Sales Jobs in Lompoc, CA
3 positions found
Position: Tasting Room Sommelier & Private Client Services
Reports to: DTC Director
Updated: Spring 2026
The Tasting Room Sommelier & Private Client Services role is responsible for delivering elevated guest experiences while supporting the winery’s broader Direct-to-Consumer initiatives through thoughtful relationship development and client outreach.
This is a guest-facing, relationship-driven role that blends front-of-house hospitality with behind-the-scenes engagement supporting membership and private client services. The individual in this role helps guide guests through the full Pence experience, from their initial visit to long-term membership and continued engagement with the winery.
A natural curiosity for wine and commitment to ongoing learning is essential. The ideal candidate is passionate about wine education, enjoys sharing knowledge in an approachable way, and takes pride in cultivating meaningful connections with guests.
Essential Duties and Responsibilities:
Guest Hosting & Tasting Room Experience
The Tasting Room Sommelier plays a central role in creating thoughtful, engaging tasting experiences that reflect the Pence philosophy of hospitality.
Responsibilities include:
• Welcome and host both member and non-member guests in tasting room and member spaces, delivering engaging and personalized tasting experiences.
• Foster meaningful guest relationships that encourage wine purchases and membership enrollment.
• Prepare tasting room daily, including wine setup, collateral, and table presentation, ensuring alignment with established service standards and SOPs.
• Communicate the Pence story, estate vineyards, farming philosophy, and wines with clarity, professionalism, and authenticity.
• Guide guests toward Estate, Penny, and Library wines, including large format offerings, with the goal of elevating the experience and increasing average order value.
• Introduce and promote membership to qualified non-member guests, clearly communicating long-term value, access, and benefits.
• Collaborate with the hospitality team to achieve and exceed tasting room sales and membership goals.
Private Client Services & Membership Support
In addition to hosting responsibilities, the role supports ongoing client engagement efforts that strengthen relationships beyond the tasting room.
Responsibilities include:
• Support the Membership Manager and Private Client Services Manager with outbound and follow-up outreach to members and high-value guests.
• Conduct thoughtful post-visit communication through phone, email, or text, based on guest preferences.
• Maintain accurate guest notes, preferences, and interaction history within the CRM system.
• Identify high-potential guests for membership enrollment, allocation offerings, and future outreach initiatives.
• Assist with allocation releases, special offers, and member communications through targeted follow-up and coordination.
• Serve as an ambassador for the Pence membership experience, reinforcing consistent service standards across all guest touchpoints.
Operational & Team Responsibilities
The role contributes to the overall success of tasting room operations and supports team collaboration.
Responsibilities include:
• Assist with managing reservation requests through RedChirp and booking through the Tock platform.
• Participate in weekly educational trainings focused on wine knowledge, service standards, and guest engagement.
• Attend weekly staff meetings to review sales performance, membership activity, and guest feedback.
• Support daily tasting room operations and contribute to a professional and collaborative team environment.
• Perform additional duties as assigned by the DTC Director in support of DTC sales and hospitality operations.
Work Schedule
• Full-time position (five days per week)
• Weekend and holiday availability required
Professional Requirements
Viable candidates for this role should possess a combination of hospitality experience, wine knowledge, and relationship-building skills. Preferred qualifications include:
• Three to five years of winery service experience within a DTC-focused winery or comparable hospitality environment
• Strong wine knowledge required; WSET or Court of Master Sommeliers certification preferred
• Demonstrated commitment to continued wine education and professional development
• Exceptional interpersonal and communication skills with a relationship-first mindset
• Comfort with guest outreach and follow-up communication
• Strong organizational skills and attention to detail
• Computer proficiency including Microsoft Office; experience with Commerce7 preferred
• Ability to manage multiple priorities in a dynamic hospitality environment
Key “MUST HAVE” Personality Traits and Qualities:
• Warm and authentic approach to guest engagement
• Strong curiosity and passion for wine and hospitality
• Professional, poised, and attentive to detail
• Relationship-driven with a natural ability to connect with guests
• Self-motivated and accountable
• Collaborative team player who contributes positively to workplace culture
• Positive, upbeat, and service-oriented mindset
Remuneration
Hourly Pay:
$23.00 – $25.00 per hour
Additional Compensation:
• Sales commission
• Gratuities
• Membership sign-up bonuses
• Membership retention incentives
Benefits
• Health and dental insurance
• 401(k) plan
• Paid time off and paid sick leave
• Employee wine discounts
Based at our flagship manufacturing in Lompoc, CA, the Site Manager is responsible for the day-to-day operations of a large plant site which includes mining, production, maintenance, quality lab, warehousing, and shipping. As the site leader, you will operate and maintain an efficient, productive and safe workplace, implementing IMERYS policies and best practices.
Relocation assistance provided
The Site Manager has direct supervision responsibilities over employees working in mining, production, maintenance, quality lab, and warehousing. Site manager ensures adherence to local, state and federal governance required as well as assurance of a safe and productive work environment for all site employees.
JOB SCOPE/DIMENSIONS
The Lompoc site is nearly 5000 square acres; it has a surface mine and 4 distinct processes. Over 1500 sku's exist for the wide range of products produced. The annual sales budget is in excess of $80M.
- Responsible for preparing the Site budget, forecast and close management of.
- Direct supervisory responsibility of 8 employees with a site average headcount over a 24 hr period of 160. More than 50% of time is spent supervising others.
- Requires interaction with customers, vendors, regulatory personnel, and corporate personnel.
- Review and approval of timecards, expense reports and purchase orders.
- Recommends and supports management of capital projects.
- Insures compliance with CGMP, FCC and Pharmacopeia guidelines
- Minimal domestic travel required (2-3 times/year) and typically no international travel required.
KEY TASKS AND RESPONSIBILITIES:
- Coordination of mining, production, warehousing and maintenance.
- Supervise all employees at plant
- Review financials, prepare forecast and budgets to assure that plant remains profitable
- Ensure maintenance of a safe and clean work environment for employees through direct supervision and guidance through corporate policies and standards
- Communicate with customers to ensure that they are getting the best quality service and products
- Define priorities and prepare plans for site wide process and efficiency improvements
- Participates in cross-functional teams to support overall company goals
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Bachelor of Science or Engineering Degree required.
- Minimum 10 years heavy industrial and leadership experience required.
- Experience in Mining industry
- Maintenance and Reliability experience in a heavy industrial environment
- Union experience would be helpful.
$190k - $230k base salary range, plus a bonus. Your starting salary within this range will be based on your specific qualifications, relevant experience, and overall background.
We’re offering a part-time opportunity for individuals who want to earn extra cash without disrupting their main job or studies. This role gives you the freedom to work from home at your own pace, learning simple ways to generate additional income.
No sales or special qualifications are required — only basic computer skills and a proactive attitude.
Responsibilities:
Engage with provided training materials and follow clear steps
Apply proven techniques to create small but consistent earnings
Track your results and adapt based on your time and effort
Communicate progress and feedback when requested
Requirements:
Must be 18 years or older
Basic internet literacy and access to a device
Attention to detail and willingness to learn
Self-discipline to manage flexible, independent work
Benefits:
Work from anywhere
No quotas or deadlines
Ideal for students, parents, or part-time workers
Opportunity to scale income with experience
