Sales Jobs in Ambler
54 positions found
Inside Sales Representative
Location: 377 Crooked Lane, King of Prussia, PA, 19406, United States
Base Pay: $30.00 - $32.00 / Hour
Description Lane Enterprises is excited to welcome an Inside Sales Rep to their team! From generous benefits, including bonus opportunities and an Employee Stock Ownership Plan (ESOP), to great employee retention, this is a fantastic opportunity to join a thriving organization!
Benefits: Lane offers a generous benefits package including Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Pension plan, Flexible Spending, Company paid Life Insurance, Voluntary Life Insurance, ESOP opportunity, and a generous bonus incentive plan.
Job Overview:
The Inside Sales Representative is the single point of contact for all project quotations and works directly with sales representatives and external customers. They work with Lane Sales Representatives to prepare new project quotations, prepare quotation revisions, assist in the pricing approval process, enter new planning projects, perform contact management/maintenance, and distribute submittal packages/product information upon request. The Inside Sales Representative is also responsible for communicating with other Departments as needed, providing various reporting as needed, and performing other administrative duties as assigned or needed.
Essential Responsibilities:
- Works directly with customers and in conjunction with Sales Representatives to build and maintain good customer relationships leading to profitable orders for Lane's products.
- Provides sales assistance qualifying customer calls, obtaining appropriate and complete project information, reviewing project plans, and producing material take offs. As necessary, contact general contractors to obtain bidders list and bid results.
- Develop quotes, review orders for clarity and accuracy, prepare submittals, estimate delivery dates.
- As directed, and within guidelines, handle maintenance bids, dealer relations, accessory products (e.g., fabric, gabions, gates, trash racks, etc.).
- Use information system to check availability; have working knowledge of production, scheduling and shipping practices and procedures.
- As necessary, coordinate inter-company orders.
- Maintain thorough knowledge of Lane's products, product information, specifications and pricing guidelines.
- Handle all contacts in a professional manner. Maintain and promote harmonious working relationships among office, plant and sales personnel.
- Perform work in a professional, timely and accurate manner.
- Develop customer base through cold calling, lead follow-ups, local sales calls, mailing and other market development techniques.
- Develop an understanding of the individual territory dynamics (i.e., customer relationships, pricing, competition, etc.)
Requirements Requirements:
- Experience with a Customer Relationship Management ( CRM ) System a plus.
- Demonstrated aptitude for problem-solving; ability to determine solutions for customers.
- Results oriented and able to work both independently and within a team environment.
- Excellent verbal and written communication.
- Proficiency in using Microsoft Office Suite applications.
- Must be computer literate.
- Must be able to interact with multiple departments inside and outside the organization (i.e., Sales Representatives, Engineers, Distributors, Contractors, etc.).
- Ability to work efficiently and accurately in a fast-paced environment.
- Team driven.
- High school diploma or equivalent. Bachelor's degree preferred.
- Minimum 2 years' administrative experience in a Sales support role preferred. Experience with Drainage Systems a plus.
- Work is performed in a standard office environment.
- Ability to sit at a desk for 8 hours a day.
- The employee will be interacting with co-workers and other departments on a daily basis and must maintain a professional appearance.
- Employee will be communicating with people all day so they must have clear and professional verbal and written communication skills.
Compensation details: 30-32 Hourly Wage
PIbc758c7299
Our customers choose Wegmans for the helpful people in our stores, help with delicious meals, and the freshest ingredients. As a member of our Restaurant Foods team, you are at the heart of helping people make great meals easy. In this role, you may work in a variety of positions within departments such as Pizza, Sub Shop, Sushi, Salads, Asian Foods, Market Cafe and more. You'll be part of a dynamic, fast-moving team and have the opportunity to make a difference in our customers' shopping experience every day. Through your enthusiasm and passion for food, you'll help create the warm, upbeat atmosphere our customers enjoy while helping serve the delicious food they love.
What You'll Do
- Build relationships with customers and provide incredible service by addressing their needs in a timely and effective manner
- Cut, prepare, and serve a variety of hot and cold foods to customers
- Prepare, package and assemble meals
- Help to maximize sales potential by using effective and proper procedures for food preparation, storing, rotating, stocking, and merchandising prepared items
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
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At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
Ainsley Search Group is hiring a Customer Service Manager to join a Global Manufacturer located in Montgomery County. This manager will report to the VP of SC and lead a team of Customer Service Specialist to streamline the customer orders processing, optimize the order process from demand, distribution, warehouses, manufacturing, engineering and import/export, maintain and develop customer relations and ensure quality standard of products, collaborate with finance, supply chain, procurement, logistics, independent sales reps to ensure timely process of accounting, PO processing, purchasing, R&D, manufacturing, achieve highest accurate rate on order fulfillment with minimum operational cost across travel time, and inventory. This is a full-time, permanent leadership opportunity with lucrative base salary, bonus, and competitive benefit, in addition, company would like to develop this individual to the senior level leadership in the near future.
Responsibilities:
- Report to VP of Operations and lead a team of Customer Service Specialists to streamline order processing for customer sales orders; staff train and develop the team to deliver supreme customer service and order fulfillment.
- Collaborate with engineering, manufacturing, suppliers, procurement, logistics, and distribution to optimize supply chain processes, reduce travel time, and increase order fulfillment rate on accuracy, quality, on-time and within budget metrics.
- Resolve customer complaints and supply chain bottlenecks in an effective and timely manner, deliver corrective action to reduce recurring issues.
- Collaborate with S&OP team and other Supply Chain Team to achieve process improvement, reduce cost on transportation, travel time, and inventory and not jeopardize on-time order fulfillment.
- Maintain, develop customer relations; support troubleshooting sales order issues involving quality, delay, backordered, recall, identify root cause and support the implementation of corrective action and CI to reduce recurring errors.
- Work closely with Sales & Marketing team to ensure realistic expectation from new customers, properly set up new customers in the ERP Systems.
- Collaborate with R&D, Manufacturing on change of order requests from customers, support new product development process and ensure new products are set up in the CRM system, update customers on product application, change of order status, design status, and manufacturing status as needed.
- Provide hands on leadership and mentoring to subordinate, develop, standardize and implement operational procedure for the customer service department, develop KPI to measure and improve customer service performance across volume, accuracy, responsiveness, etc.
- Attending management meetings and routine S&OP meetings, address potential bottlenecks, issues regarding customer accounts, sales order process, cost reduction, productivity, etc.
Qualifications:
- Bachelor’s degree required.
- Recent years of hands-on leadership experience within Manufacturing, Order fulfillment, Customer Account Management within manufacturing industries, exposure to consumer products, contract manufacturing desired.
- Solid knowledge in ERP and Excel
- Experience with order fulfillment with regulated materials.
- Experience with S&OP preferred, strong in problem solving and analytical skills.
- Excellent customer service skills, strong people and communication skills.
- Excellent in relationship building and negotiation skills.
- Ambition in advancing to senior level leadership role.
Compensation, bonus and benefit
- Competitive Base Compensation
- Annual targeted bonus
- 401k with match
- Paid health, dental and vision
- Paid life insurance
- Paid long-term/short-term disability
- PTO and Paid holidays
Manager, Merchandise Execution
Springfield, VA
Full time Schedule
$57,435 - $95,550 Annually*
* based on job, location, and schedule
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Manager, Style Merchandise Execution ensures that every Macy's store customer enjoys an exceptional shopping experience. They lead a team in ensuring merchandise is presented attractively. Responsible for overseeing all merchandising activities, including product movement, price changes, signage, visual execution, event set-up, and reverse logistics, they bring creativity, visual flair, and trend knowledge to create inspiring fashion displays. They also cultivate a supportive work environment for an inclusive team, using coaching, training, and positive management to motivate and inspire.
What You Will Do
- Apply your fashion and merchandise execution experience and knowledge to drive sales and profits
- Implement optimal merchandise execution standards by interpreting seasonal and monthly execution guides and tailoring them to store architecture and product assortment
- Lead the communication, execution, and training of visual merchandising directives, merchandising standards for each business category, and brand partner requirements to ensure the store floor is customer-ready at all times
- Create stunning store displays using various resources
- Strategize on pricing, signage, visual presentation, events, and merchandising
- Provide strategic support for Own Your Style fixtures, fashion trends, and setups
- Lead DEI initiatives through mannequin and trend presentations that inspire customers to discover their personal style
- Document your work with photos to create visual resources that educate and inspire others
- Train the Manager of Sales & Customer Service on merchandising execution standards and techniques
- Interview, hire, train, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish work strategy; provide insight and decision support; direct and manage the team to meet or exceed performance and behavioral expectations; address and resolve concerns
- Coach team members in effective merchandising techniques
- Manage inventory, including receipt flow, placement, and stockroom organization
- Work a flexible retail schedule, including days, evenings, weekends, and holidays
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
- In addition to the essential duties mentioned above, other duties may be assigned
Skills You Will Need
Fashion and Merchandise Execution: Ability to apply experience and knowledge to drive sales and profits through effective merchandising
Visual Merchandising: Proficiency in leading the communication, execution, and training of visual merchandising directives to ensure a customer-ready store environment
Strategic Thinking: Ability to strategize on pricing, signage, visual presentation, events, and overall merchandising to enhance sales and customer experience
Trend Awareness: Knowledge and support for fashion trends and Own Your Style initiatives to drive customer engagement
Documentation and Communication: Capability to document work effectively with photos and communicate clear strategies and expectations to the team
Leadership and Team Development: Proficiency in managing, coaching, developing, and motivating a diverse team to achieve performance goals
Inventory Management: Skill in managing inventory flow, placement, and organization to optimize store operations
Effective Communication: Strong skills in communication, writing, and presenting ideas clearly and persuasively
Sense of Urgency: Understanding of prioritization and urgency in a retail environment
Team Collaboration: Enthusiasm for working collaboratively with customers and colleagues to achieve store goals
Technical Proficiency: Competence in using Microsoft suite, computers, and handheld devices for daily operations and communication
Who You Are
- Candidates with a High School diploma or equivalent are encouraged to apply.
- 3-5 years of management experience in retail
- This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
- Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
- May involve reaching above eye level
- Requires close vision, color vision, depth perception, and focus adjustment
- Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays.
Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Retail Sales Manager
Position Overview
At CarMax, we attribute our success to putting people first. As a Sales Manager at CarMax, you will provide store associates with the support and motivation they need to focus on their customers. Your leadership will encourage your team to do their best and drive sales for your location. It is our associates like you that have helped make us one of the nation’s largest retailer of used cars. If you know how to achieve results by coaching and developing other people, we’ll give you all the opportunities you need to build an outstanding and rewarding career in our fast-growing business.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Team Overview
Sales Managers at CarMax come from many different backgrounds but they all share our commitment to achieving results through our people-first mentality. We’ll build on your experience with six to nine months of sales manager training. You will learn in store and through business rotations, working alongside sales consultants and more experienced managers before taking on your own team. We’re looking for outstanding communicators with leadership and interpersonal skills, who have proven their ability to manage sales metrics and sales people and who want to share in the success of a ground-breaking retail business.
Role Responsibilities
· Lead a commissioned team and work alongside other sales managers to achieve strong sales results for your location
· Recognize the skills and goals of each of your team members and work with them to build a development plan
· Analyze and track sales performance to meet targets
· Solve problems and look for new opportunities to ensure our customers receive the best possible experience
Required Qualifications
· At least three years of management experience
· Experience in a sales environment
· Execute long- and short-term sales strategies
· Experience in establishing action plans to drive performance of sales
· Communicate clearly and effectively
· Motivate, inspire and get buy-in from others
· Flexibility to provide cover for store opening hours, including evenings and weekends
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Additional Job Description
Inspire exceptional performance
At CarMax, we attribute our success to putting people first. As a Sales Manager at CarMax, you will provide store associates with the support and motivation they need to focus on their customers. Your leadership will encourage your team to do their best and drive sales for your location. It is our associates like you that have helped make us one of the nation’s largest retailer of used cars. If you know how to achieve results by coaching and developing other people, we’ll give you all the opportunities you need to build an outstanding and rewarding career in our fast-growing business.
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
Functional Responsibilities- Operational Excellence
- Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
- Ensures new products are properly merchandised and represented in a timely manner.
- Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
- Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
- Participates in pricing changes and markdowns.
- Alerts store management to cash supply needs.
- Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
- Assists with boutique cleanliness and organization
- Customer Experience
- Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
- Teamwork and Growth
- Promotes an inclusive, collaborative approach to problem solving
- Seeks personal developmental opportunities and readily solicits feedback
- High school diploma or equivalent
- Previous stock or cashier experience preferred
- Must be 18 years of age or older
- Excellent communication skills
- Excellent customer service skills
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to learn or adapt to technology provided by the company
- Must be able to work the majority of the shift standing
- Ability to work quickly and within strict timelines
- Ability to demonstrate teamwork
- Exposure to visual merchandising and product placement techniques desired
- Communicate with customers, Associates, and Management; wear / communicate with headset
- Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
- Constant Walking/Standing- 67-100% of 8-hour shift
- Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
- Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
At Hand and Stone, opportunity knocks. Hand & Stone Massage and Facial Spa is opening a new spa in Hand & Stone - Bala Cynwyd! We are growing rapidly and have become an addition to an already successful franchise system with over 500 locations across the US and Canada!
We are currently seeking an energetic and reliable Spa Manager to help us run our operation in Hand & Stone - Bala Cynwyd!
Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace?
As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.
The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service. We believe in performance-based remuneration, so if you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work!
Please come join us if you:
- Have a great personality and excellent interpersonal skills!
- Are a self-proclaimed \"genius\" in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue
- Are a dynamic leader who can manage a diverse staff
- Have great communication skills and connect well with staff and stakeholders
- Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers' expectations)
- Are an empathic individual who can put yourself in someone else's shoes
- Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry
Responsibilities:
- Overcome objections during the sales process and increase the membership base
- Create marketing strategies aimed at maximizing revenue and profits
- Perform data analysis that drives business decisions and success
- Use sound judgment, work independently, with minimal supervision.
- Plan and direct to meet the daily needs of the operation.
- Track staff schedules efficiently to optimize capacity, revenue, and profits.
- Maintain the utmost cleanliness and soothing ambiance of the premises
- Manage inventory effectively
- Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.
- Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.
- Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures.
- Motivates and empowers the team to achieve high standards.
What's in it for you?
- A great opportunity to implement creative strategies to help our new spa become as successful as possible!
- Growth opportunities
- Competitive compensation
- Generous bonuses
- Employee discounts
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities:
- Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
- Willingness to engage and have conversations with customers to provide excellent service
- Guide customers through our fashion trends, stories & products in all areas of the store
- Ability to effectively promote and sell our products to customers
- Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
- Representing yourself and the H&M brand positively during all customer interactions
- Support with commercial or operational actions to reach sales targets with store management team
Fashion & Trend Awareness
- Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
- Use your product & fashion knowledge to share relevant information to customers
Team & Development
- Retain and share your service, fashion and store operations knowledge and skills with colleagues
- Follow all procedures, routines, and legal requirements in all areas of the store
- Give & receive feedback with your colleagues to learn, develop & support each other
- Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
- Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
- Operate fitting room and checkout areas according to best practice & processes
- Contribute to a clean and tidy sales floor and back of house (including stockrooms)
- Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
- Ensure good stock levels with replenishment routines on sales floor
- Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
- Support with opening and closing of the store
- Following all H&S guidelines and legal requirements applicable to role and responsibilities
The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions.
ResponsibilitiesLeads, supports and values customer selling in both the in store and online (ship to store) shopping experience
Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer.
Understanding your role in sales growth and how you contribute and impact store profitability
Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience
Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
Leads by example, supports, and holds team accountable to all company policies and procedures
Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc.
Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels
Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
Perform other duties as needed
QualificationsHigh School Diploma or GED; college preferred
Minimum 1 year management experience in a retail or service industry preferred
Strong communications skills and customer selling experience required
Energetic, people and results oriented, competitive with a drive to succeed
Valid Driver license
Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee
Ability to effectively communicate both written and verbally
Ability to work weekends, holidays, and evenings
Ability to read and interpret company directives, handbook, and manuals
Ability to work a flexible schedule to meet the business needs of the store
Ability to work independently as well as part of a team
Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
Must be able to frequently communicate with the customers in person, electronically, and telephonically
Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor
Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland's customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities- Supports and values customer service in both the in-store and online (ship to store) shopping experience
- Actively engages with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company's branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Achieves or exceeds goals associated with company initiatives and programs.
- Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assists in maintaining an efficient and organized salesfloor and stockroom
- Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland's Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- May perform other duties as necessary
- Energetic, people and results oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately