Sales Jobs in Brookhaven, GA
102 positions found
About the Company
UNICE is a global leader in 100% human hair wigs, serving retail and wholesale customers in over 30 countries. We are passionate about delivering high-quality products and exceptional customer experiences.
About the Role
We are seeking an experienced Director of Retail Operations who is bilingual in English and Chinese to oversee and grow our U.S. retail presence. This role involves managing multiple store locations, driving sales performance, and leading new store expansions. You will collaborate closely with store teams to ensure operational excellence, deliver outstanding customer experiences, and achieve business growth targets.
Responsibilities
- Lead daily operations for multiple retail stores across the U.S., ensuring sales goals are met or exceeded.
- Develop and execute sales strategies in alignment with company growth plans.
- Oversee store expansion, including site selection, evaluation, and launch coordination.
- Monitor store performance metrics and implement action plans for improvement.
- Ensure operational compliance, inventory accuracy, and effective merchandising.
- Recruit, train, and mentor store managers and staff to deliver high performance.
- Conduct market research to identify opportunities and stay ahead of industry trends.
- Prepare and present regular performance reports to senior leadership.
Qualifications
- 5+ years of retail operations management experience, with at least 2 years managing multi-location or chain store operations.
- Proven track record in new store openings and expansion.
- Strong leadership skills with the ability to motivate and develop teams.
- Proficiency in inventory control, merchandising, and sales performance analysis.
- Fluent in English and Chinese.
- Excellent communication and problem-solving skills.
Preferred Skills
- Apparel, beauty, accessories, toys, or similar retail categories.
- Experience in both in-store and online-to-offline (O2O) sales.
Pay range and compensation package
Pay: $8,000 – $12,000 per month
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
Appraisal Analyst – HELOC's and Mortgage
Fulltime
In the Appraisal Analyst role, you will review the Desktop Exterior and Desktop Interior assessments to evaluate and sign off on a property's valuation for a large bank in the US. When taking a decision about a property's valuation, you will ensure compliance with Federal/State laws to ensure that loans that are secured with real estate are protected with adequate collateral value.
In the role of Process Specialist, you will execute transactions as per prescribed guidelines and timelines, review and validate the inputs from the other team members, support your manager in training activities, daily operations reviews, and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys.
Responsibilities and Duties
Responsible for reviewing property valuations to ensure compliance with Federal/state law to ensure that loans secured with real estate and protected with adequate collateral value.
Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Successfully use critical thinking and analytical skills to review collaterals
- Develop and maintain a strong understanding of Mortgage Lending products, policies, processes, and their collateral requirements.
- Obtain required collateral documentation per program requirements from internal clients, external clients, vendors, and third-party sources.
- Perform a detailed review of all collateral documentation to ensure that loans meet portfolio and investor guidelines.
- Identify and escalate collateral issues to the appropriate teammate for further evaluation.
- Consistently communicate with other departments and sales to ensure pipeline metrics and quality guidelines are met.
- Adhere to all compliance regulations and controls.
- Develop and maintain positive working relationships with co-workers, internal and external clients, business partners, and vendors.
Qualifications
Basic
- High School Diploma or GED equivalent
- At least 2 years of relevant work experience
Qualifications Preferred
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Two to three years of mortgage or consumer lending experience
- Two to three years of continuous collateral review and approval experience
- Excellent Communication skills, both written and verbal, in relating to internal and external clients
- Demonstrates proficiency in basic computer applications such as Microsoft Office software product
- Understanding of appraisal compliance and generally accepted appraisal rules
- Experience with using appraisal and market evaluation tools
- Demonstrates proficiency in mortgage automated processing systems
- Basic knowledge of bank services and products
Note: Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face.
About Us
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 44 delivery centers in 16 countries spread across 5 continents, with 59,443 employees from 108 nationalities, as of March, 2025.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people's practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
About Us
TrekAI is an AI-powered educational platform designed to serve as an on-demand tutor for students and a teaching assistant for faculty. Built by educators, TrekAI enables teachers to save time, personalize learning, and communicate effectively in a safe, district-controlled environment. With over 40 purpose-built AI tools, TrekAI supports tasks like lesson planning, providing personalized feedback, and monitoring student progress to enhance learning outcomes. We're not just another edtech tool—we're building systems that empower educators while maintaining the highest standards of data privacy and pedagogical integrity. Our platform serves schools and districts across the country, helping teachers personalize learning at scale without sacrificing their professional judgment.
The Role
We're looking for a Technical Program Manager to join our engineering organization. This role reports to the Director of Engineering, works alongside our CTO on R&D and architecture initiatives, and partners closely with Product and Sales & Marketing. You'll own the delivery of technical programs end-to-end, bringing structure, visibility, and accountability to parallel workstreams so the team can stay focused on building.
What You'll Do
- Drive cross-functional program execution across engineering, product, and contractor teams. Own the coordination layer: schedules, dependencies, risks, and delivery milestones.
- Support engineering and product planning. Help translate strategic priorities into sequenced execution plans with clear milestones, owners, and acceptance criteria.
- Manage dependencies, risks, and accountability across concurrent initiatives. Identify conflicts early, surface blockers, and ensure decisions get made when they need to be made.
- Dig into the technical details. Participate in architecture and design reviews, review PRs and schema changes, and surface cross-cutting impacts with the end-to-end program in mind.
- Coordinate across contractor teams. Ensure cross-team alignment, hold teams accountable for delivery quality, and surface performance gaps. Help evaluate whether engagements are delivering value and inform decisions about scope, continuation, or transition. Maintain appropriate IP access boundaries between internal and external teams.
- Create and maintain program visibility. Own documentation of deliverables, statuses, and progress across workstreams. Surface contractor spend, infrastructure costs, and resource allocation data to inform budgeting decisions.
Who You Are
- Experience driving complex, multi-team initiatives in a growing company, coordinating across engineering, product, and external partners with a mix of internal and contractor resources.
- Strong technical background. You've worked deeply within engineering organizations and understand the difference between engineering and architecture. You recognize when architectural decisions create cross-cutting constraints or integration risks, and you can navigate a codebase well enough to ask the right questions.
- Strong communication skills. You can translate between technical and non-technical audiences, write clearly, and run meetings that people don't dread.
- Demonstrated proficiency with AI tools. Comfortable enough with tools like Claude Code to build your own dashboards, internal tools, or visualizations that help you communicate status and move faster.
- Self-directed and comfortable with ambiguity. You identify problems and drive toward solutions without waiting to be told what to do. Priorities shift, requirements evolve, and you keep the program moving forward.
Nice to Have
- Experience in Education domain.
- Experience with data privacy compliance in sensitive domains (e.g., COPPA, FERPA, GDPR).
Location
Atlanta-based preferred. Open to remote candidates working in the Eastern time zone, with occasional travel for planning sessions and team collaboration.
Why TrekAI
- Mission-Driven: We're building educational technology the right way—transparent, ethical, and focused on empowering educators rather than replacing them
- Technical Excellence: Work with a team that cares about doing things properly, from database design to security implementation
- Real Impact: Your coordination will directly shape how a multi-platform product comes together to serve teachers and students across multiple school districts
- Autonomy: We trust you to own your domain and make decisions
- Growth: We're a growing company with room to expand your role and responsibilities
- Salary & Benefits: Trek offers competitive benefits and salary commensurate with the role such as paid time off (including flex holidays), professional development and growth opportunities, and an amazing collaborative/supportive culture.
Requirements
- Authorized to work in the United States
- No need for visa sponsorship
Client Services Coordinator – IT Asset Disposition (ITAD)
Full-time, In-office
Our client, a global leader in IT lifecycle management and value optimization, is seeking a Client Services Coordinator to join their IT Asset Disposition team. This role is essential in ensuring smooth customer interactions throughout the IT asset lifecycle, acting as a bridge between clients and internal teams while maintaining the highest standards of data security and compliance.
Key Responsibilities:
- Serve as the primary point of contact for clients, managing inquiries, orders, and requests across multiple channels.
- Oversee asset disposition orders, including initiation, updates, and accuracy checks.
- Resolve issues relating to scheduling, logistics, compliance, or data security.
- Provide compliance documentation such as certificates of erasure, recycling, and disposal.
- Educate clients on best practices for IT asset preparation and ensure seamless project execution.
- Collaborate with sales, logistics, and operations teams to deliver an outstanding client experience.
Candidate Profile:
- Bachelor's degree and 2–3 years of experience in a client services or project coordination role.
- Highly organized, with excellent communication and problem-solving skills.
- Proactive, independent, and reliable, with strong follow-up and attention to detail.
- Comfortable managing multiple priorities and deadlines while maintaining a client-first approach.
- Experience in logistics coordination or IT services (ITAD experience a plus).
- Familiarity with CRM platforms such as Salesforce, Microsoft Dynamics, or Smartsheet preferred.
Why Apply?
This is an excellent opportunity to join a dynamic, forward-thinking organization offering competitive salaries, comprehensive benefits, and clear opportunities for career growth.
Interested? Apply today to take the next step in your career journey.
Brand Marketing Specialist (Contract with FTE Option)
Location: Atlanta, GA
Work Model: Hybrid (3 days in office)
Employment Type: Contract with full-time potential
Position Summary:
The Brand Marketing Specialist will support the development and execution of brand initiatives that drive growth, increase market share, and support key business objectives. This role partners cross-functionally to bring brand plans and marketing programs to life while managing multiple projects and analyzing performance to inform improvements.
Key Responsibilities:
- Support execution of annual brand plans and marketing programs aligned to business goals
- Collaborate cross-functionally to drive profitable sales
- Manage multiple brand initiatives, ensuring on time and on brief delivery
- Build, manage, and distribute marketing assets and content
- Conduct ongoing analysis of marketing program performance and recommend optimizations
Marketing & Activation
- Execute shipper, display, and seasonal merchandising programs
- Partner with Creative, Packaging, Finance, Sourcing, and Manufacturing teams to develop seasonal products
- Support activation of local advertising campaigns
- Contribute to PR and broader brand communications
Social, Influencer & Digital
- Monitor social trends to identify emerging opportunities to drive engagement and sales
- Create and manage monthly social media calendars
- Partner with internal teams to execute social media content and plans
- Develop influencer marketing briefs for social media content
- Maintain brand website content and manage ongoing creative or recipe based programs
- Analyze ecommerce performance and develop content strategies to increase digital share of voice
Competitive & Performance Analysis
- Analyze ecommerce and competitive performance to identify best practices, threats, and growth opportunities
Generate insights and recommendations to strengthen brand performance
Qualifications
- Bachelor's degree required
- 2+ years of experience in brand management, marketing, or a related field preferred
- Strong understanding of core marketing principles
- Analytical mindset with the ability to translate data into insights
- Creative problem solver with strong attention to detail
- Excellent organizational skills and ability to manage multiple projects simultaneously
- Strong written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with marketing analytics tools a plus
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Email Your Resume In Word To
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Cameron Little - Senior Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United is a new role.
This job was first posted by Creative Circle on 03/17/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
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Baer is looking for SAP SD OTC Manager for a 6+ month project located in Atlanta, GA.
Title: SAP SD OTC Manager
Location: Hybrid - Atlanta, GA
Duration: 6 months
Rate: Hourly Plus Expenses Reimbursed
Alignment: W2 or C2C
Overview
We are seeking an experienced SAP SD / Order-to-Cash (OTC) Manager to lead the strategy, implementation, and support of SAP Sales & Distribution solutions across global manufacturing operations. This role will optimize end-to-end OTC processes, manage SAP projects and enhancements, and ensure integration with related SAP modules.
Description
- Lead SAP SD strategy, configuration, and support across global manufacturing sites.
- Manage end-to-end Order-to-Cash processes including sales orders, pricing, delivery, and billing.
- Ensure integration with SAP modules such as MM, PP, FI/CO, and CRM.
- Drive continuous improvement of OTC processes and system capabilities.
- Manage SAP rollouts, upgrades, and system enhancements.
- Collaborate with business stakeholders to gather requirements and deliver scalable SAP solutions.
- Support EDI integrations with customers and logistics partners.
- Lead SAP analysts, developers, and external consultants.
- Ensure compliance with internal controls, audit requirements, and regulatory standards.
- Provide training, documentation, and change management support.
Requirements
- 10+ years of SAP experience
- 5+ years in SAP SD
- 3+ years in a leadership role.
- Strong knowledge of manufacturing sales processes (Make-to-Order and Make-to-Stock).
- Experience with SAP S/4HANA and integration with supply chain modules.
- Proven experience managing SAP implementations, upgrades, and enhancements.
- Strong leadership, communication, and stakeholder management skills.
- Experience supporting EDI integrations in high-volume environments.
- Bachelor's degree required; SAP certification preferred.
Preferred Skills
- Experience with SAP Advanced ATP, Variant Configuration, and CRM integration.
- Knowledge of global trade compliance and tax determination in SAP.
- Familiarity with Agile or hybrid project methodologies.
- Experience working in multi-plant, multi-country SAP environments.
Company Overview:
Baer provides best-in-class engagement experiences for our consultants. Our job requirements are carefully vetted and are typically associated with pivotal programs offering tremendous opportunities to expand your skills leveraging the latest solutions.
Baer is an equal opportunity employer including disability/veteran.
ALL OPEN JOBS
TECH CEOs – JOIN OUR GLOBAL TEAM OF M&A DEALMAKERS
Are you a serial tech entrepreneur who's looking for a change? Do you love the sales process? Get out of the C-Suite and start a new lucrative career this year. Join the Corum team. If you're a former C-level tech founder who's successfully sold your company through a formal M&A process, you could move on to your next career with our team.
After 40 years of successfully getting tech founders their optimal outcome, we know what works. This is why we only hire former software CEOs who have founded and exited their own companies through an M&A process. These founders are the only ones who understand how complex, emotional and time-consuming it can be to successfully sell your own company. This experience is vital to mentoring fellow tech founders looking to sell. Our dealmakers are also seasoned sales rock stars with deep domain expertise, dynamic public speaking skills and the gravitas to mentor their peers.
Our M&A Dealmakers are supported by global teams of five on each engagement; experts in writing, research, and valuations; working through our 8-step professional process—from preparation through closing. It is designed to generate multiple offers and is hands down the most successful process in the industry. No one has sold more privately held software, IT, or related technology companies than Corum Group.
Responsibilities
- Convert prospects to clients, develop relationships, and sell (via phone, email & in person).
- Guide the engagement process from end-to-end: preparation, research, contact, discovery, negotiation, due diligence, closing and integration, as the conduit between clients (tech entrepreneurs), potential buyers, Corum Research, Marketing and Client Services.
- Present at numerous educational Tech M&A conferences, webinars and podcasts produced by Corum Group and its affiliate organizations.
Required Qualifications
- CEO Founder of at least one software, IT or related tech company (that you sold)
- Software domain experience in more than one sector.
- 5-10 years of commission sales experience and a love of the sales process.
- Excellent public speaking and presentation skills.
- Effective time management, communication and organization skills.
- A storyteller who conveys value through more than just financials.
- MBA and multiple languages are ideal for our global client base.
Benefits
- Remote work opportunity as part of a global team.
- Extremely competitive compensation plan for closing deals.
- Rapid exposure to the tech space across a myriad of different industries, building a wealth of knowledge, insights, and potential relationships with some of the world's leading tech luminaries and investors.
- Exclusive access to corporate vacation properties in the US and Mexico
About Corum Group
Operating for 40 years with headquarters in Seattle, Zurich and Singapore, we are the only investment bank built by former Tech CEOs to help fellow Software & IT CEOs sell. We also provide buyers with industry-leading research on 29 sectors monthly, like the "Top Ten Disruptive Trends\" and we annually host more than 300 educational events. Buyers speak at our various conferences including the Tech M&A Monthly—the industry's premier webcast broadcast to over 50 countries.
American Republic Insurance Services is seeking a Territory Sales Manager to join our team. This position will be responsible for developing a sales agency to meet distribution growth objectives selling Medicare Supplements, Medicare Advantage, Final Expense, Annuities, and other Life and Health Products.
American Republic Insurance Services was established to meet the needs of the retirement community through advice, service and products. Our agencies are rooted in local communities, but we proudly serve customers nationwide.
We provide access to the best products in the senior market with top contracts, as well as several resources for you and your team.
Here are a few of the things we offer to our Territory Sales Managers:
- Monthly lead allowance
- Agency Office Space
- Custom CRM
- Drip marketing campaigns
- Office space
- Production bonus programs
- Fast start bonus for new agents
- Training bonus programs
- Quoting software
- Free webpage for all agents
- Recruiting support
- Trips and incentives
- Support team to help you grow your agency
Essential Functions of the Territory Sales Manager
- Recruits' agents and other sales leaders.
- Educate and train these individuals on the value of our products and services in addition to utilize our CRM, online prospecting systems, and approved prospecting, presentation and closing techniques.
- Ensure support with necessary certifications and product supply ordering as needed to facilitate sales.
- As needed attend management training and meetings, completes industry related education courses as required and maintains necessary licenses.
- Develop and maintain relationships with new and existing clients to drive sales growth.
- Conduct product presentations to showcase features and benefits to potential customers.
- Analyze market trends and customer needs to identify new opportunities for sales.
Requirements
- Senior market product experience is required. Expertise is preferred in all lines of Senior Market products including but not limited to: Medicare Supplement, Med Advantage, Prescription Drug Plans, Annuity, Final Expense and Long-Term Care.
- Experience building a captive agency is preferred.
- Licensed as a Health and Life insurance agent to sell insurance in the state(s) within assigned territory.
- A strong focus on customer service and relationship building is essential.
- Proficiency in using Sales CRM software.
Don't miss this amazing opportunity to join a great team!
We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.
As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.
At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.
Location: Atlanta (Hybrid)/US (remote)
What You’ll Do
As our Sales Representative, you’ll be on the front lines driving our growth:
- Prospect, pitch, and close deals for our AI technology solution such as our chatbot
- Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
- Represent Commercient at meetings, demos, and events across the US
- Gather insights from the market to help shape our product and sales strategy
- Hit and exceed sales targets while growing your career in a fast-moving company
- Travel to several conferences per year in the US
Who You Are
- Sales hunter with a passion for building relationships and closing deals
- Energetic, ambitious, and motivated by results
- AI enthusiast who likes to learn about AI and stays current with the trends
- Comfortable meeting clients and thriving in a dynamic, less-structured environment
- Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
- 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
- Familiarity with Salesforce, HubSpot, or ERP ecosystems
- Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
- Consultative, high-EQ selling style with technical curiosity
- Comfortable engaging at C-level and VP-level
- Self-starter with strong pipeline discipline and storytelling ability
- Excited about shaping a next-generation AI sales motion
- Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
- Comfortable working independently in a remote team environment
- Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.
Not for you if: you dislike rejection or ambitious goals.
Why Join Us?
- Be a key player in our expansion — your impact is direct and visible
- Work closely with founders and an international team
- Learn and grow in a tech-driven, fast-moving environment
- We have an engaging, collaborative culture focused on succeeding together
Compensation & Perks
- Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
- Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
- Comprehensive Benefits Package
- 401k program with generous company match
- PTO
- Hybrid role based in Atlanta, GA with fully remote option for US-based candidates
About Commercient
Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.
Why Work With Us
- Work remotely with a diverse, supportive, and fun global team
- Be part of an innovative company that embraces cutting-edge technology
- Enjoy learning and development opportunities to grow your career
- Flexible work-life balance and an environment where ideas thrive
Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.
Remote working/work at home options are available for this role.
CoWorx Staffing Services has an exciting opportunity for a an Account Manager or Account Specialist working in Doraville, GA. This is a direct hire opportunity working for one of our dynamic clients.
Hours are Monday through Friday 8am-5pm. Position is on-site in Doraville.
Purpose:
Responsible for facilitating sales team efficiency and speed through timely and accurate communication with the Sales team and our clients as the secondary point of contact for customers and primary support for the Sales team.
Key Responsibilities
Sales Team Support
· Manage inbound and outbound client communication with existing customers.
· Maintain accurate CRM records in tandem with the sales team.
Customer Service
· Handle order entry, status updates, and issue resolution promptly (meet/exceed expected response time to ensure customer satisfaction).
· Work with Sales team to prioritize and resolve customer concerns and escalate issues to the correct team when required and in a prompt manner.
· Respond to customer inquiries regarding defined SLAs.
Cross-Functional Collaboration
· Provide sales team with account updates and potential new opportunities or issues.
· Coordinate with Operations for timely delivery and quality assurance.
· Closely communicate with Sales team to ensure consistent, clear customer messaging.
· Work with Finance on credit approvals and communicate status to sales team.
· Communicate customer feedback to each pertinent team and department (i.e., sales, engineering, manufacturing, quality, shipping, etc.).
Performance Metrics
· Customer Retention: Measured by repeat orders and NPS.
· Response Time: Average time to resolve customer inquiries.
Skills & Competencies
· Strong communication skills.
· Strong attention to detail and organizational skills.
· Ability to qualify customer requests and requirements.
· Proactive team support.
· Ability to adapt to changing priorities in a fast-paced environment.
· Strong communication, interpersonal, and conflict-resolution skills.
· CRM proficiency (HubSpot).
· Process following and multitasking ability.
Behavioral Expectations
· Maintain professionalism with all customer interactions.
· Proactive follow-through with assigned tasks.
· Collaborate effectively with internal teams to ensure seamless customer experience.
· Uphold all company standards related to service, compliance, and confidentiality.