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Job Title: Field Support Technician

Location: Remote with travel as needed – Greater West Palm Beach Area - Boca Raton, Boynton Beach, Cape Canaveral, Delray Beach, Hobe Sound, Melbourne, Palm Beaches, Port St Lucie, Stuart and Wellington

Pay Range: $20-$25/hr

Duration: 6 month contract to hire

Required Skills & Experience

• 3+ years (5+ preferred) of end-user support experience with strong customer service, clear communication, and high emotional intelligence
• Hands-on troubleshooting across Windows & Mac, mobile devices, basic hardware, and basic networking
• Ability to diagnose issues using root cause analysis, critical thinking, and step-by-step problem-solving
• Microsoft 365 experience (including Copilot/AI tools) and comfort working within documented processes in a large enterprise environment

Preferred Skills (Nice to Have)

• Experience with ServiceNow and/or Ivanti ticketing and asset management tools
• Previous work supporting users across multiple locations or field-based environments
• Exposure to ITIL-driven organizations and Agile product or service delivery teams

Day-to-Day Responsibilities

• Provide white-glove technical support for staff and sales associates, troubleshooting hardware, software, and mobile device issues both in-person and remotely
• Configure and deploy new workstations, perform re-imaging, data migrations, restorations, and software upgrades
• Resolve LAN, server, and connectivity issues while accurately documenting work in ticketing and asset management systems
• Collaborate closely with cross-functional IT teams (WAN, Messaging, Access, App Dev, Facilities, Telecom) to resolve incidents, support projects, and improve the end-user experience
• Participate in local and national IT initiatives, meetings, and continuous improvement efforts

Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

Morning Calm Management is seeking a Commercial Real Estate Asset Management Associate to join our rapidly growing real estate investment management team. The Asset Management Associate assists the Operations and Capital Markets teams in managing our portfolio. The ideal candidate will be high-energy and adaptable in a fast-paced, dynamic work environment. The candidate should be able to work well in a team setting but also work independently, be self-motivated, and take initiative when required. The position is located in our corporate headquarters in Boca Raton, FL.

Morning Calm is a real estate investment and management firm focused on special-situation investing and commercial real estate credit. The firm’s current equity portfolio consists of 13 million square feet of commercial real estate and 9 multifamily assets, and its current loan book consists of senior financing and subordinated debt / preferred equity across numerous products, including condominium development, flex, hospitality, industrial, office and retail. Since 2014, Morning Calm has executed real estate transactions totaling 28 million square feet and valued at approximately $4.8 billion.

Responsibilities:

• Perform detailed financial analysis
• Maintain and update property Argus files, including variance analysis between underwriting and actual performance
• Maintain property valuation models
• Model ad-hoc exercises to evaluate the impact of potential refinances, sales, or recapitalizations, as applicable
• Prepare investor memos
• Assist in the analysis of leasing transactions and capital improvement projects
• Assist with analysis of annual budgets & business plans
• Track debt metrics
• Support disposition processes with outside parties
• Support refinance processes with outside parties
• Perform other analysis and support for day-to-day asset management of the portfolio of assets

Qualifications:

• Bachelor's Degree in Finance, Real Estate, Economics or similar business-related field, or equivalent experience/education
• 2-5 years related financial experience
• Clear written and verbal communication skills, organized, able to set priorities and meet deadlines, able to multitask
• High proficiency in Argus, Excel, Word, PowerPoint, and other MS Office programs

Top Performers Only.

We’re growing fast at Top Notch Roofing here in Central Florida and looking for 1–2 serious sales professionals.

This is NOT a salary job.

This is for people who want to make $150K–$300K+ and are willing to work for it.

We handle high-end roofing projects:

• Tile

• Metal

• Commercial (TPO)

• Large residential

You’ll run appointments, close deals, and manage your projects.

If you’re currently in roofing, solar, construction, or in-home sales and feel capped where you are — let’s talk.

If you’re average, this isn’t for you.

• Message me directly.

Digital Marketing Technologist

Place Experience & Infrastructure

About Alda Strategic

Alda Strategic is a real estate advisory firm specializing in place identity and user experience. We work at the intersection of place branding, placemaking, and experience design to translate insights into vision and strategy.

We help shape public realm strategies that are distinctive, functional, and grounded in each site's unique context. Our work ensures that places are not only well-designed, but also memorable, marketable, and meaningful to the communities they serve.

About the Role

We are looking for a hands-on Digital Marketing Technologist who thrives at the intersection of technical infrastructure and creative growth. In this role, you’ll be responsible for building, deploying, and optimizing the digital ecosystems for the various places and communities we support.

This is a role for a meticulous, proactive, and positive collaborator who enjoys the architecture of a lead funnel as much as the final user experience. You are someone who can wear multiple hats, navigating between front-end development, HubSpot workflows, and ad-platform debugging with a collaborative spirit and a desire to create beautiful things as a team.

Core Responsibilities

Marketing Operations & CRM

• Own and administer HubSpot: Workflows, lead scoring, email sequences, pipeline management, and reporting.

• Tracking Infrastructure: Implement and maintain Google Tag Manager, Meta Pixel, Google Ads conversion tracking, and UTM strategy.

• Lead Management: Build and optimize lead capture and nurture flows end-to-end.

• Paid Media: Manage Google Ads and Meta Ads campaigns - setup, targeting, budget management, optimization, and reporting.

• Attribution: Ensure clean attribution across channels so the team knows what is working.

Web Development & Deployment

• Build & Maintain: Deploy marketing websites using WordPress and/or Vercel + Sanity CMS.

• Full-Stack Capable: Comfortable with front-end, back-end, hosting, DNS, SSL, and CI/CD.

• Interactive Experiences: Create interactive maps, development explorers, and interactive kiosks/screens for sales centers.

• Optimization: Ensure sites are fast, mobile-optimized, and properly instrumented for tracking.

Social Media & Digital Marketing

• Strategy & Execution: Develop social media strategy with current best practices and manage content calendars/publishing across platforms.

• Digital Out-of-Home: Coordinate billboard creative specs and digital screen content.

• Audience Intelligence: Conduct audience research, segmentation, and persona development to inform targeting.

Market Intelligence & Positioning

• Marketing Research: Utilize data to define a project’s unique value proposition and competitive standing.

• User Profiling: Develop detailed buyer personas and map specific lifestyle aspirations to inform the digital journey.

• Strategic Storytelling: Help amplify the messaging and build project credibility through a consistent cadence of digital news and milestones.

Requirements

• 5+ years of demonstrated marketing technology. Experience with work predating 2022 — we want someone who built skills before AI tools, not because of them.

• Expert-level HubSpot proficiency.

• Proven ad platform management - Google Ads and Meta Ads with real budget responsibility and performance accountability.

• Full-stack web development skills - can build and deploy production sites, not just edit a theme.

• Implementation and maintenance for advanced tracking infrastructure - can own the setup of GTM, GA4, and Meta Conversions API (CAPI) using server-side tracking and UTM strategies to ensure clean attribution and close data gaps caused by browser privacy restrictions.

• Real estate or hospitality marketing experience strongly preferred.

• Proficiency with AI-assisted development tools (Claude Code, Cursor, or similar) — leveraging tools for efficiency.

Who You Are

• Meticulous and efficient, you take pride in precision and can work quickly while ensuring high quality.
• Organized and dependable, you manage your workload, meet deadlines, and communicate proactively about project status.
• You enjoy wearing many hats, from strategy to technical production.
• You are a rapid learner and can master a wide range of skills and tools quickly and efficiently. 

• Enjoy collaboration with a team and love to brainstorm and share ideas.

• Innovative, you bring fresh ideas to the table and seek out creative solutions rather than waiting to be directed.

• Adapt to feedback gracefully, embrace iteration.

• Aligned with our mission - you genuinely believe in the power of design to elevate everyday experiences, and you care about connecting people to nature, community, and each other through thoughtful place identity.

• An excellent communicator who can present ideas clearly, receive feedback constructively, and collaborate effectively with colleagues and clients.

Compensation & Details

• Full-time position with flexibility for occasional travel 

• Applicants must be living in Tampa

• Competitive salary commensurate with experience

To be considered please share a resume, portfolio link or past technical case studies, and an intro email to

Key Responsibilities

• Create comprehensive property marketing campaigns, including property information packages, comparable market evaluations, targeted mailing lists, brochures, emails, and proposals
• Act as the primary point of contact for third-party vendors to coordinate the production and completion of property information packages
• Assist in developing and executing marketing plans for specific properties in collaboration with Sales team members
• Support the implementation of business strategies and marketing initiatives
• Track, monitor, and report on responses and communications from marketing and sourcing activities
• Maintain and update internal marketing databases, intranet systems, and external website content
• Schedule appointments, manage calendars, coordinate travel arrangements, and reserve meeting spaces as needed
• Identify and suggest process improvements to enhance team efficiency and workflow
• Collaborate with cross-functional teams whose work activities are closely related

Required Qualifications

• 3+ years of professional work experience
• High School Diploma or equivalent
• Strong proficiency in Adobe InDesign
• Excellent communication and organizational skills
• High attention to detail
• Reliable, professional demeanor
• Comfortable working with numbers, property data, and marketing analytics

Preferred Qualifications

• 2+ years of experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with Adobe Photoshop and Illustrator
• Commercial real estate industry experience strongly preferred
• Associate’s or Bachelor’s degree in Marketing, Business, Communications, or a related field

*At Securian Financial the internal position title isEngineering Senior Analyst or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*

Position Summary:

Are you a hands-on engineer who enjoys designing, building, and supporting modern communication platforms? Do you like solving complex problems and working with teams that move quickly from idea to delivery? This role offers the opportunity to make an immediate impact.

As a member of the Telephony and Contact Center Technologies team, you will design, engineer, implement, and support Securian's enterprise telephony and contact center platforms. This role is focused on delivering secure, scalable, cloud-first communication solutions using RingCentral, NiCE CXone, and Cyara.

You will work closely with Contact Center Operations, Agile delivery teams, and technology partners to continuously improve customer and associate experiences across the enterprise.

Responsibilities include but not limited to:

• Design, engineer, implement, and support enterprise UCaaS and CCaaS platforms

• Provide daily operational support for cloud-based telephony, unified communications, SIP services, and IVR solutions

Qualifications:

• Hands-on experience engineering and supporting cloud-based telephony or contact center platforms

• Strong understanding of VoIP technologies, SIP, and call routing concepts

• RingCentral and RingCentral Contact Center engineering

• NiCE inContact / CXone administration and development

• Cyara or similar modern telephony orchestration platforms

• Experience designing and supporting UCaaS and CCaaS (including IVRs and contact center workflows) solutions in large enterprise environments

• Solid knowledge of networking concepts related to real-time communications

Preferred Qualifications:

• Supporting remote contact center agents

• REST API integrations and automation

• Scripting using PowerShell or Python

• Workforce management, call recording, or speech technologies

• PSTN carrier and phone number lifecycle management

This role plays a critical part in modernizing Securian's communication platforms and ensuring reliable, scalable experiences for customers and associates. You will have the opportunity to influence technical direction and deliver compelling solutions that matter.

#LI-Hybrid**This position willhave a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*Securian Financial Groups internal position title isEngineering Senior Analyst. It is eligible to be hired at the Senior Analyst or Consultant levels depending on the skills, experience, and qualifications of the candidate.

Position Summary:

Securian Financial is seeking a motivated Financial Systems Engineer to join our Financial Product Ecosystem (FPE) team, where you'll help shape the future of the enterprise-wide SAP financial system. In this hybrid role, you'll collaborate with cross-functional teams to define requirements, enhance systems, and drive innovation in an agile environment. Ideal for someone with a background in software development and a passion for continuous learning, this position offers the opportunity to grow expertise in SAP technologies while making a tangible impact on financial operations and decision-making.

Responsibilities include but not limited to:

Product & Stakeholder Collaboration

• Partner with Product Owners, System Architects, and business stakeholders to define user stories and deliver effective solutions in an agile environment.
• Own and manage incoming projects, ensuring alignment with business goals and timelines.

System Enhancement & Support

• Lead enhancements and troubleshoot issues across the SAP ecosystem.
• Support batch process resolution, including job setup, updates, and root cause analysis. This includes participation in an overnight on-call rotation quarterly for a total of approximately 2-3 weeks a quarter, supported by a collaborative team structure.

Quality & Documentation

• Ensure deliverables are testable, well-documented, and meet the needs of both technical and non-technical audiences.
• Assist with audit and security activities to maintain data integrity and compliance.

Technology Leadership & Learning

• Serve as a technical thought leader for current and future solutions, driving adoption and innovation as well as bridging the gap between technical work and business functional knowledge.
• Build expertise in SAP technologies including:
• Core SAP Tools: ABAP and FPSL (Financial Product Sub-Ledger)
• Programming & Integration: Java, Python, REST, SOAP, ABAP, HANA SDI
• Scheduling & Reporting: Control-M, SAP Fiori Tiles

Continuous Improvement

• Stay ahead of evolving technologies and proactively identify opportunities to improve system performance and user experience.

Qualifications:

• Previous experience working with financial systems such as SAP.
• Hands-on software development experience, including configuring and debugging enterprise applications using technologies such as Java, Python, REST, and SOAP.
• Familiarity with platforms such as AWS, ABAP, and HANA SDI, with a demonstrated ability to quickly ramp up in new tools.
• Strategic and analytical thinker with strong creative problem-solving skills and attention to detail.
• Experienced in agile methodologies with the ability to adapt to shifting priorities and manage multiple tasks under pressure.
• Advanced communication, facilitation, and interpersonal skills to engage diverse stakeholders and lead discussions effectively.
  

Preferred Qualifications:

• 3-6 years of experience as an engineering or product analyst, with a proven track record of delivering measurable business outcomes.
• Hands-on experience with SAP modules such as ABAP and FPSL.
• Bachelor's degree in Computer Science, Finance, Business, or a related field.
• Proficient in Control-M for batch scheduling and SAP Fiori Tiles for operational reporting.
• Strong understanding of batch processing, auditing practices, and financial/operational reporting workflows.
• Proven ability to communicate effectively with customers and stakeholders to ensure alignment with business goals.
  

#LI-Hybrid**This position willhave a hybrid working arrangement, workingin-officefor a minimum of3days aweek.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.

To be successful as a customer support representative, you should stay informed about product and service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.

• Generating sales leads.
• Managing incoming calls.
• Building good relationships with customers.
• Resolving complaints and following up on resolutions.
• Identifying customers' needs.
• Meeting sales objectives.
• Following procedures and policies.

• High school diploma or equivalent.
• Experience in customer service.
• Strong telephone etiquette.
• Familiarity with CRM tools.
• Excellent communication skills.
• Ability to manage multiple tasks at once.
• Ability to adapt to different personalities.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Intermediate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus . Relocation assistance is not available for this position.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.

• Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.

• Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.

• Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.

• Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.

• Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).

• Monitors legislative initiatives that may impact economy, society, and personal financial situation.

• Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's

• products and services.

• May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.

• Serves as a resource to less experienced team members on escalated issues of a routine nature.

• Guides and influences less experienced team members.

Work Hours:

• Monday – Friday / 7:30am – 7:00pm (Central)

• An 8 hour shift will fall within these hours

• This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

• High School diploma or GED

• Required maintenance of Life/Health license

• Required annual completion of AHIP and Broker/Carrier appointments when applicable.

• 1 year of financial industry and/or life sales experience

• Experience delivering frequent written and oral communication

• Experience acquiring and applying new concepts and information

• Experience processing and analyzing information

• Experience fulfilling requests and meeting deadlines

• Experience resolving conflict and negotiating

• Experience multi-tasking in an operating systems environment

• Experience participating in or leading teams

• Successful completion of a job-related assessment may be required

What sets you apart:

• 2+ years experience working in Sales with life insurance

• 1+ years experience working in a call center environment

• CLU® - Chartered Life Underwriter or comparable designation

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $48,340.00 - $84,110.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Bringing smiles is what we do at TTEC...

for you and the customer.

As a VP, Client Success working remotely or at our principal place of business in Austin, Texas, you'll be a part of bringing humanity to business.

ExperienceTTEC What You'll be Doing Reporting to the SVP, Travel, Retail & CPG, this experienced executive will lead a specialized client portfolio across retail clients representing the TTEC Engage solution set.

The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.

As a client success executive, you should stay up to date on market trends impacting your clients' industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.

To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio.

You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.

During a Typical Day, You'll Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.

Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.

Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients' business needs and market trends.

Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.

Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.

Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.

What You Bring to the Role 15 years of business leadership experience, preferably in the customer experience industry In depth knowledge of customer experience with enterprise level Retail industry clients Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.

Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.

A problem solver with demonstrated success influencing, managing and being part of matrix organizations.

Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment Someone who galvanizes the team, excites the masses about one's vision / operational plan, and balances being a take-charge leader with having a collaborative approach COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $170,000-$210,000.

This position is eligible to participate in a sales incentive program.

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.

We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.

But don't take our word for it, check out some of the diversity and women in leadership awards on .

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