Sales Jobs in Brinklow, MD
35 positions found
Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
* Success. Our winning team pursues excellence while learning and evolving
* Career growth. We develop industry leading talent because Ross grows when our people grow
* Teamwork. We work together to solve the hard problems and find the right solution
* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
* Understands that safety is the number one priority and practices safe behaviors in everything they do.
* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
* Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
* Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying \"hello\" throughout the Store as well as saying \"thank you\" with every register transaction.
* Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
* Represents and supports the Company brand at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
* Maintains a professional appearance and adheres to the Company's dress code at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
* Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
* Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
* Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
* As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
* Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
* Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
* Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
* Manages Work Processes
* Business Acumen
* Plans, Aligns & Prioritizes
* Builds Talent
* Collaborates
* Leading by Example
* Communicates Effectively
* Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
* Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
* Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
* Ability to use all Store equipment, including PDTs, registers and PC as required.
* Ability to spend up to 100% of working time standing, walking, and moving around the Store.
* Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
* Ability to occasionally push, pull and lift more than 25 pounds.
* Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
* Certain assignments may require other qualifications and skills.
* Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The base pay range for this role is $16.00 - $16.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.
Essential Job Duties and Responsibilities
- Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
- Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
- Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
- Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
- Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
- Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
- Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
- Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
- In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
- Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in-class guest service is consistently provided.
- Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
- Ensure Omni-Channel orders are fulfilled and shipped daily.
- Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
- Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
- Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
- Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
- Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
- Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
- Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Adhere to all opening and closing procedures.
Qualifications*
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
- At least 6 months of retail management experience preferred.
- At least 2 years of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
Key Job Skills and Abilities
- Possess an outgoing and welcoming personality with strong people skills.
- Provide genuine and individualized assistance to every guest during every visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Achieve objectives in a fast-paced, rapidly changing environment.
- Work independently and within a team to perform all tasks as assigned and in a timely manner.
- Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
- Operate Point-of-Sale (POS) computer system.
- Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
- Complete required paperwork properly.
- Carry out instructions furnished in written, oral or diagram form.
- Execute financial tasks in strict accordance with company policy.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
- Be reliable and trustworthy; always use good judgment.
- Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
- Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
- Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
Location(s): Silver Spring, Maryland
Role: Life Insurance Sales Agent
Employment Type: Full-Time with Benefits
Work Arrangement: Field Role
Kemper is a diversified insurance holding company that has been in business for over 100 years. We are firmly committed to serving the insurance needs of modest-income families. Our strength lies in our dedication to frequent personal home visits with new and existing customers to collect premiums, conduct sales of new policies, and address other service needs.
For new unlicensed agents, your journey begins with a paid training period. During this time, we provide the tools and guidance needed to study for and pass the licensing exams. Once licensed, you will be assigned an existing book of business, a portfolio of current customers from whom you'll collect monthly premiums. You'll earn a percentage of the premiums you collect, as well as a commission on all new sales you make. From there, the sky's the limit! Through hard work and dedication, you can increase your monthly income with every new sale. It really is that simple.
If you're passionate about serving the underserved, this is the career for you. Our agents gain personal satisfaction and community prestige by performing meaningful work that helps clients protect the people and property they cherish.
With a pay-for-performance compensation model, agents have the opportunity to determine their own paycheck. As your skills and knowledge grow, so does your income potential. Superior performance is recognized through awards, prizes, and company-sponsored trips.
Kemper offers competitive benefits, including:
- Major Medical and Dental Insurance
- Group Life Insurance
- Short-Term & Long-Term Disability
- 401(k) with Company Match
- Paid Vacation
- Employee Stock Purchase Program
Agents are set up for success by being assigned a territory (called an agency) with an established book of business and existing customers.
Day-to-Day Activities:
- Conducting sales presentations, recommending products, and closing new sales
- Prospecting for new sales opportunities
- Maintaining strong customer relationships by collecting premiums on a pre-arranged schedule that you determine
- Responding promptly to service requests such as beneficiary changes, claims, and loans
- Record keeping, accounting for money collected, and processing policy paperwork
Agent Expectations:
- Grow the assigned territory through new sales
- Build strong working relationships with customers
- Devote the time necessary to fulfill the responsibilities of the role
- Pursue continuous professional development in insurance products and sales effectiveness
Minimum Qualifications:
- Customer service experience
- Must be at least 18 years of age
- Valid driver's license with required auto insurance coverage
- Dependable vehicle for daily travel
- Ability to pass a background check, motor vehicle report, and drug screening
- Authorization to work in the United States
Preparation:
- Licensing: We provide free access to study tools and professional guidance to help you prepare for licensing exams
- Training: New agents complete an onboarding development program that includes self-study, classroom instruction, and field mentoring by your Sales Manager
- On-the-Job Training: Earn a paycheck while learning your profession through hands-on experience
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and . At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job DescriptionThe Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements Schedule will vary weekly but should expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
QualificationsWhat it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Promoting Diversity & Inclusion Work Ethic Omni Channel Services
Additional InformationAs an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, \"to create the most enjoyable shopping experience possible for our Guests.\" Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
- Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
- Eager and assertive to answer questions regarding the store and its merchandise
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
- Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
- Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
- Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
- Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
- Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
- Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
- Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
- Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
- Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
- Maintain and build good Guest relationships to develop a client based business
- Lead by example with a high level of showmanship, excellent customer service and attentiveness
- Recognize and communicate Guest Levels with the Team
- Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
- Coachable; consistently welcomes feedback from Manager to improve sales presentations
- Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
- Plan sales goals with Store Manager
- Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
- Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
- Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
- Coach and create relationships through Guest Loyalty and Guest Preferred
- Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
- Maintain a positive attitude at all times creating a positive floor culture
- Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
- Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
- Motivate Teammates to initiate and complete daily tasks set by Store Management
- Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
- Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
- Execute actions from department calendars and track on the Weekly Delegation Worksheet
- Demonstrate leadership actions during segments
- Demonstrate how to get the Guest involved with product
- Be vocal and continuously update fellow leader and Team
- Responsible for asking for and remembering Guest names
- Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
- Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
- Help execute all segments to support business goals.
- Assist Store Manager in Recruitment of all store staffing needs
- Understand how to explain pay and Buckle Benefits
- Responsible for keeping up to date with contact list and adding top talent on the team consistently
- Execution/training on Leadership playbook
- Accountability of all characteristic pieces
- SPG Teammate/leader training shifts
- Responsible for training and coaching with manager on all non-sales positions
- Assertive to execute actions with constantly changing sales focuses
- Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
- Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
- Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
- Partner with Store Manager to delegate, demonstrate, and review all 4 zones
- Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
- Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
- Give informational and influential store tours
- Ensure sales floor is consistently sized and new freight is appropriately displayed
- Exhibit ability to create changes to improve store's overall performance via Performance Tracker
- Ability to foresee and anticipate changes in product and act independently to improve overall visual results
- Responsible for visual standards on floor and backroom
Operations
- Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
- Understand and utilize planner including completion of Opening and Closing Checklists
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Follow all Loss Prevention guidelines, including daily bag and purse checks
- Ability to execute and teach all Point of Sale (\"POS\") procedures
- Appropriately handle calls from Corporate Office
- Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
- Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
- Ability to navigate and execute all tools on the home page
- Knowledge and ability to give guidance and feedback to all non-sales positions
- Complete all scheduled shifts and cover shifts when needed
- Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
- Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
- Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
You have a passion for helping customers, building relationships, and delivering extraordinary customer service. You are energetic and enthusiastic as the face of Chase to our retail branch customers. From a personal standpoint, you will take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week.
Job Responsibilities
- Delivers an exceptional customer experience by acting with a customer-first attitude
- Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
- Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
- Influences, educates, and connects customers to technology
- Possesses initiative and knowledge to provide financial options for customers using a consultative approach
- Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
- Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required Qualifications, Capabilities, and Skills
- 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
- High school degree, GED, or foreign equivalent
- Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
- Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
- Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
- Ability to work branch hours including weekends and some evenings
Preferred Qualifications, Capabilities, and Skills
- College degree or military equivalent
- Professional, thorough, and organized with strong follow-up skills
- Exude confidence with clients when sharing product knowledge and solutions
- Experience adhering to policies, procedures, and regulatory banking requirements
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at https:///Safe/SitePages/default.aspx.
Position: Resident Service Associate
Location: Silver Spring, MD – The Pearl
Reports to: Property Manager, The Pearl
Position Type: Full Time
Objective:
The Tower Companies seeks a dynamic, driven individual to serve as the Resident Service Associate of The Pearl, a premier Class A luxury apartment community in downtown Silver Spring, Maryland. At the edge of Rock Creek Park, the Pearl is a short walk to the Metro’s Red Line. The building is beautifully designed by Baltimore-based architects, Design Collective, and is filled with light and natural materials. Living at The Pearl provides residents with innovative ways to revitalize their minds and bodies by offering a peaceful retreat from the hustle and bustle of everyday life. A place to find balance, be happy and Live Wisely! The Pearl offers a luxurious experience, while maintaining Gold LEED certification. Sustainability is a hallmark of this Tower asset. The Pearl is a part of the larger Blairs District, which consists of 4 high-rise buildings, 80 townhouse units, retail and an office building on a 27-acre campus.
As a Residential Service Associate, you serve as the front-line Tower ambassador to our new and current residents at The Pearl. You are helping to build a community, one resident at a time! You take a genuine interest in those around you and representing Tower to the best of your abilities. You enjoy providing top tier customer service to all. You build trust the residents need to feel taken care of. You take pride in your residents, your community, your sales office, your coworkers, and most importantly, yourself and your work!
Key Responsibilities:
As a Residential Service Associate, you are empowered to make things happen every day at The Pearl! Prepare to give your guests an incredible client experience they will not forget! Be the difference! The Residential Service Associate responsibilities include but are not limited to:
- Know the residents and building and exceed resident expectations by anticipating their needs.
- Monitor resident (and building) service requests to ensure timely completion and do daily follow up calls upon completion to ensure resident satisfaction; identify and report emerging trends.
- Monitor common areas inside and outside the building by checking for cleanliness and functionality of all equipment (e.g., coffee machine, electronics, fitness equipment); monitor trash & compactor, garages, parking lot, and recycling programs as needed; Submit and track service requests, as needed.
- Manage resident communications such as preparing community messages, warning and lease violation letters and announcing these messages as well as service interruptions and scheduled maintenance.
- Collaborate in execution of monthly resident lifestyle events and District-wide events (evening hours required).
- Administer resident and visitor parking, fob activations/reservations, amenity reservations (schedule, charges, pre- and post-inspections), and schedule elevator reservations.
- Receive and process fair housing and accommodation requests and transfer requests; submit for approval and follow through to completion & resident satisfaction
- Resolve resident issues and concerns professionally and promptly. Own issues as they arise and ensure follow up for all matters.
- Ensure follow up needed to ensure residents are adhering to lease agreement, policies and procedures.
- Respond to on-site emergencies, as needed, within a reasonably short response time.
- Support the financial performance of the property in accordance with the established budget. Maximize additional income by selling services and accurately charging fees (e.g., amenities, hospitality suites, parking, pets, and printers).
- Support, cultivate and maintain a strong high level professional relationship with the Concierges, Sales, Finance and Maintenance Teams – keep concierges well informed, monitor incident reports and follow-up as needed; Monitor vendors’ actions on site and coordinate escorts for occupied apartments.
- Create an operating environment that assures consistent resident engagement, yields outstanding customer satisfaction ratings and community reviews.
- Document your calls, emails, tours, follow up and anything else in Yardi and CRM to account for your work each day.
- Take the initiative and make plans to attend outreach events such as community events and career fairs to interact with people about our incredible offerings.
- Walk available or targeted apartments to ensure they are rent-ready.
- Support future residents before and during the move- in process – do a final walk-through of the apartment, schedule elevator reservations, contact resident within 72 hours of move, complete and collect move-in inspection checklists, and coordinate with maintenance as necessary. Be ready on move-in day (keys, checklist, a welcoming smile).
- Other duties and responsibilities as assigned by the Property Manager. Perform work outside this position as assigned by the Property Manager to facilitate the efficient operation of The Blairs, not to exceed fifty percent of working time.
Position Requirements & Qualifications:
- A minimum of 2 or 3 years of full time successful work experience in a customer service role
- A commitment to excellence and an elevated service experience as demonstrated through positive words and actions.
- Strong command of the English language; verbal and in writing
- Determined, persistent and consistent follow up actions until issues are resolved.
- Ability to diffuse difficulty situations by employing customer service strategies and maintaining a positive attitude of service.
- Outstanding work ethic; reliable, on time, trusted to work independently
- Maturity and grace in all situations; discernment to know when to escalate an issue to management.
- Coachable and teachable with a strong desire to learn and stay current in techniques and industry trends
- Team oriented; thoughtful, respectful and considerate of others. Never putting self ahead of the team.
- Social media and computer savvy; able to pick up on software programs easily.
- Microsoft Office Suite skills and experience required.
- Strong organizational skills and natural detail orientation; maintaining consistent documentation of work utilizing systems provided.
- Capable of effectively managing multiple initiatives simultaneously.
- Required to work at least one weekend a month in rotation, or as needed and assigned.
- Candidates under consideration for hire must submit to and pass a background check and drug screening according to Tower’s hiring standards and be willing to work in-office.
Preferred Qualifications include:
- College Degree preferred
- Multifamily residential experience highly preferred
The Tower Companies is an equal opportunity employer and offers a collaborative and exciting work environment, competitive salary and excellent benefits, which include medical, dental and vision coverage, as well as a 401(k) plan.
If you’re interested in this position and working for The Tower Companies, please apply via our candidate portal at No phone calls please.
About The Tower Companies
For three generations, the family-owned Tower Companies has maintained a commitment to responsible development and envisions a world where buildings inspire and enrich the lives of their occupants, and create positive social change. The green building leader owns, develops, and manages over 5 million square feet in the Washington, D.C. metropolitan area consisting of office buildings, office parks, lifestyle centers, regional malls, eco-progressive live-work-play communities and hotels with over 8,000,000 SF in the development pipeline. The Tower Companies built Blair Towns, the first LEED certified apartments in the country, and is an international authority in the industry. We have been recognized for our commitment to sustainability and energy independence by numerous national organizations and federal agencies, including US Green Building Council, US Department of Energy and the US Environmental Protection Agency.
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this position, you'll generate excitement, brand awareness, and increases product sales through consumer engagement obtained from sensory programs. You will perform a wide range of activities ranging from brand promotion, product training or knowledge, and capturing real time feedback on products.
What we offer:
- Competitive wages; $ 18.00 per hour
- Growth opportunities abound - We promote from within
- No prior experience is required as we provide training and team support to help you succeed
- Additional hours may be available upon request
- We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
- Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
- You're 18 years or older
- Available to work 2-3 shifts per week, including weekends
- Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours
- Are comfortable preparing, cooking, and cleaning work area and equipment
- Have reliable transportation to and from work location
- Can use your smartphone or tablet to record work after each shift
- Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
- Are a motivated self-starter with a strong bias for action and results
- Work independently, but also possess successful team building skills
- Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you.
Vanda Pharmaceuticals (NASDAQ: VNDA) is a specialty pharmaceutical company focused on the development and commercialization of novel therapies to address high unmet medical needs and improve the lives of patients. We are looking for a Neuroscience Account Manager who wants to join an innovative and dynamic sales organization. We are seeking top talent to join our high-performance sales team to make a difference in patients' lives every day and be part of building a great company. The primary responsibility of the Neuroscience Account Manager, which reports to the Neuroscience District Sales Manager, is to exceed the established goals by delivering real value to our customers through differentiated products and services.
Primary Responsibilities:
- Execute and promote products in alignment to sales strategy in the assigned territory.
- Frequent collaboration with the District Sales Manager to respond to their day-to-day sales and strategy direction related to product promotion activities.
- Analyze local market, develop, execute, and monitor performance and results to maximize the appropriate use of the product in defined territory.
- Maintain a high and current level of product, disease, competitive and market reimbursement knowledge.
- Determine, implement, and monitor optimal resource (i.e., budgets, time, etc.) allocation within assigned territory.
- Effectively and persuasively communicate using advanced selling and negotiation skills, relevant information to identified target audiences.
- Identify, build, and leverage advocacy channels.
- Secure product access and reimbursement within institutional systems as needed.
- Manage travel and promotional budget.
- Fulfill all monitoring and reporting requirements including expenses and call reporting using approved systems and processes.
- Maintain full compliance with all laws, regulations, and Vanda Policies.
- Continued employment requires meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers, customer facilities, and state/local governments.
- Additional, ad-hoc projects, as needed.
Education & Experience Requirements:
- BS or BA with GPA greater than 3.0.
- Minimum 3 years of pharmaceutical sales experience preferred.
- Candidates not meeting the work experience requirements may be considered for the \"Associate\" role.
- Atypical anti-psychotic experience and/or orphan drug experience preferred.
- Preferred specialty experience in psychiatry, bipolar, depression, CNS or pain management will be considered.
- Reimbursement experience preferred.
- Existing relationships (or those within 24 months) with psychiatrists and/or Community Mental Health Centers in the assigned territory is preferred.
- Valid driver's license and a clean driving history.
- Self-Starter, Goal and Results driven proven track record of above average results.
- Possess fortitude to sell and compete and driven with 'hunter' mentality.
- Strong relationships and knowledge of the territory preferred.
- Ability to travel (may include overnights).
- Out-of-territory travel to HQs, training, and sales meetings may be required.
- Work hours may include meetings scheduled outside of normal working hours.
- Must reside within territory geography.
Performance Competencies:
- Goal and results driven proven record of above average results.
- Highly clinical, patient centric and tactical with excellent communication skills (interpersonal, verbal, written).
- Ability to navigate complex markets and organizations.
- Outstanding work ethic and organizational skills.
- Dynamic, high-impact individual with effective selling and presentation skills.
- Ability to manage multiple priorities independently and make sound decisions.
- Ability to read situations quickly and adjust for roadblocks.
- Customer-focused, self-motivated, and computer proficient.
- Must possess and maintain a valid driver's license and an acceptable driving record, and be able to operate a motor vehicle as required for local, regional, and occasional overnight travel.
- May occasionally require lifting and/or moving items up to 15 pounds.
Must be able to perform the essential functions of the position, with or without reasonable accommodation; however, reasonable accommodations will be provided for qualified individuals with disabilities unless doing so would impose undue hardship.
The total compensation package for this position will also include incentive compensation and benefits such as health insurance, unlimited paid time off, parental leave, a 401k matching program, a car allowance, and other benefits to its employees.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.
Job Responsibilities- Schedules meetings
- Makes travel arrangements
- Plans events
- Completes management expense reports
- Responds to inquiries in writing and or verbally
- Pulls monthly reports
- Enters contract details into information system and maintains other related documents
- Orders and checks memorial to ensure accuracy
- Processes annual funeral home and cemetery license renewals
- Codes and scans invoices
- Processes accounts payable and other accounting support transactions
- Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members
- Schedules call-in appointments for Sales
- Files and maintains customer information
- Maintains office and facility supplies as well as fax machines, copiers and network printers
- Prepares daily schedules
- Administers HR processes including new hire paperwork, background checks and bonus processing
- Maintains processes to ensure compliance with policies and procedures including SOX administration and audit
- Trains others on policies, procedures and new company initiatives
- Maintains a friendly attitude offering assistance and guidance to all persons entering the location
Education
- High school diploma or equivalent
Experience
- 3 years of experience working in a customer-focused and fast-paced professional environment
Knowledge, Skills and Abilities
- Must have advanced computer, internet and word processing (typing minimum of 40 60 wpm) skills
- Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console
- Ability to handle confidential and sensitive information with discretion
- Effective communication skills, both orally and in writing
- High level of compassion and integrity
- Ability to follow instructions and work with minimal supervision
Compensation:
- Salary: $20.00/hr.
Benefits:
- Medical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Health Savings Account with Company Contribution * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance * SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program