Sales Jobs in El Segundo, CA

Title: Customer Experience Associate, CX2

Reports to: Customer Experience Manager

Location: Hybrid, El Segundo CA

WHO WE ARE

Wolf & Shepherd is designed to equip professionals to win in all aspects of their lives through comfortable fashionable footwear. The concept came from the problem professionals face, going to and from work in athletic shoes just to avoid the common discomfort found in a quality dress shoe. As a fast-growing lifestyle brand, we are on a mission to debunk the myth that classically styled shoes can’t have modern technology comforts.

WHAT WE NEED

We are looking for a Customer Experience Associate, CX2 to assist in the all-important responsibilities of caring for our customers’ needs, managing partners, building customer loyalty, and representing the brand. This role will be responsible for providing exceptional customer service while maximizing revenue within our sales environment.

JOB TYPE This is a full-time, nonexempt position.

TASKS & RESPONSIBILITIES

Your responsibilities are inclusive of the following but are not limited to:

• Expertly address questions via phone, email and chat providing answers that are quick and easy to understand
• Assist Management in policy updates for the department based on current business needs
• Support the Customer Experience Associates during the department manager’s absence
• Support management in process execution to monitor orders, inventory, return and exchanges
• Support department in addressing functionality issues and implementing process improvements
• Engage with customers by email, phone, and chat to answer product questions, resolve ordering issues, or to provide sizing guidance.
• Adopt the Wolf & Shepherd’s voice and tone to convey our brand and personality, and ensure a pleasant customer experience.
• Collaborate with the Team to streamline our customer service processes and policies to ensure continuous improvement.
• Communicate customer feedback and insights to Management, to better understand trends and customer preferences.

SKILLS & EXPERIENCE

• Must be highly organized with strong attention to detail.
• Strong verbal and written communication skills.
• Ability to maintain a friendly and professional demeanor in a fast paced environment.
• Must be knowledgeable and adhere to rules and regulations, while maintaining a kind and accommodating attitude.

REQUIREMENTS & QUALIFICATIONS

• Minimum of 3 years of direct customer experience work.
• Strong knowledge of Excel, Shopify, Zendesk
• Strong interpersonal and communications skills, and independent work ethic.
• Excellent time management skills and organizational abilities.
• A positive, outgoing, high energy and entrepreneurial personality.

PERKS & BENEFITS

We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, benefits, and a competitive compensation package.

• Health, vision, and dental benefits program
• 401(k) plan
• Paid time off
• Sick pay
• Frequent free meals and snacks and company-sponsored gatherings
• Wolf & Shepherd shoes and more

A leading industry company is hiring a Marketing Assistant to support their Gynecology Marketing Team in El Segundo. This Hybrid Contract position involves a dynamic mix of administrative tasks, event coordination, and digital platform management. The role is ideal for organized and assertive individuals who thrive in fast-paced environments and can handle interactions with strong personalities.

2 days in the office – El Segundo, CA

Marketing Assistant Responsibilities:

• Serve as the main contact for departmental calls, routing inquiries efficiently.
• Provide backup support for team members during absences.
• Prepare and edit documents, presentations, and reports with accuracy.
• Maintain a tidy and organized departmental environment.
• Assist with managing sales platforms, including updating content and helping users navigate tools.

Marketing Assistant Qualifications:

• At least 2 years of administrative experience, preferably in sales or marketing.
• Strong organizational skills with the ability to multitask.
• Excellent communication and professionalism.
• Ability to work independently and handle competing priorities.
• Bachelor’s Degree is required.

Perks and Benefits:

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning and Ongoing Training.
• Education Reimbursement.
• Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

The Bilingual Operations Coordinator will play an important role in providing day-to-day operational and administrative support to ensure smooth business activities. The position requires the individual to communicate effectively in both Japanese and English, in writing and verbally, with colleagues in the U.S. office, as well as with the Japan headquarters and other overseas offices, as needed. The individual will also assist with special projects, facilitate day-to-day tasks and schedules, conduct research, compile information for presentations and executive reviews, and provide support across various business areas within KONAMI’s digital business, including sales, marketing, licensing, production, and business development. Responsibilities are not all-inclusive, and additional duties may be assigned as needed. The role is designed for a professional eager to learn and grow in a dynamic, multinational corporate environment. Occasional domestic and international travel may be required.

Responsibilities

• Translate documents and presentation materials between Japanese and English to support effective communication
• Provide interpretation support during various types of meetings, including team discussions, project-related sessions, and cross-office collaborations
• These tasks may include handling requests and assignments within the U.S. office as well as from the Japan headquarters and other overseas offices as needed
• Facilitate smooth communication across teams and offices by coordinating meetings and activities, aligning information, and tracking tasks
• Support special projects and initiatives, as directed by management, to help resolve operational or business-related challenges
• Assist with day-to-day administrative tasks, such as taking meeting minutes, processing expenses, and coordinating operational activities
• Participate in occasional domestic and international business trips, including visits to the Japan headquarters and industry events, to support business activities

Qualifications

Required:

• Native-level proficiency in Japanese and professional working proficiency in English, both written and spoken
• Bachelor’s degree from an accredited university or equivalent, with any exposure to translation, interpretation or bilingual work welcome, and a demonstrated willingness to learn and grow in the role
• Strong communication skills and adaptability, with the ability to work effectively in a diverse, multinational and cross-cultural environment
• Highly organized and able to manage multiple tasks and priorities simultaneously, with careful attention to detail
• Shows initiative and ability to work independently with minimal direction, while open to guidance and feedback
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams)

Preferred:

• Experience working in a Japanese company or familiarity with Japanese business practices and corporate culture
• Interest in various types of entertainment content, including video games, movies, comics, animation, music, etc.
• Able to make timely decisions and take action when needed, while maintaining attention to detail
• Comfortable adapting to new tools and internal systems as needed

Company Description

Michael Stars, founded in 1986, is a women-led and family-owned business committed to creating timeless, quality fashion essentials designed for comfort and longevity. Based in Los Angeles, the brand produces the majority of its garments locally, ensuring high-quality production and supporting the community with fair wages and economic opportunities. Known for originating the iconic one-sized tee, Michael Stars has expanded into a diverse collection of wardrobe essentials. Additionally, the Michael Stars Foundation has been a prominent supporter of grassroots organizations promoting equality for over 15 years.

Job Summary: The Technical Designer works closely with Design, Imports and Quality Control, to take all styles from development through to production.

Essential Duties and Responsibilities:

• Develop complete Tech packs for first proto with details specifications, fabrications, and technical drawings from Designer’s initial sketch
• Work closely with Design to develop the fit and specifications for samples
• Manage fitting process by making appropriate fit/construction adjustment and communicating changes vendors
• Measure, review construction, sewing & check out trim, take photos of samples, etc. before fitting from PROTO to TOP
• Work closely with the Import team
• Maintain consistent fit, construction, grade rules and tolerances
• Provide graded specs to factory once approved to production
• Research and resolve fit, pattern and construction issues
• Participate in import fit sessions
• Spec samples
• Request/Archive approved pattern sets in DXF for domestic team
• Report damaged production goods
• Update PDM and archive styles into shared folder for production team
• Oversee and approve T.O.P and first production with QC team
• Maintain professional relationships with manufactures, vendors, and suppliers
• Maintain/Update Bill of Material of PDM based on pattern card, sewing instruction, design details, etc.
• Release tech packs,
• Fill out “Information Request Form” and special “Attribute Form” upon merch and sales request
• Forward approved TOP sample with final corrections to QC team
• Advise and teach QC team how to correctly measure current and new styles
• Direct solutions on problems in sampling and/or production to vendor and QC
• Perform other related duties as required
• Knowledgeable with 1st patterns/drapes
• Create a first development pattern for prototype samples as aligned at design pass-off by draping, drafting, or digitizing a pattern when needed.

Qualifications:

• 5+ years of technical design experience and working with sweaters
• Associates degree in technical design/product development
• Proficient in developing garment specifications, fit, grading and construction.
• Proficient in Illustrator, Photoshop, Excel, Outlook, Adobe Acrobat
• Working knowledge of Web PDM useful
• Experience in patternmaking a plus
• Work full-time 32 hours per week plus overtime as needed
• Must work well under pressure, meet multiple and sometimes competing deadlines

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You'll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for.

We have multiple roles available in Sales , Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you're most interested in, during the interview process.

A day in the life for Sales and Cashier:

• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor

• Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program

• Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed

• Work with the team to ensure the sale's floor stays \"runway ready\" through re-merchandising and straightening throughout the day

• Assist customers with a variety of transactions through a seamless and friendly experience

• Demonstrate expertise in all technologies used in the store environment

• Defuse customer situations and provide resolutions in a timely and effective manner

A day in a Life for Stock Support and Fulfillment:

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments

• Fulfill customer orders in a timely manner following quality standards

• Prepare and ship customer's orders following quality, packing and shipping standards

• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes

• Assist in maintaining clean and organized selling floors and stockrooms

• Provide general support to the store, e.g. set up special events , organize backroom, markdowns, and relocate store fixtures

You own this if you have

• Clear, effective communication with strong interpersonal skills

• Accountability, initiative and a high level of ownership

• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment

• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds ( STOCK SUPPORT OR FULFILLMENT ROLE )

• The ability to work a flexible schedule based on business needs

We've got you covered

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

Maharam is the leading creator of textiles for interiors. Recognized for its rigorous and holistic commitment, Maharam embraces a range of disciplines, from product, graphic, and digital design to art and architecture. Known for its aesthetic and industrial innovation, Maharam's work is guided by five main principles: utility, technology, tradition, luxury, and environmental impact. Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Maharam means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Maharam to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Inside component of \"localized\" sales team: Sales Support Specialist and Sales Representative. Support function for client contact via incoming/outgoing phone calls, emails and client showroom visits; and direct assistance to representatives as inside partner. Additional job-related/territory duties and showroom responsibilities.

Essential Functions Interact with clients with the ability to openly talk about our sales line and guide our customers through the showroom experience. Handle client contact including: inventory inquiries, order placement, sample requests, product information, and project specific follow-up Assist reps as inside partner for project system maintenance, sample requests, selecting alternates, and follow-up communication with clients Perform miscellaneous duties include local showroom sample inventory maintenance, and maintaining work environment to Maharam standards

Magnitude and Relationship Reporting This position reports to a Sales Support Manager.

Contacts Inside and Outside the Organization This position has contact with clients; Internal departments including: resource management, sample fulfillment, quality assurance, credit, and others; local sales reps; and sales support specialist in other offices as needed for samples and project follow-up.

Knowledge and Skills Well honed in person customer service experience Superior telephone skills Ability to handle problem resolution professionally and with confidence; such as price, delivery, quality or installation problems. Organized and able to multi task Desire to work as part of a team Excellent communication skills both written and verbal Computer savvy with working knowledge of MS Office including Outlook, Excel and Word; and ability to learn various Maharam specific computer functions

Education and Experience A bachelor's degree or equivalent, preferred 2-4 years customer service experience Showroom experience a plus

Who We Hire? Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Maharam is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

A starting compensation range for this role is $23.32 - $30.69. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors. You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates. This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at .

SALLY BEAUTY ADVISOR:

Job Description:

By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!

The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!

Your role at Sally Beauty:

* Build relationships and inspire loyalty.

* Recommend additional and complimentary products.

* Inform customers of current promotions and events.

* Set up advertising displays and arrange merchandise to highlight sales and promotional events.

* Ensure our customers are informed about and enrolled in our Loyalty program.

* Complete transactions accurately and efficiently.

* Maintain a professional store environment and communicate inventory issues.

* Demonstrate our Sally Beauty Culture Values.

* We have a range of different working schedules and hours to suit everyone's needs.

Why you'll love working here:

* The people are creative, fun and passionate about beauty.

* Generous product discount and free sample products.

* You will receive a great education regarding our products.

* You will have ample opportunity for growth.

* You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.

Requirements:

Legal wants you to know:

* Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.

* May be exposed to fumes and odors upon occasion.

Working Conditions/Physical Requirements

The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.

Additional Information:

Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.

\"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.\"

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.