Sales Jobs in Naperville, IL

JOB DESCRIPTION

The Product Support Specialist partners closely with the Customer Service leadership team and acts as a key technical resource for both internal teams and external partners. This role supports customers, installers, designers, distributors, and end users by delivering expert guidance across the company’s flooring systems and adhesive solutions.

This position focuses on technical problem-solving, product guidance, and issue resolution related to flooring installations, including materials performance, application methods, site conditions, warranties, and quality concerns.

PRIMARY RESPONSIBILITIES

• Product Technical Support & Issue Resolution:
• Respond to incoming technical questions related to flooring installation systems and adhesive products
• Serve as a technical resource for internal departments and external partners throughout the installation lifecycle
• Promote and follow all applicable Environmental, Health, and Safety (EHS) policies and procedures
• Claims & Field Issue Management:
• Gather, review, and document claim details including jobsite conditions, installation practices, substrate information, and product usage
• Route complex issues or field investigations to the appropriate regional technical representative
• Carry out approved resolutions such as material replacement, credits, refunds, or alternative corrective actions
• Track active cases and drive timely closure within established resolution timelines
• Assist with product quality initiatives, including recalls or corrective action programs, as needed
• Product Knowledge & Technical Expertise:
• Maintain strong working knowledge of current and legacy adhesive and flooring-related products
• Stay informed on industry standards, competitive offerings, and market trends within construction materials
• Provide accurate guidance on application requirements, technical data, performance expectations, warranties, and distribution pathways
• Identify recurring trends or field feedback and communicate opportunities for product or process improvement
• Support updates to technical materials such as installation guides, labels, packaging, and data sheets

REQUIRED SKILLS AND EXPERIENCE

• Associate’s or Bachelor’s degree required
• At least five (5) years of experience in a technical support, customer-facing, or sales-related role within a manufacturing environment
• Experience within flooring, construction products, or adhesives is strongly preferred
• Strong proficiency with Microsoft Office and Windows-based systems

NICE TO HAVE SKILLS AND EXPERIENCE

• Bachelor’s degree in Chemistry, Engineering, Business, Sales, or Marketing
• Ability to communicate in Spanish or French Canadian is a plus

IDR is seeking a Ecommerce Specialist to join one of our top clients for an opportunity in Bolingbrook, IL. This role focuses on managing product listings and web content within an ecommerce platform to enhance customer experience and drive sales. The company operates within the retail and beauty industry, emphasizing digital merchandising and product presentation.

Position Overview for the Ecommerce Specialist :

• Manage category managers and brand relationships to gather product content including copy, images, videos, attributes, and technical specifications.
• Ensure product categorization aligns with current taxonomy and adhere to style guide standards for consistency.
• Optimize product and meta descriptions for SEO best practices.
• Utilize Mirakl and internal web platforms to create, update, and manage product content on the website.
• Address guest-facing issues proactively by utilizing problem-solving skills and collaborative relationships.

Requirements for the Ecommerce Specialist :

• Bachelor’s degree in business or related field.
• 1-3 years of ecommerce experience preferred.
• Proficiency in Excel and other Office software tools, a must.
• Experience with web platform and/or data management system preferred.
• Experience with the Mirakl platform preferred.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

pOpshelf's seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home dcor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items.

LEAD TEAM MEMBER GENERAL SUMMARY:

The Lead Team Member helps maintain a clean, well-organized store and helps create a customer first store culture through exceptional store standards. The duties of the Lead Team Member include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction while protecting company assets. Lead Team Members perform the duties of a Team Member and act in a lead capacity in the absence of the Store Team Leader or Assistant Team Leader.

DUTIES and ESSENTIAL JOB FUNCTIONS:

• Provides superior customer service to exceed the customer's expectations
• Models product knowledge and selling techniques to enhance the customer experience
• Maintains a safe, clean and well-organized store environment that delights our customers and employees.
• Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf?.
• With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.
• Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Ensure store condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Open and close the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader's absence.
• Additional duties that may be necessary in the absence of the Store Team Leader or Assistant Team Leader

KNOWLEDGE and SKILLS:

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash, facility, and safety control policies and practices.
• Knowledge of cash handling procedures including cashier accountability and deposit control.

WORK EXPERIENCE and/or EDUCATION:

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS:

• Frequent walking and standing.
• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing (using ladder).
• Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings.
• Fast-paced environment; moderate noise level.
• Exposure to strong scents and fragrances
• Occasionally exposed to outside weather conditions.
• Occasionally exposed to wet floor surfaces.
• Occasionally exposed to household and industrial cleaning solutions.

pOpshelf is an equal opportunity employer

Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details.

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• Assembling Aerospace products consisting of various components
  
• Enter data into MRP system using a computer.
  
• Actively participate in cross training program to improve and broaden skill set.
  
• Perform other responsibilities as required.
  

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• \"Restrictions imposed by federal export control laws may limit this job opportunity to candidates who are a 'U.S. Person', which includes U.S. citizens, U.S. nationals, U.S. permanent residents, individuals granted asylum in the United States, and refugees in the United States, or who otherwise can qualify for a license that permits them to hold the position.\"
  
• Requires a high school education or equivalent experience. Ability to read work instructions in English, and strong math skills required.
  
• Reliability - attendance is a critical qualifications, we need a person who is able to arrive at work on time and work their scheduled shift
  
• May require 0-2 years of experience in the field, previous assembly experience preferred. Capable of entering data into ERP system. Ability to read and interpret component prints.
  
• Ability to verify part conformity using micrometers, calipers, dial indicators, and other gauges.
  
• Ability to perform repetitive tasks and lift/move up to 50lbs occasionally. May be required to stand for entire shift.
  

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• Competitive Hourly Wage
  
• Matching 401(k) contribution
  
• Medical/Dental/Vision Insurance - Start day 1
  
• Short-Term and Long-Term Disability Insurance
  
• Accidental Death and Dismemberment Insurance
  
• Life Insurance
  
• Flexible Spending Accounts (Medical and Dependent Care) & Health Savings Accounts
  
• Critical illness and Accident Insurance, as well Life Insurance, and an EAP
  
• Educational Reimbursement
  

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• Medical, Dental, Vision and Prescription Drug Coverage
  
• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
  
• Paid Time Off and Holidays
  
• 401k Retirement Plan with Matching Employer Contributions
  
• Life and Accidental Death & Dismemberment (AD&D) Insurance
  
• Paid Leaves
  
• Tuition Assistance
  

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

• Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
• Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
• Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
• Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
• Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
• Complete Omni-Channel orders daily.
• Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
• Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
• Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
• Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
• Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
• Supervise and delegate tasks to Sales Associates in the absence of management.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Follow all opening and closing procedures.
• Observe associate performance and provide timely and appropriate feedback to the store management.

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

• Exceptional guest service skills.
• Provide genuine and friendly assistance to every guest during each visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Work in a fast-paced, rapidly changing environment.
• Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
• Operate the POS computer system and properly complete the required paperwork.
• Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
• Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
• Problem-solving skills and judgment abilities.
• Follow instructions furnished in written, oral, or diagram form.
• Deliver bank deposits following loss prevention safety guidelines.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
• Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
• Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Pay:

$15.50 - $18.25

• Responsible for the day-to-day operations of the entire Salon & Spa, including:
  • Outstanding guest service expectations,
  • Organizing the day/week/month (scheduling)
  • Conduct daily walk-throughs,
  • Cultivate and maintain the Tricoci culture of community, trust, innovation, development, and growth opportunities.
  • Driving sales goals in both services and products,
  • Troubleshooting as changes happen throughout the day.
• Manage your business through key performance indicators (KPIs) and P&L, ensuring overall profitability of the location.
• Effectively communicate job responsibilities, performance expectations, guest service standards, and company policies/guidelines to all team members.
• Perform opening and closing duties as needed, following established procedures.
• Review and prepare weekly work schedules and approve service schedule changes and requests for time off to ensure adequate coverage.
• Conduct sales audits, monitor sales data, and prepare bank deposits.
• Assist in the recruitment and training process for team members.
• Maintain standards to ensure safety and maintenance and compliance with all state licensing and health requirements.
• Perform various administrative functions and tasks as assigned by the General Manager.

• 3+ years of management experience in a high-volume retail, beauty/spa or retail or service environment.
• Strong organizational skills and attention to detail with a focus on results.
• Strong communication, excellent communication skills and organizational skills.
• Ability to multitask and thrive in a fast-paced, high energy and evolving environment.
• Proven analytical, problem-solving, and decision-making skills, to handle critical situations utilizing good judgment and professionalism.
• An aptitude for creating and maintaining an environment of collaboration and teamwork.
• Time management skills with the ability to set clear goals, communicate goals and provide feedback/coaching, monitor productivity goals, and evaluate results and meet deadlines.
• Motivated self-starter who can work independently and be a team member within the company.
• Flexible and available to work varied shifts, including evenings and weekends.

• Standing or walking in the Salon & Spa for prolonged periods of time.
• The ability to lift up to twenty-five pounds.
• Regularly reach, bend, squat, and other physical movements.
• Regularly exposed to scents, odors, or fumes from various treatments.

• Comprehensive Medical/Rx insurance with virtual visits available for your well-being
• Dental and Vision insurance
• Company matching 401(k) Plan
• Health Savings Account (HSA) with generous employer match
• Flexible Spending Account (FSA) for health, dependent and commuter benefits
• 100% employer-paid Basic Life insurance + option to purchase supplemental coverage for you and your family
• 100% employer-paid Long-term disability insurance (LTD)
• Short-term disability (STD)
• Critical Illness, Group Accident and Hospital Indemnity insurance available
• Paid Time Off including Vacation, Holidays, and Paid Leave
• Wellness benefits including EAP with 5 free sessions (per situation)
• Growth opportunities within a diverse, inclusive and fun working environment!

Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?

We're grounded and growing. Based in Chicago, Pharmacann Inc. operates dispensaries and production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit .

The Cannabis Sales Consultant (CSC) is responsible for creating a world-class customer experience for all customers. The CSC will promote a positive, customer service-oriented, and compliant work environment. This position is accountable for executing initiatives that achieve all hospitality goals at the retail PharmaCann location.

The CSC is responsible for compliance with all policy and procedures and all other operational objectives of the business, as well as executing visual standards and presentation needs to customer requirements, product performance, along with sales and marketing objectives. The CSC must be passionate about their role and have a strong willingness to help people become educated about cannabis.

Duties and responsibilities or (Essential Functions)

• Meet & exceed personal sales volume and KPI goals.
• Assist in building a great company and business that disrupts the traditional retail model and embrace change.
• Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
• Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
• Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.
• Proactively answer customer questions and ensure knowledge of products and usage.
• Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
• Accountable for accurately utilizing PharmaCann's Point of Sale system.
• Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
• Execute PharmaCann's dispensary protocols including safety protocols.
• Complies with all security, safety, and legal requirements.
• Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
• Maintain a clean and organized point of sale area.
• This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
• Dependent upon the state and/or location, this position may be required to hold a current driver's license and maintain a good driving record.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

• Minimum 21 years of age (or as required by state regulations)
• A minimum of a High School diploma is required.
• Minimum 2 years' experience with customer service in a fast-paced retail environment
• Strong analytical skills to assess data, facts, and figures
• Intermediate-level math skills
• Proven expertise and experience to accurately manage a register
• Exceptional customer service skills
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.
• Strong computer-based skills
• Dynamic interpersonal and communication skills
• Business-minded personality
• A highly self-motivated and ethical individual
• Valid driver's license and ability to successfully pass a Motor Vehicle Record background check (state specific)

Working conditions

• This job operates in a professional retail store environment.
• This role routinely uses standard office equipment such as computers, phones, and photocopiers.
• This position requires weekends, nights, overtime as needed, holidays, and flexible work availability.
• May require minimal travel.
• May be required to work outdoors and/or during inclement weather.

Physical requirements

While performing the duties of this job, the employee is regularly required to read, speak, and listen. This employee is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms. This employee is required to use a phone and may be required to lift up to 50 pounds.

Direct reports

N/A

All your information will be kept confidential according to EEO guidelines.

PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

Director of Manufacturing Operations

Location: Hybrid / On-site (as required)

Reports to: COO

The Director of Manufacturing Operations is responsible for end-to-end manufacturing execution and scale for DeNova Detect’s life-safety product portfolio. This role ensures that products are built safely, on time, on cost, and in compliance, while building a resilient manufacturing ecosystem capable of supporting rapid growth across retail, commercial, utility, and legislative-driven demand.

This leader serves as the operational bridge between engineering, supply chain, quality, regulatory, and commercial teams, translating product strategy into reliable, scalable production.

Core Responsibilities

Manufacturing & Production Leadership

• Own global manufacturing strategy across internal and contract manufacturing partners
• Establish and manage production plans aligned with sales forecasts and launch timelines
• Ensure consistent achievement of cost, quality, delivery, and yield targets
• Lead capacity planning to support demand surges driven by retail promotions, legislation, or national media exposure
• Drive continuous improvement using Lean, Six Sigma, or similar methodologies

Contract Manufacturer & Supplier Management

• Select, onboard, and manage contract manufacturers (CMs) and key component suppliers
• Negotiate manufacturing agreements, pricing, lead times, and service-level expectations
• Implement performance scorecards for CMs and suppliers (OTIF, quality, cost, responsiveness)
• Conduct regular audits and business reviews to ensure compliance and risk mitigation

Quality, Compliance & Regulatory Readiness

• Ensure manufacturing processes comply with all applicable standards and certifications, including:
• UL /ETL (as applicable)
• State and federal life-safety regulations
• Partner with internal teams to support certifications, audits, and change control
• Ensure all NCE Quality Control metrics are met or exceeded
• Implement continuous improvement process for quality and manufacturing
• Own manufacturing-related corrective actions (CAPAs), root cause analysis, and preventive controls

New Product Introduction (NPI) & Scale-Up

• Lead manufacturing readiness for new product introductions from pilot builds through mass production
• Partner with Engineering on DFM/DFA, tooling decisions, and test strategies
• Establish production validation, ramp-up plans, and early yield stabilization

Cost Management & Margin Expansion

• Drive COGS reduction initiatives without compromising safety or quality
• Optimize labor, materials, tooling, and logistics costs
• Support margin expansion initiatives tied to volume growth and supplier consolidation

Risk Management & Business Continuity

• Identify and mitigate manufacturing risks (single-source suppliers, geopolitical risk, capacity constraints)
• Develop contingency plans for supply disruptions, demand spikes, or quality events
• Support inventory strategy decisions in collaboration with Supply Chain and Finance

Leadership & Cross-Functional Collaboration

• Serve as a key operational voice in executive planning and growth discussions
• Collaborate closely with our Japan Engineering Team, Sales and Marketing

Required Qualifications & Experience

• Bachelor’s degree in Engineering, Operations Management, or related field
• 10+ years of progressive experience in manufacturing operations, preferably in:
• Consumer electronics
• Life-safety, IoT, or regulated hardware products
• Proven experience managing contract manufacturers and global supply partners
• Strong working knowledge of regulated manufacturing environments
• Demonstrated success scaling production in high-growth environments

Preferred

• MBA or advanced degree
• Experience with UL-listed or safety-critical products
• Lean Six Sigma certification
• Experience supporting national retail or utility-driven distribution models

This role is critical to DeNova Detect’s ability to save lives at scale. As demand grows through retail expansion, legislative adoption, and national awareness campaigns, the Director of Manufacturing Operations ensures that every product shipped meets the company’s promise of safety, reliability, and trust.

About the Company

We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

About the Role

We are seeking a dynamic and results-driven Sales Director to lead our sales team in promoting and selling accommodations and services within our assisted living community. The Sales Director will play a crucial role in developing and implementing strategic sales plans, driving revenue growth, and ensuring exceptional customer service to prospective residents and their families.

Responsibilities

• Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
• Sales Strategy: Develop and execute strategic sales plans to achieve and exceed occupancy and revenue targets.
• Team Leadership: Lead, train, and motivate the sales team to achieve individual and collective sales goals. Provide guidance and support for ongoing professional development.
• Customer Relationship Management: Build and maintain strong relationships with prospective residents, their families, and referral sources. Provide personalized guidance and information about our retirement home offerings.
• Marketing Initiatives: Collaborate with the marketing team to develop and implement effective marketing campaigns, promotional events, and outreach strategies to generate leads and increase brand visibility.
• Market Analysis: Conduct market research and stay updated on industry trends and competitor activities. Use this information to adjust sales strategies and identify new business opportunities.
• Sales Performance Tracking: Monitor sales metrics, analyze performance data, and prepare regular reports to assess progress towards targets. Implement corrective actions as needed to ensure sales objectives are met.
• Budget Management: Assist in the development of sales budgets and effectively manage resources to maximize sales productivity and ROI.
• Compliance and Documentation: Ensure compliance with all relevant regulations, contracts, and documentation related to sales agreements and resident contracts.
• Collaboration: Work closely with internal departments such as operations, finance, and administration to ensure a seamless transition for new residents and maintain high standards of service delivery.
• Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).
• Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.

Qualifications

• Bachelor’s degree required in a relevant field such as marketing or business administration.
• Five years’ experience in sales, in a leadership or management role.
• Proven experience in sales management, preferably in the senior living industry or real estate, with a track record of meeting or exceeding sales targets.
• Excellent written and verbal communication skills.
• Proven ability to drive the sales process from start to finish.
• Proficient in Microsoft Office Products, focus on Excel, Word, and Outlook.
• Ability to travel as needed.
• Understanding of legal and ethical requirements regarding sales contracts and agreements.
• Knowledge of the senior living industry, including familiarity with various types of senior housing options.
• Experience in creating and executing successful marketing campaigns.
• Must have strong understanding of the English language, sufficient to read and write.

Physical Qualifications

• Walk/Stand – must be able to continuously walk and stand.
• Environment Condition – must be able to perform work both inside and outside.
• Sit – sit infrequently.
• Lift - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Carry - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Push - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Climb – must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available.
• Bend – must be able to bend at the waist, knees, hips, and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more.
• Squat – must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less.
• Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.

Pay range and compensation package

Compensation details are not provided in the job description.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.