Sales Jobs in Reunion, FL
37 positions found
M
Senior Marketing Manager
✦ New
Salary not disclosed
Our Sheraton Vistana Resort location in Orlando, FL is looking for a Senior Marketing Manager to join their team! Pay: Base Salary + Management compensation plan + Bonus
*Relocation Assistance Provided.
JOB SUMMARY Assists Director of Marketing and Public Relations with marketing tracking, executive status reports, team management, database maintenance and research, and agency relationships.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 5 years of experience in the sales and marketing or related professional area.
OR Bachelor’s degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; 3 years of experience in the sales and marketing or related professional area.
CORE WORK ACTIVITIES Marketing Communicates with the Director of Marketing and Public Relations as well as with other members of the Marketing and Public Relations Department regarding marketing projects and opportunities so as to increase understanding of marketing objectives, avoid problem situations and maximize revenue opportunities.
Creates and schedules attractive destination vacation packages based on identifying need periods and packaging philosophies designed to drive additional revenues and attendance at events.
Liaises with Sales, Rooms, FandB, Planning, Attractions and other marketing partners to create, price and market these vacation packages.
Communicates information on all new packages, products and events to the various areas of sales, operations, accounting, etc.
and makes presentations when necessary.
Assists with uncovering opportunities to develop and implement effective advertising, cross-promotions, special events, and other marketing opportunities to generate maximum revenue.
Analyzes database forecasts and trends to provide marketing recommendations to Sales and Marketing/Public Relations (PR) teams for short- and long-term marketing initiatives, focusing on in-the-year periods of need.
Manages the proper administration and communication of assigned project budgets from marketing.
Assists with the development of the annual hotel marketing plan and several additional project marketing plans within the year to achieve both short- and long-term revenue and marketing positioning.
Conducts periodic evaluations of projects, packages and marketing initiatives to determine success rate, profitability, and viability of the product, and submits recommendations regarding enhancing or revising product.
Manages the production of up-to-date and comprehensive team project reports for communicating status to team, director, partners and leadership.
Manages several cross-marketing efforts with attractions, brands, strategic partners and sales team and its clients, so as to maximize company-wide revenue opportunities.
Communicates and adheres to marketing objectives and strategies within Marketing/Public Relations Department and with other departments, partners and agencies before, during and after a marketing project is implemented.
Manages and implements other duties as assigned.
Building Successful Relationships that Generate Sales and Marketing Opportunities Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
Acts as liaison between corporate and individual properties in rolling out programs and makes sure that properties are taking advantage of all opportunities provided through corporate.
Works with media buyer to plan and execute advertising.
Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion.
Assists property with materials, tracking/analysis and presentations to owners.
Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.
Additional Marketing Responsibilities Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).
Monitors property compliance with corporate marketing guidelines.
Approves all invoicing.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making
- Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor
- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution Building and Contributing to Teams
- Actively participates as a member of a team to move the team toward the completion of goals.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
Global Mindset
- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability Organizational Capability
- Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management
- Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Applied Learning
- Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen
- Understands and utilizes business information to manage everyday operations.
Technical Acumen
- Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods.
This includes alternative ways to inform and entertain via written, oral, and visual media.
Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers’ business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
*Relocation Assistance Provided.
JOB SUMMARY Assists Director of Marketing and Public Relations with marketing tracking, executive status reports, team management, database maintenance and research, and agency relationships.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 5 years of experience in the sales and marketing or related professional area.
OR Bachelor’s degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; 3 years of experience in the sales and marketing or related professional area.
CORE WORK ACTIVITIES Marketing Communicates with the Director of Marketing and Public Relations as well as with other members of the Marketing and Public Relations Department regarding marketing projects and opportunities so as to increase understanding of marketing objectives, avoid problem situations and maximize revenue opportunities.
Creates and schedules attractive destination vacation packages based on identifying need periods and packaging philosophies designed to drive additional revenues and attendance at events.
Liaises with Sales, Rooms, FandB, Planning, Attractions and other marketing partners to create, price and market these vacation packages.
Communicates information on all new packages, products and events to the various areas of sales, operations, accounting, etc.
and makes presentations when necessary.
Assists with uncovering opportunities to develop and implement effective advertising, cross-promotions, special events, and other marketing opportunities to generate maximum revenue.
Analyzes database forecasts and trends to provide marketing recommendations to Sales and Marketing/Public Relations (PR) teams for short- and long-term marketing initiatives, focusing on in-the-year periods of need.
Manages the proper administration and communication of assigned project budgets from marketing.
Assists with the development of the annual hotel marketing plan and several additional project marketing plans within the year to achieve both short- and long-term revenue and marketing positioning.
Conducts periodic evaluations of projects, packages and marketing initiatives to determine success rate, profitability, and viability of the product, and submits recommendations regarding enhancing or revising product.
Manages the production of up-to-date and comprehensive team project reports for communicating status to team, director, partners and leadership.
Manages several cross-marketing efforts with attractions, brands, strategic partners and sales team and its clients, so as to maximize company-wide revenue opportunities.
Communicates and adheres to marketing objectives and strategies within Marketing/Public Relations Department and with other departments, partners and agencies before, during and after a marketing project is implemented.
Manages and implements other duties as assigned.
Building Successful Relationships that Generate Sales and Marketing Opportunities Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
Acts as liaison between corporate and individual properties in rolling out programs and makes sure that properties are taking advantage of all opportunities provided through corporate.
Works with media buyer to plan and execute advertising.
Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion.
Assists property with materials, tracking/analysis and presentations to owners.
Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.
Additional Marketing Responsibilities Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).
Monitors property compliance with corporate marketing guidelines.
Approves all invoicing.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making
- Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor
- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution Building and Contributing to Teams
- Actively participates as a member of a team to move the team toward the completion of goals.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
Global Mindset
- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability Organizational Capability
- Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management
- Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Applied Learning
- Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen
- Understands and utilizes business information to manage everyday operations.
Technical Acumen
- Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods.
This includes alternative ways to inform and entertain via written, oral, and visual media.
Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers’ business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
M
Senior Manager International Tax
✦ New 🏢 Marriott Vacations Worldwide
Salary not disclosed
Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Tax Context The Global Tax function at Marriott Vacations Worldwide (MVW) is undergoing a multi‑year transformation driven by new leadership and a renewed vision for how tax supports the business.
We seek team members who embrace a customer‑service mindset, proactively identify and address issues, and bring a commitment to establishing and following standard processes and high‑quality work practices.
Successful incumbents in this role strive for efficiency, champion simplification, and leverage technology and data to create lasting value.
We welcome individuals who collaborate with business partners, anticipate emerging risks, and contribute to building a modern, agile, and strategically focused tax organization.
Specific Job Summary Based at the Marriott Vacations Worldwide Corporate Office in Orlando, FL and reporting to the Assistant Vice President, Global Tax – Mergers and Acquisitions (M&A), the Senior Manager, International Tax is responsible for managing day‑to‑day compliance operations, issue resolution in support of non-U.S.
business initiatives, and addressing evolving tax risks with respect to managing the preparation, review, and timely filing of non‑U.S.
income tax returns and associated disclosures for non-U.S.
MVW business entities.
Working closely with cross-functional teams to provide timely tax guidance, this role requires strong technical knowledge of international income taxation, effective coordination with local finance teams and external advisors, and close alignment with the global tax provision team to support accurate financial reporting.
The incumbent is technically proficient and with international income tax experience and a progressive tax professional with a commercial mindset who can deliver practical solutions, ensure compliance across multiple jurisdictions, and enable MVW’s sustained international growth.
In addition, this incumbent possesses the ability to manage competing priorities in a fast-paced environment with a professional commitment to upholding MVW’s standards of integrity and excellence.
Objectives & Key Results Global Tax Compliance Accuracy & Timeliness: Manages accurate and timely delivery of all international tax filings, including local tax returns, informational reporting, and transfer-pricing documentation.
KPI: 100% on‑time completion with
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Tax Context The Global Tax function at Marriott Vacations Worldwide (MVW) is undergoing a multi‑year transformation driven by new leadership and a renewed vision for how tax supports the business.
We seek team members who embrace a customer‑service mindset, proactively identify and address issues, and bring a commitment to establishing and following standard processes and high‑quality work practices.
Successful incumbents in this role strive for efficiency, champion simplification, and leverage technology and data to create lasting value.
We welcome individuals who collaborate with business partners, anticipate emerging risks, and contribute to building a modern, agile, and strategically focused tax organization.
Specific Job Summary Based at the Marriott Vacations Worldwide Corporate Office in Orlando, FL and reporting to the Assistant Vice President, Global Tax – Mergers and Acquisitions (M&A), the Senior Manager, International Tax is responsible for managing day‑to‑day compliance operations, issue resolution in support of non-U.S.
business initiatives, and addressing evolving tax risks with respect to managing the preparation, review, and timely filing of non‑U.S.
income tax returns and associated disclosures for non-U.S.
MVW business entities.
Working closely with cross-functional teams to provide timely tax guidance, this role requires strong technical knowledge of international income taxation, effective coordination with local finance teams and external advisors, and close alignment with the global tax provision team to support accurate financial reporting.
The incumbent is technically proficient and with international income tax experience and a progressive tax professional with a commercial mindset who can deliver practical solutions, ensure compliance across multiple jurisdictions, and enable MVW’s sustained international growth.
In addition, this incumbent possesses the ability to manage competing priorities in a fast-paced environment with a professional commitment to upholding MVW’s standards of integrity and excellence.
Objectives & Key Results Global Tax Compliance Accuracy & Timeliness: Manages accurate and timely delivery of all international tax filings, including local tax returns, informational reporting, and transfer-pricing documentation.
KPI: 100% on‑time completion with
Not Specified
M
Director Resort Wireless Networking
✦ New 🏢 Marriott Vacations Worldwide
Salary not disclosed
Job Summary The Director, Resort Wireless Networking is responsible for shaping and executing the Global Technology strategy for Resort Wireless Networking.
This role is responsible for the strategic vision, design, development, and delivery of Wireless Networking across all brands, and at all locations.
The focus is on advancing technological initiatives that align with business goals and optimizing Global Technology processes.
This role highlights the necessity of collaboration between other Global Technology functions, as well as various business units within a hospitality organization, to ensure that technology strategies align with overall business objectives.
By establishing strategic partnerships, this position is an internal business partner, going beyond traditional technical support to actively engage with other departments, fostering innovation, improving operational efficiency, and enhancing customer experiences.
The Director of Resort Wireless Networking is responsible for overseeing the design and delivery of wireless networking products throughout their life cycles.
This involves ensuring that product features meet technical system requirements, security and data privacy standards, and architecture compliance criteria.
Additionally, the role includes implementing governance measures, best practices, release management strategies, and optimizing product performance.
Working relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers Expected Contributions Provides Global Technology support following MVW Global Technology processes Provides project support for new technology deployments and upgrades.
May lead a project team.
Evaluates and makes recommendations regarding technology/asset life cycles and deployment prioritizations.
Ensures that Wireless Network technology is designed, deployed, and supported within established guidelines.
Creates and ensures implementation of disaster recovery and business continuity plans related to wireless network technology support.
Possesses a strong foundation in resort and sales center applications.
Provides guidance and direction to the management team on escalated issues and actions to resolve them.
Partners with Resort Operations business leaders, product leads, business product owners, change management, and communications representatives, and other key stakeholders across the MVW enterprise to design and deliver technology solutions to end users.
Partners with key stakeholders to build and lead the execution of project plans to design and deliver hotel and resort technical products and platform solutions.
Partners with technology infrastructure teams supporting resort systems including networks, servers, and databases.
Partners with security and data privacy teams to implement measures protecting guest data and ensuring system safety from cyber threats.
Introduces automation tools and standardizes production platforms to scalability as technical products expand.
Partners with product lead and business product owner with the goal of identifying opportunities for delivery and implementation process improvements and technical product system enhancements.
Ensures reliability, scalability, and security of Resort Operations technical products adhering to best practices and compliance standards.
Partners with technical vendors to manage solution delivery and evaluate performance.
Stays abreast of new hotel and resort technical application features evaluating applicability to achieving business goals and leading adoption of relevant innovations within the operations ecosystem.
Drives change management initiatives to ensure smooth adoption of new systems and processes across the organization.
Explores new tools, techniques, and methodologies.
Continuously improves delivery processes and workflows.
Ensures reliability, scalability, and security of the enterprise systems adhering to best practices and compliance standards.
Manages vendor relationships, including selection, contract negotiation, and performance evaluation.
Performs other duties as assigned.
Candidate Profile Education Bachelor’s degree in Information Technology or related discipline or equivalent work experience Certifications Relevant certifications in IT management, project management, networking, or relevant technologies Experience At least 10 years progressive experience in Wireless Networking and Guest Wi-Fi technologies Proven experience in designing and implementing scalable, secure, and integrated solutions Ability to integrate Wireless Networking platforms across the enterprise Familiarity with financial analysis and associated reporting tools Experience managing the budget process and being financially accountable for achieving results Proven experience driving organizational change and leading technology transformations via stakeholder engagement and vendor management Experience gathering requirements and translating into a group product vision by leveraging expertise in product development, systems integrations, and engineering Proven ability to apply advanced analytical, conceptual strategic planning, and execution skills to solve complex technical challenges, optimizing performance, and ensuring scalability Experience managing product backlog/release plan, tracking team level metrics, and removing blockers Successful track record managing cross-functional, multi-disciplinary teams to achieve business outcomes Experience with emerging technologies such as IoT, AI, and cloud computing, and their applications in enhancing customer experience and operational efficiency Flexibility with some travel as needed Skills/Attributes Analytical & Strategic Thinking Strategic Thinking: Capacity to align technical solutions with various strategic business goals and objectives.
Ability to be a strategic thought partner at the intersectionality of technology and the business with senior leaders.
Analytical Skills: Ability to analyze data and metrics to assess the performance and impact of enterprise technologies.
Ability to learn how a business operates while continuously building business acumen.
Technical Strong background in deploying and managing Wireless Networking solutions.
Security and Compliance: Understanding of security protocols and compliance requirements related to hotel and resort technical operations.
Troubleshooting and Support: Strong problem-solving skills to diagnose and resolve issues related to enterprise implementations.
Project Management Skills Planning and Execution: Ability to plan, execute, and manage projects, ensuring they are completed on time, within budget while meeting technical and quality requirements.
Change Management: Experience in managing change within an organization, including training and supporting end users.
Interpersonal Communication: Proven verbal and written communication skills to convey technical concepts to non-technical stakeholders in easy-to-understand ways.
Able to contribute ideas that challenge assumptions and thinking.
Customer Focus: Commitment to a strong customer service orientation to understand and address internal client needs effectively.
Ability to build empathy with key stakeholders in the course of their daily work.
Collaboration: Proven ability to collaborate within the Global Technology organization at all levels, vendors, and Managed Service providers to architect solutions and oversee successful project implementations.
Proven experience driving organizational change and leading technology transformations via stakeholder engagement and vendor management.
Leadership Courage: Ability to influence at all levels, lead, motivate, and inspire team members, driving successful implementation and adoption of group product features and solutions.
Additional Attributes Adaptability: Flexibility to adapt to changing project requirements and organizational dynamics within a matrixed organizational structure.
Curiosity and Continuous Learning: Commitment to staying updated with the latest technical features, updates, and best practices.
Coaching and Training: Ability to identify critical learning objectives for user groups and partner with learning program designers in support of developing technical training programs and collateral.
Proven ability to deliver both in class and on-line technical training sessions.
Problem-Solving: Proactive approach to identifying and addressing potential issues before they escalate.
Attention to Detail: Ensuring accuracy and thoroughness in all aspects of implementation.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
This role is responsible for the strategic vision, design, development, and delivery of Wireless Networking across all brands, and at all locations.
The focus is on advancing technological initiatives that align with business goals and optimizing Global Technology processes.
This role highlights the necessity of collaboration between other Global Technology functions, as well as various business units within a hospitality organization, to ensure that technology strategies align with overall business objectives.
By establishing strategic partnerships, this position is an internal business partner, going beyond traditional technical support to actively engage with other departments, fostering innovation, improving operational efficiency, and enhancing customer experiences.
The Director of Resort Wireless Networking is responsible for overseeing the design and delivery of wireless networking products throughout their life cycles.
This involves ensuring that product features meet technical system requirements, security and data privacy standards, and architecture compliance criteria.
Additionally, the role includes implementing governance measures, best practices, release management strategies, and optimizing product performance.
Working relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers Expected Contributions Provides Global Technology support following MVW Global Technology processes Provides project support for new technology deployments and upgrades.
May lead a project team.
Evaluates and makes recommendations regarding technology/asset life cycles and deployment prioritizations.
Ensures that Wireless Network technology is designed, deployed, and supported within established guidelines.
Creates and ensures implementation of disaster recovery and business continuity plans related to wireless network technology support.
Possesses a strong foundation in resort and sales center applications.
Provides guidance and direction to the management team on escalated issues and actions to resolve them.
Partners with Resort Operations business leaders, product leads, business product owners, change management, and communications representatives, and other key stakeholders across the MVW enterprise to design and deliver technology solutions to end users.
Partners with key stakeholders to build and lead the execution of project plans to design and deliver hotel and resort technical products and platform solutions.
Partners with technology infrastructure teams supporting resort systems including networks, servers, and databases.
Partners with security and data privacy teams to implement measures protecting guest data and ensuring system safety from cyber threats.
Introduces automation tools and standardizes production platforms to scalability as technical products expand.
Partners with product lead and business product owner with the goal of identifying opportunities for delivery and implementation process improvements and technical product system enhancements.
Ensures reliability, scalability, and security of Resort Operations technical products adhering to best practices and compliance standards.
Partners with technical vendors to manage solution delivery and evaluate performance.
Stays abreast of new hotel and resort technical application features evaluating applicability to achieving business goals and leading adoption of relevant innovations within the operations ecosystem.
Drives change management initiatives to ensure smooth adoption of new systems and processes across the organization.
Explores new tools, techniques, and methodologies.
Continuously improves delivery processes and workflows.
Ensures reliability, scalability, and security of the enterprise systems adhering to best practices and compliance standards.
Manages vendor relationships, including selection, contract negotiation, and performance evaluation.
Performs other duties as assigned.
Candidate Profile Education Bachelor’s degree in Information Technology or related discipline or equivalent work experience Certifications Relevant certifications in IT management, project management, networking, or relevant technologies Experience At least 10 years progressive experience in Wireless Networking and Guest Wi-Fi technologies Proven experience in designing and implementing scalable, secure, and integrated solutions Ability to integrate Wireless Networking platforms across the enterprise Familiarity with financial analysis and associated reporting tools Experience managing the budget process and being financially accountable for achieving results Proven experience driving organizational change and leading technology transformations via stakeholder engagement and vendor management Experience gathering requirements and translating into a group product vision by leveraging expertise in product development, systems integrations, and engineering Proven ability to apply advanced analytical, conceptual strategic planning, and execution skills to solve complex technical challenges, optimizing performance, and ensuring scalability Experience managing product backlog/release plan, tracking team level metrics, and removing blockers Successful track record managing cross-functional, multi-disciplinary teams to achieve business outcomes Experience with emerging technologies such as IoT, AI, and cloud computing, and their applications in enhancing customer experience and operational efficiency Flexibility with some travel as needed Skills/Attributes Analytical & Strategic Thinking Strategic Thinking: Capacity to align technical solutions with various strategic business goals and objectives.
Ability to be a strategic thought partner at the intersectionality of technology and the business with senior leaders.
Analytical Skills: Ability to analyze data and metrics to assess the performance and impact of enterprise technologies.
Ability to learn how a business operates while continuously building business acumen.
Technical Strong background in deploying and managing Wireless Networking solutions.
Security and Compliance: Understanding of security protocols and compliance requirements related to hotel and resort technical operations.
Troubleshooting and Support: Strong problem-solving skills to diagnose and resolve issues related to enterprise implementations.
Project Management Skills Planning and Execution: Ability to plan, execute, and manage projects, ensuring they are completed on time, within budget while meeting technical and quality requirements.
Change Management: Experience in managing change within an organization, including training and supporting end users.
Interpersonal Communication: Proven verbal and written communication skills to convey technical concepts to non-technical stakeholders in easy-to-understand ways.
Able to contribute ideas that challenge assumptions and thinking.
Customer Focus: Commitment to a strong customer service orientation to understand and address internal client needs effectively.
Ability to build empathy with key stakeholders in the course of their daily work.
Collaboration: Proven ability to collaborate within the Global Technology organization at all levels, vendors, and Managed Service providers to architect solutions and oversee successful project implementations.
Proven experience driving organizational change and leading technology transformations via stakeholder engagement and vendor management.
Leadership Courage: Ability to influence at all levels, lead, motivate, and inspire team members, driving successful implementation and adoption of group product features and solutions.
Additional Attributes Adaptability: Flexibility to adapt to changing project requirements and organizational dynamics within a matrixed organizational structure.
Curiosity and Continuous Learning: Commitment to staying updated with the latest technical features, updates, and best practices.
Coaching and Training: Ability to identify critical learning objectives for user groups and partner with learning program designers in support of developing technical training programs and collateral.
Proven ability to deliver both in class and on-line technical training sessions.
Problem-Solving: Proactive approach to identifying and addressing potential issues before they escalate.
Attention to Detail: Ensuring accuracy and thoroughness in all aspects of implementation.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
O
Personal Loan Consultant
✦ New
Salary not disclosed
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
- High School Diploma or GED
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days’ vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
Not Specified
O
Loan Sales Specialist - Orlando Hunters Creek
✦ New 🏢 OneMain Financial
Salary not disclosed
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
- High School Diploma or GED
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days’ vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
Not Specified
O
Consumer Lending Advisor
✦ New 🏢 OneMain Financial
Salary not disclosed
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
- High School Diploma or GED
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days’ vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
Not Specified
Retail Customer Service Associate
🏢 FedEx
Salary not disclosed
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.
They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.
Applicants who require reasonable accommodations in the application or hiring process should email .
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.
The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here .
This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.
They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.
Applicants who require reasonable accommodations in the application or hiring process should email .
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.
The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here .
Not Specified
M
Senior Engineer, Unified Communication
🏢 Marriott Vacations Worldwide
Salary not disclosed
CLS Generic Position Summary As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g.
Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives.
Generally works with considerable independence, developing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective engineers and work teams, and developing their organization through reliable systems and processes.
Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines.
This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges.
Proven success as a mentor developing and retaining technical talent on high performing teams is required.
The incumbent is a proven leader, a consensus builder, and an integrator of people, processes, and technology.
Specific Job Summary The Unified Communications, Sr.
Engineer is responsible for all processes and technology in support of ensuring the Company’s strategic direction related to Contact Center and Resort PBX systems This role provides technical guidance to a team of engineers and the efforts of vendors and business partners to understand business requirements by developing, refining, and meeting all SLAs as required within this area of responsibility.
This critical role reports directly to the Associate Director Unified Communications while working closely with other GT disciplines, GT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements.
CLS Generic Expected Contributions Contributes to team, department and/or business results by performing complex quantitative and qualitative analysis for business processes and/or projects.
Often manages small projects, business processes or parts of larger ones.
Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.
Assists more senior associates in achieving business results by: identifying opportunities to enhance the effectiveness of business processes.
participating in setting department operating plans.
achieving results against budget within scope of responsibility.
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.
Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers POS Pod members Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Specific Expected Contributions Provide oversight and technical direction to the Unified Communications engineering team: works with Associate Director to manage and develop engineers and admins, and serve as subject matter expert for the Unified Communications Engineering team on a day-to-day basis.
Responsible for supplier outcomes to ensure alignment and achievement of goals and objectives established as they relate to the Unified Communications Engineering scope.
Ensure that standards and direction are met for Corporate, Contact Center, and Resort Unified Communications Responsible for proactively preventing and reactively resolving identified issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders.
Works closely with Unified Communications Leadership, GT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes.
Manage the implementation of test strategies and matures the team’s skills by introducing progressive testing concepts that focus on efficiency but sacrifice nothing on quality.
Manage defect detection, documentation, and “confirmation of resolution” processes, ensuring that a standard approach is being followed throughout the larger Unified Communications team and that proper tooling and reporting mechanisms are in place.
Defines refining repeatable and continually improving processes.
Mature the team’s capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality.
Responsible for the Team’s high-level troubleshooting processes across assigned technologies.
Ensures that a standard approach is being followed throughout the Unified Communications team and that proper tooling and reporting are in place.
Encourage a sense of accountability across the organization to foster a culture that “owns” all misses and uses them to drive future process improvements.
Understand the business’s objectives and partner with Unified Communications Leadership to build alignment and buy-in across a global community.
Partner with Unified Communications Leadership to motivate all team members to deliver high quality projects within time and budget.
Maintain vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services.
Coordinate after-hours support when needed for changes and/or incidents management Assists and provides technical guides to less senior associates in achieving business results Identify opportunities to enhance the effectiveness of business processes.
Provide training and technical guidance to less senior staff, where appropriate, and serve as point-of-contact for problem resolution.
Participate in setting department operating plans.
Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Endpoint Engineering technologies.
Proactively engages with business and provides updates to leadership on open activities or escalations.
CLS Generic Candidate Profile Successful candidates should possess knowledge, experience and demonstrate leadership skills as follows: Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources).
College degree and/or relevant experience typically required.
Specific Candidate Profile Education BS/MS Degree in Engineering or equivalent work experience related to Endpoint Engineering technologies noted previously.
Certifications Preferred ITIL Foundation Certification Project Management Certification Relevant certifications in Network+, CCNA, AWS foundation, MS Foundation, project management, or relevant technologies Experience At least 5 years of Contact Center Technology experience and/or Resort Telephony experience At least 3 years of experience working with APIs and using various authentication methods At least 1 year Resort Telephony experience Project coordination/lead on a global level Skills/Attributes Analytical and Strategic Thinking Advanced knowledge of Contact Center Technologies, WFM, Call & Screen Recording, Reporting, Performance Management, E911 and TCPA Compliances, Voicemail, PMS, Resort Telephony, Scripting, IVR routing Advanced knowledge of common, industry leading Contact Center and Resort PBX configuration methodologies, with awareness of when and how to rely on them Technical Demonstrated experience with collaboration tools (audio, video, web, phone) High Level Experience designing, testing, and deploying IVR Scripts, dialer configurations, interfacing PMS with business systems and PBX/VM, Call Flows etc Advanced knowledge in the Functionality of Contact Center Technologies and Resort PBX systems both on premises and SaaS Project Management Skills ITIL Foundation certification (or higher) a plus, Project Management certification desirable Prior experience leading a team of Unified Communications Engineers with track record of successfully validating and delivering high quality products Experience with Service Now, CA, Jira or similar work management tools required Interpersonal Skills Impeccable communication skills, adept at communicating to all levels of the organization and to a global audience through a wide range of analog and digital formats (verbal, written, presentational, virtual, etc.) Additional Attributes Able to work at a fast pace and encourage others to do so as well Highly self-motivated, self-directed, and detail oriented with the ability to effectively prioritize and execute on tasks and initiatives Basic understanding of Python Fluent in JSON and Visual Basic Required Experience Nice CXone Service Now MS Office Suite i.e.
Visio, Excel, Power Point Preferred Experience 14IP IEX Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives.
Generally works with considerable independence, developing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective engineers and work teams, and developing their organization through reliable systems and processes.
Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines.
This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges.
Proven success as a mentor developing and retaining technical talent on high performing teams is required.
The incumbent is a proven leader, a consensus builder, and an integrator of people, processes, and technology.
Specific Job Summary The Unified Communications, Sr.
Engineer is responsible for all processes and technology in support of ensuring the Company’s strategic direction related to Contact Center and Resort PBX systems This role provides technical guidance to a team of engineers and the efforts of vendors and business partners to understand business requirements by developing, refining, and meeting all SLAs as required within this area of responsibility.
This critical role reports directly to the Associate Director Unified Communications while working closely with other GT disciplines, GT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements.
CLS Generic Expected Contributions Contributes to team, department and/or business results by performing complex quantitative and qualitative analysis for business processes and/or projects.
Often manages small projects, business processes or parts of larger ones.
Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.
Assists more senior associates in achieving business results by: identifying opportunities to enhance the effectiveness of business processes.
participating in setting department operating plans.
achieving results against budget within scope of responsibility.
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.
Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers POS Pod members Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Specific Expected Contributions Provide oversight and technical direction to the Unified Communications engineering team: works with Associate Director to manage and develop engineers and admins, and serve as subject matter expert for the Unified Communications Engineering team on a day-to-day basis.
Responsible for supplier outcomes to ensure alignment and achievement of goals and objectives established as they relate to the Unified Communications Engineering scope.
Ensure that standards and direction are met for Corporate, Contact Center, and Resort Unified Communications Responsible for proactively preventing and reactively resolving identified issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders.
Works closely with Unified Communications Leadership, GT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes.
Manage the implementation of test strategies and matures the team’s skills by introducing progressive testing concepts that focus on efficiency but sacrifice nothing on quality.
Manage defect detection, documentation, and “confirmation of resolution” processes, ensuring that a standard approach is being followed throughout the larger Unified Communications team and that proper tooling and reporting mechanisms are in place.
Defines refining repeatable and continually improving processes.
Mature the team’s capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality.
Responsible for the Team’s high-level troubleshooting processes across assigned technologies.
Ensures that a standard approach is being followed throughout the Unified Communications team and that proper tooling and reporting are in place.
Encourage a sense of accountability across the organization to foster a culture that “owns” all misses and uses them to drive future process improvements.
Understand the business’s objectives and partner with Unified Communications Leadership to build alignment and buy-in across a global community.
Partner with Unified Communications Leadership to motivate all team members to deliver high quality projects within time and budget.
Maintain vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services.
Coordinate after-hours support when needed for changes and/or incidents management Assists and provides technical guides to less senior associates in achieving business results Identify opportunities to enhance the effectiveness of business processes.
Provide training and technical guidance to less senior staff, where appropriate, and serve as point-of-contact for problem resolution.
Participate in setting department operating plans.
Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Endpoint Engineering technologies.
Proactively engages with business and provides updates to leadership on open activities or escalations.
CLS Generic Candidate Profile Successful candidates should possess knowledge, experience and demonstrate leadership skills as follows: Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources).
College degree and/or relevant experience typically required.
Specific Candidate Profile Education BS/MS Degree in Engineering or equivalent work experience related to Endpoint Engineering technologies noted previously.
Certifications Preferred ITIL Foundation Certification Project Management Certification Relevant certifications in Network+, CCNA, AWS foundation, MS Foundation, project management, or relevant technologies Experience At least 5 years of Contact Center Technology experience and/or Resort Telephony experience At least 3 years of experience working with APIs and using various authentication methods At least 1 year Resort Telephony experience Project coordination/lead on a global level Skills/Attributes Analytical and Strategic Thinking Advanced knowledge of Contact Center Technologies, WFM, Call & Screen Recording, Reporting, Performance Management, E911 and TCPA Compliances, Voicemail, PMS, Resort Telephony, Scripting, IVR routing Advanced knowledge of common, industry leading Contact Center and Resort PBX configuration methodologies, with awareness of when and how to rely on them Technical Demonstrated experience with collaboration tools (audio, video, web, phone) High Level Experience designing, testing, and deploying IVR Scripts, dialer configurations, interfacing PMS with business systems and PBX/VM, Call Flows etc Advanced knowledge in the Functionality of Contact Center Technologies and Resort PBX systems both on premises and SaaS Project Management Skills ITIL Foundation certification (or higher) a plus, Project Management certification desirable Prior experience leading a team of Unified Communications Engineers with track record of successfully validating and delivering high quality products Experience with Service Now, CA, Jira or similar work management tools required Interpersonal Skills Impeccable communication skills, adept at communicating to all levels of the organization and to a global audience through a wide range of analog and digital formats (verbal, written, presentational, virtual, etc.) Additional Attributes Able to work at a fast pace and encourage others to do so as well Highly self-motivated, self-directed, and detail oriented with the ability to effectively prioritize and execute on tasks and initiatives Basic understanding of Python Fluent in JSON and Visual Basic Required Experience Nice CXone Service Now MS Office Suite i.e.
Visio, Excel, Power Point Preferred Experience 14IP IEX Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
M
Hybrid Marketing Administrative Intern (April 2026 - August 2026 Full Time)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Please note the following: This is a 6 month Internship starting mid November 2025.
Candidates must be local and either a current student or a recent graduate within 1 year of their graduation date.
This internship works with our Tour Support team and will involve customer facing tasks.
This role does not involve digital media, branding, social media, or other similar roles within the Marketing Division.
The role will be full time (35-40 hours a week) with a rate of pay of $16.
Schedule Requirements: Full availability preferred, weekends and holidays included.
Hours of operations are between 8amEST and 1amEST so candidates could be scheduled a shift between those hours.
At a minimum, evening schedule availability required Monday
- Thursday and Friday Shift of 8am-7pm.
Schedule may adjust due to business demands.
MVW Marketing Intern Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe.
Join our team and help deliver unforgettable experiences that make vacation dreams come true.
COMPANY DESCRIPTION Marriott Vacations Worldwide is a global leader in the vacation ownership industry and highly regarded for its quality and unique flexibility.
The more than 50 Marriott Vacation Club properties throughout the United States, Caribbean, Europe and Asia offer a lifetime of memorable vacations to more than 413,000 Owner families and feature 1-, 2- and 3-bedroom villas with spacious interiors.
In 2010, the Marriott Vacation Club Destinations™ program was introduced offering unmatched experiences and unparalleled flexibility through the use of Vacation Club Points in four Collections that can be tailored to fit an Owner's travel needs.
PROGRAM DESCRIPTION Offered at U.S.
based resorts, the College Internship Program
- Marketing and Sales is an immersion program offering participants work experience in one of our Sales Centers throughout the company.
Interns will participate in the following activities: comprehensive onboarding, operational duties within their assigned department, eLearning, and virtual meetings with company leaders, job shadowing, and a direct mentorship with an onsite leader.
The College Internship Program – Marketing and Sales is designed to last April
- August depending upon the participant’s availability and the needs of the property.
The participants should expect to work a full-time schedule in this program.
All College Internships are paid at an hourly wage.
Successful College Interns will be given a high level of consideration when applying for future career opportunities with Marriott Vacations Worldwide.
JOB SUMMARY Participants will be expected to learn and preform the job duties of the position(s) within their assigned department.
For example, in a Marketing Internship the participant may be expected to learn and master the role of a non-commissioned marketing associate in addition to opportunities to learn aspects of the commission-based roles, sales department, and other areas.
Interns may also be involved in department projects.
Participants will also learn components of what drives a successful Marketing and Sales operation on site and will have opportunities to contribute to these important matters.
Interns will be introduced to and have the opportunity to demonstrate the company’s values and core beliefs.
JOB REQUIREMENTS Education Candidate should be pursuing a college degree or within 1 year post graduation.
It is preferred that the candidate is actively pursuing a degree in Hospitality, Marketing, Sales or Business.
Candidates who have an undecided major may also be considered.
Experience Prior Hospitality or Sales experience preferred.
Past Interns who are interested in completing an additional internship will be considered first.
Previous performance rating will be taken into consideration.
Standards of Dress & Grooming All interns must maintain a neat, clean and well-groomed appearance per Marriott Vacations Worldwide Corporation Policy Marketing and Sales Standards of Appearance.
All interns for whom a uniform has been provided must wear the appropriate uniform.
Uniforms must be neat and clean at all times.
Alterations to uniforms are allowed only if prior approval has been obtained from a supervisor/manager.
Missing buttons should be replaced and tears or holes repaired before the uniform is worn.
Non-uniformed interns should dress with good business taste and in clothing appropriate to their jobs.
Good business taste does not include blue jeans, shorts, spandex pants, tank tops, midriffs, halter tops, or other generally recognized casual sportswear.
Dress or skirt length should be no shorter than four inches above the knee.
All interns must wear proper undergarments.
Corporate office interns must adhere to policy EMP-20 Corporate Office Business Dress Guidelines.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Remote working/work at home options are available for this role.
Candidates must be local and either a current student or a recent graduate within 1 year of their graduation date.
This internship works with our Tour Support team and will involve customer facing tasks.
This role does not involve digital media, branding, social media, or other similar roles within the Marketing Division.
The role will be full time (35-40 hours a week) with a rate of pay of $16.
Schedule Requirements: Full availability preferred, weekends and holidays included.
Hours of operations are between 8amEST and 1amEST so candidates could be scheduled a shift between those hours.
At a minimum, evening schedule availability required Monday
- Thursday and Friday Shift of 8am-7pm.
Schedule may adjust due to business demands.
MVW Marketing Intern Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe.
Join our team and help deliver unforgettable experiences that make vacation dreams come true.
COMPANY DESCRIPTION Marriott Vacations Worldwide is a global leader in the vacation ownership industry and highly regarded for its quality and unique flexibility.
The more than 50 Marriott Vacation Club properties throughout the United States, Caribbean, Europe and Asia offer a lifetime of memorable vacations to more than 413,000 Owner families and feature 1-, 2- and 3-bedroom villas with spacious interiors.
In 2010, the Marriott Vacation Club Destinations™ program was introduced offering unmatched experiences and unparalleled flexibility through the use of Vacation Club Points in four Collections that can be tailored to fit an Owner's travel needs.
PROGRAM DESCRIPTION Offered at U.S.
based resorts, the College Internship Program
- Marketing and Sales is an immersion program offering participants work experience in one of our Sales Centers throughout the company.
Interns will participate in the following activities: comprehensive onboarding, operational duties within their assigned department, eLearning, and virtual meetings with company leaders, job shadowing, and a direct mentorship with an onsite leader.
The College Internship Program – Marketing and Sales is designed to last April
- August depending upon the participant’s availability and the needs of the property.
The participants should expect to work a full-time schedule in this program.
All College Internships are paid at an hourly wage.
Successful College Interns will be given a high level of consideration when applying for future career opportunities with Marriott Vacations Worldwide.
JOB SUMMARY Participants will be expected to learn and preform the job duties of the position(s) within their assigned department.
For example, in a Marketing Internship the participant may be expected to learn and master the role of a non-commissioned marketing associate in addition to opportunities to learn aspects of the commission-based roles, sales department, and other areas.
Interns may also be involved in department projects.
Participants will also learn components of what drives a successful Marketing and Sales operation on site and will have opportunities to contribute to these important matters.
Interns will be introduced to and have the opportunity to demonstrate the company’s values and core beliefs.
JOB REQUIREMENTS Education Candidate should be pursuing a college degree or within 1 year post graduation.
It is preferred that the candidate is actively pursuing a degree in Hospitality, Marketing, Sales or Business.
Candidates who have an undecided major may also be considered.
Experience Prior Hospitality or Sales experience preferred.
Past Interns who are interested in completing an additional internship will be considered first.
Previous performance rating will be taken into consideration.
Standards of Dress & Grooming All interns must maintain a neat, clean and well-groomed appearance per Marriott Vacations Worldwide Corporation Policy Marketing and Sales Standards of Appearance.
All interns for whom a uniform has been provided must wear the appropriate uniform.
Uniforms must be neat and clean at all times.
Alterations to uniforms are allowed only if prior approval has been obtained from a supervisor/manager.
Missing buttons should be replaced and tears or holes repaired before the uniform is worn.
Non-uniformed interns should dress with good business taste and in clothing appropriate to their jobs.
Good business taste does not include blue jeans, shorts, spandex pants, tank tops, midriffs, halter tops, or other generally recognized casual sportswear.
Dress or skirt length should be no shorter than four inches above the knee.
All interns must wear proper undergarments.
Corporate office interns must adhere to policy EMP-20 Corporate Office Business Dress Guidelines.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Remote working/work at home options are available for this role.
permanent
M
Sales Executive Owner - Sheraton Vistana Resort
🏢 Marriott Vacations Worldwide
Salary not disclosed
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Sales Executive Trainee, a typical day will include: Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from Owners.
Fulfill requests from Owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact Owners to monitor satisfaction, make them aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Guest Experience and Company Standards: Welcome and greet all guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Sales Executive Trainee: Available to work a flexible schedule to include weekends and holidays.
Position may require background and drug screening, in accordance with state and local requirements.
The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law.
One-year related experience is preferred.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Sales Executive Trainee, a typical day will include: Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from Owners.
Fulfill requests from Owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact Owners to monitor satisfaction, make them aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Guest Experience and Company Standards: Welcome and greet all guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Sales Executive Trainee: Available to work a flexible schedule to include weekends and holidays.
Position may require background and drug screening, in accordance with state and local requirements.
The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law.
One-year related experience is preferred.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
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