Sales Jobs in Avondale Estates

Appraisal Analyst – HELOC's and Mortgage

Fulltime

In the Appraisal Analyst role, you will review the Desktop Exterior and Desktop Interior assessments to evaluate and sign off on a property's valuation for a large bank in the US. When taking a decision about a property's valuation, you will ensure compliance with Federal/State laws to ensure that loans that are secured with real estate are protected with adequate collateral value.

In the role of Process Specialist, you will execute transactions as per prescribed guidelines and timelines, review and validate the inputs from the other team members, support your manager in training activities, daily operations reviews, and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys.

Responsibilities and Duties

Responsible for reviewing property valuations to ensure compliance with Federal/state law to ensure that loans secured with real estate and protected with adequate collateral value.

Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Successfully use critical thinking and analytical skills to review collaterals
• Develop and maintain a strong understanding of Mortgage Lending products, policies, processes, and their collateral requirements.
• Obtain required collateral documentation per program requirements from internal clients, external clients, vendors, and third-party sources.
• Perform a detailed review of all collateral documentation to ensure that loans meet portfolio and investor guidelines.
• Identify and escalate collateral issues to the appropriate teammate for further evaluation.
• Consistently communicate with other departments and sales to ensure pipeline metrics and quality guidelines are met.
• Adhere to all compliance regulations and controls.
• Develop and maintain positive working relationships with co-workers, internal and external clients, business partners, and vendors.

Qualifications

Basic

• High School Diploma or GED equivalent
• At least 2 years of relevant work experience

Qualifications Preferred

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Two to three years of mortgage or consumer lending experience
• Two to three years of continuous collateral review and approval experience
• Excellent Communication skills, both written and verbal, in relating to internal and external clients
• Demonstrates proficiency in basic computer applications such as Microsoft Office software product
• Understanding of appraisal compliance and generally accepted appraisal rules
• Experience with using appraisal and market evaluation tools
• Demonstrates proficiency in mortgage automated processing systems
• Basic knowledge of bank services and products

Note: Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa (H1B or otherwise).

The job entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face.

About Us

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 44 delivery centers in 16 countries spread across 5 continents, with 59,443 employees from 108 nationalities, as of March, 2025.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people's practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

About Us

TrekAI is an AI-powered educational platform designed to serve as an on-demand tutor for students and a teaching assistant for faculty. Built by educators, TrekAI enables teachers to save time, personalize learning, and communicate effectively in a safe, district-controlled environment. With over 40 purpose-built AI tools, TrekAI supports tasks like lesson planning, providing personalized feedback, and monitoring student progress to enhance learning outcomes. We're not just another edtech tool—we're building systems that empower educators while maintaining the highest standards of data privacy and pedagogical integrity. Our platform serves schools and districts across the country, helping teachers personalize learning at scale without sacrificing their professional judgment.

The Role

We're looking for a Technical Program Manager to join our engineering organization. This role reports to the Director of Engineering, works alongside our CTO on R&D and architecture initiatives, and partners closely with Product and Sales & Marketing. You'll own the delivery of technical programs end-to-end, bringing structure, visibility, and accountability to parallel workstreams so the team can stay focused on building.

What You'll Do

• Drive cross-functional program execution across engineering, product, and contractor teams. Own the coordination layer: schedules, dependencies, risks, and delivery milestones.

• Support engineering and product planning. Help translate strategic priorities into sequenced execution plans with clear milestones, owners, and acceptance criteria.

• Manage dependencies, risks, and accountability across concurrent initiatives. Identify conflicts early, surface blockers, and ensure decisions get made when they need to be made.

• Dig into the technical details. Participate in architecture and design reviews, review PRs and schema changes, and surface cross-cutting impacts with the end-to-end program in mind.

• Coordinate across contractor teams. Ensure cross-team alignment, hold teams accountable for delivery quality, and surface performance gaps. Help evaluate whether engagements are delivering value and inform decisions about scope, continuation, or transition. Maintain appropriate IP access boundaries between internal and external teams.

• Create and maintain program visibility. Own documentation of deliverables, statuses, and progress across workstreams. Surface contractor spend, infrastructure costs, and resource allocation data to inform budgeting decisions.

Who You Are

• Experience driving complex, multi-team initiatives in a growing company, coordinating across engineering, product, and external partners with a mix of internal and contractor resources.

• Strong technical background. You've worked deeply within engineering organizations and understand the difference between engineering and architecture. You recognize when architectural decisions create cross-cutting constraints or integration risks, and you can navigate a codebase well enough to ask the right questions.

• Strong communication skills. You can translate between technical and non-technical audiences, write clearly, and run meetings that people don't dread.

• Demonstrated proficiency with AI tools. Comfortable enough with tools like Claude Code to build your own dashboards, internal tools, or visualizations that help you communicate status and move faster.

• Self-directed and comfortable with ambiguity. You identify problems and drive toward solutions without waiting to be told what to do. Priorities shift, requirements evolve, and you keep the program moving forward.

Nice to Have

• Experience in Education domain.
• Experience with data privacy compliance in sensitive domains (e.g., COPPA, FERPA, GDPR).

Location

Atlanta-based preferred. Open to remote candidates working in the Eastern time zone, with occasional travel for planning sessions and team collaboration.

Why TrekAI

• Mission-Driven: We're building educational technology the right way—transparent, ethical, and focused on empowering educators rather than replacing them
• Technical Excellence: Work with a team that cares about doing things properly, from database design to security implementation
• Real Impact: Your coordination will directly shape how a multi-platform product comes together to serve teachers and students across multiple school districts
• Autonomy: We trust you to own your domain and make decisions
• Growth: We're a growing company with room to expand your role and responsibilities
• Salary & Benefits: Trek offers competitive benefits and salary commensurate with the role such as paid time off (including flex holidays), professional development and growth opportunities, and an amazing collaborative/supportive culture.

Requirements

• Authorized to work in the United States
• No need for visa sponsorship

Client Services Coordinator – IT Asset Disposition (ITAD)

Full-time, In-office

Our client, a global leader in IT lifecycle management and value optimization, is seeking a Client Services Coordinator to join their IT Asset Disposition team. This role is essential in ensuring smooth customer interactions throughout the IT asset lifecycle, acting as a bridge between clients and internal teams while maintaining the highest standards of data security and compliance.

Key Responsibilities:

• Serve as the primary point of contact for clients, managing inquiries, orders, and requests across multiple channels.
• Oversee asset disposition orders, including initiation, updates, and accuracy checks.
• Resolve issues relating to scheduling, logistics, compliance, or data security.
• Provide compliance documentation such as certificates of erasure, recycling, and disposal.
• Educate clients on best practices for IT asset preparation and ensure seamless project execution.
• Collaborate with sales, logistics, and operations teams to deliver an outstanding client experience.

Candidate Profile:

• Bachelor's degree and 2–3 years of experience in a client services or project coordination role.
• Highly organized, with excellent communication and problem-solving skills.
• Proactive, independent, and reliable, with strong follow-up and attention to detail.
• Comfortable managing multiple priorities and deadlines while maintaining a client-first approach.
• Experience in logistics coordination or IT services (ITAD experience a plus).
• Familiarity with CRM platforms such as Salesforce, Microsoft Dynamics, or Smartsheet preferred.

Why Apply?

This is an excellent opportunity to join a dynamic, forward-thinking organization offering competitive salaries, comprehensive benefits, and clear opportunities for career growth.

Interested? Apply today to take the next step in your career journey.

Job ID: 521576

Exempt

Oldcastle InfrastructureTM, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.

Job Summary

Oldcastle Infrastructure (OI), as part of CRH's Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products. Our goal is to be the most efficient producer of engineered systems and our customers' strategic partner of choice. A crucial part of OI's journey is the investment in new digital tools including and KBridge. With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement.

The Logik Analyst will be responsible for driving adoption and support to our Estimating and Drafting teams. The ideal candidate will have a background in manufacturing—ideally precast concrete—and experience supporting users in quoting and drafting processes within the ecosystem. This position will report to the Logik Solution Architect and will work closely with the development team, Master Data Management (MDM), engineering teams, the service desk, and other IT functions.

Job Location

This role is open to remote candidates within the US.

Job Responsibilities

• Manage Salesforce cases and ServiceNow incidents entered by users to ensure timely response and resolution to issues.
• Collaborate with other teams within IT to escalate and resolve cases efficiently.
• Conduct working sessions with users to understand issues and guide best practices.
• Investigate reported issues, identify root causes, and propose viable solutions.
• Collect and document replication steps from business users to support troubleshooting by technical teams.
• Identify areas where new or updated documentation is needed and create improvements to support end users.
• Act as a liaison between business users, engineering, and technical teams to ensure quick resolution of system issues.
• Reinforce training, proper system usage, and best practices when users experience difficulty with designed processes.
• Identify opportunities for process improvement and propose solutions to enhance efficiency and productivity.
• Support engineering resources in troubleshooting and resolving CAD-related issues linked to the kBridge tool.
• Approximately 10% travel to support go-lives and on-site data collection activities.

Job Requirements

• Manufacturing Background: 2+ years of experience in manufacturing, preferably with exposure to precast concrete workflows.
• Technical Expertise: Familiarity CRM CPQ tools, quoting systems, and CAD/drafting tools.
• Communication: Strong verbal and written communication skills with the ability to translate complex issues into clear documentation.
• Analytical Ability: Detail-oriented with strong analytical and problem‐solving skills.
• CAD / kBridge Support: Ability to understand CAD workflows and provide support for engineering teams using kBridge-integrated processes.
• Bachelor's degree in Computer Science, Engineering, or a related field
• Prior experience working with Sales or Engineering teams
• Experience supporting complex multi-stream systems
• Salesforce certification(s)

Compensation

• Salary range of $70,000 to $85,000/year
• 5% annual bonus target
• 401(k) plan / group retirement savings program
• Short-term and long-term disability benefits
• Life insurance
• Health, dental, and vision insurance
• Paid time off
• Paid holidays

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.

As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.

At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.

Location: Atlanta (Hybrid)/US (remote)

What You’ll Do

As our Sales Representative, you’ll be on the front lines driving our growth:

• Prospect, pitch, and close deals for our AI technology solution such as our chatbot
• Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
• Represent Commercient at meetings, demos, and events across the US
• Gather insights from the market to help shape our product and sales strategy
• Hit and exceed sales targets while growing your career in a fast-moving company
• Travel to several conferences per year in the US

Who You Are

• Sales hunter with a passion for building relationships and closing deals
• Energetic, ambitious, and motivated by results
• AI enthusiast who likes to learn about AI and stays current with the trends
• Comfortable meeting clients and thriving in a dynamic, less-structured environment
• Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
• 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
• Familiarity with Salesforce, HubSpot, or ERP ecosystems
• Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
• Consultative, high-EQ selling style with technical curiosity
• Comfortable engaging at C-level and VP-level
• Self-starter with strong pipeline discipline and storytelling ability
• Excited about shaping a next-generation AI sales motion
• Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
• Comfortable working independently in a remote team environment
• Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.

Not for you if: you dislike rejection or ambitious goals.

Why Join Us?

• Be a key player in our expansion — your impact is direct and visible
• Work closely with founders and an international team
• Learn and grow in a tech-driven, fast-moving environment
• We have an engaging, collaborative culture focused on succeeding together

Compensation & Perks

• Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
• Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
• Comprehensive Benefits Package
• 401k program with generous company match
• PTO
• Hybrid role based in Atlanta, GA with fully remote option for US-based candidates

About Commercient

Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.

Why Work With Us

• Work remotely with a diverse, supportive, and fun global team
• Be part of an innovative company that embraces cutting-edge technology
• Enjoy learning and development opportunities to grow your career
• Flexible work-life balance and an environment where ideas thrive

Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.

CoWorx Staffing Services has an exciting opportunity for a an Account Manager or Account Specialist working in Doraville, GA. This is a direct hire opportunity working for one of our dynamic clients.

Hours are Monday through Friday 8am-5pm. Position is on-site in Doraville.

Purpose:

Responsible for facilitating sales team efficiency and speed through timely and accurate communication with the Sales team and our clients as the secondary point of contact for customers and primary support for the Sales team.

Key Responsibilities

Sales Team Support

· Manage inbound and outbound client communication with existing customers.

· Maintain accurate CRM records in tandem with the sales team.

Customer Service

· Handle order entry, status updates, and issue resolution promptly (meet/exceed expected response time to ensure customer satisfaction).

· Work with Sales team to prioritize and resolve customer concerns and escalate issues to the correct team when required and in a prompt manner.

· Respond to customer inquiries regarding defined SLAs.

Cross-Functional Collaboration

· Provide sales team with account updates and potential new opportunities or issues.

· Coordinate with Operations for timely delivery and quality assurance.

· Closely communicate with Sales team to ensure consistent, clear customer messaging.

· Work with Finance on credit approvals and communicate status to sales team.

· Communicate customer feedback to each pertinent team and department (i.e., sales, engineering, manufacturing, quality, shipping, etc.).

Performance Metrics

· Customer Retention: Measured by repeat orders and NPS.

· Response Time: Average time to resolve customer inquiries.

Skills & Competencies

· Strong communication skills.

· Strong attention to detail and organizational skills.

· Ability to qualify customer requests and requirements.

· Proactive team support.

· Ability to adapt to changing priorities in a fast-paced environment.

· Strong communication, interpersonal, and conflict-resolution skills.

· CRM proficiency (HubSpot).

· Process following and multitasking ability.

Behavioral Expectations

· Maintain professionalism with all customer interactions.

· Proactive follow-through with assigned tasks.

· Collaborate effectively with internal teams to ensure seamless customer experience.

· Uphold all company standards related to service, compliance, and confidentiality.

I9 Blinds is a leader in custom window treatment solutions for both residential and commercial spaces. Known for fast turnaround times, top-quality products, and tailored service, we are expanding rapidly and looking for experienced sales professionals to help us grow our customer base through direct outreach.

We are seeking a seasoned door-to-door sales representative to market our custom blinds, shades, shutters, and more to homes and businesses. This is a high-earning opportunity with excellent commission potential for those who can generate and close leads in the field.

• Conduct door-to-door sales in both residential neighborhoods and commercial areas
• Present and promote I9 Blinds’ products and services confidently and professionally
• Identify decision-makers, educate clients, and generate qualified leads
• Schedule design consultations with our in-house experts
• Meet or exceed monthly sales targets and lead quotas
• Accurately document interactions and follow-ups using CRM tools
• Represent I9 Blinds with integrity and a consultative sales approach

• Minimum 1–2 years of door-to-door sales experience is required
• Strong background in home improvement, window treatments, solar, pest control, or similar industries is a plus
• Proven track record of meeting or exceeding sales goals
• Professional appearance and strong communication skills
• Self-motivated, energetic, and persistent
• Must have reliable transportation and a valid driver’s license
• Ability to walk and work outdoors for extended periods

• Very high commission structure with no cap + base pay
• Performance bonuses
• Paid training and sales materials provided
• Advancement opportunities into team lead

This Leasing Manager role combines sales, customer service and marketing to lease apartment homes to interested prospects. You will lease apartments in our amazing communities through product demonstration and strategic marketing. Leasing Managers strive to making residents feel at home with responsibilities that include maintaining high levels of resident satisfaction and retention. You'll also get to demonstrate your marketing prowess through web advertising and inquiries as well as keep tabs on competitors through telephone surveys and onsite visits. Service-minded individuals thrive in this position, as do those who enjoy selling a product that they can truly be proud of representing.

• Lease apartments and provide excellent customer service to potential residents, current residents and all customers.
• Manage renewals to include rates to be approved by Property Manager, letters sent to residents and follow-up on lease expirations.
• Implement Monthly, Quarterly and Yearly Marketing Plans.
• Manage and hold accountable the leasing team.
• Complete market studies each week and has extensive knowledge of the sub-market.
• Set rates and concessions for PM approval based on sub-market information.
• Inspect applications and move in files for accuracy prior to Property Manager's approval.
• Handle other special projects as assigned by Property Manager.
• Maintain superior customer service relationship as per company's processes.
• Adhere to company Standard Operating Procedures.
• Lease apartments and sell property's products and services to prospects.
• Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms.
• Work to optimize occupancy while maximizing effective leased rent.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages.
• Maintain thorough product knowledge of the property and that of major competition.
• Accurately prepare and be thoroughly knowledgeable about all lease-related paperwork.
• Maintain prospect traffic and leasing data; assist with other computer data entry as necessary.
• Deliver resident gifts; inspect units to ensure readiness for move-ins.
• Plan, schedule and organize resident functions as needed; assist with planning and hosting of others.
• Audit all lease and renewal files for key controls and bonus submission to the property manager.
• Review guest cards to ensure entry into the community management system; follow-up entry into system and monitor traffic trends.
• Other tasks or duties as assigned by supervisor.

• Bachelor's degree preferred.
• Prior leasing experience required.
• Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.
• Excellent attendance is a requirement of the position.
• Excellent customer service.
• Work a varied schedule including weekends and holidays as required.
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
• Positive attitude and highest level of professionalism.
• Bi-lingual abilities (written and verbal) may be required based on specific needs of property.
• Preferred Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI
• Ability to walk, stand; utilize stairs, bend on a daily basis, conduct property tours in various weather conditions, carrying of moderate items such as papers, boxes, event items, collateral, books, small parts, drive an automobile. Job may be sedentary at times.

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

• Integrity at Our Core.
• Perform Passionately and Effectively.
• Inspired Thinking.
• Like We Own It.
• Power of We.
• Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn and Instagram @thermrgroup.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.

Description

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  Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
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  Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.
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  Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience
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  Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.
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  Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.
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  Champion innovation and the adoption of emerging technologies across implementation practices
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  Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.
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  Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.
• 
  Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
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  Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
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  Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
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  Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.
• 
  Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
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  Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
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  Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
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  Effectively communicate project status and deliverables with internal and external teams to ensure project success.
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  Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
• 
  Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
• 
  Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.

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  A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support
• 
  A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
• 
  Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
• 
  A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.
• 
  Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
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  Proven ability to lead cross-functional teams and influence without direct authority
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  Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.
• 
  A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
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  Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
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  Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
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  A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.
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  A deep understanding of and passion for media, news, and current affairs.
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  Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
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  Excellent written and verbal communication skills in English. Spanish or another language is a plus.
• 
  The ability to legally work in the country of hire is required for this position.

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  Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
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  Excellent medical, dental, and vision options
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  401(k) matching, life insurance, commuter benefits, and parental leave plans
• 
  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• 
  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

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  Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.