Sales Jobs in Pinecrest Florida

Formulate and implement strategic business plans specific to the needs of individual accounts to retain existing business for the Lab and to educate and assist accounts in the utilization of premium lens products

Cultivate and develop strong business relationships with doctors and their staff

Educate customers on industry trends and new lens products in order to inform and assist with business decisions

Maintain current working knowledge of existing and new products/services and other general information to ensure accurate information is provided

Act as liaison between Lab and customers to ensure service levels and expectations are met

Collaborate with marketing and product development to address customer's needs and analyze market data

Document sales activity and monitor account growth within defined territory

Develop and deliver presentations to doctors' staff on both a small and large scale

Job Specifications

Typically has the following skills or abilities:

Bachelor's Degree in Business or related field, or equivalent experience

Two years or more direct outside sales experience

Broad knowledge of ophthalmic lenses and coatings preferred

Excellent verbal and written communication and presentation skills

Demonstrated track record meeting sales/revenue goals with major account responsibility

Must travel more than 50% of the time

Clean DMV record

Candidate must reside within the territory. The territory will include Miami, Fort Lauderdale, Florida and Puerto Rico.

#LI-OPTICS

Compensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

Take Control of Your Career – Work from Anywhere

We are seeking motivated, disciplined, and goal-driven individuals to join our high-performing insurance sales team. Whether you’re an experienced sales professional or looking for a career change, we provide everything you need to succeed—leads, training, mentorship, and an unmatched commission structure.

Why Join Us?

-100% Commission-Based – No salary cap! Your income potential is unlimited, based on your effort and results.

-Work Remotely – This is a remote opportunity, with the option for in-person client meetings if preferred.

-No Cold Calling – Leverage our unique platform that connects you with qualified leads actively seeking insurance.

-Flexible Schedule – Be your own boss and set your own hours. Work from home or on the go!

-Comprehensive Training – We provide scripts, tools, and one-on-one mentorship to help you close deals quickly.

-Career Growth – Promotions based on performance, not tenure, with leadership opportunities available.

What You’ll Do:

Get Licensed! You must have or be willing to obtain a life insurance license (we guide you through the process).

Meet with Clients (virtually or in-person) to assess their financial goals and insurance needs.

Present Tailored Solutions that help clients make informed decisions about life insurance.

Close Sales & Earn Big! Guide clients through the application process and celebrate your wins.

Build Long-Term Relationships and provide continuous client support.

Stay Informed on industry trends to position our products effectively.

What You Need to Succeed:

-Strong communication and sales skills

-Self-motivated and goal-oriented mindset

-Ability to work independently and manage your own schedule

-No experience required – we’ll help you get licensed!

-Reliable internet connection and phone access (for virtual meetings)

Compensation & Perks:

Uncapped commission-based pay with lucrative bonuses

Residual income on policy renewals

Comprehensive training & professional development

Fast-track promotion opportunities

COMPENSATION: $22-$24 and hour + BONUSES

JOB TITLE: Real Estate Assistant With Strong Analytical Skills

SCHEDULE: Monday - Friday, Weekends as needed.

COMPANY INTRODUCTION: We are a boutique Residential Real Estate Sales company based in Miami Beach, Florida, and we pride ourselves on providing professional white glove service to high net worth clients. We specialize in uber-luxury residential sales and rentals focusing on Miami Beach, Surfside, Coconut Grove, Coral Gables, Bal Harbour and Palm Beach.

We are looking for a Real Estate Assistant with Strong Analytical Skills who is excited to have the opportunity for future growth in a long-term Real Estate Sales Career.

Is this YOU?

QUALITIES OF A TOP CANDIDATE

EXPERIENCE

• You have a Real Estate Brokerage License or are working to get one
• You love technology and sleep with your MAC Computer under your pillow
• Bonus - if You have worked in Miami Beach Real Estate with a Successful Team

PERSONAL SKILLS

• You enjoy helping people and consider yourself a “people-person”
• You have a “sunny” disposition
• You always find a way to get the job done
• You are exceptionally organized
• You are a perfectionist when it comes to your filing systems
• You are Detailed
• You are Responsible
• You are a Fast Learner
• You are excellent at Researching just about anything on Google
• You LOVE TO LEARN!

TECHNOLOGY

• You have a MAC
• You have an iPhone
• You use AI
• You are Tech-Savvy
• You are a WHIZ at EXCEL
• You love Formatting Spreadsheets to Perfection
• You love trying out new Apps
• You love learning how to use new Software Programs
• You may already be Proficient at using MLS Software
• You might also have experience with Photoshop, InDesign, etc.

EDUCATION AND COMMUNICATION SKILLS

• You are a fresh out of college Graduate
• You Majored in Business or Economics
• You may have Minored in Marketing
• You are Interested in the Marketing Side of the business
• You have excellent Communication Skills
• You have exceptional writing skills in English
• You have exceptional speaking skills in English

SOFTWARE EXPERIENCE

• You are Proficient with Excel, Especially Formatting
• You are Proficient with Dropbox or a similar document management software
• You are Proficient at MAC Preview to edit your PDF documents
• You have an excellent command of Microsoft Office / Word / Excel / Powerpoint
• You use a Knowledge Management Software to keep track of important notes
• You use an online Task Manager and Reminder App
• You are Proficient with Calendars and Appointment Scheduling

ANALYTICAL TASKS INCLUDE

• Formatting Spreadsheets in Excel with basic formula functions
• Updated spreadsheets with color coding and links
• Assist with pulling data from the MLS to prepare comparable market analysis
• Review sales data and pricing for various market areas
• Research off-market sales
• Review Tax Rolls and MLS History
• Assist with finding properties for Buyers and Renters

MARKETING TASKS INCLUDE (Preferred but not Required)

• Retouch Photos and Videos (Photoshop experience preferred) 
• Take iPhone Photos and Videos
• Organize Photos and Videos
• Provide detailed feedback to Vidographer/Photographer vendors
• Coordinate with marketing vendors to track and complete projects
• Use templates to create E-Blasts and Direct Mailers
• Keep the Stacy Robins Companies website updated
• Prepare Content and Post on Social Media
• Organizing Photos and Videos for Inventory

ORGANIZATIONAL TASKS INCLUDE

• Scheduling Showing Appointments for Luxury Listings
• Scheduling Meetings with Contractors
• Handling Inspections
• Organizing Property Tours
• Organizing Filing Systems for Legal Documents
• Sending Documents for Electronic Signature
• Learning to Use MLS for Property Searches in an Expert Manner
• Inputting Listings Into MLS
• Plan and Execute Open Houses
• Following Checklists
• Maintaining Databases

TRANSPORTATION REQUIREMENTS 

• You have a fully operating and reliable Car (REQUIRED)
• You live within 10 minutes of Miami Beach

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

COMPETENCIES:

• Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
• Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
• Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.
• Learns to use  marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
• Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues as required.
• Performs other related duties as assigned.

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and trustful
• Keeps confidences
• Practices what he/she preaches
• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.
• Identifies and seizes on new opportunities
• Displays a can-do attitude in good and tough times
• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure
• Handles and manages crises effectively
• Maintains a positive attitude despite adversity
• Bounces back from setbacks
• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.
• Maintains relationships across a variety of functions and locations
• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support
• Convinces others to take action
• Negotiates skillfully in tough situations
• Wins concessions without damaging relationships
• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES:

• High business acumen and acuity

• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment

• Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections

• Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

• Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation

• Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers. (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)

• Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers. Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy

• Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute

• Spoken and written fluency in English

• Bilingual is a plus

• Ability and willingness to travel locally, regionally and nationwide up to 75%; work is primarily conducted off ChenMed premises

• This position required use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
• A minimum of 2 years of business-to-business experience or equivalent management experience preferred
• Relevant sales experience with establishing and maintaining relationships with business/vendor partners
• Experience in telesales to input sales data into a computer while on the telephone with a customer
• This position requires possession and maintenance of a current, valid Driver’s License

PAY RANGE:

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

The Experience:

Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community. You'll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.

But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.

The Benefits:

At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home.

Here's what we are looking for in you:

Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you!

Responsibilities:

● Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome

● Proactively engage with customers and the community in all areas of the Café whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys

● Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources

● Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you

● Stay curious, adaptable and have a desire to learn and grow through self development

● Continually learn new digital and technical skills

● Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café

● Volunteer within the community and be an advocate for financial literacy

Basic Qualifications:

- High School Diploma, GED, or Equivalent Certification

- At least 1 year of Retail, Sales or Customer Service experience

Preferred Qualifications:

- Associate's degree

- 2+ years of Retail or Customer-facing experience

- Proficient in G-Suite

- Strong written and oral communication skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Fuku is looking for a strong operator and people leader to run our Coral Gables restaurant. The General Manager leads the restaurant and is responsible for building a great team, running a disciplined and high-performing operation, and bringing Fukus brand and hospitality to life every single day.

This is a unique opportunity to join a growing, chef-driven brand and lead one of our newest locations. As the first General Manager of our Coral Gables restaurant, you will play a key role in building the team, shaping the culture, and establishing how the restaurant operates. From developing your management team to maintaining operational excellence across both FOH and BOH, the General Manager sets the standard for how the restaurant runs and how the team shows up for one another.

At Fuku, our General Managers are operators and people leaders in equal measure. You create the conditions for your team to grow, hold the bar for quality and accountability, and ensure every guest leaves wanting to come back.

Our mission is simple: Were writing our own recipe. Unique flavors, genuine service, and quality that speaks for itself. Its more than a meal, its about bringing people together. The General Manager plays a critical role in bringing that mission to life every day. 

Compensation & Benefits: 

• Base Salary: $75,000 $85,000 annually, depending on experience
• Bonus opportunity up to 15% of base salary, tied to restaurant performance, guest experience, and operational goals
• 401(k) with company match up to 4%
• 10 days of paid time off annually
• Discounted meals during shifts
• Monthly phone reimbursement

Responsibilities:

Lead the Restaurant and Guest Experience

• Run the daily operation of the restaurant across both FOH and BOH, ensuring every shift is set up for success from open to close
• Champion a culture of warm, attentive hospitality and model guest-first behavior for the entire team
• Maintain Fukus standards for food quality, recipe execution, presentation, and speed of service across every daypart
• Stay present on the floor, leading pre-shift meetings, supporting the team, and actively shaping the guest experience throughout service
• Identify operational gaps early and solve them before they impact the guest experience

Build and Develop a Strong Team

• Partner with our VP, People & Culture to recruit, hire, onboard, and develop a high-performing team that reflects Fukus Mission, Vision, and Values
• Coach and develop your management team, including AGMs and shift leaders, building bench strength and future leaders
• Create a positive and inclusive work environment where team members feel supported and motivated to grow
• Hold clear and consistent performance conversations, recognizing wins and addressing issues with care and accountability
• Set the tone for the culture of the restaurant and how the team shows up for one another every day

Run a Strong and Healthy Business

• Own the restaurants financial performance, managing food cost, labor, and controllable expenses with discipline
• Drive sales through strong operations, hospitality, and local community engagement
• Manage ordering, inventory, and waste reduction systems to protect profitability
• Review financial reporting regularly, identify trends, and take action to improve performance
• Partner with the Regional GM and support teams to align on targets and close performance gaps

Maintain Operational Excellence

• Uphold Fukus standards across kitchen execution, prep systems, cleanliness, and organization
• Ensure full compliance with food safety, sanitation, and Department of Health regulations
• Maintain equipment and facilities, escalating issues early to prevent operational disruption
• Foster a BOH culture that takes pride in quality and accountability

Manage Systems and Restaurant Operations

• Build and manage the weekly schedule to support both operational needs and team member availability
• Ensure the team uses restaurant systems effectively, including POS, inventory platforms, and workforce tools
• Maintain accurate documentation including daily logs, incident reports, and operational reporting
• Partner with People & Culture and support teams on compliance, HR matters, and policy adherence

Represent the Brand in the Community

• Serve as the face of Fuku in the Coral Gables community and find opportunities to connect with the community 
• Build relationships with guests and create a restaurant the neighborhood is proud of
• Handle guest feedback and recovery with care, curiosity, and a commitment to making things right
• Represent Fukus brand values in every interaction, inside and outside the restaurant

Knowledge, Skills, and Abilities

• 5+ years of restaurant leadership experience, with at least 2 years as a General Manager, Assistant General Manager, or equivalent role in a high-volume, fast-paced environment
• Proven ability to build, lead, and develop high-performing teams, creating a culture of accountability, hospitality, and growth
• Strong operational fluency across both FOH and BOH, with the ability to coach teams and support execution across stations when needed
• Experience recruiting, hiring, and developing restaurant teams, including building leadership bench strength
• Solid financial acumen, including comfort owning a P&L, reviewing reports, and making decisions that support profitability
• Strong communication skills - clear, direct, and respectful with team members, guests, and leadership
• A hospitality-driven mindset that prioritizes the guest experience and team culture
• Experience using restaurant technology platforms such as Toast POS, scheduling, and inventory systems
• Food Handler or Food Manager certification required (or ability to obtain prior to joining)
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Ability to communicate clearly in the language(s) of the work location

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older

Preferred qualifications:

• 5+ years of experience in the food & restaurant industry
• Food Service license/certification: ServSafe Manager Certification

Overview

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.

The David Yurman Coral Gables Assistant Store Manager will be accountable for the following key deliverables:

Core Responsibilities

Achieve and/or Exceed Sales Plan

• Partner with sales professionals to meet their individual sales plans and KPI
• Participate in the development and execution of strategic initiatives to deliver the sales budget.
• Demonstrate an active role on the selling floor through sales leadership and client development
• Support sales professionals in closing sales
• Facilitate the implementation and success of special events held at the retail store
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Maintain visual presentation based on company vision and market needs

Clientele/Service Management

• Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
• Ensure store data capture goals are being achieved
• Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
• Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions

Operations

• Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
• Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
• Implement and support all security measures
• Partners with the sales professionals in the administration of special order requests
• Oversee store opening and closing in the absence of the Retail Store Manager.

Talent

• Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
• Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
• Provide formal and informal feedback to staff to build ongoing development opportunities
• Explain and enforce KPIs and ensure that staff is trending to those measures

Qualifications

• Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
• Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to drive results, and strategic vision to develop business
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Computer Skills: Proficient in Microsoft Word, Excel, and Outlook

The expected base salary for this role is $75,000-$90,000.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Now Hiring! Director of Business Operations.

Job type: Exempt/Full-Time.

Salary: $125k-$165k.

Location: Miami, FL, with travel required up to 50%.

Who Are We? Rocket Youth

Rocket Youth owns and operates a growing portfolio of youth sports, enrichment, and after-school businesses across the United States. Our platform is intentionally multi-brand and multi-location, with each business maintaining its unique identity and local market focus.

We are highly acquisitive, completing approximately 10–15 acquisitions per year. Most of our companies are founder-led, with experienced local operators managing day-to-day operations.

Rocket Youth provides operational leadership and support services to improve performance and scale. These services span marketing, CRM, analytics, M&A, and De Novo expansion, accounting, finance, HR, capital, and more.

Summary:

As Director, Business Operations, you will own the performance of a portfolio of recreational businesses, initially focused on gymnastics and swimming schools, with the opportunity to expand into other divisions based on your performance.

You will not manage daily operations at the individual locations. You will set direction, diagnose issues, drive execution through local leaders, and be accountable for results.

You will have authority to make changes, but that authority should be used with judgment, because many of our local operators are founders and partners in their respective businesses – a core tenet of our partnership model.

What's in it for you?

• Competitive salary.
• Remote may be considered.
• 401(k).
• Health, dental, and vision insurance.
• Life and disability insurance.
• Employee discounts.
• PTO and more.

What You'll Do:

Portfolio Oversight

• Manage an initial portfolio of ~5 businesses, scaling to 10–15 in steady state.
• Oversee a mix of single- and multi-location operators with varying systems and maturity levels.

Own Business Performance

• Hold full P&L responsibility across your portfolio.
• Set strategic priorities and roadmap (locally and portfolio-wide).
• Identify underperformance and business risks early and take corrective action.
• Run monthly operating reviews with partners and the executive team.

Grow Enrollment & Revenue

• Increase enrollment volume without compromising safety or customer experience.
• Improve class utilization and schedule efficiency.
• Own pricing and promotional strategy.
• Introduce new programs, formats, and SKUs as appropriate.
• Lead new location launches from planning through post-opening performance.
• Partner weekly with marketing to ensure effective execution.

Improve Lead Conversion

• Increase speed-to-lead and follow-up discipline.
• Improve lead → trial → enrollment conversion.
• Strengthen local sales processes and accountability.
• Ensure marketing demand converts into enrollments.

Reduce Churn & Increase Lifetime Value

• Identify root causes of customer attrition.
• Improve onboarding and early engagement.
• Implement retention and "save" strategies.
• Reactivate churned customers.
• Cross-sell additional programs.

Labor & Organizational Effectiveness

• Redesign org structures when needed.
• Clarify roles across coaches, admin, and leadership.
• Align staffing with schedules and enrollment demand.
• Improve labor productivity without compromising culture or safety.
• Hire, replace, or upgrade local leadership when necessary.

Lead Turnarounds

• Diagnose root causes of underperformance (leadership, pricing, funnel, labor, etc.).
• Develop and execute turnaround plans.
• Drive execution through local leaders.
• Step in decisively when needed, without assuming daily operations.

Integration, Safety & Corporate Interface

• Support M&A integration of newly acquired businesses.
• Implement HQ systems and processes across portfolio (e.g., UKG, Ramp, GHL).
• Enforce safety standards and compliance.
• Serve as primary liaison between operators and HQ.
• Manage vendor, landlord, and CMS provider relationships.
• Standardize and improve CMS usage.

Performance Metrics

• Enrollment Growth.
• Revenue Growth.
• EBITDA Growth.
• Lead Conversion.
• Retention & Churn.
• Reactivation.
• Class Utilization & Schedule Efficiency.
• Labor Productivity.

• Requirements:

Experience

• Experience leading multi-unit, brick-and-mortar businesses.
• Preferred: Experience operating gymnastics businesses.
• Alternatively: Experience running service-based, youth/family-oriented retail, sports, education, or entertainment businesses.
• Experience with membership, subscription, or class-based business models preferred.
• Demonstrated history of driving growth through volume (not just pricing).
• Experience operating in SMB environments with imperfect systems.

Work Environment Expectations

• Comfortable working with founder-led businesses and strong personalities.
• Ability to operate in non-standardized systems.
• Willingness to support peak demand periods (after school, evenings, weekends).
• Commitment to safety and customer experience as non-negotiables.
• Execution-focused mindset.

• Skills & Knowledge

Business & Financial Acumen

• Strong P&L ownership and operational management.
• Understanding of enrollment-driven and capacity-constrained business models.
• Knowledge of pricing strategy, promotional planning, and revenue optimization.
• Labor planning and productivity optimization.

Leadership & Execution

• High emotional intelligence (EQ).
• Strong judgment and bias for action.
• Ability to influence and overcome strong opinions.
• Skilled at driving results through others (not acting as an external advisor).
• Comfortably making firm decisions when necessary.

Operational & Systems Knowledge

• Experience with non-standardized or developing systems.
• Familiarity with CMS platforms and operational software.
• Ability to improve processes and drive standardization.
• Strong turnaround and change-management capability.

RY is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.