-learn, fbprophet) to build demand forecasting models
  • Experience in consumer goods, retail, or manufacturing industries.


About JOOLA:


JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.

Not Specified
Operations Training Manager
✦ New
Salary not disclosed
Sterling, VA 1 day ago

The Operations Training Manager plays a critical role in shaping the success of JK Moving Services’ Household Goods and Commercial Operations. Leads the design, delivery, and continuous improvement of training programs that support operational excellence across the organization. Onboarding new drivers, preparing seasonal teams and maintaining compliance standards, this role ensures our workforce is equipped to perform at the highest level.

As the leader of the operations training function, oversees a team of trainers and manages multiple dedicated training facilities. Acting as a key liaison between Operations leadership and frontline crews, brings training to life in real-world settings including in the warehouse, on the trucks, and working directly with teams on site. This is a hands-on role focused on building capability, reinforcing standards, and driving measurable performance outcomes.

Role Type: People Leader

Location: M1 Warehouse, Sterling, VA (with travel for job audits)


REQUIRED QUALIFICATIONS

• 3-5+ years in training, operations, or workforce development (moving, logistics, or transportation strongly preferred)

• Demonstrated experience designing and delivering training programs at scale

• Strong working knowledge of OSHA/DOT/FMCSA regulations and compliance requirements

• Proven ability to manage and develop a small team

• Proficiency with data analysis and reporting (Excel, Power BI, Tableau, SQL)

• Excellent communication skills, comfortable presenting to executives and coaching production crews

• Experience conducting field audits and providing constructive, actionable feedback

• Project management capability with multiple concurrent initiatives

• Ability to work in external and warehouse environments and observe field operations

– Ability to lift/carry +50lbs and walk/stand for up to 8 working hours

• Ability to travel: Regular local travel for job audits; occasional off-site audits


PREFERRED QUALIFICATIONS

• Direct experience in household goods and commercial office moving or transportation industry

• Familiarity with learning management systems (LMS)

• Experience managing H2B visa programs or seasonal workforce logistics

• CDL or operational field experience (not required, but respected)


CORE RESPONSIBILITIES


Training Operations

• Manage the Household Goods (HHG) and Commercial training at the main JK Warehouse locations; ensure facility readiness and resource availability

• Lead, develop, and hold accountable a team of training facilitators

• Design, build, and continuously update all training curricula, materials, and SOPs

• Create and implement standardized LD driver onboarding aligned to JK standards

• Conduct live job audits (local, commercial, and Over the road) to assess crew performance and provide real-time coaching


Compliance & Standards

• Maintain current knowledge of OSHA, DOT, FMCSA, and contract-specific requirements

• Track crew compliance through data analytics; identify trends and gaps

• Monitor documentation adherence across certifications, training records, and safety files

• Coach production teams to meet JK standards; escalate issues as needed


Program Management

• Plan and execute the Annual Long Distance Driver Conference (February)

• Develop and deliver semi-annual refresher training for operation staff (Jan-Apr, Oct-Dec)

• Manage seasonal workforce onboarding during peak season (May-Aug)

• Oversee H-2B visa program training and logistics (Apr-Sep): housing, transport, qualifications, compliance

• Coordinate with Safety on driver development programs

• Develop training programs for new products and services from enterprise initiatives.


Strategic Partnership

• Meet regularly with Operations leadership to review crew performance data and training effectiveness.

• Meet regularly with various business units (BU) leadership to review contractual compliance and changes.

• Master all operational technology and applications; train staff on adoption.

• Update training programs based on operational and BU feedback and evolving business needs.

• Track technology adoption metrics; identify barriers and provide targeted support.

Additional Responsibilities

• Support high-level/high-end client services as needed

• Meet with sales team leadership to track and/or develop existing/new services or products.

• Evolve with strategic initiatives and enterprise plans for additional duties and responsibilities.

internship
Director of Compensation
✦ New
Salary not disclosed
Herndon, VA 1 day ago

Sparks Group has partnered with a leading Government Contractor seeking a Senior Director of Compensation. If you have 7+ years of experience in compensation management with significant experience in developing and administering sales compensation plans including bonuses, commissions, or other incentive programs, along with executive compensation expertise, this is the ideal role for you.

Key Responsibilities:

  • Lead the development and implementation of compensation strategies, policies, and programs to attract, retain, and motivate top talent.
  • Design, communicate, implement, and administer sales compensation plans, including bonus structures, commissions, and other incentives.
  • Provide guidance and oversight on executive compensation programs, including long-term incentives, equity awards, and executive pay benchmarking.
  • Analyze and benchmark compensation data to ensure competitive positioning in the marketplace.
  • Collaborate with senior leadership to design compensation plans that align with business goals, performance, and market trends.
  • Conduct thorough pay equity analysis and work to ensure internal equity and external competitiveness across all levels.
  • Write, update, and maintain compensation policy documents, ensuring they are clear, compliant, and aligned with company goals.
  • Provide expert guidance and counsel to HR business partners, managers, and leadership on compensation matters.
  • Oversee the development and maintenance of compensation-related reports, dashboards, and metrics.
  • Lead the administration of annual compensation review cycles, including salary planning, merit increases, and bonus programs.
  • Manage the creation and maintenance of salary ranges and structures to ensure internal consistency and external competitiveness.
  • Stay current with compensation trends, regulations, and best practices to ensure compliance and competitiveness.
  • Drive projects and initiatives that streamline and improve compensation processes and systems.
  • Utilize Workday compensation tools to administer and manage compensation programs effectively.

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field (Master’s preferred).
  • 7+ years of experience in compensation management, with a strong background in designing and implementing compensation programs, including sales compensation and executive compensation.
  • In-depth knowledge of compensation principles, market trends, and relevant legislation (e.g., FLSA, EEO, FMLA).
  • Proven experience developing, communicating, implementing, and administering sales compensation plans (bonuses, commissions, incentives).
  • Understanding of pricing and labor category analysis and market pricing within a government contractor setting and proposal response activities.
  • Experience in designing and managing executive compensation programs.
  • Strong analytical skills with the ability to interpret data and make strategic decisions.
  • Advanced proficiency in compensation tools, HRIS (especially Workday), MS Excel (pivot tables, VLOOKUP, etc.) and Sharepoint.
  • Ability to write, update, and maintain clear and compliant compensation policy documents.
  • Ability to think strategically and act tactically with a focus on delivering high-quality results.
  • Highly focused on data quality and producing first-class, well considered and comprehensive work product. Able to make solid judgement working with and engaging cross-functional resources while communicating with stakeholders in all projects and processes.
  • Preferred Qualifications:
  • Certified Compensation Professional (CCP) designation is required, PHR and SHRM-CP certification
  • Experience with Workday HRIS or comparable systems
Not Specified
Manager, Inforce Policyholder Services
✦ New
🏢 Navy Mutual Aid Association
Salary not disclosed
Arlington, VA 1 day ago

The Manager, Inforce Policyholder Services leads policy-level servicing and contract administration across the Association’s life insurance and annuity products. This role is responsible for ensuring accurate, timely, compliant, and risk‑controlled execution of policy changes, disbursements, and complex servicing transactions, while fostering a strong service culture and driving operational excellence.

This is a highly visible leadership role in a regulated environment, ideal for a seasoned insurance operations leader who combines technical expertise with people leadership, process discipline, and a commitment to exceptional member service.

What You’ll Do

Under the direction of the Director of Operations, you will:

Leadership & Team Management

  • Lead and support a team of inforce servicing professionals, including senior specialists and annuity-focused roles
  • Provide daily coaching, performance feedback, and development support to ensure high-quality, compliant outcomes
  • Manage workload allocation, PTO requests, timecards, performance evaluations, and corrective actions as needed
  • Foster a culture of accountability, compliance, documentation excellence, and member-focused service

Policy Servicing & Disbursements

  • Oversee all policy change requests, including beneficiary and ownership changes, assignments, contract updates, and corrections
  • Manage regulated, high-impact servicing functions, including POA processing, policy conversions, 1035 exchanges, illustrations, loan and cash value inquiries, and statement generation
  • Ensure accurate and compliant processing of all outgoing financial transactions, including disbursements, policy loans, partial withdrawals, and full surrenders
  • Oversee tax-related transactions and corrections, coordinating closely with Finance to ensure accurate IRS reporting

Compliance, Risk & Controls

  • Ensure adherence to insurance regulations, internal controls, and Association policies
  • Maintain audit-ready documentation and support internal and external audits
  • Implement and monitor fraud prevention controls related to policy changes and disbursement activity
  • Manage research and resolution of accounting items generated through servicing or disbursement activity

Operations & Continuous Improvement

  • Track daily production metrics, KPIs, KRIs, and SLAs; provide reporting and insights to leadership
  • Identify operational gaps, process improvements, and system enhancement needs
  • Develop, maintain, and enhance clear operating procedures and documentation
  • Serve as a subject-matter expert on policy administration, disbursements, and contract servicing

Collaboration & Industry Engagement

  • Partner across Operations, Finance, Sales, and Compliance to resolve complex, escalated cases
  • Handle escalated member inquiries promptly, professionally, and in alignment with escalation protocols
  • Stay informed on industry regulations, best practices, and emerging trends through trade groups and forums

What We’re Looking For

Required Qualifications

  • Bachelor’s degree in Business or related field and 3+ years of life insurance policy administration experience
  • OR
  • 7+ years of direct life insurance policy administration experience
  • Minimum 3 years of experience directly managing staff, including coaching, performance management, and corrective action
  • Deep knowledge of life insurance and annuity contracts, disbursements, taxation, and servicing requirements
  • Strong analytical, organizational, and documentation skills
  • Sound judgment and strong understanding of compliance in a regulated environment
  • Ability to manage competing priorities with exceptional attention to detail
  • Advanced working knowledge of Microsoft Excel

Preferred Qualifications

  • Industry designations such as FLMI, ACS, PCS, or CLU
  • Experience with budget management
  • Demonstrated ability to analyze, summarize, and clearly communicate complex insurance topics and data
Not Specified
Junior Customer Service Representative III-w2 Only
✦ New
Salary not disclosed
Reston, VA 1 day ago

nTech Workforce has an immediate 23203 Junior Customer Service Representative III

Terms of Employment

  • W2 Contract, 12 Months
  • This role is full time onsite reporting at 1068 N Front ST, Baltimore, MD.
  • Work Schedule: 08:00 am- 05:00 pm


Overview

  • Our client is seeking (4) Junior Customer Service Representatives who are responsible for providing advanced customer service and support to customers of a company.


Responsibilities:

  • Handling complex or escalated customer inquiries, issues, and requests via phone, email, or chat.
  • Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.
  • Processing complex orders, returns, and exchanges accurately and efficiently.
  • Resolving escalated customer complaints or issues in a timely and effective manner.
  • Acting as a point of contact for other customer service representatives for guidance and support.
  • Mentoring and training junior customer service representatives.
  • Maintaining accurate and detailed records of customer interactions and transactions.
  • Analyzing customer feedback and trends to identify areas for improvement.
  • Collaborating with other departments, such as sales or marketing, to address customer needs or concerns.
  • Keeping up-to-date with product knowledge, industry trends, and company policies.


Required Skills & Experience

  • Junior Level experience required.
  • Need prior large volume of utility call center experience
  • Previous customer service experience/call center experience.
  • Handling Inbound and Outbound calls
  • Solid understanding of customer service principles and practices.
  • Excellent communication and interpersonal skills.
  • Strong customer focus.
  • Ability to handle difficult or challenging situations with professionalism and empathy.


Benefits Information

  • Medical Insurance; Vision Insurance; Dental Insurance
  • 401K Retirement Plan (Discretionary Match Offered)
  • Ancillary Coverage (Life, AD&D, Short Term / Long Term Disability)
  • Employee Referral Bonus
  • Bi-Weekly Direct Deposit
  • Note: As a contingent worker with nTech, you'll be paid for all approved hours worked; paid time off and paid holidays are not provided.


nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

Not Specified
General Superintendent, Data Centers
✦ New
Salary not disclosed
Herndon, VA 1 day ago
General Superintendent, Mission Critical

Suffolk is seeking people who are bold. Curious. Innovative. Caring. Looking for the career opportunity of a lifetime. We'll challenge and inspire you to be your very best. We'll embrace what makes you unique and lift you up as you take chances. Here, you'll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job. Join us for the chance to achieve your ambitions and build your legacy.

Responsibilities

Monitor assigned projects for conformance with the construction schedule, expected quality levels, and adherence to the company's Standard Operating Procedures.

Work with clients and architects throughout the project, responsible for developing relationships that generate client satisfaction.

Recruit qualified talent; mentor, coach, and train them to perform and ensure effective matching of talent to project scope. This includes Superintendents, Assistant Superintendents, Field Engineers, Career Start Project Engineers and Co-ops.

Provide leadership, advice, and assistance to field staff regarding materials, sequencing, scheduling, personnel and methods of construction.

Serve as an advocate for Field Operations.

Actively participate in the development of business by supporting the Business Development Department.

Pre-construction/Estimating:

  • Participate in Sales Presentations and pre-construction services
  • Review projects for constructability, develop a plan for construction
  • Prepare a summary baseline schedule by providing the logic and durations of major work activities to the scheduler
  • Confirm baseline schedule achieves the delivery requirements of the project
  • Create site access and staging/sequencing plans and conduct technical reviews
  • Provide input on budgets and determine field staff requirements
  • Attend the Project Turnover meeting
  • Provide the Project Team input on scope reviews and Exhibit \"B\"s

Construction; Responsible for implementing all Suffolk policies and procedures including:

  • Field Staff Assignments and performance evaluations
  • Weekly site visits to evaluate conditions including safety and general presentation
  • Ensure that field personnel are performing to established standards
  • Oversee the development of the baseline schedule and monitor all project schedules for compliance
  • Provide leadership in the monthly update and narrative process
  • Confirm that workmanship and materials conform to plans and specifications
  • Review project schedules during weekly visit, highlighting potential challenges
  • Provide leadership in responding creatively to challenges to bring projects in on schedule and under budget where feasible
  • Ensure timely completion of punch lists
  • Participate in the one-year warranty walkthrough, ensures timely completion of all issues and that appropriate records are kept

Client Relationships and Meeting Management:

  • Attend all scheduled meetings necessary to monitor and manage projects
  • Attend owner meetings as necessary and Project Team (PM/PE) meetings at least twice monthly
  • Maintain continuous client contact to gauge performance perceptions
  • Communicate relevant information to project teams
  • Foster and maintain effective working relationships with team members

Training:

  • Coordinate field training in job specific and safety training
  • Ensure that field staff are trained according to Suffolk guidelines
  • Participate in design and delivery of Suffolk-specific training
Qualifications
  • Bachelor's degree in Engineering or Construction Management and experience relative to size/scope of projects
  • Minimum of 15 years of general contracting with a focus on mission critical/data center experience
  • Each project has specific characteristics regarding size, complexity, sector etc, which dictate the precise years of experience and industry knowledge necessary for success, above and beyond generic construction knowledge and experience
  • Applicable area licenses
  • The ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations
  • Business judgment to negotiate the critical balance between budget and construction processes
  • Excellent organizational skills to manage the many details necessary for successful construction
  • Judgment to know when to appropriately escalate issues up the chain of command
  • A strong sense of urgency and initiative, and the ability to quickly study complex issues
  • Excellent problem-solving skills and the ability to confidently and decisively take action
  • Excellent diplomatic and communication skills, able to interact effectively with senior management, and the ability to handle and resolve conflict effectively in a firm but fair manner
  • Candidate must possess Suffolk's Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring
Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

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