Sales Jobs in Monroe Ohio

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
• Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
• In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
• Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

Qualifications*

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Company Overview

At Pioneer, you're more than an employee, you’re an owner. As a 100% employee-owned company, everyone shares our success through our ESOP retirement plan. We specialize in custom unitized curtain wall systems and are known for our innovative designs, award-winning technology, and commitment to quality. With offices across the Midwest and East Coast, we’re growing—and so can your career.

Pioneer provides a comprehensive benefits package for full-time employees, which includes medical, dental, vision, critical illness, and accident coverage. The company also offers employer-paid life insurance, short- and long-term disability, an Employee Assistance Program (EAP), tuition reimbursement, and a 401(k) plan with a 4% company match. Committed to supporting work-life balance, Pioneer offers flexible work schedules to help employees thrive both professionally and personally.

Join a team that values your voice, invests in your future, and celebrates your success.

Job Summary

This role is responsible for developing and maintaining detailed production schedules across long-, mid-, and short-term planning horizons to ensure efficient manufacturing of curtain wall units. The goal is to meet customer expectations and field installation timelines. The position involves close coordination with Project Managers, Engineering, and Shop personnel to maintain schedules, generate accurate status reports, and support profitability. Additionally, this role oversees the Quality Control function, leads shop support staff, and manages the Release Management Program. Occasional travel using a company or personal vehicle may be required.

Key Responsibilities

Production Planning & Scheduling

• Collaborate with Project Managers, Engineering, and Shop teams to create and manage a 1-month and 12-month Master Production Schedule.
• Optimize shop capacity and align production with field installation needs.
• Adjust schedules to accommodate delays or unforeseen issues.
• Maintain a long-term capacity plan to support equipment and staffing decisions.
• Schedule workflow for each Shop Department based on manufacturing sequences and lead times.
• Track and prioritize material schedules from Keymark.

Shop Liaison

• Provide shop capacity data to Sales to support strategic bidding.
• Offer feedback to Engineering on design and functionality issues observed in production.
• Act as a bridge between Shop, Project Managers, and Engineering to resolve escalated issues and prevent recurrence.

Shop Production Support

• Analyze production specs and shop capacity to identify and report scheduling conflicts.
• Recommend solutions for discrepancies between booked and planned capacity.
• Collaborate with shop leadership to meet production quotas.

Quality Assurance

• Ensure compliance with ASTM C 1401 standards.
• Lead the Quality Control Program and supervise QC staff.
• Document defects, investigate root causes, and implement corrective actions.
• Develop customized QC programs and checklists.
• Assess damaged materials for usability.
• Partner with the Resource Group for Air & Water Performance Testing.

Work Order Release Management

• Coordinate with Engineering on release timelines.
• Maintain and troubleshoot the Release Management System for both engineering and production.
• Oversee the release of work orders to the shop.
• Review bunking details with Production Coordinator, Project Managers, and Field teams.
• Perform other duties as assigned.

Qualifications

• High School Diploma required; Bachelor’s degree in Engineering, Construction Management, or related field preferred.
• Minimum of 5 years’ experience in a fast-paced manufacturing environment.
• Skilled in resolving mechanical and software-related issues.
• Strong understanding of engineered manufacturing processes and products.
• Analytical thinker with a collaborative problem-solving approach.
• Excellent interpersonal skills and a hands-on, shop-floor presence.
• Effective communicator with strong conflict resolution abilities.
• Able to perform under pressure and adapt to changing priorities.
• Detail-oriented with strong organizational and communication skills.
• Proficient in AutoCAD, Microsoft Office, and scheduling/planning software.
• Valid driver’s license and safe driving record.
• Must carry insurance as outlined in the Company Driver Policy.

Pioneer Cladding and Glazing Inc. is an Equal Employment Opportunity Employer and E-Verify Compliant. We maintain a drug-free workplace.

About the role:

Recruiting at TQL is an opportunity to build a career with an industry leader of over 9,000 employees, offering an award-winning culture and high earning potential through uncapped bonuses. Our Recruiting team is responsible for finding sales talent nationwide, and you will own the entire candidate search process while managing the needs of your dedicated on-site hiring manager. We pride ourselves on our sense of urgency and our ability to drive results. No experience necessary; we will set you up for success with our best-in-class paid training program.

What’s in it for you:

• $45,000 per year base salary
• Sign-on bonus
• Promotional raise opportunities
• Uncapped bonuses
• The average recruiter doubles their earnings by the end of the third year
• Want to know what the top 20% earn? Ask your recruiter

Who we’re looking for:

• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You have excellent relationship building and communication skills
• You’re coachable and thrive in a metrics-driven environment
• College degree preferred, but not required
• Military veterans encouraged to apply

What you’ll do:

• Cultivate relationships and maintain strong communication with candidates, hiring managers, team members, and business partners to fill positions with the best talent
• Generate a high volume of candidate flow through a variety of sourcing methods
• Conduct phone-screens and manage the entire interview process from sourcing to offer, while ensuring candidates’ initial onboarding experience is seamless
• Document conversations, interview progress, offers and feedback in our Applicant Tracking System (Avature)
• Process paperwork regarding onboarding and dispositioning candidates with a high level of accuracy

What you need:

• Elite work ethic, 100% in-office
• Strong customer focus
• The ability to work with the latest technologies
• The desire to be a part of TQL while contributing to our continued growth

Why TQL:

• Certified Great Place to Work with 900+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Exposure to executive leadership and direct access to all hiring managers
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Where you’ll be: 8488 Shepherd Farm Dr Suite 101 West Chester, OH 45069

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Customer Service Specialist – Supply Chain

Direct Hire

Schedule: Monday–Friday (Remote Fridays) – 8am to 4pm

Reports To: Supply Chain Manager

Industry: Food & Beverage / Specialty Ingredients

Pay Rate Range: Up to $60,000

Position Overview

A client of Insight Global in the Flavors and Fragrances Industry is looking for a Customer Service Specialists to support its growing supply chain and operations team. This is a direct‑hire opportunity ideal for candidates who enjoy being at the center of order management, customer communication, and cross‑functional coordination. This role serves as a key liaison between customers, sales, supply chain, and operations ensuring orders are planned, scheduled, and delivered accurately and on time across both import and export workflows.

Key Responsibilities

• Manage end‑to‑end order processing and order management, from entry through delivery
• Serve as the primary point of contact for customer communication, order status updates, and issue resolution
• Coordinate closely with sales, supply chain, operations, planning, scheduling, shipping, quality, and purchasing teams
• Handle both import and export orders, ensuring proper timelines, documentation, and coordination
• Work backward from customer delivery dates to ensure production, shipping, and logistics milestones are met
• Support operational planning and scheduling activities to maintain service levels and on‑time delivery
• Assist with shipping coordination and follow‑up, including changes, delays, or exceptions
• Maintain accurate order, shipment, and customer data using Microsoft Office tools, particularly Excel
• Contribute to continuous improvement efforts across customer service and supply chain operations

Required Qualifications

• 2+ years of experience in customer service, order management, or supply chain support
• Strong experience working cross‑functionally with sales and operations
• Intermediate proficiency in Microsoft Excel (tracking, reporting, data organization)
• Comfortable managing multiple orders, timelines, and priorities simultaneously
• Experience working with dates, lead times, and delivery schedules
• Strong communication skills with both internal teams and external customers
• Detail‑oriented, organized, and proactive problem solver

Preferred Qualifications

• Experience in the food & beverage, ingredients, flavor, fragrance, or manufacturing industry
• Exposure to import/export operations, international shipping, or global supply chains
• Background supporting planning, scheduling, shipping, quality, or purchasing functions
• Experience in a fast‑paced, operations‑driven environment

We are seeking a Marketing & Communications Manager to join our team. This role is essential in maintaining our marketing and communication efforts across multiple departments, ensuring a seamless continuation of brand messaging, digital content creation, and community engagement. The ideal candidate is a creative and organized professional with experience in digital marketing, content creation, social media management, and project coordination. Additionally, this role requires strong analytical skills, the ability to manage multiple platforms, and proficiency in reporting and data management. Candidates should have advanced Excel skills, including the ability to run, export, and manipulate data for reporting purposes. This role also requires a creative writer/content creator who possesses a strong team and organizational growth mindset.

Shift: Full-time, Monday - Friday

Compensation: Competitive salary based on experience

• Provide strategic consultation, planning, and execution of communication programs to support company objectives.
• Develop results-oriented communication solutions that align with branding and messaging strategies.
• Oversee and maintain brand consistency across all communication channels.
• Manage internal and external communications including press releases, announcements, and public relations.
• Collaborate with marketing teams to set communication objectives and select appropriate media channels.
• Organization event communications
• Create content for blogs, newsletters, social media, websites, and other platforms.
• Social media management for various platforms
• Perform SEO tasks and update website content regularly.
• Monitor and analyze social media metrics and engagement trends.
• Coordinate marketing campaigns, events, and sponsorships.
• Create promotional materials and manage vendor relationships.
• Plan and execute production of sales/marketing materials and maintain marketing assets.
• Video/creative scripting and production
• Customer Relationship Manager (CRM) - reporting and training (user and report management of the following or similar software platforms- Point Click Care, Sherpa, WellSky),
• Provide regular reporting for multiple locations. Billing/Invoice Management for Marketing Department

• Bachelor's degree in marketing, Communications, Public Relations, or a related field.
• 3+ years of experience in marketing or communications.
• Strong writing, editing, and content development skills.
• Advanced skills in Excel and marketing software tools.
• Proficiency in social media, SEO, and email marketing.
• Familiarity with design tools (e.g., Canva, Adobe Creative Suite).
• Strong organizational and multitasking abilities.
• Ability to work collaboratively with various teams, embrace a team-oriented culture and bring a proactive growth mindset to help elevate our organization.
• Experience with senior living or healthcare is a plus.

Benefits*

• Medical insurance with free virtual doctor visits
• Vision and dental insurance
• Paid Time off that accrues immediately
• Paid Holidays
• Life insurance
• Retirements Savings with a 401(k) with company match
• Access up to 100% of your net earned based wages daily through DailyPay
• Employee sponsored fund for employees in need
• Employee Assistance Program (EAP)
• Tuition Reimbursement up to $5,250 per year
• University Partnerships with University of Cincinnati and University of Toledo for scholarships up to 10% and Hondros up to 16% of eligible tuition costs

*Some benefits are based on hours worked

Apply today and begin a meaningful career as a Marketing Communications Manager at Otterbein!

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for \"out of stock\" items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Assistant Manager (AM) supports the Restaurant General Manager in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant. The AM helps manage financial controls, operations, people development, guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention). The AM has full accountability for restaurant operations in the absence of the Restaurant General Manager. An AM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position operates under the direct management of the Restaurant General Manager and helps lead the restaurant team. This position interacts with restaurant team members, the General Manager, outside vendors, members of the field operations team, and guests.

Responsibilities

• Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates and directs team members and Shift Supervisors to exceed guest expectations with fast and friendly service in clean surroundings
• Supervises and trains team members and Shift Supervisors on team stations, BKC products, processes and policies
• Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
• Assists RGM in enforcing compliance with government regulations, BK Market Policy, employment law, food safety, BK Security Policy, operations, and BK policies and procedures relating to all restaurant activities across shifts
• As part of the restaurant management team, recruits, hires, trains and works to retain effective team talent, by making decisions or recommendations on hiring and advancement
• Makes decisions or recommendations on the discipline and terminations of team members
• Available to work evenings, weekends and holidays
• Prompt and regular attendance for assigned shifts, meetings and training
• Make guests feel special!
• Other duties as assigned by the General Manager, District Manager, Officer or Director of the Company.

Knowledge, Skills and Abilities

• Excellent oral and written communication and interpersonal skills.
• Professional personal appearance.
• Ability to organize and prioritize various duties and work under pressures of deadlines.
• Ability to resolve problem situations immediately.
• Ability to develop, execute and follow-up on action plans and management developmental plans.
• Ability to construct and work within a budget.
• Ability to read, write, analyze and interpret general business reports.
• Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to use a computer and calculator.
• Ability to work flexible hours. Ability to work days, evenings, weekends and holidays. Ability to work 50 65 hours per week up to six days a week.

Requirements

• Must be 18 years of age or older.
• Has an automobile with the required insurance coverage available to drive for the Company
• Valid Driver's License
• High School Diploma or GED required, some college preferred
• Complete all internal certification programs
• 1 of experience working in the quick service restaurant industry

Physical Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently bending, stooping and kneeling. This position is very active requiring occasional crawling and climbing. Ability to lift/move 50 pounds. Regular exposure to video terminal display. Travel in personal vehicle leading to exposure to all driving conditions and hazards. Frequent standing for long periods of time. Ability to talk and hear. The employee is regularly required to talk and hear and have the ability to use hands to finger, handle or feel objects, tools or controls and reach with hands and arms. Vision abilities of close vision, distance vision and adjust focus. Ability to frequently taste or smell. The employee frequently works near moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions, extreme heat and risk of electrical shock. The noise level is usually loud.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Position Summary:

The purpose of the Quality Manager is to lead and manage our Quality Management System (QMS) and ensure that products, processes, and services consistently meet internal standards and customer expectations.

This role is responsible for ISO 9001 compliance, customer complaint resolution, CAPA management, internal and external audits, process improvement initiatives, and fostering a strong quality culture across operations. The Quality Manager partners cross-functionally with Operations, Engineering, Supply Chain, Service, and Sales to drive continuous improvement and operational excellence.

Key Responsibilities

• Provide leadership and guidance for Quality Assurance activities supporting Operations, Sales, Service, Distributors, and Customers.
• Support the development and maintenance of the Quality Policy and Quality Management System (QMS), ensuring quality objectives are established, tracked, and achieved.
• Develop and execute an internal audit program; conduct audits and support customer and regulatory inspections.
• Ensure timely response to customer complaints and support resolution within established service standards.
• Support Quality System deployment, including implementation, documentation control, regulatory compliance, and product release sign-offs.
• Plan and implement quality policies, procedures, and continuous improvement initiatives to ensure products and services meet internal and customer standards.
• Conduct Management Review meetings to ensure ongoing performance and effectiveness of the Quality Management System.
• Design and implement quality control methods, process improvement initiatives, inspection standards, and testing procedures using Lean and/or Six Sigma methodologies.
• Define and clarify roles and responsibilities related to quality throughout the organization.
• Utilize statistical and analytical tools to identify process improvement opportunities.
• Lead and track quality improvement projects focused on cost reduction, defect reduction, and process standardization.
• Manage Corrective and Preventive Action (CAPA) processes.
• Analyze trends and lead investigations related to product complaints and internal nonconformances.
• Support customer and distributor quality-related communications and issue resolution.
• Ensure ISO 9001 certification compliance for facilities and related activities.
• Lead by example in root cause analysis and proactive problem-solving.
• Support cross-functional continuous improvement initiatives in collaboration with Operations, Engineering, Supply Chain, Finance, and other departments.
• Drive measurable improvements using Lean manufacturing principles.
• Provide training and guidance to employees on quality standards, procedures, and expectations.
• Ensure products and components—from raw materials to finished goods—meet internal and customer quality standards.
• Prepare and maintain quality documentation, including policies, procedures, manuals, work instructions, and training materials.
• Oversee the ISO 9001 program, including compliance, documentation, and audit coordination.
• Respond to facility requests related to quality standards, documentation, and regulatory clarification.
• Conduct compliance audits to assess adherence to quality standards and company policies; provide recommendations for corrective actions.
• Stay current on industry standards, regulatory updates, and quality best practices.
• Perform other duties as assigned.

Qualifications and Skills:

• Minimum of five (5) years of progressive experience in Quality Management within a manufacturing environment.
• Bachelor’s degree in Quality, Engineering, or related technical field required; Master's degree preferred. Equivalent combination of education and experience may be considered.
• ISO 9001 experience required (implementation, maintenance, and audit support).
• Experience with CAPA and structured root cause analysis methodologies.
• Lean Manufacturing and/or Six Sigma certification (Green Belt or Black Belt) preferred.
• Strong understanding of manufacturing processes and quality control methods.
• Proven ability to resolve Sales/Service and Customer quality issues.
• Proficient in ISO Quality System Standards.
• Excellent analytical, decision-making, and problem-solving skills.
• Strong interpersonal, communication, and organizational skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and able to navigate ERP systems and document management software.

About the role:

Entry level sales at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture and high earning potential with uncapped commission. This is more than just sales; you'll build relationships, negotiate freight deals, solve complex logistics issues and manage shipments from pickup to delivery. No experience necessary: we offer a paid, hands-on formal training program in sales and logistics. For a look at a day in the life of a TQL Sales Representative, watch this video at ’s in it for you:

• $40,000 - $50,000 minimum compensation your first year, based on education
• Uncapped commission opportunity
• Our average sales representative hits six figures after three years of selling
• Want to know what the top 20% earn? Ask your recruiter

Who we’re looking for:

• You compete daily in a fast-paced, high-energy environment
• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You’re coachable, enjoy solving problems and thinking on your feet
• College degree preferred, but not required
• Military veterans encouraged to apply

What you'll do:

• Receive 6 months of direct training from experienced Logistics Account Executives
• Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
• Participate in hands-on and virtual training sessions
• Develop negotiation skills through prospecting and cold calling
• Build your book
• Use your training to meet sales metrics and become eligible for commission
• Establish relationships to close new customers
• Negotiate prices with customers and carriers
• Resolve freight issues to ensure timely pickup and delivery

What you need:

• Elite work ethic, 100% in-office
• Strong negotiation skills with ability to handle conflict
• Entrepreneurial mindset and exceptional customer service

Why TQL:

• Certified Great Place to Work with 900+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Where you'll be: 8488 Shepherd Farm Drive, West Chester, Ohio 45069

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.