Sales Jobs in Fl Remote

937 positions found — Page 13

Retail Keyholder (Store 5744)
✦ New
Salary not disclosed
Lake city, FL 1 day ago
Retail Keyholder

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

Essential Job Duties And Responsibilities
  • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
  • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
  • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
  • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
  • Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
  • Complete Omni-Channel orders daily.
  • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
  • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
  • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
  • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
  • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
  • Supervise and delegate tasks to Sales Associates in the absence of management.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Follow all opening and closing procedures.
  • Observe associate performance and provide timely and appropriate feedback to the store management.
Qualifications*
  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required.
  • At least 1 year of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.
  • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
Required Job Skills And Abilities
  • Exceptional guest service skills.
  • Provide genuine and friendly assistance to every guest during each visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Work in a fast-paced, rapidly changing environment.
  • Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
  • Operate the POS computer system and properly complete the required paperwork.
  • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
  • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
  • Problem-solving skills and judgment abilities.
  • Follow instructions furnished in written, oral, or diagram form.
  • Deliver bank deposits following loss prevention safety guidelines.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
  • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
  • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.

GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.

Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Compensation: $14.50 - $17.25

Not Specified
LEAD SALES ASSOCIATE-PT in OCALA, FL S14368
✦ New
Salary not disclosed
Ocala, FL 1 day ago

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar /about-us.html.

Job Details

GENERAL SUMMARY:

Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.

DUTIES and ESSENTIAL JOB FUNCTIONS:

* Unload trucks according to the prescribed process for the store.

* Follow company work processes to receive, open and unpack cartons and totes.

* Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.

* Restock returned and recovered merchandise.

* Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.

* Assist in plan-o-gram implementation and maintenance.

* Assist customers by locating merchandise.

* Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.

* Greet customers as they enter the store.

* Maintain register countertops and bags; implement register countertop plan-o-grams.

* Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.

* Collect payment from customer and make change.

* Clean front end of store and help set up sidewalk displays.

* Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.

* Provide superior customer service leadership.

* Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.

* Open and/or close the store under specific direction of the Area Manager.

In the Absence of the Store Manager or Assistant Store Manager:

* Authorize and sign for refunds and overrides; count register; make bank deposits.

* Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.

* Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.

* Monitor cameras for unusual activities (customers and employees), if applicable.

* Supply cashiers with change when needed.

* Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Qualifications

KNOWLEDGE and SKILLS:

* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

* Knowledge of cash handling procedures including cashier accountability and deposit control.

* Ability to perform IBM cash register functions.

* Knowledge of cash, facility and safety control policies and practices.

* Effective interpersonal and oral & written communication skills.

* Understanding of safety policies and practices.

* Ability to read and follow plan-o-gram and merchandise presentation guidance.

WORK EXPERIENCE and/or EDUCATION:

* High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Relocation assistance is not available for this position.

Dollar General Corporation is an equal opportunity employer.

Not Specified
Sales Associate- Orlando Premium Outlet
✦ New
Salary not disclosed
Orlando, FL 1 day ago
Job Summary:

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities:

Key Accountabilities:

  • Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
  • Greet and acknowledge customers while providing the appropriate level of service
  • Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for \"out of stock\" items when necessary
  • Exercise sound judgment in effectively addressing customer concerns
  • Demonstrate the appropriate level of selling skills to positively impact conversion
  • Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
  • Maintain appropriate stock levels and ensure that all sizes and styles are represented
  • Follow company standards of merchandise presentation, signage, and display
  • Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
  • Perform daily housekeeping duties to company standard
  • Guarantee company assets by ensuring adherence to all Loss Prevention procedures
  • Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
  • Contribute focused, well-managed efforts towards achievement of store goals
  • Exhibit flexibility by processing stock when necessary

Education and Experience:

  • High School diploma or equivalent
  • Previous retail experience preferred
  • Must be at least 18 years of age

Skills and Behaviors:

  • Excellent customer engagement
  • Demonstrated time management and organizational skills
  • Ability to work in team environment
  • Must be adaptable and flexible to changing priorities
  • Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Location: Orlando, Florida

Not Specified
Branch Banking Client Consultant II - Licensed - Palm Beach Gardens, FL
✦ New
Salary not disclosed
Branch Banking Client Consultant II - Licensed - Palm Beach Gardens, FL

The Branch Banking Client Consultant II - Licensed provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.

Job Responsibilities:

  • Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
  • Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to, NextGen and marketing campaign lead calling, weekly appointments set, weekly appointments completed and needs met.
  • Execute all sales, service, and banking transactions accurately and compliantly. Strives for no controllable losses.
  • Performs more moderately complex special projects, and additional duties and responsibilities as required.
  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
  • Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients' financial goals and objectives, leveraging phone, and in-person appointments.
  • Engage in discovery-based conversations and provide customized financial advice by referring to Financial Consultants.

Job Requirements:

  • Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
  • Minimum experience required: 4 5 years customer service and sales experience, (including in the financial Services industry).
  • Requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.
  • Ability to train and mentor others, including products and platform procedures.
  • Life and Health Insurance Licenses (required within the first 90 days in role. Failure to pass exam/or no attempt to take exam will result in removal from LBE program).
  • FINRA Security Industry Essentials (SIE) (required within 90 days of passing the Life and Health Insurance exam. Failure to pass exam/or no attempt to take exam will result in removal from LBE program).
  • FINRA License Series 6 (required within 90 days of passing Security Industry Essentials exam. Failure to pass exam/or no attempt to take exam will result in removal from LBE program).
  • FINRA License Series 63 or Series 66 (required within 90 days of passing the Series 6 exam).
  • Experience in financial services industry, preferred.
  • Experience with using and demonstrating digital products and self-service technologies, preferred.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

Not Specified
In Home Sales Representative
✦ New
Salary not disclosed
Naples, FL 1 day ago
Calling All High-Percentage Closers

If you're an elite in-home sales professional and your current role doesn't match your ability, this is your moment.

We're a family-owned home improvement company expanding into a new market with:

  • A large backlog of qualified leads
  • Five newly launched lead sources
  • Strong brand recognition
  • One proven product

We're looking for six performers who:

  • Maintain a high closing rate
  • Take pride in professionalism
  • Want volume, consistency, and support
  • Are ready to grow into leadership as we expand

We provide:

  • High-quality pre-set appointments
  • Training that respects your experience
  • A company that works on your behalf
  • Advancement opportunities from within
  • Industry-leading commissions earn $150K+ annually!
  • W2, medical & dental insurance, 401K with a match!

This is a limited opening. If you want a full calendar and a real path forward, apply now.

Not Specified
Operations Accounts Receivable Lead (Remote)
Salary not disclosed

The Operations Accounts Receivable Lead will own the end-to-end receivables lifecycle for all bulk and wholesale matcha transactions, from national accounts to smaller customers. This role is responsible not only for invoicing and collections, but for actively managing cash risk, enforcing contract terms, aligning customer deposits with production and allocation schedules, and ensuring the company is never over-exposed on inventory or shipments. Open to applicants in all 50 states.


This individual will design and operate an AR system that ties deposits, allocations, contracts, and shipment releases together, working closely with Sales, Operations, and Import/Export to ensure goods move on time without carrying unnecessary receivable or inventory liability.


Responsibilities

End-to-End Accounts Receivable Ownership

End-to-End Accounts Receivable Ownership

  • Manage the full AR lifecycle: contract review → deposit requirements → invoicing → collections → reconciliation.
  • Oversee receivables across all customer segments, including national accounts, distributors, private-label customers, and smaller wholesale buyers.
  • Ensure all negotiated pricing, freight terms, surcharges, tariffs, and special conditions are accurately entered, tracked, and collected.


Contract Enforcement & Risk Management

  • Audit all customer activity against executed sales contracts to ensure strict adherence to:
  • Payment terms
  • Deposit requirements
  • Allocation schedules
  • Shipment release conditions
  • Actively push for larger upfront cash deposits and reduced net terms, in coordination with Sales and Finance, to minimize receivables and inventory exposure.
  • Identify and escalate contract deviations, late payments, or risk patterns early-before inventory is produced or released.


Deposit & Allocation AR System Development

  • Design and maintain an AR framework that:
  • Aligns customer advance deposits with production runs and allocation schedules
  • Matches deposits against specific lots, SKUs, or contract volumes
  • Reduces cash-inventory liability by ensuring inventory is backed by customer funds whenever possible
  • Track deposit balances, applications, refunds, and roll-forwards with absolute clarity and auditability.


Cross-Functional Coordination (Critical)

  • Partner closely with:
  • Operations & Production – to align customer payments with milling, packing, and release timelines
  • Import/Export & Logistics – to ensure payments clear before shipment while avoiding port or vessel delays
  • Sales – to structure payment terms that protect cash while remaining commercially viable
  • Ensure the rule is enforced: no payment = no release, without causing shipment bottlenecks or customer escalations; for NET term customers ensuring that their account is in good standing before additional goods release and enforcing and correcting any negative credit performance of any NET term customers.


Collections Leadership & Execution

  • Lead and manage the AR/accounting team responsible for:
  • Continuous follow-ups
  • Structured, timely, and increasingly firm payment nudges
  • Clear documentation of customer communications and commitments
  • Establish escalation protocols for late or non-responsive customers, including payment holds and shipment freezes.


Reporting & Visibility

  • Provide regular reporting on:
  • AR aging by customer and deal
  • Deposit coverage vs inventory exposure
  • Contract-compliant vs at-risk accounts
  • Cash-in vs goods-out timing gaps
  • Surface actionable insights to leadership to support credit decisions, allocation planning, and customer prioritization.


Qualifications & Experience

  • 5–10+ years in Accounts Receivable, Credit, or Accounting leadership, preferably in:
  • CPG
  • Food & beverage
  • Import/export or inventory-heavy businesses
  • Sales contracts with multiple variables in payment dues (freight, tariffs, goods, price increases, and so on)
  • Strong experience managing:
  • Large wholesale and national accounts
  • Contract-driven pricing and payment terms
  • Advance deposits and prepayment structures
  • Proven ability to enforce payment discipline while working cross-functionally with Sales and Ops.
  • Experience managing and motivating AR or accounting team members.


Skills & Competencies

  • Exceptional attention to detail with contracts and financial terms
  • Strong negotiation and assertive communication skills
  • Systems thinker—able to design AR processes, not just execute them
  • Comfortable pushing back internally and externally to protect cash
  • Highly organized, deadline-driven, and persistent
  • ERP/accounting system proficiency (Monday, QuickBooks, Hubspot)
  • Able to handle the pressure of being responsible ~8-9 figures of AR, annually
  • Ability to work within imperfect systems (and to help perfect them)
  • Loves Matcha (a bonus)


Success Metrics (What “Good” Looks Like)

  • Reduced AR aging and faster cash conversion cycles
  • High percentage of inventory backed by customer deposits
  • Zero shipment delays caused by payment surprises
  • Fewer contract deviations and write-offs
  • Clear, predictable cash flow aligned with allocation schedules


For interested applicants, please send your resume to:

(must cc: )


Email Subject: [Your Name] - Operations AR Lead


Remote working/work at home options are available for this role.
Not Specified
Remote Alliance Sales & Consulting Lead
$250 +
A leading creative technology firm is seeking an Alliance Sales & Consulting Lead in New York.

This role focuses on driving strategic partnerships with Kyndryl and Gradial while identifying and closing enterprise solutions opportunities.

The ideal candidate will have extensive experience in sales, relationship management, and consultative selling within technology sectors.

Responsibilities include engaging clients, developing market strategies, and facilitating partnerships to enhance customer experiences across diverse industries.

Join a dynamic team to transform enterprise solutions with innovative approaches.
#J-18808-Ljbffr
Remote working/work at home options are available for this role.
Not Specified
Remote Finance BPO Sales Leader
$250 +
A leading technology consulting firm is looking for a BPO Associate Partner to drive finance transformation and digital solutions for large enterprises.

This role involves building client relationships, developing tailored solutions, and managing the full consultative selling process.

The ideal candidate must have over 10 years of experience in complex managed services sales and demonstrate strong leadership and strategic thinking skills.

The position offers flexibility to work from anywhere in the US.
#J-18808-Ljbffr
Remote working/work at home options are available for this role.
Not Specified
Executive Underwriter - Large Accounts - Hybrid - Chicago, IL
Salary not disclosed
Chicago, IL, Hybrid 3 days ago
Back Executive Underwriter - Large Accounts - Hybrid #4571 Multiple Locations Apply X Facebook LinkedIn Email Copy Job Description:

In this position, you will underwrite new and renewal business which includes solicitation, selection and pricing of highly complex multi-line risks (workers compensation, commercial auto, general liability). You will actively and creatively pursue new commercial insurance solutions including guaranteed cost, large deductible and retro account opportunities throughout the territory through your network of national and regional brokers and agents. Maintain and develop prospects in order to have a strong base of future opportunities to build your large account book. Contribute to the development of broker and agency management strategies and lead the development and execution of relationship management plans.



Responsibilities:





  • Analyze, select and profitably price coverage for commercial risks and determine terms and conditions of coverage on new and renewal business.

  • Apply and conform to underwriting rules and guidelines, rating manuals, insurance laws/ regulations.

  • Utilize a consultative selling approach to generate new business consistent with underwriting strategy and in coordination with service team members to include accurately assessing the needs of the broker and the client and formulating solutions that effectively address those needs.

  • Analyze underwriting & marketing activities and corresponding results; prepare reports to management.

  • Mentor and provide technical training and guidance to coworkers.

  • Determine, coordinate and direct account management activities with various departments.

  • Negotiate and deliver proposals to producers and buyers.

  • Develop and maintain client relationships and coordinate service team efforts.

  • Identify opportunities for organizational improvement and recommend solutions.

  • Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.



Requirements:


  • Bachelor's degree or equivalent experience required.

  • 7 years of casualty underwriting with an insurance carrier required.

  • Advanced understanding and technical knowledge of underwriting mechanics and fundamentals.

  • Advanced knowledge of casualty coverage and loss sensitive deal structures (retrospective rating, large deductible, captive, and self-insurance). Additional knowledge in financial analysis, account management and collateral management is desired.

  • Advanced knowledge of local and regional market conditions as well as industry trends.

  • Prior experience in or knowledge of Midwest markets and ability to travel within these markets is strongly preferred.

  • Advanced knowledge of underwriting territory and strong relationships with the local distribution network (local and regional agents, national and regional brokers, and select consultants).

  • Demonstrated proficiency in the successful marketing and prospecting of business opportunities, as well as, relationship building and agency management skills.

  • Ability to create a presence that conveys interest, conviction, and energy in maintaining relationships with external business partners.

  • Strong ability to effectively communicate verbally and in writing to uncover business needs.

  • Ability to foster creative solutions that resonate with external business partners.

  • Ability to interact with various levels of management and support personnel.

  • Advanced skills in marketing, analysis, decision making/problem solving, planning and organizing; sales and negotiation and mathematical proficiency.

  • Strong desire to work collaboratively and foster a team oriented environment with Claims, Risk Control and other departments.

  • Willingness to travel for business purposes. Underwriters are expected to be visible with their agents and brokers in order to develop and maintain solid relationships and generate an adequate flow of qualified business.

  • Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management designation or other professional designations are desired.


Remote working/work at home options are available for this role.
Not Specified
Bloomingdale's Credit Customer Care Specialist, Full time -Hybrid Flex. Various Schedule W/ weekend.
🏢 Macy's
Salary not disclosed
Tampa, FL, Hybrid 3 days ago

Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.


*Class start date 04/06/2026

Job Overview

Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. Bloomingdale’s Credit Experience Advocates are responsible for delivering an intimate and distinctive customer experience by responding to Bloomingdale’s customer inquiries via phone, chat, or email. Experience Advocates will provide full ownership to credit related inquiries, seizing the opportunity to rewrite the end of the story. Experience Advocates will leverage an environment of continuous learning and education to foster and achieve creative resolutions. We are driven by our desire to win with our customers by being available, knowledgeable, and always engaging.


What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.


What You Will Do

  • Deliver a luxury customer experience through greeting and engaging the customer and providing a genuine and friendly interaction
  • Respond to customer inbound calls, chat, or email in an efficient and friendly manner. Always conveying empathy for customer friction points.
  • Promote and communicate current sales and loyalty promotions.
  • Conduct extensive account research to provide appropriate resolution to customer issues or disputes related to credit reports, billing, payments, account balances, and other credit-related matters, including following up with the customer as needed
  • Accurately record and maintain customer information, interactions, and case details in agent desktop systems.
  • Engage and collaborate with stores, key stakeholders and business leadership on complex and escalated situations showing our customers that our connection makes us like No Other Store in the World.
  • Be entrepreneurial and leverage elevated empowerment to manage appropriate customer accommodations.
  • Always act with integrity, humanity, humility, and respect.
  • Regular, dependable attendance and punctuality.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
  • Responsibilities may fluctuate due to business need and colleagues may be responsible to correspond with customers via inbound calls, chats, or emails.

Who You Are

  • Ability to integrate Bloomingdale’s customer experience model into all interactions
  • Adaptable and able to adjust quickly to changing customer expectations and needs
  • Ability to be a self-started who is comfortable taking the initiative to learn new things; strong decision-making abilities; strong analytical skills
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • Experience in customer service or a related field, preferably in the credit services industry or luxury selling
  • Strong verbal and written communication skills
  • Empathic, patient, and professional while dealing with customers, especially in stressful situations Enjoy meeting people, learning about them, and sharing information
  • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
  • High-School diploma or related experience

Essential Physical Requirements You Will Perform


  • This position requires talking, sitting and reaching with arms and hands.
  • Involves sitting and talking for at least two consecutive hours, lifting at least 10lbs., stooping, kneeling, and crouching
  • Reaching, including above eye level
  • Involves close vision, color vision, depth perception, and focus adjustment
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment
  • Able to navigate multiple computer applications from a dual monitor setup

About Us


This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!


:// /4cYysak


This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


CALL00


This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.


Apply Now

Job Info

  • Job IdentificationREQ_722561
  • Job CategoryStores
  • Posting Date02/23/2026, 12:21 PM
  • Locations 7801 Citrus Park Town Center, Tampa, FL, 33625, US

Remote working/work at home options are available for this role.
permanent
jobs by JobLookup
✓ All jobs loaded