Sales Jobs in Covington, KY

Medical/Healthcare company looking for an medical sales rep in CINCINNATI, OH

IF you're interested/qualified, please send your resume - thx!

SALARY - $75K Base plus commission and car allowance OTE first year is $120K with room for growth

Territory is all of GREATER CINCINNATI with some regional travel throughout the area- 15-20% travel required for this med device job and you must be on board with that part. (1-2 days a month of overnight travel)

candidates must live in greater CINCINNATI or surrounding suburbs.

Looking for candidates that have around 1 year of light med/pharma sales, or candidates that have a solid 2-5 years of outside fortune 1000 b2b sales rep from companies like ADP, PAYCHEX, CINTAS, PAYCOM, UNIFIRST, XEROX, BEVERAGE SALES, ERAC, etc.

**NO JOB HOPPERS PLEASE**

bachelors degree required for this position.

Level Up USA is hiring a Key Account Representative to join our team in Cincinnati, OH. The primary responsibility of the Key Account Representative is engaging clients in meaningful conversations about current products to increase overall sales and market penetration. We are looking for a candidate that is aligned with our mission and ready to make an impact. By collaborating with cross-functional teams and staying on top of market trends, you'll help create impactful experiences that engage our target audiences and drive sales.

Key Account Representative Task and Duties:

• Represent the brand in a positive and professional manner at various events and locations along with promotional marketing campaigns.
• Engage with customers to promote brand awareness and generate interest in products or services by showing expert product knowledge.
• Showcase and offer product demonstrations to showcase the features and benefits of the brand's offerings
• Create excitement and buzz around our brand through creative marketing strategies and demonstrations.
• Distribute promotional materials and samples to potential customers.
• Collect feedback and insights from customers to improve our products and customer experience.
• Collaborate with the marketing team to develop innovative ways to reach target audiences.
• Maintain a strong knowledge of our products and stay updated on industry trends.
• Represent Level Up USA with integrity and enthusiasm, embodying our brand values at all times.

Key Account Representative Requirements and Qualifications:

• Prior experience as a Key Account Manager is a plus
• Superior verbal communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Able to easily build rapport with customers and clients
• Flexible scheduling availability
• Tech savvy
• Excellent team player

About Us:

Level Up USA, based in Cincinnati, is a marketing, sales, and events company dedicated to helping top-tier brands create impactful experiences and drive meaningful growth. Collaborating with iconic and innovative companies, we specialize in delivering bold and results-driven campaigns. At our core, it’s our people that set us apart—developing talent through mentorship, hands-on experience, and leadership opportunities. We are deeply invested in our community, fostering local talent and creating careers while driving sustainable growth for our team and our partners. At Level Up USA, we pride ourselves on turning big ideas into action while maintaining a fun and rewarding workplace.

Join Level Up USA today! Please submit your resumé or profile to apply. Level Up USA is an equal opportunity employer.

The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you’ve completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management.

POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED

What’s in it for you:

• $50,000-$55,000 minimum compensation your first year, based on education
• Includes base salary, sign-on bonus and housing allowance
• Uncapped commission opportunity
• Our average sales representative hits six figures after three years of selling
• Want to know what the top 20% earn? Ask your recruiter
• Relocation assistance package to help you get settled in Cincinnati

Who we’re looking for:

• You compete daily in a fast-paced, high-energy environment
• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You’re coachable, enjoy solving problems and thinking on your feet
• College degree preferred, but not required
• Military veterans encouraged to apply

What you'll do:

• Receive 6 months of direct training from experienced Logistics Account Executives
• Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
• Participate in hands-on and virtual training sessions
• Develop negotiation skills through prospecting and cold calling
• Build your book
• Use your training to meet sales metrics and become eligible for commission
• Establish relationships to close new customers
• Negotiate prices with customers and carriers
• Resolve freight issues to ensure timely pickup and delivery

What you need:

• Elite work ethic, 100% in-office
• Strong negotiation skills with ability to handle conflict
• Entrepreneurial mindset and exceptional customer service

Why TQL:

• Certified Great Place to Work with 800+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

North - Field Remote

Let’s go North, together.

Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

Sales Professional – SaaS, Software & Payment Processing

At North, we’re on a mission to be the easiest payments company to do business with - because let’s face it, running a restaurant or shop is already enough of a juggling act! That’s why we created the North Direct Field Sales (NDFS) team: to swoop in and save the day (or at least the checkout process).

North is shaking up how restaurants and retailers thrive, and we want you to be part of this revolution! As an NDFS Sales Professional, you’ll bring North’s state-of-the-art SaaS platform to life for local businesses—like a techy superhero, minus the cape.

We're building something BIG and we can not do it without top sales talent. Are you a passionate sales whiz who loves building connections and sealing deals? You’ll be using your consultative superpowers to help businesses find the perfect fit for their payment needs—all while working from home, with a flexible schedule that lets you be the boss of your calendar.

Oh, and about that green stuff. Sure, money can’t buy happiness—but it can definitely buy pizza, vacations, and the occasional inflatable flamingo for your pool. That’s why our top sales pros earn the most lucrative compensation in the SaaS & Payments space – we call it North ’25. Which includes sky-high weekly commissions, residuals for the life of their accounts, and even a slice of portfolio equity.

So if you’re ready to rock your neighborhood (or at least your sales territory), come join North and help us create a future where payments are the least of a business owner’s worries!

What you’ll do:

• Put together your ultimate playlist of local businesses and guide them through the entire sales cycle—first call to final high-five. Bonus points if you’re a lead-generation wizard.
• Forge rock-solid partnerships with local POS dealers, web designers, and BNI folks to build an unstoppable referral network.
• Perform demos so dazzling, prospects will feel like they’re front-row at a magic show.
• Team up with our awesome colleagues across North to make sure your promises turn into real results.
• Use Salesforce like a pro—think Jedi-level control over all your sales activities.
• Get to know the competition like it’s your favorite soap opera—and find ways to make North shine like polaris.

What we need from you:

• You’re at least 18 and have a valid driver’s license.
• Charisma that could charm the socks off anyone (plus strong communication, organizational, and presentation skills).
• Thrives in a fast-paced, startup vibe—where every day’s an adventure and “boring” doesn’t exist.
• A self-starter who can pivot on a dime and still shine brighter than the Vegas strip.
• Cold-calling and local canvassing experience? Even better.
• Knowledge of restaurants is a plus (because who doesn’t love good food?).
• Sales experience preferred, especially if you’re the type who loves the thrill of the chase and the rush of the close.
• This is a remote field sales role, but you’ve gotta live in the area—no teleportation allowed (yet).

Career path and perks:

• We’re big fans of promoting from within. Sales leadership, business development, revenue operations—the sky’s the limit.
• W2 status with medical, dental, life, and disability insurance—so you can stay healthy and happy.
• First-year pros in the top 25% can expect $90,000–$105,000+ with uncapped weekly commissions, lifetime residuals, and portfolio equity. Show us the money!
• We’ve got shout-outs galore, with peer and company recognition programs to keep you feeling like the rockstar you are.
• A 401(k) with matching to help you save up for that future yacht (or that future hammock).

Ready to start a fun and rewarding sales career? Apply now to join our rockstar sales team!

Who we are:

North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.

What we offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage
• 401(k) + Match
• Education Assistance
• Mental Health Support & Well-Being Program
• Company-funded Lifestyle Spending Account

Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling.

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

To learn more about North, and our family of companies, visit our website:

B I R G E & H E L D

Investing in Communities to Transform Lives.

242 Unit Multifamily Community

The Slate (Cincinnati, OH)

WHO WE ARE

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

POSITION OVERVIEW

The Customer Experience Associate plays a pivotal role in delivering exceptional customer service to prospective and current residents. This individual is responsible for fostering strong relationships, understanding the unique needs of prospects and residents, addressing day-to-day challenges, and collaborating with cross functional teams to ensure seamless operations. They act as the first point of on-site contact for residents and prospects, representing the company’s commitment to quality and satisfaction. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level.

KEY RESPONSIBILITIES

Relationship Building with Prospects

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Engage proactively with prospects to build strong relationships and create a positive first impression of the company.
• Assist potential residents by providing detailed information about available units, community amenities, and leasing options.
• Follow up with leads from the off-site sales and leasing team, as they are integrated into the property portfolio(s), to support lease closings and maintain a seamless prospect journey.
• Implement and support resident events or activities to enhance the community experience.
• Understanding Prospect and Resident Needs
• Conduct needs assessments to match prospects with the most suitable units based on their preferences and requirements.
• Develop a thorough understanding of apartment layouts, features, and community amenities to address inquiries with confidence and accuracy.

Resident Resolution

• Serve as the primary point of contact for residents reporting concerns, ensuring timely responses and resolutions.
• Troubleshoot and resolve minor resident concerns, including maintenance requests, billing questions, and general inquiries.
• Collaboration with the Resident Screening team (as integrated into your property portfolio(s)) to optimize leasing performance and align with property goals through standard communication channels and routine touchpoints.
• Track and manage all leasing data, including prospects, applications, and resident information, within the company’s software systems.
• Coordinate with the Resident Screening team to confirm applications are processed timely and applicants are well informed and prepared for the move-in procedure.

Data Management

• Maintain accurate and up-to-date records within the company’s property management software (Onesite).
• Prepare and present regular reports on resident satisfaction, leasing performance, and operational key performance indicators (KPIs) to leadership.

Collaboration with Central Property Operations

• Resident Screening: Partner with the Resident Screening team to ensure applications are processed quickly and accurately, while preparing residents and units for a smooth handoff back to the site for move-in execution after screening and lease completion.
• Resident Services (Renewals & Billbacks): Collaborate with Resident Services to ensure timely renewal pricing is available and communicated, and that move-out damages are documented and submitted promptly to support accurate billbacks.
• Accounts Receivable (AR): Work alongside the AR team by providing on-the-ground resident context, assisting with delivery of hard notices when needed, and supporting collection efforts through direct resident communication.

Day-to-Day Tasks

• Assist in handling various administrative tasks, including preparing leasing documents, updating resident records, and managing correspondence.
• Support community events or initiatives aimed at enhancing resident experience.
• Understand and adhere to standard operating procedures.
• Collaborate with offsite teams as they are integrated into the property portfolio(s), ensuring alignment, operational continuity, and overall operational success of the community or communities.

EDUCATION, EXPERIENCE, AND SKILLS

• Demonstrated passion for customer service.
• Strong interpersonal skills with a customer- focused mindset.
• Strong verbal and written communication skills.
• One (1) year or more years in a customer service, sales, or customer facing role.
• Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement next steps.
• Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools.
• Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community.
• A desire for professional development and continued learning.
• Ability to manage one’s time.
• Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands.

WHAT WE OFFER

• Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
• Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
• Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
• Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
• Save on living expenses with exclusive employee discounts at Birge & Held properties.
• Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
• Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
• Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
• Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
• Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
• Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

Transportation Operations Coordinator

Location: Cincinnati, OH (New ACF Office)

On-site only

⸻

About ACF Global Logistics

ACF Global Logistics is a privately held, woman-owned global logistics provider built for shippers that need real control over domestic and international transportation, customs, and cross-border supply chains.

We operate our own offices and teams across the U.S., Mexico, Europe, and Asia, with in-house customs brokerage, warehousing, and direct carrier relationships. No agents. No handoffs. No guesswork.

Our new Cincinnati office is being built for motivated transportation professionals who want more than a seat behind a load board. This is an operations-first environment for people ready to take ownership, move quickly, and help build a high-performing freight operation from the ground up.

⸻

Who This Role Is For

This role is designed for transportation professionals who:

• Have at least 2 years of domestic brokerage or transportation operations experience

• Are comfortable working directly with carriers on pricing, coverage, and execution

• Prefer operational ownership over sales quotas

• Want to be part of a team that’s building something new and scalable

If you enjoy solving freight problems, managing coverage, and seeing moves through from start to finish, this role is built for you.

⸻

The Role

As a Transportation Operations Coordinator, you’ll support the day-to-day execution of domestic freight movements, working directly with carriers and internal teams to ensure consistent coverage, accurate execution, and reliable service.

This is a fully on-site role based in ACF’s Cincinnati office and works closely with operations, customer-facing teams, and leadership.

⸻

Key Responsibilities

• Source and manage carrier capacity for domestic truckload and LTL shipments

• Support load coverage, pricing coordination, and execution

• Track shipments and proactively resolve service issues or exceptions

• Communicate clearly with carriers and internal teams to maintain service standards

• Maintain accurate shipment data, documentation, and updates in TMS/CRM systems

• Support continuous improvement across carrier performance and operational workflows

⸻

What You Bring

• Minimum 2 years of domestic brokerage or transportation operations experience

• Strong understanding of carrier sourcing, pricing, and execution

• Experience working in fast-paced, high-volume freight environments

• Clear, professional communication skills

• Strong attention to detail and follow-through

• Comfort working on-site in a team-based operations setting

⸻

Why ACF (and Why Cincinnati)

• Ground-floor opportunity in ACF’s newly opened Cincinnati office

• Operations-first culture with room to grow as the team scales

• Direct access to leadership and decision-makers

• Exposure to international, cross-border, and customs-driven freight over time

• Clear path for advancement as ACF expands its footprint

⸻

Compensation & Benefits

• Competitive base salary

• Performance-based incentives tied to operational results

• Full benefits package

• Stable, on-site role with clear expectations

• Career growth opportunities within operations and beyond

This DIRECT HIRE role follows a hybrid schedule and requires regular in‑person work at our Florence, KY office.

Candidates must live within commuting distance - relocation applicants will not be considered.

The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling. The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis.

• Coordinate orders and shipments between Manufacturing and customers. Serves as liaison between internal departments and external customers or sales representatives.
• Supports assigned Rep Territory by processing customer inquiries, quoting prices, delivery information, and terms.
• Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer. Handles phone, fax and email inquiries, discusses customers' needs, and recommends products that will best satisfy them, if possible. Refer advanced inquiries to the appropriate Sales Manager, Technical Sales, or Product Champion.
• Perform essential administrative functions of scanning/indexing paperwork, releasing RMAs into Swecare, etc.
• Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders. Communicates status of delayed orders, back orders or the necessity of substitutions.
• Responds to complaints and coordinates response with responsible departments.
• Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.

Minimum Qualifications & Experience:

• High school diploma or equivalent education required.
• Preferred Bachelor's degree in Business Administration, Communications, or related field.
• 1 - 3 years of general customer service experience.
• Evidence of mechanical aptitude, preferred experience in a manufacturing setting. Strong organizational, problem-solving, phone and interpersonal skills.
• Ability to confidently assess and mediate high-pressure situations.
• Proficient in Microsoft Office applications and ability to work in multiple systems.

Job Title: Graphic Designer

Location: Cincinnati, OH

Time Requirement: Full-Time, In Office

Rookwood is a growing ecommerce brand with a retail store presence, dedicated to delivering exceptional products and a seamless customer experience across every touchpoint. Our creative team plays a key role in shaping our brand’s visual identity and engaging customers through thoughtful, compelling design. We are currently seeking a talented Graphic Designer to join our in-house team and contribute to our continued growth.

Job Description:

As a Graphic Designer at Rookwood you will play a key role in creating visually stunning and effective designs across various platforms. You will report to our Creative Director and work closely with marketing and photography team members to develop creative assets that drive engagement, boost sales, and enhance the overall brand experience.

Key Responsibilities:

• Design Creation: Develop high-quality graphics for digital marketing campaigns, social media, email newsletters, website assets, and print materials.
• Brand Consistency: Ensure all designs align with the company’s brand guidelines and maintain a cohesive visual identity across all channels.
• Project Management: Manage multiple design projects simultaneously, meet deadlines, and communicate effectively with cross-functional teams.
• Collaborative Development: Work closely with the marketing team to conceptualize and execute creative ideas that align with campaign objectives.
• Feedback and Revisions: Incorporate feedback from stakeholders and make necessary revisions to ensure designs meet project requirements and expectations.
• Trend Analysis: Stay updated with current design trends, tools, and best practices to ensure our visuals are fresh and innovative.

Qualifications:

• Experience: 2-4 years of professional graphic design experience, preferably in an ecommerce or digital marketing environment.
• Portfolio: A strong portfolio showcasing your design skills, creativity, and ability to handle a range of design projects.
• Skills: Proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign). Familiarity with motion design and Adobe Premiere is a plus.
• Creativity: Strong creative vision with an eye for detail and a passion for producing high-quality visual content.
• Communication: Excellent communication skills and the ability to work collaboratively within a team.
• Time Management: Strong organizational skills and the ability to manage multiple projects efficiently in a fast-paced environment.

About Rookwood

Founded in 1880 by pioneering artist Maria Longworth Storer, Rookwood is a world-renowned ceramics company committed to cultivating artistic inspiration, giving back to the community, and balancing our rich legacy with forward-thinking momentum. We take pride in our process, our people, and our product, building upon our rich heritage creating the highest-quality pottery and architectural tile in the United States.

The Rookwood factory is located in the bustling Over-the-Rhine neighborhood minutes from Findlay Market. You’ll work in the office space right above our production facility and retail store offering the unique experience of being able to see how all our products are made daily.

Ocado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses in the UK under * and other specialist shop banners, together with its Ocado Solutions division.

Ocado Solutions is responsible for corporate partnerships, providing the Ocado Smart Platform ("OSP") as a service to retailers around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications required to operate a world-class online grocery business. It is underpinned by Ocado's proven expertise and experience as a dedicated online grocer in the UK.

Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world. We have partnered with Kroger to help it redefine the grocery customer experience in the United States through the adoption of the centralized, automated model of online retailing provided by the Ocado Smart Platform.

Come join us as we build our North American team, bringing world-class innovation and technologies to one of the most exciting global markets for e-commerce!

Job Summary

We’re looking for a hands-on Planning Manager / Lead to oversee daily sales and delivery capacity planning for our US operations. In this role, you’ll make sure we have the right people, routes, and resources in place to meet customer demand efficiently and on time.

You’ll work closely with teams across Kroger and Ocado to balance service quality, cost, and capacity — while driving improvements that make our network smarter every day. If you’re a strong leader who thrives in fast-moving, data-driven environments and enjoys solving complex operational puzzles, this is the role for you.

Key Responsibilities

• Lead the daily delivery of sales and capacity plans to meet customer demand.
• Partner with supply chain, retail, and operations teams to align planning strategies.
• Optimize routes, capacity, and resources to boost efficiency and service levels.
• Develop and execute contingency plans for operational disruptions.
• Deliver logistics projects and continuous improvement initiatives.
• Collaborate with key stakeholders across the US and UK to ensure alignment.
• Build and support a high-performing, inclusive planning team.
• Maintain and promote strong health and safety standards.

Skills

• Strong analytical and planning skills, including demand forecasting and logistics optimization.
• Proficiency with Excel or similar planning tools.
• Excellent communication and stakeholder management skills.
• Comfortable leading through change and making data-driven decisions.
• Background in project management, data analysis, or continuous improvement.
• Experience working in a 24/7 logistics or operations environment.

Location

Our Planning Lead position is located in our Monroe, OH, Kroger Fulfillment Center

For a sense of who we are and what we deliver we invite you to explore online to learn more about Ocado Technology and Ocado Engineering, which directly support the Ocado Solutions division, and take the next step in what will be an amazing career with us.

Learn about our partnership with Kroger:

• Kroger Bets on Robots With Ocado Deal
• Meet Ocado, Kroger’s Newest Weapon in Its Grocery Delivery War with Amazon and Walmart
• Check out this video about our advanced robotics technology

Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law

POSITION PROFILE

A hotel Banquets Manager oversees the planning, execution, and financial management of all catered events to ensure guest satisfaction and profitability. Key responsibilities include managing banquet staff, coordinating with clients and other hotel departments like sales and culinary, developing event schedules and menus, and upholding service, health, and safety standards. The role also involves managing budgets, inventory, and equipment, along with hiring, training, and evaluating banquet personnel. 

ESSENTIAL RESPONSIBILTIES

• Event management: Oversee the complete setup and execution of events, ensuring all client needs and venue standards are met. This includes developing event timelines, coordinating logistics, and working with the culinary team on menus and execution.
• Staff management: Lead, train, schedule, and motivate banquet staff, including supervisors, captains, servers, and setup crews, to ensure high service quality and operational efficiency. The director is responsible for human resources activities, from hiring to performance reviews and discipline.
• Client relations: Serve as the primary contact for clients, understanding their vision for events and ensuring their requirements are met while aligning with hotel standards. The director is responsible for handling guest concerns and ensuring satisfaction to drive repeat business.
• Financial oversight: Develop and manage the banquet department's budget, monitor expenses, and ensure all events operate within financial constraints to maximize revenue and profitability.
• Operational efficiency: Develop and implement standard operating procedures for all banquet services to optimize workflow. This includes managing inventory, ensuring all function spaces and equipment are clean and well-maintained, and overseeing the setup and breakdown of events.
• Quality and compliance: Enforce health, safety, and sanitation standards to ensure compliance with all local, state, and federal regulations. The director also conducts post-event evaluations to identify areas for improvement. 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Leadership: Strong leadership and team management skills, with the ability to motivate, train, and develop a diverse team.
• Organization & Attention to Detail: Exceptional organizational skills and attention to detail to manage multiple events, timelines, and logistics simultaneously.
• Communication: Excellent verbal and written communication skills to interact effectively with guests, staff, vendors, and other departments.
• Problem-Solving: Strong problem-solving abilities and adaptability to quickly resolve last-minute issues or changes under pressure.
• Technical Skills: Proficiency with event management software (e.g., Caterease, Delphi), point-of-sale (POS) systems, and Microsoft Office Suite.
• Education: A high school diploma or equivalent is required, while a bachelor's degree in hospitality management or a related field is preferred.

PHYSICAL DEMANDS

The role is physically demanding, involving long periods of standing and walking, and the ability to lift equipment (up to 50 lbs). 

BENEFITS

• Competitive Salary
• Team Member Hotel Discount Program
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO + Sick Time + Volunteer Time
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement