Bike / rental shop Operator
Job Description
Job Description
Job Description
Bike Shop Operations Manager / General Manager
Compensation: $75000+ per year (plus bonuses)
Location: Sedona, AZ (relocation considered)
Overview
We are seeking an experienced Bike Shop Operations Manager / General Manager to take full responsibility for the day-to-day operation of a high-volume, top-rated bicycle and e-bike business.
This is a hands-on operator role, not a desk-only management position. At the outset, this position mirrors the responsibilities of the current owner-operator and requires full engagement across all aspects of the business.
Key Responsibilities
* Run daily shop operations from open to close
* Handle keys, security, cash, and deposits
* Oversee inventory, ordering of bikes, parts, and tools
* Manage staff scheduling, performance, and standards
* Ensure fleet safety, mechanical readiness, and service quality
* Personally handle customer interactions when needed
* Maintain systems and processes that consistently produce 5-star customer experiences
* Take ownership of solving problems as they arise and doing what is required to keep the operation running smoothly
Required Experience & Skills
* Bicycle mechanical experience is required
* Prior experience running or helping run a bike shop, service department, or retail operation
* Comfort taking full responsibility for outcomes, not just tasks
* Strong work ethic and willingness to be hands-on
* Ability to enforce standards with staff and customers respectfully and consistently
* Organized, dependable, and detail-oriented
Work Style & Expectations
This role requires someone who:
* Is willing to work hard and take full ownership of the operation
* Understands that some weeks are demanding and require extra effort
* Values building a sustainable long-term work-life rhythm, not burnout
* Takes pride in professionalism, follow-through, and reliability
Compensation & Growth
* $75000+ annual compensation, depending on experience
* Performance-based bonus opportunities
* For the right candidate, potential for expanded responsibility, long-term growth, and future ownership discussions
How to Apply
* Applications accepted by email only
* No phone calls regarding this position
Please submit:
* A brief summary of your bicycle mechanical and operational experience
* One example of a role where you carried full responsibility for daily operations
* Your location and willingness to relocate, if applicable
Only candidates who follow these instructions will be considered.
Job Description
Bike Shop Operations Manager / General Manager
Compensation: $75000+ per year (plus bonuses)
Location: Sedona, AZ (relocation considered)
Overview
We are seeking an experienced Bike Shop Operations Manager / General Manager to take full responsibility for the day-to-day operation of a high-volume, top-rated bicycle and e-bike business.
This is a hands-on operator role, not a desk-only management position. At the outset, this position mirrors the responsibilities of the current owner-operator and requires full engagement across all aspects of the business.
Key Responsibilities
* Run daily shop operations from open to close
* Handle keys, security, cash, and deposits
* Oversee inventory, ordering of bikes, parts, and tools
* Manage staff scheduling, performance, and standards
* Ensure fleet safety, mechanical readiness, and service quality
* Personally handle customer interactions when needed
* Maintain systems and processes that consistently produce 5-star customer experiences
* Take ownership of solving problems as they arise and doing what is required to keep the operation running smoothly
Required Experience & Skills
* Bicycle mechanical experience is required
* Prior experience running or helping run a bike shop, service department, or retail operation
* Comfort taking full responsibility for outcomes, not just tasks
* Strong work ethic and willingness to be hands-on
* Ability to enforce standards with staff and customers respectfully and consistently
* Organized, dependable, and detail-oriented
Work Style & Expectations
This role requires someone who:
* Is willing to work hard and take full ownership of the operation
* Understands that some weeks are demanding and require extra effort
* Values building a sustainable long-term work-life rhythm, not burnout
* Takes pride in professionalism, follow-through, and reliability
Compensation & Growth
* $75000+ annual compensation, depending on experience
* Performance-based bonus opportunities
* For the right candidate, potential for expanded responsibility, long-term growth, and future ownership discussions
How to Apply
* Applications accepted by email only
* No phone calls regarding this position
Please submit:
* A brief summary of your bicycle mechanical and operational experience
* One example of a role where you carried full responsibility for daily operations
* Your location and willingness to relocate, if applicable
Only candidates who follow these instructions will be considered.