Sales Jobs in Glendale, CA

298 positions found

e-Commerce Production Associate
✦ New
Salary not disclosed
Los Angeles 1 day ago
Goodwill Southern California is hiring an E-Commerce Production Associate to join our incredibly entrepreneurial team.

You will be part of a growing e-commerce team that is focused on growing direct-to-consumer sales, improving the web shopping experience and updating web content for effective merchandising.

This role offers an excellent opportunity to gain exposure to all aspects of e-commerce in an entry level position.

The Production Associate should be highly organized and comfortable with data entry and excel.

A passion for Goodwill’s mission is a must.

Excellent communication skills & strong attention to detail is also a must.

Responsibilities: Receives and sorts inventory and records donations from public.

Labels, scans, and sorts merchandise.

Inspects merchandise to evaluate quality.

Researches and identifies product value for individual items.

Photographs merchandise, creates merchandise descriptions and lists items for sale.

Loads and unloads trucks.

Education & Experience Experience in customer service, merchandise handling, shipping/warehouse experience preferred Computer literacy required; Microsoft Word, Excel and Outlook email application and internet skills preferred Independent self-starter who can work without close supervision, extremely proactive and organized with attention to detail Ability to plan work to meet tight deadlines and unexpected situations and/or requests Ability to follow verbal and written instructions in English required Quality assurance or control experience helpful High school diploma or general education degree (GED) preferred Background Check and Drug Screen required.

#LI-DNI #LI-DNI
Not Specified
Senior Paralegal- Distribution
✦ New
$87,100
Burbank, CA 1 day ago

About the Role & Team

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, direct-to-consumer streaming services, products, parks and experiences, and our television shows and networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

The Distribution Legal group negotiates and provides legal counsel for the distribution of The Walt Disney Company’s world-class feature films, television content and online direct-to-consumer offerings. We represent Disney’s expansive portfolio of brands from the Walt Disney Studios (including Disney, Pixar, Marvel, Lucasfilm, Twentieth Century Studios and Searchlight) television entertainment, sports and news (including ABC Entertainment, ESPN, ABC News, Disney Channel/Disney Junior/Disney XD, FX Networks, National Geographic Channel and Freeform), and our innovative direct-to-consumer offerings (including Disney+, ESPN+, STAR+ and ABC News Live).  The role is for the legal team supporting Disney Platform Distribution.

This team is the legal hub for Disney content distribution on a global scale, including theatrical distribution, television network distribution, over-the-top distribution of direct-to-consumer offerings via video streaming platforms, physical home video, electronic home video (“EHV”), transactional video-on-demand (“TVOD”), subscription video-on-demand (“SVOD”), ad-supported video-on-demand (“AVOD”) and linear television. The group also advises business executives on distribution technology matters, related legal and policy matters, and handles content protection.

The Distribution Legal group is seeking a Sr. Paralegal to work in a fast-paced environment on innovative, high-profile, industry-leading content distribution matters for Disney Platform Distribution, including Internet and television distribution of Disney’s portfolio of motion picture and television titles on a linear (free, basic, pay), SVOD, ADVOD and direct-to-consumer basis (e.g., Hulu, Star, and Disney+). We’re looking for a bright, energetic, self-motivated and reliable person who can work closely with attorneys, and with other internal groups, and will exercise the highest level of ethics and discretion.

What You Will Do:

  • Work closely with attorneys and directly with business units on drafting, negotiating and closing license agreements:

    • with distribution licensees in the U.S. and Canada for linear broadcast, basic cable and pay television with accompanying video-on-demand usage rights;

    • for the acquisition of motion picture and television content to support the strategic distribution activities of Disney Platform Distribution on a global basis;

    • for the acquisition and distribution of television formats with third parties and Disney business units worldwide; and

    • with Disney and third-party distribution licensees in the U.S. and Canada across a wide variety of traditional and new platforms and business models, including direct-to-consumer applications and paid subscription platforms such as SVOD and ADVOD.

  • Provide in a clear, concise manner, advice and counsel to business and legal personnel regarding distribution issues and analysis of contractual provisions, rights and restrictions, and where necessary, interface with and seek advice from lawyers and executives from relevant internal groups (network and studio legal and business affairs, sales, technology, regulatory, antitrust counsel, labor relations, privacy, music, affiliate relations, ad sales and operations, etc.).

  • Provide ongoing oversight of legacy agreements, including legal issues related to distribution relationships, e.g., MFN compliance.

  • Maintain various departmental charts and input information into databases on a regular basis.

  • Work independently and manage negotiations with minimal supervision while ensuring Company’s policies, procedures, intellectual property rights and other key concepts are properly addressed.

Required Qualifications & Skills:

  • At least 3 years of paralegal experience

  • Outstanding drafting and legal writing skills

  • A deep interest in entertainment, media and technology industries, and willingness to learn about new areas

  • Ability to work independently or under limited supervision

  • Team-oriented and have the ability to take a solutions-oriented approach to legal issues

  • Ability to multi-task and work quickly and collaboratively under tight deadlines

  • Extreme attention to detail with accurate input and proofreading skills

  • Self-motivated, with outstanding interpersonal skills, and ability to communicate complex concepts and issues effectively with colleagues, counterparts and management

  • Proficient in Microsoft Word, Excel, Outlook and other office-related software

Preferred Qualifications:

  • Prior experience with entertainment, media and technology issues in television is preferred, but is not required

  • Some prior exposure to copyright law, intellectual property licenses and Internet and mobile platforms is preferred

Required Education:

A Bachelor’s Degree and/or qualifications to be a paralegal by certification or education and work experience as set forth by the American Bar Association and/or any applicable state codes. (JD’s will be considered)

#CORP_MEDIA
#twdcmedia
 


The hiring range for this position in Burbank, CA is $87,100.00 to $116,800.00 per year based on a 40- hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
permanent
Restaurant General Manager
✦ New
Salary not disclosed
Los Angeles, CA 1 day ago

Job Title: Unit General Manager I F&B

Department: Operations

Reports To: Senior Leadership (Site General Manager, Director of Operations, Plaza Director)

Status: Exempt

Date: May 2025

Broad Responsibilities:

Lead and oversee all aspects of airport operations business by driving exceptional results, establishing and maintaining company culture, and managing key client relationships. Hold full accountability for achieving financial, operational, and guest service objectives while creating and sustaining a best-in-class work environment. Develop and implement strategic training initiatives and provide leadership to all personnel to ensure consistent delivery of premium service that exceeds Food and Beverage standards and company policies and procedures. Direct and mentor the management team to achieve operational excellence and foster professional growth.

Main Duties & Responsibilities:

  1. Follow all policies, procedures, standards, specifications, guidelines, and training programs.
  2. Oversee food usage and verify and oversees reconciliation process for deliveries.
  3. Resolve immediate customer concerns about food quality or service following company standards.
  4. Maintain sanitation standards throughout shifts and complete required documentation.
  5. Supervise staff during shifts to ensure health and safety standards and liquor regulations (where applicable) are followed according to state and local guidelines.
  6. Complete shift-related paperwork, including forms and reports in a timely manner.
  7. Monitor and report supply levels for tableware, cooking utensils and cleaning items.
  8. Report maintenance and repair needs for equipment and facilities.
  9. Execute opening and closing procedures and maintain security standards.
  10. Provide feedback on team member performance.
  11. Make employment and termination recommendation consistent with company guidelines
  12. Monitor staff compliance with company dress code guidelines.
  13. Assist with on-the-job training for new team members.
  14. Monitor food preparation and methods to ensure compliance with brand and company specification and standards.
  15. Forecast labor and staff schedule appropriately as business dictates in compliance with CBS if applicable.
  16. Responsible for onboarding and continued development of associates assigned to their concept.
  17. Perform any other duties as assigned by supervisor


Skills and Qualifications

  1. High School Diploma or equivalent required.
  2. 2+ years restaurant management.
  3. Basic communication skills.
  4. Ability to organize shift-level tasks.
  5. Strong customer service skills.
  6. Understanding of basic business patterns.
  7. Ability to work effectively with a diverse workforce.
  8. Familiarity with inventory management basics.
  9. Emerging leadership ability and team motivation skills.
  10. Basic understanding of sales, labor costs, and food costs.
  11. Ability to work under pressure.
  12. Able to work a flexible work schedule including weekends and holidays.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand for long periods of time, use hands and fingers, communicate verbally, and hear. The associate is frequently required to reach with hands and arms, climb, balance, taste, and smell. The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Benefits:

We offer full-time eligible employees affordable medical insurance, dental and vision benefits, along with a variety of voluntary insurance options. Our benefits package includes company-sponsored life insurance, a free employee assistance program, competitive paid time off, company holidays, and a 401k retirement plan with company match. Plus, enjoy access to discount programs for travel and entertainment. This position is eligible for a bonus.


EEOC Statement:

We are an equal opportunity employer committed to building a diverse team and fostering an inclusive environment where employees feel empowered to bring their authentic selves to work. We welcome applications from all qualified candidates regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability status, or veteran status.

Not Specified
Chief Lending Officer
✦ New
Salary not disclosed
Los Angeles, CA 1 day ago

Title: Chief Lending Officer


The Chief Lending Officer will translate Premier America’s growth vision into actionable plans that drive market share, financial performance, and operational excellence within all areas of lending, including Consumer, Commercial and Real Estate, as well as lending operations and servicing. This role will be responsible for setting, validating, and driving strategic priorities and operational alignment resulting in robust lending growth in all channels, balanced with the appropriate risk appetite and ensuring compliance throughout – from origination to servicing.

Strategic Growth Leadership

  • Develops and executes lending strategies throughout our markets (LA/Ventura County and Houston markets) by integrating and maximizing relationship sales and marketing efforts and ensuring alignment with Premier America’s Mission, Vision, Core Values.
  • Drives quarterly and annual revenue goals for assigned business lines across all regions.
  • Conducts rigorous market, financial, and competitive analysis to identify opportunities and gaps within lending products. Develops specific strategies for growing, optimizing, or sunsetting products and services.
  • Develops strategy and framework around different lending channels, including product offerings and positioning. Execute to achieve growth goals.
  • Monitor compliance across all lending channels including operations and servicing.
  • Develop and manage Secondary Markets function and manage investor relationships.

Referral & Partner Network Expansion

  • Develops referral targets and strategies to maximize growth in other lines of business, including Insurance, Wealth Management, retail and business banking.

Service-Driven Relationship Sales Culture Enablement

  • Builds and maintains a service-driven relationship sales culture across Premier America Team Members.
  • Ensures Team Members within assigned channels understand Premier America’s products, services, and capabilities.
  • Ensures training initiatives include segment-specific approaches and member dialogue strategies.

Credit Risk Oversight

Develops, maintains, and updates the Credit Union’s risk governance framework, including:

  • a) loan and credit related policies; b) credit risk appetite and risk limits; c) loan risk rating system; d) credit exposure and concentration limits; e) credit risk management processes, standards, and procedures within each lending channel; f) provide recommendations and guidelines for portfolio mix, composition, diversification, and limits to prevent and mitigate the risk of loan concentrations.


Develops and maintains sound and consistent underwriting policies, standards and guidelines, and general credit philosophy to be utilized in all lending functions across the credit union.


In partnership with the CFO, ensures:

  1. a) Relevant, competitive, and profitable loan product offerings; b) Effective management of the Credit Union’s interest rate risk; c) Management of liquidity for strong earnings while staying within Premier America’s interest rate and liquidity risk tolerances.

Data-Driven Strategy and Forecasting

  • Maintains accurate reporting for confident revenue forecasting and KPI analysis (pipeline management etc.) to identify what is working and what is not.
  • Continuously monitors the local competitive landscape, regulatory changes, and financial services needs of Premier America’s Markets of Opportunity. Synthesizes intelligence into clear, actionable recommendations for the Senior Leadership Team.
  • Leads the development of comprehensive business cases, financial models, and feasibility studies for significant investments such as denovo branches and technology investments, ensuring a strong, measurable ROI.

Overall Management Responsibilities

  • Leads assigned business functions and manages assigned Team Members, providing leadership, mentorship and performance management. Conduct performance reviews, recommend compensation adjustments and foster a culture of continuous learning, professional growth, and ongoing improvements to ensure optimal team performance.
  • Models, recognizes, and rewards the behaviors that align with Premier America's Core Values.
  • Serve on various committees as assigned. Supports positive Board, Committee and Volunteer relations based on communication, collaboration, and executive leadership.
  • Attends seminars and professional conferences, as necessary.
  • Stays informed of trends and changes in the credit union and banking industry.
  • Additional duties as assigned.

Experience & Education

  • Minimum of ten years of leadership experience, specifically managing lending functions (sales, operations and servicing) in consumer, commercial, RE channels, within the financial services industry (credit union/banking).
  • Bachelors degree, MBA preferred
  • Proven track record of leading high-performing teams.
  • Strong negotiation, presentation, and strategic planning skills.

Pay – Base pay range for this role is: $240k - $300k.

Not Specified
Keyholder
✦ New
Salary not disclosed
Beverly Hills, CA 1 day ago

Company Profile

Founded in 1997 by Thierry Gillier, Zadig&Voltaire is a French contemporary designer brand known for redefining luxury with a bold, modern perspective offering fashion for both women and men. Rooted in freedom and creative audacity, the brand draws inspiration from contemporary art, rock & roll, a Parisian spirit, and self-empowerment, values that inform everything we do, from design to the way we collaborate, innovate, and grow our teams. The spirit of the brand is eternally youthful, encouraging its community to embrace individuality and self-expression while practicing self-love, taking bold steps, and living on their own terms.

Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills across all the countries where the brand is present. True to its founders’ vision, the company is guided by an artistic and entrepreneurial mindset where employees are encouraged to be agile and proactive within a fast-growing global brand. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe.

As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved. Zadig & Voltaire is an equal opportunity employer.


Position Overview

As a part-time Key Holder at Zadig & Voltaire Beverly Hills location, you are a trusted brand ambassador and an essential part of the store team. You are responsible for supporting day-to-day operations, including opening and closing the boutique, delivering exceptional client experience, and ensuring the boutique environment consistently reflects the elevated standards of the brand. You will contribute to the store’s success through expert styling, attention to detail and commitment to client satisfaction.


***This location is also hiring a PT Stock Associate, will earn bonus and not commission***


Responsibilities:

  • Act as a dependable point of contact when management is off-site by assisting with store opening/closing and overseeing daily operations.
  • Maintain a strong floor presence to drive individual sales and support the team in delivering seamless client experience.
  • Ensure a consistently positive and personalized client experience by prioritizing the customer and maintaining the brand’s luxury presence throughout every interaction.
  • Capture client data and support follow-up efforts to build lasting relationships and contribute to clienteling goals.
  • Replenish merchandise and ensure the sales floor is consistently organized, styled, and fully stocked.
  • Stay informed on key product launches and brand initiatives to educate customers and enhance selling conversations.
  • Demonstrate strong personal styling and product knowledge to elevate the shopping experience.
  • Utilize business reporting tools to identify opportunities, address challenges, and optimize daily performance.
  • Utilize the available marketing tools to engage current and new business and drive sales.
  • Embrace and utilize technology to enhance customer experience.
  • Demonstrate a passion for the luxury sector and knowledgeable of industry, market and fashion trends.


Requirements:


Sales and Service

  • Proven experience in client-focused retail sales with a strong track record of achieving personal sales goals.
  • Strong commitment to delivering excellent customer service and ensuring a memorable shopping experience.
  • Knowledge of retail sales techniques and a keen interest in providing personalized service.


Leadership and Operations

  • Comfortable with basic store operations, including replenishment, stocking, and visual presentation.
  • Familiar with Retail POS systems, MS Office, and Google Docs.
  • Ability to manage time effectively, prioritize tasks, and maintain attention to detail in a fast-paced environment.
  • Excellent verbal, written, and interpersonal communication skills.
  • Passionate about the luxury retail sector with an understanding of market trends and industry dynamics.
  • Positive, flexible, and reliable, with a focus on contributing to the team’s success.


Education and Training

  • HS Diploma Required; Associate’s/bachelor’s degrees preferred.


Experience

  • Minimum 2-year experience working within retail sales environment; luxury retail experience a plus.
Not Specified
TikTok Live Streaming Host
✦ New
Salary not disclosed
Los Angeles, CA 1 day ago

LiveLab Media US INC is hiring TikTok sales host (no experience required) with base salary from USD20 - 40/hour + Commission (no upper limit)

What we can provide:

  • Professional Team Assistance, our team will provide orientation for newly joined hosts and dedicated to increase your commission and leverage your salary afterwards.
  • Rapid growth and increased visibility in TikTok, we have solid cooperation with top brands.
  • More extra bonus such as : Flexible schedule/Employee discount/Paid training/Professional development assistance etc.

What we expect from you:

  • Excellent public speaking skills and storytelling ability
  • Strong affinity and strong sense of responsibility
  • Being present in our air room is needed ( base in Cluver City)

Job description:

  • Participate in the livestream process according to the livestream schedule.
  • Conduct LIVE Streaming as a Host on TikTok on a daily basis.
  • Introduce, promote and demonstrate the products during LIVE Streaming.
  • Interact and engage with online audiences, provide professional advice and answer enquiries during LIVE Streaming.
  • Proactively encourage online audiences to adopt our product and make online purchases during LIVE Streaming.

Complete video shooting of Vacuum Machines/Home Improvement for TikTok.

Work Location: In person

Join us now by sending your resume to

Official webiste of our company:

Not Specified
Assistant General Manager - Beverly Hills (Flagship Location)
✦ New
🏢 A.L.C.
Salary not disclosed
Los Angeles, CA 1 day ago


Summary: As an A.L.C. Assistant General Manager you will be responsible for supporting the General Manager in business objectives including maximizing sales and providing an exceptional shopping experience for the customer. You will become a brand ambassador through gained product knowledge, with a natural passion for styling, and an ability to develop strong relationships. You will contribute to an overall positive, professional, productive, and team-oriented environment. This role reports directly into the Store Manager.


Responsibilities:

  • Strong focus on the sales floor, motivating stylists to ensure performance standards are met
  • Demonstrate sales leadership by playing an active role on the sales floor through customer engagement; ensuring the highest level of customer service is provided
  • Foster a strong appointment, consignment, and event culture in partnership with our Manager of V.I.P. Client Relations and Studio Services.
  • Provide weekly updates to SM/RMs on Studio KPI’s: outreach, retention rate, top clients, consignment conversion
  • Achieve personal sales plan and metric goals for both store and self
  • Team sells with Sales Stylists to contribute to the development of the stylist team
  • Ability to sustain and expand new client relationships
  • Communicate product knowledge to all associates to ensure that the team can speak to each collection’s vision and the product’s quality
  • Maintain a high level of visual merchandising and housekeeping standards
  • Perform all daily paperwork and other operational tasks
  • Execute company policies and procedures
  • Other Duties as assigned


Qualifications:

  • Minimum of three (3) years of experience in luxury/contemporary retail management 
  • Basic computer skills in retail point of sales system, excel, and word
  • Must be able to lift, carry or move objects weighing up to 20 pounds
  • Organizational skills and an eye for detail
  • Demonstrate strong verbal and written communication skills. 
  • A positive, high energy, entrepreneurial spirit.
  • A team player who is inspired by other’s successes as well as your own.
  • Able to work retail hours, including weekends and holidays. 

 

The compensation for this position ranges from $30 to $\32 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.

Not Specified
E-Commerce Merchandiser
✦ New
Salary not disclosed
Alhambra, CA 1 day ago

Job Description

Ecommerce Merchandising and Operations Manager


JOB SUMMARY

The Ecommerce Merchandising Manager will be responsible for the daily management of the Trina Turk website. This position acts as a process owner and collaborates with cross-functional areas to troubleshoot and implement processes to ensure the website operates efficiently.


The eCommerce Merchandising Manager is responsible for creating a consumer-first experience to drive sales and engagement. They will build a compelling catalog of product and devise effective selling strategies, manage the consumer journey and shopping experience, and execute product launches and promotions. This role is responsible for reporting on product performance and reviewing historical sales data to make informed product recommendations and increase sales. They will ensure the best user experience and comprehensive merchandising strategy, recommending real-time actions.


This role will serve as the liaison between Marketing, Development, Planning, Buying, Operations, Customer Service, Licensing, and external vendors to maintain the functionality of the websites.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ensure that new features and functionality are fully tested before going live on websites
  • Execute e-commerce projects, including timelines, deliverables, cross-functional partnerships, and communication
  • Website sales/promotions: tagging, setting up, and making discounts live
  • Oversee daily management from product content set-up, promotions, pricing, troubleshooting of product fulfillment, and system integration
  • Collaborate with developers to implement new features in Shopify
  • Troubleshoot all issues with Developer, Customer Service, Ops, and Shopify support
  • Identify and implement Shopify apps to support overall e-commerce initiatives
  • Review challenges and devise solutions to support e-commerce, user experience, information technology, marketing, and customer service
  • Manage our connection with third-party fulfillment partners to our eCommerce platform to ensure accurate inventory synchronization and seamless order processing
  • Ensure products are set up accurately with all details and necessary information
  • Review online product pages constantly and implement improvements that will increase consumer spending
  • Build and recommend merchandising strategies based on data and analytics
  • Review and update product recommendations
  • Monitor customer reviews and flag concerns with the appropriate departments
  • Perform bi-weekly checks of online product to ensure the best brand experience for the end consumer
  • Evaluate site experience across desktop and mobile, and recommend upgrades to further improve customer experience
  • Manage Ecom samples for website photoshoots
  • Update promotional calendar and product ETAs


EDUCATION AND/OR EXPERIENCE

  • 5-7 years of experience in digital marketing and merchandising
  • Solid understanding of digital channels, trends, and user behaviors
  • Working knowledge of promotion and marketing strategies
  • Strong team player with the ability to build and maintain good rapport with both internal and external customers
  • Exceptional organizational and communication skills with demonstrated ability to prioritize workload and manage multiple projects
  • Experience with Shopify and POS systems
  • Deep understanding of ERP and inventory management systems
  • Knowledge of Excel, Microsoft Office, Slack, and Trello
Not Specified
Senior Operations Manager
✦ New
Salary not disclosed
Los Angeles, CA 1 day ago

Senior Manager, Retail Operations


Culver City, CA


POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.


Job Overview

The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.

This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.


What You Will Achieve

Strategic Leadership & Team Development

  • Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
  • Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
  • Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.

Operational Excellence & Store Standards

  • Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
  • Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
  • Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
  • Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.

Policy, Compliance & Efficiency

  • Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
  • Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
  • Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.

Cross-Functional & Global Alignment

  • Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
  • Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
  • Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.

New Store Openings & ROBO Operations

  • Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
  • Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.

Reporting, Data & Insights

  • Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
  • Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
  • Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.

Executive Leadership Communication

  • Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
  • Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.


What You Will Need

Education & Experience

  • Bachelor’s degree in Business, Operations Management, Retail Management, or related field.
  • 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
  • Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.

Operational Expertise

  • Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
  • Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.

Analytical & Technical Skills

  • Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
  • Strong ability to turn raw data into actionable insights and strategic recommendations.

Leadership & Communication

  • Exceptional ability to lead, coach, and inspire teams at multiple levels.
  • Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
  • Highly collaborative and skilled at cross-functional influence.

Customer & Brand Focus

  • Commitment to delivering exceptional customer experiences and protecting POP MART’s brand integrity.
  • Balance efficiency, compliance, and customer satisfaction in all decision-making.


What We Offer

  • Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
  • Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
  • Career development: Opportunities to take on larger responsibilities as POP MART’s North America business scales rapidly.


*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Not Specified
Director of Sales (Multi-Channel)
✦ New
Salary not disclosed
Los Angeles, CA 1 day ago

Shims Bargain Inc. (dba JC Sales) is a leading full-service wholesaler serving the value, discount, convenience, distributor, and grocery classes of trade worldwide. For over 30 years, we have been the bedrock for our customers, supplying them with unmatched variety, value, and service, offering the convenience of one-stop shopping experience. We provide the widest variety of quality products at the lowest possible prices. We offer over 12,000 items with annual sales of approximately $200 million. Our commitment to our legacy and online customers' success has enabled us to be one of the top 100 largest private companies in Los Angeles and ranked 12th on the 2022 Minority-Owned Business List from the Los Angeles Business Journal.


Job Responsibilities


The Director of Sales is a senior sales leader responsible for developing and executing strategic sales plans, achieving revenue and profitability targets, managing key customer relationships, and leading the sales organization across all channels.


This position oversees four distinct sales teams: Showroom Sales, Out-of-State Sales, E-Commerce Sales, and CNC (Cash and Carry). The Director of Sales will drive sales performance, enhance customer satisfaction, improve forecasting accuracy, strengthen sales operations, and align closely with Purchasing, Operations, Accounting, and IT to support overall business objectives.


Key Responsibilities


The Director of Sales balances strategic planning with hands-on leadership to drive profitable growth.


1) Sales Strategy & Execution

  • Implement a comprehensive sales strategy to achieve or exceed organizational sales and profit goals.
  • Expand market share by identifying new business opportunities, target markets, and customer segments.
  • Establish clear priorities and performance targets across all sales channels to ensure consistent execution.


2) Revenue Growth & Forecasting

  • Own and exceed annual revenue targets and lead the organization’s sales planning process.
  • Monitor sales performance and analyze trends to identify opportunities and risks.
  • Provide accurate, timely reporting and forecasting to executive leadership, including performance vs. goals.


3) Team Leadership & Management (Multi-Channel)

  • Build, mentor, and motivate a high-performing sales team, including Sales Managers and sales representatives.
  • Set clear expectations and performance standards, provide coaching/training, and manage performance improvement.
  • Promote a culture of accountability, collaboration, customer focus, and results-driven execution.


4) Sales Channel Oversight (Showroom / Out-of-State / E-Commerce / CNC)

  • Showroom: Drive in-person sales performance, customer retention, and showroom customer experience.
  • Out-of-State: Expand market reach through territory development and strategic customer growth.
  • E-Commerce: Improve online sales performance, conversions, promotions, and customer experience in coordination with cross-functional partners.
  • CNC (Cash & Carry): Optimize high-volume sales execution, speed of service, repeated purchasing, and team productivity.


5) Key Account & Relationship Management

  • Build and maintain strong, long-term relationships with key customers, retailers, distributors, and strategic partners.
  • Understand customer needs and deliver solutions that improve satisfaction, retention, and long-term growth.
  • Manage escalations and ensure timely resolution of customer issues.


6) Discount Strategy & Negotiation

  • Coordinate with internal stakeholders (Purchasing, Operations, Accounting, and IT) to implement discount strategy and pricing execution.
  • Negotiate contracts, trading terms, and strategic agreements while protecting gross margin and long-term profitability.
  • Ensure discounting and promotional decisions align with company goals and approved guidelines.


7) Market, Product & Competitive Expertise

  • Stay current on industry patterns, market trends, customer behavior, and competitor pricing/activity.
  • Use insights to improve sales execution, customer strategy, and product/category opportunities.
  • Provide actionable recommendations to leadership related to market shifts and competitive positioning.


8) Cross-Functional Collaboration & Execution

  • Work closely with Purchasing, Operations, Accounting, and IT to ensure seamless execution of sales initiatives.
  • Align sales strategy with inventory availability, fulfillment capabilities, promotions, and operational readiness.
  • Improve internal systems, process efficiency, and reporting accuracy to strengthen company performance.


Required Skills and Qualifications


Experience

  • Core Experience: Minimum 10–15 years of sales experience, with 5–10 years in a senior leadership role (Sales Manager / Senior Manager / Director), preferably within a relevant industry.
  • Wholesale/Retail Expertise: Extensive experience working at or directly with major retailers and clubs, including Walmart, Sam’s Club, Costco, Grocery Outlet, and Smart & Final, as well as a broad range of small to mid-sized retail establishments.
  • Market Expansion: Proven track record of identifying and opening new business opportunities, entering untapped markets, and acquiring new customer segments.
  • International Sales & Export: Demonstrated ability to capitalize on international opportunities, including the ability to spot global trends, target high-potential regions, and execute a comprehensive international sales plan that includes establishing global partnerships and streamlining sales strategy.
  • Regulatory Knowledge: Functional understanding of export requirements, international shipping logistics, and cross-border trade compliance.


Education

  • Required: Bachelor’s degree in Business Administration, Marketing, or a related field.
  • Preferred: MBA or equivalent advanced degree is a strong plus.


Leadership & Strategic Thinking

  • Team Development: Proven ability to lead, inspire, and develop high-performing teams while establishing a culture of accountability and teamwork across diverse sales channels.
  • Business Acumen: Strong analytical skills with the ability to manage budgets, ROI, and business performance at a P&L-impact level.
  • Strategic Execution: Ability to translate market insights into actionable recommendations for executive leadership regarding market shifts and competitive positioning.


Communication & Technical Skills

  • Negotiation: Expert-level negotiation skills with a history of closing and managing high-value accounts and strategic agreements.
  • Communication: Excellent verbal and written communication skills, including the ability to deliver professional presentations to executive stakeholders.
  • Technical Proficiency: Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word) and experience using ERP systems, CRM tools, and data analytics platforms to drive performance.


Employment Status:

Exempt


Job Type:

Full-Time


Work Location:

2600 S. Soto Street, Los Angeles, CA 90058


Report to:

Vice President of Sales


Pay Range:

$115,000 - $135,000 per year


Benefits:

Medical / Dental / Vision / Life Insurance / HRA / FSA / 401K / Free lunch on Fridays / Perks at Work / Company Events / Vacation / Paid Holiday / Sick Hours

Not Specified
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