Director of Operations
Job Description
The ideal candidate is a highly analytical leader who will join our senior management team. You will be responsible for leading the company's day-to-day business operations (managing the company budget, ensuring operational compliance is followed, and addressing administrative issues).
What You Will Own
Production Execution
- Oversee all deck and outdoor living builds from handoff to completion
- Ensure every job hits schedule and margin targets
- Drive daily accountability across crews and project managers
- Overseeing inventory, equipment maintenance, and material logistics.
Scheduling & Capacity
- Build and control the master production schedule
- Align labor, subcontractors, and material flow
- Forecast capacity based on sales pipeline
- Eliminate downtime and inefficiencies
Margin Protection
- Track job costing in real time
- Identify labor overruns immediately
- Reduce waste and rework
- Install KPI accountability across the department
- Gross margin
- Labor efficiency
- Cycle time
- Callbacks
- Schedule variance
Systems & Structure
- Build repeatable workflows
- Standardize scopes and build processes
- Tighten the sales-to-production handoff
- Implement checklists and quality control systems
We don’t operate on memory. We operate on systems.
Leadership
- Lead from the front
- Hold people accountable
- Develop crew leaders
- Set performance standards that stick