Sales Jobs in Carson

What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one.  We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.  We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

Lead the accounting and financial reporting activities (including monthly/quarterly/annual financial/SOX audits) of AHM Automobile Business Segment I in accordance with IFRS/US GAAP/SOX as well as collaborating with North American Honda subsidiaries for automobile business performance, including inventory valuation, cost of sales, and vehicle service contract accounting.

• Manage and review AHM financial reporting and account analyses for Automobile Segments, with a main focus on inventory, cost of sales, and vehicle service contract accounting
• Coordinate AHM quarterly/annual financial audit (including SOX compliance)
• Prepare/present account analysis from business performance perspectives to management (esp. for key areas such as retail and wholesale sales results)
• Implement new accounting standards/modify existing reporting in accordance with IFRS/write accounting memos for new transactions, drawing accounting treatment conclusions based on appropriate accounting guidance, working closely with AHM and other NA entities in the rapidly changing Honda re-org activities
• Develop/train staff by transferring knowledge/providing challenging work/asking questions for process improvements

• Bachelor's degree in accounting/finance or related field
• 7+ years in accounting/finance
• Public/accounting or accounting in a distribution/manufacturing company
• Technical Accounting analysis under IFRS/US GAAP and application
• Management/supervising experience
• Experience in a multi-national company is a plus
• Good communication skills (verbal/written)
• Proficiency in Microsoft applications (Excel, PPT)
• SAP knowledge is a plus 
• CPA preferred

What differentiates Honda and make us an employer of choice?

Total Rewards: 

• Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
• Regional Bonus (when applicable)
• Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability 
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)

Career Growth:

• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development Programs 

Additional Offerings:

• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Tuition Assistance & Student Loan Repayment
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next. We have an exciting opportunity for a Project Manager.

• Pay range is $110,000 to $150,000 annually (depending on experience/knowledge/skills)
• Location: onsite in Carson, CA

In this position, you would be a key part of the senior executive team, working with Sales, Operations, Engineering, Quality, Marketing and external Customers. We are seeking a highly motivated and proactive Project Manager to join our dynamic team. The ideal candidate will possess a strong “get things done” attitude, demonstrating the ability to drive projects to successful completion with minimal required supervision. This role demands excellent organizational skills, a keen eye for detail, and a commitment to delivering high-quality results on time and within budget.

Project Execution: Take full ownership of projects from initiation to completion, ensuring all deliverables meet quality standards and deadlines.

Independent Decision-Making: Exhibit strong decision-making capabilities to address challenges and obstacles promptly, maintaining project momentum without the need for constant oversight.

Proactive Problem-Solving: Anticipate potential issues and develop innovative solutions proactively, ensuring smooth project progression.

Team Collaboration: Foster a collaborative work environment, effectively coordinating with cross-functional teams to achieve project goals.

Stakeholder Communication: Maintain clear and consistent communication with stakeholders, providing regular updates on project status, risks, and milestones.

Resource Management: Efficiently allocating and managing resources, optimizing productivity and project outcomes.

Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance project management efficiency.

Qualifications:

• 4-5 years of proven experience as a Project Manager, preferably in the LED design and manufacturing industry overseeing key projects from start to finish, from initial research to execution.

• Strong organizational and time management skills, with a track record of managing multiple projects simultaneously.

• Manage the day-to-day activities of projects, communicate with project teams as necessary to ensure project deliverables are on schedule.

• Excellent communication and interpersonal skills, with the ability to lead and motivate teams.

• Providing status reports to all stakeholders including the COO.

• Managing project scope and escalating issues where necessary.

• A proactive mindset with a strong focus on problem-solving and achieving results.

• Ability to work independently and make sound decisions under pressure.

• Make recommendations to management about schedules, prioritization, and resource allocation with input from team members.

• Familiarity with project management software and tools.

Preferred Attributes:

• A natural self-starter who thrives in a fast-paced environment.

• Demonstrates a strong sense of ownership and accountability.

• Ability to adapt to changing priorities and requirements.

• Ability to handle a large variety of details and to work with all levels of organization.

• Proficiently utilize MS Word, Excel, PowerPoint, Outlook and SharePoint.

Nice-to-haves:

• Lighting or consumer electronics industry experience

• Bilingual (Chinese and English)

Company Description

DMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.

Our in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.

DMF Lighting is proud to be an Equal Opportunity Employer.

ERP Manager (Microsoft Dynamics 365 Business Central)

Location: Torrance, CA (Hybrid work environment)

Employment Type: Full-time

Salary Range: $90,000 – $110,000 annually (commensurate with experience)

Work Authorization: Must be authorized to work in the U.S. without sponsorship.

Position Overview

We are seeking an experienced ERP Manager to lead ERP implementation initiatives while also supporting presales activities and business development efforts. This role combines project management, functional leadership, client-facing presales support, and strategic system planning. The ERP Manager will work closely with executive leadership, sales teams, offshore engineering teams, and clients to design ERP solutions that align with operational and financial objectives. This role also requires occasional travel to client sites to support implementation activities, user testing, and training.

Key Responsibilities

1. Project Leadership & Delivery

· Lead full-cycle ERP implementation projects from discovery to go-live and post-launch support

· Develop and manage project plans, budgets, and resource allocations

· Manage risks, scope, and client expectations

· Ensure on-time and on-budget project delivery

· Coordinate with offshore engineering teams to optimize task allocation and maintain development quality

2. Presales & Solution Consulting

· Participate in client discovery meetings and requirements workshops

· Provide solution design support during proposal development

· Prepare high-level solution architecture and implementation approaches

· Estimate project scope, timelines, and resource requirements

· Support RFP/RFI responses and client presentations

· Partner with Sales to help close ERP-related opportunities

3. Business & Functional Leadership

· Translate business requirements into functional ERP configurations

· Advise clients on best practices in Finance, Sales, Purchasing, and Inventory processes

· Identify opportunities for automation and operational efficiency

· Align ERP capabilities with financial reporting and management needs

4. Team & Executive review Management

· Supervise internal ERP consultants and coordinate with external vendors

· Work with global/HQ teams on cross-border ERP initiatives

· Collaborate with offshore engineers to ensure efficient delivery and consistent implementation quality

· Mentor junior consultants and build internal ERP capabilities

· Communicate effectively with executive leadership and department heads

5. Governance & Continuous Improvement

· Support user acceptance testing (UAT) and implementation readiness

· Provide client training and guidance to ensure successful system adoption

· Travel to client sites when needed to assist with testing, training, and implementation support

· Establish ERP governance and documentation standards

· Monitor system performance and recommend enhancements

· Drive adoption of Microsoft ecosystem tools (Power Platform, reporting tools, etc.)

Required Qualifications

· 5+ years of ERP implementation experience

· 2+ years of project leadership or PM experience

· Experience participating in presales or solution consulting activities

· Strong experience with Microsoft Dynamics 365 Business Central preferred

· Solid understanding of Finance, Accounting, Sales, Purchasing, and Inventory processes

· Experience preparing project estimates and implementation plans

· Experience collaborating with offshore or distributed engineering teams

· Willingness to travel to client sites for testing support and user training when needed

· Excellent client-facing communication skills

· Business-level Japanese proficiency (日常会話レベル以上)

· Must be authorized to work in the U.S. without sponsorship

· Must be available for hybrid work

Preferred Qualifications

· Experience in IT services or ERP consulting firms

· Experience supporting Japanese subsidiaries in the U.S.

· Familiarity with Microsoft Power Platform

· PMP certification or equivalent

· Experience in manufacturing or distribution environments

Number of Openings

85C Bakery Cafe is Hiring for Store Management Team Members!

Are you looking for a career? Ready for growth? Join us and take the next step in your career! Featured on TIME, CNN, NPR, and Travel Channel, 85C Bakery Cafe has become a culinary phenomenon and a new cafe experience for all. Founded in 2004, 85C Bakery Cafe is a global bakery & beverage retail business. Publicly traded in Taiwan, 85C Bakery Cafe was built on the idea of providing five-star quality pastries and drinks at an affordable price. 85C Bakery Cafe, with over 1,000 stores worldwide, invites you to begin a dynamic career with us. 85C Bakery Cafe is recruiting for the Store Management Team. Store Management serves a broad range of functions, including but not limited to leading all aspects of operation, to include the customer service, cost management, and other training functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Take essential responsibility for the business performance of their respective stores;
• Ensure sales profitability through service excellence and lean operation;
• Prepare periodic report, to include sales control, employee scheduling, etc.;
• Organize and supervise the employee shifts;
• Participate in management and personnel meetings;
• Check stock levels and order supplies and materials;
• Maintain high standards of quality control, hygiene, and health & safety;
• Store associates will be expected to cross train in each department including: Bread, Cake, POS, Bar.
• Additional duties at store when circumstances dictate.

Qualifications:

• Associate/Bachelor degree preferred;
• Minimum of two (2) years progressive experience in fast food or other related food operations, at leadership level position;
• Strong organizational, communications and leadership skills;
• Ability to multitask and work with tight deadline to meet new or changing demands;
• Proficient with Microsoft Office, specifically Word and Excel;
• Good attendance and available to work overtime when needed;
• Excellent work ethic and teamwork concepts;
• Adapt and demonstrate thorough understanding of the 85C concept;
• Available to work on weekends and holidays.

This position requires moderate physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position including moderate lifting (up to 50 pounds), walking, bending, stooping, kneeling, and squatting. This position requires nearly continuous standing and walking, repetitive hand motions, and reaching overhead. Employees may be exposed to unusual elements including extreme temperatures of coolers and freezers. Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We offer free meal plan, free tea, 20% off products off duty, employee referral program monetary incentive, accelerated career advancement, and FUN work environment!

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we're shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person's unique healthcare needs. Join our team of thousands as we positively impact millionsone customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions:

• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
• Supporting opening and closing store activities, when needed
• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
• Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Required Qualifications

• At least 16 years of age
• Physical Requirements:
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

Preferred Qualifications

• Previous experience in a retail or customer service setting

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is:

$17.81 - $23.06

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

We anticipate the application window for this opening will close on: 09/18/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Part time 3525 Carson Street, Suite 67, Torrance, CA, US 90503

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.

Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately

Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration

Promote loyalty by educating customers about our loyalty programs

Leverage omni channel offerings to deliver a frictionless customer experience

Support sales floor, fitting room, check out, and back of house processes, as required

Courteous and responsive to internal/external request

Exchange and verifies job related information to provide support

Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals

Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required

Able to handle customer interactions and potential issues/concerns courteously and professionally

Use basic information-gathering skills to solve problems

Ability to learn procedural knowledge acquired through on-the-job training

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive Paid Time Off plans in the industry.

Employees can take up to five \"on the clock\" hours each month to volunteer at a charity of their choice.

Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.

Employee stock purchase plan.

Medical, dental, vision and life insurance.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Hourly Range: $16.50 - $17.00 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world's best talent to realize exciting new possibilities in mobility. We're producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We're not just seeking to change how our cars work we're seeking to change the way we drive. At FF, we're creating something new, something connected, and something with a true global impact.

We are seeking a strategic and driven Senior Manager, Product Marketing to lead our go-to-market efforts for the next generation of luxury electric vehicles. This pivotal role bridges product innovation and customer storytellingbringing together market insight, technical knowledge, and customer experience to deliver impactful marketing strategies and product launches.

• Lead market and user research to define luxury EV buyer personas and decision-making journeys.
• Monitor industry and technology trends, including global EV policy developments, charging infrastructure evolution, and competitor moves in pricing and innovation.

• Develop comprehensive, full-funnel marketing strategies across the product lifecyclefrom awareness and pre-order to delivery and ownership.
• Craft compelling value propositions and translate technical features into clear, customer-centric benefits.
• Partner with product, design, and regional teams to support international market entry strategies.

• Lead cross-functional go-to-market planning and execution, ensuring alignment across product, manufacturing, sales, and communications.
• Build sales enablement materials including competitive battle cards, product configurator guides, and training decks.
• Support launch event planning and coordination, from strategy to messaging alignment.

• Define and track key performance indicators (KPIs) such as brand awareness, lead-to-order conversion, and customer retention.
• Conduct A/B testing and marketing ROI analysis to refine messaging, channels, and investment strategies.
• Document learnings and develop repeatable GTM playbooks for future product launches.

• 10+ years of experience in product marketing within automotive, electric vehicles, luxury consumer goods, or tech hardware industries.
• Proven track record managing complex product launches under tight timelines in fast-paced environments.
• Strong command of customer segmentation, go-to-market strategy, and sales enablement.
• Analytical mindset with experience in ROI measurement and marketing optimization.
• Excellent verbal and written communication skills with a knack for storytelling and translating complexity into clarity.
• Bachelor's degree in Marketing, Business, Engineering, or a related field.

• Startup or hyper-growth company experience.
• Familiarity with international markets, especially North America and China.
• Passion for sustainability, design, and innovation in the mobility sector.

($145K - $175K DOE), plus benefits and incentive plans

• Healthcare + dental + vision benefits (Free for you/discounted for family)
• 401(k) options
• Casual dress code + relaxed work environment
• Culturally diverse, progressive atmosphere

Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Title: Salesforce Lead Consultant - Sales & Service cloud, LWC

Location: Torrance, CA - Hybrid Must (4 Days to office) - Locals Preferred

Employment Type: Contract-To-Hire/ Fulltime/ Permanent

About Smart IT Frame:

At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.

Roles and Responsibilities

Drive the architectural strategy and vision for complex enterprise solutions within the Technical Architecture family Develop and maintain architectural frameworks and governance to ensure consistency across projects Conduct architectural reviews and provide expert guidance to development teams Facilitate communication between stakeholders including business development and operations teams Identify risks and propose mitigation strategies related to architectural decisions Lead innovation initiatives by exploring new architectural styles and patterns Provide leadership in troubleshooting and resolving complex architectural issues Support the professional growth of team members through coaching and knowledge sharing

Mandatory Skills: Architecture Patterns and Styles,Microservices Architecture,Architectural diagrams,SOA and Microservices Based Architecture,Software Engineering and Design Architecture,CI/CD Architecture,Service Oriented Architecture,Architectural Patterns

Experience Level: 8 to 10 years

Chemical Guys is more than a brand, it's a lifestyle with a worldwide following. Driven by adventure, a passion for shine, and a love for the road ahead, we welcome any and all who share this passion to become part of our family.

When we started, we decided to wipe the slate clean and start off fresh with the simple idea to make the best quality chemicals manufactured right here in California to the highest quality standard. Over the years, we have grown into so much more: a huge library of detailing knowledge, a benchmark in the industry, group of friends with one common passion.

Today, Chemical Guys has become a true omnichannel leader in automotive appearance industry with a massive social media following and product distribution around the World. But we know this is still just the beginning as we want to win in the long run, drive innovation, and refine the industry while having fun and smiling along with you. So, grab a wash mitt, some soap, put a smile on your face, and don’t look back… it’s going to be an unforgettable ride!

Position Summary:

The Demand Planner will work closely with cross functional teams (supply planning, sales, marketing, and finance) to develop forecasts based on sales data to develop a demand plan that will maximize overall Chemical Guys brand awareness and help drive sales through our Direct-To-Consumer, Online Marketplace, and Wholesale channels. This individual will work closely with cross functional teams to streamline a more sustainable supply chain while facilitating continuous improvement processes & systems that support the forecasting role.

Job Title: Demand Planner

Department: Operations

Reports to: Demand Planning Manager

Location: Torrance, CA (onsite)

Compensation Range: $100 - $120k annually

Primary Responsibilities:

· Deliver customer / item (SKU) level forecasts (including packaging and raw material needs) using a combination of statistical forecasting methods and advanced business intelligence processes, supported with fact-based data-driven insights, analysis and modeling.

· Forecast replenishment, load-in, activities, and promotions.

· Facilitate and initiate collaborative team-oriented forecasting process incorporating input from cross functional partners (supply planning, sales, marketing, and finance) with aligned assumptions.

· Maintain and update forecast in Oracle Fusion Cloud.

· Develop/enhance metrics and reports to track forecast accuracy and sales trends.

· Have monthly meetings with Sales and customers to review actuals, projections, upcoming launches, promos, and new stores opening.

· Actively contribute in monthly S&OP process by preparing collaborative forecasts with Sales, measuring forecast accuracy, and highlighting upcoming opportunities and risks.

· Support Supply Planning & Product team by forecasting new items while also supplying post-mortem sales analysis and trends as new items begin selling.

· Help optimize current SKU assortment to maximize sales, maximize profitability, and lower working capital.

· Condense complex analysis into succinct assumptions and visuals for broad consumption across the organization.

· Assist with future demand planning software implementation.

· Supports the Sourcing Management team strategic initiatives.

Job Requirements:

· Must have functional knowledge of forecasting principles within demand planning.

· Experience with sales and customer interface, operational metrics and analysis. Preferred experience with mass market, e-commerce, and retail accounts.

· Experience forecasting in Excel. Experience using demand planning software a plus.

· Strong analytical skills.

· Strong interpersonal skills to develop excellent working relationships at various levels across the organization and with 3rd party service providers.

· Advanced Excel skills including pivot tables, vlookups, charts and graphs.

· Excellent communication skills.

· Bachelor’s (4-year) degree in Supply Chain Management, planning or equivalent required.

· 2-4 years of demand planning related experience.

· Accustomed to high-volume environments.

· Proven ability to meet deadlines and deliver projects successfully with a strong winning mindset to achieve stretch goals.

This position offers opportunities for advancement within the Supply Chain team as the function continues to expand.

DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next. We have an exciting opportunity in our customer solutions department for a Technical Product Support Specialist.

• Pay range is $20-35/hr (based on skills/knowledge/experience)
• Location: onsite in Carson, CA

Job Description:

• Serve as the first point of contact for technical inquiries via phone, email, live chat, or a ticketing system.
• Troubleshoot and resolve basic product issues related to installation, configuration, and performance for products such as LED fixtures and lighting control systems.
• Provide pre- and post-sales technical support to sales teams and end-users.
• Document customer interactions, troubleshooting steps, and resolutions clearly and accurately within a ticketing system.
• Escalate complex or unresolved issues to engineering teams and track their progress until resolution.
• Maintain and update internal knowledge base articles and documentation for common issues and solutions.
• Identify errors or omissions in customer facing documentation and work with relevant departments to resolve or improve.
• Stay up-to-date with new product launches, technical specifications, and industry standards by participating in regular training sessions.
• Assist with other technical and product-related tasks as assigned, such as creating wiring diagrams or conducting customer training.
• Assist with onsite customer service visits if required.

Requirements:

• Education: Associate's degree or technical school certification in a related field (e.g., electronics, electrical technology) is preferred.
• Experience: 1+ years of experience in a customer-facing role, preferably in a technical support, customer service, or inside sales position.
• Technical knowledge: Basic understanding of electrical systems, LED lighting, and common troubleshooting techniques is highly desirable. Experience with lighting control systems (e.g., DMX, 0-10V, smart home controls) is a plus.
• Customer service skills: Proven ability to provide excellent service and maintain a positive, patient, and professional attitude, especially during stressful situations.
• Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
• Problem-solving: Strong analytical and diagnostic skills with keen attention to detail.

Company Description

DMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.

Our in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.

DMF Lighting is proud to be an Equal Opportunity Employer.