Sales Jobs in Mo Remote

Position Overview

Marlen, headquartered in Riverside, MO is a global leader in premium food processing technologies. Marlen’s products have long set the standard for quality and performance in vacuum stuffing and pumping, portioning, size reduction, thermal processing, and food handling. Marlen has been trusted by the world’s leading food brands for over 70 years.

The Director of Lifecycle Services is a strategic, commercially focused executive responsible for transforming aftermarket performance into a scalable, customer centric, and highly profitable growth engine. This role is accountable for the financial performance, operational excellence, customer satisfaction, and team development

ensuring that aftermarket becomes a core driver of profitable growth.

As a key member of both the Duravant Lifecycle Services leadership team and the Marlen leadership team, the Director plays a pivotal role in driving aftermarket strategy, market expansion, revenue diversification, and aligning execution across engineering, operations, sales, finance, and the Duravant enterprise.

This position oversees all commercial activities related to parts and service sales and directs all technical and administrative service operations, including installation, repair, preventive maintenance, training, warranty management, and value-add solutions delivered at customer sites.

Candidates must bring proven leadership experience, strong supervisory and project management skills, and solid familiarity with the technologies incorporated into Marlen systems.

Essential Responsibilities

Strategic Leadership & Commercial Growth

• Provide commercial leadership for all aftermarket functions, including parts sales, field service, project management, and value-added service offerings.
• Serve as a senior leader within both the Duravant Lifecycle Services and Marlen leadership teams, contributing to executive-level strategic planning and decision-making.
• Develop and execute a multi‑year aftermarket growth strategy centered on revenue expansion, margin improvement, and lifecycle value creation.
• Build a structured commercial engine including pricing strategy, disciplined margin management, and proactive campaigns for parts, service, upgrades, and rebuilds.
• Establish a customer‑centric vision that enhances responsiveness, lifecycle support, serviceability, and uptime performance.
• Lead development of new predictable revenue service offerings while conducting ongoing competitive and market analysis to guide prioritization and ensure strategic fit.

Execution Discipline & Operational Excellence

• Oversee recruitment, development, performance management, and daily operations for the Aftermarket team, ensuring adherence to Marlen and Duravant policies and procedures.
• Draft, implement, and maintain policies, processes, and performance metrics that ensure operational efficiency and a high-quality customer experience.
• Implement rigor in initiative prioritization and completion, ensuring that strategic projects are launched, progressed, monitored, and finished.
• Build and enforce disciplined processes for scheduling, installed‑base intelligence, pricing, quoting, field reporting, and KPI review.
• Improve operational results including response time, schedule adherence, first‑time fix rate, warranty cost reduction, and service profitability.
• Reinforce compliance expectations: training completion, expense reporting, AR review participation, and activity.

Product & Market Development

• Drive a culture of proactive customer engagement, rapid issue resolution, and full follow‑through
• Strengthen feedback loops to capture field learnings and translate them into engineering, quality, and product‑improvement actions.
• Partner with Sales and Marketing to build integrated go‑to‑market strategies that highlight Marlen’s lifecycle value.

Commercial Growth & Market Positioning

• Direct and coordinate promotional efforts for aftermarket products and services to expand market share, attract new customers, and strengthen competitive positioning.
• Strengthen feedback loops to capture field learnings and translate them into engineering, quality, and product‑improvement actions
• Partner with Sales and Marketing to build integrated go‑to‑market strategies that highlight Marlen’s lifecycle value.

Cross‑Functional Influence & Alignment

• Serve as the voice of the customer by facilitating cross‑functional alignment between engineering, operations, service, quality, and finance.
• Drive clear communication, transparency, and accountability to eliminate silos and build trust across the leadership team.
• Engage actively in Duravant Lifecycle Services enterprise initiatives and share best practices.

Leadership, Team Development & Culture

• Build a high‑engagement, high‑accountability service culture with clearer priorities, transparent communication, and consistent follow‑through.
• Create structured development plans, cross‑training programs, and succession readiness.
• Reduce turnover by improving leadership presence, clarity of direction, and proactive team support.
• Model mature conflict resolution, professional communication, and responsibility for resolving team issues

Position-Specific Competencies

• Technical Job Knowledge
• Strategic Commercial Leadership
• Customer Focus & Responsiveness
• Change Leadership, Execution Excellence & Prioritization
• Cross-Functional Leadership
• Facilitation Skills
• Communication Proficiency
• Teamwork, Collaboration, Leadership Presence & Trust Building
• Managerial Influence
• Comfort Working in a Matrixed Organization
• Data driven decision making

Position Requirements

• Bachelor’s degree in a technical or business discipline; MBA preferred
• 10+ years of leadership experience with proven aftermarket commercial growth results 
• Experience in food processing, or field service industries preferred
• Demonstrated success creating scalable processes and improving service profitability.
• Strong track record of improving customer‑experience metrics.
• Proven ability to lead organizational change and engage cross‑functional teams
• Strong financial acumen and accountability for P&L performance
• Ability to engage effectively at all organizational levels and with customers, partners, and Duravant Operating Companies
• Strong oral and written communication skills
• Proven ability to influence, build consensus, and drive alignment across stakeholders
• Proficiency with Office 365, CRM, and ERP systems

We are working with a respected and well-established gift company as they hire a Vice President of Product & Brand to join their executive leadership team onsite in the Kansas City metro area.

This is a highly influential leadership role responsible for shaping the company’s product vision, brand storytelling, and creative direction, while leading a multidisciplinary team across Product Development, Creative/Marketing, Brand, and Showroom functions.

The VP will help define how meaningful, giftable products are created, positioned, and brought to market across independent retailers, national accounts, e-commerce, and international channels. This leader will work closely with executive leadership to ensure product strategy, brand narrative, and market opportunity remain tightly aligned as the company continues to grow.

This role is onsite at their headquarters in the Kansas City metro. Relocation is required.

What This Leader Will Do

• Define and lead the company’s product and brand vision across all categories
• Oversee the entire product lifecycle from concept through launch
• Guide the development of cohesive, market-ready collections that resonate with both specialty retail and large national partners
• Translate consumer insights, design trends, and market opportunities into compelling product strategies
• Lead and mentor a cross-functional organization including product development, creative/marketing, and showroom teams
• Partner closely with executive leadership, sales, sourcing, and operations to drive growth
• Ensure the brand story and product presentation come to life across trade marketing, showrooms, digital channels, and retail environments

Experience Required:

• 10+ years of product development leadership in the gift, home décor, or adjacent consumer product categories
• Experience developing product for national retail accounts and wholesale channels
• Proven ability to lead creative and product teams while translating vision into commercially successful collections
• Experience managing multiple teams and complex product pipelines
• Familiarity with Product Lifecycle Management systems and modern product development processes
• A strategic leader who is both creative and commercially minded

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along \"The Way to Market\" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

We do this by excelling in four key areas headquarter selling, retail merchandising, store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 40,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation.

Equal Opportunity Employer

CROSSMARK is in search of Event Specialists in your area! As an Event Specialist, your responsibilities would include: practicing suggestive selling to drive sales for a particular product, excellent customer service, and in-store cooking demonstrations.

CROSSMARK offers weekly pay, a 401K plan, and health benefits including optional coverage for vision and dental plans. If you are interested in learning about the positions, feel free to contact me at 972-666-8455.

• Friendly, respectful, willing and able to take direction
• Must be able to stand for up to six (6) hours
• Food Safety Certification (to be completed AFTER being hired)
• Reliable internet access
• Ability to work independently
• Be responsible and dependable
• Have your own reliable form of transportation
• High school diploma/GED

Why is this position for you? Permanent Part time (Looking for supplemental income? This is it!) Primarily weekends (Shifts are approximately six hours in length and typically Thursday-Sunday.) Company-provided training (Ideal for entry-level or those looking to obtain new skills.)

Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

Here is what we can offer you:

• Free staff meals!
• Additional employee discounts
• Flexible schedules
• Internal career growth opportunities

We are looking for excellent assistant manager candidates to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.

Essential Duties & Responsibilities:

• Understand completely all policies, procedures, standards, specifications, guidelines & training programs
• Achieve company objectives in service quality and appearance of the facility through training of employees while creating a positive working environment
• Meet scheduling requirements, cover all shifts where it is needed to ensure operations go undisturbed, follow up with the store manager for any callouts or no-shows
• Ensure weekly truck delivery are done by the scheduled times, ensuring we are controlling cost by ordering what we need
• Inspect equipment on a daily as well as keeping up with the temp log
• Inspect all products to ensure they have been received in correct unit count and condition and deliveries are followed with receiving policies and procedures. Report any differences with the store manager
• Be always prepared for our QSC ensuring cleanliness, procedure's and equipment are maintained and are up to standard

Key Skills/Abilities:

• Assist the crew with all guest to make sure they feel welcome and are always given responsive, friendly and courteous service
• Assist the crew with preparing and packaging all orders according to wing stop standards ensuring accuracy and presentation.
• Checking cashiers are consistently using the correct corporate guidelines, i.e. using the name, pushing the surveys etc.
• Oversee cash and credit by adhering to our cash handling and reconciliation procedures, ensuring deposits are accurate and credit card transactions are balanced
• Make employee assessments by assigning one on one counseling reports with the store manager for review
• Holding crew accountable for cleaning, any damages done to company property and work output
• Be knowledgeable about personal and administrative policies. Be fair and consistent with any corrective actions for any violations of company, rules, and procedures

Working and building your shift leaders:

• Supervising that shift leads are using correct opening/closing procedures and are adhering to company and labor policies during their time with the shift leader
• Oversee that the shift leaders are committing to their goal of order accuracy and exceptional guest service
• Supervise and control with shift leaders daily and weekly inventory as well as chicken counts and waste
• Ensure the shift lead is controlling their staff to ensure a professional, safe and orderly work environment
• Making sure the shift lead deals with any customer complaint in the correct fashion and takes over if the shift lead is unable to come to a resolution.
• Help fill in a position while daily/ weekly cleaning schedules are met so the shift lead can delegate work out to the crew.

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

• Bonus pay

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Paid training

Our Sales Partners engage with customers and create an exceptional in-store experience. They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills and strong point-of-sale proficiency.

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves \"Partners.\" With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.

This position is open year-round to address fluctuations in hiring needs. We encourage you to apply if you meet the qualifications and are interested in joining our team. While we regularly review applications, there is no specific timeline for hiring. Selected candidates will be contacted as positions become available throughout the year.

SALES PARTNER DUTIES

* Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.

* Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.

* Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.

* Be informed and understand current merchandise promotions and advertisements.

* Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.

* Assist with processing merchandise as well as monitoring and replenishing floor stock.

* Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.

* Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.

* Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.

* Performs any other duties that may be assigned by management.

* Demonstrates high level of quality work, attendance and appearance.

QUALIFICATIONS

* Strong communication, customer service, time management and organizational skills.

* Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.

* Flexibility with scheduling and willingness to work extended hours when necessary.

COMPETENCIES

* Brand & Product Expert: Demonstrates a strong understanding of Boot Barn's brand and products, effectively communicating product benefits to help customers make informed decisions.

* Driving Sales Through Customer Focus: Delivers personalized, service-driven experiences that prioritize customer needs and directly support individual and store sales goals.

* Operational Efficiency: Executes daily tasks and inventory processes efficiently, accurately, and in a timely manner to support store operations.

* Professionalism: Upholds Boot Barn's culture by demonstrating accountability, adaptability, and respectful behavior to foster a positive and inclusive work environment.

* Visual Standards: Ensures the store presentation aligns with brand standards by maintaining a clean, organized environment and executing visual merchandising accurately and on time.

PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES

* Competitive hourly rate* plus selling incentives (SPIFFS) and monthly store sales bonus.

* Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.

* Paid Time Off plan for year-round Boot Barn Partners.

* Medical, Dental, Vision and Life Insurance.

* 401(k) plan with generous company matching.

* Flexible schedules and work/life balance.

* Opportunities for growth at every level -- we are opening 50+ new stores each year.

* Compensation varies based on geography, skills, experience, and tenure

For eligible Boot Barn Partners

PHYSICAL DEMANDS & WORK ENVIRONMENTIn general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

* Standing, walking and squatting more than fifty percent of the work shift.

* Required to lift, move and carry up to 40 pounds.

* Ability to read, count and write to accurately complete all documentation and reports.

* Must be able to see, hear and speak in order to communicate with partners and customers.

* Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

* Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.[ ] Sedentary: Limited activity, no lifting, limited walking[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking[X] Moderate: Mostly standing, walking, bending, frequent lifting[ ] Arduous: Heavy lifting, bending, crawling, climbing

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

* The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.

* Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and Partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

California Privacy Notice

Bringing smiles is what we do at TTEC...

for you and the customer.

As a VP, Client Success working remotely or at our principal place of business in Austin, Texas, you'll be a part of bringing humanity to business.

ExperienceTTEC What You'll be Doing Reporting to the SVP, Travel, Retail & CPG, this experienced executive will lead a specialized client portfolio across retail clients representing the TTEC Engage solution set.

The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.

As a client success executive, you should stay up to date on market trends impacting your clients' industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.

To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio.

You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.

During a Typical Day, You'll Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.

Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.

Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients' business needs and market trends.

Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.

Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.

Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.

What You Bring to the Role 15 years of business leadership experience, preferably in the customer experience industry In depth knowledge of customer experience with enterprise level Retail industry clients Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.

Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.

A problem solver with demonstrated success influencing, managing and being part of matrix organizations.

Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment Someone who galvanizes the team, excites the masses about one's vision / operational plan, and balances being a take-charge leader with having a collaborative approach COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $170,000-$210,000.

This position is eligible to participate in a sales incentive program.

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.

We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.

But don't take our word for it, check out some of the diversity and women in leadership awards on .

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Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Intermediate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus . Relocation assistance is not available for this position.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.

• Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.

• Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.

• Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.

• Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.

• Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).

• Monitors legislative initiatives that may impact economy, society, and personal financial situation.

• Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's

• products and services.

• May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.

• Serves as a resource to less experienced team members on escalated issues of a routine nature.

• Guides and influences less experienced team members.

Work Hours:

• Monday – Friday / 7:30am – 7:00pm (Central)

• An 8 hour shift will fall within these hours

• This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

• High School diploma or GED

• Required maintenance of Life/Health license

• Required annual completion of AHIP and Broker/Carrier appointments when applicable.

• 1 year of financial industry and/or life sales experience

• Experience delivering frequent written and oral communication

• Experience acquiring and applying new concepts and information

• Experience processing and analyzing information

• Experience fulfilling requests and meeting deadlines

• Experience resolving conflict and negotiating

• Experience multi-tasking in an operating systems environment

• Experience participating in or leading teams

• Successful completion of a job-related assessment may be required

What sets you apart:

• 2+ years experience working in Sales with life insurance

• 1+ years experience working in a call center environment

• CLU® - Chartered Life Underwriter or comparable designation

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $48,340.00 - $84,110.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Associate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus. Relocation assistance is not available for this position.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific regulatory/business needs as directed by policies and procedures.

• Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Life Regulatory team employees ask specific questions, often scripted, as needed to complete regulatory requirements and document relevant information.

• Assesses member financial situation and goals. Life Regulatory will refer members to Life Sales representative for advice and recommendations.

• Develops and communicates appropriate life insurance strategies based on individual member needs. Provides basic protection advice and strategies. Life Regulatory will refer members to Life Sales representative for advice and recommendations.

• Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Life Regulatory will refer members to Life Sales representative for advice and recommendations.

• Motivates member to take action on recommendation(s) and resolves objections using basic sales techniques and developing persuasion skills. Implements recommendation(s).

• Monitors legislative initiatives that may impact economy, society, and personal financial situation.

• Educates membership on implications of economic, industry trends, and tax law changes, as well as USAA's products and services.

• May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.

Work Hours:

• Monday – Friday / 7:30am – 8:00pm (Central)

• An 8 hour shift will fall within these hours

• This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

• High School diploma or GED

• Required maintenance of Life/Health license and/or acquisition within 90 days

• Required annual completion of AHIP and Broker/Carrier appointments when applicable.

• Up to 1 year of financial industry and/or life sales experience

• Experience delivering frequent written and oral communication

• Experience acquiring and applying new concepts and information

• Experience processing and analyzing information

• Experience fulfilling requests and meeting deadlines

• Experience resolving conflict and negotiating

• Experience multi-tasking in an operating systems environment

• Experience participating in a team environment

• Successful completion of a job-related assessment may be required

What sets you apart:

• Active Group 1 Life and Health license

• 1+ yrs experience working in Sales with life insurance or financial services products

• 1+ yrs experience working in a call center environment 

• CLU® - Chartered Life Underwriter or comparable designation

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $45,470.00 - $79,110.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.