Sales Jobs in Spring House, PA
38 positions found
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SalesJob Description Summary:
The Promotion Associate - Casual is responsible for driving brand presence and increasing sales for BBG brands through their participation in creative and impactful in-store/market events. They will attend targeted promotions in the field driving consumer engagement and building relationships with consumers and our brands.Work Location - Lancaster, PA
Position Compensation: $48.00 per event (events are two hours long)
Available Workdays (Wednesday - Sunday)
Flexible Work Schedule (Evening and Weekend work available)
Job Description:
Job Responsibilities:
- Distribute samples to customers during promotional events.
- Achieve sell through from all new distribution and select items by working with account staff to identify and communicate selling opportunities, completing required surveys and tracking bottles sold per hour during event
- Educate clients, account staff and other promotion Associates on assigned labels.
- Remain aware of current inventory and out of stock situations and alerts National Account Manager to possible fluctuations
- Maintain account standards as determined by management and use effective/current point of sale materials when appropriate to ensure maximum brand visibility
- Work cohesively with all other personnel, including chain staff, additional distributors and suppliers to increase brand sales and ensure successful promotional events
- Deliver exceptional customer care to member’s as expected by account standards and guidance
- Maintain professional and industry knowledge by attending educational workshops, BBG brand training, reviewing professional publications and establishing personal networks
- Completes all necessary training programs by attending, participating, and passing all required tests as defined by management
- Other duties, as assigned by the jobholder’s supervisor, may also be required.
Minimum Qualifications:
- Basic PC skills using MS Office and other various computer programs including presentation software
- Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
- Utilize sound judgement and problem-solving skills
- Ability to work in fast-paced, high-volume, team environment
- Must be 21 years old or older
Preferred Qualifications:
- Bachelor’s degree in related field and/or equivalent training and work experience preferred.
- An understanding of wine, beer and spirits is required. Experience in the on/off premise wine sales/service environment is highly preferred.
- Individuals with strong accounting, technical, customer service and interpersonal expertise preferred.
Physical Requirements:
- While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone
Competencies:
- Accountable for meeting own targets, work is reviewed periodically.
- Problems encountered will be defined, repetitive, and routine with a solution readily available.
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.
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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (7 and let us know the nature of your request and your contact information.
Company Description
Broudy Precision is a leading building automation and HVAC controls distributor serving contractors across the East Coast and beyond. We partner with top manufacturers including Honeywell, Johnson Controls, Belimo, and Tridium to provide innovative products, technical expertise, and hands-on support to our customers.
At Broudy, we believe we’re more than a distributor—we’re a partner. From product selection and system design to training, technical support, and digital tools like our BP Tech Center, we help contractors work smarter, solve problems faster, and stay ahead in a rapidly evolving industry.
Job description:
Growing distribution company in Conshohocken, PA is seeking a Warehouse Assistant for our 20,000 sq ft corporate location. We are looking for an individual with a minimum of 2 years warehouse experience in a facility that used WMS (Warehouse Management System) or similar technology.
REQUIREMENTS:
Proven work experience
Ability to implement process improvements
Hands on experience with warehouse management software
Strong decision making and problem-solving skills
Valid driver's license
RESPONSIBILITIES:
Reports to Operations Manager
Maintain warehouse in compliance with company's policies and vision
Duties to include receiving, warehousing, distribution and maintenance operations
Maintain stock control and reconcile with data storage system
Direct interface with transport company representatives
Assist sales team to make sure orders are processed accurately and in a timely fashion
Coordinate with branch manager and/or driver of 2nd warehouse location to facilitate order fulfillment and inventory transfers.
Compensation offered will be adjusted commensurate with experienced of the individual selected.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
- Work Location: In person
Company Description:
Our Client is a real estate development and management company located in Southeastern Pennsylvania that specializes in first class, high quality, community, neighborhood and regional retail projects. With twenty (20) retail properties totaling over six (6) million square feet, and a management group committed to meeting our tenants’ needs, we have earned the reputation as the premier retail development company in the region.
Position Summary:
The Director of Leasing will play a dual role as both a strategic dealmaker and team leader, responsible for driving leasing activity across our clients retail portfolio and managing a small team of leasing professionals. This individual will oversee all aspects of the leasing process — from identifying and securing tenants to negotiating lease terms and coordinating with internal and external stakeholders — while providing mentorship and structure to junior leasing representatives.
Job Description:
To perform the customary duties and obligations of your position, which shall consist of, but not be exclusive of:
- Responsible for supervising, overseeing, training and coordinating leasing representatives in implementing the leasing programs as assigned.
- Responsible for obtaining qualified leads and securing tenants to lease inline space on existing and proposed projects including directly/supervising negotiating the lease transaction to conclusion with counsel.
- Responsible for networking and developing relationships with the retail brokerage community and retailers.
- Responsible to travel to meet with retailers, brokers, lenders, community leaders.
- Responsible to work with employees at all levels, tenants and all related professionals in the industry.
Specific Duties:
- Review the portfolio's competitive position and to develop new markets using current, up-to-date, and accurate sales aids, advertising and promotional programs, assist in the maintenance of company website.
- Negotiate letters of intent stipulating the basic economic terms and conditions of a deal and negotiating the lease agreement by holding discussions with tenants, brokers and attorneys.
- Negotiate favorable renewals in accordance with the property operating budget for existing tenants.
- Develop and recommend cost savings, marketing and innovative programs to ensure a competitive advantage for the overall portfolio and individual properties.
- Provide follow-up support on all existing and potential tenant activities. Coordinate with the development/property management departments for the landlord's work, cost requests, and reconditioning existing spaces in accordance with the tenant's agreement.
- Travel to meet with brokers, retailers, community leaders, tenants and potential tenants to ensure that appropriate public relations, marketing plans and image maintained and enhanced.
- Assist the accounting department and outside counsel with rent collection and eviction efforts when requested.
- Responsible for tenant assignment, transfer, and subletting requests.
- Responsible for the preparation of the annual operating budget, forecasting, planning and leasing projections as they relate to the properties, occupancy rates and lease expiration dates;
- When necessary, meet with local government officials to assist a tenant in the approval process;
- Participate in local and national ICSC functions where assigned;
- Utilizing the corporation's business goals, work with to identify annual individual goals and objectives;
- Additional tasks and responsibilities as assigned;
Responsibility:
- Aspects of land acquisitions & land entitlement, planning, engineering approvals (i.e. DEP, Corp of Engineering, NJDOT, PADOT), and building approvals, etc.;
- Ensure accurate and timely information to communicate with the Leasing and Finance Departments;
- Involved with due diligence for the acquisition of land and shopping center acquisitions;
- Involved with travel, communicate with all levels of Company associates, work with Tenants, Attorneys, Contractors, Municipalities, and State Agencies, and work extended hours;
- Manage Tenant coordination including, but limited to, Tenant turnover, permitting, and opening;
- Review Tenant plans;
- Participate in land development field operations, construction administration and process and project planning;
- Interface with joint venture partners
Qualifications:
- Approximately 10+ years of retail leasing experience, ideally with exposure to both small-shop and big-box tenants.
- Prior ownership-side experience preferred; candidates from brokerage will also be considered if they demonstrate strong landlord representation skills.
- Proven ability to run the full lease transaction cycle — from sourcing and LOI negotiation through lease execution.
- Experience working with national tenants preferred.
- Demonstrated ability to manage and mentor leasing staff, while maintaining accountability for overall portfolio performance.
- Ability to travel locally throughout the portfolio (properties are generally within a two-hour radius of the corporate office).
- Highly organized, detail-oriented, and relationship-driven professional with strong sales acumen and a disciplined approach to deal-making.
- In-office role (non-remote position).
Sales with Pella
At Pella Windows & Doors by Gunton Corporation, our Residential Sales Representatives deliver a world-class in-home buying experience by selling the Pella Promise: The best product for your home and budget, a no-mess, no-guess installation, backed by a total care guarantee.
As the largest independent distributor of Pella Windows & Doors, Gunton Corporation has powered more than 90 years of success, and we’re growing fast. If you want a career where your effort directly drives your income and your results matter, this is your moment.
Territory
We love when our Sales Reps live in the territory they sell. Each of our territories are centered around our showrooms which are located in the following areas:
- Harrisburg, PA
- Langhorne, PA
- Plymouth Meeting, PA
- Whitehall, PA
- Cherry Hill, NJ
- Wilmington, DE
What You’ll Do - Own the Sale
- Run high-impact, in-home sales appointments with qualified homeowners.
- Execute the in-home sales process with confidence, urgency, and professionalism.
- Present and sell premium Pella replacement products and Gunton services.
- Maximize every opportunity through strong time management and CRM discipline.
- Conduct evening and Saturday appointments assigned by your Area Sales Manager.
- Build strong internal relationships to ensure seamless project execution.
- Follow up during and after installation to deliver a World-Class Customer Experience.
- Continuously sharpen your product knowledge and competitive edge.
Who Thrives Here
- You’re competitive, self-motivated, and results-driven.
- You’re comfortable asking for the sale and closing in the home.
- You manage your time like a pro and take full ownership of your pipeline.
- You value professionalism, integrity, and long-term customer relationships.
Preferred Experience
- College degree (preferred, not required)
- Outside or in-home sales experience
- Construction, remodeling, or home improvement background a plus
Compensation
- Expected first-year earning potential: $85,000+ with uncapped commission and bonus opportunity
- Top performers earn $200,000 or more annually
What We Offer
- Base salary plus uncapped commission and bonuses
- No Overnight Travel
- Small Geographical Territories
- Paid Training
- Vehicle Allowance
- Phone and Laptop
- Paid Vacation
- Paid Parental Leave
- Insurance (Health, Vision, Dental, Life)
- Flexible Spending Account
- 401(k) & Profit Sharing
Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.
In this position, you will be responsible for receiving, unloading, and organizing incoming shipments to ensure products are stocked, rotated, and ready for customers. This role helps keep the store running smoothly by maintaining an efficient and accurate backroom and sales floor.
What You'll Do
- Unload daily deliveries safely and efficiently
- Sort, organize and stage products in the appropriate storage areas
- Maintain a clean and organized backroom and storage area
- Report discrepancies, damaged goods, or inventory issues to management
- Rotate products following FIFO (first in, first out) practices to maintain freshness
- Properly handle products, use equipment, and follow sanitation practices in accordance with food and human safety guidelines
- Work in cold temperatures; lifting 8-32 pounds on average with maximum weight lifted greater than 50 pounds occasionally to frequently
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
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At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
Store Manager will be responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. Run the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. The incumbent will hold the highest management position within the unit store assigned and will be accountable for the unit and its operations at all times whether physically present or not.
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, joining our Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product with a smile. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise
Responsibilities include but not limited to:
- Able to perform all responsibilities of restaurant team members
- Lead team meetings
- Deliver training to restaurant team members
- Ensure Brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicates restaurant priorities, goals and results to restaurant team members
- Execute new product roll-outs including training, marketing and sampling
- Ensure restaurant budget is met as determined by Franchisee
- Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
Management Responsibilities Include:
- Recruit, hire, onboard and develop restaurant team members
- Plan, monitor, appraise and review employee performance
- Coach restaurant team members to drive sales, improve profitability and Guest satisfaction
Education/Experience:
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality
- College Degree preferred
Benefits Include:
- Competitive Hourly Pay
- Earned Paid Time Off
- Employee Discounts
- Medical Insurance with Company contribution
You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. 2017. People Capital Group LLC. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.
Position Summary
beMarketing is looking for a highly motivated individual to join our team as a Sales Representative. The Sales Representative’s primary responsibility will include driving our brand in the market, generating new business sales opportunities, growing the agency, and generating new sales.
Essential Duties and Responsibilities
- Generate new business sales opportunities for beMarketing
- Maintains a thorough knowledge of the company’s business and offerings, helping to develop and implement strategic plans to grow accounts.
- Manages and strengthens client relationships, understanding their needs and identifying new business opportunities.
- Identify and develop new business by prospecting, networking, using social media, and referrals.
- Build and monitor the sales pipeline to ensure continuous population of immediate and long-term opportunities.
- Follow-up on inbound leads and sales inquiries.
- Understand a client’s business needs and develop a tailored marketing proposal.
- Prepares budget estimates, scopes of work and proposals when needed.
- Represent beMarketing at networking events and new business meetings
- Facilitates client sales hand off to ensure proper first impression and successful onboarding
- Serves as an external representative of the company, ensuring that client expectations and satisfactions are exceeded.
- Manage and maintain your sales pipeline through our CRM software
- Represents beMarketing in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others.
- Performs all tasks and duties in an efficient and safe manner.
- Performs other related duties as assigned or as necessary.
- Remains flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.
- Must maintain a certified level of knowledge and certificates within our industry
Qualifications
A. Education and/or Experience
- 3 or more years of experience in sales and marketing
- 2 or more years of experience in similar role
- Advertising agency experience preferred
- Proven experience meeting / exceeding quotas
- Experience selling marketing or similar services to B2B market
B. Skills
- Knowledge of marketing tactics and willingness to continue learning
- Proficient in Microsoft (Windows, Excel, Word)
- Creativity and ability to work on own initiative and meet deadlines
- Superior written and verbal communication skills
- Strong customer service skills
- Collaborative mindset and team oriented
- Strong attention to detail
- Highly organized
- Strong prioritization and time-management skills
- Superior problem-solving ability
- Ability to multi-task in a fast-paced environment
- Excellent organizational skills
- Demonstrated experience in our core values
- (Accountability | Quality | Speed of Delivery | Communication | Enthusiasm)
Inside Sales Representative
Location: 377 Crooked Lane, King of Prussia, PA, 19406, United States
Base Pay: $30.00 - $32.00 / Hour
Description Lane Enterprises is excited to welcome an Inside Sales Rep to their team! From generous benefits, including bonus opportunities and an Employee Stock Ownership Plan (ESOP), to great employee retention, this is a fantastic opportunity to join a thriving organization!
Benefits: Lane offers a generous benefits package including Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Pension plan, Flexible Spending, Company paid Life Insurance, Voluntary Life Insurance, ESOP opportunity, and a generous bonus incentive plan.
Job Overview:
The Inside Sales Representative is the single point of contact for all project quotations and works directly with sales representatives and external customers. They work with Lane Sales Representatives to prepare new project quotations, prepare quotation revisions, assist in the pricing approval process, enter new planning projects, perform contact management/maintenance, and distribute submittal packages/product information upon request. The Inside Sales Representative is also responsible for communicating with other Departments as needed, providing various reporting as needed, and performing other administrative duties as assigned or needed.
Essential Responsibilities:
- Works directly with customers and in conjunction with Sales Representatives to build and maintain good customer relationships leading to profitable orders for Lane's products.
- Provides sales assistance qualifying customer calls, obtaining appropriate and complete project information, reviewing project plans, and producing material take offs. As necessary, contact general contractors to obtain bidders list and bid results.
- Develop quotes, review orders for clarity and accuracy, prepare submittals, estimate delivery dates.
- As directed, and within guidelines, handle maintenance bids, dealer relations, accessory products (e.g., fabric, gabions, gates, trash racks, etc.).
- Use information system to check availability; have working knowledge of production, scheduling and shipping practices and procedures.
- As necessary, coordinate inter-company orders.
- Maintain thorough knowledge of Lane's products, product information, specifications and pricing guidelines.
- Handle all contacts in a professional manner. Maintain and promote harmonious working relationships among office, plant and sales personnel.
- Perform work in a professional, timely and accurate manner.
- Develop customer base through cold calling, lead follow-ups, local sales calls, mailing and other market development techniques.
- Develop an understanding of the individual territory dynamics (i.e., customer relationships, pricing, competition, etc.)
Requirements Requirements:
- Experience with a Customer Relationship Management ( CRM ) System a plus.
- Demonstrated aptitude for problem-solving; ability to determine solutions for customers.
- Results oriented and able to work both independently and within a team environment.
- Excellent verbal and written communication.
- Proficiency in using Microsoft Office Suite applications.
- Must be computer literate.
- Must be able to interact with multiple departments inside and outside the organization (i.e., Sales Representatives, Engineers, Distributors, Contractors, etc.).
- Ability to work efficiently and accurately in a fast-paced environment.
- Team driven.
- High school diploma or equivalent. Bachelor's degree preferred.
- Minimum 2 years' administrative experience in a Sales support role preferred. Experience with Drainage Systems a plus.
- Work is performed in a standard office environment.
- Ability to sit at a desk for 8 hours a day.
- The employee will be interacting with co-workers and other departments on a daily basis and must maintain a professional appearance.
- Employee will be communicating with people all day so they must have clear and professional verbal and written communication skills.
Compensation details: 30-32 Hourly Wage
PIb986746aebd3-37344-39332099
Our customers choose Wegmans for the helpful people in our stores, help with delicious meals, and the freshest ingredients. As a member of our Restaurant Foods team, you are at the heart of helping people make great meals easy. In this role, you may work in a variety of positions within departments such as Pizza, Sub Shop, Sushi, Salads, Asian Foods, Market Cafe and more. You'll be part of a dynamic, fast-moving team and have the opportunity to make a difference in our customers' shopping experience every day. Through your enthusiasm and passion for food, you'll help create the warm, upbeat atmosphere our customers enjoy while helping serve the delicious food they love.
What You'll Do
- Build relationships with customers and provide incredible service by addressing their needs in a timely and effective manner
- Cut, prepare, and serve a variety of hot and cold foods to customers
- Prepare, package and assemble meals
- Help to maximize sales potential by using effective and proper procedures for food preparation, storing, rotating, stocking, and merchandising prepared items
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
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At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
Ainsley Search Group is hiring a Customer Service Manager to join a Global Manufacturer located in Montgomery County. This manager will report to the VP of SC and lead a team of Customer Service Specialist to streamline the customer orders processing, optimize the order process from demand, distribution, warehouses, manufacturing, engineering and import/export, maintain and develop customer relations and ensure quality standard of products, collaborate with finance, supply chain, procurement, logistics, independent sales reps to ensure timely process of accounting, PO processing, purchasing, R&D, manufacturing, achieve highest accurate rate on order fulfillment with minimum operational cost across travel time, and inventory. This is a full-time, permanent leadership opportunity with lucrative base salary, bonus, and competitive benefit, in addition, company would like to develop this individual to the senior level leadership in the near future.
Responsibilities:
- Report to VP of Operations and lead a team of Customer Service Specialists to streamline order processing for customer sales orders; staff train and develop the team to deliver supreme customer service and order fulfillment.
- Collaborate with engineering, manufacturing, suppliers, procurement, logistics, and distribution to optimize supply chain processes, reduce travel time, and increase order fulfillment rate on accuracy, quality, on-time and within budget metrics.
- Resolve customer complaints and supply chain bottlenecks in an effective and timely manner, deliver corrective action to reduce recurring issues.
- Collaborate with S&OP team and other Supply Chain Team to achieve process improvement, reduce cost on transportation, travel time, and inventory and not jeopardize on-time order fulfillment.
- Maintain, develop customer relations; support troubleshooting sales order issues involving quality, delay, backordered, recall, identify root cause and support the implementation of corrective action and CI to reduce recurring errors.
- Work closely with Sales & Marketing team to ensure realistic expectation from new customers, properly set up new customers in the ERP Systems.
- Collaborate with R&D, Manufacturing on change of order requests from customers, support new product development process and ensure new products are set up in the CRM system, update customers on product application, change of order status, design status, and manufacturing status as needed.
- Provide hands on leadership and mentoring to subordinate, develop, standardize and implement operational procedure for the customer service department, develop KPI to measure and improve customer service performance across volume, accuracy, responsiveness, etc.
- Attending management meetings and routine S&OP meetings, address potential bottlenecks, issues regarding customer accounts, sales order process, cost reduction, productivity, etc.
Qualifications:
- Bachelor’s degree required.
- Recent years of hands-on leadership experience within Manufacturing, Order fulfillment, Customer Account Management within manufacturing industries, exposure to consumer products, contract manufacturing desired.
- Solid knowledge in ERP and Excel
- Experience with order fulfillment with regulated materials.
- Experience with S&OP preferred, strong in problem solving and analytical skills.
- Excellent customer service skills, strong people and communication skills.
- Excellent in relationship building and negotiation skills.
- Ambition in advancing to senior level leadership role.
Compensation, bonus and benefit
- Competitive Base Compensation
- Annual targeted bonus
- 401k with match
- Paid health, dental and vision
- Paid life insurance
- Paid long-term/short-term disability
- PTO and Paid holidays