Sales Jobs in Tarzana, CA

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Retirement Plan Advisor assists individuals in achieving a successful retirement and planning their financial future through group and individual presentations to new and existing defined contribution 401(k)/(a), 403(b), and/or Government 457 plan participants across all plan sizes. This role uses data-driven, analytical thinking to lead impactful conversations with participants, meets client service level agreements and achieves annual targets as assigned. This position will also assist the Relationship Management team in effectively establishing and maintaining relationships with key stakeholders within the territory assigned.

This Advisor will work with plan participants on the West Coast and bilingual Spanish skills are required.

Occasional travel is required between Colorado and California.

What you will do

• Conduct Retirement Readiness Reviews, as well as other individual meetings and group presentations, with targeted participants using consultative expertise to improve retirement outcomes

• Develop and maintain strategic partnerships with key stakeholders for each location within assigned territory or for assigned employer-sponsored plans

• Conduct one-on-one virtual and on-site group meeting by using various technologies in a professional manner

• Manage meeting schedule, including travel booking

• Create and execute dynamic business plans and tactics to drive positive retirement income objectives for participants

• Document interactions in Salesforce and collect required information to adhere to guidelines for regulatory compliance

• Achieve plan level and individual goals to help achieve service level agreements and business results

• Participate in client meetings, sales finals, or other external meetings as needed

• Work collaboratively across internal service and management teams to improve effectiveness

What you will bring

• Bachelor's degree or equivalent work experience in lieu of a degree

• 3 – 5 years relevant financial services experience

• Spanish bilingual skills required

• Strong presentation skills required

• Proficiency in MS Word, Excel, PowerPoint, and Teams required

• Strategic thinker who can work independently required

• Strong relationship building and territory management skills required

• FINRA Series 6, 63, 65 registrations required within established timeline; current FINRA registrations strongly preferred

• FINRA fingerprinting required upon hire

What will set you apart

• Working knowledge of Salesforce preferred

• Working knowledge of building blocks for successful retirement planning preferred

• Basic understanding of defined contribution plans preferred

• Practical experience providing high-level, consultative client interactions preferred

#PJRPA

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) –  BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

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A Walmart stocker, also known as a backroom associate or overnight stocker, plays a crucial role in ensuring that merchandise is efficiently stocked and organized within the store. Here’s a typical job description for a Walmart stocker:

**Job Title: Walmart Stocker**

**Job Summary:**

As a Walmart stocker, your primary responsibility is to maintain the flow of merchandise onto the sales floor. You will work closely with the rest of the store team to ensure that products are readily available for customers and that the store remains well-organized. This position may require overnight shifts or early morning shifts to replenish merchandise during non-business hours.

**Key Responsibilities:**

1. **Stocking Shelves:** 60;

Unload merchandise from delivery trucks, transport it to the sales floor, and stock shelves according to Walmart’s merchandising standards.

2. **Inventory Management:** 60;

Assist in inventory management by conducting regular stock checks, ensuring accurate counts of merchandise, and notifying management of any discrepancies.

3. **Organization:** 60;

Maintain a clean and organized backroom area, ensuring that merchandise is properly stored and labeled for easy retrieval.

4. **Customer Service:** 60;

Provide friendly and helpful customer service by assisting shoppers with locating products, answering questions, and providing information about promotions or sales.

5. **Safety Compliance:** 60;

Adhere to all safety procedures and guidelines to ensure a safe working environment for yourself, fellow associates, and customers.

6. **Teamwork:** 60;

Collaborate with other team members to accomplish tasks efficiently and contribute to a positive work environment.

**Qualifications:**

- High school diploma or equivalent preferred.

- Previous retail experience is a plus, but not required.

- Ability to lift heavy objects and perform physically demanding tasks.

- Strong attention to detail and organizational skills.

- Excellent communication and interpersonal skills.

- Flexibility to work varied shifts, including nights, weekends, and holidays.

**Working Conditions:**

- The job may involve working in a fast-paced environment with frequent bending, lifting, and standing.

- Some tasks may require working in cooler or freezer areas to handle perishable goods.

- Overnight shifts may be required to restock merchandise during non-business hours.

**Conclusion:**

A Walmart stocker plays a crucial role in ensuring that merchandise is efficiently stocked and organized, contributing to a positive shopping experience for customers. This position requires physical stamina, attention to detail, and the ability to work well as part of a team.

We are seeking a Director of Revenue Management to join the Hyatt Centric Delfina, Santa Monica team.

As a member of the Executive Committee, this role champions and implements market strategies that deliver products and services that meet or exceed the needs and expectations of our target guests and property colleagues.

The Director of Revenue Management is responsible for identifying and maximizing revenue opportunities across transient, group, and contracted business, while recommending and maintaining pricing, positioning, and inventory controls across all channels. The role also leads forecasting, opportunity analysis, and the processes that maximize revenue and profit from existing and future demand.

Key Responsibilities

Pricing, Inventory, and Channel Management

• Establish pricing levels across all segments and room types; own daily pricing and inventory processes.
• Set and manage yield controls and rate restrictions to maximize revenue across all distribution channels.
• Ensure all distribution channels have accurate content, rate loading, and inventory maintenance; conduct audits to confirm sell strategy is correctly applied in all channels.
• Monitor and analyze competitors daily and weekly through shop reports and online sources to identify selling strategies and market trends.
• Develop and maintain relationships with OTA market managers and other local revenue leaders to optimize opportunity and share best practices.
• Maintain accurate reservations system information; oversee the maintenance of systems that support revenue management, including CRS, RMS, PMS, and Sales and Catering platforms.

Forecasting, Budgeting, and Performance Management

• Build and maintain accurate short- and long-term forecasts, including weekly forecasts, 30-60-90 day forecasts, in-month updates, and full-year outlooks.
• Develop room revenue forecasts using macro and microeconomic variables, local demand generators, and unconstrained demand analysis to determine optimal business mix.
• Lead the annual budgeting and pricing process; prepare the annual rooms revenue budget.
• Lead annual STR Index goal setting; monitor RevPAR index and provide weekly and monthly performance analysis.
• Accountable for forecast accuracy and clear communication of trends, risks, and opportunities to stakeholders.

Group, Contract, and Sales Strategy Support

• Oversee evaluation of all contracted opportunities (group, wholesale, corporate negotiated) in partnership with Sales, enabling speed of response while maximizing profitability.
• Maintain group pickup and cutoff reporting; communicate with Sales on upcoming cutoff dates, pickup pacing, and strategy adjustments.
• Establish and communicate sales strategy for day, week, month, and rolling 12 months, and ensure strategy changes are reflected in calendars and sales tools.

Reporting, Meetings, and Stakeholder Communication

• Prepare and analyze market segmentation, production, source contribution, pickup, and pace reports to support decision-making.
• Lead weekly revenue strategy and revenue management meetings; prepare required reporting for related meetings and forums.
• Prepare monthly and or quarterly presentations for ownership and senior stakeholders.
• Communicate brand initiatives, demand insights, and market analyses to hotel leadership and cross-functional teams.
• Monitor occupancy fluctuations and communicate with operational leaders to support staffing efficiency and service delivery.
• Review daily performance and the daily flash report for accuracy; analyze actual results versus potential and summarize key takeaways for business review meetings.

Team Leadership and Professional Standards

• Actively develop and coach team members, ensuring opportunities to grow revenue management and leadership skills through training, mentorship, and industry engagement.
• Maintain confidentiality of sensitive information and operate with strong attention to detail and follow-through.
• Approach all guest and colleague interactions with professionalism, courtesy, and a service-oriented mindset.
• Perform other duties as requested by management in support of business needs.

Digital and Distribution Support

• Partner with marketing and distribution stakeholders on revenue-driving initiatives such as paid search, email campaigns, and advertising programs where applicable.

Skills and Knowledge

• Strong analytical capability with the ability to interpret complex data from multiple sources and translate insights into clear actions.
• Advanced Excel skills (macros preferred), and proficiency with Microsoft Word and PowerPoint.
• Deep familiarity with hotel performance and market intelligence tools, including STR and platforms such as Agency360, Demand360, and OTA insight tools.
• Working knowledge of third-party extranet sites and distribution systems; disciplined approach to accuracy and controls.
• Ability to present ideas and recommendations in a concise, well-organized way, including experience with ownership presentations.
• Effective ability to supervise, motivate, and develop teams; strong collaboration across Sales, Marketing, Operations, and Finance.

Systems Experience – candidates without prior Hyatt experience will not be considered.

• Hyatt Reserve & RMT required.
• Hyatt Envision required.
• Opera PMS required.
• IDeaS RMS required.

Qualification Standards

• Bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field preferred.
• Minimum 4 years of revenue management experience in a hotel environment; 5 or more years of progressive experience preferred.
• Qualified candidates must have previous working experience using Hyatt systems. (candidates without this experience will not be considered)
• Proven track record of delivering strong commercial results and innovative, market-leading strategies.
• Ability to work quickly and effectively in a high-pressure environment; excellent time management skills.
• Clear verbal and written communication skills, strong attention to detail, and consistent follow up.

Physical Requirements

• Flexible schedule and extended hours may be required, including during peak business periods and pre-opening milestones.
• Light work: exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.

General Requirements

• Maintain regular attendance in compliance with property standards and scheduling needs.
• Maintain high standards of professional appearance and grooming, including wearing a name tag when required.
• Effectively listen to, understand, and clarify concerns raised by guests and colleagues.
• Multi-task and prioritize competing deadlines and departmental functions.
• Support safe and efficient hotel operations by complying with policies and procedures.

EOE

Come join the leader in the industry! We are seeking passionate, hard-working individuals to represent our brand. We offer a vibrant, highly professional work environment, which is perfect for a fun-seeking, team player! Starting pay $21! Quarterly reviews for hourly pay increases up to $25 per hour. $800 monthly bonuses based on store performance. Commission on all product, package, upgrade, and membership sales. Fun goal-related contests in addition to bonuses. 401K opportunities. Medical, dental, and vision benefit opportunities. Employee discounts on amazing products. Complimentary all access diamond membership to all salon services.

What we offer:

• Quarterly reviews for hourly base pay increases up to $25 per hour
• $800 monthly bonuses based on store performance
• Commission on all product, package, upgrade, and membership sales
• A welcoming, team-oriented atmosphere
• Training on how to set goals and achieve them
• Fun goal-related contests to make your workdays more fun and competitive
• Complimentary diamond salon membership
• Employee discount on our amazing skin care products

Responsibilities:

• Meeting sales goals measured daily/weekly/monthly
• Hire and train salon consultants to help achieve salon goals
• Maintain a positive, fun, and professional salon environment for your employees and clients
• Consults with customers in a professional, upbeat manner
• Educate customers on safe tanning practices and retail items
• Maintain a clean and organized salon
• Opening/closing business
• Daily administrative paperwork, and goal tracking
• Walk customers to their rooms and teach them how to use the tanning equipment when they have questions or are first-time users.
• Attending off sight sales and job trainings

Qualifications:

• High school diploma, or equivalent.
• Must be at least 18 years of age
• Must be able to stand, bend, walk for long periods of time, for 7 hours per day
• Must be able to lift 25 pounds without assistance
• Reliable transportation, flexible availability including nights and weekends

West Coast Tanning, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Buyer

Location: Santa Monica, CA (Onsite)

Compensation: $70,000 + Commission

Team: Trade Desk / Vehicle Sourcing

⸻

About Plug

Plug is the industry’s first EV-exclusive wholesale online auction platform.

EVs’ functionality, longevity, and value depend on factors like range, computer hardware, software-enabled features, destination charging networks, tax credits, and battery health. But in today’s market, most EVs are bought and sold using processes and data sources built for ICE vehicles. EV-specific information is generally absent or inaccurate, which is a disadvantage to most buyers and suppresses residual values.

Backed by world-class venture capital firms with deep expertise in automotive marketplaces, and founded by the former head of North America Remarketing at Tesla, Plug makes buying qand selling used EVs faster, more transparent, and more profitable for dealers.

⸻

The Opportunity

Plug is looking for a wholesale EV Buyer to join our growing team. This is a critical, high-ownership role where you will work directly with inbound consumer leads and vehicle submissions via our EV Trade Desk. You’ll be responsible for appraising vehicles, managing offers, and ensuring successful and timely purchases, all while helping Plug scale.

This is a fast-moving role that demands a sharp eye for vehicle condition, pricing acumen, and relentless follow-up. You’ll work closely with sales, operations, and leadership to ensure every deal is tight, every margin is sound, and every seller is taken care of with speed and professionalism.

⸻

Key Responsibilities

• Appraise vehicles submitted via Plug’s EV Trade Desk, using internal pricing tools and industry knowledge to develop competitive, margin-conscious offers.
• Field inbound inquiries from consumers and present offers.
• Negotiate prices and make financially sound buying decisions, balancing margin and volume targets.
• Own the offer pipeline – manage follow-up cadence, move customers through each step, and close the loop on transactions efficiently.
• Coordinate with operations to ensure all documents, payments, and vehicle details are processed accurately and on time.
• Monitor market and retail pricing trends in the EV space to inform offer strategy and optimize conversions.
• Maintain clean, organized workflows using Plug’s internal systems (CRM, appraisal tools, etc.)
• Provide consistent feedback to leadership on pricing trends, consumer behavior, and opportunities to improve workflows.

⸻

Who You Are

This role isn’t for everyone. It’s for someone who wants to be in the middle of the action, who lives and breathes cars (especially EVs), and who can handle the pressure of making fast, smart, high-stakes decisions.

Non-Negotiables:

• Deep passion for cars and/or EVs.
• High integrity – we’re building a trusted platform; cutting corners is not an option.
• Automotive experience – ideally in buying, appraising, remarketing, or dealership roles.
• Exceptional communication skills – verbal, written, and interpersonally.
• Sense of urgency – leads come in hot, and speed wins.
• Detail-oriented and accurate – small mistakes are expensive.
• Availability outside 9–5 – we’re commission-driven, and opportunity doesn’t keep office hours.

⸻

Compensation

Base Salary: Competitive

Commission: Uncapped — top performers are expected to earn into the six figures

KPI-Aligned: Commission will be based on accepted offers, gross margin, and pipeline management

⸻

Location

This is a full-time, onsite position based in Santa Monica, CA. We are only considering candidates who are currently located in, or willing to relocate to Los Angeles. Relocation assistance is not provided.

⸻

Plug is an Equal Opportunity Employer

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. And if you do, you suck.

Revenue Operations Associate

Location: Santa Monica, CA (ONSITE ONLY)

Employment Type: Full-Time

Compensation: $90,000 - $110,000 + Equity

About Plug

Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit Opportunity

As we scale to thousands of vehicles per month our revenue engine has to be highly automated, deeply instrumented, and brutally efficient. We’re hiring a Revenue Operations Associate to sit at the center of that system.

Reporting to our Director of Revenue Operations, you’ll be the person who turns messy reality into scalable systems — translating how deals actually move through Plug into workflows, automations, dashboards, and insights that make the entire company faster and smarter.

This is an early-career, high-trajectory role for someone who loves both execution and systems thinking: you’ll get your hands dirty every day, then zoom out and improve how everything works.

What You’ll Do...

Run the Revenue Machine

You’ll operate directly inside our revenue workflows:

• Support deal flow across Sales, Partnerships, and Operations
• Keep HubSpot (and connected systems) clean, accurate, and reliable
• Track leads, opportunities, contracts, titles, payments, and fulfillment
• Resolve data issues, broken flows, and edge cases

Turn Chaos Into Systems

You’ll help design and build the systems that power Plug’s revenue engine:

• Build and maintain HubSpot workflows, pipelines, automations, and properties
• Design rules for how deals move between stages
• Implement lead routing, task automation, SLA tracking, and lifecycle logic
• Connect HubSpot to tools like Slack, Zapier, Google Sheets, etc.
• Your job is to make sure the system works even when humans don’t.

Use AI & Automation to Kill Manual Work

You’ll take a tech-forward, automation-first approach to everything:

• Identify repetitive or error-prone workflows and eliminate them
• Use tools like Zapier, APIs, or lightweight scripts to automate processes
• Apply AI (LLMs, OCR, data extraction, classification) to speed up ops work
• Continuously look for ways to reduce clicks, handoffs, and manual data entry

Generate High-Value Insight From the Data

Because you’re inside the workflows, you’ll be uniquely positioned to surface insights:

• Build reports and dashboards on funnel performance, cycle time, conversion, and bottlenecks
• Analyze where deals stall, leak, or get delayed
• Identify patterns in partner behavior, pricing, or operational friction
• You won’t just run the system — you’ll help design what it should become.

What You’ll Bring...

• 1-4 years into your career in operations, RevOps, BizOps, consulting, analytics, or a systems-heavy role
• Extremely sharp, structured, and detail-oriented
• Naturally think in workflows, rules, dependencies, and edge cases
• Get frustrated by messy data, broken processes, and manual work
• Comfortable working inside tools like HubSpot, Salesforce, Airtable, Notion, or similar
• Curious about automation, AI, and using technology to make teams more efficient
• Have experience supporting or operating within a revenue or operations environment
• Able to both execute in the weeds and step back to improve how the system works
• Learn new tools quickly and enjoy figuring out how things actually operate
• Communicate clearly in writing and in conversation
• Don’t just do what you’re told – you ask “why does this exist, and how could it be better?”

Why Plug?

• Build the operating backbone of a company at the center of the EV transition.
• Ship meaningful work quickly and see the immediate impact.
• Work directly with operators who have scaled multi-billion-dollar businesses in automotive, EV, and marketplaces. Join a team that values clarity, ownership, and a bias toward action.

Compensation + Benefits

• Base salary: $90,000-$105,000 + Equity
• Partial on-site parking and meal reimbursement
• Medical, Dental, and Vision benefits

This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate to Plug HQ for the role. Relocation assistance will not be provided for successful candidates. Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Next Steps:

Ready to build something from scratch and lead with impact? We’d love to meet you. Email with your best pitch as to why we should connect with you!

About Plug

Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit Opportunity

Reporting to the Sr. Director of Operations, the Project Manager is the execution engine behind Plug’s most crucial cross-functional initiatives. You will partner closely with Operations, Product, Engineering, Sales, and Finance to turn operational problems into shipped products, reliable automations, and clean, decision-ready data.

You will drive projects end-to-end — from discovery to rollout — ensuring improvements across titles, payments, transport, arbitration, and dealer workflows are delivered on time, adopted successfully, and built on strong operational insight.

Key Responsibilities

Project Execution & Delivery

• Lead initiatives from discovery → scoping → planning → delivery → adoption.
• Maintain timelines, RAID logs, project plans, and stakeholder updates.
• Ensure cross-functional alignment, risk mitigation, and timely decision-making.

Turn Operational Needs Into Product Requirements

• Translate workflows and pain points into clear PRDs and user stories.
• Define acceptance criteria and support sprint planning/backlog management.
• Ensure product builds reflect real operational needs and optimize user efficiency.

Automation Design & Implementation

• Build and maintain workflow automations using Zapier/Make, HubSpot, Google Workspace, Apps Script/Python, or webhooks.
• Identify manual steps and design solutions to reduce cycle times and error rates.

Data Analysis & Reporting

• Create lightweight analyses, dashboards, and KPI tracking.
• Provide insights that help leadership prioritize projects and assess impact.

Data Quality & Standards

• Define data hygiene standards, validation rules, and audit routines.
• Lead deduplication and issue resolution to maintain clean data pipelines.

Change Management & Enablement

• Run UAT, pilot features, write SOPs/playbooks, train users, and support rollout.
• Monitor adoption and iterate based on feedback and usage telemetry.

Vendor, Partner & Integration Coordination

• Coordinate with third-party partners and internal system owners.
• Ensure API, integration, and process changes are delivered accurately and on schedule.

Qualifications

What You'll Bring..

• 3–5+ years in project management, program management, product operations, or technical operations.
• Proven track record of shipping cross-functional projects with measurable impact.
• Technical fluency: requirements writing, data manipulation, and automation building.
• Strong analytical abilities and clear written communication.
• Bias toward ownership, action, and practical simplicity.

Nice to Have..

• Experience with EV or automotive wholesale, payments/floorplan, or title workflows.
• Exposure to Metabase/Tableau and automation CI practices.
• Certifications such as PMP, CSM, or Lean/Six Sigma fundamentals.

Compensation and Benefits

• Annual Salary: $80,000 - $90,000 USD
• Equity: TBD
• Benefits: Health, vision, and dental insurance. Lunch stipend. Parking.

This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate for the role. Relocation assistance will not be provided for successful candidates. Sponsorship not available at this time.

Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. And if you do, you suck.

Business Operations Lead

Location: Santa Monica, CA (ONSITE ONLY)

Employment Type: Full-Time

About Plug

Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit Opportunity

You will be Plug’s internal force multiplier. You will own cross-functional strategic projects, build and refine operating systems, drive accountability across teams, and ensure the company executes against its priorities. You will work directly with the executive team to turn strategy into action, pressure-test assumptions, and make the business run measurably better every quarter.

What You’ll Do...

Strategic & Operational Execution

• Lead high-priority, CEO/VP-level initiatives from concept to operational rollout (e.g., new business lines, geographic expansion, partnerships, auction ops, lender integrations).
• Develop and maintain company OKRs, quarterly planning cycles, and operational dashboards.
• Identify bottlenecks and design scalable processes for customer onboarding, dealer operations, vehicle flow, pricing, and dispute resolution.

Cross-Functional Leadership

• Partner with Product to translate operational needs into roadmap requirements; shape feature specifications, pilot new tools, define success metrics.
• Partner with Sales, Dealer Success, and Ops to build repeatable, measurable workflows.
• Drive alignment across functions; create clarity, surface risks early, and ensure accountability on major deliverables.

Data, Analytics & Decision Support

• Build models that inform pricing, auction performance, vehicle sourcing, lender economics, and operational capacity.
• Own critical dashboards and KPI definitions
• Run deep-dive analyses to uncover root causes and translate insights into operational changes.
  

Process Design & Scalability

• Architect and refine processes for Plug’s business lines 
• Build SOPs, playbooks, and repeatable systems that simplify complex operations.
• Evaluate and implement tools that improve speed, accuracy, and dealer experience.

What You’ll Bring...

• 6+ years in BizOps, Strategy & Ops, Operations, Consulting, or high-growth startup roles (auto/marketplaces a plus).
• You scale chaos into systems.
• You are analytically sharp: can build pricing models, size markets, and pressure-test logic.
• You have proficiency with analytics and visualization tools (SQL, Python, Tableau/Power BI, or equivalent)
• You write clearly and structure your thinking.
• You thrive in ambiguous zero-to-one environments.
• You move fast, operate independently, and have a low ego.
• You’re comfortable with high accountability and high visibility.

Why Plug?

• Direct ownership of a core growth lever in a rapidly evolving market.
• Opportunity to shape Plug’s external ecosystem from early stages.
• Work directly with operators who have scaled multi-billion-dollar businesses in automotive, EV, and marketplaces.
• High impact, high autonomy, and clear line of sight to company-level outcomes.

Compensation & Benefits

• W2 Salary: $145,000 - $160,000
• Medical, Dental, Vision

This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate to Plug HQ for the role. Relocation assistance will not be provided for successful candidates. Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Next Steps:

Ready to build something from scratch and lead with impact? We’d love to meet you. Email with your best pitch as to why we should connect with you!