Sales Jobs in Hackensack
177 positions found — Page 13
Responsibilities:
- Serve as the primary liaison between customers and technicians
- Accurately document repair needs, generate estimates, coordinate efficient workflow, and ensure timely completion of services.
- Prepare detailed repair orders , explain repair recommendations, timelines, and cost estimates
- Obtain approvals for services and maintain consistent communication throughout the repair process
- Recommend necessary and preventive maintenance services based on manufacturer guidelines
- Upsell additional services ethically and transparently
- Review completed repair orders with customers and explain final invoices
- Coordinate closely with towing dispatch to ensure smooth vehicle intake and monitor job progress to ensure efficiency and on-time delivery
- Order parts and communicate with vendors when necessary
- Maintain organized digital and physical repair records
- Process payments and handle billing documentation
- Ensure compliance with company procedures and safety standards
- Assist management with reporting and KPI tracking
Requirements:
- Minimum 3–5 years of experience as an Automotive Service Writer or Service Advisor
- Strong knowledge of automotive systems, diagnostics, and repair terminology
- Experience in high-volume automotive repair environments
- Proficiency with shop management software and estimating systems
- Excellent written, verbal communication skills and multitasking skills
- Sales-oriented mindset with a customer-first approach
- Bilingual (English/Spanish) is a plus
- Valid driver’s license
What We Offer:
- Competitive base salary pay plus performance-based bonuses
- Health, dental, and vision benefits
- Paid time off and holidays
- Ongoing training and advancement opportunities
Senior Buyer - Duty-Free, Snacks & Confections
With a career at Hudson, you really benefit! We Offer:
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
401(k) retirement plan with company match
Company paid life insurance
Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus
Compensation: $105,100 to $127,400
Purpose: The Senior Buyer is responsible for sourcing, selecting, and purchasing for Snacks in alignment with the company’s goals and current trends for Duty Free locations, ensuring the right products are available to meet customer demands while maximizing profitability.
Essential Functions:
- Sources, develops, and curates new brands and product assortments that align with the company objectives, customer preferences and market trends
- Monitors industry trends, consumer preferences, and competitor activities to proactively identify opportunities and challenges; adjusts assortments accordingly
- Manages supplier and vendor relationships, negotiates pricing and terms, and maintains optimal delivery schedules
- Analyzes sales data and performance metrics to make informed decisions on assortment mix and inventory replenishment
- Develops and maintains an understanding of the target audience, adjusting assortments to match evolving consumer preferences
- Address aged and slow-moving inventory levels and develop strategies for markdowns and promotions
- Executes SKU rationalization to maximize performance based on space allocation
- Partners with Planner using the OTB to manage stock levels
- Develops an exit strategy on non-go forward items; negotiates RTVs, implement markdowns, promotions, and price changes
Reporting Relationship: The Senior Buyer reports to the Senior Category Director
Major Interdependencies: Global Category team, Supply Chain, Master Data, Revenue Generation, Planning, Space Planning, Marketing, and Operations
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Education and Experience: The combination of education and professional experience must exceed 6 years:
- In a technical role: Requires 6 years as in a retail operations role with a focus in buying or merchandising
- A bachelor’s degree in a business, marketing, or management program related to the functional area can count for 2 of the 6-year requirement
- In the industry: 3-5 years of retail operations experience
Specialized Training:
- Training that leads to an in-depth understanding of the buying function
Specialized Skillset/Competencies/Traits:
- Knowledge of financial tools and concept profitability; has the ability to understand and use market research and market trend information to maximize profitability
- Versatility, flexibility, and a willingness to work enthusiastically and independently with constantly changing priorities
- Strong organizational skills and attention to detail; excellent written communication and interpersonal communication skills
- Business acumen and also has the mindset required to understand the long-term implications of buying decisions and to advance the organization’s goals
- Demonstrated history of understanding the needs of the business, stakeholders, the employee population, and individual circumstances
- Demonstrated history of creating and maintaining positive work environments to achieve common goals
Location/Travel:
- This position is based at the North America Support Center in East Rutherford, NJ
- Requires ability to travel up to 15% of the time for meetings and to visit branch locations
Who are we?
Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience—plus technology—to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth—and invite a diversity of motivated achievers to come, learn, work, create, grow—and succeed—with Colonial.
Position Overview
We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must—as well as a strong work ethic, excellent communication skills, and a drive to succeed!
Key Responsibilities
Customer Service & Sales Support:
- Engage with clients via phone and email, providing top-notch service and assistance.
- Educate potential customers on ERISA Fidelity products and services, helping them navigate their options.
- Proactively follow up on leads and in-progress applications to drive sales conversions.
- Maintain accurate customer records and interactions in the CRM system.
- Collaborate with internal teams to streamline processes and improve customer experience.
Administrative Responsibilities:
- Process and track applications, renewals, and policy updates.
- Ensure accurate data entry and maintain organized client records.
- Assist in preparing reports, documentation, and client communications.
- Support the team with invoicing, follow-ups, and other administrative tasks.
Qualifications & Skills
Experience:
- 1-3 years in customer service, sales support, or administrative roles.
- Prior experience working in a CRM system is highly preferred.
Skills & Competencies:
- Strong verbal and written communication skills – comfortable with a high-volume phone role.
- Driven, self-motivated, and eager to grow in a sales-oriented environment.
- Detail-oriented with strong organizational and problem-solving skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multi-task, prioritize, and meet deadlines efficiently.
Education & Certifications:
- BA Degree in Business in related field.
Why Join Us?
Heavy phone presence & sales growth opportunities
$45,000 base salary
Career advancement in a fast-growing company
Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch
Supportive team environment & professional development
If you’re hungry for success, love being on the phone, and want to grow in sales, we’d love to hear from you!
The ideal candidate has strong ability to generate new business in the senior care industry and has established relationships that can start generating new business quickly.
This individual must be able to develop and maintain both business and client relationships.
This candidate would also need to be a self-motivator, efficient in keeping notes and highly organized.
Primary Responsibilities: Develop and execute a sales plan to meet business goals Establish and maintain relationships with referral sources, including hospital case managers, assisted living facilities, skilled nursing/rehab facilities, hospices, physicians’ offices, etc.
Complete daily face-to-face sales focused meetings with referral sources for purposes of generating business leads.
Answering client questions about services, pricing, and needs.
Service and maintain client relationships to maximize client experience and retention.
Plan and organize community marketing events to enhance our visibility in the community and generate new relationships and business opportunities Compensation and Benefits: Compensation includes base salary and bonus/commission component depending upon experience and results.
Health Insurance – United PPO Vision & Dental 401k w/ match FSA Life Insurance AD&D, Life, Disability Insurance & More Mileage/car reimbursement Required Skills and Experience Must have a reliable vehicle and valid driver’s license & car insurance Knowledgeable and experienced in health care and senior care industries.
Strong interpersonal, customer service, presentation and communication skills.
Strong computer skills and knowledge of general CRM processes.
Demonstrate multi-tasking and problem solving.
Personal Attributes: A passion for senior care and client service Enthusiastic, positive thinking, and effective communicator Goal and career oriented Ability to establish rapport and build trust both with the company, the staff, as well as with referral sources and prospective clients.
A desire to take a leadership role in growing the business.
Self-motivated with the ability to thrive with minimal direct supervision.
Counties We Service: Bergen Passaic Essex Union Hudson Morris Somerset Sussex Join our team, today! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Overview
The General Manager oversees all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurants culture, setting high standards for service and team performance.
Job Responsibilities:
Operations & Guest Experience
Oversee daily Front-of-House and Back-of-House operations.
Ensure all shifts and events are staffed according to projected sales.
Deliver superior service and respond promptly to guest incidents and complaints.
Manage restaurant culture, always ensuring hospitality and professionalism.
Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals.
Collaborate with the Kitchen Managers to approve menu changes and specials.
Manage music, ambiance, and security to support the guest experience.
Financial & Administrative Management
Review and approve weekly financial reports for owners and team.
Conduct monthly P&L reviews and fiscal reporting with the Owners.
Forecast sales and manage controllable costs to align with budget.
Oversee invoice coding, invoice processing, and petty cash systems.
Ensure accurate cash handling, including coffee bar and cashier cash-out procedures.
Utilize inventory tracking software to monitor food, beverage, and supply usage.
Approve staff schedules and monitor labor systems (Proforma vs. actual).
Human Resources & Team Development
Lead employee recruiting, interviewing, and new hire orientation.
Oversee preparation of new hire packets and onboarding materials.
Provide regular manager and chef training, coaching, and development.
Conduct manager and chef performance reviews.
Address HR issues and support employee relations with fairness and consistency.
Manage uniforms and maintain professional appearance standards.
Develop and execute rewards and incentive programs to increase staff engagement.
Training & Continuing Education
Maintain training programs for both new and current employees.
Ensure compliance with recipes, preparation, and safety standards.
Provide continuing education opportunities for all staff.
Select and train trainers for effective knowledge transfer.
Lead shift meetings and weekly manager meetings with clear agendas.
Compliance, Safety & Risk Management
Ensure compliance with all health, sanitation, and safety regulations.
Manage safety programs including workers compensation, clinic, and hospital resources.
Oversee licensing and permit renewals.
Maintain accurate safe logs and security procedures.
Marketing & Community Relations
Execute branding and sales-building initiatives.
Support public relations and marketing programs under the Owners guidance.
Represent the restaurant within the community to foster relationships and grow visibility.
Reporting & Communication
Maintain a standardized Manager Log with consistent format and process.
Provide weekly updates to ownerships.
- Communicate clearly and consistently with staff and leadership.
Desired Traits
- Strong Problem Solver: Able to remain calm under pressure and troubleshoot problems as they arise.
- Adaptability: Comfortable with changes in business volume, customer demands, and operational needs.
- Detail-Oriented: Meticulous attention to detail, ensuring all aspects of the restaurant meet or exceed operational standards.
- Passionate About Hospitality: A natural desire to create positive experiences for customers and provide a supportive work environment for staff.
Compensation & Benefits
- Salary:80-100k per year
- Benefits: Paid sick leave, paid vacations
If youre passionate about great food, building strong teams, and creating memorable guest experiences, wed love to meet you. Please submit your resume!
REQUIREMENTS
- Minimum 3-5 years of experience in restaurant management, with a proven track record in a supervisory or managerial role.
- Strong leadership and people management skills in food service, with strong ability to coach and develop a team
- Strong background in managing restaurant operations, including financials, staffing, inventory control, and customer service.
- Solid understanding of food safety standards and cost control practices
- Excellent communication and problem-solving skills
- Highly organized and able to multitask in a high-volume environment
- Proficiency with POS systems (TOAST exp. a plus), scheduling software, and Microsoft Office Suite (Excel, Word).
- Experience in budgeting, forecasting, and P&L analysis
- ServSafe Manager Certification or equivalent food safety training
- Ability to work under pressure in a fast-paced environment
- Must be flexible to work nights, weekends, and holidays as required by the restaurant's business needs
About Us:
Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like spaceis inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options.At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries.Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surroundedby beautifuldesign, in a beautifulneighborhood.
Job Overview
The General Manager oversees all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurants culture, setting high standards for service and team performance.
Job Responsibilities:
Operations & Guest Experience
Oversee daily Front-of-House and Back-of-House operations.
Ensure all shifts and events are staffed according to projected sales.
Deliver superior service and respond promptly to guest incidents and complaints.
Manage restaurant culture, always ensuring hospitality and professionalism.
Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals.
Collaborate with the Kitchen Managers to approve menu changes and specials.
Manage music, ambiance, and security to support the guest experience.
Financial & Administrative Management
Review and approve weekly financial reports for owners and team.
Conduct monthly P&L reviews and fiscal reporting with the Owners.
Forecast sales and manage controllable costs to align with budget.
Oversee invoice coding, invoice processing, and petty cash systems.
Ensure accurate cash handling, including coffee bar and cashier cash-out procedures.
Utilize inventory tracking software to monitor food, beverage, and supply usage.
Approve staff schedules and monitor labor systems (Proforma vs. actual).
Human Resources & Team Development
Lead employee recruiting, interviewing, and new hire orientation.
Oversee preparation of new hire packets and onboarding materials.
Provide regular manager and chef training, coaching, and development.
Conduct manager and chef performance reviews.
Address HR issues and support employee relations with fairness and consistency.
Manage uniforms and maintain professional appearance standards.
Develop and execute rewards and incentive programs to increase staff engagement.
Training & Continuing Education
Maintain training programs for both new and current employees.
Ensure compliance with recipes, preparation, and safety standards.
Provide continuing education opportunities for all staff.
Select and train trainers for effective knowledge transfer.
Lead shift meetings and weekly manager meetings with clear agendas.
Compliance, Safety & Risk Management
Ensure compliance with all health, sanitation, and safety regulations.
Manage safety programs including workers compensation, clinic, and hospital resources.
Oversee licensing and permit renewals.
Maintain accurate safe logs and security procedures.
Marketing & Community Relations
Execute branding and sales-building initiatives.
Support public relations and marketing programs under the Owners guidance.
Represent the restaurant within the community to foster relationships and grow visibility.
Reporting & Communication
Maintain a standardized Manager Log with consistent format and process.
Provide weekly updates to ownerships.
- Communicate clearly and consistently with staff and leadership.
Desired Traits
- Strong Problem Solver: Able to remain calm under pressure and troubleshoot problems as they arise.
- Adaptability: Comfortable with changes in business volume, customer demands, and operational needs.
- Detail-Oriented: Meticulous attention to detail, ensuring all aspects of the restaurant meet or exceed operational standards.
- Passionate About Hospitality: A natural desire to create positive experiences for customers and provide a supportive work environment for staff.
Compensation & Benefits
- Salary:80-100k per year
- Benefits: Paid sick leave, paid vacations
If youre passionate about great food, building strong teams, and creating memorable guest experiences, wed love to meet you. Please submit your resume!
REQUIREMENTS
- Minimum 3-5 years of experience in restaurant management, with a proven track record in a supervisory or managerial role.
- Strong leadership and people management skills in food service, with strong ability to coach and develop a team
- Strong background in managing restaurant operations, including financials, staffing, inventory control, and customer service.
- Solid understanding of food safety standards and cost control practices
- Excellent communication and problem-solving skills
- Highly organized and able to multitask in a high-volume environment
- Proficiency with POS systems (TOAST exp. a plus), scheduling software, and Microsoft Office Suite (Excel, Word).
- Experience in budgeting, forecasting, and P&L analysis
- ServSafe Manager Certification or equivalent food safety training
- Ability to work under pressure in a fast-paced environment
- Must be flexible to work nights, weekends, and holidays as required by the restaurant's business needs
About Us:
Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like spaceis inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options.At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries.Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surroundedby beautifuldesign, in a beautifulneighborhood.
Job Overview
The General Manager oversees all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurants culture, setting high standards for service and team performance.
Job Responsibilities:
Operations & Guest Experience
Oversee daily Front-of-House and Back-of-House operations.
Ensure all shifts and events are staffed according to projected sales.
Deliver superior service and respond promptly to guest incidents and complaints.
Manage restaurant culture, always ensuring hospitality and professionalism.
Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals.
Collaborate with the Kitchen Managers to approve menu changes and specials.
Manage music, ambiance, and security to support the guest experience.
Financial & Administrative Management
Review and approve weekly financial reports for owners and team.
Conduct monthly P&L reviews and fiscal reporting with the Owners.
Forecast sales and manage controllable costs to align with budget.
Oversee invoice coding, invoice processing, and petty cash systems.
Ensure accurate cash handling, including coffee bar and cashier cash-out procedures.
Utilize inventory tracking software to monitor food, beverage, and supply usage.
Approve staff schedules and monitor labor systems (Proforma vs. actual).
Human Resources & Team Development
Lead employee recruiting, interviewing, and new hire orientation.
Oversee preparation of new hire packets and onboarding materials.
Provide regular manager and chef training, coaching, and development.
Conduct manager and chef performance reviews.
Address HR issues and support employee relations with fairness and consistency.
Manage uniforms and maintain professional appearance standards.
Develop and execute rewards and incentive programs to increase staff engagement.
Training & Continuing Education
Maintain training programs for both new and current employees.
Ensure compliance with recipes, preparation, and safety standards.
Provide continuing education opportunities for all staff.
Select and train trainers for effective knowledge transfer.
Lead shift meetings and weekly manager meetings with clear agendas.
Compliance, Safety & Risk Management
Ensure compliance with all health, sanitation, and safety regulations.
Manage safety programs including workers compensation, clinic, and hospital resources.
Oversee licensing and permit renewals.
Maintain accurate safe logs and security procedures.
Marketing & Community Relations
Execute branding and sales-building initiatives.
Support public relations and marketing programs under the Owners guidance.
Represent the restaurant within the community to foster relationships and grow visibility.
Reporting & Communication
Maintain a standardized Manager Log with consistent format and process.
Provide weekly updates to ownerships.
- Communicate clearly and consistently with staff and leadership.
Desired Traits
- Strong Problem Solver: Able to remain calm under pressure and troubleshoot problems as they arise.
- Adaptability: Comfortable with changes in business volume, customer demands, and operational needs.
- Detail-Oriented: Meticulous attention to detail, ensuring all aspects of the restaurant meet or exceed operational standards.
- Passionate About Hospitality: A natural desire to create positive experiences for customers and provide a supportive work environment for staff.
Compensation & Benefits
- Salary:80-100k per year
- Benefits: Paid sick leave, paid vacations
If youre passionate about great food, building strong teams, and creating memorable guest experiences, wed love to meet you. Please submit your resume!
REQUIREMENTS
- Minimum 3-5 years of experience in restaurant management, with a proven track record in a supervisory or managerial role.
- Strong leadership and people management skills in food service, with strong ability to coach and develop a team
- Strong background in managing restaurant operations, including financials, staffing, inventory control, and customer service.
- Solid understanding of food safety standards and cost control practices
- Excellent communication and problem-solving skills
- Highly organized and able to multitask in a high-volume environment
- Proficiency with POS systems (TOAST exp. a plus), scheduling software, and Microsoft Office Suite (Excel, Word).
- Experience in budgeting, forecasting, and P&L analysis
- ServSafe Manager Certification or equivalent food safety training
- Ability to work under pressure in a fast-paced environment
- Must be flexible to work nights, weekends, and holidays as required by the restaurant's business needs
About Us:
Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like spaceis inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options.At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries.Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surroundedby beautifuldesign, in a beautifulneighborhood.
Job Overview
The General Manager oversees all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurants culture, setting high standards for service and team performance.
Job Responsibilities:
Operations & Guest Experience
Oversee daily Front-of-House and Back-of-House operations.
Ensure all shifts and events are staffed according to projected sales.
Deliver superior service and respond promptly to guest incidents and complaints.
Manage restaurant culture, always ensuring hospitality and professionalism.
Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals.
Collaborate with the Kitchen Managers to approve menu changes and specials.
Manage music, ambiance, and security to support the guest experience.
Financial & Administrative Management
Review and approve weekly financial reports for owners and team.
Conduct monthly P&L reviews and fiscal reporting with the Owners.
Forecast sales and manage controllable costs to align with budget.
Oversee invoice coding, invoice processing, and petty cash systems.
Ensure accurate cash handling, including coffee bar and cashier cash-out procedures.
Utilize inventory tracking software to monitor food, beverage, and supply usage.
Approve staff schedules and monitor labor systems (Proforma vs. actual).
Human Resources & Team Development
Lead employee recruiting, interviewing, and new hire orientation.
Oversee preparation of new hire packets and onboarding materials.
Provide regular manager and chef training, coaching, and development.
Conduct manager and chef performance reviews.
Address HR issues and support employee relations with fairness and consistency.
Manage uniforms and maintain professional appearance standards.
Develop and execute rewards and incentive programs to increase staff engagement.
Training & Continuing Education
Maintain training programs for both new and current employees.
Ensure compliance with recipes, preparation, and safety standards.
Provide continuing education opportunities for all staff.
Select and train trainers for effective knowledge transfer.
Lead shift meetings and weekly manager meetings with clear agendas.
Compliance, Safety & Risk Management
Ensure compliance with all health, sanitation, and safety regulations.
Manage safety programs including workers compensation, clinic, and hospital resources.
Oversee licensing and permit renewals.
Maintain accurate safe logs and security procedures.
Marketing & Community Relations
Execute branding and sales-building initiatives.
Support public relations and marketing programs under the Owners guidance.
Represent the restaurant within the community to foster relationships and grow visibility.
Reporting & Communication
Maintain a standardized Manager Log with consistent format and process.
Provide weekly updates to ownerships.
- Communicate clearly and consistently with staff and leadership.
Desired Traits
- Strong Problem Solver: Able to remain calm under pressure and troubleshoot problems as they arise.
- Adaptability: Comfortable with changes in business volume, customer demands, and operational needs.
- Detail-Oriented: Meticulous attention to detail, ensuring all aspects of the restaurant meet or exceed operational standards.
- Passionate About Hospitality: A natural desire to create positive experiences for customers and provide a supportive work environment for staff.
Compensation & Benefits
- Salary:80-100k per year
- Benefits: Paid sick leave, paid vacations
If youre passionate about great food, building strong teams, and creating memorable guest experiences, wed love to meet you. Please submit your resume!
REQUIREMENTS
- Minimum 3-5 years of experience in restaurant management, with a proven track record in a supervisory or managerial role.
- Strong leadership and people management skills in food service, with strong ability to coach and develop a team
- Strong background in managing restaurant operations, including financials, staffing, inventory control, and customer service.
- Solid understanding of food safety standards and cost control practices
- Excellent communication and problem-solving skills
- Highly organized and able to multitask in a high-volume environment
- Proficiency with POS systems (TOAST exp. a plus), scheduling software, and Microsoft Office Suite (Excel, Word).
- Experience in budgeting, forecasting, and P&L analysis
- ServSafe Manager Certification or equivalent food safety training
- Ability to work under pressure in a fast-paced environment
- Must be flexible to work nights, weekends, and holidays as required by the restaurant's business needs
About Us:
Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like spaceis inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options.At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries.Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surroundedby beautifuldesign, in a beautifulneighborhood.
Job Overview
The General Manager oversees all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurants culture, setting high standards for service and team performance.
Job Responsibilities:
Operations & Guest Experience
Oversee daily Front-of-House and Back-of-House operations.
Ensure all shifts and events are staffed according to projected sales.
Deliver superior service and respond promptly to guest incidents and complaints.
Manage restaurant culture, always ensuring hospitality and professionalism.
Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals.
Collaborate with the Kitchen Managers to approve menu changes and specials.
Manage music, ambiance, and security to support the guest experience.
Financial & Administrative Management
Review and approve weekly financial reports for owners and team.
Conduct monthly P&L reviews and fiscal reporting with the Owners.
Forecast sales and manage controllable costs to align with budget.
Oversee invoice coding, invoice processing, and petty cash systems.
Ensure accurate cash handling, including coffee bar and cashier cash-out procedures.
Utilize inventory tracking software to monitor food, beverage, and supply usage.
Approve staff schedules and monitor labor systems (Proforma vs. actual).
Human Resources & Team Development
Lead employee recruiting, interviewing, and new hire orientation.
Oversee preparation of new hire packets and onboarding materials.
Provide regular manager and chef training, coaching, and development.
Conduct manager and chef performance reviews.
Address HR issues and support employee relations with fairness and consistency.
Manage uniforms and maintain professional appearance standards.
Develop and execute rewards and incentive programs to increase staff engagement.
Training & Continuing Education
Maintain training programs for both new and current employees.
Ensure compliance with recipes, preparation, and safety standards.
Provide continuing education opportunities for all staff.
Select and train trainers for effective knowledge transfer.
Lead shift meetings and weekly manager meetings with clear agendas.
Compliance, Safety & Risk Management
Ensure compliance with all health, sanitation, and safety regulations.
Manage safety programs including workers compensation, clinic, and hospital resources.
Oversee licensing and permit renewals.
Maintain accurate safe logs and security procedures.
Marketing & Community Relations
Execute branding and sales-building initiatives.
Support public relations and marketing programs under the Owners guidance.
Represent the restaurant within the community to foster relationships and grow visibility.
Reporting & Communication
Maintain a standardized Manager Log with consistent format and process.
Provide weekly updates to ownerships.
- Communicate clearly and consistently with staff and leadership.
Desired Traits
- Strong Problem Solver: Able to remain calm under pressure and troubleshoot problems as they arise.
- Adaptability: Comfortable with changes in business volume, customer demands, and operational needs.
- Detail-Oriented: Meticulous attention to detail, ensuring all aspects of the restaurant meet or exceed operational standards.
- Passionate About Hospitality: A natural desire to create positive experiences for customers and provide a supportive work environment for staff.
Compensation & Benefits
- Salary:80-100k per year
- Benefits: Paid sick leave, paid vacations
If youre passionate about great food, building strong teams, and creating memorable guest experiences, wed love to meet you. Please submit your resume!
REQUIREMENTS
- Minimum 3-5 years of experience in restaurant management, with a proven track record in a supervisory or managerial role.
- Strong leadership and people management skills in food service, with strong ability to coach and develop a team
- Strong background in managing restaurant operations, including financials, staffing, inventory control, and customer service.
- Solid understanding of food safety standards and cost control practices
- Excellent communication and problem-solving skills
- Highly organized and able to multitask in a high-volume environment
- Proficiency with POS systems (TOAST exp. a plus), scheduling software, and Microsoft Office Suite (Excel, Word).
- Experience in budgeting, forecasting, and P&L analysis
- ServSafe Manager Certification or equivalent food safety training
- Ability to work under pressure in a fast-paced environment
- Must be flexible to work nights, weekends, and holidays as required by the restaurant's business needs
About Us:
Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like spaceis inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options.At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries.Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surroundedby beautifuldesign, in a beautifulneighborhood.
Job Overview
The General Manager oversees all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurants culture, setting high standards for service and team performance.
Job Responsibilities:
Operations & Guest Experience
Oversee daily Front-of-House and Back-of-House operations.
Ensure all shifts and events are staffed according to projected sales.
Deliver superior service and respond promptly to guest incidents and complaints.
Manage restaurant culture, always ensuring hospitality and professionalism.
Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals.
Collaborate with the Kitchen Managers to approve menu changes and specials.
Manage music, ambiance, and security to support the guest experience.
Financial & Administrative Management
Review and approve weekly financial reports for owners and team.
Conduct monthly P&L reviews and fiscal reporting with the Owners.
Forecast sales and manage controllable costs to align with budget.
Oversee invoice coding, invoice processing, and petty cash systems.
Ensure accurate cash handling, including coffee bar and cashier cash-out procedures.
Utilize inventory tracking software to monitor food, beverage, and supply usage.
Approve staff schedules and monitor labor systems (Proforma vs. actual).
Human Resources & Team Development
Lead employee recruiting, interviewing, and new hire orientation.
Oversee preparation of new hire packets and onboarding materials.
Provide regular manager and chef training, coaching, and development.
Conduct manager and chef performance reviews.
Address HR issues and support employee relations with fairness and consistency.
Manage uniforms and maintain professional appearance standards.
Develop and execute rewards and incentive programs to increase staff engagement.
Training & Continuing Education
Maintain training programs for both new and current employees.
Ensure compliance with recipes, preparation, and safety standards.
Provide continuing education opportunities for all staff.
Select and train trainers for effective knowledge transfer.
Lead shift meetings and weekly manager meetings with clear agendas.
Compliance, Safety & Risk Management
Ensure compliance with all health, sanitation, and safety regulations.
Manage safety programs including workers compensation, clinic, and hospital resources.
Oversee licensing and permit renewals.
Maintain accurate safe logs and security procedures.
Marketing & Community Relations
Execute branding and sales-building initiatives.
Support public relations and marketing programs under the Owners guidance.
Represent the restaurant within the community to foster relationships and grow visibility.
Reporting & Communication
Maintain a standardized Manager Log with consistent format and process.
Provide weekly updates to ownerships.
- Communicate clearly and consistently with staff and leadership.
Desired Traits
- Strong Problem Solver: Able to remain calm under pressure and troubleshoot problems as they arise.
- Adaptability: Comfortable with changes in business volume, customer demands, and operational needs.
- Detail-Oriented: Meticulous attention to detail, ensuring all aspects of the restaurant meet or exceed operational standards.
- Passionate About Hospitality: A natural desire to create positive experiences for customers and provide a supportive work environment for staff.
Compensation & Benefits
- Salary:80-100k per year
- Benefits: Paid sick leave, paid vacations
If youre passionate about great food, building strong teams, and creating memorable guest experiences, wed love to meet you. Please submit your resume!
REQUIREMENTS
- Minimum 3-5 years of experience in restaurant management, with a proven track record in a supervisory or managerial role.
- Strong leadership and people management skills in food service, with strong ability to coach and develop a team
- Strong background in managing restaurant operations, including financials, staffing, inventory control, and customer service.
- Solid understanding of food safety standards and cost control practices
- Excellent communication and problem-solving skills
- Highly organized and able to multitask in a high-volume environment
- Proficiency with POS systems (TOAST exp. a plus), scheduling software, and Microsoft Office Suite (Excel, Word).
- Experience in budgeting, forecasting, and P&L analysis
- ServSafe Manager Certification or equivalent food safety training
- Ability to work under pressure in a fast-paced environment
- Must be flexible to work nights, weekends, and holidays as required by the restaurant's business needs
About Us:
Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like spaceis inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options.At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries.Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surroundedby beautifuldesign, in a beautifulneighborhood.
