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Camping World is seeking a high energy, motivated RV Sales Associate to grow the business. Ideal candidates will possess the drive to work hard, sell RVs, have fun and make money!
We believe that it is important to invest in your success. When you join us as a first time RV Salesperson, you will receive up to 4 weeks of training pay based on residency and state laws.
This is a commission-based role with uncapped commissions (no soft packs on commissions). Successful team members can earn $50,000 - $150,000 or more annually based on performance. Year-end sales volume bonuses available to those who qualify.
Take the lead to promote a top-notch, high quality customer experience selling new and used RVs.
Conduct effective demonstration rides and walk through presentations.
Close sales effectively by working closely with F&I team.
Follow up and commit to a no-pressure, high integrity approach with each customer.
High school diploma or equivalent is required.
2+ years' experience in sales ideally RV, automotive, television, furniture, or real estate preferred.
Must be bondable and able to secure a professional sales license.
Basic computer skills to review inventory and enter customer information.
Valid driver's license required.
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices.
Periods of standing, stooping, crawling, and bending.
This position is a 100% commission-based role. No soft pack; minimum commissions/flats apply. The variable compensation estimated annual range is $50,000 - $150,000. In California, Massachusetts, Michigan, and Maine you will receive a base hourly rate equal to the applicable hourly minimum wage in addition to variable compensation earned. In all other states, you will receive minimum compensation equal to an hourly rate not less than $12.25, or the applicable state hourly minimum wage, if higher, which offsets variable compensation earned.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage!
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar /about-us.html.
Job Details
GENERAL SUMMARY:
The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.
DUTIES and ESSENTIAL JOB FUNCTIONS:
* Provide superior customer service leadership; greet and assist customers.
* Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
* Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
* Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
* Assist in implementation and maintenance of planograms.
* Open and close the store under specific direction of the Store Manager.
* Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.
Qualifications
KNOWLEDGE and SKILLS:
* Effective interpersonal and oral communication skills.
* Understanding of safety policies and practices.
* Ability to read and follow planogram and merchandise presentation guides.
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Ability to perform cash register functions.
* Knowledge of cash, facility, and safety control policies and practices.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Ability to drive own vehicle to the bank to deposit money.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
WORKING CONDITIONS:
* Frequent walking and standing
* Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
* Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
* Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
* Occasional climbing (using step ladder) up to heights of six feet
* Fast-paced environment; moderate noise level
* Occasional exposure to outside weather conditions
* Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Dollar General Corporation is an equal opportunity employer.
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#Max8#
Launch Your Career in Energy Sales with Reliant!
2020 Companies is seeking an enthusiastic and results driven Energy Sales Specialist to join our team. This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive, passionate, and must thrive in fast-paced environments while helping customers find the right energy solutions.
Get ready to earn $1,000- $1,350/week while offering cutting-edge energy solutions, with top earners reaching as much as $2,500/week. Join 2020 Companies as an Energy Sales Specialist!
Join 2020 Companies as an Energy Sales Specialist representing Reliant by NRG. Thrive in the world's largest fast-paced retailer while working for an award-winning company. With paid training, uncapped commissions, and clear paths to career growth, this is your opportunity to build a career in energy sales.
If you're passionate about customer engagement and driven to achieve sales goals, apply now and power up your future!
Benefits:
- Earn $1,000-$1,350/week on average with base pay & uncapped commission combined
- Commission-based pay, with a $16.00/hr guarantee. Next-day pay via Daily Pay
- Career advancement through internal promotions
- Health benefits, paid time off, and 401k with company match
Key Responsibilities:
- Promote Reliant electricity plans to consumers
- Help customers lower energy costs in your community
- Learn to identify needs and handle objections
- Build strong relationships with customers and teammates
- Work together to hit goals and celebrate wins
- No door-to-door, cold calling, or telemarketing
Qualifications:
- Strong experience in retail/event sales or event marketing
- Strong communication, interpersonal, and problem-solving skills
- Ability to work as part of a team and independently
- Comfortable with physical task such as lifting, setup and teardown of events
- Reliable transportation and willingness to travel to event locations
- Flexible availability needed, including evenings, weekends, and holidays
About 2020 Companies:
2020 Companies is an outsourced Sales & Marketing company representing Reliant. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers.
2020's Commitment: We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Head Cashiers are to greet and thank every customer who enters and leaves the store. Head Cashiers must be proficient in all aspects of the Cavender's Boot City cashiering system and knowledgeable of all paperwork associated with each cashiering entry. Head Cashiers are also responsible for keeping the store neat and clean and must always answer the phone with an enthusiastic response and professional manner. Head Cashiers will support our management staff with miscellaneous tasks like stocking, visual displays, special orders, and all basic house-keeping needs.
Duties and Responsibilities
- Support the \"Cavender's Culture\" and drive our Mission, Vision, and Values
- Perform cashiering tasks accurately and efficiently
- Keep work area neat, clean, and organized
- Be knowledgeable about CBC policies and procedures
- Be knowledgeable of all CBC cashiering transactions:
- Cash Sales
- Check Sales
- Non-taxable sales
- Credit Cards
- Voids
- Exchanges
- Enter all sales and monies in register at time of sale
- Help stock merchandise and straighten store as needed
- Suggest possible add-on purchases to the customer and promote store specials
- Report to work promptly, neatly groomed, and appropriately attired
- Be security conscious at all times
- Provide knowledgeable responses to phone inquiries (e.g. sales, promotions, store location, price, and inventory)
- Keep updated on sale promotions (items/prices/etc.)
- Practice inventory control on boots
- Check for boot mis-mates
- Follow the company policy on all commission sales; validate all sales tickets
- Perform all other miscellaneous duties as assigned
- Work with supervisors to understand all actions needed to impact the desired goals set by the company (i.e. ADS / UPT's / Company or Vendor PM's)
Qualifications and Requirements
- Job requires associate to raise or lower objects from one level to another regularly during shift
- Ability to comprehend basic instructions
- Ability to interpret documents
- Ability to apply abstract principles to a wide range of complex tasks
- Ability to understand the meanings of words and effectively respond
- Ability to analyze information and write reports
- Associate must be able to read English.
- Associate must be able to understand English
- Associate must be able to stay alert during work hours assigned
Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 2555 or visit your nearest Cavender's store.
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Sr. Product Manager
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.
RESPONSIBILITIES:
Portfolio Analysis & Market Assessment
- Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
- Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
- In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
- Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
- Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
- Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.
Industry Analysis
- Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
- Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
- Produce analytical and product-focused presentations for both internal and external audiences.
- Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
- Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
- 7+ years of health care-focused experience in new product development and/or health care data industry.
- 5+ years of demonstrated experience supporting strategic growth initiatives.
- Strong business acumen to develop and communicate recommendations to leadership.
- Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
- Familiarity with emerging technologies and solutions.
- Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
- Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
- Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
- Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
- Some travel involved.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*
Summary
As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.
This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.
You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.
Responsibilities include but are not limited to:
AI Solution Development & Deployment
Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.
Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).
Operational Model Support & Optimization
Monitor model performance, data drift, and operational KPIs.
Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.
Establish measurement frameworks to quantify operational impact of deployed solutions.
Data Engineering & Analytical Execution
Transform structured, semi-structured, and unstructured data into actionable features and insights.
Perform exploratory analysis and visualization to identify operational improvement opportunities.
Collaborate with engineering teams to productionize data solutions.
Stakeholder Engagement & Explainability
Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.
Communicate complex AI methodologies and results clearly to technical and non-technical audiences.
Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.
Required Qualifications
Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.
Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.
Experience building operationalized data science solutions (not just prototypes).
Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.
Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.
Strong ethical judgment with a commitment to responsible and unbiased AI development.
Preferred Qualifications
2+ years of hands-on experience in data science, applied AI, or machine learning.
Experience supporting AI solutions in operational or production environments.
Familiarity with MLOps practices, model governance frameworks, and automation tooling.
Experience working in regulated industries (financial services preferred).
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
In this position, you will underwrite new and renewal business which includes solicitation, selection and pricing of highly complex multi-line risks (workers compensation, commercial auto, general liability). You will actively and creatively pursue new commercial insurance solutions including guaranteed cost, large deductible and retro account opportunities throughout the territory through your network of national and regional brokers and agents. Maintain and develop prospects in order to have a strong base of future opportunities to build your large account book. Contribute to the development of broker and agency management strategies and lead the development and execution of relationship management plans.
Responsibilities:
- Analyze, select and profitably price coverage for commercial risks and determine terms and conditions of coverage on new and renewal business.
- Apply and conform to underwriting rules and guidelines, rating manuals, insurance laws/ regulations.
- Utilize a consultative selling approach to generate new business consistent with underwriting strategy and in coordination with service team members to include accurately assessing the needs of the broker and the client and formulating solutions that effectively address those needs.
- Analyze underwriting & marketing activities and corresponding results; prepare reports to management.
- Mentor and provide technical training and guidance to coworkers.
- Determine, coordinate and direct account management activities with various departments.
- Negotiate and deliver proposals to producers and buyers.
- Develop and maintain client relationships and coordinate service team efforts.
- Identify opportunities for organizational improvement and recommend solutions.
- Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
Requirements:
- Bachelor's degree or equivalent experience required.
- 7 years of casualty underwriting with an insurance carrier required
- Advanced understanding and technical knowledge of underwriting mechanics and fundamentals
- Advanced knowledge of casualty coverage and loss sensitive deal structures (retrospective rating, large deductible, captive, and self-insurance). Additional knowledge in financial analysis, account management and collateral management is desired.
- Advanced knowledge of local and regional market conditions as well as industry trends.
- Advanced knowledge of underwriting territory and strong relationships with the local distribution network (local and regional agents, national and regional brokers, and select consultants).
- Demonstrated proficiency in the successful marketing and prospecting of business opportunities, as well as, relationship building and agency management skills.
- Ability to create a presence that conveys interest, conviction, and energy in maintaining relationships with external business partners.
- Strong ability to effectively communicate verbally and in writing to uncover business needs.
- Ability to foster creative solutions that resonate with external business partners.
- Ability to interact with various levels of management and support personnel.
- Advanced skills in marketing, analysis, decision making/problem solving, planning and organizing; sales and negotiation and mathematical proficiency.
- Strong desire to work collaboratively and foster a team oriented environment with Claims, Risk Control and other departments.
- Willingness to travel for business purposes. Underwriters are expected to be visible with their agents and brokers in order to develop and maintain solid relationships and generate an adequate flow of qualified business.
- Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management designation or other professional designations are desired.
Remote working/work at home options are available for this role.
Customer Success Manager
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.
RESPONSIBILITIES:
Customer Onboarding- Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
- existing programs.
- Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
- Provide robust training and onboarding experience that leads to learner activation and engagement.
- Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
- Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.
- Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
- Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
- Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
- Identify satisfied customers and secure/curate testimonials and/or case studies.
- Assist with recognition program to reward/amplify top customers/institutions.
- Research, monitor, report, and recognize customer performance.
- Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
- Produce regular reports on customer success metrics and key performance indicators.
- Utilize Salesforce to document customer interactions and maintain accurate customer data.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in healthcare administration, business, communications, or related field required.
- Minimum of 5+ years account management and customer relationship management experience required.
- Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
- Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
- Strong external presence to communicate with external stakeholders and customers.
- Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
- Familiarity with learning management systems/online education programs
- Some travel required.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
*At Securian Financial the internal position title is Infrastructure Sr Analyst.*
Position Overview
As a ServiceNow Sr. Analyst, you will be responsible for maintaining, enhancing, and automating the existing infrastructure and supporting processes for the ServiceNow Platform. Your focus will be on executing and maintaining environments that support both internal and external application solutions, ensuring technologies are available and performing to meet business needs. You will define and implement technology solutions within the ServiceNow platform that align with Securian's business objectives and overall IT strategies. You will design, develop, and deploy applications within the ServiceNow platform. Collaboration with diverse business and technology teams will be essential. You will research trends impacting the ServiceNow technology platform. Finally, you will provide direction, guidance, and thought leadership to ITSM process owners to enhance their competency in leveraging CMDB, incident, problem, asset, change, knowledge, and service catalog management processes, streamlining operations.
Responsibilities include but not limited to:
Maintain, support, and develop the ServiceNow platform via scripting and system configurations.
Establish design and capability guidelines for new and existing ServiceNow features to ensure platform integrity.
Architect and implement integrations with ServiceNow, third-party solutions, and internally developed applications.
Research, recommend, design, and implement ServiceNow platform services, including workflows, ITOM, ITBM, ITSM, Performance Analytics, CMDB, and ITAM.
Train internal associates and administrators in the use and configuration of ServiceNow applications.
Own your code from design to delivery, including test automation and detailed documentation.
Analyze, troubleshoot, and resolve ServiceNow system issues or operational support tickets.
Provide rotational after-hours on-call support for ServiceNow production issues.
Qualifications:
2+ years of engineering experience with the ServiceNow technology platform or a comparable Service Management technology platform.
Proficient in using ServiceNow or equivalent Service Management tools for analysis, design, development, and integration with other applications, including 3rd party software.
Skilled in configuring ServiceNow Discovery and Orchestration.
Project management and leadership skills with a proven ability to deliver outcomes on complex service management initiatives and transformations.
Strong verbal and written communication skills to convey technical information and ideas at all business levels.
Proven ability to effectively prioritize and execute tasks in a fast-paced environment.
Demonstrated ability to assess customer needs, creatively approach solutions, and influence appropriate courses of action.
Preferred Qualifications:
2+ years of experience deploying, implementing, administering, configuring, and/or developing solutions on the ServiceNow technology platform.
Bachelor's Degree or equivalent experience, education, and certification.
Broad technical experience that includes integrations and infrastructure build and support.
ServiceNow Administrator certification, with additional development certifications/experience (e.g., Advanced System Administration, Certified Application Developer, Application Creation).
Experience and understanding of web technologies, SaaS solutions, and development (HTML, CSS, JavaScript).
Experience with application integrations using technologies such as SOAP or REST Web Services, JDBC/ODBC, and flat files.
Experience with ServiceNow reports, dashboards, and Performance Analytics.
Knowledge of Information Protection strategies (DR, encryption).
Understanding of data management and concepts such as data normalization, record retention, and archiving.
ITIL certification V3/V4.
Project management and leadership skills (agile preferred) with proven ability to deliver outcomes on complex service management initiatives and transformations.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
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Remote working/work at home options are available for this role.