Sales Jobs in Annapolis Junction

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar /about-us.html.

Job Details

GENERAL SUMMARY:

The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.

DUTIES and ESSENTIAL JOB FUNCTIONS:

* Provide superior customer service leadership; greet and assist customers.

* Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.

* Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.

* Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.

* Assist in implementation and maintenance of planograms.

* Open and close the store under specific direction of the Store Manager.

* Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Qualifications

KNOWLEDGE and SKILLS:

* Effective interpersonal and oral communication skills.

* Understanding of safety policies and practices.

* Ability to read and follow planogram and merchandise presentation guides.

* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

* Ability to perform cash register functions.

* Knowledge of cash, facility, and safety control policies and practices.

* Knowledge of cash handling procedures including cashier accountability and deposit control.

* Ability to drive own vehicle to the bank to deposit money.

WORK EXPERIENCE and/or EDUCATION:

High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

WORKING CONDITIONS:

* Frequent walking and standing

* Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise

* Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers

* Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds

* Occasional climbing (using step ladder) up to heights of six feet

* Fast-paced environment; moderate noise level

* Occasional exposure to outside weather conditions

* Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Dollar General Corporation is an equal opportunity employer.

Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details.

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New Hire Starting Pay Range: 15.50 - 15.75

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Vanda Pharmaceuticals (NASDAQ: VNDA) is a specialty pharmaceutical company focused on the development and commercialization of novel therapies to address high unmet medical needs and improve the lives of patients. We are looking for a Neuroscience Account Manager who wants to join an innovative and dynamic sales organization. We are seeking top talent to join our high-performance sales team to make a difference in patients' lives every day and be part of building a great company. The primary responsibility of the Neuroscience Account Manager, which reports to the Neuroscience District Sales Manager, is to exceed the established goals by delivering real value to our customers through differentiated products and services.

Primary Responsibilities:

• Execute and promote products in alignment to sales strategy in the assigned territory.
• Frequent collaboration with the District Sales Manager to respond to their day-to-day sales and strategy direction related to product promotion activities.
• Analyze local market, develop, execute, and monitor performance and results to maximize the appropriate use of the product in defined territory.
• Maintain a high and current level of product, disease, competitive and market reimbursement knowledge.
• Determine, implement, and monitor optimal resource (i.e., budgets, time, etc.) allocation within assigned territory.
• Effectively and persuasively communicate using advanced selling and negotiation skills, relevant information to identified target audiences.
• Identify, build, and leverage advocacy channels.
• Secure product access and reimbursement within institutional systems as needed.
• Manage travel and promotional budget.
• Fulfill all monitoring and reporting requirements including expenses and call reporting using approved systems and processes.
• Maintain full compliance with all laws, regulations, and Vanda Policies.
• Continued employment requires meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers, customer facilities, and state/local governments.
• Additional, ad-hoc projects, as needed.

Education & Experience Requirements:

• BS or BA with GPA greater than 3.0.
• Minimum 3 years of pharmaceutical sales experience preferred.
• Candidates not meeting the work experience requirements may be considered for the \"Associate\" role.
• Atypical anti-psychotic experience and/or orphan drug experience preferred.
• Preferred specialty experience in psychiatry, bipolar, depression, CNS or pain management will be considered.
• Reimbursement experience preferred.
• Existing relationships (or those within 24 months) with psychiatrists and/or Community Mental Health Centers in the assigned territory is preferred.
• Valid driver's license and a clean driving history.
• Self-Starter, Goal and Results driven proven track record of above average results.
• Possess fortitude to sell and compete and driven with 'hunter' mentality.
• Strong relationships and knowledge of the territory preferred.
• Ability to travel (may include overnights).
• Out-of-territory travel to HQs, training, and sales meetings may be required.
• Work hours may include meetings scheduled outside of normal working hours.
• Must reside within territory geography.

Performance Competencies:

• Goal and results driven proven record of above average results.
• Highly clinical, patient centric and tactical with excellent communication skills (interpersonal, verbal, written).
• Ability to navigate complex markets and organizations.
• Outstanding work ethic and organizational skills.
• Dynamic, high-impact individual with effective selling and presentation skills.
• Ability to manage multiple priorities independently and make sound decisions.
• Ability to read situations quickly and adjust for roadblocks.
• Customer-focused, self-motivated, and computer proficient.
• Must possess and maintain a valid driver's license and an acceptable driving record, and be able to operate a motor vehicle as required for local, regional, and occasional overnight travel.
• May occasionally require lifting and/or moving items up to 15 pounds.

Must be able to perform the essential functions of the position, with or without reasonable accommodation; however, reasonable accommodations will be provided for qualified individuals with disabilities unless doing so would impose undue hardship.

The total compensation package for this position will also include incentive compensation and benefits such as health insurance, unlimited paid time off, parental leave, a 401k matching program, a car allowance, and other benefits to its employees.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.

You shop here all the time. So why not work here? As part of a team, your primary focus is to create a warm and friendly shopping environment by providing extreme customer service. You will be accountable for knowing and achieving personal productivity goals, to divisions' productivity standards. Even the rookies get to start on our team! This posting is intended to build a candidate pool for when an opening arises at this specific location. While there are no existing vacancies at this time, openings are filled on an expedited basis by reviewing candidates who are already part of the candidate pool. For this reason, we encourage you to apply if you are interested in working at Foot Locker Inc. at this location.

Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.

Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.

Delivering sales, outstanding customer experience, and operational expectations.

Maintaining personal and productivity goals.

Connects with every customer by asking open-ended questions to assess needs.

Ability to learn and share expertise of products and trends to fit customer's needs.

Maintains an awareness of all product knowledge, and current or upcoming product / trends.

Contributes to a positive and inclusive work environment.

0-3 year of retail experience.

Confident and comfortable engaging customers to deliver an elevated experience.

Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.

Initiates completion of tasks or activities without necessary supervision.

Flexible availability including nights, weekends, and holidays.

Rate of Pay: $17.00 / hour

Daily Pay / Weekly Pay

30-50% Employee Discount

Development and Advancement Opportunities

Provide the foundation on which Planned Parenthood of Metropolitan Washington DC, Inc. (PPMW) builds efficient, professional health centers. As the initial point of contact with clients and the public, the HCA must represent the PPMW commitment to quality healthcare and excellent customer service. Responsible for the performance of front desk, telephone and health care center duties and adherence to PPMWs policies, procedures and medical standards and guidelines, using a customer centered approach to health care delivery.

Core Functions:

• Display initiative in maintaining an attractive and impeccably clean clinic environment, including public restrooms, waiting areas, lab, exam rooms, and reception area.
• Ensure the good working condition of office and lab equipment identifying and reporting malfunctions promptly.
• Participate in PPMWs inventory program to ensure adequate and accurate inventory.
• Participate in all clinic efforts to achieve benchmarks set for excellence of care and productivity.
• Demonstrate consistent excellent customer service.
• Greet clients and visitors in a positive, warm, caring, friendly manner.
• Safeguard the privacy and protected health information of clients in compliance with law and PPMW policies.
• Ensure that Request for Medical Services and Acknowledgement of Receipt of HIPAA Privacy Information has been signed by the client prior to the provision of care.
• Participate in PPMWs Risk and Quality Management (RQM) and Referral Follow-Up programs.

Front Desk/Reception (Function 1)

• Manage flow of clients and visitors in the reception area. Process over the counter sales of medications.
• Process incoming and outgoing faxes.
• Record incoming payments according to PPMW policy and procedure guidelines.
• Maintain adequate inventory of supplies, forms and other items as necessary.
• Collect and input client registration information.
• Provide patients with forms and fact sheets essential to the level of services requested.
• Complete day-end procedures such as preparing deposit and balancing cash drawer according to PPMW policy.
• Maintain strict cash control.
• Assess client finances, which may include verifying insurance, health plan authorization, determining grant eligibility, or determining sliding-fee scale status.
• Ensure that patient visits are initiated, entered and closed in a timely manner.
• Collect fees per PPMW guidelines, and complete appropriate documentation.
• Provide general information and patient education.
• Document phone conversations in patient records as indicated. Facilitate appointment scheduling.
• Triage and refer calls appropriately.
• Assign electronic tasks for RN/clinician calls.
• Disburse contraceptive supplies with correct authorization and documentation.
• Ensure adequate inventory of supplies at dispensing station.
• Ensure that prescription labels are present and product inserts are given as indicated.
• Respond efficiently to requests to telephone/mail/electronic requests for refills.

Family Planning Clinical Assistant (Function 2)

• Collect vital signs (blood pressure, pulse, temperature, height, weight) as indicated for client visits.
• Interview client to attain appropriate information about health history, primary purpose of visit, and needs assessment.
• Work in conjunction with the clinician, RN, or physician.
• Complete chart and billing documentation accurately to include all labs performed, supplies given and patient care.
• Ensure and document that appropriate education/fact sheets are provided for any education provided by the HCA.
• Ensure that informed consent including review of risk, benefits, and alternatives is obtained and all appropriate forms are completed and signed prior to the provision of any special services/procedures.
• Set up, maintain, and clean exam rooms for all procedures (leep, colpo, larc, etc)
• Maintain adequate inventory of all supplies, promptly alert Center Manager of any supply requests.
• Audit exam rooms to ensure supplies are stored correctly and used or discarded prior to expiration.
• Perform venipuncture and finger stick blood collection.
• Perform basic on-site lab tests such as pregnancy testing, urinalysis, hemoglobin, and Rh typing.
• Perform rapid-result HIV testing and short-term counseling in compliance with local regulations and CDC procedures.
• Collect and appropriately prepare and package specimens for transport to off- site laboratories.
• Collect vital signs (blood pressure, pulse, temperature, height, weight) as indicated for client visits.
• Maintain lab according to OSHA and CLIA standards and guidelines.
• Perform routine autoclave maintenance including draining, cleaning, and spore testing.
• Ensure accuracy of lab logs, including findings and follow-up per protocol.
• Perform and record all laboratory controls.
• Participate in laboratory proficiency testing program and annual lab skills competency evaluation.
• Disburse contraceptive supplies with correct authorization and documentation.
• Ensure adequate inventory of supplies at dispensing station.
• Ensure that prescription labels are present and product inserts are given as indicated.
• Respond efficiently to requests to telephone/mail/electronic requests for refills.
• Provide appropriate referrals and information (prenatal care, adoption) to clients who do not desire abortion.
• Discuss clients social support and offer additional supports (talk lines, websites, community resources) as indicated.
• Conduct intimate partner violence (IPV) and reproductive coercion screenings; address positive screenings or refer to RN/clinician/physician.
• Advise client of all abortion methods appropriate for gestational age.
• Educate client about desired abortion method, including review of risks and benefits.
• Ensure that informed consent is obtained, and all appropriate forms are completed and signed.
• Give and document the appropriate fact sheets for any education provided by the HCA.
• Offer information about contraception and safer sex to all clients.

Primary Care Clinical Assistant (Function 3)

• Physical Exams
• Incision & drainage
• Cryotherapy
• EKG
• Rapid Flu Test/Rapid Strep Test
• Fecal Occult Blood Test
• Vaccines/Vaccine Administration
• Maintain adequate inventory of all supplies; promptly alert Center Manager of any supply requests.
• Perform basic on-site lab tests such as urinalysis, hemoglobin, and glucose
• Collect and appropriately prepare and package specimens for transport to off- site laboratories.
• Collect vital signs (blood pressure, pulse, temperature, height, weight) as indicated for client visits.
• Maintain lab according to OSHA and CLIA standards and guidelines.
• Ensure accuracy of lab logs, including findings and follow-up per protocol.
• Perform and record all laboratory controls.
• Participate in laboratory proficiency testing program and annual lab skills competency evaluation
• Provide appropriate referrals
• Conduct intimate partner violence (IPV) and reproductive coercion screenings; address positive screenings or refer to RN/clinician/physician.
• Ensure that informed consent is obtained and all appropriate forms are completed and signed.
• Give and document the appropriate fact sheets for any education provided by the HCA.

Surgery Assistant (Function 4)

• Prepares rooms before and cleans rooms after procedures, ensuring all materials needed by the clinician are present and ready for use.
• Assists the client and clinician as needed during the procedure.
• Supports the client in their immediate post-procedure recovery, including transfer to a monitored recovery area when indicated.
• Recognizes typical/atypical intra- and post-procedure client status and requests assistance appropriately.
• Assess clients pregnancy decision.
• Provide appropriate referrals and information (prenatal care, adoption) to clients who do not desire abortion.
• Discuss clients social support and offer additional supports (talk lines, websites, community resources) as indicated
• Conduct intimate partner violence (IPV) and reproductive coercion screenings; address positive screenings or refer to RN/clinician/physician.
• Advise client of all abortion methods appropriate for gestational age.
• Educate client about desired abortion method, including review of risks and benefits.
• Ensure that informed consent is obtained and all appropriate forms are completed and signed.
• Give and document the appropriate fact sheets for any education provided by the HCA.
• Offer information about contraception and safer sex to all clients.
• Perform and record all laboratory controls
• Perform basic on-site lab tests such as pregnancy testing, hemoglobin, and Rh typing.
• Perform venipuncture and finger stick blood collection.
• Collect vital signs (blood pressure, pulse, temperature, height, weight) as indicated for client visits.
• Interview client to attain appropriate information about health history, primary purpose of visit, and needs assessment.

Qualifications:

• High school diploma, GED or equivalent certification required.
• Certification as medical assistant preferred.
• Minimum 2 years of customer service or related experience preferred.
• Family planning experience preferred.
• Demonstrated ability to perform work accurately and with attention to detail.

Compensation details: 24-28 Hourly Wage

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At CGH we are seeking motivated professionals to join our growing sales team. Whether you’re looking for a full-time career path or part-time flexibility, this role offers comprehensive training from top-performing sales leaders and a steady stream of qualified leads (no cold calling).

You will have the opportunity to build strong client relationships, provide personalized life insurance solutions, and grow your income potential in a supportive, tech-enabled environment.

Licensing support is provided for candidates not yet licensed.

Ideal Candidates:

• Previous experience in sales (insurance, finance, real estate, or related fields)
• Strong communication and relationship-building skills
• Self-driven and goal-oriented, with a desire to grow professionally
• Comfortable using digital tools to manage prospects and sales activity
• Willing to obtain a life insurance license (licensing assistance provided)
• Flexible availability and ability to work independently

Learn how we started!

If you’re ready to advance your career in a dynamic, high-growth industry, we encourage you to apply today.

This opportunity is only for citizens or permanent residents with independent work authorization (no work visas).

CSP is partnering with a premier developer in the Mid-Atlantic in their search for an experienced Leasing Specialist to support the successful lease-up and ongoing occupancy of their multifamily residential communities. This position serves as the primary point of contact for prospective residents and plays a key role in driving leasing performance while delivering a high standard of customer service.

Key Responsibilities:

• Execute all leasing activities to support lease-up goals and maximize occupancy
• Respond to prospect inquiries via phone, email, text, chat, and in-person interactions
• Conduct property tours, qualify prospects, and convert tours into executed leases
• Accurately process rental applications, including verification, approval, and documentation
• Prepare lease agreements, move-in packages, and coordinate resident move-ins
• Perform unit walk-throughs to ensure readiness for occupancy
• Maintain detailed and accurate records of traffic, leasing activity, and prospect follow-up
• Build and maintain relationships through community outreach, broker engagement, and leasing events
• Assist with market surveys, competitive analysis, and leasing performance reports
• Ensure compliance with Fair Housing laws, company policies, and lease requirements
• Maintain the appearance and condition of the leasing office, tour path, and model units
• Consistently meet or exceed individual and property leasing goals

Qualifications:

• Minimum of three (3) years of residential leasing experience, preferably in high-rise or mid-rise communities
• Bachelor’s degree in a related field preferred
• Strong customer service, sales, and closing skills
• Excellent written and verbal communication abilities
• Proven ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office applications (Outlook, Word, Excel)
• Experience with property management software required; Yardi experience strongly preferred
• Working knowledge of Fair Housing regulations and leasing compliance standards
• Ability to work independently while collaborating effectively with onsite and corporate teams
• Demonstrated professionalism, sound judgment, and attention to detail
• Commitment to maintaining a professional appearance and organized work environment
• Adherence to safety protocols and established leasing procedures

Job description:

At American Home Contractors, our mission is simple: to install peace of mind. We’re a trusted leader in roofing, siding, gutters, windows, and doors across Maryland. We take pride in delivering exceptional workmanship and honest service to every homeowner we serve.

We’re growing and we’re looking for a motivated Production Manager to help oversee our production operations and support our mission to protect and improve homes throughout our community.

Position Overview

The Production Manager will oversee all aspects of exterior remodeling production once projects are sold and turned over from our Project Advisors. This role is primarily office-based in Fulton, MD, with occasional field visits for inspections, subcontractor vetting, and quality checks.

You’ll lead and train production team members, manage subcontractor relationships, ensure efficient project scheduling, and maintain profitability across all jobs. This is an excellent opportunity for a detail-oriented construction professional ready to take the next step in leadership.

Key Responsibilities

• Manage and oversee all production operations for roofing, siding, gutters, windows, and doors projects.
• Take ownership of projects after sales handoff (detail sheet, deposit, etc.).
• Train, mentor, and support Production Coordinators and team members.
• Vet and onboard new subcontractors while maintaining relationships with existing partners.
• Schedule and track projects to ensure on-time, on-budget completion.
• Order materials, dumpsters, and portable restrooms for job sites.
• Monitor budgets and job costs to ensure profitability.
• Review and resolve project issues early to prevent delays or cost overruns.
• Track production metrics and maintain accurate data in Zoho (our project management system).
• Collaborate with Sales, Customer Service, and other departments to maintain smooth project flow.
• Enforce safety and quality standards on all projects.

What We’re Looking For

• 2+ years of construction or production management experience (roofing, siding, windows, or exterior remodeling strongly preferred).
• Strong understanding of residential construction and exterior systems.
• Proven leadership and team training experience.
• Excellent organizational and communication skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Proficiency with project management or CRM software.
• Valid driver’s license and ability to conduct site visits as needed.

What We Offer

• Salary: Up to $82,000 annually + quarterly bonus potential
• Health Insurance: HSA and PPO plans
• Paid Time Off and Paid Holidays
• Company-Paid Life Insurance and AD&D
• 401(k) with employer match
• Supportive, team-oriented environment with opportunities for advancement

Why You’ll Love Working Here

At American Home Contractors, you’re not just another number; you’re part of a professional, respected team that values quality, integrity, and growth. We promote from within and provide the support and resources you need to succeed.

Apply Today

If you have experience in construction production management, roofing, or exterior remodeling and want to join a reputable, growing company that values its people, we want to hear from you!

Job Title: Office Manager

Department: Service

Reports To: VP of Service or Administrative Manager

FLSA Status: Exempt

Location: Glen Burnie, MD

Position Summary

The Office Manager serves as a key operational leader within the Service Department, responsible for supporting, coaching, and developing the coordination team to ensure a high-level customer experience for both internal and external stakeholders. This role partners closely with Operations, Sales, and Field teams to ensure alignment, drive efficiency, and promote continuous improvement across service operations.

Perks of Joining Our Client

• Join a stable, growing organization with strong operational leadership

• High-impact role supporting service operations and field teams

• Collaborative culture focused on continuous improvement

• Opportunity to lead, coach, and develop administrative professionals

• Competitive compensation and comprehensive benefits package

Essential Duties and Responsibilities (A Day in the Life)

Team Leadership & Development

• Provide daily guidance, support, and coaching to the Service Coordination team

• Train Service Coordinators on systems, processes, and best practices

• Monitor workload distribution and participate in WIP meetings to support effective work order management

• Drive accountability for open work order status and timely completion

• Oversee new technician administrative setup, including systems access, technology, and uniforms

Operational Support & Process Management

• Collaborate with Operations, Sales, and Field leadership to ensure alignment and seamless service delivery

• Communicate technician, customer, or coordination issues to appropriate supervisors or Operations Managers

• Perform time entry for assigned technicians

• Maintain oversight of monthly material ordering and service agreement tracking

• Execute and distribute daily work order reports and provide problem resolution support

• Review outstanding work orders and assist the coordination team in driving aging work to completion

• Serve as subject matter expert on Penta and other operational systems

• Oversee troubleshooting and support for technician technology and related vendor accounts

Administrative & Reporting Support

• Update and maintain daily operational reports (Contracts Pending Approval, Service Agreements, Cancellation Summary, etc.)

• Assist sales, contract, and billing teams in supporting field operations and meeting customer requirements

• Manage relationships with office vendors and service providers, including ordering and inventory management

• Support Regional Vice President and Service leadership with administrative duties (event registrations, expense reconciliation, travel planning, scheduling)

• Ensure adherence to customer-specific administrative requirements

• Perform other duties as assigned by supervisor

Qualifications

Required Education & Experience

• High school diploma or equivalent

• Demonstrated leadership experience supporting or managing administrative or coordination teams

• Strong working knowledge of Microsoft Office programs

• Ability to type 40 WPM with strong spelling and grammar skills

Required Knowledge, Skills, and Abilities

• Proven ability to motivate teams, create engagement, and drive results

• Ability to follow standardized processes while proactively identifying and resolving problems

• Strong decision-making skills with the confidence to act independently

• Excellent communication and customer service skills

• Superior organizational, follow-up, and time management abilities

• Ability to manage multiple priorities with accuracy and attention to detail

• Ability to remain calm under pressure while maintaining urgency during high workload or emergency situations

• Positive attitude when working with internal and external customers

Preferred Qualifications

• Experience in service operations, mechanical contracting, or construction-related industries

• Experience working with ERP or field service management systems

Schedule

Full-time, Monday through Friday. Occasional evening and weekend work may be required as duties demand. Unscheduled overtime may be required as necessary.

EOE Statement

Our client is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About American Home Contractors

American Home Contractors is a fast-growing, industry-leading exterior remodeling company serving homeowners across the Mid-Atlantic. We specialize in roofing, siding, windows, doors, gutters, and premium solar solutions, including Tesla Solar Roof installations.

With thousands of 5-star reviews and operations across multiple states, our mission is simple: to install peace of mind for every homeowner we serve.

Position Overview

We are seeking a hands-on Call Center Manager to lead and support our Customer Service Representative (CSR) team across two office locations.

This role is ideal for a leader who enjoys staying connected to day-to-day operations while also developing people, improving processes, and driving performance. The Call Center Manager will balance active involvement on the phones, while coaching, performance management, and cross-functional collaboration.

This is a 100% in-office position, based out of either Fulton, MD or Chantilly, VA, with time spent in both offices.

Our Call Center Environment

• High-volume inbound and outbound call activity
• CSRs average 100–150 outbound calls per day
• Inbound calls are answered promptly, with a strong focus on customer experience
• Real-time scheduling adjustments and dispatch coordination occur throughout the day
• CRM accuracy directly impacts field productivity and revenue
• The CSR team supports multiple business lines: Tune-Up Program, Retail exterior replacements, Solar Roofing, and Solar Panels

What You’ll Do

• Lead, coach, and support a team of CSRs
• Stay engaged with daily call activity and assist with inbound or outbound calls as needed
• Monitor call performance, outbound productivity, and appointment-setting metrics
• Provide real-time coaching and feedback to help CSRs improve call quality and confidence
• Support accurate scheduling, dispatching, and same-day adjustments
• Partner with Marketing, Sales, and Operations to ensure lead flow and staffing are aligned
• Review dashboards and reports to track performance and identify opportunities
• Conduct 1:1s, performance reviews, and coaching conversations
• Participate in hiring, onboarding, and team development
• Ensure CRM (Zoho) data is accurate and consistently maintained
• Help refine workflows, scripts, and standard operating procedures
• Assist with resolving escalated customer issues professionally and efficiently
• Model company core values: Integrity, Hard Work, and Service

What Success Looks Like

• Strong, consistent call performance across the team
• High-quality appointments that align with business goals
• Reliable CRM data that supports marketing and operations
• Engaged, supported CSRs who understand expectations
• Smooth coordination with field teams and minimal scheduling disruptions
• Positive customer feedback and effective resolution of concerns

What We’re Looking For

• 3+ years of experience leading or supervising teams in a call center or high-volume customer service environment
• Comfort managing both inbound and outbound call activity
• A leadership style that combines coaching, accountability, and approachability
• Strong attention to detail and respect for accurate data and processes
• Experience using CRM systems and call center tools
• Ability to thrive in a fast-paced, collaborative environment
• Willingness to work fully in-office and spend time at both office locations

Preferred Experience

• Background in home services, construction, trades, or appointment-based sales
• Familiarity with Zoho CRM, RingCentral, Podium, or similar tools
• Experience working closely with marketing or lead generation teams

Why This Role Is Unique

This position offers the opportunity to lead a close-knit team, stay connected to the work, and play a meaningful role in shaping how customers experience our brand. It’s well-suited for a leader who enjoys being visible, accessible, and involved, while still driving performance and growth.

Our client is a national beverage/food distribution company who is looking to hire a talented Associate General Manager. This is an ON-SITE role at their facility located in the general Hanover area. This is a fun, stable, and healthy company that has a family/team-centered culture.

Associate General Manager (On Site – Hanover):

• Experience working in food/beverage distribution is preferable, not required
• Must be hands-on in all aspects of inbound and outbound warehouse operations as well as fleet and driver management including DOT compliance, routing, driver logs etc.
• Will review market analysis to help determine customer needs, volume potential, price schedules, discount rates and promotional sales programs
• Will be heavily involved in selecting, training, scheduling, and coaching employees
• Salary likely $105k-$115k base + 20% bonus, benefits, PTO, 401k

Our client is healthy and growing nationally. They are a leader in their market and have a great track record of success. They develop their people from within, and there is room for growth. Although a large national company, their branches feel like extended families with a great culture and hands on environment. This is a great role for somebody who enjoys stability with their employer, and wants to directly impact the operations and trajectory of their company!!

If interested, please attach a copy of your resume, and we look forward to chatting with you soon. Thanks for your time!

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• Customer Service: Warmly greet customers, respond to product questions, and provide a friendly, helpful shopping experience.
  
• Store Maintenance: Stock shelves, rotate products, and maintain a clean, organized, and safe store environment.
  
• Sales and Checkout: Operate the cash register, handle financial transactions accurately, and ensure a smooth checkout process.
  
• Inventory Management: Process incoming shipments, monitor inventory levels, and assist with related stock tasks.
  

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• Communication: Strong oral and written communication skills to interact effectively with customers and team members.
  
• Customer Service: Friendly, customer-oriented attitude essential for delivering excellent service.
  
• Attention to Detail: Ability to maintain accuracy in stocking, inventory management, and cashiering tasks.
  
• Fast-Paced Environment: Capacity to work efficiently under busy conditions.
  
• Physical Ability: Ability to stand, walk, bend, and lift for extended periods.
  
• Basic Math Skills: Proficiency in calculations involving whole numbers, fractions, and decimals.
  

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• Prior experience in customer service, retail, or foodservice roles.
  
• Familiarity with Microsoft Office applications.
  

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

Being a Service Technician holds a sense of integrity and independence. You are the face of the organization with our customers as you maintain Rite-Hite products in Elkridge and surrounding areas within Maryland from a service truck which you can house at your residence. The opportunity from our Elkridge, MD, office offers a career for you to grow your skillset and make a daily impact!

Description:

Rite-HiteService Technicianswill install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.

Rite-Hitesells the best and we hire the best. This position requires experience welding and working with mechanical, hydraulic, and electrical systems. Prior experience in the repair or installation of industrial equipment is preferred. Selected candidate must be able to work independently in a field environment. Good customer service skills are required. This position requires the ability to work outdoors, at heights, and lift up to 100 pounds. As this position requires driving a company vehicle, a pre-employment drug test and clean driving record are required, as is a DOT physical.

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

• Reinvent yourself:At Bosch, you will evolve.
• Discover new directions:At Bosch, you will find your place.
• Balance your life:At Bosch, your job matches your lifestyle.
• Celebrate success:At Bosch, we celebrate you.
• Be yourself:At Bosch, we value values.
• Shape tomorrow:At Bosch, you change lives.

• Serve as the primary point of contact for assigned accounts, building and nurturing long-term relationships with key decision-makers
• Develop and implement strategic account plans to maximize revenue growth and client retention
• Conduct regular meetings with clients to understand their needs, present solutions, and address any concerns
• Collaborate with internal teams to ensure timely delivery of products or services and resolve any issues
• Identify and pursue new business opportunities within existing accounts
• Negotiate contracts and terms of agreement with clients
• Monitor and analyze account performance, providing regular reports and insights to management
• Stay up-to-date with industry trends and competitor activities to provide valuable insights to clients
• Participate in industry events and networking opportunities to expand the company's presence and identify potential leads
• Maintain accurate and detailed records of all client interactions, sales activities, and account updates in the CRM system

• High school diploma or equivalent
• 3+ years of HVAC Branch or Account management sales experience (outside sales not required)
• Proven track record of meeting or exceeding sales targets
• Proficiency in Salesforce or similar CRM software
• Excellent verbal and written communication skills
• Strong negotiation and problem-solving abilities
• Ability to travel within the assigned territory as needed (75% travel)

• Bachelor's degree in Business, Marketing, or related field
• Experience in developing and maintaining long-term client relationships
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Strong analytical skills with the ability to interpret data and generate insights
• Self-motivated with a high energy level and desire to achieve goals beyond what is required
• Proven ability to operate effectively across both sales and operations
• Understanding of principles and processes for providing best-in-class customer service
• Business acumen including sales forecasting, opportunity management, and customer planning
• Ability to adapt to and communicate effectively in today's technologically driven business environment
• Excellent time management and prioritization skills

POSITION SUMMARY STATEMENT (defines the major functions/purpose of the position)

The Key Holder supports store management and their store team by delivering sales plans through effective execution of sales and operational tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Consistently achieves or exceeds monthly sales and KPI goals

• Actively develops new clients by finding new ways to enhance and develop business

• Maintains client book (CRM) to standard and generates sales by appointments, consignment and daily correspondence and follow up with clients

• Effectively captures client data for connecting with clients and building relationships

• Completes outreach to connect with clients on a regular basis

• Demonstrates strong product knowledge and keeps updated on new St. John product, marketplace and fashion trends

• Upholds all brand values and relationship values

• Communicates and successfully promotes St. John promotional programs, marketing tools and events aimed at increasing business

• Follows through and accomplishes multiple projects and store priorities in a timely manner

• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management team

• Demonstrates proper etiquette when communicating (i.e. in-person, phone, e-mail, and written communication) and communicates effectively to develop and maintain professional relationships with co-workers and clients

• Acts as the manager on duty when scheduled, to support all business functions

• Ensures accuracy of all POS procedures

• Understands and performs all POS functions accurately, professionally and within Company guidelines

• Opens and closes the store - performing all tasks to Company standard and compliance

• Resolves client issues and requests in an efficient manner and with a sense of urgency

• Takes on appropriate partnerships with Store and Field Management and other corporate partners as needed

• Maintain store, lunchroom, stockroom and bathroom to Company standard and compliance standards

• Demonstrates high level of quality in work, attendance and appearance

• Actively contributes to non-selling activities and loss prevention initiatives

• Actively participates in Monthly Touch Bases

• Attends all required Store Meetings

• Maintains standards of store cleanliness and organization

• Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives

• Assist in preparation, coordination and ensuring complete and accurate physical inventory per Company guidelines

• Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives

• Assists to ensure accuracy of Company in store promotions and merchandise markdowns

• Assists in maintaining efficient and accurate inventory control processes and back room operations to include stockroom organization and completing shipping/receiving

• Assists in maintaining compliance to all Company Policies & Procedures

ADDITIONAL RESPONSIBILITIES:

• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management

• Demonstrates high level of quality work, attendance and appearance

• Adheres to all Company Policies & Procedures and Safety Regulations

Adheres to local, state and federal laws

• Additional responsibilities assigned by supervisor related to your position/department

• Less than 20% travel may be required as necessary

• Ability to be flexible and willing to work extended hours when necessary

SUPERVISORY RESPONSIBILITIES

• This position does not have supervisory responsibilities

ORGANIZATIONAL RELATIONSHIPS

• Interacts with all levels throughout organization including customers, employees and outside vendors

MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of the position.

COMPETENCIES:

• Leadership

• Motivator

• Results Orientated

• Communication

• Client Focus

• Teamwork

• Optimistic

• Honest and Integrity

• Professionalism

• Adaptability

• Embraces Change

• Solutions orientated

• Thoroughness

• Organization

Education/Experience:

• 2 - 5 years retail sales experience

• Luxury experience preferred

• Exemplary selling and clienteling skills

• Computer skills: Word, Excel, Microsoft Outlook and POS systems

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

• Standing, walking and squatting the majority of the works shift

• Ability to climb ladders or stairs (depending upon store design)

• Required to carry garments and packaging up to 40 pounds

Moderate: Mostly standing, walking, bending, frequent lifting

WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.

Majority of shift requires client interaction

• Ability to work varied hours: nights, days and weekends to support the business needs

St. John reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities.

About Grocery Outlet

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.

Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.

The Independent Operator Role

The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.

Key Responsibilities:

• Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
• Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
• Buying & Merchandising: leveraging Grocery Outlet’s unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
• Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
• Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
• Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.

Benefits:

• Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
• Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
• Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
• Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.

Qualifications:

• Minimum of 4 years’ retail store Management or multi-unit restaurant management experience.
• Entrepreneurial mindset with a passion for retail and customer service.
• Strong leadership skills and the ability to build and develop a team.
• Business acumen, including financial and operational management experience.
• Willingness to relocate and commit to the full training and onboarding process.
• A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.

This is not the right opportunity for you if you…

• Are looking for a passive investment or absentee ownership.
• Are interested in selling property or real estate to Grocery Outlet.
• Are expecting Grocery Outlet to build a store in a specific location at your request.

If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!

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