Sales Jobs in Monroe, OH

43 positions found

Full Time Assistant Store Manager (Store 2786)
✦ New
Salary not disclosed
Middletown, OH 6 hours ago
Assistant Store Manager

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

  • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
  • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
  • Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
  • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
  • Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
  • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
  • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
  • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
  • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
  • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
  • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
  • Ensure Omni-Channel orders are fulfilled and shipped daily.
  • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
  • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
  • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
  • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
  • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
  • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
  • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Adhere to all opening and closing procedures.

Qualifications*

  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
  • At least 6 months of retail management experience preferred.
  • At least 2 years of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.

Key Job Skills and Abilities

  • Possess an outgoing and welcoming personality with strong people skills.
  • Provide genuine and individualized assistance to every guest during every visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Achieve objectives in a fast-paced, rapidly changing environment.
  • Work independently and within a team to perform all tasks as assigned and in a timely manner.
  • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
  • Operate Point-of-Sale (POS) computer system.
  • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
  • Complete required paperwork properly.
  • Carry out instructions furnished in written, oral or diagram form.
  • Execute financial tasks in strict accordance with company policy.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
  • Be reliable and trustworthy; always use good judgment.
  • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
  • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
  • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
permanent
Remote Customer Service - Benefits Specialist (50k-90k per year)
✦ New
Salary not disclosed
Trenton, Ohio, Remote 7 hours ago
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!

This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week.

We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.

Language Requirement: Proficient level English

Preferred experience/skills:

Previous experience in customer service or sales is a plus.

Great communication skills

Ability to listen to and understand customer needs.

Good problem-solving skills

Comfortable working remotely and independently

Willingness to learn and develop new skills.

Ability to adapt to change in a dynamic environment.

If this sounds like you, we'd love to chat!

What You Can Expect:

Flexible schedule

100% Remote position (Work from home)

Hands on training

Life insurance

Health insurance reimbursement

Industry-leading resources and technology

We hope to see your application soon!
Remote working/work at home options are available for this role.
Not Specified
Remote Benefits Advisor (50k-90k per year)
✦ New
🏢 Professional Career Solutions (Main)
Salary not disclosed
Mason, Ohio, Remote 7 hours ago
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!

This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week.

We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.

Language Requirement: Proficient level English

Preferred experience/skills:

Previous experience in customer service or sales is a plus.

Great communication skills

Ability to listen to and understand customer needs.

Good problem-solving skills

Comfortable working remotely and independently

Willingness to learn and develop new skills.

Ability to adapt to change in a dynamic environment.

If this sounds like you, we'd love to chat!

What You Can Expect:

Flexible schedule

100% Remote position (Work from home)

Hands on training

Life insurance

Health insurance reimbursement

Industry-leading resources and technology

We hope to see your application soon!
Remote working/work at home options are available for this role.
Not Specified
Benefits Customer Service Coordinator (50k-90k per year)
✦ New
🏢 Professional Career Solutions (Main)
Salary not disclosed
Mason, Ohio 7 hours ago
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!

This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week.

We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.

Language Requirement: Proficient level English

Preferred experience/skills:

Previous experience in customer service or sales is a plus.

Great communication skills

Ability to listen to and understand customer needs.

Good problem-solving skills

Comfortable working remotely and independently

Willingness to learn and develop new skills.

Ability to adapt to change in a dynamic environment.

If this sounds like you, we'd love to chat!

What You Can Expect:

Flexible schedule

100% Remote position (Work from home)

Hands on training

Life insurance

Health insurance reimbursement

Industry-leading resources and technology

We hope to see your application soon!
Not Specified
Pharmacy Technician / Pharm Tech Apprenticeship
✦ New
Salary not disclosed
Franklin, Ohio 7 hours ago
Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.

Walgreens is proud to invest & champion an "earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

* In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
* Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
* Models and delivers a distinctive and delightful customer experience.

Customer Experience

* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
* Develops strong relationships with most valuable customers.

Operations

* Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
* Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
* Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
* Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
* Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
* Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
* Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
* Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
* May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
* Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
* Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.

Training & Personal Development

* Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
* Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications

* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with Walgreens.
* Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
* Prefer good computer skills.
* Prefer the knowledge of store inventory control.
* Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here /benefits ( ) . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefits

Salary Range: $16.5 - $20 / Hourly
internship
Food Service Director (Lebanon)
✦ New
🏢 Aramark
Salary not disclosed
Lebanon, Ohio 1 day ago
Job Description
The Food Service Director at Lebanon Correctional Institution oversees daily food production in a secure correctional facility, ensuring safe, efficient, and compliant meal service for the incarcerated population. This role manages large?scale kitchen operations, supervises staff and incarcerated workers, maintains strict food safety and security standards, and controls inventory and costs. The manager ensures menus meet nutritional requirements and that all food service activities follow facility, state, and federal regulations.

Why Aramark?
? Mission-Driven Work: Help individuals build a better future
? Career Growth: Access to training, development, and advancement
? Inclusive Culture: Be part of a diverse and supportive team
? Competitive Benefits: Health, dental, vision, 401(k), and more

COMPENSATION: The salary range for this position is $69,000.00 to $74,000.00 . If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation .

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities
Leadership
? Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
? Ensure food services appropriately connects to the Executional Framework
? Coach employees by creating a shared understanding about what needs to be achieved and how to execute
? Reward and recognize employees
? Ensure safety and sanitation standards in all operations

Client Relationship
? Identify client needs and effectively communicate operational progress

Financial Performance
? Adopt Aramark process and systems
? Build revenue and manage budget, including cost controls regarding food, beverage and labor
? Ensure the completion and maintenance of P&L statements
? Achieve food and labor targets
? Manage resources to ensure quality and cost control within budgetary guidelines

Productivity
? Implement and maintain Aramark agenda for both labor and food initiatives
? Create value through efficient operations, appropriate cost controls and profit management
? Full compliance with Operational Excellence fundamentals, including food and labor
? Direct and oversee operations related to production, distribution and food service

Compliance
? Maintain a safe and healthy environment for clients, customers and employees
? Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Key Responsibilities
? Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
? Develops operational component forecasts and can explain variances. Responsible for components accounting functions.
? Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
? Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
? Recruits, hires, develops and retains front line team.
? Conducts period inventory
? Maintains records to comply with ARAMARK, government and accrediting agency standards
? Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
? May participate in sales process and negotiation of contracts
? Looks for opportunities to implement new products and services which support sales growth and client retention

Additional Responsibilities
? Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
? Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications
? Requires at least 4 years of experience
? Requires at least 1-3 years of experience in a management role
? Requires previous experience in food service
? Requires a bachelor?s degree or equivalent experience
? Strong communication skills
? Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
? Ability to demonstrate excellent customer service using Aramark's standard model
? Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
? Must be able to stand for extended periods of time.

Education

About Aramark
Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

temporary
Retail Merchandiser - Cosmetics
✦ New
Salary not disclosed
Middletown, Ohio 1 day ago
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.

In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. Are you ready to shape the future of shopping and get it done with us?

What we offer:

* Competitive wages; $ 15.00 per hour
* Growth opportunities abound - We promote from within
* No prior experience is required as we provide training and team support to help you succeed
* Additional hours may be available upon request
* We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks

Now, about you:

* Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
* You're 18 years or older
* Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
* Have reliable transportation to and from work location
* Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
* Are a motivated self-starter with a strong bias for action and results
* Work independently, but also possess successful team building skills
* Have the ability to perform job duties with a safety-first mentality in a retail environment

If this sounds like you, we can't wait to learn more about you. Apply Now!
Not Specified
Entry Level Recruiter - $2,500 Sign-On Bonus
✦ New
Salary not disclosed
West Chester, OH 1 day ago

About the role:

Recruiting at TQL is an opportunity to build a career with an industry leader of over 9,000 employees, offering an award-winning culture and high earning potential through uncapped bonuses. Our Recruiting team is responsible for finding sales talent nationwide, and you will own the entire candidate search process while managing the needs of your dedicated on-site hiring manager. We pride ourselves on our sense of urgency and our ability to drive results. No experience necessary; we will set you up for success with our best-in-class paid training program.


What’s in it for you:

  • $45,000 per year base salary
  • Sign-on bonus
  • Promotional raise opportunities
  • Uncapped bonuses
  • The average recruiter doubles their earnings by the end of the third year
  • Want to know what the top 20% earn? Ask your recruiter


Who we’re looking for:

  • You’re self-motivated, set ambitious goals and work relentlessly to achieve them
  • You have excellent relationship building and communication skills
  • You’re coachable and thrive in a metrics-driven environment
  • College degree preferred, but not required
  • Military veterans encouraged to apply


What you’ll do:

  • Cultivate relationships and maintain strong communication with candidates, hiring managers, team members, and business partners to fill positions with the best talent
  • Generate a high volume of candidate flow through a variety of sourcing methods
  • Conduct phone-screens and manage the entire interview process from sourcing to offer, while ensuring candidates’ initial onboarding experience is seamless
  • Document conversations, interview progress, offers and feedback in our Applicant Tracking System (Avature)
  • Process paperwork regarding onboarding and dispositioning candidates with a high level of accuracy


What you need:

  • Elite work ethic, 100% in-office
  • Strong customer focus
  • The ability to work with the latest technologies
  • The desire to be a part of TQL while contributing to our continued growth


Why TQL:

  • Certified Great Place to Work with 900+ lifetime workplace award wins
  • Outstanding career growth potential with a structured leadership track
  • Exposure to executive leadership and direct access to all hiring managers
  • Comprehensive benefits package
  • Health, dental and vision coverage
  • 401(k) with company match
  • Perks including employee discounts, financial wellness planning, tuition reimbursement and more


Where you’ll be: 8488 Shepherd Farm Dr Suite 101 West Chester, OH 45069


Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Not Specified
Customer Service Specialist
✦ New
Salary not disclosed
West Chester, OH 1 day ago

Customer Service Specialist – Supply Chain

Direct Hire

Schedule: Monday–Friday (Remote Fridays) – 8am to 4pm

Reports To: Supply Chain Manager

Industry: Food & Beverage / Specialty Ingredients

Pay Rate Range: Up to $60,000


Position Overview

A client of Insight Global in the Flavors and Fragrances Industry is looking for a Customer Service Specialists to support its growing supply chain and operations team. This is a direct‑hire opportunity ideal for candidates who enjoy being at the center of order management, customer communication, and cross‑functional coordination. This role serves as a key liaison between customers, sales, supply chain, and operations ensuring orders are planned, scheduled, and delivered accurately and on time across both import and export workflows.


Key Responsibilities

  • Manage end‑to‑end order processing and order management, from entry through delivery
  • Serve as the primary point of contact for customer communication, order status updates, and issue resolution
  • Coordinate closely with sales, supply chain, operations, planning, scheduling, shipping, quality, and purchasing teams
  • Handle both import and export orders, ensuring proper timelines, documentation, and coordination
  • Work backward from customer delivery dates to ensure production, shipping, and logistics milestones are met
  • Support operational planning and scheduling activities to maintain service levels and on‑time delivery
  • Assist with shipping coordination and follow‑up, including changes, delays, or exceptions
  • Maintain accurate order, shipment, and customer data using Microsoft Office tools, particularly Excel
  • Contribute to continuous improvement efforts across customer service and supply chain operations


Required Qualifications

  • 2+ years of experience in customer service, order management, or supply chain support
  • Strong experience working cross‑functionally with sales and operations
  • Intermediate proficiency in Microsoft Excel (tracking, reporting, data organization)
  • Comfortable managing multiple orders, timelines, and priorities simultaneously
  • Experience working with dates, lead times, and delivery schedules
  • Strong communication skills with both internal teams and external customers
  • Detail‑oriented, organized, and proactive problem solver

Preferred Qualifications

  • Experience in the food & beverage, ingredients, flavor, fragrance, or manufacturing industry
  • Exposure to import/export operations, international shipping, or global supply chains
  • Background supporting planning, scheduling, shipping, quality, or purchasing functions
  • Experience in a fast‑paced, operations‑driven environment
Not Specified
Marketing Communications Manager
✦ New
Salary not disclosed
Lebanon, OH 1 day ago
Marketing Communications Manager

We are seeking a Marketing & Communications Manager to join our team. This role is essential in maintaining our marketing and communication efforts across multiple departments, ensuring a seamless continuation of brand messaging, digital content creation, and community engagement. The ideal candidate is a creative and organized professional with experience in digital marketing, content creation, social media management, and project coordination. Additionally, this role requires strong analytical skills, the ability to manage multiple platforms, and proficiency in reporting and data management. Candidates should have advanced Excel skills, including the ability to run, export, and manipulate data for reporting purposes. This role also requires a creative writer/content creator who possesses a strong team and organizational growth mindset.

Shift: Full-time, Monday - Friday

Compensation: Competitive salary based on experience

Key Responsibilities
  • Provide strategic consultation, planning, and execution of communication programs to support company objectives.
  • Develop results-oriented communication solutions that align with branding and messaging strategies.
  • Oversee and maintain brand consistency across all communication channels.
  • Manage internal and external communications including press releases, announcements, and public relations.
  • Collaborate with marketing teams to set communication objectives and select appropriate media channels.
  • Organization event communications
  • Create content for blogs, newsletters, social media, websites, and other platforms.
  • Social media management for various platforms
  • Perform SEO tasks and update website content regularly.
  • Monitor and analyze social media metrics and engagement trends.
  • Coordinate marketing campaigns, events, and sponsorships.
  • Create promotional materials and manage vendor relationships.
  • Plan and execute production of sales/marketing materials and maintain marketing assets.
  • Video/creative scripting and production
  • Customer Relationship Manager (CRM) - reporting and training (user and report management of the following or similar software platforms- Point Click Care, Sherpa, WellSky),
  • Provide regular reporting for multiple locations. Billing/Invoice Management for Marketing Department
Qualifications & Skills
  • Bachelor's degree in marketing, Communications, Public Relations, or a related field.
  • 3+ years of experience in marketing or communications.
  • Strong writing, editing, and content development skills.
  • Advanced skills in Excel and marketing software tools.
  • Proficiency in social media, SEO, and email marketing.
  • Familiarity with design tools (e.g., Canva, Adobe Creative Suite).
  • Strong organizational and multitasking abilities.
  • Ability to work collaboratively with various teams, embrace a team-oriented culture and bring a proactive growth mindset to help elevate our organization.
  • Experience with senior living or healthcare is a plus.

Benefits*

  • Medical insurance with free virtual doctor visits
  • Vision and dental insurance
  • Paid Time off that accrues immediately
  • Paid Holidays
  • Life insurance
  • Retirements Savings with a 401(k) with company match
  • Access up to 100% of your net earned based wages daily through DailyPay
  • Employee sponsored fund for employees in need
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement up to $5,250 per year
  • University Partnerships with University of Cincinnati and University of Toledo for scholarships up to 10% and Hondros up to 16% of eligible tuition costs

*Some benefits are based on hours worked

Apply today and begin a meaningful career as a Marketing Communications Manager at Otterbein!

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