Sales Jobs in Monterey County, CA

Job Description

The Monterey Plaza Hotel & Spa is a luxury property within the Woodside Hotel Group collection. This 282-room property has four penthouse suites, over 30,000 square feet of meeting space.

We are seeking a Meetings & Events Manager to join our award-winning team. The Meetings & Events Manager is responsible for the management of group business after booking by the Sales department; generally, for groups with more than twenty-one (21) sleeping rooms. They will also respond to telephone and online requests for bookings and service of social events and weddings. These responsibilities include client development to ensure profitable events and functions, repeat and referred business. Accordingly, they upsell menus, suggest décor, floral, spa treatments, entertainment, and other enhancements to achieve their sales and guest satisfaction goals. They are a liaison between the hotel’s business interests, hotel personnel, and the group client. The Meetings & Events Manager represents the Monterey Plaza Hotel & Spa in a manner that enhances the reputation of the hotel within their market segment, the local community, and within the industry.

ESSENTIAL FUNCTIONS

1. Executes their market segment’s business plan utilizing hotel assets. Manages client relations, upsells, and represents the hotel and market segment according to luxury property and Monterey Plaza Hotel & Spa standards.
2. Ensures profitable contracts are implemented on behalf of the hotel by regularly reviewing banquet event order details, attending pre-conference and other planning meetings, addressing required food and beverage contribution. Strategies to achieve or exceed their budgeted market segment goals quarterly. Regularly meets with the Director of Meetings & Events to evaluate client development efforts and strategize how to maximize spend.
3. Maximizes sales and service by guiding clients through the finer details of events planning; suggests appropriate room sets, décor, floral, linens, and audio-visual requirements, and menus, spa experience, and other hotel services. Upsells food and beverage.
4. Responsible for guest relations as it pertains to their market segment, which includes development of both prospective and existing business. Conducts site inspections with a guided tour offering detailed descriptions of services offered for potential and definite business by either a pre-arrangement or walk-in basis.
5. Contacts clients to complete the resume questionnaires, review hotel policies and procedures, and finalize their banquet event order including completing special arrangements such as golf tee times, spouse tours, spa treatments, and restaurant reservations. Ensures client’s deposits are received. Confirms completed rooming lists, special arrangements, amenity requests, and menus and distributes all information as required.
6. Creates, writes, proofs, and distributes banquet contracts, banquet event and change orders, room diagrams, and conference resumes. Processes accurate and timely information throughout the hotel as it pertains to their market accounts, performance results and future business. Ensures all on a need-to-know basis are appropriately informed in a timely manner. Completes all reports in a timely and conscientious manner as required or upon request.
7. Ensures Banquets billing information is relayed to Accounts Receivable in a manner that is both accurate and timely. Gives direction to the Banquet Captains to ensure the efficiencies of their respective positions are met as it relates to meeting and exceeding service expectations.
8. Responsible to check banquet room set-ups against banquet event order specifications. Acts as the client liaison with the banquets operational team to ensure functions run smoothly and according to the client’s expectations. Introduces client to the Banquet Captains to ensure the efficiencies of their respective positions are met as it relates to meeting and exceeding the guest’s expectations.
9. Initiates consistent relevant communication with the Banquet Captains, Banquet Sous Chef, the senior Food & Beverage and Rooms management teams in addition to the senior Sales management team with respect to associate performance, client needs, sales efforts, and results.
10. Attends weekly Meetings & Events, Department Head, and Sales & Marketing meetings. Represents the hotel at pre-cons, site visits, trade shows, and other meetings as necessary or as directed.
11. Works cooperatively and in coordination with all other hotel departments and third-parties to deliver exceptional guest service to a luxury property standard.
12. Observes all safety protocols and holds others accountable to hotel and departmental safety standards and procedures.
13. Completes other duties and special projects as assigned.

ADDITIONAL RESPONSIBILTIIES

• Attends post-conference meetings when possible and records client preferences and send thank you notes to the client. Ensures a thank you is emailed along with an evaluation survey.
• Ensures key details have been arranged according to banquet event order specifications and will meet or exceed guest expectations.
• Introduces key guest contacts and meeting planners personally to the operational team responsible for their function. Acts as an on-site liaison for clients.
• Due to the nature of the hospitality industry, they will be required to work a flexible schedule that meets business demands. While the schedule will primarily be Monday through Friday, the schedule may include weekend or holiday shifts.

TRAVEL

This position may travel occasionally for sales blitzes; trade shows or for departmental meetings. Any required travel is primarily local during the business day. Some out-of-area travel may be required and must be pre-approved by the Director of Meetings & Events.

QUALIFICATIONS

• Must have previous or current sales experience and computer experience.
• Long hours sometimes required.
• Good time management skills, the ability to build rapport, upsell, negotiate and close business is critical.
• Working knowledge of Amadeus/Delphi (Salesforce) and MS Office programs, such as Excel, Word, and Outlook is also needed.
• Ability to type a minimum of 50 words per minute, proofreading skills.
• Must be able to communicate with all departments effectively and efficiently.
• Ability to work independently and have good time management skills.
• Ability to work a flexible schedule, including evenings, weekends and holidays, is required.
• Must have high degree of attention to detail, organizational skills, excellent communication skills (both oral and written).
• Strong leadership capabilities and the ability to build client relationships with internal and external customers.
• The position requires a high level of professionalism.

REQUIRED EDUCATION AND EXPERIENCE

High School diploma or GED needed.Two to four-year college undergraduate degree is preferred or the equivalent in work experience. Previous convention services, sales or catering experience is preferred. Hotel experience is strongly preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position operates in varied environments, which may include home office, client offices, various modes of transportation, hotel and conference trade shows, and site visits. They will routinely use standard office equipment such as computers, phones, photocopiers, and filing cabinets. The position requires traveling to and from businesses resulting in prolonged sitting in a car, airport or plane, or in an office.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions and extreme cold. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

PAY SCALE

The pay scale for this position is $36.58 per hour and bonus eligible. This is the pay rate for this position that the Hotel reasonably expects to pay.

Monterey Plaza Hotel and Spa is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.

Creative Product Developer for Innovative Classroom Educational Products

We are seeking a dynamic and experienced Product Developer to join our team, playing a pivotal role in shaping the future of early childhood education through the creation of engaging and innovative classroom products. As a Product Developer, you will be responsible for driving the development and manufacturing of cutting-edge educational materials, from concept to completion, ensuring they meet the highest standards of quality, safety, and functionality.

Key Responsibilities:

• 
  
• Innovative Concept Development: Bring new and exciting early childhood product concepts to life, providing valuable input on design, functionality, and aesthetics. Collaborate with cross-functional teams to refine and enhance product ideas.
  
• Market Insight and Trends: Stay at the forefront of industry trends by analyzing market competition, sales data, and emerging educational needs. Identify new opportunities to enhance our product assortment and maintain a competitive edge.
  
• Effective Communication: Clearly communicate product concepts through well-articulated written and verbal communication, supported by recognizable sketches. Work closely with Buyers, Category Managers, and Management to ensure a shared vision for product development.
  
• Supplier Collaboration: Manage relationships with domestic and foreign vendors, ensuring clear communication of product construction details and expectations. Negotiate prices and minimum order quantities to meet company and department goals.
  
• Quality Assurance: Collaborate with internal Quality Assurance teams to uphold safety and quality standards during the development process. Evaluate product samples and prototypes, providing constructive feedback to vendors while staying on budget and deadline.
  
• Project Management: Handle multiple projects at various stages of development, meeting web and catalog deadlines. Utilize organizational skills to track and manage product details through regular status reports.
  
• Team Collaboration: Work both independently and collaboratively, contributing expertise to the team, actively participating in discussions, and accepting guidance when necessary. Foster a positive and collaborative working environment.
  
• Representative Role: Represent the Product Development and Merchandising departments in product presentations, sales meetings, and trade shows. Contribute to marketing strategies and occasional trade show set-ups.
  
• Continuous Learning: Stay updated on retail trends, including retail math concepts of cost, retail, and margin. Actively engage in professional development to enhance skills and knowledge.
  

Qualifications:

• 
  
• Minimum of 3 years of experience in the early childhood market (ages 0-8).
  
• Experience in product design and development, preferably with materials such as wood, wood laminates, fabric, molded plastics, metal tubing, paper, and chipboard.
  
• Degree in business administration, merchandising, marketing, early education, or related fields is highly desired.
  
• Knowledge of Head Start and Common Core State Standards is a plus.
  
• Proficiency in Adobe Illustrator and MAC Photoshop, along with strong Excel skills.
  
• Familiarity with US safety standards for children's products.
  

Join us in creating a positive impact on early childhood education by bringing your creativity, expertise, and passion to our innovative product development team. If you are excited about shaping the future of learning, we invite you to apply and be a part of our dynamic and collaborative work environment.

Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws

As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.

You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.

You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.

You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.

You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!

You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.

Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

You love AE and Aerie products!

You've led teams in a retail management role previously - #practicemakesperfect!

You can multi-task and have attention to detail; priority-setting and time management are your strong suits.

Business acumen? You've got it!

You have flexible availability - you're available to work when the guest shops!

They work with REAL people - there's nothing like your #AEOFamily.

They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.

They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)

They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

The General Manager (GM) is responsible for the overall financial performance, growth, and operational excellence of a dual-business transportation location consisting of charter services and scheduled airport shuttle operations.

Salary Range: $115,000 - $130,000 + Bonus 

This role is a hands-on leadership position with a primary focus on:

• Revenue growth and business development
• Cost control and margin improvement
• Operational execution and service reliability
• Leadership, accountability, and talent development

The General Manager will lead the turnaround of an underperforming location, drive new charter and shuttle revenue, strengthen local market relationships, and ensure operational standards, safety, and customer experience are consistently met.

The General Manager directly manages the Operations Manager and is expected to carry operational responsibilities in situations requiring additional leadership support, including staffing gaps, high-demand periods, or performance deficiencies.

Key Responsibilities

Financial Performance & P&L Ownership

• Own full P&L responsibility for both charter and airport shuttle operations
• Develop and execute short- and long-term plans to improve profitability and cash flow
• Analyze revenue, labor, fleet utilization, and operating costs; implement corrective actions
• Establish and track KPIs related to revenue growth, margin, on-time performance, customer satisfaction, and safety

Business Development & Revenue Growth (Primary Focus)

• Lead local business development efforts to grow charter revenue, including:
• Corporate accounts
• Universities and schools
• Athletic teams
• Tourism, hotels, event venues, and conventions
• Build and maintain strong relationships with:
• Airport authorities and vendors
• Hotels, travel coordinators, and tourism partners
• Corporate and institutional decision-makers
• Identify opportunities to increase shuttle ridership through:
• Schedule optimization
• Local partnerships
• Pricing and promotional strategies (in coordination with corporate)
• Act as the senior local representative of the company in the market

Operational Leadership & Execution

• Provide oversight and accountability for all daily operations across charter and shuttle services
• Directly manage the Operations Manager, ensuring:
• Effective staffing and scheduling
• Fleet readiness and maintenance compliance
• On-time performance and service quality
• Operation Management:
• Staffing and scheduling decisions
• Dispatch support
• on-call leadership presence
• Ensure consistent execution of company policies, procedures, and service standards
• Drive continuous improvement in operational processes, productivity, and reliability

Safety, Compliance & Risk Management

• Maintain full compliance with DOT, airport authority, and local/state regulations
• Champion a strong safety-first culture, including:
• Accident prevention and response
• Drug & alcohol testing compliance
• Safety meetings and training reinforcement
• Ensure fleet safety, cleanliness, and branding standards are met
• Partner with corporate Safety, HR, and Legal teams as required

People Leadership & Culture

• Set clear expectations, goals, and accountability for the Operations Manager and leadership team
• Address employee relations issues in partnership with HR
• Foster a culture of ownership, accountability, customer focus, and continuous improvement

Reporting & Communication

• Ensure accurate and timely reporting of:
• Revenue and KPIs
• Payroll and labor controls
• Safety and compliance documentation
• Communicate regularly with regional and corporate leadership on performance, risks, and opportunities
• Translate corporate strategy into effective local execution

Qualifications & Experience

• Bachelor’s degree in Business, Transportation, Operations, or related field (or equivalent experience)
• 7+ years of progressive leadership experience in transportation, logistics, hospitality, or a service-driven, multi-site environment
• Proven experience with:
• P&L management
• Business development or sales leadership
• Turnaround or underperforming operations
• Strong understanding of:
• DOT and transportation safety regulations
• Labor management and scheduling
• Fleet-based operations
• Demonstrated ability to:
• Lead through change
• Balance strategic growth with hands-on execution
• Build external relationships that drive revenue
• High level of financial acumen and operational discipline
• Proficient with scheduling, reservation, and reporting systems
• Excellent communication, leadership, and decision-making skills

Physical & Other Requirements

• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays as required
• Travel

The Role: Beyond the Transaction

At Khakis of Carmel, we don’t just sell menswear; we curate lifestyles. Anchoring the coastal enclave of Carmel-by-the-Sea with over 10,000 square feet of world-class luxury, we are an industry leader known for a modern, bold approach to classic style. We are looking for a high-energy professional who understands that true "full service" means anticipating a client’s needs before they even voice them.

We are looking for an individual who grasps the art of the "guest experience"—or if you are simply deeply passionate about the technical craft of menswear and the lifestyle of the modern gentleman. You don’t just "work retail"; you are excited to create and manage a portfolio of clients who trust your eye and your expertise.

If you have a background in hospitality, fine dining, luxury automotive, or specialty sales, and you possess an innate "hospitality gene," we want to talk to you. You don’t need a background in folding shirts—you need a passion for excellence and the drive to manage a book of business that exceeds $100k in earning potential.

What You’ll Do

• Curate the Experience: Provide a "white glove" level of service that turns a first-time visitor into a lifelong client.
• Build Your Business: Act as an entrepreneur within our walls. You will manage client relationships, understand their travel and social calendars, and proactively reach out with personalized recommendations.
• Master the Product: Become an expert on our premier selection of global brands and world-class private labels.
• Collaborate: Work within a high-performance team where "team player" isn't a buzzword—it’s how we ensure the store remains a world-class destination.
• Operational Excellence: Maintain the aesthetic integrity of the shop and execute store procedures with precision and tech-savviness.

Who You Are

• The Experience Expert: You have 3+ years of experience in a high-touch, specialty service B2C environment (consumer focused Hospitality, Sales, Concierge, etc.).
• Culturally Fluent: You understand the luxury lifestyle. You can converse easily with global travelers and local clients alike.
• The Closer: You are motivated by results. You thrive in a "high-ceiling" environment where your income reflects your effort.
• The Professional: You are punctual, tech-proficient (iPad/POS), and possess the communication skills required to represent a premier brand.
• Flexible: You understand that luxury doesn't sleep on the weekends; you’re available when our clients need you most.

The Rewards

• Top-Tier Compensation: Base salary plus a generous commission structure with potential to earn over $100k annually.
• Full Security: 100% Company-paid Medical, Dental, and Vision.
• Future Planning: 401(k) savings plan with a Company Match.
• Work-Life Balance: Paid vacation to recharge.
• Perks: Relocation assistance (for the right candidate) and exceptional clothing discounts to ensure you look as sharp as the advice you give.

Company Description

Khaki's of Carmel is a renowned menswear destination, merging classic styles with modern flair to cater to locals and visitors. Known for its commitment to craftsmanship and authenticity, the store offers a curated selection of high-quality clothing, from American-made pieces to some of the most luxurious brands worldwide. With a strong emphasis on customer service and attention to detail, Khaki's provides a unique and personalized shopping experience. The store is driven by a dedicated team and a shared passion for innovation, teamwork, and community values, reflecting its deep connection to the Carmel area.

Role Description

This is a full-time, on-site role for a Wardrobe Consultant based in Carmel, CA. The Wardrobe Consultant will work directly with customers to provide personalized fashion consulting services, share product knowledge, and assist in styling and selecting clothing to meet individual needs. Responsibilities include maintaining exceptional customer service, participating in sales, understanding merchandise details, and ensuring the store’s ambiance aligns with the company’s standard of excellence.

Qualifications

• Strong knowledge of apparel and merchandise, with a keen interest in fashion and product curation
• Proven experience in fashion consulting and wardrobe styling for diverse clientele
• Excellent communication and interpersonal skills to provide outstanding customer service
• Sales expertise with demonstrated ability to meet or exceed targets
• Ability to build strong customer relationships and provide personalized shopping experiences
• Flexible availability to meet the needs of a retail environment, including weekends
• Passion for menswear and attention to detail for creating high-quality customer outcomes
• Prior experience in retail or luxury fashion is a plus

Accounts Receivable Associate - Excelligence Learning Corporation

On-site | Monterey, CA | Monday-Friday, 6:00 AM - 2:30 PM PST

Are you detail-oriented, customer-focused, and ready to grow your career in accounting? Excelligence Learning Corporation-a national leader in educational products and solutions-is seeking an Accounts Receivable Associate to join our Accounting team in beautiful Monterey, CA.

This role plays a key part in ensuring our customers, schools, and partners experience smooth and accurate billing, while supporting the financial health of our company. If you thrive in a fast-paced, team-oriented environment and enjoy solving problems with professionalism and a touch of good humor, we'd love to hear from you!

What You'll Do

• 
  
• Verify and process billing information with accuracy.
  
• Release and monitor orders in the JDA system to keep customer transactions moving smoothly.
  
• Provide exceptional customer service by handling calls, emails, and account inquiries (payments, balances, credits, etc.).
  
• Communicate with customers about payment issues, credit card declines, and address updates.
  
• Process credit memos, refund checks, purchase order vouchers, W-9 vendor applications, and tax-exempt certificates.
  
• Support internal teams by handling requests from Customer Service and Sales.
  
• Review and resolve account issues, including credit limits and outstanding balances.
  

What We're Looking For

• 
  
• Education/Experience: High school diploma (or GED) plus 2+ years of accounts receivable or billing experience (or equivalent).
  
• Strong organizational and multitasking skills-you can juggle deadlines and stay accurate.
  
• Exceptional written and verbal communication skills.
  
• Proficiency with office software and tools (including 10-Key, typing 30-35 wpm, and willingness to learn new systems).
  
• Team-oriented with a positive, adaptable mindset and problem-solving skills.
  

Why Join Excelligence?

At Excelligence, you'll be part of a company making a difference in early childhood education while enjoying:

• 
  
• Competitive salary + benefits
  
• Medical, dental, vision, and life insurance
  
• 401(k) with company match
  
• Paid time off + 12 paid holidays
  
• Parental leave and employee assistance programs
  
• Educational assistance to support your growth
  
• A supportive, collaborative work culture where your contributions matter
  

Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.

Salary Range Minimum

62,905

Salary Range Maximum

104,650

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy’s standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy’s fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

• Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences
• Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency
• Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results
• Manage selling support, including the stockroom, signing, equipment, and merchandising
• Support other operational areas such as OMNI, Style, and Asset Protection
• Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
• Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas
• Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues
• Work a flexible retail schedule, including days, evenings, holidays, and weekends
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

Communication Skills: Consistently clear and effective communicator, writer, and presenter

Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

• Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
• Candidates with a High School diploma or equivalent are encouraged to apply.
• 3-5 years of management experience in retail
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
• Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
• May involve reaching above eye level
• Requires close vision, color vision, depth perception, and focus adjustment
• Able to work a flexible schedule based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Location

• On the road: Monterey / Santa Cruz / Central Coast North

About the Company

We are partnered with a specialty infusion pharmacy that operates dedicated infusion suites supporting patients and providers throughout California. They offer a comprehensive range of infusion therapies for individuals managing both chronic and acute medical conditions. Their mission is to deliver safe, effective, and patient‑centered care. Their pharmacy and clinical teams are committed to ensuring every patient receives personalized attention and exceptional support.

They cultivate a collaborative, supportive workplace where team members are encouraged to work together toward shared goals. They look forward to welcoming a motivated professional who is ready to grow and advance in their career.

This position will play a key role in developing, executing, and reporting sales development initiatives to the Regional Sales Director. This position will focus on building and strengthening relationships across a broad network of partners, including pharmaceutical representatives, health systems, local health plans, and independent practice associations (IPAs).

About the Role

As a chronic disease specialist, with a focus on IVIG you will collaborate closely with a talented sales team to expand the IVIG business throughout California by identifying high volume referral sources. The chronic account executive will develop, execute, and report to the Regional Sales Director on sales development to plan and to develop a broad spectrum of partners including pharmaceutical representatives, health systems, local health plans, and IPAs.

Key Responsibilities

Sales and Promotion:

• Drive awareness and sales of IVIG therapies among healthcare professionals, hospitals, clinics, and other medical facilities.
• Identify high‑potential clients within assigned territories, schedule meetings, and evaluate their suitability for partnership.
• Develop and implement a targeted sales strategy with clearly defined accounts and measurable objectives.
• Conduct consistent follow‑up with all accounts to ensure satisfaction and uncover additional growth opportunities.
• Take ownership of resolving issues related to referral sources and related support services.
• Actively participate in key industry and professional organizations to increase company visibility and expand business opportunities.

Product Knowledge:

• Maintain comprehensive knowledge of IVIG therapies and the disease states they address.

Customer Relationship Management:

• Build, strengthen, and maintain strong, long‑term customer relationships.
• Ensure internal teams are informed about priority accounts and specific client needs to support optimal patient care.

Market Analysis:

• Stay updated on market dynamics, competitor activities, and customer preferences to identify strategic opportunities for growth.

Compliance:

• Guarantee adherence to regulatory mandates, company protocols, and industry benchmarks in sales and promotional endeavor.
• Regularly perform quality assurance tasks such as reviews, meetings, reports, and result observations, aligning with professional practice norms and regulatory mandates.

Qualifications

• Experience in healthcare sales, ideally within neurology, immunology, infectious diseases, or rare disease specialties.
• Demonstrated ability to build strong relationships, negotiate effectively, and consistently achieve sales targets.
• Excellent communication, presentation, and persuasion skills.
• Proven success collaborating with cross‑functional teams.
• Strong organizational and time‑management abilities, with the capability to prioritize responsibilities, manage multiple initiatives at once, and meet deadlines.
• Commitment to ethical conduct, regulatory compliance, and maintaining the highest standards of professional integrity.
• Solid understanding of healthcare reimbursement processes, industry regulations, and market trends related to infused therapies and injectable treatments.
• Willingness to travel extensively within an assigned territory to meet with healthcare professionals and participate in conferences, community outreach, and related engagements.

Required Skills

• Experience working within the chronic disease space, especially with IVIG and other therapies.
• Established physician network within the Monterey / Santa Cruz / Central Coast North territory.

Pay range and compensation package

• $120,000-$170,000
• Uncapped commission structure.

Equal Opportunity Statement

Join a rapidly growing healthcare organization recognized for its strong performance and expanding presence. Work with supportive leadership that encourages professional development and fosters a collaborative, team‑oriented culture. Become part of a compassionate group dedicated to delivering outstanding patient care. As the organization continues to expand across California, new opportunities for career growth will continue to emerge. Their infusion centers are being thoughtfully designed with clean, modern, and innovative features to create a comfortable, welcoming environment for both patients and staff.

Benefits

• 401(k)
• Dental Insurance (Pediatric only)
• Health Insurance
• Paid time off
• Car allowance

Director of Culinary Operations

About La Crème

La Crème Luxury Catering is Monterey County’s only certified green, high-end, concierge-level catering company with exclusives at premier venues including The Holly Farm and WeatherTech Raceway Laguna Seca, plus our flagship oceanfront venue, Crema on Ocean View. Known for exceptional hospitality, seasonal California cuisine, and mind-blowing presentations, La Crème has been wowing clients since 2011.

Position Summary

The Director of Culinary Operations oversees all culinary operations across La Crème Catering and Crema on Ocean View. This role blends high-level leadership with hands-on execution.

You will lead menu development, production planning, food quality, kitchen systems, ordering, sanitation, event execution, and team leadership for a dynamic multi-venue catering company. You will collaborate closely with the CEO, General Manager, and sales team to ensure culinary excellence at every event — from multi-day luxury weddings to large-scale corporate activations at WeatherTech Raceway.

This position is ideal for a creative, inspired chef who lives for beautifully executed seasonal food, thrives in high-production environments, and loves creating food that wows.

Key ResponsibilitiesCulinary Leadership & Menu Development

·       Lead culinary vision for La Crème Catering and Crema on Ocean View.

·       Create modern, seasonal, high-end menus that impress visually and in flavor.

·       Maintain La Crème’s identity as the only certified green caterer in the region.

·       Stay current on culinary trends, plating styles, techniques, and innovation.

Kitchen Operations & Production Management

·       Oversee all prep, production notes, timelines, and pack lists.

·       Manage high-production catering kitchen at 1184 Forest Ave, Suite G.

·       Maintain impeccable cleanliness, organization, and hygiene standards

·       Develop and implement SOPs, recipe books, portioning guidelines, and efficiency systems.

·       Optimize prep hours, workflow, labor, and cost structure.

Ordering, Sourcing & Inventory

·       Place orders with local farms, purveyors, and artisans, prioritizing seasonal and sustainable

ingredients.

·       Track inventory, manage waste, and oversee zero-waste kitchen practices.

·       Maintain strong relationships with local producers and specialty vendors.

·       Ensure accuracy and cost control through detailed ordering and receiving systems.

Event Execution

·       Lead on-site culinary execution for weddings, corporate events, tastings, and large-format activations.

·       Manage off-site kitchen builds, equipment lists, and service flow.

·       Collaborate closely with event supervisors and service captains to ensure seamless events.

Team Training & Leadership

·       Train, coach, and mentor kitchen team members.

·       Build a positive, calm, organized, excellence-focused kitchen culture.

·       Oversee scheduling, task delegation, and accountability.

·       Maintain consistency in presentation, flavor, and hospitality.

Cross-Department Collaboration

·       Work closely with CEO (Tamie), GM, and sales/event planning teams.

·       Attend tastings, support BEO development, and help create unforgettable client experiences.

·       Contribute to menu proposals, costings, and new program development.

Qualifications & Experience

·       Minimum of 5 years in a senior chef or culinary leadership role.

·       Required: High-end catering experience, including off-site production.

·       Proven experience running a high-volume, multi-event production kitchen.

·       Strong systems-building, organizational, and logistical planning skills.

·       Excellent communication and leadership abilities.

·       Deep understanding of seasonal California cuisine and premium ingredients.

·       Ability to stay calm and effective in fast-paced, high-pressure environments.

·       Flexible schedule including nights, weekends, and event days.

·       Strong, healthy physical stamina — must be able to stand, lift, move, and work long, high-energy shifts when needed.

·       Someone who embraces an active, healthy lifestyle and takes pride in being physically capable, resilient, and ready to lead from the front.

·       Valid driver’s license required.

What Makes This Role Exceptional

·       Lead culinary operations for a beloved, top-tier, luxury catering brand.

·       Oversee and shape menus for La Crème Luxury Catering, WeatherTech Raceway events, and

our newly acquired venue.

·       Collaborate with a passionate, creative owner who loves food and design.

·       Influence multiple revenue streams on a growing hospitality platform.

·       Be part of a company with a 14-year reputation for excellence and creativity.

Compensation

·       $95,000 to $125,000 Depending on experience.  

·       Health benefits reimbursement.

·       PTO- Three weeks per year.

·       Opportunity for advancement as the company expands