Sales Jobs in Mc Lean Virginia

As a Customer Service Specialist, you will be the trusted partner our Members rely on. You’ll research and resolve member inquiries regarding existing policies through multiple channels—including phone, e-mail, mail, and in person—while providing timely, professional, and empathetic support. With each interaction, you will demonstrate Navy Mutual’s unwavering commitment: to protect those who defend us.

You will also document all interactions and insights in our CRM system, ensuring accuracy, transparency, and opportunities for continuous service improvement.

Key Responsibilities

• Deliver exceptional customer service by accurately addressing inquiries across phone, email, mail, and in-person channels.
• Efficiently navigate multiple systems—including Outlook, CRM/Salesforce, policy administration platforms, imaging systems, call center tools, calculators, and illustration systems—to resolve member needs.
• Maintain strong working knowledge of the full life cycle of Life and Annuity products, such as Billing & Collections, Distributions, and In-force processes.
• Counsel and assist Members with policies at risk of lapse or termination; oversee reinstatements and handle all contract-related activities and in-force illustrations.
• Proactively reach out regarding address changes, billing matters, and statement notices.
• Educate Members and their families on military benefits and Navy Mutual products; refer potential sales opportunities to appropriate representatives.
• Represent Navy Mutual with professionalism and empathy, ensuring every Member feels valued, informed, and supported.

Qualifications

• Bachelor’s degree and/or 3–5 years of call center and customer service experience.
• Life insurance expertise preferred.
• Strong understanding of call center operations, processes, and tools—including CRM and multi-queue phone systems.
• Exceptional attention to detail; committed to accuracy and high-quality service.
• Independent thinker and problem-solver with the ability to juggle multiple inquiries and adapt to changing needs.
• Professional, composed, and customer-focused—even under pressure.
• Self-directed, motivated, and driven to go the extra mile to support Members and Navy Mutual’s mission.

JOOLA is seeking a Senior Demand Planner to play a critical role in driving forecast accuracy, optimizing inventory levels, and supporting scalable growth across our global business. This role will partner closely with cross-functional teams—including Product, Sourcing, and Sales—to align supply with demand in a fast-paced, high-growth environment.

The ideal candidate brings strong analytical capabilities, a proactive mindset, and the ability to translate market insights into actionable planning strategies.

Responsibilities:

1. Demand Forecasting & Analysis

• Develop and maintain SKU-subsidiary level demand forecasts in monthly increments, incorporating historical data, market trends, and subsidiary input.
• Validate forecasts with subsidiary leaders to ensure alignment with local market dynamics (e.g., regional promotions, cultural trends).

1. Cross-Functional Collaboration

• Partner with the sourcing team to translate demand plans into actionable production schedules and sourcing strategies.
• Work with the product development team on assortment planning, including phase-in/phase-out recommendations for SKUs.

1. Executive Reporting & Insights

• Prepare and present demand forecast insights to executives, highlighting trends, seasonal patterns, gaps, risks, and opportunities.
• Provide actionable recommendations to address forecast variances and capitalize on emerging market opportunities.

1. Process Optimization

• Identify and mitigate risks (e.g., supply chain disruptions, tariff changes) impacting demand plans.
• Implement tools and methodologies to improve forecast accuracy and operational efficiency.

1. Regional Market Expertise

• Monitor regional economic, cultural, and competitive factors influencing demand (e.g., holidays, regulatory changes).

Qualifications:

Education & Experience

• Bachelor’s degree in Supply Chain Management, Business, Statistics, or related field. Master’s degree or MBA preferred.
• 4+ years in demand planning, inventory management, or supply chain roles, preferably in multinational organizations.
• Experience in US and American markets, with knowledge of regional logistics, consumer behavior, and regulatory environments.

Technical Skills

• Proficiency in demand planning tools (e.g., SAP IBP, Oracle Demantra, Kinaxis) and ERP systems (e.g., SAP, Oracle).
• Advanced Excel skills (PowerQuery, pivot tables, macros) and data visualization tools (Power BI, Tableau).
• Strong understanding of statistical forecasting methods (e.g., moving averages, regression analysis).

Soft Skills

• Excellent communication skills to collaborate with global teams and present insights to executives.
• Analytical mindset with attention to detail.
• Fluency in English.

Preferred Qualifications

• APICS/IBF certification (e.g., CPIM, CSCP).
• Experience using Python libraries (e.g., Pandas, NumPy, statsmodels, scikit-learn, fbprophet) to build demand forecasting models
• Experience in consumer goods, retail, or manufacturing industries.

About JOOLA:

JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.

Our client is a 20-year-old window and door replacement company. This leading window and door installation firm is recognized as a valued and trusted partner in the commercial real estate market. They are looking for a Project Manager in the DC, Maryland, and Northern Virginia area!

What You'll Do

• Work with the sales team and 3rd party install teams on each project

What You'll Need

• 1+ years of experience in construction Project Management

The Manager, Inforce Policyholder Services leads policy-level servicing and contract administration across the Association’s life insurance and annuity products. This role is responsible for ensuring accurate, timely, compliant, and risk‑controlled execution of policy changes, disbursements, and complex servicing transactions, while fostering a strong service culture and driving operational excellence.

This is a highly visible leadership role in a regulated environment, ideal for a seasoned insurance operations leader who combines technical expertise with people leadership, process discipline, and a commitment to exceptional member service.

What You’ll Do

Under the direction of the Director of Operations, you will:

Leadership & Team Management

• Lead and support a team of inforce servicing professionals, including senior specialists and annuity-focused roles
• Provide daily coaching, performance feedback, and development support to ensure high-quality, compliant outcomes
• Manage workload allocation, PTO requests, timecards, performance evaluations, and corrective actions as needed
• Foster a culture of accountability, compliance, documentation excellence, and member-focused service

Policy Servicing & Disbursements

• Oversee all policy change requests, including beneficiary and ownership changes, assignments, contract updates, and corrections
• Manage regulated, high-impact servicing functions, including POA processing, policy conversions, 1035 exchanges, illustrations, loan and cash value inquiries, and statement generation
• Ensure accurate and compliant processing of all outgoing financial transactions, including disbursements, policy loans, partial withdrawals, and full surrenders
• Oversee tax-related transactions and corrections, coordinating closely with Finance to ensure accurate IRS reporting

Compliance, Risk & Controls

• Ensure adherence to insurance regulations, internal controls, and Association policies
• Maintain audit-ready documentation and support internal and external audits
• Implement and monitor fraud prevention controls related to policy changes and disbursement activity
• Manage research and resolution of accounting items generated through servicing or disbursement activity

Operations & Continuous Improvement

• Track daily production metrics, KPIs, KRIs, and SLAs; provide reporting and insights to leadership
• Identify operational gaps, process improvements, and system enhancement needs
• Develop, maintain, and enhance clear operating procedures and documentation
• Serve as a subject-matter expert on policy administration, disbursements, and contract servicing

Collaboration & Industry Engagement

• Partner across Operations, Finance, Sales, and Compliance to resolve complex, escalated cases
• Handle escalated member inquiries promptly, professionally, and in alignment with escalation protocols
• Stay informed on industry regulations, best practices, and emerging trends through trade groups and forums

What We’re Looking For

Required Qualifications

• Bachelor’s degree in Business or related field and 3+ years of life insurance policy administration experience
• OR
• 7+ years of direct life insurance policy administration experience
• Minimum 3 years of experience directly managing staff, including coaching, performance management, and corrective action
• Deep knowledge of life insurance and annuity contracts, disbursements, taxation, and servicing requirements
• Strong analytical, organizational, and documentation skills
• Sound judgment and strong understanding of compliance in a regulated environment
• Ability to manage competing priorities with exceptional attention to detail
• Advanced working knowledge of Microsoft Excel

Preferred Qualifications

• Industry designations such as FLMI, ACS, PCS, or CLU
• Experience with budget management
• Demonstrated ability to analyze, summarize, and clearly communicate complex insurance topics and data

nTech Workforce has an immediate 23203 Junior Customer Service Representative III

Terms of Employment

• W2 Contract, 12 Months
• This role is full time onsite reporting at 1068 N Front ST, Baltimore, MD.
• Work Schedule: 08:00 am- 05:00 pm

Overview

• Our client is seeking (4) Junior Customer Service Representatives who are responsible for providing advanced customer service and support to customers of a company.

Responsibilities:

• Handling complex or escalated customer inquiries, issues, and requests via phone, email, or chat.
• Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.
• Processing complex orders, returns, and exchanges accurately and efficiently.
• Resolving escalated customer complaints or issues in a timely and effective manner.
• Acting as a point of contact for other customer service representatives for guidance and support.
• Mentoring and training junior customer service representatives.
• Maintaining accurate and detailed records of customer interactions and transactions.
• Analyzing customer feedback and trends to identify areas for improvement.
• Collaborating with other departments, such as sales or marketing, to address customer needs or concerns.
• Keeping up-to-date with product knowledge, industry trends, and company policies.

Required Skills & Experience

• Junior Level experience required.
• Need prior large volume of utility call center experience
• Previous customer service experience/call center experience.
• Handling Inbound and Outbound calls
• Solid understanding of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Strong customer focus.
• Ability to handle difficult or challenging situations with professionalism and empathy.

Benefits Information

• Medical Insurance; Vision Insurance; Dental Insurance
• 401K Retirement Plan (Discretionary Match Offered)
• Ancillary Coverage (Life, AD&D, Short Term / Long Term Disability)
• Employee Referral Bonus
• Bi-Weekly Direct Deposit
• Note: As a contingent worker with nTech, you'll be paid for all approved hours worked; paid time off and paid holidays are not provided.

nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

This role has a minimum base pay from $17.00 per hour with higher starting pay available based on experience.

Purpose:

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience. Full-Time and Part-Time Positions Available.

Qualities we look for:

• Friendly and enthusiastic
• Entrepreneur and hard-working
• Honest and accountable

Essential Job Functions:

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company's safety processes.
• Act and work in a manner consistent with the company's core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Minimum Eligibility Requirements:

• Must be 18 years or older
• Knowledge of basic math skills
• Customer service experience
• Potential travel to other stores for support.

Working Conditions (travel & environment):

• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements:

• Medium Work Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Hours:

Monday - Friday 7:00 AM - 8:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Pickup Hours:

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Benefits & Rewards:

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity:

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Stand Together is a philanthropic community that helps America's boldest changemakers tackle the root causes of our country's biggest problems, from education to the economy, broken communities, and toxic division, among dozens of other pressing issues. We provide our partners with access to resources including funding, thought leadership, a network of peers, and a playbook for applying proven principles to transform lives and society.

As a Fundraising Campaign Director on the Fundraising Strategy Team, you will lead the end-to-end development and execution of integrated fundraising campaigns that strategically position and market our unique, high-impact solutions focused on our Education priorities. Your role is to architect comprehensive, scalable GTM campaigns that deliver clear, sustainable revenue growth and align philanthropic funding with our game-changing product solutions.

You will leverage your expertise in solution management and fundraising operations to drive demand generation, pipeline development, and fundraising enablement for $10M+ initiatives within a dynamic, entrepreneurial team environment.

• Lead the full lifecycle of fundraising campaign developmentfrom product-market fit validation and messaging framework to sales/fundraising enablement, channel strategy, and campaign executionto ensure effective GTM delivery of fundraising solutions.
• Develop and optimize a diverse, durable campaign pipeline by applying demand generation best practices, segmentation, and prospecting strategies to drive qualified donor engagement and maximize conversion rates.
• Collaborate cross-functionally with marketing, data analytics, leadership, and frontline fundraisers to align GTM strategies, ensure consistent messaging (case for support, value proposition, style guide), and deploy data-driven performance metrics and reporting dashboards.
• Design and implement targeted donor engagement strategies to expand lifetime value, donor retention, and contribution growth across multiple fundraising channels and initiatives.
• Partner with executive leadership on strategic planning, resource allocation, and iterative optimization of campaign performance to meet or exceed ambitious fundraising KPIs.

• 10+ years of experience managing high-value fundraising campaigns or complex product/solution launches with proven success driving revenue growth through strategic GTM execution.
• Strong product/solution management acumen with the ability to translate philanthropic needs into compelling fundraising value propositions and actionable campaign plans.
• Expertise in pipeline management, demand generation, customer segmentation, and fundraising enablement tactics to accelerate donor acquisition and conversion.
• Track record of driving multiple concurrent strategic initiatives to completion in fast-paced, matrixed environments with a bias for continuous innovation and entrepreneurial problem-solving.
• Excellent cross-functional collaboration skills, with experience aligning sales, marketing, operations, and leadership teams to execute integrated fundraising GTM strategies.
• Commitment to continuous improvement, data-driven decision making, and maintaining high standards of integrity, humility, and professionalism.
• Passion for Stand Together's mission, culture of innovation, and values including entrepreneurialism, transformation, and respect.
• Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to steward our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect.

• Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
• A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving progress on complex social challenges.
• Commitment to growth: Thrive in a non-hierarchical environment that emphasizes self-actualization, with roles and responsibilities based on your strengths, not tenure.
• Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive.

Our Values: Working at Stand Together is different from many other organizations. Our culture is deeply rooted in Principle Based Management (PBM), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM empowers our employees to be entrepreneurial, to innovate, and to continually drive transformation.

We believe diversity fuels creativity, broadens knowledge, and helps drive success, and that is why we're proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, respect and sensitivity.

As the Sales Manager, you will:

Always provide the highest levels of customer service to internal partners and external clients.

Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqu that is representative of Concord Hospitality via all avenues of communication.

Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.

Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel.

Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events.

Be willing and able to attend customer functions as needed.

Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues.

Gain knowledge of hotel's food and beverage products, pricing, and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success.

Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor.

Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties.

Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.

Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals.

Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.

Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures.

Benefits of Working for Concord Hospitality

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our \"Associate First\" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

\"We Are Concord!\" We support diversity and inclusion through our mission to be a \"Great Place to Work for All.\"

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along \"The Way to Market\" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

We do this by excelling in four key areas headquarter selling, retail merchandising, store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation. Equal Opportunity Employer.

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of elite local retail grocery stores as Food Demonstrators/Sales Advisers. We are looking for people who are passionate about creating a positive and exciting experience for consumers. People who are interested in increasing brand awareness about various products we endorse during the demonstration events.

• Must be available Thursday-Sundays
• Must be willing to bring your own folding table and black tablecloth (reimbursement included)
• Must be willing to bring own appliances from home (you will get reimbursed when you bring your own appliances in) *Not required
• Friendly, respectful, responsible and dependable
• Must be willing to stand for five hours
• Daily access to a computer with Internet connection
• Own reliable transportation
• High school diploma/GED

• Flexible schedule
• Paid weekly
• Competitive salary
• Health benefits
• Excellent opportunity for growth/advancement

You will be responsible for evaluating and reporting analytics of revenue, as well as performing other ad hoc analysis and making recommendations based on outcomes. You will support the Manager of Revenue through building and evaluation of analytic models, visualization of key metrics, and advising as to the precedents of changes in revenue. You will be responsible for monthly reporting and analysis of key revenue and sales results, and will also play an integral role in the annual budgeting and outlook processes.

• Gain a financial and operational understanding of the business, including its mission, products, services, clients, initiatives, employees, etc.

• Ensure reporting accuracy and compliance with internal and external policies, including monitoring forecast accuracy, understanding drivers of variances, and providing insightful commentary & analysis for both current and future periods.

• Create and analyze large datasets; mine data and produce analysis in support of business units to optimize long term goals.

• Provide support to key stakeholders, and manage financial activities, for periodic forecast and annual planning cycles.

• Prepare trend and variance analytics, interpreting data and recommending actions to key stakeholders for optimization.

• May be assigned other special tasks and projects according to business needs.

• Bachelor's degree in Finance, Accounting, Economics, or a related field of study; or equivalent experience.

• 1.5 - 4 years' direct experience in financial planning & analysis, business analytics, and/or corporate or strategic finance.

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

• Demonstrated knowledge of generally accepted accounting principles (GAAP) and various financial analysis tools, such as trend and variance analyses.

• Experience utilizing a large integrated ERP/MRP computer system (e.g., Oracle, SAP), a plus.

• Proficiency in Salesforce, Workday, SQL, Tableau, Power BI, Alteryx, or similar systems, preferred.

• Experience working in a subscription-based business, preferred.

Equal Opportunity

Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (\"Protected Characteristic\"). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (\"Discrimination\").