Sales Jobs in Ojus, FL

Job Title: Audience Services Representative

Department: Marketing & Communications

Reports to: Supervisor, Audience & Ticketing Services

Status: Part-Time or Casual/Non-Exempt

Wage: $18.50 per hour

Miami City Ballet seeks to develop and nurture its diversity. Miami City Ballet is committed to maintaining an inclusive community that recognizes and values the inherent worth and dignity of every person; fosters tolerance, sensitivity, understanding, and mutual respect. Miami City Ballet is an EEO employer fully committed to achieving a diverse workforce. All individuals, including minorities, women, individuals with disabilities, and protected veterans are encouraged to apply.

JOB SUMMARY

The Audience Services Representative (ASR) is the first point of customer contact and is responsible for providing the customer with the best impression of the Miami City Ballet. Remote work is available throughout the year when no onsite or in-venue service activations occur.

Key responsibilities include delivering excellent customer care for all customers and prospects of MCB:

§ Managing inquiries and communications with customers across several communication channels.

§ Acknowledge and resolve customer concerns and complaints.

§ Knowledgeable about the MCB as an organization, familiarity with the company of dancers, our season, and events/performances inside and out to answer questions

§ Communicate and coordinate with colleagues as necessary

§ Provide ongoing feedback on the efficiency of the customer service process

§ Keep records of customer interactions, transactions, comments and complaints.

§ Process orders, forms, modifications and escalations

§ Fulfill and generate ticket sales, subscriptions and payments

To do well in this role, the ASR must be customer-centric and service-oriented with a positive, empathetic and professional attitude toward customers at all times.

RESPONSIBILITIES

Relationship management

Take and fill ticket orders for individual ticket purchases over the telephone and at the box office window.

§ Respond promptly and thoroughly to customer inquiries; Resolve customer complaints efficiently and strive to deliver customer satisfaction

§ Build rapport, on-going relationships, and credibility with customers by delivering consistent and excellent customer care, anticipating their needs (and objectives of the customer) and initiate any service recovery.

§ Understand and provide information: seating, prices, fees, and sections of multiple venues, as well as parking options and directions and related information to help provide optimal customer experience.

§ Provide customers insight and updates on the season, programs, and various subscription package and product options, in order to increase sales, engagement and/or customer service.

§ Explain provide upgrade options and fill orders for interested patrons.

§ Assist patrons/subscribers with ticket exchanges.

§ Provide assistance and support for ticketing matters for internal department needs.

Data Management

§ Process all transactions through Tessitura.

§ Create and maintain accurate customer data in Tessitura.

§ Provide daily payment settlements to management; ensure final report balances credit cards, cash, and check transactions.

§ Filling in CSI's to capture customer feedback after shows, etc.

Other:

§ Prepare tickets for mailing or will call as needed.

§ Correspond with customers via email, phone or any other written documentation is imperative.

§ Contribute and assist in various CR-related administrative tasks and duties to support smooth-running CR operations.

§ Work collaboratively with organizational colleagues across the organization.

§ Share frontline customer feedback with Marketing and Development team as appropriate.

On-site service:

§ Provide customer/subscriber and relationship management support on performance weekends and locations.

§ Provide clerk duties at the MCB Store, both on-location and at various performance venues.

SKILLS AND QUALIFICATIONS

§ Experience working with customer support.

§ Comfortable using computers and databases.

§ Knowledgeable in Excel, Microsoft Word, Tessitura knowledge ideal, training provided for Tessitura.

§ Ability to use database software; maintain accurate electronic records—tessitura knowledge ideal.

§ Interest and desire to have strong Product/Service knowledge – From common issues to upgrades, CRR has and pursues knowledge about the organization, season programs, dancers, and other info relevant to offer customers.

§ Excellent communication skills: oral, interpersonal, and written – Ability to hear customer suggestions and complaints, respond accordingly and clearly while flexible to adapt message and style to various customer types.

§ Time management – Responding to customers promptly and resolving issues, good management skills.

§ Taking responsibility for the customer with the ability to provide a solution meeting expectations within company guidelines and policies

§ Team collaboration – building long-lasting relationships with customers and providing seamless service requires teamwork and team collaboration to achieve common goals.

§ Personal qualities aligned with the values of MCB

§ Ability to work evenings and weekends and travel between West Palm, Broward, and Miami markets for venue performances.

TO APPLY

To apply, please email:

1. Resume

2. Cover letter briefly outlining your experience specifically concerning the qualifications, essential duties and responsibilities listed above.

Please note: Applications will not be considered if they do not address the qualifications, essential duties and responsibilities for this role, and please include examples of your work as requested above.

Email your application to with the title of the role you are applying for in the subject line. No agencies or phone calls, please.

American Republic Insurance Services is seeking a Territory Sales Manager to join our team. This position will be responsible for developing a sales agency to meet distribution growth objectives selling Medicare Supplements, Medicare Advantage, Final Expense, Annuities, and other Life and Health Products.

American Republic Insurance Services was established to meet the needs of the retirement community through advice, service and products. Our agencies are rooted in local communities, but we proudly serve customers nationwide.

We provide access to the best products in the senior market with top contracts, as well as several resources for you and your team.

Here are a few of the things we offer to our Territory Sales Managers:

• Monthly lead allowance
• Agency Office Space
• Custom CRM
• Drip marketing campaigns
• Office space
• Production bonus programs
• Fast start bonus for new agents
• Training bonus programs
• Quoting software
• Free webpage for all agents
• Recruiting support
• Trips and incentives
• Support team to help you grow your agency

Essential Functions of the Territory Sales Manager

• Recruits' agents and other sales leaders.
• Educate and train these individuals on the value of our products and services in addition to utilize our CRM, online prospecting systems, and approved prospecting, presentation and closing techniques.
• Ensure support with necessary certifications and product supply ordering as needed to facilitate sales.
• As needed attend management training and meetings, completes industry related education courses as required and maintains necessary licenses.
• Develop and maintain relationships with new and existing clients to drive sales growth.
• Conduct product presentations to showcase features and benefits to potential customers.
• Analyze market trends and customer needs to identify new opportunities for sales.

Requirements

• Senior market product experience is required. Expertise is preferred in all lines of Senior Market products including but not limited to: Medicare Supplement, Med Advantage, Prescription Drug Plans, Annuity, Final Expense and Long-Term Care.
• Experience building a captive agency is preferred.
• Licensed as a Health and Life insurance agent to sell insurance in the state(s) within assigned territory.
• A strong focus on customer service and relationship building is essential.
• Proficiency in using Sales CRM software.

Don't miss this amazing opportunity to join a great team!

** We will only consider applicants who are currently residing in South Florida**

About MMG

MMG Equity Partners is a Miami-based, family-led real estate investment and development platform with a portfolio of retail shopping centers across South Florida. Beyond the real estate business, MMG operates a private family office that manages investments, insurance, and financial reporting across multiple entities and family members. MMG separately owns Tamarack Resort in Idaho. We are a flat, fast-moving organization where you will work directly with principals — not layers of management.

This is a ground-floor role. We are building the function from scratch. The right person will define what AI means at MMG, then build it.

The Role

The Director of AI Initiatives & Adoption is responsible for identifying, implementing, and managing AI tools and systems that meaningfully improve how MMG operates across real estate and family office functions. Every project you take on must connect to a business outcome — faster decisions, better data, more deals, reduced overhead.

You will own four things: identifying where AI creates real value at MMG, building or procuring the tools to capture that value, driving adoption across the team and continuously improving how those tools are used, and ensuring the systems are secure and maintainable. Implementation without adoption is not success.

• Reports to Managing Director
• Direct reports - contractors and freelancers as needed
• Current IT Enviroment - outsourced IT for network support

Current Tech Stack (what you are walking into)

You need to understand these systems deeply. Part of your job is figuring out how to connect them and leverage AI to make us more productive/competitive

What you will work on

Below are four areas where we believe AI creates the nearest near-term value at MMG. You first job is to work with the leaders in each area to assess each, prioritize, and build a 6-month roadmap. In addition to the below, the right individual will identify a myriad of other AI use cases to add value and reduce repetitive tasks.

1. Leasing and Tenant Prospecting

MMG owns retail shopping centers and is responsible for filling vacancies with the right tenants – while we work with third party leasing firms, we wish to supplement their efforts by generating direct leads.

• Design and build AI scraping tools to compile databases of South Florida retailers and service businesses for targeted uses
• Build a tool to identify prospective uses/tenants: given a vacancy (size, location, co-tenancy, demographics), which business types and specific operators are the best candidates?
• Design and build AI-assisted leasing outreach workflow: targeted uses identified for vacancies → database queried → outreach drafted and sent → responses tracked in Dynamics (or other CRM)
• Activate Microsoft Dynamics (or other) as the CRM for online leasing
• Identify tools or workflows to monitor existing tenant health (sales reporting, foot traffic, business review signals) to get ahead of vacancies before they happen
• Identify and implement AI-assisted lease abstracting tool to best fit our environment

2. Real Estate Acquisitions

MMG evaluates potential acquisitions across South Florida. Today this process is manual and dependent on individual knowledge. AI can accelerate every stage.

• Design and build AI scraping tools to compile databases of South Florida real estate owners
• Build an AI-assisted underwriting workflow that pulls property data, comps, and market context into a structured analysis template
• Identify AI tools for market intelligence — rent growth trends, cap rate movements, retail category performance by submarket
• Evaluate AI-powered deal sourcing tools (e.g. CoStar integrations, off-market sourcing platforms

3. Private Family Office

MMG's family office manages investments, insurance, and financial reporting for family members. This is a sensitive area requiring strict data governance — but it also has high-value AI applications.

• Addepar AI integration: explore ways to use AI to generate plain-language investment performance summaries and financial reports from Addepar data, reducing manual reporting time
• Insurance management: build a structured database or AI assistant for tracking insurance policies (G/L, personal property, family member policies) with renewal alerts and coverage gap analysis
• Document intelligence: connect family office files in SharePoint to an AI interface for on-demand retrieval of partnership agreements, tax documents, and legal filings
• Evaluate data governance and access controls for family office data — this is sensitive personal and financial information; AI access must be role-based and audited

IT Infrastructure and Security

You are not a network administrator — we have an outsourced IT firm for that. But you are responsible for AI governance at MMG: ensuring every AI tool introduced into the environment meets a clear security and accountability standard.  Practically, this means:

• Evaluating AI vendors for data handling practices — what data leaves our environment, where it is stored, and how it is used for model training
• Defining and enforcing a data classification policy: what information can be sent to external AI APIs, what must stay on-premise or in private cloud environments
• Working with IT firm to ensure AI tools are deployed within the MS365/Azure security perimeter where possible
• Evaluating the Claude Teams → Claude Enterprise migration and the Microsoft Connector configuration for SharePoint access — specifically, controlling which documents are accessible to AI and by which users
• Vetting any third-party AI integrations (i.e. ZoomInfo, Yardi, etc.) for compliance with firm data policies

Prompt Library & AI Adoption

Building the tools is only half the job. The other half is making sure the team actually uses them — and uses them well. This requires two ongoing responsibilities that most AI roles underestimate.

Prompt Library

You will build and maintain a living prompt library — a curated set of tested, optimized prompts for every recurring AI task at MMG. Examples include: underwriting analysis from a rent roll, lease abstraction for a specific clause type, tenant outreach drafts by use category, and insurance renewal gap analysis. The library lives in SharePoint, is accessible to the full team, and is updated continuously based on user feedback and evolving business needs. A well-maintained prompt library is what turns AI from a tool that one person uses well into a capability that the whole organization depends on.

Adoption Monitoring & Continuous Improvement

You are responsible for whether AI tools actually get used — not just whether they get deployed. This means tracking adoption across the team, identifying where workflows are not sticking, providing training and troubleshooting support to staff using AI tools, and iterating on both the tools and the prompts based on real usage patterns. You will serve as the primary internal resource for the team when they hit limitations or need guidance on how to get better outputs. Deployment without adoption is a sunk cost.

What we are looking for

Required:

• 3–6 years of experience in data, technology, or AI — ideally in a context where you had to figure things out without a large team around you
• Hands-on experience with AI tools and LLM platforms — not just using them, but building workflows, prompts, and integrations on top of them
• Demonstrated ability to connect AI capabilities to specific business outcomes (not just technology for its own sake)
• Comfort with the Microsoft 365 ecosystem — SharePoint, Dynamics, Teams, Azure
• Ability to manage and direct contractors and developers without being the one writing all the code
• Non-technical stakeholder communication — you will regularly present AI recommendations, tool evaluations, and implementation roadmaps directly to the principal(s) who are real estate operators, not technologists. The ability to translate AI capabilities into business outcomes (not feature lists) is non-negotiable. If you cannot explain why a tool matters in terms of time saved, deals sourced, or risk avoided, you will not be effective in this role
• In-office presence at Pinecrest HQ is required initially (possible hybrid in the future)

Preferred

• Experience in commercial real estate, property management, or a related field
• Familiarity with Yardi, Addepar, or similar platforms
• Background that includes both technical work (building things) and strategic work (recommending what to build)
• Experience implementing AI in a small-team / resource-constrained environment

Formulate and implement strategic business plans specific to the needs of individual accounts to retain existing business for the Lab and to educate and assist accounts in the utilization of premium lens products

Cultivate and develop strong business relationships with doctors and their staff

Educate customers on industry trends and new lens products in order to inform and assist with business decisions

Maintain current working knowledge of existing and new products/services and other general information to ensure accurate information is provided

Act as liaison between Lab and customers to ensure service levels and expectations are met

Collaborate with marketing and product development to address customer's needs and analyze market data

Document sales activity and monitor account growth within defined territory

Develop and deliver presentations to doctors' staff on both a small and large scale

Job Specifications

Typically has the following skills or abilities:

Bachelor's Degree in Business or related field, or equivalent experience

Two years or more direct outside sales experience

Broad knowledge of ophthalmic lenses and coatings preferred

Excellent verbal and written communication and presentation skills

Demonstrated track record meeting sales/revenue goals with major account responsibility

Must travel more than 50% of the time

Clean DMV record

Candidate must reside within the territory. The territory will include Miami, Fort Lauderdale, Florida and Puerto Rico.

#LI-OPTICS

Compensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

Diamonds and luxury merchandise are your friend? Do you love working with jewelry and high-end merchandise? If so, Max Pawn Luxury has the career for you. At Max Pawn Luxury we are looking for Sales Professionals to lead the way today and to step into greater roles tomorrow. Bring us your passion for service excellence and love of luxury merchandise, and we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Hiring immediately for Luxury Retail Sales Representatives! Max Pawn Luxury is a subsidiary of EZCORP family of brands. Max Pawn Luxury is a leading provider of luxury pawn loans in the United States and Mexico. We are passionate about customer service and our Team Members. We are currently hiring for Retail Customer Service Representatives and we would love to have you join our team.

Max Pawn Luxury provides our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance. Working for Max Pawn Luxury is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

• Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
• Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
• Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
• Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Team Members:

• Free Health Insurance*
• Competitive Wages
• Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
• Comprehensive Health Insurance Package
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

Here's what you can expect as a Retail Customer Service Representative (Pawn Broker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, luxury merchandise and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set Max Pawn Luxury apart from the competition. Other Customer Service duties include, but are not limited to:

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store procedures

Requirements for the Customer Service Representative (Pawnbroker) role includes: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with Max Pawn Luxury. Additional requirements for the role include:

• High school diploma or GED
• Minimum 1 year of customer service experience, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus

* No cost for Team Member only medical insurance when selecting UnitedHealthcare Choice Plan

Take Control of Your Career – Work from Anywhere

We are seeking motivated, disciplined, and goal-driven individuals to join our high-performing insurance sales team. Whether you’re an experienced sales professional or looking for a career change, we provide everything you need to succeed—leads, training, mentorship, and an unmatched commission structure.

Why Join Us?

-100% Commission-Based – No salary cap! Your income potential is unlimited, based on your effort and results.

-Work Remotely – This is a remote opportunity, with the option for in-person client meetings if preferred.

-No Cold Calling – Leverage our unique platform that connects you with qualified leads actively seeking insurance.

-Flexible Schedule – Be your own boss and set your own hours. Work from home or on the go!

-Comprehensive Training – We provide scripts, tools, and one-on-one mentorship to help you close deals quickly.

-Career Growth – Promotions based on performance, not tenure, with leadership opportunities available.

What You’ll Do:

Get Licensed! You must have or be willing to obtain a life insurance license (we guide you through the process).

Meet with Clients (virtually or in-person) to assess their financial goals and insurance needs.

Present Tailored Solutions that help clients make informed decisions about life insurance.

Close Sales & Earn Big! Guide clients through the application process and celebrate your wins.

Build Long-Term Relationships and provide continuous client support.

Stay Informed on industry trends to position our products effectively.

What You Need to Succeed:

-Strong communication and sales skills

-Self-motivated and goal-oriented mindset

-Ability to work independently and manage your own schedule

-No experience required – we’ll help you get licensed!

-Reliable internet connection and phone access (for virtual meetings)

Compensation & Perks:

Uncapped commission-based pay with lucrative bonuses

Residual income on policy renewals

Comprehensive training & professional development

Fast-track promotion opportunities

COMPENSATION: $22-$24 and hour + BONUSES

JOB TITLE: Real Estate Assistant With Strong Analytical Skills

SCHEDULE: Monday - Friday, Weekends as needed.

COMPANY INTRODUCTION: We are a boutique Residential Real Estate Sales company based in Miami Beach, Florida, and we pride ourselves on providing professional white glove service to high net worth clients. We specialize in uber-luxury residential sales and rentals focusing on Miami Beach, Surfside, Coconut Grove, Coral Gables, Bal Harbour and Palm Beach.

We are looking for a Real Estate Assistant with Strong Analytical Skills who is excited to have the opportunity for future growth in a long-term Real Estate Sales Career.

Is this YOU?

QUALITIES OF A TOP CANDIDATE

EXPERIENCE

• You have a Real Estate Brokerage License or are working to get one
• You love technology and sleep with your MAC Computer under your pillow
• Bonus - if You have worked in Miami Beach Real Estate with a Successful Team

PERSONAL SKILLS

• You enjoy helping people and consider yourself a “people-person”
• You have a “sunny” disposition
• You always find a way to get the job done
• You are exceptionally organized
• You are a perfectionist when it comes to your filing systems
• You are Detailed
• You are Responsible
• You are a Fast Learner
• You are excellent at Researching just about anything on Google
• You LOVE TO LEARN!

TECHNOLOGY

• You have a MAC
• You have an iPhone
• You use AI
• You are Tech-Savvy
• You are a WHIZ at EXCEL
• You love Formatting Spreadsheets to Perfection
• You love trying out new Apps
• You love learning how to use new Software Programs
• You may already be Proficient at using MLS Software
• You might also have experience with Photoshop, InDesign, etc.

EDUCATION AND COMMUNICATION SKILLS

• You are a fresh out of college Graduate
• You Majored in Business or Economics
• You may have Minored in Marketing
• You are Interested in the Marketing Side of the business
• You have excellent Communication Skills
• You have exceptional writing skills in English
• You have exceptional speaking skills in English

SOFTWARE EXPERIENCE

• You are Proficient with Excel, Especially Formatting
• You are Proficient with Dropbox or a similar document management software
• You are Proficient at MAC Preview to edit your PDF documents
• You have an excellent command of Microsoft Office / Word / Excel / Powerpoint
• You use a Knowledge Management Software to keep track of important notes
• You use an online Task Manager and Reminder App
• You are Proficient with Calendars and Appointment Scheduling

ANALYTICAL TASKS INCLUDE

• Formatting Spreadsheets in Excel with basic formula functions
• Updated spreadsheets with color coding and links
• Assist with pulling data from the MLS to prepare comparable market analysis
• Review sales data and pricing for various market areas
• Research off-market sales
• Review Tax Rolls and MLS History
• Assist with finding properties for Buyers and Renters

MARKETING TASKS INCLUDE (Preferred but not Required)

• Retouch Photos and Videos (Photoshop experience preferred) 
• Take iPhone Photos and Videos
• Organize Photos and Videos
• Provide detailed feedback to Vidographer/Photographer vendors
• Coordinate with marketing vendors to track and complete projects
• Use templates to create E-Blasts and Direct Mailers
• Keep the Stacy Robins Companies website updated
• Prepare Content and Post on Social Media
• Organizing Photos and Videos for Inventory

ORGANIZATIONAL TASKS INCLUDE

• Scheduling Showing Appointments for Luxury Listings
• Scheduling Meetings with Contractors
• Handling Inspections
• Organizing Property Tours
• Organizing Filing Systems for Legal Documents
• Sending Documents for Electronic Signature
• Learning to Use MLS for Property Searches in an Expert Manner
• Inputting Listings Into MLS
• Plan and Execute Open Houses
• Following Checklists
• Maintaining Databases

TRANSPORTATION REQUIREMENTS 

• You have a fully operating and reliable Car (REQUIRED)
• You live within 10 minutes of Miami Beach

Terra, the award winning, Miami-based real estate development company carefully chooses projects that have a positive impact on their surroundings and, by extension, on the people who live there. When planning a new development, Terra takes a dynamic role with the city and neighborhood to activate its potential as a community, maximizing the way in which people are able to live and work; creating new and innovative ways for the urban & suburban landscape to evolve. The firm has cultivated a portfolio of more than five million square feet of residential and commercial real estate valued in excess of $8 billion and is active across all major real estate asset classes, including multifamily apartments, luxury condominium and single-family residences, retail and office space, hotels, and industrial properties. Terra has achieved international acclaim for its commitment to design excellence, resiliency measures, and sustainable development and has been continuously transforming South Florida into the prosperous metropolis we know today.

The Legal Administrative Assistant provides administrative and organizational support to the Legal Department. This role focuses on document management, tracking, coordination, calendaring. And internal process support, with all substantive legal work performed under attorney or senior paralegal supervision.

General Responsibilities

Corporate Administration & Entity Support

• Track annual reports, business licenses, and renewals and flag upcoming deadlines for review by senior legal staff

• Assist with registered agent administration, including logging notices, invoices and correspondence

• Save, label and file corporate documents in accordance with Legal Department naming and filing conventions

• Assist with entity formations and dissolutions by preparing administrative filings using approved templates and checklists

Document Management and Legal Administration

• Receive, log, save, and distribute legal documents upon receipt

• Assist with execution of documents, including coordination of signatures, notarizations, and delivery

• Maintain electronic and hard-copy legal files

• Support document compilation for internal review, audits and external requests

• Maintain version control and proper labeling of documents

• Maintain internal databases and shared drive with updated entity and compliance checklists

• Assist with tracking legal expenses, per project, by categorizing the expense, the budget, and notes on why a few may be higher or lower per project

• Assist with creating a legal expenses database to assist the Legal Department in tracking and budgeting expenses and estimating new legal costs for new and upcoming projects

Contract & Tracker Support

• Assist with contract administration, including:

• Logging agreements into legal trackers

• Tracking execution status and outstanding items

• Filing fully executed agreements

• Populate and maintain legal trackers for contracts, matters, deliverables and deadlines

• Coordinate with internal teams to obtain missing information or documents needed for completion

• Escalate delays or missing items to senior legal staff

Litigation and Claims Administrative Support

• Assist with all litigation and claims tracking, including discovery, under senior paralegal, or attorney supervision

Construction and Development

• Assist with filing and tracking certificates of use, business tax receipts, and permits for project sites, sales center, and main office

• Schedule inspections and coordinate administrative submissions with municipalities

• Track and submit invoices for legal-related services for processing

• Liaise with project teams to gather information and provide status updates as directed

Calendar and Coordination

• Assist attorneys and senior paralegal with:

• Calendaring deadlines

• Scheduling meetings and calls

• Coordinating internal and external participants

• Monitor shared calendars and notify legal staff of upcoming deadlines or conflicts

• Ensure follow-up on assigned administrative tasks

General

Support Legal Department initiatives including:

• Process improvements

• File clean-ups

• Data organization projects

• Assist with company-wide legal notices and administrative communications

• Provide backup administrative support as needed

• Perform other administrative and clerical duties as assigned

As a team member at Terra, you'll enjoy:

• Career advancement and bonus opportunities.

• Comprehensive benefits package, including health, vision, dental insurance, and FSA (Flexible Spending Account)

• Employer-paid life and disability insurance

• Employer matching 401k

• Employee team building events

• Company paid monthly lunches

• Paid Time Off and paid Holidays

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

COMPETENCIES:

• Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
• Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
• Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.
• Learns to use  marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
• Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues as required.
• Performs other related duties as assigned.

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and trustful
• Keeps confidences
• Practices what he/she preaches
• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.
• Identifies and seizes on new opportunities
• Displays a can-do attitude in good and tough times
• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure
• Handles and manages crises effectively
• Maintains a positive attitude despite adversity
• Bounces back from setbacks
• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.
• Maintains relationships across a variety of functions and locations
• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support
• Convinces others to take action
• Negotiates skillfully in tough situations
• Wins concessions without damaging relationships
• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES:

• High business acumen and acuity

• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment

• Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections

• Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

• Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation

• Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers. (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)

• Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers. Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy

• Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute

• Spoken and written fluency in English

• Bilingual is a plus

• Ability and willingness to travel locally, regionally and nationwide up to 75%; work is primarily conducted off ChenMed premises

• This position required use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
• A minimum of 2 years of business-to-business experience or equivalent management experience preferred
• Relevant sales experience with establishing and maintaining relationships with business/vendor partners
• Experience in telesales to input sales data into a computer while on the telephone with a customer
• This position requires possession and maintenance of a current, valid Driver’s License

PAY RANGE:

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply