Sales Jobs in Colesville, MD
76 positions found — Page 3
Position: Resident Service Associate
Location: Silver Spring, MD – The Pearl
Reports to: Property Manager, The Pearl
Position Type: Full Time
Objective:
The Tower Companies seeks a dynamic, driven individual to serve as the Resident Service Associate of The Pearl, a premier Class A luxury apartment community in downtown Silver Spring, Maryland. At the edge of Rock Creek Park, the Pearl is a short walk to the Metro’s Red Line. The building is beautifully designed by Baltimore-based architects, Design Collective, and is filled with light and natural materials. Living at The Pearl provides residents with innovative ways to revitalize their minds and bodies by offering a peaceful retreat from the hustle and bustle of everyday life. A place to find balance, be happy and Live Wisely! The Pearl offers a luxurious experience, while maintaining Gold LEED certification. Sustainability is a hallmark of this Tower asset. The Pearl is a part of the larger Blairs District, which consists of 4 high-rise buildings, 80 townhouse units, retail and an office building on a 27-acre campus.
As a Residential Service Associate, you serve as the front-line Tower ambassador to our new and current residents at The Pearl. You are helping to build a community, one resident at a time! You take a genuine interest in those around you and representing Tower to the best of your abilities. You enjoy providing top tier customer service to all. You build trust the residents need to feel taken care of. You take pride in your residents, your community, your sales office, your coworkers, and most importantly, yourself and your work!
Key Responsibilities:
As a Residential Service Associate, you are empowered to make things happen every day at The Pearl! Prepare to give your guests an incredible client experience they will not forget! Be the difference! The Residential Service Associate responsibilities include but are not limited to:
- Know the residents and building and exceed resident expectations by anticipating their needs.
- Monitor resident (and building) service requests to ensure timely completion and do daily follow up calls upon completion to ensure resident satisfaction; identify and report emerging trends.
- Monitor common areas inside and outside the building by checking for cleanliness and functionality of all equipment (e.g., coffee machine, electronics, fitness equipment); monitor trash & compactor, garages, parking lot, and recycling programs as needed; Submit and track service requests, as needed.
- Manage resident communications such as preparing community messages, warning and lease violation letters and announcing these messages as well as service interruptions and scheduled maintenance.
- Collaborate in execution of monthly resident lifestyle events and District-wide events (evening hours required).
- Administer resident and visitor parking, fob activations/reservations, amenity reservations (schedule, charges, pre- and post-inspections), and schedule elevator reservations.
- Receive and process fair housing and accommodation requests and transfer requests; submit for approval and follow through to completion & resident satisfaction
- Resolve resident issues and concerns professionally and promptly. Own issues as they arise and ensure follow up for all matters.
- Ensure follow up needed to ensure residents are adhering to lease agreement, policies and procedures.
- Respond to on-site emergencies, as needed, within a reasonably short response time.
- Support the financial performance of the property in accordance with the established budget. Maximize additional income by selling services and accurately charging fees (e.g., amenities, hospitality suites, parking, pets, and printers).
- Support, cultivate and maintain a strong high level professional relationship with the Concierges, Sales, Finance and Maintenance Teams – keep concierges well informed, monitor incident reports and follow-up as needed; Monitor vendors’ actions on site and coordinate escorts for occupied apartments.
- Create an operating environment that assures consistent resident engagement, yields outstanding customer satisfaction ratings and community reviews.
- Document your calls, emails, tours, follow up and anything else in Yardi and CRM to account for your work each day.
- Take the initiative and make plans to attend outreach events such as community events and career fairs to interact with people about our incredible offerings.
- Walk available or targeted apartments to ensure they are rent-ready.
- Support future residents before and during the move- in process – do a final walk-through of the apartment, schedule elevator reservations, contact resident within 72 hours of move, complete and collect move-in inspection checklists, and coordinate with maintenance as necessary. Be ready on move-in day (keys, checklist, a welcoming smile).
- Other duties and responsibilities as assigned by the Property Manager. Perform work outside this position as assigned by the Property Manager to facilitate the efficient operation of The Blairs, not to exceed fifty percent of working time.
Position Requirements & Qualifications:
- A minimum of 2 or 3 years of full time successful work experience in a customer service role
- A commitment to excellence and an elevated service experience as demonstrated through positive words and actions.
- Strong command of the English language; verbal and in writing
- Determined, persistent and consistent follow up actions until issues are resolved.
- Ability to diffuse difficulty situations by employing customer service strategies and maintaining a positive attitude of service.
- Outstanding work ethic; reliable, on time, trusted to work independently
- Maturity and grace in all situations; discernment to know when to escalate an issue to management.
- Coachable and teachable with a strong desire to learn and stay current in techniques and industry trends
- Team oriented; thoughtful, respectful and considerate of others. Never putting self ahead of the team.
- Social media and computer savvy; able to pick up on software programs easily.
- Microsoft Office Suite skills and experience required.
- Strong organizational skills and natural detail orientation; maintaining consistent documentation of work utilizing systems provided.
- Capable of effectively managing multiple initiatives simultaneously.
- Required to work at least one weekend a month in rotation, or as needed and assigned.
- Candidates under consideration for hire must submit to and pass a background check and drug screening according to Tower’s hiring standards and be willing to work in-office.
Preferred Qualifications include:
- College Degree preferred
- Multifamily residential experience highly preferred
The Tower Companies is an equal opportunity employer and offers a collaborative and exciting work environment, competitive salary and excellent benefits, which include medical, dental and vision coverage, as well as a 401(k) plan.
If you’re interested in this position and working for The Tower Companies, please apply via our candidate portal at No phone calls please.
About The Tower Companies
For three generations, the family-owned Tower Companies has maintained a commitment to responsible development and envisions a world where buildings inspire and enrich the lives of their occupants, and create positive social change. The green building leader owns, develops, and manages over 5 million square feet in the Washington, D.C. metropolitan area consisting of office buildings, office parks, lifestyle centers, regional malls, eco-progressive live-work-play communities and hotels with over 8,000,000 SF in the development pipeline. The Tower Companies built Blair Towns, the first LEED certified apartments in the country, and is an international authority in the industry. We have been recognized for our commitment to sustainability and energy independence by numerous national organizations and federal agencies, including US Green Building Council, US Department of Energy and the US Environmental Protection Agency.
Summary
Manganaro Building Group, LLC is looking for a Project Manager- Masonry to join our Beltsville, MD team. If you have extensive experience developing, overseeing and completing projects, Manganaro has a place for you!
About Manganaro:
Manganaro is a growing company performing construction services from Southeastern and Mid-Atlantic states to New England. With over 60 years of experience in drywall, masonry, concrete/masonry restoration, Divisions 8 & 10, structural strengthening and building envelope restoration.
Come join the team!
Benefits and Perks:
- Generous PTO and paid Holiday schedule to assist in maintaining work-life balance
- Employee Stock Ownership Plan
- Flexible work hour schedule
- Company supported charitable events
- Eligible for all benefits 1st of the month after hire.
- Generous healthcare plan with Healthcare Reimbursement Account (HRA) to offset deductibles.
- Competitive compensation
- Company Supplied Merch
- Life insurance
- Referral program
- Casual Dress Code
- Dental and vision plans.
- 401(k) plan with generous match!
- Company-paid life, AD&D and long-term disability insurance!
- Company social outings
Primary Responsibilities:
Project Management
- Develop accurate budgets by utilizing historical data from previous projects
- Periodically visit all pending and active projects to ensure correct field methods and total knowledge of the project.
- Possess knowledge of local material, labor and equipment costs
- Oversee and track all labor on each project, whether from outside subcontracts or from internal labor sources.
- Provide predetermined deliverables in a timely manner including verification of all completed work.
- Manage and develop team members to ensure proper growth within the organization.
- Represent Manganaro in all aspects, especially in relation to standard site operations.
- Maintain client relationship at the project level.
Training and Growth:
- Solid, reputable, growing company in multiple markets (potential for career/professional growth).
- Training, development and networking activities.
- Performance rewards (increases, bonus opportunity, etc.)
Education and Experience:
- B.S. Degree in civil engineering, construction management, architecture, finance, or accounting is preferred.
- 3+ years of experience in Project Management with substantial estimating background (2+ years as assistant estimator)
- MBA is a Plus
Success Factors:
- Experience in marketing, sales, or client development and relations
- Experience working for a commercial masonry subcontractor or a GC
- Demonstrated ability to produce in a high-pressure environment
- Demonstrated ability to meet/exceed goals with minimal supervision
- Self-motivated
- Commitment to personal and professional standards of excellence
- Position requires working in our office or at a job site
This position requires a criminal background check and signing a Confidentiality, Non-Disclosure, and Non-Solicitation Agreement (this is NOT a non-compete).
Manganaro Building Group, LLC is looking for a Project Manager- DFH (Doors, Frames, & Hardware) to join our team at our Beltsville, MD office. If you have extensive experience developing and completing projects while having a deep understanding of doors and the accompanying hardware, Manganaro has a place for you!
Why Manganaro?
We are an award winning company that truly values the highest quality of service in the industry. Our success is built on our core values, as well as our commitments to our clients and our employees, and has been for over 60 years. This position includes ample room for upward mobility and will provide the opportunity for the properly motivated individual to advance into a senior leadership role.
Benefits and Perks:
- Generous PTO and paid Holiday schedule to assist in maintaining work-life balance
- Flexible work hour schedule
- Company supported charitable events
- Eligible for all benefits 1st of the month after hire.
- Generous healthcare plan with Healthcare Reimbursement Account (HRA) to offset deductibles.
- Competitive compensation
- Life insurance Dental and vision plans.
- 401(k) plan with generous match!
- Company-paid life, AD&D and long-term disability insurance!
- Company social outings
- Free daily breakfast
- Early leave Fridays
- Employee Stock Ownership Plan
Primary Responsibilities:
- Possess extreme familiarity with several different door vendors
- Detail all projects, including the creation of price, identification of mistakes or errors in design and specification, and the communication with customers as needed
- Estimates the amount of materials needed for construction projects according to company policy and local building code
- Assists customers by reviewing existing conditions for door deficiencies and creates corrective action plan for remediation of code issues.
- Assists operations as needed with estimating and pricing commercial doors, frames, and hardware
- Handle all Commercial Door, Frame, and Hardware take-offs.
- Provides assistance to sales team and customer by providing knowledge and expertise during the estimating and buy-out phases of projects
- Assist and lead team with blueprint reading, specification interpretation and construction procedures
- Review actual used vs. estimated for materials on completion of each project
Secondary Responsibilities:
- Assist operations teams with order verification and writing as a “second set of eyes” when schedule allows
- Assist operations teams with review of revised project documents / changes when schedule allows
Education and Experience:
- B.S. Degree in civil engineering, construction management, architecture, finance, or accounting is preferred
- 7+ years of experience specializing in the Door, Frames, and Hardware Field
Success Factors:
- High level of organization skills.
- Demonstrated ability in meeting or exceeding goals with minimal direct supervision
- Self-motivated with demonstrated ability to produce timely and accurate results
- Commitment to personal and professional standards of excellence
This position requires a criminal background check and signing a Confidentiality, Non-Disclosure, and Non-Solicitation Agreement
Summary
Acts with the Chairman and Operations Managers in a marketing management capacity to market and develop new customers as a means to enter, maintain and grow in the marketplace.
About Manganaro
Manganaro Building Group, LLC is looking for a Business Development- DFH to join our Beltsville, MD team. Manganaro is a growing company performing construction services from Southeastern and Mid-Atlantic states to New England. Manganaro has nearly 65 years of experience in drywall, masonry, concrete/masonry restoration, structural strengthening and building envelope restoration, doors/frames/hardware (Div 8) and specialties (Div 10).
Benefits and Perks:
- Generous PTO and paid Holiday schedule to assist in maintaining work-life balance
- Employee Stock Ownership Plan
- Flexible work hour schedule
- Company supported charitable events
- Eligible for all benefits 1st of the month after hire.
- Generous healthcare plan with Healthcare Reimbursement Account (HRA) to offset deductibles.
- Competitive compensation
- Company Supplied Merch
- Life insurance
- Referral program
- Casual Dress Code
- Dental and vision plans.
- 401(k) plan with generous match!
- Company-paid life, AD&D and long-term disability insurance!
- Company social outings
PRIMARY RESPONSIBILITIES:
· Responsible for the creation and implementation of the marketing plan.
· Calls on assigned accounts to develop an understanding of their needs regarding the products Manganaro sells.
· Interacts with the Chairman and Construction Executive creating budgets and bids for assigned accounts.
· Works in coordination with the Operational Manager and other BD personnel to sell projects bid.
· Acts as the local liaison between Manganaro and the customers.
· Develops the marketing budget and its distribution accordingly.
· Maintains and updates the Cosential sales reports for the region.
· Performs other duties as assigned.
Training and Growth:
- Solid, reputable, growing company in multiple markets (potential for career/professional growth).
- Training, development and networking activities.
- Performance rewards (increases, bonus opportunity, etc.)
QUALIFICATIONS:
Education: High School degree
Specific Skills:
· Highly effective oral communicator.
Ability to represent the company effectively.
· Effective at presentations and proposal preparation.
· Effective at developing and maintaining customer relationships.
· Specific knowledge of Manganaro product lines as well as overall
· knowledge of the construction industry.
Experience:
3 years in sales, marketing, customer service and or related field.
NOTE: This position requires a satisfactory background check, as well as a non-disclosure agreement.
Time Type:
Full timeRemote Type:
Job Family Group:
Market OperationsJob Description Summary:
The primary purpose of this position is to assist with the daily management of the operations delivery staff.Schedule - Tuesday through Friday (Must be Flexible )
Salary Range - $54,600 - $74,025
Annual Bonus Target 10%
Job Description:
Job Responsibilities:
Effectively aide in managing the delivery operations team.
- Monitor delivery fleet using MobileCast and/or Roadnet.
- Recommend and/or perform performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline.
- Maintain driver’s attendance records, sick days, vacation, etc.
- Trains drivers in the areas of safe driving, proper lifting techniques and company delivery process and procedure.
- Regular ride along with Drivers and perform observation and coaching to ensure proper customer service, productivity metric achievement, and safety practices
- Payroll oversight including attendance records and paid time off
Responsible for DOT compliance, which may include DOT safety requirements and DOT drug screening.
Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections.
Interface with customers solving discrepancies, problems and creating a cohesive relationship
Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments.
Administration of worker’s compensation, incentive and safety programs.
Responsibly handle beverage alcohol product.
Other duties, as assigned by the jobholder’s supervisor, may also be required.
Minimum Qualifications:
- Bachelor’s degree in related field and/or equivalent training and work experience
- Minimum of 3 years’ experience in related area
- Proficient PC skills using MS Office and other various computer programs including presentation software
- Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
- Analytic and Reporting skills
- Utilize sound judgement and problem-solving skills
- Ability to work in fast-paced, high-volume, team environment
Preferred Qualifications:
- Maintain a valid CDL license
Physical Requirements:
- While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone
- Occasionally carry & lift up to 65 pounds
- Occasionally reach overhead, squat and bend
- Frequently walk and stand for extended periods of time
Competencies:
- May help coordinate the work of junior members of the team.
- Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.
The annual salary range for this position is $54,600 - $74,025 with an Annual Bonus Target of 10%.
This position is eligible for health care benefits, life insurance, time off benefits, and participation in the Company’s 401(k) plan.
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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (7 and let us know the nature of your request and your contact information.
Time Type:
Full timeRemote Type:
Job Family Group:
Market OperationsJob Description Summary:
The Manager, Operations ensures that warehouse and delivery functions are carried out in an efficient and safe manner and that all warehouse and delivery employees do their assignments to the best of their abilities. In some markets this may be managing all warehouse and delivery operations in one large location, while in other markets this could be managing multiple cross dock locations’ warehouse and delivery operations.Pay Range: $96,600 to $131,000 plus 20% annual bonus
Schedule: Monday - Friday 7 am to 5 pm (MUST BE FLEXIBLE WITH HOURS)
Job Description:
Job Responsibilities:
Cross functionally interact with sales, ops, and customers.
- Assist with the reconciliation of driver over and shorts, inventory, and cash.
- Provide any requested reports to management.
- Provide supervision, direction and discipline for union and non-union warehouse and delivery employees according to their specific assignments.
Continually analyze and review warehouse and delivery work flow to identify possible inefficiencies and provide solutions to enhance the operations.
- Review and analyze current warehouse and delivery technologies to locate and implement additional efficiencies and cost savings.
Provide supervision, direction and discipline for union and non-union warehouse and delivery employees according to their specific assignments.
Manage the operations of multiple cross dock facilities in a market.
Responsibly handle beverage alcohol product.
Other duties, as assigned by the jobholder’s supervisor, may also be required.
Minimum Qualifications:
- Bachelor’s degree in related field and/or equivalent training and work experience
- Minimum of 5 years’ of experience in related area and some experience in a supervisory role
- Proficient PC skills using MS Office and other various computer programs including presentation software
- Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
- Analytic and Reporting skills
- Utilize sound judgement and problem-solving skills
- Ability to work in fast-paced, high-volume, team environment
Physical Requirements:
- While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone
- Occasionally carry & lift up to 65 pounds
- Occasionally reach overhead, squat and bend
- Occasionally walk and stand for extended periods of time
Competencies:
- May help coordinate the work of junior members of the team.
- Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.
$96,600 - $165,375
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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (7 and let us know the nature of your request and your contact information.
Time Type:
Full timeRemote Type:
Job Family Group:
Market OperationsJob Description Summary:
Position Summary:The Routing Coordinator is responsible for administration tasks in the routing department and optimizing delivery routes.
Schedule: Monday-Thursday 11 am-9 pm
Pay: $22.00 hr to $31.00hr with potential OT
**Roadnet/Omnitracs experience is a must, along with SAP **
Job Description:
Job Responsibilities:
- Designs and manage the daily delivery workflow utilizing specialized software applications.
- Optimize delivery routes to maximize stops and case numbers.
- Manage and reorganize re-ships as needed.
- Report any issues with the software to management and liaise with its technical support department. This includes updating data, geo-coding maps, and maintaining the account master for new accounts.
- Schedule specific delivery times for store deliveries and backhauls.
- Analyze and adjust delivery routes to enhance efficiency, considering customer and sales expectations.
- Choose trips to download into the warehouse picking and shipping systems, adhering to daily delivery priorities.
- Share relevant information with drivers, customers, and sales personnel via email reports.
- Print and distribute daily dispatch sheets and manifests to drivers and management.
- Develop and implement delivery schedules to ensure sufficient staffing coverage.
- Other duties, as assigned by the jobholder’s supervisor, may also be required.
Minimum Qualifications:
- Minimum of 1 year experience in Supply Chain Operations
- Excellent customer service skills
- Basic PC skills using MS Office and other various computer programs including presentation software
- Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
- Utilize sound judgement and problem-solving skills
- Ability to work in fast-paced, high-volume, team environment
Preferred Qualifications:
- Minimum of 2 year experience in a delivery/routing role
- Bachelor’s degree in related field and/or equivalent training and work experience
Physical Requirements:
- While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.
Pay: $22-31 hourly rate
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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (7 and let us know the nature of your request and your contact information.
Location: Laurel MD, 20723 (Position is 100% on site)
Duration: 6 months
OVERVIEW:
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Client is at the heart of food and service.
JOB SUMMARY
This role is responsible for maintaining profitable value-added, wholesale and PRDC business dedicated to existing Client customers. This person is responsible for establishing and maintaining active relationships with the merchandisers at each Client operating company (OpCo) to provide excellent customer service to each OpCo. This person is also the liaison between Client OpCo and the value-added and operations departments within the facility.
RESPONSIBILITIES
* Keying in orders from each operating company (OpCo) for all value-added and distribution items.
* Communicating all orders to each department in time for all cut-off.
* Distribute pick tickets and load sheets to all Client pullers once the orders are in and complete.
* Give direction to Client pullers for all changes to orders, all cross-dock information, any changes in driver schedules, etc.
* Handling all reporting requests both scheduled and those that come up during each week.
* Maintain working relationships with all departments in OpCo to facilitate complete, on time, accurate loading of all outbound Client trucks including cross-dock items.
* Develop and maintain great working relationships with all produce managers, produce specialists, sales leadership and merchandising teams at each Client OpCo servicing.
* Facilitate the pricing of all products from the value-added departments as well as distribution and ensure it has been sent off to all interested parties each week.
* Communicate any market issues.
QUALIFICATIONS
Education
* College degree or work experience equivalent.
Experience
* 1 year of sales or operational distribution experience preferred.
Professional Skills
* Experience with MS Office.
* Strong numeric and alphanumeric data entry skills.
* Detail-oriented.
* Good communication skills (both verbal and written).
* Working knowledge and understanding of distribution and warehousing procedures preferred.
DECISION-MAKING AUTHORITY
Most important decisions made fully independently:
* Pricing on buyouts, weekly pricing on any distribution items.
* Credits under $500.
* Rescheduling loading of trucks to ensure timely completion of orders.
Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required):
* Solutions for miss-ships.
* Credits over $500.
About Us
Who we are:
Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.
Job Description
Associate Benefits:
- Career pathing
- Work-life balance
- Training
- Paid time off
- Pet Insurance
- Tuition Reimbursement
- Employee Discount
- Employee Assistance Program (EAP)
- Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits.
- Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.
Your Role At Tumi
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.
Key Responsibilities
Performance to Goals:
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
Leadership And Initiative
- Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
- Take pride in work and strive for excellence.
- Take responsibility for performance and complete all assigned tasks and meet deadlines.
People Development
- Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
- Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
Communication And Relationship Building
- Exercise strong written and verbal skills.
- Adapt communication skills upwards, laterally and to their team.
- Demonstrate ethical conduct when completing job duties.
- Promote the organization’s business goals and adapt flexibly to change.
- Ability to remain calm and deescalate situations.
- Collaborate effectively with team.
Compliance
- Manage personal timecards to ensure payroll accuracy.
- Maintain Tumi University Training.
- Adhere to all company policies and procedures.
Visual Merchandising/Client Experience
- Ensure the store follows the visual guidelines and directives.
- Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
- Ensure a consistent superior client experience.
Qualifications
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI’s.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.
About The Team
Why you'll love working here:
At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.
What We Value
- INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
- PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
- DIVERSITY & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.
The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.
Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
Job Requisition: 336618
Address: USA-MD-Bethesda-10400 Old Georgetown Rd
Store Code: GF - Store Admin (2501214)
Who is Giant? With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to over 160 stores spanning across D.C., Maryland, Virginia and Delaware.
Giant's mission is beyond stocking groceries on shelves, we strive to be the most trusted and loved local food retailer in our community.
PRIMARY PURPOSE
Our bagger/parcel pick-up staffers are the bread and butter of our store - pun intended. They're the people we thank for maintaining our stores. Not only do they help bag groceries but they price check and load and collect carts. They also greet and assist customers when they have a spare moment. This is just a general overview of their job duties. You may be asked to assist in other ways too, depending on the needs of your store.
Salary range is between $17.65 - $17.65 Hrly
Why work at Giant? At Giant, we love what we do, and make it easy for you to love it, too! Every day, we build on our over 80-year legacy of innovation, quality, and value and hard work to keep our top spot in the market and with our customers. The most important part of that? Our people.
Giant's thousands of associates in our stores, distribution centers and corporate headquarters have one thing in common: the opportunity to advance their career. We proudly hire and promote from our own ranks, offering opportunities to learn and advance, take trainings and earn degrees, serve our communities, receive recognition for their work and have a career, not just a job.
We proudly host Business Resource Groups (BRGs) - six voluntary employee-led groups that help build community and are aligned with our mission, values, goals, business practices and objectives. The BRGs programming is designed to support their members and our associates through social activity, volunteering and professional development opportunities.
Our mission is to provide convenient ways for our customers to prepare meals for moments that matter most through meal solutions, recipe inspiration, time-saving services like pickup and delivery and beyond. Giant also values being a better neighbor. One way we support our neighbors is by providing donations and charitable efforts to our local partners that support our main charitable causes.
We'd love for you to become part of the Giant family and join us in our journey of being a Better Place to Work, a Better Place to Shop and a Better Neighbor - because, after all, our people truly make us Giant.