Sales Jobs in Ga

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along \"The Way to Market\" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation.

Equal Opportunity Employer

CROSSMARK is looking for associates to complete in-store food and product demonstrations, while working in a part-time environment. If you are outgoing, enjoy meeting new people and are looking for a job where you can use your personality then CROSSMARK's product / events demonstrator team is the place for you! Enjoy flexibility that enables you to have a work-life balance while you promote various products during onsite events in retail environments. As a member of the CROSSMARK's team it is your job to be enthusiastic about the product you are showing. You will provide outstanding customer service to all customers by facilitating in-store food/product demonstrations & events. You will demonstrate knowledge of products, accessories and services, and use this knowledge to build sales, practice suggestive selling & drive sales. Your primary role will be to share your passion about the product you are representing and interest the customer in purchasing the product: most of all...have fun while doing it!

Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

Friendly, respectful, willing and able to take direction

Must be able to stand for up to six (6) hours

Food Safety Certification (to be completed AFTER being hired)

Reliable internet access

Ability to work independently

Be responsible and dependable

Have your own reliable form of transportation

High school diploma/GED

PLEASE ATTACH YOUR RESUME WITH YOUR APPLICATION!!!

Why is this position for you?

• Permanent Part time (Looking for supplemental income? This is it!)
• Primarily weekends (Shifts are approximately six hours in length and typically Thursday-Sunday.)
• Company-provided training (Ideal for entry-level or those looking to obtain new skills.)
• Crossmark offers employees who work 10+ hours each week benefits such as 401K, Medical, Dental, Vision, and weekly pay!

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.

They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area.

They proactively seek product/project knowledge to provide customers with information and identify selling opportunities.

They follow all policies and procedures to ensure that shrink is minimized.

A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.

They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.

The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

Location: CEDARTOWN, GA

Job Summary

Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Verifies the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.

Candidate Profile

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

Core Work Activities

Assisting the Operational and Financial Management of the Property

Verifies that all brand standards are being maintained in each area of the property.

Verifies that all team members meet or exceed all brand requirements.

Manages the operation of the all property departments.

Promotes both Guarantee of Fair Treatment and Open Door policies.

Verifies that a viable key control program is in place.

Maintains current licenses and permits as prescribed by local, state and federal agencies.

Provides a safe working environment in compliance with OSHA/MSDS.

Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures and PAF's.

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Complies with all corporate accounting procedures.

Performs required annual Quality audit with GM and RD.

Supporting the Management and Development of Departmental Teams

Stays readily available/approachable for all employees.

Extends professionalism and courtesy to employees at all times.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists/teaches team managers scheduling (using Scheduling Tool) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations.

Sets clear performance expectations with the General Manager.

Assists team supervisors with constructive coaching and counseling.

Solicits feedback for continuous improvement.

Managing the Guest Experience

Extends professionalism and courtesy to guests at all times.

Motivates and encourages staff to solve guest and employee related concerns.

Provides excellent customer service by being readily available/approachable for all guests.

Takes proactive approaches when dealing with guest concerns.

Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them.

Conducting Human Resource Activities

Verifies that orientations for new team members are thorough and completed in a timely fashion.

Takes proactive approaches when dealing with employee concerns.

Verifies that property hiring practices comply with I-9, and EEO requirements and strives for a culturally diverse work place.

Performs other duties as assigned and needed.

The salary range for this position is $58,000 to $78,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Location: Atlanta, GA, US, 30336

Work Location Type: In The Field

Date: Sep 17, 2025

Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workplace experience for individuals who want a career that makes them feel accomplished and engaged. RNDC values the health and well-being of our associates, inside and outside the office, offering dynamic health and wellness benefits that supply exceptional care and value. RNDC is geared toward growing our footprint and our people. Join our team of energetic professionals who believe in many happy hours and are experts in our craft.

Join the RNDC College Internship Program and embark on a transformative journey to merge your academic knowledge with practical sales experience in a dynamic, goal-oriented environment. As a qualified college student, you'll participate in an immersive 8 to 10-week structured program designed to complement your formal education in a relevant business discipline. Through hands-on training, you'll develop effective communication skills, sales techniques, and customer relationship management (CRM) proficiency while collaborating with cross-functional teams. Gain valuable experience in problem-solving, digital literacy, and networking, all while honing your ability to build relationships, drive results, and meet sales targets in a competitive industry.

• Hands-on Learning: Rotate through sales departments to gain expertise in sales techniques, CRM, merchandising, and operations while refining communication, problem-solving, and teamwork skills.
• Training Modules: Complete online courses to build proficiency in sales strategies, digital tools, and CRM systems.
• Progress Reviews: Meet weekly with managers or sponsors to assess sales performance, communication, and goal achievement, refining strategies as needed.
• Capstone Project: Identify and analyze a business challenge, propose solutions, and present findings using data-driven insights and digital tools.
• Academic Requirements: If applicable, align internship tasks with coursework, integrating sales experience, CRM usage, and digital marketing insights.

• Education: Actively enrolled in an accredited institution, completing at least junior year toward a Bachelor's degree in Business, Marketing, Sales, or related disciplines, with coursework in sales techniques, customer relationship management (CRM), and digital marketing.
• Academic Performance: Maintain a 3.0+ GPA, demonstrating goal-oriented achievement and problem-solving skills.
• Licensing & Compliance: Possess a valid state driver's license and meet company vehicle insurance requirements. Obtain necessary Alcohol Beverage Commission (ABC) License or Permit as required.
• Skills & Experience: Strong communication, teamwork, and relationship-building skills with a customer-focused mindset. Digital proficiency, including experience with CRM tools and sales data analysis, is a plus.

• 401(k) with company matching
• Medical, dental and vision benefits*
• Paid Time Off Program work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO
• Paid volunteer time
• Paid parental leave
• Paid caregivers leave
• Fertility benefits
• Paid training
• Company paid life insurance, short-term disability, and company-paid holidays
• Associate resource groups, and diversity, equity, and inclusion programs available for all associates

*Participation in these programs is subject to applicable wait periods and all plan and program terms and eligibility

Location: Savannah, GA

Job Type: Full-Time

Pay Types: Salary + Bonus

Benefits & Perks: Management: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement

Application Details: No Resume Required, On-site Interview

Position Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients.

This leadership position is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center in all facets.

Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred.

This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.

Key Responsibilities:

• Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
• Responsible for coaching and developing reports on customer service processes and best practices.
• Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously
• Drive a culture of accountability, continuous improvement, and personal excellence
• Directs workforce management activities and sets performance goals and objectives accordingly
• Develop and maintain strategy on ensuring customer satisfaction on all service interaction
• Provide team motivation and development to maximize sales opportunities
• Responsible for the overall performance and productivity of direct reports
• Responsible for weekly payroll review and submission to ensure correct entries
• Responsible for driving the growth of revenue and profit originating from a call center
• Proven ability to meet performance, efficiency, and quality assurance targets
• Monitoring of individual and team results to identify and act on both positive and negative performance
• Communicate key messages effectively to ensure that direct reports are informed of process changes
• Provide regular feedback to supervisors regarding performance wins and areas of opportunity
• Work with other departments in the organization, such as quality assurance, training, IT, and recruiting
• Develop and audit quality assurance strategies to ensure the delivery of world-class service
• Determining work procedures, preparing work schedules, and expediting workflow
• Responsible for hiring, coaching and terminating call center employees
• Be a subject matter expert on your client's business
• Manage remote employees as needed.
• Other duties and responsibilities as assigned

Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be 18 years of age or older
• High school diploma or equivalent
• Experience with data-entry utilizing a computer
• The ability to read and speak English fluently
• Have a wired, high-speed internet connection (Download speed of 20Mbps+)
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Ability to work regularly scheduled shifts within our hours of operation including the training period.
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem solving and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required):

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We're a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity.

As one of North America's most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy's clients. This performance has enabled Metergy to issue green bonds and obtain green financing.

Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world's largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.

Come be part of a team that leads with passion, thrives on positivity, and delivers with precision.

You will be part of the fastest growing submetering market in North America! This position reports directly to the Chief Revenue Officer & President (US division).

In addition, you will bring extensive experience in B2B solution selling within the real estate development industry combined with a passion for realizing win-win outcomes with clients. You are a self starter with a \"business ownership\" mindset and a desire to win, with a strong attention to detail and the ability to work within a team. Location: Remote, with expected travel to clients across the State.

• Presenting and selling company solutions to current and prospective clients effectively demonstrating the company value proposition in order to exceed yearly sales targets
• Building strong relationships with key decision makers in the multifamily residential building industry (developers, building owners, property managers, condominium board members) as well as key internal stakeholders
• Prospecting for new leads/accounts
• Following up on sales leads and accounts as assigned
• Preparing proposals, presentations and any other documentation that is needed to support the sales process
• Identifying and overcoming sales objections
• Accurately tracking sales activities/progress in Salesforce
• Effectively negotiating agreements
• Working with internal teams to develop client solutions, resolve client concerns and deliver on client promises
• Effectively reporting sales and pipeline progress, market conditions and client status/requirements to key internal stakeholders
• Participate in industry events such as tradeshows, conferences, golf tournaments as required

• 7+ years working in a B2B solution selling role with a demonstrated track record of exceeding sales objectives.
• Previous experience selling to large businesses, real estate developers and property managers is an asset
• A passion for working with clients to realize win-win outcomes balancing short and long-term business objectives.
• Self starter with a \"business ownership\" mindset and a desire to win
• Highly organized with excellent communication skills
• Strong attention to detail
• Ability to work independently and as part of a team.
• Knowledge of submetering is an asset
• Creativity and humor are highly desirable. Honesty and integrity are a must.

Excellent health coverage and life insurance benefits no waiting period!

Company-paid Long-Term Disability and Basic Life Coverage

Flexible Spending Account (FSA) options

401K plan with immediate company match

Generous Paid Time Off Plan plus 10 paid holidays

Summer hours to enjoy the weather

Regular Social events - happy hours, summer & holiday parties, & more

Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.

We are seeking a highly self-motivated, driven individual with a proven record in successful project management and documented experience in the electrical field. The opportunity for growth and learning is substantial with our organization. If you thrive on being the best, have a solid history in the construction field (engineering degree a big plus), and are proficient with technology contact us for more details or to set up an interview with our team!

Responsibilities:

Own project from kickoff to completion

Work with Sales/Engineering to create 100% Project Packet to manage job from

Develop/Adjust Overall Project Schedule after kick off meeting based on the following variables:

• Procurement lead times
• Equipment availability (trailers, lifts, specialty tools, etc)
• Engineering/Permitting requirements
• Geography of assigned projects
• Requirements for engineered drawings

Manage permitting process to include:

• Determine what is needed for permitting
• Manage interal and external resources as needed to produce needed documents for permitting
• Complete the permitting process

Develop Overall Construction Schedule to include:

• Create task level construction schedule
• Desired order of operations/completion
• Coordinate and document equipment rentals, subcontractors, material purchasing
• Coordinate mobilization dates, outage dates, and construction schedule with customer

Ensure that no work is performed outside of the scope of the contract without approval of Sales Account Manager

Notify Account Manager of issues that would lead project to NOT be completed at or under budget and/or with 100% customer satisfaction

Seek/Strive to develop processes that streamline operations and cut costs

Lead project specific customer communication and manage customer expectations throughout project life cycle

Lead/manage overall project documentation process to include:

• Design level documentation
• Review Sales/Engineering provided project packet to ensure accuracy and thoroughness
• Site visit notes
• Procurements
• Rentals
• Subcontracting
• Daily construction level documentation
• Review for sufficient documentation of daily construction activities from on-site crews

Conduct site visits throughout project and construction to ensure:

• Customer is kept in the loop
• Site is construction ready
• Construction is on schedule
• Construction plan is being adhered to
• Construction site is CLEAN and ORGANIZED at all time and all safety standards are upheld
• Perform a post construction inspection

Qualifications:

• Excellent written and verbal communication skills
• Proven record of successful project management
• Proficient use of technology
• Electrical experience a big plus
• OSHA certifications a big plus

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The job description is presented in a clear and concise manner, highlighting the essential information needed for candidates to understand the role and responsibilities.

Additional details and requirements are listed in an organized manner, making it easy for candidates to review and determine if they are a good fit for the position.

Cleaver Brooks is looking for a Strategic Account Manager to join our team. The Strategic Account Manager has responsibility for assessing, developing, managing, maintaining and growing business within major account customers that are in alignment with corporate growth and business development initiatives of Cleaver-Brooks.

Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details!

Job Location: Thomasville, GA (Open to other Cleaver Brooks locations or remote)

The Strategic Account group is part of the Account Management Department which is responsible for managing and coordinating the sales efforts of Cleaver-Brooks three business units and the Sales Representative Organization. The three business units are (1) Packaged Boiler Systems, (2) Engineered Boiler Systems, (3) Asset Lifecycle Management. Responsibilities of the account management department include managing the sales activities of the representative sales force and assisting the business units with sales support. Furthermore, assistance is required to support the global sales and service organizations as they promote and sell the full breadth of product offering from Cleaver-Brooks.

Essential functions:

• Manage the Strategic Account program and serve as the primary point of contact with targeted companies in select vertical markets.
• Develop and manage standard operating processes around strategies and business plan development, analysis, and implementation for the targeted accounts
• Possess a thorough understanding of multilevel sales process of large capital equipment intensive corporations while also managing the relationships of accounts in conjunction with an independent representative organization.
• Experience with sales agreements and equipment contract language is essential.
• Initiate, manage and supervise business development initiatives for the strategic account program and regularly report on account status, metrics and key performance indicators.
• Create, manage, maintain and deliver periodic reports highlighting Strategic Account program performance. Additionally, develop strategies and business plans for annual growth.
• Maintain Salesforce CRM records and prepare account reviews, pipeline reports, and activity plans
• Collaborate across internal businesses to ensure the accounts are supported cross functionally.
• Possess excellent organization and communication skills both written and oral.
• Effectively interact with a number of outside companies including sales and service representatives, customers, end-users, business associations and professional organizations
• Stay current with changes and advances in technology as well as changes within the Corporation. Utilize this knowledge to recommend improvement in systems and procedures.
• Proactively take action to achieve the department goals

Basic Requirements:

• Bachelor's degree (BA or BS) from four-year College or University in related field, preferably in Engineering, Marketing, Business or Finance.
• MBA preferred

Experience:

• 5+ years of experience showing advancement, business development and sales growth including sales and marketing support services
• Preferred experience with capital equipment Sales Management with large national/global accounts.

Other Requirements:

• Other duties as assigned by the Vice President of Account Management
• An entrepreneurial aptitude with an ability to thrive in a fast-paced, creative, performance-driven environment that is focused on stretch goals and tied to metrics.
• Enforce appropriate standards, processes, and documentation required to successfully support a Strategic Account program on an ongoing basis.
• Proven ability to quickly learn new applications, processes, and procedures
• Must be able and willing to collaborate in a team/cooperative environment as well as exercise independent judgment and initiative
• Ability to set and change priorities amongst multiple competing constituencies and project ambiguities. Must possess a 'can do attitude'.
• Ability to be a self starter, take initiative, and perform quality work with minimal supervision
• 60+% travel within North America to support the sales programs will be required.
• Managing and Planning Marketing Events/Meetings targeting business development with new and existing accounts.
• Experience and a successful record in a role of developing and working with large Key Accounts, Sales Account Management and New Business Development or similar roles.
• Prefer candidates who are highly resourceful, possess an intellectual curiosity, a desire to investigate, and will take initiative to explore available sources of information to acquire the necessary data.

Benefits of Being a Cleaver-Brooks Employee:

• Competitive salary
• Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
• Cash matching 401(k) plan
• Employee assistance program (EAP)
• Pet insurance
• Employee discount program
• Tuition assistance
• Paid time off and 11 paid holidays

Who is Cleaver-Brooks:

Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.

This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.

By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Location: Savannah, GA

We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.

There are a wide variety of project openings available. Schedules vary by site and program; however, we can usually find something that works for everyone. This is a great opportunity for you to jumpstart your career, and with our industry-leading training, you are sure to grow.

Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply!

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

Essential Duties:

• Handle inbound and outbound contacts in a courteous, timely, and professional manner
• Listen to customers, understand their needs, and resolve customer issues
• Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable
• Follow the processes of the client program and perform all tasks in a courteous and professional manner
• Utilize systems and technology to complete account management tasks
• Accurately document and process customer claims in appropriate systems
• Follow all required scripts, policies, and procedures
• Utilize knowledge base and training to accurately answer customer questions
• Comply with requirements surrounding confidential information and personal information
• Appropriately escalate customer issues with the managerial team
• Escalate customer issues to the appropriate staff and managerial for resolution as needed
• Ensure first call resolution through problem solving and effective call handling
• Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
• Adhere to all attendance and work schedule requirements

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications:

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Basic understanding of Windows operating system
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem-solving, and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

All MCI Locations:

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position:

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (