Sales Jobs in Saugus

• Collaborating with Category Managers and Sr. Category Managers to achieve sales, margin, SKU count and sales dollar/unit minimum targets and provides support to Category Management in team in daily tasks and projects.
• Developing category in product assortment, vendor capabilities and category trends and work to curate a diverse range of products that meet the changing needs of Trader Joe's Customers.
• Working with Product Developers to actively diversify Trader Joe's vendor base and develops broker-free relationships while maintaining strong vendor relations to expand product offerings.
• Assisting with Subcategory Reviews and makes recommendations for improvement based on category and sales performance.
• Partnering with departments such as Marketing, Operations, and Finance to ensure seamless execution of category plans and assists with planning and executing marketing features for all products including New and Limited items.
• Supporting the Supply Chain team to achieve fulfillment goals such as fill-rate, TOS and inventory quality goals.
• Working collaboratively with other departments.

• A Bachelor's degree and three years experience working as a Buyer, Category Manager, or Merchandising within a Retail organization with a preference for CPG or Grocery.
• Experience buying and sourcing new products while building relationships with new and existing vendors.
• Strong negotiation skills.
• Experience with perishables is preferred
• Excellent communication skills and demonstrates excellent time management skills.
• Proficiency in Microsoft Office is required as well as comfort with retail-based mathematics.

• What is your favorite Trader Joe's product and why?
• What makes you uniquely qualified for this position?

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

Director of Operations

Position Summary:

The Multi-Unit Director of Operations is responsible for driving operational excellence, revenue growth, and profitability across a portfolio of service centers. This leader oversees multiple locations, ensuring consistent execution of brand standards, financial performance, customer satisfaction, and team development. The role requires a strategic operator who can translate company initiatives into measurable results while building high-performing field leadership teams.

Key Responsibilities:

Operational Leadership

• Provide strategic oversight for multiple locations, ensuring consistent execution of service, safety, and brand standards.
• Drive operational consistency across all sites.
• Conduct regular field visits, operational audits, and performance reviews to ensure KPI attainment.
• Lead execution of company initiatives, process improvements, and system rollouts.

Financial Performance

• Own full P&L accountability across assigned locations.
• Drive revenue growth
• Analyze financial statements, labor models, parts margins, and expense controls to improve EBITDA performance.
• Develop and execute annual operating plans and budgets.

People Development & Talent Strategy

• Recruit, develop, and retain high-performing General Managers and field leaders.
• Build succession plans and leadership pipelines within the region.
• Coach teams on performance management, productivity standards, and customer experience.
• Ensure compliance with safety, HR, and regulatory standards.

Customer Experience & Brand Protection

• Champion a customer-first culture focused on transparency, trust, and repeat business.
• Monitor NPS, online reputation, and service quality metrics.
• Address escalated customer concerns and implement corrective action plans.

Compliance & Safety

• Ensure all locations adhere to OSHA, environmental, and automotive industry regulations.
• Maintain standards related to technician certifications, equipment maintenance, and shop safety protocols.

Key Performance Indicators

• Revenue growth & same-store sales
• EBITDA / controllable profit improvement
• Car count & ARO growth
• Labor productivity & parts margin
• Customer satisfaction / NPS
• Employee retention & engagement

Qualifications

• 3-5+ years of multi-unit operations leadership experience
• Proven track record managing full P&L responsibility across multiple locations.
• Strong financial acumen with experience analyzing multi-unit performance data.
• Demonstrated ability to lead through influence in both franchise and corporate structures.
• Experience driving operational turnarounds and scaling high-growth markets preferred.
• Willingness to travel extensively within assigned territory.

Leadership Competencies

• Strategic thinking with hands-on execution capability
• Data-driven decision maker
• High accountability & ownership mindset
• Strong coach and talent developer
• Results-oriented with operational discipline

Join a leading pharmaceutical company’s Data Science team, where you’ll drive and lead advanced analytics across Marketing, Sales, and Access. As Associate Director (Or Sr Manager), A HIGH LEVEL INDIVIDUAL CONTRIBUTOR, you’ll lead strategic initiatives from predictive modeling and personalization to field force optimization, delivering scalable solutions that inform commercial decisions and enhance patient engagement. Deep experience in pharmaceutical marketing analytics is essential to translate brand strategy into actionable insights.

Keywords: MMM, Next Best Action, NLP, Data Science, HCP, GenAI

Location: Onsite 3 days a week in Cambridge, MA

Key Responsibilities

• Lead development and deployment of predictive models, segmentation, NLP, and GenAI tools to solve complex commercial challenges
• Translate pharmaceutical brand objectives into analytics frameworks across marketing, sales, and access
• Design and operationalize Next Best Action strategies to boost omnichannel engagement and HCP ROI
• Build and scale Patient 360 models and targeting algorithms for AI-driven lead generation
• Guide stakeholders through insight activation and integration into workflows
• Champion model governance, experimentation, and analytical rigor
• Collaborate with IT to develop ML Ops environments and productized solutions
• Manage external analytics partners and ensure alignment across data engineering, insights, and compliance

Who You Are

A strategic data scientist with strong business acumen, leadership presence, and deep experience in pharmaceutical marketing analytics. You thrive at the intersection of data and action, delivering measurable impact.

Qualifications

• 5+ years in analytics role within pharmaceutical industry
• Proven experience in pharmaceutical marketing analytics, including brand strategy, HCP engagement, and omnichannel optimization
• Expertise in NBA, MMM, supervised/unsupervised learning, A/B testing, time-series forecasting
• Success in marketing mix modeling, decision engines, and GenAI product design
• Proficient in Python, R, SQL, Snowflake; skilled in Power BI or Tableau
• Familiarity with APLD, PlanTrak, claims, and specialty pharmacy datasets
• Strong communicator with executive presence and cross-functional influence

Send resume to

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

About the Role

We're seeking avibrant and driven Business Development Associateto join our Inside Sales team. In this role, you'll be instrumental in generating new business opportunities by scheduling product demonstrations, initiating outreach, and supporting our Sales team focused on Health Plan clients. Press Ganey offers a comprehensive suite of Health Plan tools to include Voice of Customer, Regulatory, Stars & regulatory performance improvement, Provider & Network performance, and Clinical quality.

You'll thrive in a fast-paced environment, engaging confidently with prospects and contributing directly to our growth.

Key Responsibilities

• Strategic Prospecting:Research and qualify leads, initiate outreach, and build meaningful engagement with healthcare organizations.

• Lead Conversion:Overcome objections and secure meetings for Sales Executives using targeted messaging and follow-up.

• Outreach Execution:Leverage email and call campaigns to engage marketing-generated leads and drive interest.

• Pipeline Development:Collaborate with Sales Executives to move opportunities forward and sharpen your sales acumen.

• CRM Management:Maintain accurate records in Salesforce to ensure clean data and effective tracking.

• Performance Goals:Consistently meet or exceed monthly targets for qualified meetings and pipeline contribution.

Qualifications

• Minimum1 year of experiencein prospecting and pipeline generation

• Proficiency inCRM systems(Salesforce and preferred)

• Experience withEnterprise accountsandSaaS salesis a plus

• Background inhealthcare,inside sales, orclient-facing rolesis advantageous

• Experience working with or for a Health Plan would be a strong plus

• Strongwritten and verbal communicationskills

• Self-starter with excellenttime managementandcollaborationskills

• Ability tomultitaskand thrive in a quota-driven environment

• Bachelor's degree preferred

• 10% or less travel

Why Join Us?

• Be part of a mission-driven company improving healthcare experiences nationwide

• Work with cutting-edge technology and industry-leading data

• Collaborate with passionate, innovative professionals

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Within the Sales department, we are looking for...

Territory Manager, Healthmark

The Territory Manager, Healthmark, will be responsible for selling and supporting Healthmark's infection control and consumable products to existing and potential customers in the assigned territory. Key objectives of this role will be to increase Getinge-Healthmark's market share, develop and encourage strong customer relationships, and build brand loyalty and customer satisfaction. Candidates must be able to plan, prioritize, monitor, and track all sales cycle events.

Job Responsibilities and Essential Duties:

• 
  
• Achieve territory sales goals and metrics.
  
• Execute Healthmark sales process.
  
• Execute territory sales plan.
  
• Provide in-services and product support to customers.
  
• Attend local and national shows.
  

Required Knowledge, Skills and Abilities:

• 
  
• Ability to read and understand written and verbal job instructions and procedures.
  
• Attention to detail and high level of accuracy.
  
• Excellent oral and written communication skills.
  
• Strong communication and presentation skills, along with listening ability.
  
• Excellent Sales Techniques.
  
• Excellent follow-up skills.
  
• Positive attitude.
  
• Ability to multitask and prioritize.
  
• Needs Home office or some office space availability.
  
• Computer, Cell Phone, Scanner, Printer.
  

Minimum Requirements:

• 
  
• College Degree - 4-year Undergraduate Degree.
  
• Minimum 5 years full-time work experience.
  
• Minimum 2 years' sales experience.
  

Environmental/Safety/Physical Work Conditions:

• 
  
• Able to sit for long periods of time.
  
• Able to travel throughout the territory and occasionally other domestic travel.
  
• Wear PPE when required for the job.
  
• Be able to lift up to 25 lbs.
  
• Ability to conduct product demonstrations requiring fine motor skills.
  
• Valid U.S. drivers license.
  
• Valid U.S. passport.
  
• Own vehicle for travel.
  

The physical demands described here are a representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The total compensation range (base + commission) is $140,000 - $150,000/annually depending on experience and location

#LI-MV1

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Benefits at Getinge:

At Getinge, we offer a comprehensive benefits package, which includes:

• 
  
• Health, Dental, and Vision insurance benefits
  
• 401k plan with company match
  
• Paid Time Off
  
• Wellness initiative & Health Assistance Resources
  
• Life Insurance
  
• Short and Long Term Disability Benefits
  
• Health and Dependent Care Flexible Spending Accounts
  
• Commuter Benefits
  
• Parental and Caregiver Leave
  
• Tuition Reimbursement
  

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Job Overview

In this key role on the High Purity Sales Team, the Territory Manager is a sales professional responsible for managing and growing sales within a designated geographic area by building customer relationships, identifying new business opportunities, executing sales strategies and meting sales targets, handles product strategy, technical product management and sales. The BPM is the face of HPNE to the customer. This position must understand and then represent the client and the product requirements. The Territory Manager will work with the engineering, client services, materials, quality and production teams to ensure the product requirements and workflow are accurate. The Territory Manager is responsible for the overall customer satisfaction and retention.

Key Duties and Responsibilities:
The responsibilities include but are not limited to:

• 
  
• Identify new business opportunities aligned with the organization's growth strategy
  
• Actively drive HPNE product portfolio and services into the marketplace and defined region
  
• Maintain customers and build long-term relationships
  
• Meeting and exceeding sales targets
  
• Ensure efficiency with sales team and operations
  
• Present products and services to prospective customers
  
• Analyze data to find the most effective sales methods
  
• Provide technical support to customers for upstream and downstream processes
  
• Participating in industry events and trade shows
  
• Conduct onsite demonstrations
  
• Maintain updated and accurate account information
  
• Maintain strong cross functional relationship with key stakeholders in other departments
  
• Monitor competition within assigned region
  
• Stay abreast industry developments and customer announcements
  

Required Skills and Abilities:

• 
  
• Familiarity with Salesforce is a plus
  
• Ability to prioritize and multitask
  
• Proven sales skills
  
• Excellent written, verbal and presentation communication skills
  
• Strong attention to detail
  
• Ability to work effectively on a cross functional team and independently
  

Education and Experience:

• 
  
• Bachelor's degree in a science or technical major area preferred
  
• 5 years of sales experience required, ideally in biotech, bioprocessing or life science sector
  
• Proficient in MS office
  

#LI-MV1

The total compensation range (base plus at plan target incentive/commission) is between $195,000-210,000 per year with a six month guarantee depending on experience and location

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Inizio Engage has a long-standing partnership with a leading biotechnology organization across Commercial, Patient Solutions and Medical Affairs businesses.

We are seeking a Clinical Educator to deliver educational support to identified Healthcare Professionals and office staff within primary care and specialist facilities in the field of a designated disease state. The Clinical Educator will provide disease state education, related resources, and approved product education in accordance with program standards and compliance guidelines, while meeting all relevant expectations set by Inizio leadership.

This is your opportunity to join Inizio Engage and represent a top biotechnology organization!

What’s in it for you?

• Competitive compensation
• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
• Employee discounts & exclusive promotions
• Recognition programs, contests, and company-wide awards
• Exceptional, collaborative culture
• Best Places to Work in BioPharma (2022, 2023, & 2024)
• Certified Great Place to Work (2022, 2023, 2025)

What will you be doing?

• Provide disease state education, awareness, and approved resources to identified Healthcare Professionals and office staff as agreed by Inizio leadership
• Present educational programs, both live and virtual, tailored to the needs of each healthcare office
• Increase awareness of disease state through compliant education
• Educate office staff on diagnostic processes, disease state information, and approved product education including safety and adverse event information per label
• Develop and strengthen relationships with key healthcare professionals and office staff
• Identify and support referral pathways across multidisciplinary teams
• Facilitate the development and provision of services across multiple healthcare sectors
• Use only approved materials provided by Inizio. Materials may not be changed, copied, or distributed
• Complete all required training courses and competency assessments within specified timeframes
• Ensure accurate and timely documentation of all office interactions and required reporting activities
• Capture time and expenses through the designated Inizio systems
• Maintain professional registration and/or licensing as required by applicable state laws
• Attend local and national meetings and/or conferences to remain current on program developments and share best practices
• Maintain company equipment and materials in accordance with company instructions
• Comply with all Inizio policies and procedures and all applicable compliance standards
• Be contactable during working hours to respond to inquiries and perform responsibilities
• Possess a full, valid United States driver’s license at all times and notify Inizio immediately of any offenses or accumulation of penalty points
• Effectively manage assigned territory and travel as needed, including overnight travel
• Perform other duties as requested
• Clinical Educators do not provide nursing services, medical or treatment advice, and do not market or promote pharmacological products.

What do you need for this position?

• Qualified Healthcare Professional with current state license (Respiratory Therapist or Registered Nurse preferred)
• Associate’s Degree, Bachelor’s Degree, BSN, or equivalent work-related experience
• Minimum of 3+ years’ experience working in a specific disease state or related field; respiratory experience preferred
• Previous experience in pharmaceutical or biotech industry as a clinical educator or in sales preferred
• Excellent professional communication and presentation skills
• Ability to present to physicians and various members of office staff
• Strong interpersonal and organizational skills
• Demonstrated ability to manage multiple responsibilities and territory priorities
• Self-starter with high personal motivation
• Evidence of continual professional development and commitment to maintaining clinical knowledge
• Willingness to travel up to 75%, including overnight stays
• Ability to lift and carry up to 25 pounds and operate standard office equipment

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.

Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

USG is an industry-leading manufacturer of building products and innovative solutions. For over 125 years, Chicago-based USG has developed award-winning wall, ceiling, flooring, sheathing, and roofing products that enable customers to build outstanding spaces where people live, work, and play. With over 8,700 employees across North America and operations around the world, we are steadfastly committed to our core values: safety, innovation, quality, integrity, service, diversity, and efficiency.

We’re big enough that our professionals have the resources to make a difference, yet small enough that you’re not just a number. You’ll work on key initiatives and build strong relationships across the company that will position USG for growth into the future.

USG offers work-life balance, specialist and general/managerial career paths, promotion from within, exceptional benefits, and incredible long-term career opportunities for the right professional. Each year, we have hundreds of employees who celebrate milestone anniversaries with us.

POSITION SUMMARY:

The Contractor Specialty Representative will work with an existing Gypsum team with a focus on promoting USG Joint Compound products. This position applies extensive product, technical, and installation expertise to promote USG Systems and establish strong relationships with gypsum contractors, installers, and dealers. In addition, providing installer training, project management, jobsite assistance and collaborate effectively with USG gypsum sales team, local market representatives, and key channel customers.

Ideal candidate resides in the Boston metropolitan area.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

• Convert non-USG contractors by conducting job site visits and performing job site product demonstrations to communicate the benefits of USG products and services.
• Ensure successful product installation by providing field support for large, specialized jobs.
• Assist gypsum sales in conducting effective sales calls by performing hands-on training and demonstrations, soliciting feedback on USG products and services, and making technical or product recommendations that benefit customers and USG.
• Act as a consultant to the customer base by working with customers to address day-to-day challenges in inventory, distribution, projects specifications and other related areas; and approaches these issues from a consultative selling perspective, looking for ways that USG can develop stronger partnership with each.
• Provides feedback and follow-up on job site visits, training, and demonstrations by acting on customers requests, communicating pertinent information to other USG departments, and completing the appropriate administrative duties.
• Influences the quality of USG customer service by identifying gaps in sales representatives technical and product knowledge and recommending training.
• Improves sales and profits by assisting in the communication of new product information to the regions and providing feedback to product management.
• Assists the product management group in developing strategies by contributing relevant information on USG and competitors’ product usage and market trends and setting product and customer specific goals for the assigned region.
• Field lead person in product development or improvement, working closely with USG research formulator as needed.
• Based on product strategies, build contractors preference for key products (i.e. Joint Compound, Paper Faced Bead, and Drywall Grid while acknowledging opportunities for other products to promote within the USG portfolio.
• Coordinate and assist training and mock up’s for promotion of SE430 product.
• Increases the effectiveness and quality of USG products by working with manufacturing and R&D to understand product formulations gathers data from market on customers responses to the formulas and applications and communicates recommended adjustments to product management and research.
• Delivers effective product training / demonstrations by reviewing training needs, preparing training logistics and materials, soliciting and communicating feedback, and following up on additional training needs.
• Educates staff and customers on the proper use of USG products by displaying expert knowledge of USG products and best practices for applications.
• Ensures customers’ product satisfaction by providing support and resolving job site project issues.
• Improves customers satisfaction by frequently communicating with sales representatives regarding job sites, customers training sessions, issues, and resolution of issues
• Ensures accurate documentation of customer visits by entering all pertinent information into weekly call log report and job trial forms.
• Ensures the appropriate materials are on site for training (e.g., samples, literatures, demonstration products…)

KEY QUALIFICATIONS:

Education

• Bachelor’s degree preferred but not required. In lieu of degree, candidate should have equivalent field and industry experience

Travel Requirements

• Travel time up to and over 50% servicing respective market and within the assigned region
• A valid driver’s license is required.

Experience

• Minimum five (5) to ten (10) years construction industry or business-to-business sales experience.
• Experience with territory management preferred.
• Sales and demonstration/installation expertise, industry knowledge and sales aptitude or experience.
• Drywall application and finishing experience.
• Ability to speak Spanish fluently is preferred.

Required Skills

• Strong communication/interpersonal skills, including presentation, conflict resolution and relationship building.
• Self-motivated with a focus on working to and exceeding targets.
• Effective and independent time and scheduling management of activities.
• Ability to set and self-manage priorities to ensure maximizing levels of customer service.
• Customer focused with strong interpersonal skills to interact effectively with customers and USG associates.
• Strong analytical and problem-solving skills to determine cause of installation problems, evaluate implications and respond in an appropriate and timely manner.
• Demonstrated effective presentation and communication skills, both written and verbal.
• Self-starter with very strong organizational, time management, and problem-solving abilities.
• Computer proficiency required in MS Office (Excel, PowerPoint, , etc.).
• Physical requirements include the ability to work with airless texture sprayers and drive a pickup truck.
• Collaboration focused.
• Proven ability to actively listen, ask clarifying questions and summarize concerns or actions from customers or internal resources.
• Customer focused and proven ability to act with urgency.

*Midpoint may be adjusted based on candidate’s knowledge, skills, abilities and experience*

Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity. USG also provides employees with paid time off and paid holidays.

Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today.

EOE including disability/veteran