Client Care Coordinator
Job Description
Key Responsibilities
- Create comprehensive property marketing campaigns, including property information packages, comparable market evaluations, targeted mailing lists, brochures, emails, and proposals
- Act as the primary point of contact for third-party vendors to coordinate the production and completion of property information packages
- Assist in developing and executing marketing plans for specific properties in collaboration with Sales team members
- Support the implementation of business strategies and marketing initiatives
- Track, monitor, and report on responses and communications from marketing and sourcing activities
- Maintain and update internal marketing databases, intranet systems, and external website content
- Schedule appointments, manage calendars, coordinate travel arrangements, and reserve meeting spaces as needed
- Identify and suggest process improvements to enhance team efficiency and workflow
- Collaborate with cross-functional teams whose work activities are closely related
Required Qualifications
- 3+ years of professional work experience
- High School Diploma or equivalent
- Strong proficiency in Adobe InDesign
- Excellent communication and organizational skills
- High attention to detail
- Reliable, professional demeanor
- Comfortable working with numbers, property data, and marketing analytics
Preferred Qualifications
- 2+ years of experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience with Adobe Photoshop and Illustrator
- Commercial real estate industry experience strongly preferred
- Associate’s or Bachelor’s degree in Marketing, Business, Communications, or a related field
